On the agenda: Holly Springs City Council Business Meeting - Oct 16, 2023 — data center (Oct 16)
Past ⚠ Agenda Watch Holly Springs, Georgia · Monday, October 16, 2023 — 3 years ago
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City of Holly Springs
Date:
Monday, October 16, 2023
Location:
3235 Holly Springs Pkwy
City Council Work Session
Agenda
6:30 p.m., Council Chambers
I.
CALL TO ORDER
II.
PUBLIC COMMENTS
III.
UNFINISHED BUSINESS
A. Discuss awarding the City of Holly Springs Depot Renovation Project to The Yanover
Company DBA Yanover Construction
Presented By: Karen Norred, City Clerk/Human Resources Director
IV.
NEW BUSINESS
A. Discuss quote from Douglas Outdoors, LLC for the sidewalk repair and tree removal
services
Presented By: Robert H. Logan, City Manager
B. Discuss designation of City of Holly Springs staff members for a Review Team
concerning the Intergovernmental Agreement for the I-575 and Sixes Road Area
Transportation Plan
Presented By: Robert H. Logan, City Manager
C. Discuss a resolution of the City of Holly Springs, Georgia to amend the Municipal
Services Master Fee Schedule
Presented By: Robert H. Logan, City Manager
D. Discuss a resolution of the City of Holly Springs, Georgia declaring certain property as
surplus
Presented By: Robert H. Logan, City Manager
City of Holly Springs
October 16, 2023 City Council Work Session and Business Meeting Agendas
Disclaimer: Documents included in this packet may be considered drafts and subject to change until approved by the Governing Authority
Page 1 of 4
E. Discuss renewal of the medical, dental and vision insurance plans with Cigna
Healthcare
Presented By: Karen Norred, City Clerk and Human Resources Director
F. Discuss renewal of the Basic Life and AD&D Insurance, the voluntary life, the shortterm and long-term disability, voluntary accident and critical illness insurance plans
Presented By: Karen Norred, City Clerk and Human Resources Director
G. Discuss renewal of the Health Reimbursement Arrangement (HRA), the Medical
Flexible Spending Account (FSA), and contracting the COBRA administration with
Medcom
Presented By: Karen Norred, City Clerk and Human Resources Director
H. Discuss quote from CivicPlus for an Agenda and Meeting Management Software
Presented By: Karen Norred, City Clerk and Human Resources Director
I. Discuss quote from CivicPlus for a new website design, hosting and security
implementation
Presented By: Karen Norred, City Clerk and Human Resources Director
J. Discuss quote from Fire Systems, Inc. for the sprinkler system repairs at the Public
Safety Building
Presented By: Ron Carter, Information Technology Manager/Facilities Manager
K. Discuss quote from ServiceWise Electric for electrical labor and materials at the Public
Works Building
Presented By: Ron Carter, Information Technology Manager/Facilities Manager
V.
ADJOURNMENT
City Council Business Meeting
Agenda
7:00 p.m., Council Chambers
I.
CALL TO ORDER
II.
PLEDGE OF ALLEGIANCE
“Veterans of U.S. military services may proudly salute the flag while not in uniform
based on a change in the governing law on 25 July 2007.”
III.
INVOCATION
City of Holly Springs
October 16, 2023 City Council Work Session and Business Meeting Agendas
Disclaimer: Documents included in this packet may be considered drafts and subject to change until approved by the Governing Authority
Page 2 of 4
IV.
SPECIAL PRESENTATIONS
Yard of the Month – James W. Jones, III
Employee Recognitions
Estan Holloway – One Year of Service
Innovation in Planning Award
V.
CONSENT AGENDA
A. September 7, 2023 City Council Work Session and Special Called Meeting Minutes
B. September 7, 2023 – 11:00 a.m. City Council Public Hearing Minutes
C. September 7, 2023 – 6:30 p.m. City Council Public Hearing Minutes
D. September 25, 2023 City Council Work Session and Business Meeting Minutes
VI.
UNFINISHED BUSINESS
A. Approve/deny awarding the City of Holly Springs Depot Renovation Project – RFB
#2023-03 to The Yanover Company DBA Yanover Construction with the qualifying
low bid, in an amount not to exceed $156,555
VII.
NEW BUSINESS
A. Approve/deny quote #6 from Douglas Outdoors, LLC for the sidewalk repair and tree
removal services, in an amount not to exceed $8,375
B. Approve/deny designation of City of Holly Springs staff members for a Review Team
concerning the Intergovernmental Agreement for the I-575 and Sixes Road Area
Transportation Plan, and to ratify the City Manager’s signature
C. Approve/deny a resolution of the City of Holly Springs, Georgia to amend the
Municipal Services Master Fee Schedule for Public Right-of-Way Use Applications
D. Approve/deny a resolution of the City of Holly Springs, Georgia declaring certain
property as surplus and authorizing its sale or disposal
City of Holly Springs
October 16, 2023 City Council Work Session and Business Meeting Agendas
Disclaimer: Documents included in this packet may be considered drafts and subject to change until approved by the Governing Authority
Page 3 of 4
E. Approve/deny a resolution of the City of Holly Springs, Georgia authorizing the
renewal of Health Insurance effective January 1, 2024 with Cigna Healthcare for the
medical, dental and vision lines of coverage and to renew the Open Access Plus Plan
OAP base as the medical base plan, and to renew the Open Access Plus Plan OAP buyup as the buy-up option; to renew the Q5 DPPO $1000/Ortho dental plan; to renew the
C1-Standard PPO Comprehensive vision plan; and to authorize the City Clerk/HR
Director to execute all documents pertaining to these matters
F. Approve/deny a resolution of the City of Holly Springs, Georgia authorizing the
renewal of the Basic Life and AD&D Insurance, the voluntary life insurance, the shortterm disability, the renewal of the long-term disability, the voluntary accident
insurance, the voluntary critical illness insurance with the Standard Insurance
Company; and to authorize the City Clerk/HR Director to execute all documents
pertaining to these matters for plan year January 1, 2024 through December 31, 2024
G. Approve/deny a resolution of the City of Holly Springs, Georgia authorizing the
renewal of the Health Reimbursement Arrangement (HRA) with Medcom to reimburse
the last $250 of the eligible participant’s deductible; authorizing the renewal of the
Medical Flexible Spending Account (FSA) with Medcom and to allow eligible
participants to set aside up to the annual maximum of $3,050 and to carry over up to
$610; the renewal of contracting the COBRA administration; and to authorize the City
Clerk/HR Director to execute all documents pertaining to the these matters for plan
year January 1, 2024 through December 31, 2024
H. Approve/deny quote #Q-44382-1 from CivicPlus for the Agenda and Meeting
Management Select Premium Software, in an amount not to exceed $9,353
I. Approve/deny quote #Q-46067-1 from CivicPlus for the CivicEngage Central website
design, hosting and security implementation, in an amount not to exceed $26,912
J. Approve/deny quote #Q00013766 from Fire Systems, Inc. for the sprinkler system
repairs at the Public Safety Building, in an amount not to exceed $3,770
K. Approve/deny quote #7714 from ServiceWise Electric for electrical labor and materials
at the Public Works Building, in an amount not to exceed $26,541
VIII.
REPORTS
IX.
ADJOURNMENT
EXECUTIVE SESSION
• Real Estate
City of Holly Springs
October 16, 2023 City Council Work Session and Business Meeting Agendas
Disclaimer: Documents included in this packet may be considered drafts and subject to change until approved by the Governing Authority
Page 4 of 4
WS Agenda Item III-A
COUNCIL AGENDA REPORT
FROM:
Karen Norred
CC:
City Clerk
Public Information
SUBJECT:
Depot Renovation Project – RFB # 2023-03
DATE:
September 21, 2023
COUNCIL MEETING DATE:
October , 2023
RECOMMENDATION
An evaluation of the bids submitted for the City of Holly Springs Depot Renovation Project has been
completed. A thorough review has confirmed that each proposal met all the prescribed requirements.
The table below summarizes the bidders and their prospective bids.
Rank
1
2
3
4
Bidder
The Yanover Company DBA Yanover Construction
HEC Construction Solutions LLC
Graphite Construction, LLC
Stonecrest Homes GA, LLC
$
$
$
$
Amount
156,555
160,138
237,771
250,000
REPORT-IN-BRIEF
The Yanover Company DBA Yanover Construction submitted the qualifying low bid of $156,555. The
staff recommendation is to award the City of Holly Springs Depot Renovation Project to The Yanover
Company DBA Yanover Construction as they have met all the prescribed requirements of the bid
documents.
FISCAL IMPACT
Parks and Recreation Fund
$156,555
WS Agenda Item IV-A
Quote #6
Date: September 23, 2023
To
c/o Holly Springs City Council
3237 Holly Springs PKWY
Holly Springs GA, 30115
Customer ID 992
Salesperson
Job
Payment Terms
HOTL Sidewalk Repair
30 days
Due Date
Qty
Description
Unit Price
Line Total
1
Sidewalk repair including demo and installation of roughly 124 s.f. of concrete, 5
tree removals, 5 stump grinds, 1 concrete grinding, sod replacement for stump
ground areas.
$8,375.00
$8,375.00
116 Park East - one tree removal, one section of concrete, one stump grind, sod
236 South Village Square - one tree removal, one section of concrete, one stump
grind, sod
155 Edgewater Trail - one tree removal, one stump grind, sod
237 Manous Drive - one tree removal, one section of concrete, one stump grind,
sod
624 Lorimore Pass - one tree removal, one stump grind, one section of concrete,
sod
901 Duncan Terrace - one concrete grind
KĐƚŽďĞƌϭϲ͕ϮϬϮϯ
ͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺ
ͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺ
^ƚĞǀĞŶt͘DŝůůĞƌ͕DĂLJŽƌ
ĂƚĞ
ƚƚĞƐƚ͗
ͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺ
<ĂƌĞŶEŽƌƌĞĚ͕ŝƚLJůĞƌŬ
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All areas will be left broom swept clean, concrete will be broomed textured,
Douglas Outdoors LLC isn’t responsible for vandalism to concrete after leaving
the site.
Subtotal
$8,375.00
Sales Tax
0.00
Total
Make all checks payable to Douglas Outdoors LLC.
677 Lorimore Pass Canton, GA 30115
404-915-0699 [email protected]
$8,375.00
WS Agenda Item IV-B
WS Agenda Item IV-C
RES-**-2023
A RESOLUTION OF THE MAYOR AND CITY COUNCIL OF THE CITY OF HOLLY
SPRINGS, GEORGIA, TO AMEND THE ADOPTED MUNICIPAL SERVICES MASTER
FEE SCHEDULE; TO PROVIDE FOR THE HEALTH, SAFETY, AND WELFARE OF
THE GENERAL PUBLIC; TO ESTABLISH THE EFFECTIVE DATE; AND FOR OTHER
PURPOSES
WHEREAS, the Mayor and City Council of the City of Holly Springs, Georgia, seek to
provide for the health, safety, and welfare of the general public; and
WHEREAS, the Mayor and City Council of the City of Holly Springs, Georgia amend the
fee schedule from time to time; and
NOW, THEREFORE, IT IS HEREBY RESOLVED, that the Mayor and City Council
of the City of Holly Springs, Georgia, do hereby adopt the amended Municipal Services Master
Fee Schedule as attached hereto as Exhibit “A”.
IT IS HEREBY FURTHER RESOLVED, by the Mayor and City Council of the City of
Holly Springs, Georgia, that the amended Municipal Services Master Fee Schedule attached hereto
as Exhibit “A,” shall be effective immediately.
This Resolution is adopted this 16th day of October 2023.
CITY OF HOLLY SPRINGS
____________________________________
Steven W. Miller, Mayor
Attest:
_______________________________________
Karen Norred, City Clerk
(Seal)
Page 1 of 2
WS Agenda Item IV-C
RES-**-2023
Amend the following:
Exhibit “A”
Public Right-of-Way Use Permit
Type of Application and Permit
Moving a Structure
Wireless Facilities and Antennas (O.C.G.A. 36-66C-5)
Application
Collocation of a small wireless facility
Replacement Pole
New Pole
Annual Right of Way Occupancy Rate (O.C.G.A. 36-66C-5)
Collocated existing or replacement pole
New Pole
Attachment Rate
Page 2 of 2
Fee
$100
$107.69
$269.22
$1,076.89
$107.69
$215.38
$43.08 each
WS Agenda Item IV-D
RES-**-2023
A RESOLUTION OF THE MAYOR AND CITY COUNCIL OF THE CITY OF HOLLY SPRINGS,
GEORGIA, DECLARING CERTAIN PROPERTY AS SURPLUS AND AUTHORIZING ITS SALE OR
DISPOSAL
WHEREAS, it has been determined that the City has no further use of these certain items; and
WHEREAS, the City Council may determine that these items are surplus property; and
WHEREAS, the fair market value, if any, is determined for the surplus property and its disposal will be for the
common benefit; and,
WHEREAS, the City Manager or his designee will oversee the sale or disposal of these items; and,
NOW THEREFORE, IT IS HEREBY RESOLVED that the Mayor and City Council of the City of Holly
Springs hereby approve the surplus and authorize the sale or disposal of the items described in attached Exhibit
“A”:
This Resolution is adopted this 16th day of October 2023.
CITY OF HOLLY SPRINGS
Steven W. Miller, Mayor
Attest:
Karen Norred, City Clerk
(Seal)
Page 1 of 2
WS Agenda Item IV-D
RES-**-2023
Exhibit A
Year
2014
2016
2018
2019
2018
Year
2003
2013
2013
2013
Make
Dodge
Dodge
Ram
Dodge
Dodge
Model
Charger
Charger
1500
Journey
Charger
VIN
2C3CDXAT8EH205995
2C3CDXAGOGH155827
1C6RR7XT0JS290288
3C4PDCBB7KT865802
2C3CDXAT9JH299007
Description
New Holland Bobcat LS180
John Deere 5115M Utility Tractor
John Deere 390 HD Flail Mower Center Pull
Diamond DBR-060 with Flail Head
VIN
LMU010364
1LV5115MEDL541061
1P0O39OXEDC009346
7709-12143
In Car Model
In Car Serial
DVR Serial Number
Body Camera Model
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
4RE In Car Camera
CAM5-024828
CAM5-023945
CAM5-021820
CAM5-022802
CAM5-017510
CAM5-019453
CAM5-015709
CAM5-017520
CAM5-017517
CAM5-019299
CAM5-008623
CAM5-017521
CAM5-017508
CAM5-022147
CAM5-024824
CAM5-014745
CAM5-014993
CAM5-017500
CAM5-014763
CAM5-023762
CAM5-010444
DVR2-086943
DVR2-040900
DVR2-040857
DVR2-072697
DVR2-063448
DVR2-040628
DVR2-079636
DVR2-040896
DVR2-040832
DVR2-040914
DVR2-038595
DVR2-048546
DVR2-040702
DVR2-048553
DVR2-040863
DVR2-079654
DVR2-040859
DVR2-063537
DVR2-086918
DVR2-038518
DVR2-072520
DVR2-040887
DVR2-048594
DVR2-040727
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
VISTA WiFi Body Camera
Page 2 of 2
Body Serial
Number
WFC1-039444
WFC1-061208
WFC1-058930
WFC1-067814
WFC1-056543
WFC1-104970
WFC1-067834
WFC1-011912
WFC1-067290
WFC1-048867
WFC1-026146
WFC1-014238
WFC1-120863
WFC1-108302
WFC1-012897
WFC1-048858
WFC1-067832
WFC1-061210
WS Agenda Item IV-E
RES-**-2023
A RESOLUTION OF THE CITY OF HOLLY SPRINGS, GEORGIA
AUTHORIZING THE RENEWAL OF HEALTH INSURANCE EFFECTIVE
JANUARY 1, 2024 WITH CIGNA HEALTHCARE FOR THE MEDICAL,
DENTAL AND VISION LINES OF COVERAGE AND; TO RENEW THE OPEN
ACCESS PLUS PLAN OAP BASE AS THE MEDICAL BASE PLAN, AND TO
RENEW THE OPEN ACCESS PLUS PLAN OAP BUY-UP AS THE BUY-UP
OPTION; TO RENEW THE Q5 DPPO $1000/ORTHO PLAN AS THE DENTAL
PLAN; TO RENEW THE C1-STANDARD PPO COMPREHENSIVE PLAN AS
THE VISION PLAN, AND TO AUTHORIZE THE CITY CLERK/HUMAN
RESOURCES DIRECTOR TO EXECUTE ALL DOCUMENTS PERTAINING TO
THESE MATTERS
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew with Cigna Healthcare for the medical, dental, and vision lines of coverage for
Plan Year January 1, 2024 through December 31, 2024; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Cigna Open Access Plus Plan OAP Base plan as the base plan; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Cigna Open Access Plus Plan OAP Buy-Up plan as the buy-up option plan;
and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Cigna Q5 DPPO $1000/Ortho plan as the dental plan; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Cigna C1-Standard PPO Comprehensive Plan as the vision plan; and
NOW, THEREFORE, BE IT RESOLVED, by the City Council of the City of
Holly Springs, Georgia, to:
1. To renew with Cigna Healthcare for the medical, dental, and vision coverage for
Plan Year January 1, 2024 through December 31, 2024
2. To renew the Cigna Open Access Plus Plan OAP Base plan as the base plan
3. To renew the Cigna Open Access Plus Plan OAP Buy-Up plan as the buy-up
option plan
4. To renew the Cigna Q5 DPPO $1000/Ortho plan as the dental plan
5. To renew the Cigna C1-Standard PPO Comprehensive Plan as the vision plan
6. To authorize the City Clerk/Human Resources Director to execute all documents
pertaining to these matters
Page 1 of 2
WS Agenda Item IV-E
RES-**-2023
This Resolution is adopted on this 16th day of October 2023.
CITY OF HOLLY SPRINGS
_____________________________
Steven W. Miller, Mayor
Attest:
______________________________
Karen Norred, City Clerk
(Seal)
Page 2 of 2
WS Agenda Item IV-F
RES-**-2023
A RESOLUTION OF THE CITY OF HOLLY SPRINGS, GEORGIA
AUTHORIZING THE RENEWAL OF THE BASIC LIFE AND AD&D
INSURANCE, THE VOLUNTARY LIFE INSURANCE, THE SHORT-TERM
DISABILITY, THE LONG-TERM DISABILITY, THE VOLUNTARY
ACCIDENT INSURANCE; AND THE VOLUNTARY CRITICAL ILLNESS
INSURANCE WITH THE STANDARD INSURANCE COMPANY; AND TO
AUTHORIZE THE CITY CLERK/HUMAN RESOURCES DIRECTOR TO
EXECUTE ALL DOCUMENTS PERTAINING TO THESE MATTERS FOR
PLAN YEAR JANUARY 1, 2024 THROUGH DECEMBER 31, 2024
WHEREAS, the City of Holly Springs is currently insured through The Standard
Insurance Company for the Basic Life and AD&D, Voluntary Life, Short-Term
Disability, Long-Term Disability, Voluntary Accident Insurance, and Voluntary Critical
Illness Insurance; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Basic Life and AD&D Insurance for Plan Year January 1, 2024 through
December 31, 2024; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Voluntary Life Insurance for Plan Year January 1, 2024 through December 31,
2024; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Short-Term Disability coverage for Plan Year January 1, 2024 through
December 31, 2024; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Long-Term Disability coverage for Plan Year January 1, 2024 through
December 31, 2024; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Voluntary Accident Insurance for Plan Year January 1, 2024 through
December 31, 2024; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Voluntary Critical Illness Insurance for Plan Year January 1, 2024 through
December 31, 2024; and
Page 1 of 2
WS Agenda Item IV-F
RES-**-2023
NOW, THEREFORE, BE IT RESOLVED, by the City Council of the City of
Holly Springs, Georgia, to:
1. To renew the Basic Life and AD&D Insurance
2. To renew the Voluntary Life Insurance
3. To renew the Short-Term Disability coverage
4. To renew the Long-Term Disability coverage
5. To renew Voluntary Accident Insurance
6. To renew Voluntary Critical Illness Insurance
7. To authorize the City Clerk/Human Resources Director to execute all documents
pertaining to The Standard Insurance Company matters for Plan Year January 1,
2024 through December 31, 2024
This Resolution is adopted on this 16th day of October 2023.
CITY OF HOLLY SPRINGS
_____________________________
Steven W. Miller, Mayor
Attest:
______________________________
Karen Norred, City Clerk
(Seal)
Page 2 of 2
WS Agenda Item IV-G
RES-**-2023
A RESOLUTION OF THE CITY OF HOLLY SPRINGS, GEORGIA
AUTHORIZING THE RENEWAL OF THE HEALTH REIMBURSEMENT
ARRANGEMENT (HRA) WITH MEDCOM TO REIMBURSE THE LAST $250
OF THE ELIGIBLE PARTICIPANT’S DEDUCTIBLE; AUTHORIZING THE
RENEWAL OF THE MEDICAL FLEXIBLE SPENDING ACCOUNT WITH
MEDCOM AND TO ALLOW ELIGIBLE PARTICIPANTS TO SET ASIDE UP
TO THE ANNUAL MAXIMUM OF $3,050 AND TO CARRY OVER UP TO $610;
THE RENEWAL OF CONTRACTING THE COBRA ADMINISTRATION WITH
MEDCOM; AND TO AUTHORIZE THE CITY CLERK/HUMAN RESOURCES
DIRECTOR TO EXECUTE ALL DOCUMENTS PERTAINING TO THESE
MATTERS FOR PLAN YEAR JANUARY 1, 2024 THROUGH DECEMBER 31,
2024
WHEREAS, the City of Holly Springs is currently insured through Medcom for
the Health Reimbursement Arrangement (HRA) and the Flexible Spending Account
(FSA) and contracting with Medcom for the COBRA administration; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Health Reimbursement Arrangement (HRA) to reimburse the last $250 of the
eligible participant’s deductible for Plan Year January 1, 2024 through December 31,
2024; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the Medical Flexible Spending Account (FSA) and to allow eligible participants to
set aside up to the annual maximum of $3,050 and to carry over up to $610 for Plan Year
January 1, 2024 through December 31, 2024; and
WHEREAS, it is the desire of the City Council of the City of Holly Springs to
renew the contract with Medcom for the COBRA administration for Plan Year January 1,
2024 through December 31, 2024; and
NOW, THEREFORE, BE IT RESOLVED, by the City Council of the City of
Holly Springs, Georgia, to:
1. To renew the Health Reimbursement Arrangement (HRA) to reimburse the last
$250 of the eligible participant’s deductible
2. To renew the Medical Flexible Spending Account (FSA) and to allow participants
to set aside up to the annual maximum of $3,050 and to carry over up to $610
3. To renew the contract with Medcom for the COBRA administration
4. To authorize the City Clerk/HR Director to execute all documents pertaining to
these matters for Plan Year January 1, 2024 through December 31, 2024
Page 1 of 2
WS Agenda Item IV-G
RES-**-2023
This Resolution is adopted on this 16th day of October 2023.
CITY OF HOLLY SPRINGS
_____________________________
Steven W. Miller, Mayor
Attest:
______________________________
Karen Norred, City Clerk
(Seal)
Page 2 of 2
WS Agenda Item IV-H
COUNCIL AGENDA REPORT
FROM:
Karen Norred
CC:
City Clerk
Public Information
SUBJECT:
Agenda and Meeting Management Software
DATE: 2FWREHU2023
COUNCIL MEETING DATE: October 16, 2023
RECOMMENDATION
After review of other Agenda and Meeting Management Software solutions, staff recommendation is to
move forward with CivicPlus. CivicPlus is the only agenda and meeting management solutions that
integrate with Municode’s online Code Hosting Platform. Also, they are the only provider capable of
integrating the search function between CivicPlus Websites and CivicPlus Agenda and Meeting
Management solutions.
REPORT-IN-BRIEF
The CivicPlus Agenda and Meeting Management Select Premium Package will include implementation,
templates, historical file import and training.
FISCAL IMPACT
General Fund
$9,353
ATTACHMENTS
Quote #Q-44382-1
Official Sole Source Letter
WS Agenda Item IV-H
CivicPlus
302 South 4th St. Suite 500
Manhattan, KS 66502
US
Client:
HOLLY SPRINGS, GEORGIA
SALESPERSON
Darren Cornejo
Statement of Work
Q-44382-1
6/6/2023 10:29 AM
10/31/2023
Quote #:
Date:
Expires On:
Phone
Bill To:
HOLLY SPRINGS, GEORGIA
EMAIL
[email protected]
DELIVERY METHOD
PAYMENT METHOD
Net 30
QTY
PRODUCT NAME
DESCRIPTION
PRODUCT
TYPE
TOTAL
1.00
CivicClerk Annual Fee
CivicClerk Annual Fee - Agenda and
Minutes Management
Renewable
USD 3,850.00
1.00
CivicClerk Year 1 Annual Fee
Discount
Year 1 Annual Fee Discount
Renewable
USD -962.50
1.00
Agenda & Meeting Management
Select Premium Implementation
Package
Premium Implementation Package – Up
to # of Boards
1.00
CivicClerk Premium Configuration
CivicClerk Premium Configuration
One-time
USD 2,220.00
1.00
CivicClerk Custom Template
Design
CivicClerk Custom Template Set includes 2 Agenda templates, 1 Item
Report template, 1 Minutes template, 1
Agenda Script template
One-time
USD 420.00
2.00
CivicClerk Consulting (1h, virtual)
1 hour Virtual Consulting
One-time
USD 480.00
1.00
CivicClerk Virtual Training (Half
Day Block)
Training (Virtual) - half day, up to 4
hours
One-time
USD 720.00
1.00
CivicClerk Historical File Import
(up to 7,500 files – PDF / MP3 /
MP4)
CivicClerk Historical File Import (up to
7,500 files – PDF / MP3 / MP4)
One-time
USD 2,625.00
Total Investment - Initial Term
Annual Recurring Services - Year 2
USD 0.00
USD 9,352.50
USD 4,042.50
Page 1 of 3
WS Agenda Item IV-H
Initial Term & Renewal Date
Initial Term Invoice Schedule
12 Months
100% Invoiced upon Signature Date
Renewal Procedure
Automatic 1 year renewal term, unless 60
days notice provided prior to renewal date
Annually on date of signing
5% starting in Year 2
Renewal Invoice Schedule
Annual Uplift
This Statement of Work ("SOW") shall be subject to the terms and conditions of the CivicPlus Master Services Agreement
and the applicable Solution and Services terms and conditions located at https://www.civicplus.help/hc/en-us/p/legalstuff (collectively, the "Binding Terms"), By signing this SOW, Client expressly agrees to the terms and conditions of the
Binding Terms throughout the term of this SOW.
Page 2 of 3
WS Agenda Item IV-H
Acceptance
The undersigned has read and agrees to the following Binding Terms, which are incorporated into this SOW, and have
caused this SOW to be executed as of the date signed by the Customer which will be the Effective Date:
Authorized Client Signature
CivicPlus
By:
By:
___________________________________
Name:
___________________________________
Name:
6WHYHQ:0LOOHU
___________________________________
Title:
___________________________________
Title:
0D\RU
___________________________________
Date:
___________________________________
Date:
2FWREHU
___________________________________
___________________________________
Organization Legal Name:
&LW\RI+ROO\6SULQJV*HRUJLD
___________________________________
Billing Contact:
'HQLVH/DPD]DUHV
___________________________________
Title:
)LQDQFH'LUHFWRU
___________________________________
Billing Phone Number:
([W
___________________________________
Billing Email:
GODPD]DUHV#KROO\VSULQJVJDXV
___________________________________
Billing Address:
32%R[
___________________________________
+ROO\6SULQJV*HRUJLD
___________________________________
Mailing Address: (If different from above)
___________________________________
___________________________________
PO Number: (Info needed on Invoice (PO or Job#) if required)
___________________________________
Page 3 of 3
WS Agenda Item IV-H
Premium Implementation
Powering and Empowering
Government
WS Agenda Item IV-H
CivicPlus Company Overview
CivicPlus History
CivicPlus began in 1998 when our founder, Ward Morgan, decided to focus
on helping local governments work better and engage their residents
through their web environment. Over the years, CivicPlus has continued
to implement new technologies and merge with industry forerunners
to maintain the highest standards of excellence and efficiency for our
customers.
Our portfolio includes solutions for website design and hosting, parks and recreation management, emergency
and mass communications, agenda and meeting management, 311 and citizen relationship management, process
automation and digital services, codification, licensing and permits, web governance and ADA remediation, social
media archiving, and FOIA management.
20 Years
EXPERIENCE
12,000 Customers
900 Employees
Inc. 5000 11-time Honoree
RECOGNITION
GovTech 2022 Top 100 Company
Stevie® Awards Recognized with multiple, global awards for
sales and customer service excellence
Our commitment to deliver the right solutions in design and development, end-user satisfaction, and secure hosting
has been instrumental in making us a leader in government web technology. We are proud to have earned the trust
of our over 12,000 customers and their 100,000 administrative users. In addition, over 340 million residents engage
with our solutions daily.
Primary Office
302 S. 4th Street Suite 500
Manhattan, KS 66502
Toll Free: 888.228.2233 | Fax: 785.587.8951
civicplus.com
civicplus.com
1
WS Agenda Item IV-H
Powering & Empowering Government
We empower municipal leaders to transform interactions between residents and government into consistently positive
experiences that elevate resident satisfaction, increase revenue, and streamline operations.
Local government leaders tell us that one of their most pressing needs is to improve how residents access and
experience municipal services; however, they struggle with budget cutbacks and technology constraints. CivicPlus
enables civic leaders to solve these problems, making consistently positive interactions between residents and
government possible.
What sets us apart is our Civic Experience Platform. CivicPlus is the only government technology company exclusively
committed to powering and empowering local governments to efficiently operate, serve, and govern using our
innovative and integrated technology solutions built and supported by former municipal leaders and award-winning
support teams. With it, municipalities increase revenue and operate more efficiently while fostering trust among
residents.
civicplus.com
2
WS Agenda Item IV-H
Features & Functionality
Agenda & Meeting Management Select
System
CivicPlus’ Agenda & Meeting Management Select software is the fastest, most intuitive way to streamline the
entire agenda management process — from creating agenda items to managing live meetings. It provides timesaving automation while allowing clerks to balance these conveniences with manual controls and overrides. Internal
collaboration with Select is easy with customized workflows, version tracking, and built-in communication tools.
Our innovators designed it to offer configuration flexibility so that the system can be scaled from the most simple
agenda process to the most complex. Built-in integrations and a suite of APIs make working with other internal
applications easy. Agenda & Meeting Management Select’s user-defined roadmap ensures that the product will
continue to grow and adapt as transparency requirements and compliance expectations change.
Fully Integrated, Cloud-Based Software Suite
x
User-friendly, modern interface
x
Unlimited users
One Drive, Google Drive, Laserfiche, Zoom, and
x
Unlimited storage
API availability (additional fees may apply)
x
Highly configurable to your agenda and meeting
x
Single sign-on through the CivicPlus Platform
x
Built-in integrations with Dropbox, Microsoft’s
management processes
x
Secure Cloud-Based Hosting
x
Adaptable permission settings
x
Automatic Updates
x
Confidential attachments
x
Customer-Defined Roadmap
x
Field-level versioning
x
Enhanced Analytics for Data Visibility
x
Integrated code of ordinances
Part of the Integrated CivicPlus Platform
Our powerful CivicPlus Platform is the foundation on which all our CivicPlus solutions are built, allowing them to work
seamlessly and securely, leveraging existing data, and reducing information silos so your administrative staff can
collaborate efficiently. Administrators can take advantage of authentication using our identity provider integrations
to provide a single sign-on experience for internal users. The entire system is cloud-based, eliminating the need
for internal application management. Agenda & Meeting Management Select is hosted in Microsoft’s Azure cloud
service, providing a stable multi-user environment while ensuring high availability and uptime. CivicPlus is also the
only technology provider that offers an integration between our agenda & meetings software and an online code of
ordinances—with Municode Codification.
civicplus.com
3
WS Agenda Item IV-H
Agenda Management
FLEXIBLE, CUSTOMIZED TEMPLATES
Standardized templates throughout the system provide consistency
and clarity to agendas, packets, staff reports, and minutes.
E F F I C I E N T LY M A N AG E AG E N DA
PAC K E T S O F A N Y S I Z E
The software compiles your items and all the legislation,
memorandums, or supporting documentation into a bookmarked PDF
packet quickly and easily, no matter the size of the packet. Create
multiple packet versions instantly to include or exclude specific
attachments for your different internal and external users. Last-minute changes to the agenda or packet can be made
and published with minimal effort.
Administrators choose what they publish to the public, internal users, and elected or appointed officials and when
the information goes out. Automated email notifications can be enabled so all users, both internal and external, know
when the meeting documents are published.
C O N V E N I E N T, A N Y T I M E AG E N DA M O D I F I C AT I O N S
Changes to the agenda can be made at any time by administrators without affecting global configurations or settings.
Drag-and-drop reordering allows you to move items and automatically renumbers everything on the agenda. Onetouch copy and move functions enable you to duplicate or move agenda items from meeting to meeting, eliminating
the need for duplicate data entry.
C R E AT E AG E N DA I T E M S I N S E C O N D S
An easy-to-use item entry allows staff members to enter agenda items, upload attachments, and send through the
workflow with a few clicks. Configurable field types and our embedded text editor ensure that you are capturing all
the information needed for Select to generate staff reports. Automated PDF file conversion and built-in integrations
with Microsoft’s OneDrive and Google Drive simplify the inclusion of supporting documentation and attachments.
A U TO M AT E YO U R A P P R OVA L S P R O C E S S
The workflow engine streamlines the routing of your agenda items, automates notifications, and gives full
transparency to collaborators as it passes through the approval process. As contributors change items, the system
tracks revisions, keeping them visible within the item fields and on the item timeline. In-app messaging and task
assignments keep everyone in the loop and agenda prep moving forward.
C U S TO M TAG S TO G R O U P L I K E AG E N DA I T E M S
Administrators can set up tags that can be used by staff when creating their agenda items for improved searching and
reporting. Associate like content with pre-defined tags relevant to your community.
civicplus.com
4
WS Agenda Item IV-H
Meeting Management
A U TO M AT E D M I N U T E S S E T U P
A fully-integrated minutes module will automatically migrate all your agenda content. No manual pre-meeting minutes
setup or agenda import is required. Move from the meeting agenda to the minutes module with a single click.
K E E P U P W I T H T H E M E E T I N G AC T I O N
Meetings move fast. Agenda & Meeting Management Select’s cloud-based platform allows you to move quickly
through your agenda items, recording official actions and discussion, without having to wait for the system to catch
up. The clean, intuitive interface gives single-screen access to all your meeting controls. (additional fees apply)
S P E A K E R M A N AG E R
Speakers can be added to the discussion at any time during
the live meeting, while the built-in speaker timer helps keep
meetings running efficiently.
E A S Y, I N T U I T I V E M I N U T E S
TA K I N G
While in your live meeting, use the Minutes module to capture
critical meeting actions from a single screen with a clean and
intuitive user interface. Take roll and manage attendance,
record motions and votes, enter speaker information, and
record comments or discussion to be brought into your
minutes document.
If using CivicPlus Media’s integrated video streaming and video-on-demand service, you can also create bookmarks
for the accompanying video during the live meeting. Additional fees apply
Additional fees apply.
civicplus.com
5
WS Agenda Item IV-H
Board Portal
F L E X I B L E AC C E S S
Your officials can choose how to access meeting content—helping them work better, faster. Efficiently deliver packets
of any size by paper, email, Dropbox, OneDrive, Google Drive, or post to the Board Portal. It is optimized for all
devices, including desktops, laptops, and tablets. No separate application required.
A P E R S O N A L M E E T I N G R E P O S I TO R Y
Give officials a personal, secure location to review and take notes on all meeting content, including agendas,
supporting documents, minutes, and media.
F I N D W H AT YO U N E E D FA S T E R
Agenda & Meeting Management Select automatically indexes published meeting content with Board Portal search
functionality, so it is easy for officials to find information quickly. Our full-text search tool empowers officials to locate
past items, attachments, minutes, and agendas by searching a keyword, date range, and more. An item summary view
allows officials to see the motions, votes, and any comment or discussion on the item that was recorded in the
meeting minutes in an intuitive display, preventing a manual search through full minutes documents.
civicplus.com
6
WS Agenda Item IV-H
Public Resident Portal
C O N T E N T AC C E S S I B I L I T Y
It’s not enough to be transparent by publishing your agendas and other meeting documents online. Your meeting
content must be accessible to all members of the public.
Closed captioning is also available with our CivicPlus Media service for live streaming and on-demand video.
Additional fees apply for CivicPlus Media and closed captioning.
C O N T E N T T R A N S PA R E N C Y
Build public trust with access to fully searchable meeting content, including legislative decisions and public meeting
videos. Meet municipal transparency requirements while keeping residents engaged and informed.
Public Resident Portal
x
x
x
Resident portal to embed on any webpage gives
x
Optional Motions and Vote minutes display
access to all meeting content on a single page
updates the HTML agenda view to allow residents
PDF downloads of Agenda, Packet, Minutes,
to quickly see the final disposition of agenda items
Notices, and Other pertinent meeting documents
without having to read full minutes documents
HTML agenda view hyperlinks attachments within
x
Mobile-responsive
the meeting agenda for direct access to specific
x
Custom branding
documents
x
Integrated live or on-demand video with
x
Full-text search and filtering options
bookmarks to easily jump to desired content
x
Email notifications
(additional fees apply)
x
Social sharing
x
Optional public commenting forum
x
Side-by-side agenda and video display with
x
Easily jump to past, current, upcoming events with
optional CivicPlus Media live streaming and on-
an embedded calendar and continuous scrolls
demand video service (additional fees apply)
civicplus.com
7
WS Agenda Item IV-H
The Civic Experience Platform
Developed specifically to enable municipalities to deliver consistently positive interactions across every department
and every service, the Civic Experience Platform includes technology innovations that deliver frictionless, one-stop,
and personalized resident interactions. Local governments that leverage our Civic Experience Platform also benefit
from:
x
Single Sign-On (SSO to all of your CivicPlus products supporting two-factor authentication and PCI Level
password compatibility
x
A single dashboard and toolbar for administrative access to your CivicPlus software stack
x
Access to a continually growing and fully documented set of APIs to better connect your administration’s
processes and applications
x
A centralized data store with robust data automation and integration capabilities
C I V I C P L U S P O R TA L
CivicPlus Portal empowers residents to be more engaged and informed about progress in your community. Portal
streamlines the resident user experience as they interact with the CivicPlus products leveraged by you – driving
revenue, trust, and satisfaction.
With a single username and password, they can watch a public meeting recording, submit a public works request, pay
a utility bill, or register for an upcoming event. The result is more engaged and informed voters and fewer phone calls,
walk-ins, or emails to your department asking how to find documents or submit records requests.
I N T E G R AT I O N H U B
Integration Hub is a tool that can help you unify your disparate cloud-based solutions and your CivicPlus solutions,
assemble powerful workflows, and setup complex automations—without the need for a developer. With Integration
Hub’s easy-to-use drag-and-drop interface, non-technical users can build integrations for syncing content and data
between CivicPlus solutions or with third parties (for an additional fee) saving your staff’s valuable time. The possibilities
are endless with Integration Hub, but here are a few examples of integrations you can create with Select today:
x
Automatically add agenda or minute files to the Document Center to be displayed on a CivicEngage® Central
website after they are published in Select
x
Set-up a workflow to post in the CivicEngage Central News Flash once you’ve published your Select meeting
documents
Shorten your pre-meeting to-do list and send your meeting information instantly with a custom integration using the
Integration Hub.
civicplus.com
8
WS Agenda Item IV-H
Integrated Code of Ordinances & Web
As the only local government software provider with an integrated
codification, agenda and meeting management, and municipal
website solution offering, our suite allows for digital
transformation of the entire legislative process - from the start
of the agenda process to the final online publishing of the newly
adopted legislation.
If you are a customer of CivicPlus’ codification services, the
cutting-edge integration between your meetings & agenda
management and code of ordinances reduces the manual steps
associated between your agenda management and codification
processes. As an example, you can send ordinances directly to the
CivicPlus for codification by our team of legal editors. When pushed
from Agenda & Meeting Management Select, this uncodified legislation
will be visible on the landing page of our Online Code Hosting platform
nearly instantaneously. You can also take this to the next level by integrating our Municipal Website solutions with our
Online Code Hosting system, allowing for one-stop search, capabilities. With this integration, the public can instantly
access your code, meetings, packets, and agendas in one simple search straight from your municipal website.
EXAMPLES OF MEANINGFUL CIVIC EXPERIENCE
I N T E G R AT I O N S
The following are examples of integrations between the CivicPlus Agenda & Meeting Management Select with
other CivicPlus solutions and tools. If you have yet to experience all that CivicPlus can provide, please reach out for
additional information and a quote.
CivicEngage
Municipal
Websites
x Set-up a workflow to post in CivicEngage’s News Flash once you’ve published your
meeting documents.
x Automatically add agenda or minute files to CivicEngage’s Document Center to be
displayed on your website after they are published in Select.
x Meeting information and dates are automatically integrated to the CivicEngage Calendar.
x Meeting files are automatically included in the website’s search results.
Codification
x Send adopted ordinances to the Codification Legal Team in one click.
x Send ordinances straight to your online code portal as “Adopted and Not Yet Codified”.
x Instantly link your online code to the meeting content produced within Select.
CivicPlus
Media
x Share high-definition, on-demand video or live video feeds of your meetings directly
from Select and CivicPlus Media, seamlessly integrated with your meeting agendas and
equipped with clear bookmarking and navigation.
Integration
Hub
x Third-party integrations examples include integrations with Zoom, Webex, and
GoToMeetings, and with Laserfische, Google Drive, Dropbox, and other APIs.
civicplus.com
9
WS Agenda Item IV-H
Implementation
Project Timeline
Twelve to Fourteen Weeks
While every implementation is unique, the following timeline can provide you with information about the different
implementation stages and what you can expect at each stage.
x Project Kickoff communication including timeline,
P H A S E 1 I N I T I AT E
deliverables, and an implementation questionnaire
to capture details for your configuration
x Template Review meeting to review and discuss
P H A S E 2 A N A LY Z E
needs for Proposed Agenda Template
x Obtain internal approvals on Proposed Agenda
Template and send in final approval
x Virtual consulting session(s) to review current
processes and documents and discuss desired
goals, best practices, and configuration options
PHASE 3 OPTIMIZE
x Premium system configuration is completed and
handed off for review, testing, and feedback
x Configuration adjustments made per submitted
feedback
P H A S E 5 E D U C AT E
PHASE 6 L AUNCH
civicplus.com
x Live, virtual training sessions are conducted within
configured site
x System Launch
10
WS Agenda Item IV-H
Premium Implementation Plan
Implementation & Support Experience Designed for You
Agenda & Meeting Management Select has the experience and expertise to help administrations of any size transform
the entire meeting management process. We know implementation can’t be a one size fits all solution and offer flexible
packages designed to meet your desired outcomes.
Our Premium Implementation Package is the perfect fit for automating manual or inefficient agenda and meeting
processes. It is designed for organizations with less than 50 internal users and a desire for a guided implementation
experience. A dedicated and knowledgeable Implementation consultant will manage your project from end-toend—consulting and collaborating with your team, configuring the system to automate your process, and delivering
live virtual training to your user groups. Key project staff will have online access to the timeline and all expected
checkpoints and deliverables for a fully transparent implementation.
Beyond implementation, your users will feel empowered by our in-application support tools, a full online help center, as
well as phone, email, and live chat support with members of the dedicated, award-winning Technical Support team.
C O N S U LT I N G
Up to 2 Hours of Virtual Consultation
During this consulting session, your implementation consultant will be reviewing your submitted project questionnaire
with your key project staff. The implementation consultant will review your custom template designs and discuss the
configurations that will be made to ensure your workflows match your current agenda and meeting processes.
DESIGN
We will design up to 5 custom templates to ensure consistency in system-generated meeting documents: Agendas,
Item/Staff Report, Minutes, Agenda Script.
C O N F I G U R AT I O N
Our team will configure your system with Premium customization options to map existing processes to our Agenda &
Meeting Management Select system. Additional custom configurations can be made by administrative users at any
time using Help Center resources.
TRAINING
Up to 4 hours of Virtual Training
Your implementation consultant will guide user groups through live, virtual training sessions using your custom
configured Agenda & Meeting Management Select solution. We recommend no more than 20 users per session.
Individual sessions are either 30 or 60 minutes in duration.
civicplus.com
11
WS Agenda Item IV-H
Continuing Services
Technical Support & Services
With technology, unlimited support is crucial. Our live
technical support engineers based in North America are
ready to answer your staff members’ questions and ensure
Support at a Glance
their confidence.
x
AWA R D W I N N I N G
Technical support engineers available
8 a.m. 6 p.m. CST Monday – Friday
(excluding holidays)
CivicPlus has been honored with one
Gold Stevie® Award, two Silver Stevie®
x
Accessible via phone and email
Awards, and four Bronze Stevie® Awards
x
4-hour response during normal hours
in the categories of Front-Line Customer
x
24/7 emergency technical support for
named points of contact
Service Team of the Year – Technology
Industries, Customer Service Training or Coaching Program
x
Dedicated customer success manager
of the Year – Technology Industries, Customer Service
x
Online self-service help with the CivicPlus
Help Center (civicplus.help)
Department of the Year – Computer Software – Up to 1000
Employees, and Most Valuable Response by a Customer
Service Team (COVID19. The Stevie Awards are the world’s
top honors for customer service, contact center, business
Maintenance
development, and sales professionals.
CIVICPLUS HELP CENTER
CivicPlus customers have 24/7 access to our online Help
Center where users can review articles, user guides,
FAQs, and can get tips on best practices. Our Help Center
is continually monitored and updated by our dedicated
Knowledge Management Team to ensure we are providing
the information and resources you need to optimize
x
Regular review of site logs, error
messages, servers, router activity, and the
internet in general
x
Full backups performed daily
x
Regularly scheduled upgrades including
fixes and other enhancements
x
Operating system patches
x
Testing and development
your solution. In addition, the Help Center provides our
release notes to keep your staff informed of upcoming
enhancements and maintenance.
2021 Support Metrics
C O N T I N U I N G PA R T N E R S H I P
x
Total Tickets – 103,759
We won’t disappear after your website is launched. You’ll be
x
Average Chat Response – 348 Minutes
assigned a dedicated customer success manager. They will
x
Average Phone Response – 757 Minutes
partner with you by providing information on best practices
x
Customer Satisfaction Score – 95.7%
and how to utilize the tools of your new system to most
x
Solved in One Touch – 71.2%
effectively engage your residents.
civicplus.com
12
WS Agenda Item IV-H
Hosting & Security
Redundant power sources and internet access ensures consistent and stable connections. We invest over 1.0M
annually to ensure we adapt to the ever-changing security landscape while providing maximum availability. CivicPlus’
extensive, industry-leading process and procedures for protecting and hosting your site is unparalleled.
C LO U D H O S T I N G W I T H A Z U R E
The infrastructure is fully hosted within the Azure Cloud environment using their Infrastructure as a Service (IaaS
model. Using a mix of Azure Virtual Machines and Storage Accounts, all processing and data storage in done within
this environment. All users need is a web browser to access and utilize the application. Your system is monitored
24/7/365 with a 99.9% guaranteed up-time (excluding maintenance). Additional details regarding our hosting and
security services can be provided upon request.
D I S A S T E R R E C OV E R Y
Agenda & Meeting Management Select utilizes Azure’s Site Recovery Services and Geographically Redundant Storage
Accounts (GRS to provide disaster recovery between Azure regions. All data is written to a GRS account which
creates copies of that data in data centers across multiple Azure regions, so access to the data is always available.
Site Recovery Services allows us to quickly spin up and failover to clones of our Azure Virtual Machines.
civicplus.com
13
WS Agenda Item IV-H
Disclaimer
Proposal as Non-Binding Document
A successful project begins with a contract that meets the needs of both parties. This proposal is intended as a
non-binding document, and the contents hereof may be superseded by an agreement for services. Its purpose is
to provide information on a proposed project we believe will meet your needs based on the information available.
If awarded the project, CivicPlus reserves the right to negotiate the contractual terms, obligations, covenants, and
insurance requirements before a final agreement is reached. We look forward to developing a mutually beneficial
contract with you.
civicplus.com
14
WS Agenda Item IV-H
Enhancement Options
CivicPlus Media: Live Streaming & On-Demand Video
Increase resident engagement and participation by sharing high-definition live video feeds of your meetings directly
from Agenda & Meeting Management Select and CivicPlus Media. Stream up to 3 concurrent live proceedings and
seamlessly integrate all video content directly into your meeting agendas. Videos feature clear bookmarking and
navigation so viewers can quickly find discussions of interest. Viewers can watch videos from any device with no
software or application downloads necessary. Integrated closed captioning services are available at an additional cost.
Live Meeting Manager
CivicClerk’s fully integrated Live Meeting Manager will automatically migrate all your agenda content. No manual premeeting minutes setup or agenda import is required. One-click control allows you to update your in-chamber display
screens, set your video bookmarks, and queue items in the Board Portal for your elected and appointed officials.
x
Automatic Video Bookmarking – Automatically timestamp agenda items to their corresponding discussion in
the meeting video so those watching the recording can quickly access topics of interest.
x
Display Pages – Keep meeting participants informed and engaged by displaying the current item, speaker, or
vote results automatically to the constituents attending the meeting.
x
Flexible Voting – Minutes takers can record motions and votes instantly in Live Meeting Manager or initiate
electronic voting when desired. Apply motions and votes to individual agenda items or multiple agenda items
as a group.
Boards & Committees Module
The Boards and Committees module tracks vacancies, applications, and appointments. Interactive dashboards give
you quick access to actionable information. Easily manage rosters and generate communications using customized
templates. Store system-generated communications and other necessary documentation at the board or individual
member level. Track training and other internal requirements. Additional fees apply.
Historical File Import
As part of your implementation project, we will import up to 7,500 PDF, MP4, or MP3 documents to your new system.
The process includes indexing your imported agendas for keyword searching and retrieval. You and your citizens will
still have access to this historical information with increased functionality. Historic meeting documents imported into
CivicPlus Agenda & Meeting Management Select by your implementation consultant will be optimized for character
recognition to improve complete text search, and accessibility for screen reading assistive devices.
civicplus.com
15
WS Agenda Item IV-H
WS Agenda Item IV-I
COUNCIL AGENDA REPORT
FROM:
Communications & External Affairs
Prepared by: Erin Honea
CC:
City Clerk
Public Information
SUBJECT:
Website Hosting Services
DATE: October 11, 2023
COUNCIL MEETING DATE: October 16, 2023
RECOMMENDATION
Transition web hosting services to CivicPlus.
REPORT-IN-BRIEF
Due to various performance issues with the current provider and in an effort to streamline online
services for users, the Communications & External Affairs Department recommends entering into
contract with CivicPlus for CivicEngage Central, which includes website design, hosting and security.
DISCUSSION
The search for a new website provider was prompted by various performance issues that both staff and
users have been experiencing with the current website provider. CivicPlus offers scalability (see
Premium Implementation document attached), the bundling of services (ex: CivicClerk), enhanced
security, improved control and customization, intranet, and more. This contract includes a site redesign
at 48 months to remain up to date with current trends and best practices, which ultimately improves user
engagement. Implementation is expected to take 16-28 weeks once work begins.
CONCURRENCES
City Manager
City Clerk
IT/Facilities Manager
FISCAL IMPACT
Year 1 investment, which includes implementation, is $26,911.50. Year 2 is $13,218.45. Annual
renewal will incur a 5% uplift.
ALTERNATIVES
Continue website hosting services from Revize.
ATTACHMENTS
Website hosting quote – CivicPlus
Website hosting quote – Granicus
Website hosting quote – Revize
WS Agenda Item IV-I
CivicPlus
302 South 4th St. Suite 500
Manhattan, KS 66502
US
Client:
HOLLY SPRINGS, GEORGIA
SALESPERSON
SteviAnn Matijevic
Statement of Work
Q-46067-1
7/17/2023 7:22 AM
11/30/2023
Quote #:
Date:
Expires On:
Phone
x
Bill To:
HOLLY SPRINGS, GEORGIA
EMAIL
[email protected]
DELIVERY METHOD
PAYMENT METHOD
Net 30
Core Preimum Site
QTY
PRODUCT NAME
DESCRIPTION
PRODUCT
TYPE
TOTAL
1.00
Annual - CivicEngage Central
Annual - CivicEngage Central
Renewable
USD 3,853.00
1.00
Hosting & Security Annual Fee CivicEngage Central
Hosting & Security Annual Fee CivicEngage Central
Renewable
USD 1,188.00
1.00
SSL Management – CP Provided
Only
SSL Management – CP Provided Only 1
per domain (Annually Renews)
Renewable
USD 89.00
1.00
DNS and Domain Hosting Setup
(http://URL)
DNS and Domain Hosting Setup (https:// One-time
www.hollyspringsga.us/)
USD 118.50
1.00
DNS and Domain Hosting Annual
Fee (http://URL)
DNS and Domain Hosting Annual Fee
(https://www.hollyspringsga.us/
Renewable
USD 189.00
1.00
CivicEngage Year 1 Annual Fee
Discount
Year 1 Annual Fee Discount
Renewable
USD -47.25
1.00
Premium Implementation CivicEngage
Premium Implementation
One-time
USD 9,476.25
150.00 Content Development - 1 Page CivicEngage
Content Development - 1 Page CivicEngage
One-time
USD 4,500.00
6.00
New Customer System Training
(3h, virtual) - Web Central
CivicEngage System Training - Virtual,
Up to 3 Hours, up to 12 Attendees
One-time
USD 3,375.00
1.00
CivicEngage Year 1 Annual Fee
Discount
Year 1 Annual Fee Discount
Renewable
USD -22.25
1.00
CivicEngage Year 1 Annual Fee
Discount
Year 1 Annual Fee Discount
Renewable
USD -297.00
Page 1 of 3
WS Agenda Item IV-I
QTY
PRODUCT NAME
DESCRIPTION
PRODUCT
TYPE
TOTAL
1.00
CivicEngage Year 1 Annual Fee
Discount
Year 1 Annual Fee Discount
Renewable
USD -963.25
Optional Enhancements
QTY
PRODUCT NAME
DESCRIPTION
PRODUCT
TYPE
TOTAL
1.00
48 Month Redesign Standard
Annual - CivicEngage Central
48 Month Redesign Standard Annual CivicEngage Central
Renewable
USD 1,647.00
1.00
CivicEngage Year 1 Annual Fee
Discount
Year 1 Annual Fee Discount
Renewable
USD -411.75
1.00
Platinum Hosting & Security CivicEngage
Platinum Hosting & Security per domain
(must be purchased for each)
Renewable
USD 5,623.00
1.00
CivicEngage Year 1 Annual Fee
Discount
Year 1 Annual Fee Discount
Renewable
USD -1,405.75
List Price - Year 1 Total
Total Investment - Initial Term
Annual Recurring Services - Year 2
USD 35,882.00
USD 26,911.50
USD 13,218.45
Initial Term & Renewal Date
Initial Term Invoice Schedule
12 Months
100% Invoiced upon Signature Date
Renewal Procedure
Automatic 1 year renewal term, unless 60
days notice provided prior to renewal date
Annually on date of signing
5% starting in Year 2
Renewal Invoice Schedule
Annual Uplift
This Statement of Work ("SOW") shall be subject to the terms and conditions of the CivicPlus Master Services Agreement
and the applicable Solution and Services terms and conditions located at https://www.civicplus.help/hc/en-us/p/legalstuff (collectively, the "Binding Terms"), By signing this SOW, Client expressly agrees to the terms and conditions of the
Binding Terms throughout the term of this SOW.
Page 2 of 3
WS Agenda Item IV-I
Acceptance
The undersigned has read and agrees to the following Binding Terms, which are incorporated into this SOW, and have
caused this SOW to be executed as of the date signed by the Customer which will be the Effective Date:
Authorized Client Signature
CivicPlus
By: 6WHYHQ:0LOOHU
By:
___________________________________
Name:
___________________________________
Name:
6WHYHQ:0LOOHU
___________________________________
Title:
___________________________________
Title:
0D\RU
___________________________________
Date:
___________________________________
Date:
2FWREHU
___________________________________
___________________________________
Organization Legal Name:
&LW\RI+ROO\6SULQJV*HRUJLD
___________________________________
Billing Contact:
'HQLVH/DPD]DUHV
___________________________________
Title:
)LQDQFH'LUHFWRU
___________________________________
Billing Phone Number:
([W
___________________________________
Billing Email:
32%R[
___________________________________
Billing Address:
+ROO\6SULQJV*HRUJLD
___________________________________
___________________________________
Mailing Address: (If different from above)
___________________________________
___________________________________
PO Number: (Info needed on Invoice (PO or Job#) if required)
___________________________________
Page 3 of 3
WS Agenda Item IV-I
Premium
Implementation
Proposal Valid Through March 31, 2023
PS01032023
WS Agenda Item IV-I
CivicPlus Company Overview
CivicPlus History
CivicPlus began in 1998 when our founder, Ward Morgan, decided to focus
on helping local governments work better and engage their residents
through their web environment. Over the years, CivicPlus has continued
to implement new technologies and merge with industry forerunners
to maintain the highest standards of excellence and efficiency for our
customers.
Our portfolio includes solutions for website design and hosting, parks and recreation management, emergency and
mass communications, agenda and meeting management, 311 and CRM, process automation and digital services,
codification, licensing and permits, web governance and ADA remediation, social media archiving, and FOIA
management.
ԇԅ֕ڂYears
EXPERIENCE
Ԇԇհԅԅԅ֕ڂCustomers
Ԑԅԅ֕ڂEmployees
Inc. 5000 11-time Honoree
RECOGNITION
GovTech 2022 Top 100 Company
Stevie® Awards Recognized with multiple, global awards for
sales and customer service excellence
Our commitment to deliver the right solutions in design and development, end-user satisfaction, and secure hosting
has been instrumental in making us a leader in government web technology. We are proud to have earned the trust
́ɿ́ڂ̿ͽ́ڂΞɟ̿ڂԆԇհԅԅԅڂɂͽͮ́͝˪ɟ̿͝ڂǵ˱Ɏͮڂʎɟʡ̿ڂԆԅԅհԅԅԅ֕ڂǵɎ˪ʡ˱ʡͮ̿͝ǵͮʡΞɟ͝ͽڂɟ̿͝ձڂÄ˱ڂǵɎɎʡͮʡ́˱հ́ڂΞɟ̿ڂԉԊԅ˪ڂʡˍˍʡ́˱̿ڂɟ͝ʡɎɟ˱ͮ͝ڂɟ˱ʄǵʄɟڂ
with our solutions daily.
Primary Office
ԉԅԇڂƉձڂԊͮʎڂƉͮ̿ɟɟͮڂƉͽʡͮɟڂԋԅԅ
ġǵ˱ʎǵͮͮǵ˱հڂČƉڂԍԍԋԅԇ
Ɨ́ˍˍ̿ڂɟɟմڂԏԏԏձԇԇԏձԇԇԉԉڂՅڂǵΫմڂԎԏԋձԋԏԎձԏԐԋԆڂ
civicplus.com
civicplus.com
1
WS Agenda Item IV-I
Powering & Empowering Government
We empower municipal leaders to transform interactions between residents and government into consistently positive
experiences that elevate resident satisfaction, increase revenue, and streamline operations.
Government leaders tell us that one of their most pressing needs is to improve how residents access and experience
municipal services; however, they struggle with budget cutbacks and technology constraints. CivicPlus enables
civic leaders to solve these problems, making consistently positive interactions between residents and government
possible.
What sets us apart is our Civic Experience Platform. CivicPlus is the only government technology company exclusively
committed to powering and empowering governments to efficiently operate, serve, and govern using our innovative
and integrated technology solutions built and supported by former municipal leaders and award-winning support
teams. With it, municipalities increase revenue and operate more efficiently while fostering trust among residents.
civicplus.com
2
WS Agenda Item IV-I
CMS Features &
Functionality
The CivicEngage Central (CivicEngage) content management
͝ΰͮ͝ɟ˪ڂԲHġƉԼڂʡ́̿͝ڂȻͽͮ͝ڂǵ˱ɎڂɿˍɟΫʡȻˍɟڂʡͮʎڂǵˍˍͮڂʎɟڂɿɟǵͮͽ̿ɟ͝ڂǵ˱Ɏڂ
functionality you need today and in the future. Developed for
municipalities that need to update their website frequently,
CivicPlus provides a powerful government content management structure and website menu management system.
The easy-to-use system allows non-technical employees to efficiently update any portion of your website.
Each website begins with a unique design developed to meet your specific communication and marketing goals, while
showcasing the individuality of your community. Features and capabilities are added and customized as necessary,
and all content is organized in accordance with web usability standards.
Modules & Widgets
R E S I D E N T E N GAG E M E N T
CivicEngage offers many effective and easy-to-use resident
engagement features. These tools easily integrate with the other key
features.
Notices and Alerts ՕڂŴ́ͮ͝ڂɟ˪ɟ̿ʄɟ˱ɂΰڂ̿́ڂʡ˪̵́̿ͮǵ˱ͮڂʡ˱ɿ́̿˪ǵͮʡ́˱ڂ˱́ڂΰ́ͽ̿ڂ
website and notify residents through email and SMS, via Alert Center.
Blog ՕڂŴ̵́ͮ́͝ڂʡ˱ʡ́˱͝Մʡ˱ɿ́̿˪ǵͮʡ́˱ڂǵȻ́ͽͮڂΞǵ̿ʡ́ͽ͝ڂɂ́˪˪ͽ˱ʡͮΰ̵́ͮڂʡɂ͝ڂǵ˱Ɏڂ
allow resident comments and subscriptions.
Calendar ՕڂH̿ɟǵͮɟͮˍͽ˪ڂʡ̵ˍɟڂɂǵˍɟ˱Ɏǵ̿͝ڂǵ˱ɎڂɟΞɟ˱ͮ͝ڂ́ͮڂʡ˱ɿ́̿˪̿ڂɟ͝ʡɎɟ˱ͮ́͝ڂɿڂ
upcoming activities that are viewable by list, week, or month.
Submit Requests and Report Issues Օ́ˍˍڂ̿ڂɟ͝ʡɎɟ˱ͮ̿͝ڂ́ͮڂɟ̵́̿ͮڂǵڂ
problem and provide follow-up communication with the point of contact
(includes five user licenses & 10 request types) via Citizen Request
Ɨ̿ǵɂ˅ɟ̿ڂԲHżƗԼձ
Form Center ՕڂH̿ɟǵͮɟڂɂͽͮ́͝˪հˍ˱́ڂʡ˱ɟڂɿ́̿˪͝ڂΞʡǵ͝ڂʡ˪̵ˍɟڂɎ̿ǵʄՈǵ˱ɎՈɎ̵̿́ڂɿͽ˱ɂͮʡ́˱ǵˍʡͮΰձڂƗ̿ǵɂ˅ڂɿ́̿˪ͽ͝ڂȻ˪ʡ͝͝ʡ́˱͝ڂʡͮʎʡ˱ͮڂʎɟڂ
CMS and route email notifications to the appropriate individual(s).
Get Community Input ՕڂŴ́ͮ͝ڂʡ˱ʡͮʡǵͮʡΞɟ͝ڂǵ˱Ɏ̵́̿ڂʽɟɂͮڂʡɎɟǵ̿͝ڂ́ͮڂɟɂɟʡΞɟڂɿɟɟɎȻǵɂ˅ڂǵ˱Ɏڂʡ˱ͮɟ̿ǵɂͮڂʡͮʎڂΰ́ͽ̿̿ڂɟ͝ʡɎɟ˱ͮ͝ڂΞʡǵڂ
Community Voice.
News ՕڂŴ́ͮ͝˱ڂɟ͝ڂʡͮɟ˪͝ڂǵ˱Ɏ˅ڂɟɟ̵ڂΰ́ͽ̿̿ڂɟ͝ʡɎɟ˱ͮ͝ڂ́ͮڂ̵ͽڂɎǵͮɟڂ˱́ڂʡ˪̵́̿ͮǵ˱ͮڂʡ˱ɿ́̿˪ǵͮʡ́˱ڂΞʡǵڂĩɟ͝ˍڂǵ͝ʎձ
civicplus.com
3
WS Agenda Item IV-I
Opinion Poll ՕڂŴ́ˍˍڂΰ́ͽ̿̿ڂɟ͝ʡɎɟ˱ͮ͝ڂ˱́ڂʡ˪̵́̿ͮǵ˱̵ͮ́ͮڂʡɂ͝ڂȻΰ͝ڂʎ́ʡ˱ʄͮڂʎɟڂľ̵ʡ˱ʡ́˱ڂŴ́ˍˍڂʡɎʄɟͮ̿ڂ˱́ڂɟˍɟΞǵ˱̵ͮڂǵʄɟ͝հڂ́ͮڂʄ̿ǵȻڂ
resident attention and quickly capture their responses to your polls. Polling helps with gathering and evaluating
resident feedback, increasing resident engagement, and understanding your community.
Notifications Օ́ˍˍڂڂΰ́ͽ̿̿ڂɟ͝ʡɎɟ˱ͮ͝ͽ͝ڂ́ͮڂȻ͝ɂ̿ʡȻɟ̿ڂ́ͮڂɟɂɟʡΞɟͮڂɟΫͮڂǵ˱Ɏڂɟ˪ǵʡˍͮ́˱ڂʡɿʡɂǵͮʡ́˱̵́ͮ͝ڂ˱́ڂʡɂͮ͝ڂʎǵͮڂǵ̿ɟڂʡ˪̵́̿ͮǵ˱ͮڂ́ͮڂ
ͮʎɟ˪ڂΞʡǵڂĩ́ͮʡɿΰڂġɟ֣ڂԲʡ˱ɂˍͽɎɟ͝ڂ́ͮڂ̵ͽڂԋԅԅڂƉġƉ͝ͽڂɟ̿͝Գձ
Pop-up Modal Օڂƣ͝ɟڂǵ̵̵́ڂՈͽ̵́˪ڂɎǵˍڂ́ͮڂɂǵˍˍڂǵͮͮɟ˱ͮʡ́˱ڂ́ͮڂʡ˪̵́̿ͮǵ˱ͮڂʡ˱ɿ́̿˪ǵͮʡ́˱ڂǵ˱Ɏͮ́˱ڂʡɂɟ͝հ͝ڂʡͮɟʡɎɟ̵͝ڂ˱́ڂ̿́ڂɟɂʡɿʡɂ̵ڂǵʄɟ͝ձ
AS S E T M A N AG E M E N T
CivicEngage comes fully equipped with a robust set of document and image management tools that work with other
key features of our CMS, making it easy to build dynamic content that is easy for residents to navigate and access.
Agenda Center ՕڂH̿ɟǵͮɟڂǵ˱ɎڂɎʡ̵͝ˍǵΰ˪ڂɟɟͮʡ˱ʄ͝ڂǵ˱Ɏڂǵʄɟ˱Ɏǵͮ͝ڂ˱́ڂʎɟڂɟȻ͝ʡͮɟͮͽڂʡˍʡφʡ˱ʄڂ̿ͽ́ڂȻͽʡˍͮՈʡ˱ڂʄɟ˱ɎǵڂHɟ˱ͮɟ̿ڂ
module. For advanced functionality, including live meeting management, our integrated Agenda and Meeting
Management product is available as an add-on.
Archive Center Օڂġǵ˱ǵʄɟڂǵ˱Ɏ̿ڂɟͮǵʡ˱͝ڂɟ̿ʡǵˍڂǵ˱Ɏˍ́ڂɎɟ̿ڂɎ́ɂͽ˪ɟ˱ͮ͝ձ
Document Center Օڂľ̿ʄǵ˱ʡφɟڂǵ˱Ɏ˪ڂǵ˱ǵʄɟڂɎ́ɂͽ˪ɟ˱ͮ͝ڂʡ˱˱́ڂɟڂɂɟ˱ͮ̿ǵˍ̿ڂɟ̵́͝ʡͮ́̿ΰձ
Image Repository ՕڂƉͮ́̿ɟڂǵˍˍڂΰ́ͽ̿ڂʡ˪ǵʄɟ͝ڂʡ˱˱́ڂɟڂɂɟ˱ͮ̿ǵˍ́ˍڂɂǵͮʡ́˱հͮͽڂ́ͮڂʡˍʡφɟڂʡ˱ɎʡΞʡɎͽǵˍˍΰڂ̿́ڂɂ̿ɟǵͮɟˍ͝ڂʡɎɟ͝ʎ́͝ڂ˱́ڂΰ́ͽ̿ڂ
͝ʡͮɟձڂƣ͝ɟͮڂʎɟڂȻͽʡˍͮՈʡ˱ڂɟɎʡͮ́̿ڂ́ͮڂɂ̵̿́ڂǵ˱Ɏ̿ڂɟ͝ʡφɟ̵ڂʎ́ͮ́͝հڂǵ͝˱ڂɟɟɎɟɎձڂÄ˪ǵʄɟ͝ڂǵ̿ɟ̵ͮ́ڂʡ˪ʡφɟɎڂɿ̵́̿ڂɟ̿ɿ́̿˪ǵ˱ɂɟհ́˪ڂȻʡˍɟڂ
responsiveness, and contain alt text for accessibility compliance.
I N F O R M AT I O N & N AV I GAT I O N
Organize your content and pages to make it easy to locate the
information you and your residents need most with modules that help
you update information quickly.
Easy for Residents to Navigate Օڂ˱ڂʡ˱ͮͽʡͮʡΞɟڂɎɟ͝ʡʄ˱հ˪ڂɟʄǵ˪ڂɟ˱ͽڂ
options, prominent buttons, and dynamic breadcrumbs throughout
your site, all allow residents to easily find what they’re looking for.
Frequently Asked Questions (FAQs) ՕڂŴ̿́ΞʡɎɟڂǵ˱͝ɟ̿ͮ͝ڂ́ͮڂʎɟڂͮ́͝˪ڂ
frequently asked questions to reduce phone and foot traffic for staff.
Graphic Links ՕڂH̿ɟǵͮɟڂΞʡ͝ͽǵˍˍΰڂǵ̵̵ɟǵˍʡ˱ʄڂȻͽͮͮ́˱͝ڂ́ͮڂɎʡ̿ɟɂͮ͝ͽڂɟ̿͝ڂ́ͮڂʡ˪̵́̿ͮǵ˱ͮڂʡ˱ɿ́̿˪ǵͮʡ́˱ձ
Info Advanced Օڂƣ͝ɟڂÄ˱ɿ́ڂɎΞǵ˱ɂɟɎڂ́ͮڂɂ̿ɟǵͮɟڂɟ˱ʄǵʄʡ˱ʄڂɎʡ̵͝ˍǵΰ́͝ڂɿڂʡ˱ɿ́̿˪ǵͮʡ́˱ڂɿ́̿̿ڂɟͽ͝ɟͮڂʎ̿́ͽʄʎ́ͽͮͮڂʎɟڂɟȻ͝ʡͮɟձ
Quick Links ՕڂŴ̿́ΞʡɎɟˍڂʡ˱˅͝ڂ́ͮڂʎʡʄʎˍΰ̿ڂɟ̻ͽɟͮ͝ɟɎ͝ڂɟ̿Ξʡɂɟ͝ڂǵ˱Ɏڂʡ˱ɿ́̿˪ǵͮʡ́˱ձڂƗʎɟ͝ɟڂǵ̿ɟڂɂ́˪˪́˱ˍΰڂɎʡ̵͝ˍǵΰɟɎڂʡ˱ڂɟȻ͝ʡͮɟڂ
footers and right-hand navigation.
Resource Directory Օڂƣ͝ɟͮڂʎɟڂżɟ́͝ͽ̿ɂɟڂSʡ̿ɟɂͮ́̿ΰ͝ڂ́ͮڂʎ́ɂǵ͝ɟڂʡ˱ɿ́̿˪ǵͮʡ́˱́ˍڂ˱́ڂɂǵˍڂȻͽ͝ʡ˱ɟ͝͝ɟ͝ڂǵ˱ɎՄ́̿ڂɂ́˪˪ͽ˱ʡͮΰڂ
resources.
Staff Directory ՕڂŴ̿́ΞʡɎɟڂɂ́˱ͮǵɂͮڂʡ˱ɿ́̿˪ǵͮʡ́˱ڂɿ́̿ڂɎɟ̵ǵ̿ͮ˪ɟ˱ͮ͝ڂǵ˱Ɏڂʡ˱ɎʡΞʡɎͽǵˍͮ͝ڂǵɿɿ˪ڂɟ˪Ȼɟ̿͝ձڂƣ͝ɟͮڂʎɟڂʡ˱ɿ́̿˪ǵͮʡ́˱ڂ
throughout the site and keep updated in one location. The Staff Directory widget allows you to quickly place specific
persons or departments on relevant pages.
civicplus.com
Ԋ
WS Agenda Item IV-I
S ^ Ŵ ż Ɨ ġ ^ ĩ ƗՔ Ɖ Ŵ ^ H Ä Ä H
There are several function-specific features and modules for government departments. These tools are integrated into
the CivicEngage CMS and offer the ability to complete multiple steps in one action.
Activities ՕڂH̿ɟǵͮɟڂǵ˱Ɏڂ̵ͮ́͝ڂǵɂͮʡΞʡͮʡɟ͝հڂɟΞɟ˱ͮ͝հڂǵ˱Ɏڂɂˍǵ͝͝ɟ̿͝ڂ́͝ڂɟ͝ʡɎɟ˱ͮ͝ڂɂǵ˱̿ڂɟʄʡͮ͝ɟ̿ڂɿ́̿ͮڂʎɟ˪ڂǵ˱ɎڂɟΞɟ˱̵ڂǵΰˍ˱́ڂʡ˱ɟձڂ
Your administrators can view and create rosters. The Activities module integrates with the Facilities module so
residents can view the location of the activity.
Facilities & Reservations ՕڂSʡ̵͝ˍǵΰڂɿǵɂʡˍʡͮʡɟ͝ڂ˱́ڂΰ́ͽ̿͝ڂʡͮɟڂɿ́̿ڂ
residents to browse. Allow them to filter by amenities, view
facility details, and even make reservations online.
Job Postings ՕڂŴ́ͮ͝ڂǵΞǵʡˍǵȻˍɟڂʽ́Ȼ͝ˍ˱́ڂʡ˱ɟڂǵ˱Ɏڂǵɂɂɟ̵ͮˍ˱́ڂʡ˱ɟڂ
applications.
Bids ՕڂŴ̵́ͮ́͝ڂɟ˱ڂȻʡɎ˱ͽ̵̵ͮ̿́́ڂʡͮʡɟ͝ڂɿ́̿ڂɂ́˱ͮ̿ǵɂͮ́̿͝ڂ́ͮڂΞʡɟڂ
available work, download supporting documentation,
receive notifications on posted opportunities and submit bid
applications online.
C O M M O N LY U S E D W I D G E T S
An extensive widget library is available for ease of placing dynamic and visually appealing information on specific
pages. Each widget is easy to use with drag-and-drop functionality and is configurable with individual styling options.
Community Voice Widget Օ˱^ڂɂ́ͽ̿ǵʄɟڂɂʡΞʡɂ̵ڂǵ̿ͮʡɂʡ̵ǵͮʡ́˱ڂǵ˱Ɏڂɟ˱ʄǵʄɟ˪ɟ˱ͮڂȻΰڂǵɎɎʡ˱ʄ̵͝ڂɟɂʡɿʡɂڂɎʡ͝ɂͽ͝͝ʡ́˱ڂǵ̿ɟǵ͝ڂ́ͮڂ
relevant pages.
Custom HTML Widget Օ˪^ڂȻɟɎڂΞʡɎɟ́ͮ́͝ڂ̿́ڂʎɟ̿ ڂƗġĖڂɿɟǵͮͽ̿ɟ͝ڂʡ˱ڂΰ́ͽ̵̿ڂǵʄɟձ
Editor Widget Օ^ڂɎʡͮͮڂɟΫͮڂʡͮʎڂ́̿Ɏ̵́̿ڂɂɟ͝͝ʡ˱ʄ͝ˍ́́ͮڂհڂ͝ͽˍ̵ڂɟȻˍڂ͝ˍ́́ͮڂʡ˅ɟڂɂ́Ɏɟڂ
view and the Accessibility Checker.
Form Center Widget Օ˪^ڂȻɟɎ͝ڂʡ˪̵ˍɟڂɿ́̿˪͝ڂ˱́ڂǵ̵ڂǵʄɟձ
Image Widget ՕڂɎɎڂʡ˪ǵʄɟ͝ڂ́ͮڂǵ̵ڂǵʄɟձ
Notify Me Widget ՕڂŴˍǵɂɟ̵͝ڂɟɂʡɿʡɂڂĩ́ͮʡɿΰڂġɟͽ͝ڂȻ͝ɂ̿ʡ̵ͮʡ́˱͝ˍڂʡ̵ͮ͝͝ڂ˱́ڂǵʄɟ͝ڂ́ͮڂǵˍˍ́ڂ
users to sign up for the exact lists you recommend.
Related Documents Widget ՕڂH̿ɟǵͮɟڂǵڂɎΰ˱ǵ˪ʡɂˍڂʡͮ́͝ڂɿڂɎ́ɂͽ˪ɟ˱ͮ̿͝ڂɟɿɟ̿ɟ˱ɂɟɎڂʡ˱ڂ
the Document Center.
Slideshow Widget ՕڂɎɎڂǵˍ͝ڂʡɎɟ͝ʎ́́ڂɿڂʡ˪ǵʄɟ͝ձ
Tabbed Widget Օڂľ̿ʄǵ˱ʡφɟˍڂǵ̿ʄɟ̵̿ڂǵʄɟ́͝ڂɿڂʡ˱ɿ́̿˪ǵͮʡ́˱ڂʡ˱ڂʎ́̿ʡφ́˱ͮǵˍհڂΞɟ̿ͮʡɂǵˍհڂ̿́ڂ
stacked vertical or accordion style tabs.
civicplus.com
ԋ
WS Agenda Item IV-I
Administrative Features
The administration of your CivicEngage website is browser
based, with no installation of software needed. You’ll be able
to update your website from an internet connection on any
̵ˍǵͮɿ́̿˪ڂԲġǵɂڂ̿́ڂŴHԼձڂɎ˪ʡ˱ʡͮ̿͝ǵͮ́̿͝ڂɂǵ˱ڂɂ́˱ͮ̿́ˍͮڂʎɟڂǵɂɂɟ͝͝ڂ́ͮڂ
pages and manipulation of content as well as use automated
features to streamline processes.
Administrative Dashboard Օڂڂʎ́˪ɟڂȻǵ͝ɟڂɿ́̿˪ڂɟ͝͝ǵʄɟ͝ڂǵ˱Ɏͽ̻ڂʡɂ˅ڂǵɂɂɟ͝͝ڂ́ͮڂΰ́ͽ̿̿ڂɟɂɟ˱ͮڂǵɂͮʡΞʡͮʡɟ͝ڂǵ˱Ɏͮڂʡ˪ɟՈ͝ɟ˱͝ʡͮʡΞɟڂ
action items such as pending approvals and expiring items.
Content Scheduling & Versioning ՕڂƉɟͮڂΰ́ͽ̿ڂɂ́˱ͮɟ˱ͮڂ́ͮڂǵͽͮ́Ո̵ͽȻˍʡ͝ʎڂǵ˱Ɏڂǵͽͮ́ՈɟΫ̵ʡ̿ɟհڂʡͮʎڂǵ˱ڂǵ̿ɂʎʡΞɟ́ڂɿڂǵˍˍͽ̵ڂȻˍʡ͝ʎɟɎڂ
content and previous versions.
Dynamic Page Components Օڂġ́Ɏͽˍɟ͝ͽ͝ڂɂʎڂǵ͝ڂHǵˍɟ˱Ɏǵ̿հڂŻ͝հڂǵ˱Ɏڂĩɟ͝ˍڂǵ͝ʎհ˪ڂǵΰڂȻɟڂʡ˱ɂˍͽɎɟɎڂǵ͝ڂɎΰ˱ǵ˪ʡɂ̵ڂǵʄɟڂ
components on any page.
History Log ՕڂƗ̿ǵɂ˅ڂɂʎǵ˱ʄɟ͝˪ڂǵɎɟڂ́ͮڂΰ́ͽ̿ڂɟȻ͝ʡͮɟձ
Intranet Օڂƣ͝ɟ̵ڂɟ̿˪ʡ͝͝ʡ́˱͝͝ڂ́ͮڂɟͮڂǵ͝ڂɟɂͽ̿ɟ́ˍڂɂǵͮʡ́˱ڂ˱́ڂΰ́ͽ̿ڂɟȻ͝ʡͮɟͮڂʎǵͮڂǵˍˍ́͝ڂɟ˪̵ˍ́ΰɟɟ́͝ˍڂ́ͮڂʄʡ˱ڂǵ˱Ɏڂǵɂɂɟ͝͝˱́˱ڂՈ
public resources and information.
Levels of Permissions Օ͝͝ڂʡʄ˱ͮ͝ڂǵɿɿ˪ڂɟ˪Ȼɟ̿͝ڂ́ͮڂʄ̿́ͽ̵͝ڂʡͮʎڂɎʡɿɿɟ̿ɟ˱ͮˍڂɟΞɟˍ́͝ڂɿ̵ڂɟ̿˪ʡ͝͝ʡ́˱́͝ڂɿڂǵɂɂɟ͝͝ڂǵ˱Ɏڂǵͽͮʎ́̿ʡͮΰڂ
throughout the CMS.
Pending Approval Items ՕڂɎ˪ʡ˱ʡͮ̿͝ǵͮ́̿͝ڂʎǵΞɟڂǵɂɂɟ͝͝ڂ́ͮڂǵͽ̻ڂɟͽɟ́ڂɿ̵ڂɟ˱Ɏʡ˱ʄڂʡͮɟ˪͝ڂ́ͮڂȻɟͽ̵ڂȻˍʡ͝ʎɟɎ̿ڂ̿́ڂɟΞʡɟɟɎձ
Website Statistics ՕڂŴ̿́ΞʡɎɟɎڂɟȻ͝ʡͮɟڂǵ˱ǵˍΰͮʡɂ͝ڂɿ́̿ڂǵ˱ǵˍΰ͝ʡ͝ձ
ƣ Ɖ ^ ż Ք ż Ä ^ ĩ S ĖǓ ^ ڂƗ ƣ ż ^ Ɖ
ĩ́ͮˍ˱́ڂΰڂʡ͝ڂHʡΞʡɂ^˱ʄǵʄɟڂɟǵ͝ΰڂɿ́̿ڂΰ́ͽ̿ͮ͝ڂǵɿɿ͝ͽڂ́ͮڂɟհڂΞǵ̿ʡ́ͽ͝ڂǵɎ˪ʡ˱ʡͮ̿͝ǵͮʡΞɟڂɿɟǵͮͽ̿ɟ͝ڂʎɟˍ̵˪ڂǵ˅ɟڂǵ̿́˪ڂɟڂǵͮͮ̿ǵɂͮʡΞɟհڂ
engaging, and intuitive website for your community.
Automatic Alt Tags Օͽ@ڂʡˍͮՈʡ˱ڂɿɟǵͮͽ̿ɟ͝ڂǵ͝͝ʡͮ͝ڂʡͮʎ˱́ڂʄ́ʡ˱ʄڂSڂɂ́˪̵ˍʡǵ˱ɂɟ́ڂɿڂΰ́ͽ̿ڂɟȻ͝ʡͮɟձ
Credit Card Processing ՕڂdžʡͮʎͮڂʎɟڂǵɎɎՈ́˱ڂɿɟǵͮͽ̿ɟڂHʡΞʡɂŴˍͽ͝ڂŴǵΰڂԲŴǵΰԳհڂΰ́ͽڂɂǵ˱ڂʡ˱ͮɟʄ̿ǵͮɟڂʡͮʎڂǵ˱ڂǵ̵̵̿́ΞɟɎ̵ڂǵΰ˪ɟ˱ͮڂ
gateway to accept payments on your website (separate agreement must be made directly between you and the
chosen approved gateway provider). Additional fees apply.
Preset Styling Standards and Ongoing Styling Flexibility ՕڂƉʡͮɟڂɂʎǵ˱ʄɟ͝ڂǵͽͮ́˪ǵͮʡɂǵˍˍΰڂʡ˱ʎɟ̿ʡͮڂɎɟ͝ʡʄ˱ͮ͝ڂǵ˱Ɏǵ̿Ɏ͝ڂǵ˱Ɏڂ
styles that you’ve set up for your homepage, interior layouts, and simple layouts. This keeps your website looking
clean and always matching. We also offer large amounts of flexibility with placement and styles on an ongoing basis.
͝ڂΰ́ͽڂɟɎʡͮڂΰ́ͽ̿ڂɟȻ͝ʡͮɟհڂΰ́ͽڂɂǵ˱ڂɟǵ͝ʡˍΰڂǵɎʽͽͮͮ͝ڂʎɟ́ˍڂɂǵͮʡ́˱ڂǵ˱Ɏͮ͝ڂΰˍɟ́ڂɿڂʡɎʄɟͮ͝հڂɂ́˱ͮɟ˱ͮհڂɂǵ̿́ͽ͝ɟˍ͝հˍڂʡͮ͝͝հڂɂǵˍɟ˱Ɏǵ̿͝հڂ
etc. to meet the look and feel you need for that area.
Link Redirects ՕڂÄ˱ͮ͝ɟǵɎ́ڂɿ͝ڂɟ˱Ɏʡ˱ʄڂΰ́ͽ̿͝ͽڂɟ̿͝ڂ́ͮڂʎ̵ͮͮմՄՄɂʡΞʡɂ̵ˍͽ͝ձɂ́˪ՄԇԊԏՄǵ̿Ɏ͝Ոǵ˱ɎՈżɟɂ́ʄ˱ʡͮʡ́˱հڂΰ́ͽڂɂǵ˱͝ڂɟ˱Ɏڂ
ͮʎɟ˪ڂ́ͮڂʎ̵ͮͮմՄՄɂʡΞʡɂ̵ˍͽ͝ձɂ́˪Մǵǵ̿Ɏ͝ձڂ
civicplus.com
6
WS Agenda Item IV-I
Live Edit ՕڂƉɟɟڂʎɟ̿ɟڂΰ́ͽ̿ڂʡ˱ɿ́̿˪ǵͮʡ́˱ڂʡˍˍڂȻɟ̵ͮ́͝ڂɟɎڂ˱́ڂǵ̵ڂǵʄɟڂȻɟɿ́̿ɟڂΰ́ͽ˪ڂǵ˅ɟڂǵ˱ΰڂɂʎǵ˱ʄɟ͝ڂʡͮʎڂ̿ͽ́ڂdžǓƉÄdžǓڂ
editor and drag-and-drop tools.
Maps Օ^ڂǵ͝ʡˍΰڂɟ˪ȻɟɎ˪ڂǵ̵͝ڂɿ̿́˪́́ڂʄˍɟհ^ڂƉżÄհڂǵ˱Ɏ̿́˪ڂɟ͝ͽڂʡ˱ʄͮڂʎɟ ڂƗġĖڂʡɎʄɟͮձڂ
Mega Menu Օ˪ڂڂǵʡ˱˱ڂǵΞʡʄǵͮʡ́˱˪ڂɟ˱ͽ˪ڂǵ˅ɟ͝ڂʡͮڂɟǵ͝ΰڂ́ͮڂʄɟͮڂ́ͮڂǵ˱ΰ̵ڂǵʄɟڂ˱́ڂΰ́ͽ̿ڂɟȻ͝ʡͮɟͽ̻ڂʡɂ˅ˍΰձ
Predictive Site Search Օڂľͽ̵̿́ڂɟ̿ɿͽˍ͝ڂʡͮɟ͝ڂɟǵ̿ɂʎڂɿͽ˱ɂͮʡ́˱ǵˍʡͮΰڂǵͽͮ́˪ǵͮʡɂǵˍˍΰڂʡ˱ɎɟΫɟ͝ڂǵˍˍڂɂ́˱ͮɟ˱ͮ˪ڂǵ˅ʡ˱ʄڂʡͮڂɟǵ͝ΰڂɿ́̿ڂ
visitors to find information across pages, documents, and images.
Site Search Log Օ͝ڂˍˍڂɟǵ̿ɂʎڂ́̿Ɏ͝ڂǵ̿ɟ˅ڂɟ̵ͮڂʡ˱ڂǵ́ˍڂʄձڂ
żɟǵˍڂƉʡ˪̵ˍɟڂƉΰ˱Ɏʡɂǵͮʡ́˱ڂԲżƉƉԼڂɟɟɎ͝ڂՕڂڂɎ˪ʡ˱ʡͮ̿͝ǵͮ́̿͝ڂǵ˱ɎڂɟȻ͝ʡͮɟڂΞʡ͝ʡͮ́̿͝ڂɂǵ˱͝ͽڂɟڂżƉƉڂɿɟɟɎ͝ڂ́ͮڂɎʡ̵͝ˍǵΰڂɂ́˱ͮɟ˱ͮڂ̿́ڂ
be notified of content updates.
Responsive Design Օڂdžʡͮʎ̿ڂɟ̵́͝˱͝ʡΞɟڂɎɟ͝ʡʄ˱հڂΰ́ͽ̿ڂɟȻ͝ʡͮɟڂǵɎʽͽͮͮ͝͝ڂ́ͮڂʎɟ͝ڂɂ̿ɟɟ˱͝ڂʡφɟ̿ڂɟʄǵ̿Ɏˍɟ́͝͝ڂɿڂʎǵͮڂɎɟΞʡɂɟڂʡ͝ڂ
being used, providing a seamless user experience.
Social Media ՕڂƉɟͮڂΞǵ̿ʡ́ͽ́͝˪ڂɎͽˍɟ͝ڂ́ͮڂǵͽͮ́˪ǵͮʡɂǵˍˍΰڂ́ͮڂ̵ͮ́͝ڂΰ́ͽ̿ڂǵɂɟȻ́́˅ڂǵ˱ɎՄ́̿ڂƗʡͮͮɟ̿ڂɿɟɟɎ͝ڂǵ˱Ɏڂʡ˱ɂ̵́̿́̿ǵͮɟڂ
compatible social media feeds and widgets into your website.
Supported Browsers Օڂǃʡɟڂΰ́ͽ̿ڂɟȻ͝ʡͮɟڂʡ˱ͮڂʎɟˍڂǵͮɟͮ͝ڂΞɟ̿͝ʡ́˱́͝ڂɿ˪ڂǵʽ́̿ڂȻ̿́͝ɟ̿͝ڂʡ˱ɂˍͽɎʡ˱ʄڂġʡɂ̿́́͝ɿͮ^ڂɎʄɟհڂʡ̿ɟɿ́Ϋհڂ
Safari, and Chrome.
Third-Party Access Օڂƣͮʡˍʡφɟڂʡɿ̿ǵ˪ɟ͝հڂɟ˪ȻɟɎ͝հڂǵ˱ɎՄ́̿ˍڂʡ˱˅́͝ڂͮ́͝˪ڂ́ͮڂɿڂΰ́ͽ̿ͮڂʎʡ̿ɎՈ̵ǵ̿ͮΰ͝ڂɟ̿Ξʡɂɟ͝ձڂľ̿͝ͽڂɟڂ̿ͽ́ڂʄ̿́ʡ˱ʄˍڂʡͮ͝ڂ
of APIs to build applications right from your website.
Translation ՕڂÄ˱ͮɟʄ̿ǵͮʡ́˱ڂʡͮʎ́́ڂʄˍɟڂƗ̿ǵ˱͝ˍǵͮɟ̿ͮڂǵ˱͝ˍǵͮɟ͝ڂɟȻ̵ڂǵʄɟ͝ڂʡ˱ͮ́́ڂΞɟ̿ڂԆԅԅˍڂǵ˱ʄͽǵʄɟ͝ձ
AC C E S S I B I L I T Y C O M P L I A N C E
džʡͮʎ́ڂΞɟ̿ڂԇԅِ́ڂɿڂǵɎͽˍͮ͝ڂʡ˱ͮڂʎɟڂƣ˱ʡͮɟɎڂƉͮǵͮɟ͝ڂʎǵΞʡ˱ʄڂǵڂɎʡ͝ǵȻʡˍʡͮΰհڂΰ́ͽ˱ڂɟɟɎڂǵڂɟȻ͝ʡͮɟͮڂʎǵͮڂɂ́˱ɿ́̿˪͝ڂ́ͮڂǵˍˍ̿ڂɟ͝ʡɎɟ˱ͮ͝ձڂ
We provide highly compliant sites based on WCAG 2.0 A and AA guidelines, which encompass and surpass ADA
accessibility requirements. This maximizes accessibility for all users while providing freedom to create a visually rich
and appealing website. Our approach for each website includes the following steps to provide you a compliant and
accessible website:
x
džɟڂʡˍˍڂɎɟˍʡΞɟ̿ڂΰ́ͽڂǵڂɟȻ͝ʡͮɟͮڂʎǵͮ˪ڂɟɟͮ͝ڂSڂԻƉɟɂͮʡ́˱ڂԋԅԏԼڂǵ˱ɎڂdžHڂԇձԅڂڂǵ˱ɎˍڂڂɟΞɟˍ͝ձ
x
Your staff can use the Accessibility Checker within the CMS to scan content created in the editor for any
accessibility issues so you can correct them before publishing.
x
Our trainers will teach your staff best practices to keep your content and design elements accessible and upͮ́ՈɎǵͮɟڂʡͮʎͮڂʎɟˍڂǵͮɟͮ͝ڂSՄdžHͮ͝ڂǵ˱Ɏǵ̿Ɏ͝ձ
x
Any new regulations that require code changes are done automatically, at least quarterly, with no additional
effort required from you.
x
In addition to updating the code, our product team also updates our best practices and provides regular
updates to customers via our CivicPlus website, blog articles, webinars, and other publications.
AudioEye Partnership
CivicPlus also partners with AudioEye to provide a suite of accessibility tools and services at a discounted rate to our
customers. Additional details and a quote can be provided upon request.
civicplus.com
7
WS Agenda Item IV-I
M O N S I D O P OW E R E D B Y C I V I C P L U S
Additional Website Optimization & Compliance Tools Օڂġ́˱͝ʡɎ́ڂʡ͝ڂǵ˱ڂɟǵ͝ΰՈͮ́Ոͽ͝ɟڂɟȻڂʄ́Ξɟ̿˱ǵ˱ɂɟˍ̵ڂǵͮɿ́̿˪ڂ
ǵΞǵʡˍǵȻˍɟ̿ͽ̵ڂ́ͮڂɂʎǵ͝ɟڂǵ˱ɎڂǵɎɎڂ́ͮڂΰ́ͽ̵̿́̿ڂʽɟɂͮձڂġ́˱͝ʡɎ́՟͝ڂ͝ˍ́́ͮڂʎɟˍ̵ڂΰ́ͽڂʡɎɟ˱ͮʡɿΰհ̵̿ڂʡ́̿ʡͮʡφɟڂǵ˱ɎڂǵɎɎ̿ɟ͝͝ڂɂ́˱ͮɟ˱ͮͽ̻ڂǵˍʡͮΰڂ
assurance and accessibility issues on your website so that you can achieve and maintain compliance according
to WCAG 2.1 standards. Further, we can help you meet the latest data privacy and government policy standards.
Additional details and a quote can be provided upon request.
The Civic Experience Platform
Developed specifically to enable municipalities to deliver consistently positive interactions across every department
and every service, the Civic Experience Platform includes technology innovations that deliver frictionless, one-stop,
and personalized resident interactions. Governments that leverage our Civic Experience Platform also benefit from:
x
Ɖʡ˱ʄˍɟڂƉʡʄ˱Ոľ˱ڂԲƉƉľԼڂ́ͮڂǵˍˍ́ڂɿڂΰ́ͽ̿ڂHʡΞʡɂŴˍͽ̵́̿͝ڂɎͽɂ̵̵ͮͮ̿́͝ͽ͝ڂʡ˱ʄͮڂ́Ոɿǵɂͮ́̿ڂǵͽͮʎɟ˱ͮʡɂǵͮʡ́˱ڂǵ˱ɎڂŴHÄڂĖɟΞɟˍ
password compatibility
x
A single dashboard and toolbar for administrative access to your CivicPlus software stack
x
Access to a continually growing and fully documented set of APIs to better connect your administration’s
processes and applications
x
A centralized data store with robust data automation and integration capabilities
C I V I C P L U S P O R TA L
The CivicPlus Portal is the ideal addition to your website to create personalized, one-stop access for your residents
ͮ́́ڂȻͮǵʡ˱ڂʡ˱ɿ́̿˪ǵͮʡ́˱հ̿ڂɟ́͝ͽ̿ɂɟ͝հڂǵ˱Ɏڂʡ˱ͮɟ̿ǵɂͮڂʡͮʎڂΰ́ͽ̿˱ͽ˪ڂʡɂʡ̵ǵˍʡͮΰձ@ڂΰڂǵˍˍ́ʡ˱ʄ̿ڂɟ͝ʡɎɟ˱ͮ͝ڂ́ͮڂȻͽʡˍɎڂǵڂɂͽͮ́͝˪ʡφǵȻˍɟڂ
dashboard with quick links to the pages and services on your website that they use most frequently, they’ll be more
likely to conduct regular revenue-generating business with your municipality, and your staff will benefit from reduced
phone calls, walk-ins, and emails.
I N T E G R AT I O N H U B
Integration Hub is a tool that can help you unify your disparate cloud-based solutions and your CivicPlus solutions,
assemble powerful workflows, and setup complex automations—without the need for a developer. With Integration
Hub’s easy-to-use drag-and-drop interface, non-technical users can build integrations for syncing content and
data between CivicPlus solutions or with third parties (for an additional fee) saving your staff’s valuable time. The
possibilities are endless with Integration Hub, but here are a few examples of integrations you can create with
CivicEngage today:
x
˱ڂʡ˱ͮɟʄ̿ǵͮʡ́˱ͮڂʎǵͮڂʡˍˍͮڂǵ˅ɟڂǵڂĩɟ͝ˍڂǵ͝ʎ̵ͽڂɎǵͮɟڂʡ˱ڂǵ̵͝ڂɟɂʡɿʡɂڂɂǵͮɟʄ́̿ΰڂǵ˱Ɏڂʡ˪˪ɟɎʡǵͮɟˍΰڂ̵ͮ́͝ڂʡͮͮڂ́ͮڂʎɟˍڂɟ̿ͮڂHɟ˱ͮɟ̿
x
˱ڂʡ˱ͮɟʄ̿ǵͮʡ́˱ͮڂʎǵͮڂʡˍˍ͝ͽ̵ڂʎڂǵ˱ڂɟڂHǵˍɟ˱Ɏǵ̿^ڂΞɟ˱ͮڂ̵ͮ́͝ڂ́ͮڂɎʡ̿ɟɂͮˍΰڂʡ˱ͮڂʎɟڂĩɟ͝ˍڂǵ͝ʎ́˪ڂɎͽˍɟ
civicplus.com
8
WS Agenda Item IV-I
Implementation
Premium Project Timeline
Design creation, content development, professional consulting, configuration for usability and accessibility, dedicated
training—CivicPlus delivers all of this and more during the development of your new website.
A typical premium ̵̿́ʽɟɂͮ̿ڂǵ˱ʄɟ͝ڂɿ̿́˪ڂԆ6ڂՕڂ28ڂɟɟ˅͝ձڂǓ́ͽ̿ڂɟΫǵɂ̵ͮ́̿ڂʽɟɂͮͮڂʡ˪ɟˍʡ˱ɟڂʡˍˍڂȻɟڂɂ̿ɟǵͮɟɎڂȻǵ͝ɟɎڂ˱́ڂɎɟͮǵʡˍɟɎڂ
̵̿́ʽɟɂͮ͝ڂɂ̵́ɟհ̵́̿ڂʽɟɂͮڂɟ˱ʎǵ˱ɂɟ˪ɟ˱ͮ̿͝ͽ̵ڂɂʎǵ͝ɟɎհڂǵΞǵʡˍǵȻʡˍʡͮΰڂɿ́̿˪ڂɟɟͮʡ˱ʄڂɂ́́̿Ɏʡ˱ǵͮʡ́˱հڂǵɂͮʡ́˱ڂʡͮɟ˪̿ڂɟͮͽ̿˱ڂǵ˱Ɏڂ
ɂ́˪̵ˍɟͮʡ́˱հڂǵ̵̵̿́ΞǵˍڂɎǵͮɟ͝հڂǵ˱Ɏͮ́ڂʎɟ̿ڂɿǵɂͮ́̿͝ձڂǓ́ͽ̵̿́̿ڂʽɟɂͮͮڂʡ˪ɟˍʡ˱ɟհͮڂǵ͝˅͝հڂɎͽɟڂɎǵͮɟ͝հڂǵ˱Ɏڂɂ́˪˪ͽ˱ʡɂǵͮʡ́˱ڂʡˍˍڂȻɟڂ
˪ǵ˱ǵʄɟɎڂǵ˱ɎڂǵΞǵʡˍǵȻˍɟڂʡ˱̿ڂɟǵˍՈͮʡ˪ɟڂΞʡǵ̵́̿ڂ̿ͽ́ڂʽɟɂͮ˪ڂǵ˱ǵʄɟ˪ɟ˱ͮ́͝ڂɿͮǵ̿ɟհڂHˍ́ͽɎڂH́ǵɂʎձ
Ŵ Ɖ ^ ڂԆ յ ڂÄ ĩ Ä Ɨ Ä Ɨ ^
Ŵ Ɖ ^ ڂԇ յ ڂĩ ĖǓ Ǫ ^
Ŵ Ɖ ^ ڂԉ յ ڂS ^ Ɖ Ä ĩ ڂԧڂ
CONFIGURE
ԇՔԊڂdžɟɟ˅͝
ԊՔԍڂdžɟɟ˅͝
6Ք10 Weeks
x
Ŵ̿́ʽɟɂͮڂČʡɂ˅́ɿɿڂġɟɟͮʡ˱ʄ
x
Planning & Scheduling
x
Customer Deliverable Submission
x
Consulting Engagement (if purchased)
x
Design Discovery Meeting
x
Content Process Meeting
x
Design Concept Development
x
Design Concept Meeting
x
Content Development
x
Agendas & Minutes Migration
x
Website Completion
Ŵ Ɖ ^ ڂԊ յ ڂľ Ŵ Ɨ Ä ġ Ä Ǫ ^
ԆՔԇڂdžɟɟ˅͝
x
Website Finalization
Ŵ Ɖ ^ ڂԋ յ ^ ڂS ƣ HƗ ^
ԆՔԇڂdžɟɟ˅͝
x
Training Engagement
Ŵ Ɖ ^ ڂԍ յ ڂĖ ƣ ĩ H
ԇՔԊڂdžɟɟ˅͝
x
Ėǵͽ˱ɂʎڂH́˱ɿʡ̿˪ǵͮʡ́˱ڂġɟɟͮʡ˱ʄ
x
džɟȻ͝ʡͮɟڂĖǵͽ˱ɂʎ
civicplus.com
9
WS Agenda Item IV-I
Premium Package Designs
You will meet with your art director to discuss your website vision based on the goals and needs of your users. This
process involves conversing with your art director on the order, placement, and format of your homepage content and
design elements, aimed at achieving your usability goals. Your preferences will be solidified into a homepage layout
wireframe, which will provide the structural blueprint for the visual design application.
We will then collaborate with you to customize your design to represent your community using your logo, chosen
colors, and imagery. We will focus on including the functionality to meet your website needs, including an option for up
to one advanced design, if desired, component—a layout or design element that requires significant time to style and
implement. Working with your art director, you’ll identify the appropriate component, if desired, to achieve or enhance
the usability goals for your website.
DESIGN EXAMPLES
The included design portfolio will provide you with an idea of the different directions we can take your creative design
with the premium implementation package.
Bucks County, PA
pa-buckscounty.civicplus.com
Olive Branch, MS
obms.us
Middletown, RI
middletownri.com
Botetourt County, VA
botetourtva.gov
civicplus.com
10
WS Agenda Item IV-I
Approaching Your Project Implementation
Communication between you and your CivicEngage team
ʡˍˍڂȻɟڂɂ́˱ͮʡ˱ͽ́ͽͮ͝ڂʎ̿́ͽʄʎ́ͽͮڂΰ́ͽ̵̿́̿ڂʽɟɂͮձڂƉʎǵ̿ʡ˱ʄڂʡ˱̵ͽͮڂ
and feedback through email, virtual meetings, phone
ɂǵˍˍ͝հڂǵ˱Ɏ̵́̿ڂ̿ͽ́ڂʽɟɂͮ˪ڂǵ˱ǵʄɟ˪ɟ˱ͮ́͝ڂɿͮǵ̿ɟڂʡˍˍ˅ڂɟɟ̵ڂǵˍˍڂ
stakeholders involved and informed. Cloud Coach offers
task management transparency with a multi-level work
Ȼ̿ɟǵ˅Ɏ́˱ͽ̿ͮ͝ڂɂͮͽ̿ɟڂǵ˱Ɏڂǵ˱ͮͮڂHʎǵ̿ͮՈȻǵ͝ɟɎ̵́̿ڂʽɟɂͮˍ̵ڂǵ˱ձ
x
Hɟ˱ͮ̿ǵˍʡφɟɎ̵́̿ڂʽɟɂͮڂɂ́˪˪ͽ˱ʡɂǵͮʡ́˱ڂǵ˱Ɏͮڂǵ͝˅ڂ
management tools are located in a cloud-based
̵̿́ʽɟɂͮڂ́̿˅̵͝ǵɂɟ
x
Tasks, deliverables, and milestones are aligned to
your specific scope of work
Ɨʎɟڂ͝ˍ́́ͮڂǵΞǵʡˍǵȻˍɟͮڂʎ̿́ͽʄʎڂHˍ́ͽɎڂH́ǵɂʎڂɂ́˪Ȼʡ˱ɟɎڂʡͮʎ̿ڂɟʄͽˍǵ̿ڂɂ́˪˪ͽ˱ʡɂǵͮʡ́˱ڂʡͮʎڂΰ́ͽ̵̿́̿ڂʽɟɂͮ˪ڂǵ˱ǵʄɟ̵̿́̿ڂΞʡɎɟڂΰ́ͽڂ
ǵ˪̵ˍɟ˱ͽ̵̵ͮ̿́́ڂʡͮʡɟ͝ͽ̻ڂ́ͮڂʡɂ˅ˍΰڂǵ˱Ɏڂɟɿɿʡɂʡɟ˱ͮˍΰ̿ڂɟΞʡɟڂΰ́ͽ̵̿́̿ڂʽɟɂͮհڂɂʎɟɂ˅ڂɎɟˍʡΞɟ̿ǵȻˍɟ͝հڂǵ˱Ɏڂɂ́˪˪ͽ˱ʡɂǵͮɟڂɿɟɟɎȻǵɂ˅ձ
Phased Approach
Ŵ Ɖ ^ ڂԆ յ ڂÄ ĩ Ä Ɨ Ä Ɨ ^ڂ
Project Kickoff ՕڂSͽ̿ʡ˱ʄͮڂʎʡ͝ڂʡ˱ʡͮʡǵˍ˪ڂɟɟͮʡ˱ʄհڂΰ́ͽ̵̿́̿ڂʽɟɂͮ˪ڂǵ˱ǵʄɟ̿ڂʡˍˍ̵ڂɟ̿ɿ́̿˪ڂʡ˱ͮ̿́Ɏͽɂͮʡ́˱͝հڂɎɟͮǵʡˍڂɎɟˍʡΞɟ̿ǵȻˍɟ͝ڂ
needed, provide a high-level overview of the development process, and introduce tools and resources used to
˪ǵ˱ǵʄɟڂΰ́ͽ̵̿́̿ڂʽɟɂͮձ
Planning & Scheduling ՕڂǓ́ͽ̵̿́̿ڂʽɟɂͮ˪ڂǵ˱ǵʄɟ̿ڂʡˍˍڂɂ̿ɟǵͮɟڂǵڂɂ́˪̵̿ɟʎɟ˱͝ʡΞɟ̵́̿ڂʽɟɂͮͮڂʡ˪ɟˍʡ˱ɟڂȻǵ͝ɟɎͮڂ˱́ڂʎɟ̵́̿ڂʽɟɂͮڂ
scope and your specific needs.
Ŵ Ɖ ^ ڂԇ յ ڂĩ ĖǓ Ǫ ^ڂ
Customer Deliverables ՕڂǓ́ͽڂʡˍˍڂȻɟ̿ڂɟ̵́͝˱͝ʡȻˍɟڂɿ́̿ͽ͝ڂȻ˪ʡͮͮʡ˱ʄڂɎɟˍʡΞɟ̿ǵȻˍɟ͝ڂǵ͝ˍͮͽ́ڂʡ˱ɟɎձ
Consulting Engagement (if purchased) ՕڂSͽ̿ʡ˱ʄڂΰ́ͽ̿ڂɂ́˱͝ͽˍͮʡ˱ʄ͝ڂɟ͝͝ʡ́˱͝հڂΰ́ͽ̿ڂɂ́˱͝ͽˍͮǵ˱ͮڂʡˍˍ˪ڂɟɟͮڂʡͮʎڂΰ́ͽڂ́ͮڂ
evaluate needs and make recommendations for implementation solutions. This consulting will help your organization
facilitate the tough conversations that happen when you put a microscope to your current processes, solutions, and
website presence. Further, we will also guide you to set realistic timelines and tasks for implementation as well as
assist you in setting goals and sustainment plans for your launch and beyond.
Design Discovery Meeting ՕڂǓ́ͽ̵̿́̿ڂʽɟɂͮ˪ڂǵ˱ǵʄɟ̿ڂǵ˱Ɏڂǵ̿ͮڂɎʡ̿ɟɂͮ́̿ڂʡˍˍ˪ڂɟɟͮڂʡͮʎڂΰ́ͽڂ́ͮڂɎʡ͝ɂͽ͝͝ڂɎɟ͝ʡʄ˱̵̿ڂɟɿɟ̿ɟ˱ɂɟ͝ڂ
and establish design structure from flexible layout options.
Content Process Meeting Օڂġɟɟͮڂʡͮʎڂΰ́ͽ̵̿́̿ڂʽɟɂͮ˪ڂǵ˱ǵʄɟ̿ڂǵ˱ɎڂɟȻڂɂ́˱ͮɟ˱̵ͮ͝ڂɟɂʡǵˍʡͮ͝ڂ́ͮڂɎɟͮǵʡˍڂ̿ͽ́ڂɂ́˱ͮɟ˱ͮڂ
development process.
civicplus.com
11
WS Agenda Item IV-I
Ŵ Ɖ ^ ڂԉ յ ڂS ^ Ɖ Ä ĩ ڂԧ ڂH ľ ĩ Ä ƣ ż ^
Design Concept Development ՕڂǓ́ͽ՟ˍˍڂʎǵΞɟͮڂʎɟڂɂʎǵ˱ɂɟ̿ڂ́ͮڂɟΞʡɟڂǵ̿ڂɟ̵́͝˱͝ʡΞɟհڂɿͽ˱ɂͮʡ́˱ʡ˱ʄڂɎɟ͝ʡʄ˱ڂɂ́˱ɂɟ̵̵ͮͮ́ͮ́̿ڂΰ̵ɟڂ
in an actual production environment. You will have the opportunity to evaluate the presented design concept and
ɂ́ˍˍǵȻ́̿ǵͮɟڂʡͮʎڂΰ́ͽ̵̿́̿ڂʽɟɂͮͮڂɟǵ˪ڂ˱́ڂǵ˱ΰڂɿɟɟɎȻǵɂ˅ڂǵ˱Ɏͮڂʎɟ˱ڂɿʡ˱ǵˍڂǵ̵̵̿́Ξǵˍձڂ
Content Development Օڂľͽ̿ڂH́˱ͮɟ˱ͮڂSɟΞɟˍ̵́˪ɟ˱ͮͮڂɟǵ˪ڂʡˍˍ˪ڂʡʄ̿ǵͮɟͮڂʎɟڂǵʄ̿ɟɟɎ˪ͽ˱ڂ˱̵́ͽڂȻɟ̿́ڂɿ̵ڂǵʄɟ́͝ڂɿڂɂ́˱ͮɟ˱ͮڂ
(including their text, documents, and images) from your current website to your new, CivicEngage website. Content
will be enhanced for usability and accessibility, and we will organize your website pages to make them easy to
navigate.
Agendas & Minutes Migration ՕڂƗʎɟڂH́˱ͮɟ˱ͮڂSɟΞɟˍ̵́˪ɟ˱ͮڂƗɟǵ˪ڂʡˍˍڂɎ́˱ˍ́ǵɎհ́ˍ̵ͽڂǵɎհڂǵ˱Ɏ̿́ڂʄǵ˱ʡφɟڂǵ˱ڂǵʄ̿ɟɟɎڂ˱̵́ͽڂ
number of meetings to the Agenda Center module.
Website Completion ՕڂǓ́ͽڂʡˍˍ̿ڂɟɂɟʡΞɟڂǵڂɂ́˪̵ˍɟͮɟɎ̵́̿ڂɎͽɂͮʡ́˱ڂɟȻ͝ʡͮɟڂɿɟǵͮͽ̿ʡ˱ʄڂΰ́ͽ̿ڂǵ̵̵̿́ΞɟɎڂɎɟ͝ʡʄ˱ڂɂ́˪Ȼʡ˱ɟɎڂ
with the finished content.
Ŵ Ɖ ^ ڂԊ յ ڂľ Ŵ Ɨ Ä ġ Ä Ǫ ^
Website Finalization Օͮ́@ڂʎͮڂʎɟڂHʡΞʡɂ^˱ʄǵʄɟ̵́̿ڂʽɟɂͮͮڂɟǵ˪ڂǵ˱Ɏڂΰ́ͽڂʡˍˍ̵̿ڂɟ̵ǵ̿ɟڂΰ́ͽ̿ڂɟȻ͝ʡͮɟڂɿ́̿ˍڂǵͽ˱ɂʎձڂSͽ̿ʡ˱ʄͮڂʎʡ͝ڂ
ͮʡ˪ɟհڂΰ́ͽڂʡˍˍڂȻɟڂǵȻˍɟ˪ڂ́ͮڂǵ˅ɟڂɿʡ˱ǵˍڂǵɎʽͽͮ͝˪ɟ˱ͮͮ͝ڂ́ͮڂʎɟڂɂ́˱ͮɟ˱ͮڂ˱́ڂΰ́ͽ̵̿́̿ڂɎͽɂͮʡ́˱ڂɟȻ͝ʡͮɟհڂǵ͝ڂɟˍˍڂǵ͝ڂɟ˱͝ͽ̿ɟ́ڂΞɟ̿ǵˍˍڂ
satisfaction with your website.
Ŵ Ɖ ^ ڂԋ յ ^ ڂS ƣ HƗ ^
Training Engagement Օڂľͽ̿ڂʄ́ǵˍڂʡͮʎڂΰ́ͽ̿̿ͮڂǵʡ˱ʡ˱ʄˍ̵ڂǵ˱ڂʡ͝ڂ́ͮڂʄʡΞɟڂΰ́ͽ̿ͮ͝ڂǵɿɿͮڂʎɟ˅͝ڂʡˍˍ͝ڂǵ˱Ɏͮڂ͝ˍ́́ͮڂʎɟΰ˱ڂɟɟɎͽ̻ڂ́ͮڂʡɂ˅ˍΰڂ
ǵ˱Ɏڂɟǵ͝ʡˍΰ˅ڂɟɟ̵ڂΰ́ͽ̿ڂɟȻ͝ʡͮɟڂɂͽ̿̿ɟ˱ͮձڂǓ́ͽ̿̿ͮڂǵʡ˱ɟ̿ڂʡˍˍڂɎɟˍʡΞɟ̿ڂΞʡ̿ͮͽǵˍڂǵ˱ɎՄ́̿˱́ڂՈ͝ʡͮɟ̿ͮڂǵʡ˱ʡ˱ʄ͝ڂɟ͝͝ʡ́˱͝ڂɿ́̿ڂȻ́ͮʎڂ
administrators and users. These sessions will be customized to equip your staff with the knowledge and comfort level
needed to prepare your website for launch and maintain it in the future. The training session will utilize your production
website, so users are familiar with your specific configuration and you get real, hands-on learning opportunities.
Ŵ Ɖ ^ ڂԍ յ ڂĖ ƣ ĩ H
Website Launch Confirmation Meeting ՕڂǓ́ͽ̿ڂHʡΞʡɂ^˱ʄǵʄɟ̵́̿ڂʽɟɂͮͮڂɟǵ˪ڂɂ́˱ɿʡ̿˪͝ڂǵˍˍͮڂʎɟڂɎɟͮǵʡˍͮ͝ڂʎǵͮڂǵ̿ɟ˱ڂɟɂɟ͝͝ǵ̿ΰڂ́ͮڂ
take your website live and explain what you can expect on launch day.
Website Launch Օڂɿͮɟ̿ڂɿʡ˱ǵˍڂɂ́˱ɿʡ̿˪ǵͮʡ́˱հڂΰ́ͽ̿ڂɟȻ͝ʡͮɟڂʡˍˍڂȻɟ˪ڂǵɎɟˍڂʡΞɟڂǵ˱ɎڂǵΞǵʡˍǵȻˍɟͮڂ́ͮڂʎɟͽ̵ڂȻˍʡɂձ
civicplus.com
12
WS Agenda Item IV-I
Recurring Redesign (if purchased)
At CivicPlus, we understand trends change daily and we continually analyze different ways to design our websites—
making it easier and more user friendly for your residents to navigate. One of our best practices to help keep up with
ͮʎɟ͝ɟ˱ڂɟ̿ͮڂɟ˱Ɏ͝ڂʡ͝ڂȻΰڂǵɎɎʡ˱ʄڂǵ̿ڂɟɎɟ͝ʡʄ˱ڂ́ͮڂΰ́ͽ̵̿́̿ڂʽɟɂͮձ̿ڂڂɟɂͽ̿̿ʡ˱ʄ̿ڂɟɎɟ͝ʡʄ˱ڂɂǵ˱ڂȻɟ́ڂɂɂͽ̿ڂɟΞɟ̿ΰͮڂʎ̿ɟɟհڂɿ́ͽ̿հڂ̿́ڂ
ɿʡΞɟڂΰɟǵ̿͝ڂՈڂɎɟ̵ɟ˱Ɏʡ˱ʄͮڂ˱́ڂʎɟͮڂʡ˪ɟɿ̿ǵ˪ɟ̿ͽ̵ڂɂʎǵ͝ɟɎձڂƣ˱ˍʡ˅ɟͮ́ڂʎɟ̿ڂΞɟ˱Ɏ́̿͝հ̿ڂ̿ͽ́ڂɟɎɟ͝ʡʄ˱͝ڂǵ̿ɟ˱՟ͮڂʽͽͮ͝ڂɂʎǵ˱ʄɟ͝ڂʡ˱ͮڂʎɟڂ
colors or some of the buttons as your staff can do that independently. With a CivicPlus recurring redesign, you can
receive a completely brand-new website design and layout after a set number years (as purchased) of continuous
service during our partnership. During the redesign, you’ll also receive a quality control review to ensure content is
as expected with the new design application (although no changes will be made to the content itself). With this new
design, you’ll stay up to date with current trends and best practices, providing a welcoming yet familiar virtual hub to
engage your community.
Your Role During Implementation
To help create the strongest possible website, we will need you to:
x
Gather photos and logos that will be used in the overall branding and design of your new website
x
Provide website statistics to be utilized in reorganizing your website content, navigation, and design (if
available)
x
Complete the Design Form to communicate design
preferences
x
Ŵ̿́ΞʡɎɟͮڂɟɂʎ˱ʡɂǵˍڂʡ˱ɿ́̿˪ǵͮʡ́˱ڂʡ˱ͮڂʎɟڂSĩƉڂɿ́̿˪ڂɿ́̿
the set-up of your website domain name(s)
x
Perform reviews and provide official approvals
ͮʎ̿́ͽʄʎ́ͽͮͮڂʎɟ̵́̿ڂʽɟɂͮ
x
ƣ̵Ɏǵͮɟͮڂʎɟڂɂ́˱ͮɟ˱ͮڂ˱́ڂΰ́ͽ̿ڂɂͽ̿̿ɟ˱ͮڂɟȻ͝ʡͮɟڂǵ˱Ɏ
delete any pages you no longer need
x
Track website updates to be completed during
your training session
x
Ensure you have the most up-to-date web
browsers installed on your organization’s
computers
x
Compile a list of your website users and desired
permission levels
x
Reserve training location and necessary resources
(computers, conference phone, etc.)
civicplus.com
13
WS Agenda Item IV-I
Continuing Services
Technical Support & Services
With technology, unlimited support is crucial. Our live
ͮɟɂʎ˱ʡɂǵˍڂ̵̵ͮ̿́ͽ͝ڂɟ˱ʄʡ˱ɟɟ̿͝ڂȻǵ͝ɟɎڂʡ˱ڂĩ́̿ͮʎ˪ڂɟ̿ʡɂǵڂǵ̿ɟڂ
Support at a Glance
ready to answer your staff members’ questions and ensure
their confidence. CivicPlus’ support team is available 7
x
Ԏڂǵձ˪ձڂՕڂԎ̵ڂձ˪ձڂԻHƉƗԼڂġ́˱ɎǵΰڂՊ̿ڂʡɎǵΰ
ǵձ˪ձڂՕڂԎ̵ڂձ˪ձڂHƉƗڂ́ͮڂǵ͝͝ʡͮ͝ڂʡͮʎڂǵ˱ΰͽ̻ڂɟͮ͝ʡ́˱͝ڂ̿́ڂɂ́˱ɂɟ̿˱͝
(excluding holidays)
regarding technical functionality and usage of your
CivicEngage website.
CivicPlus Technical Support will provide a toll-free number,
Technical support engineers available
x
Accessible via phone, email, and chat
x
ԊՈʎ́ͽ̿̿ڂɟ̵́͝˱͝ɟڂɎͽ̿ʡ˱ʄ˪̿́˱ڂǵˍڂʎ́ͽ̿͝
x
ԇԊՄԎڂɟ˪ɟ̿ʄɟ˱ɂΰͮڂɟɂʎ˱ʡɂǵˍڂ̵̵ͮ̿́ͽ͝ڂɿ́̿
named points of contact
online chat support, as well as an online email support
system for users to submit technical issues or questions.
x
Dedicated customer success manager
If the customer support specialist is unable to assist with
x
Online self-service help with the CivicPlus
Help Center (civicplus.help)
the question or issue, the three-tier escalation process will
begin to report issues to our product engineering team for
resolution.
2021 Support Metrics
^˪ɟ̿ʄɟ˱ɂΰͮڂɟɂʎ˱ʡɂǵˍڂ̵̵ͮ̿́ͽ͝ڂʡ͝ڂǵΞǵʡˍǵȻˍɟڂԇԊՄԎڂɿ́̿ڂ
designated, named points-of-contact, with members of
x
Ɨ́ͮǵˍڂƗʡɂ˅ɟͮ͝ڂՊڂԆԅԉհԎԋԐ
CivicPlus’ support teams available for urgent requests.
x
Ξɟ̿ǵʄɟڂHʎǵͮڂżɟ̵́͝˱͝ɟڂՊڂԉյԊԏڂġʡ˱ͽͮɟ͝
x
Ξɟ̿ǵʄɟڂŴʎ́˱ɟڂżɟ̵́͝˱͝ɟڂՊڂԎյԋԎڂġʡ˱ͽͮɟ͝
x
Hͽͮ́͝˪ɟ̿ڂƉǵͮʡ͝ɿǵɂͮʡ́˱ڂƉɂ́̿ɟڂՊڂԐԋձԎِ
x
Ɖ́ˍΞɟɎڂʡ˱ڂľ˱ɟڂƗ́ͽɂʎڂՊڂԎԆձԇِ
dž ż S Քdž Ä ĩ ĩ Ä ĩ
CivicPlus has been honored with
́˱ɟˍ́ڂɎڂƉͮɟΞʡɟ֣ڂǵ̿Ɏհͮڂ́ڂƉʡˍΞɟ̿ڂ
ƉͮɟΞʡɟ֣ڂǵ̿Ɏ͝հڂǵ˱Ɏڂɿ́ͽ̿˱́̿@ڂφɟڂ
ƉͮɟΞʡɟ֣ڂǵ̿Ɏ͝ڂʡ˱ͮڂʎɟڂɂǵͮɟʄ́̿ʡɟ́͝ڂɿͮ˱́̿ڂՈĖʡ˱ɟڂHͽͮ́͝˪ɟ̿ڂƉɟ̿ΞʡɂɟڂƗɟǵ˪́ڂɿͮڂʎɟڂǓɟǵ̿ڂՊڂƗɟɂʎ˱́ˍ́ʄΰڂ
Ä˱Ɏͽͮ̿͝ʡɟ͝հڂHͽͮ́͝˪ɟ̿ڂƉɟ̿ΞʡɂɟڂƗ̿ǵʡ˱ʡ˱ʄڂ̿́ڂH́ǵɂʎʡ˱ʄڂŴ̿́ʄ̿ǵ˪́ڂɿͮڂʎɟڂǓɟǵ̿ڂՊڂƗɟɂʎ˱́ˍ́ʄΰڂÄ˱Ɏͽͮ̿͝ʡɟ͝հڂHͽͮ́͝˪ɟ̿ڂƉɟ̿Ξʡɂɟڂ
Sɟ̵ǵ̿ͮ˪ɟ˱ͮ́ڂɿͮڂʎɟڂǓɟǵ̿ڂՊڂH́˪̵ͽͮɟ̿ڂƉ́ɿͮǵ̿ɟڂՊڂƣ̵ڂ́ͮڂԆԅԅԅ́ˍ̵˪^ڂΰɟɟ͝հڂǵ˱Ɏڂġ́ͮ͝ڂǃǵˍͽǵȻˍɟڂżɟ̵́͝˱͝ɟڂȻΰڂǵڂHͽͮ́͝˪ɟ̿ڂ
Ɖɟ̿ΞʡɂɟڂƗɟǵ˪ڂԲHľǃÄSՔԆԐԼձڂƗʎɟڂƉͮɟΞʡɟڂǵ̿Ɏ͝ڂǵ̿ɟͮڂʎɟڂ́̿ˍɎ՟͝ڂ̵́ͮڂʎ́˱́̿͝ڂɿ́̿ڂɂͽͮ́͝˪ɟ̿͝ڂɟ̿Ξʡɂɟհڂɂ́˱ͮǵɂͮڂɂɟ˱ͮɟ̿հڂ
business development, and sales professionals.
CIVICPLUS HELP CENTER
HʡΞʡɂŴˍͽ͝ڂɂͽͮ́͝˪ɟ̿͝ڂʎǵΞɟڂԇԊՄԎڂǵɂɂɟ͝͝ˍ˱́ڂ̿ͽ́ڂ́ͮڂʡ˱ɟ ڂɟˍ̵ڂHɟ˱ͮɟ̿ڂʎɟ̿ɟ͝ͽڂɟ̿͝ڂɂǵ˱̿ڂɟΞʡɟڂǵ̿ͮʡɂˍɟ͝հ͝ͽڂɟ̿ڂʄͽʡɎɟ͝հڂŻ͝հڂ
and can get tips on best practices. Our Help Center is continually monitored and updated by our dedicated Knowledge
Management Team to ensure we are providing the information and resources you need to optimize your solution. In
addition, the Help Center provides our release notes to keep your staff informed of upcoming enhancements and
maintenance.
civicplus.com
ԆԊ
WS Agenda Item IV-I
E N GAG E XC H A N G E
Ɨʎɟ^ڂĩ^ǍH ĩ^ڂʡ͝ڂǵ˱ˍ˱́ڂʡ˱ɟڂɂ́˪˪ͽ˱ʡͮΰڂǵ˱Ɏͮڂʎɟڂɂɟ˱ͮ̿ǵˍڂʎͽȻ́ڂɿڂ
ideas, guidance, tips, advice, and more for our CivicEngage customers. It
reflects our commitment to:
Connection ՕڂHͽͮ́͝˪ɟ̿͝ڂɂǵ˱ڂɂ́˱˱ɟɂͮڂʡͮʎͮڂʎɟʡ̵̿ڂɟɟ̿͝ڂ́ͮڂǵ͝˅ͽ̻ڂɟͮ͝ʡ́˱͝հڂ
Ɏʡ͝ɂ́Ξɟ̿ͮͽˍ́͝ڂʡ́˱͝հ͝ڂʎǵ̿ɟڂʡɎɟǵ͝հڂǵ˱Ɏڂʽ́ʡ˱ڂɿ́ɂͽ͝ڂʄ̿́ͽ̵͝ڂǵ˱ɎڂȻɟͮǵڂ
opportunities.
Direction ՕڂHͽͮ́͝˪ɟ̿͝ڂʡˍˍڂʎǵΞɟͮڂʎɟ˱ͽ̵̵ͮ̿́́ڂʡͮΰ̵́̿ڂ́ͮڂΞʡɎɟͮڂǵ̿ʄɟͮɟɎڂʡ˱̵ͽͮڂ
on the future direction of the CivicEngage roadmap and will be able to
submit ideas for improvements and enhancements.
C O N T I N U I N G PA R T N E R S H I P
We won’t disappear after your website is launched. You’ll be assigned
a dedicated customer success manager. They will partner with you by
providing information on best practices and how to utilize the tools of
your new system to most effectively engage your residents.
MAINTENANCE
CivicPlus is proactive in identifying any potential system issues. Through regularly scheduled reviews of site logs, error
messages, servers, router activity, and the internet in general, our personnel often identify and correct issues before
they ever affect our customers’ web solutions. Our standard maintenance includes:
x
Full backups performed daily
x
Regularly scheduled upgrades including fixes and other enhancements
x
Testing
x
Development
x
Operating system patches
civicplus.com
Ԇԋ
WS Agenda Item IV-I
Hosting & Security
CivicPlus protects your investment and takes hosting and security of our customers’ websites seriously. Redundant
power sources and internet access ensure consistent and stable connections. You’ll find that our extensive, industryleading process and procedures for protecting and hosting your website are unparalleled. We offer secure data
center facilities, constant and vigilant monitoring, and updating of your system, including 99.9% guaranteed up-time
(excluding maintenance).
If you experience a DDoS attack or threat, CivicPlus has mitigation and DDoS Advanced Security options available to
you at the time of an event. Whatever your needs are we have an option that will be a fit for your community.
Data Center
@ǵ˱ɎʡɎͮʎ
x
Highly reliable data center & secure facility
x
Managed network infrastructure
x
On-site power backup & generators
x
ġͽˍͮʡ̵ˍɟͮڂɟˍɟɂ́˪Մ˱ɟͮ́̿˅̵́̿ڂΞʡɎɟ̿͝
x
Fully redundant network
x
Ɖΰͮ͝ɟ˪˱́˪ڂʡͮ́̿ʡ˱ʄڂ։ڂԇԊՄԎՄԉԍԋ
x
Multiple network providers in place
x
@ͽ̿ͮ͝ڂȻǵ˱ɎʡɎͮʎڂ։ڂԇԇڂȻՄ͝
x
ƣ˱ˍʡ˪ʡͮɟɎڂȻǵ˱ɎʡɎͮʎ͝ͽڂǵʄɟڂɿ́̿˪̿́˱ڂǵˍڂȻͽ͝ʡ˱ɟ̵́͝͝ڂɟ̿ǵͮʡ́˱͝ڂԲɎ́ɟ͝ڂͮ́˱ڂǵ̵̵ˍΰڂʡ˱ͮڂʎɟ
event of a cyber attack)
Hosting
x
Engage software updates
x
Server management & monitoring
x
Multi-tiered software architecture
x
Server software updates & security patches
x
Database server updates & security patches
x
Antivirus management & updates
x
Server-class hardware from nationally recognized provider
x
Redundant firewall solutions
x
Disaster Recovery
DDoS Mitigation
DDoS Advanced
Security Coverage
ʡʄʎ̵ڂɟ̿ɿ́̿˪ǵ˱ɂɟڂƉĩڂʡͮʎڂĩ֕ԇ̿ڂɟˍʡǵȻʡˍʡͮΰ
x
^˪ɟ̿ʄɟ˱ɂΰڂǵɿͮɟ̿Ոʎ́ͽ̵̵̿ͮ̿́͝ͽ͝ڂհˍڂʡΞɟڂǵʄɟ˱ͮڂԲԇԊՄԎԼ
x
On-line status monitor by Data Center
x
ԏՈʎ́ͽ̿ڂʄͽǵ̿ǵ˱ͮɟɟɎ̿ڂɟɂ́Ξɟ̿ΰڂƗÄġ^́ڂȻʽɟɂͮʡΞɟڂԲżƗľԼ
x
ԇԊՈʎ́ͽ̿ڂʄͽǵ̿ǵ˱ͮɟɟɎ̿ڂɟɂ́Ξɟ̿ΰڂŴľÄĩƗ́ڂȻʽɟɂͮʡΞɟڂԲżŴľԼ
x
Pre-emptive monitoring for disaster situations
x
Multiple, geographically diverse data centers
x
Defined DDoS Attack Process
x
Identify attack source and type
x
Monitor attack for threshold* engagement
x
ĩ́ͮڂÄ˱ɂˍͽɎɟɎڂՈڂǵɎɎʡͮʡ́˱ǵˍڂɂ́Ξɟ̿ǵʄɟڂǵΞǵʡˍǵȻˍɟڂǵͮͮڂʡ˪ɟ́ڂɿڂɟΞɟ˱ͮڂԲɿɟɟ͝ڂʡˍˍڂǵ̵̵ˍΰԳ
x
Additional fees will apply
֡Ɨʎ̿ɟ͝ʎ́ˍɎ͝մڂƗ̿ǵɿɿʡɂڂɟΫɂɟɟɎ͝ڂԇԋڂġȻՄͮ͝͝ͽ͝ڂǵʡ˱ɟɎڂɿ́̿ڂԇ֕ڂʎ́ͽ̿͝ձڂƗ̿ǵɿɿʡɂ́ڂΞɟ̿ڂԆڂȻՄ͝ڂǵͮڂǵ˱ΰ̵́ڂʡ˱ͮڂɎͽ̿ʡ˱ʄڂǵͮͮǵɂ˅
civicplus.com
16
WS Agenda Item IV-I
Optional Enhancements
A U D I O E Y E M A N AG E D
AudioEye offers a range of products and services from self-service to turnkey managed solutions. At the core of
ͽɎʡ́^ΰɟհڂʡͮ͝ڂʎɟڂSʡʄʡͮǵˍڂɂɂɟ͝͝ʡȻʡˍʡͮΰڂŴˍǵͮɿ́̿˪ڂԲSŴԼհͮڂʎʡ̵́͝ڂɟ̿ɿͽˍڂˍ́́ͮڂɟ˪̵́ɟ̿͝ڂǵͽɎʡͮ́̿͝հڂɎɟ͝ʡʄ˱ɟ̿͝հڂǵ˱ɎڂɎɟΞɟˍ̵́ɟ̿͝ڂ
to understand issues of accessibility and improve website infrastructure thorough the use of an innovative and easyto-use interface. The AudioEye Toolbar offers web personalization tools. Conforming to Web Content Accessibility
ͽʡɎɟˍʡ˱ɟ͝ڂԲdžHԼڂԇձԆڂʎǵ͝˱ڂɟΞɟ̿ڂȻɟɟ˱ڂɟǵ͝ʡɟ̿ձڂ
C I V I C P L U S C H AT B OT P OW E R E D B Y F R AS E
CivicPlus Chatbot is designed to convincingly simulate the way a human would behave during a customer service
ʡ˱ͮɟ̿ǵɂͮʡ́˱ձڂľͽ̿ڂǵɎΞǵ˱ɂɟɎͮڂɟɂʎ˱́ˍ́ʄΰڂɂ́˪Ȼʡ˱ɟͮ͝ڂʎɟ̵́ڂɟ̿́ڂɿ͝ڂʡͮɟ͝ڂɟǵ̿ɂʎڂǵ˱Ɏڂǵ̿ͮʡɿʡɂʡǵˍڂʡ˱ͮɟˍˍʡʄɟ˱ɂɟڂԲÄԼڂ́ͮڂɎɟˍʡΞɟ̿ڂɟΫɂɟ̵ͮʡ́˱ǵˍڂ
customer experiences to citizens using your website. Our Chatbot crawls your website and other linked databases to
create a continually, automatically updated, AI-powered knowledgebase that you don’t have to maintain separately.
CIVICSEND
CivicSend is a visually rich communication module for government, used to efficiently distribute general (nonemergency) communication to citizens. CivicSend is more than a simple email newsletter tool—it provides CivicPlus
customers with a single point of access, via integration with CivicEngage, to multiple communication channels,
ʡ˱ɂˍͽɎʡ˱ʄڂɟ˪ǵʡˍհڂƉġƉՄͮɟΫͮհڂǵɂɟȻ́́˅հڂǵ˱ɎڂƗʡͮͮɟ̿ձڂHʡΞʡɂƉɟ˱Ɏڂɂɟ˱ͮ̿ǵˍʡφɟ͝ڂɂ́˪˪ͽ˱ʡɂǵͮʡ́˱հ͝ڂǵΞɟ͝ڂǵɎ˪ʡ˱ʡͮ̿͝ǵͮʡΞɟ͝ͽڂɟ̿͝ڂ
time, and improves overall productivity.
D E PA R T M E N T H E A D E R PAC K AG E S
A department or division within your organization may need a personalized digital presence. A Department Header
Package is a cost-effective way for these groups to differentiate themselves informatively and graphically from the
look of the main website while still benefiting from the functionality, service, and support of your CivicEngage system.
ƣ˱ʡ̻ͽɟڂHͽͮ́͝˪ʡφǵͮʡ́˱͝ڂΞǵʡˍǵȻˍɟڂԲΞǵ̿ʡɟ͝ڂɎɟ̵ɟ˱Ɏʡ˱ʄ̵ڂ˱́ڂǵɂ˅ǵʄɟڂɂʎ́͝ɟ˱Գմ
x
Sɟ̵ǵ̿ͮ˪ɟ˱ͮՈ̵͝ɟɂʡɿʡɂڂƣżĖ
x
Hͽͮ́͝˪ڂȻǵɂ˅ʄ̿́ͽ˱Ɏڂʡ˪ǵʄɟڂǵ˱ɎՄ́̿ˍ͝ڂʡɎɟ͝ʎ́ڂʡ˪ǵʄɟ͝
x
Ɖɟ̵ǵ̿ǵͮɟڂƉƉĖڂHɟ̿ͮʡɿʡɂǵͮɟڂՄڂSĩƉڂԧͮ́͝ ڂʡ˱ʄ
x
ƣ˱ʡ̻ͽɟڂȻͽͮͮ́˱͝ڂǵ˱Ɏˍڂʡ˱˅͝
x
Sɟ̵ǵ̿ͮ˪ɟ˱ͮڂĖ́ʄ́
x
Department-specific search
x
Homepage to fit your department style
x
Department specific access to control your page
x
ƣͮʡˍʡφɟڂɿɟǵͮͽ̿ɟ͝ڂ˱́ڂΰ́ͽ̵̿ڂǵʄɟڂɿ́̿ڂΰ́ͽ̵̿͝ڂɟɂʡɿʡɂ
department needs
x
content
x
Customized colors
ƣ˱ʡ̻ͽɟ˱ڂǵΞʡʄǵͮʡ́˱ڂǵ˱Ɏ˪ڂɟ˱ͽ͝
INTERIOR BANNERS
A cost-effective way to bring a different look to specific pages or departments is by placing a unique banner image on
those pages. Each banner can rotate through as a slide show. The option for a video banner is also available.
civicplus.com
17
WS Agenda Item IV-I
Ä S ^ ĩ Ɨ Ä Ɨ Ǔ ڂŴ ż ľǃ Ä S ^ ż ڂԻ Ä S Ŵ Լ ڂÄ ĩ Ɨ ^ ż Ɨ Ä ľ ĩڂ
CivicPlus offers IdP integration capabilities, which means you’ll benefit from easier integration between your CivicEngage
ɟȻ͝ʡͮɟڂΰ́ͽ̿ڂɿǵΞ́̿ʡͮɟͮڂʎʡ̿ɎՈ̵ǵ̿ͮΰͮͽˍ́͝ڂʡ́˱͝ձڂŴ̿́ΞʡɎɟ͝ڂʡ˱ʄˍɟ͝ڂʡʄ˱Ո́˱ڂԲƉƉľԼڂɿͽ˱ɂͮʡ́˱ǵˍʡͮΰ̿ͮ͝ڂ́ͮڂɟǵ˪ˍʡ˱ɟ˪ڂǵ˱ǵʄʡ˱ʄڂǵ˱Ɏڂ
supporting user credentials and identify management solutions. CivicPlus IdP partners include Microsoft’s Azure Active
Sʡ̿ɟɂͮ́̿ΰڂԲSԼհڂġʡɂ̿́́͝ɿͮ՟͝ڂɂͮʡΞɟڂSʡ̿ɟɂͮ́̿ΰڂɟɎɟ̿ǵͮʡ́˱ڂƉɟ̿Ξʡɂɟ͝ڂԲSڂƉԼڂΞɟ̿͝ʡ́˱͝ڂԉձԅհڂԊձԅհڂǵ˱Ɏڂԋձԅհڂǵ˱Ɏڂľ˅ͮǵձڂ
P L AT I N U M S E C U R I T Y
CivicPlus’ Platinum Hosting and Security package comes with enterprise-level Cloudflare software and:
x
ͽˍˍΰڂɂͽͮ́͝˪ʡφɟɎڂdžɟȻˍ̵̵ڂʡɂǵͮʡ́˱ڂʡ̿ɟǵˍˍڂԲdžԼհڂɂͽͮ́͝˪ʡφɟɎڂɿ́̿ڂ̿ͽ́ڂǵ̵̵ˍʡɂǵͮʡ́˱
x
OWASP ModSecurity Core Rule Set protects you against the Top 10 vulnerabilities identified by the Open Web
̵̵ˍʡɂǵͮʡ́˱ڂƉɟɂͽ̿ʡͮΰڂŴ̿́ʽɟɂͮڂԲľdžƉŴԼհͽ͝ڂɂʎڂǵ͝ڂƉŻĖڂʡ˱ʽɟɂͮʡ́˱ڂԲƉŻĖʡԳڂǵ˱Ɏڂɂ̿́͝͝Ո͝ʡͮɟ͝ڂɂ̿ʡ̵ͮʡ˱ʄڂԲǍƉƉԼڂǵͮͮǵɂ˅͝
x
ƣ͝ɟ̿ڂǵʄɟ˱ͮڂȻˍ́ɂ˅ʡ˱ʄ
x
@ˍ́ɂ˅ڂ̿́ڂɂʎǵˍˍɟ˱ʄɟڂΞʡ͝ʡͮ́̿͝ڂȻΰڂÄŴڂǵɎɎ̿ɟ͝͝հڂǵͽͮ́˱́˪́ͽ͝͝ڂΰͮ͝ɟ˪˪ͽ˱ڂȻɟ̿ڂԲƉĩԼڂ̿́ڂɂ́ͽ˱ͮ̿ΰڂɂ́Ɏɟ
x
żɟ̵ͽͮǵͮʡ́˱ՈȻǵ͝ɟɎͮڂʎ̿ɟǵ̵ͮͮ́̿ڂɟɂͮʡ́˱ڂǵ˱Ɏڂɂ́ˍˍɟɂͮʡΞɟڂʡ˱ͮɟˍˍʡʄɟ˱ɂɟڂԲHÄԼڂ́ͮڂʡɎɟ˱ͮʡɿΰ˱ڂɟͮڂʎ̿ɟǵͮ͝
C O N T E N T C O N S U LT I N G
Great content transforms your website into a useful tool to effectively communicate with your community. During
your Content Consulting engagement, one of our expert web consultants will help you perfect your website content
to meet current usability and accessibility standards. We can do the heavy lifting—protecting your valuable time and
reducing the effort needed from your team to prepare your website for launch.
A L I G N C O N S U LT I N G
ľͽ̿ڂɂ́˱͝ͽˍͮǵ˱ͮͮ͝͝ڂǵ̿ͮڂʡͮʎͮڂʎɟ̵ڂʎʡˍ̵́́͝ʎΰͮڂʎǵ̵ͮ́̿ڂ́˱ڂʽɟɂͮڂɂǵ˱ڂȻɟͽ͝ڂɂɂɟ͝͝ɿͽˍˍ˱ͽڂɟ͝͝ڂǵˍˍͮ͝ڂǵ˅ɟʎ́ˍɎɟ̿͝ڂʎǵΞɟڂǵڂɂ́˪˪́˱ڂ
definition of success. In this consult, stakeholders discuss and establish goals for implementing an enterprise software
solution. They leave with an understanding of the scope and resources required for implementation and alignment on
ͮʎɟ̿ͮ͝ڂǵͮɟʄʡɂڂʄ́ǵˍ́͝ڂɿͮڂʎɟ̵́̿ڂʽɟɂͮձ
Disclaimer
Proposal as Non-Binding Document
ͽ͝ڂɂɂɟ͝͝ɿͽˍ̵́̿ڂʽɟɂͮڂȻɟʄʡ˱͝ڂʡͮʎڂǵڂɂ́˱ͮ̿ǵɂͮͮڂʎǵͮ˪ڂɟɟͮͮ͝ڂʎɟ˱ڂɟɟɎ́͝ڂɿڂȻ́ͮʎ̵ڂǵ̿ͮʡɟ͝ձڂƗʎʡ̵̵́́̿͝͝ڂǵˍڂʡ͝ڂʡ˱ͮɟ˱ɎɟɎڂǵ͝ڂǵ˱́˱ڂՈ
binding document, and the contents hereof may be superseded by an agreement for services. Its purpose is to provide
ʡ˱ɿ́̿˪ǵͮʡ́˱ڂ˱́ڂǵ̵̵́́̿͝ڂɟɎ̵́̿ڂʽɟɂͮڂɟڂȻɟˍʡɟΞɟڂʡˍˍ˪ڂɟɟͮڂΰ́ͽ̿˱ڂɟɟɎ͝ڂȻǵ͝ɟɎͮڂ˱́ڂʎɟڂʡ˱ɿ́̿˪ǵͮʡ́˱ڂǵΞǵʡˍǵȻˍɟձڂÄɿڂǵǵ̿ɎɟɎڂ
ͮʎɟ̵́̿ڂʽɟɂͮհڂHʡΞʡɂŴˍͽ̿͝ڂɟ͝ɟ̿Ξɟͮ͝ڂʎɟ̿ڂʡʄʎͮ˱ڂ́ͮڂɟʄ́ͮʡǵͮɟͮڂʎɟڂɂ́˱ͮ̿ǵɂͮͽǵˍͮڂɟ̿˪͝հ́ڂȻˍʡʄǵͮʡ́˱͝հڂɂ́Ξɟ˱ǵ˱ͮ͝հڂǵ˱Ɏڂʡ˱͝ͽ̿ǵ˱ɂɟڂ
requirements before a final agreement is reached. We look forward to developing a mutually beneficial contract with you.
civicplus.com
18
WS Agenda Item IV-I
408 Saint Peter Street, Suite 600
Saint Paul, MN 55102
United States
THIS IS NOT AN INVOICE
Order Form
Prepared for
Holly Springs, GA
Granicus Proposal for Holly Springs, GA
ORDER DETAILS
Prepared By:
Phone:
Email:
Order #:
Prepared On:
Expires On:
Earl McDowell
[email protected]
Q-221626
07/29/2022
09/27/2022
ORDER TERMS
Currency:
USD
Payment Terms:
Net 30 (Payments for subscriptions are due at the beginning of the period of
performance.)
Period of Performance:
The term of the Agreement will commence on the date this document is
signed and will continue for 60 months.
The subscription includes the following domain(s) and subdomain(s):
https://www.hollyspringsga.us/
Order #: Q-221626
Prepared: 07/29/2022
Page 1 of 6
WS Agenda Item IV-I
Order Form
Holly Springs, GA
PRICING SUMMARY
The pricing and terms within this Proposal are specific to the products and volumes contained within this
Proposal.
One-Time Fees
Solution
govAccess – Website Design and
Implementation – Innovator
Billing
Frequency
Quantity/Unit
Milestones 40/20/20/20
1 Each
$15,300.00
SUBTOTAL:
$15,300.00
One-Time Fee
New Subscription Fees
Solution
govAccess - Maintenance, Hosting, &
Licensing Fee - Core
Billing
Frequency
Quantity/Unit
Annual
1 Each
$0.00
SUBTOTAL:
$0.00
Annual Fee
(Subject to Discount)
Order #: Q-221626
Prepared: 07/29/2022
Page 2 of 6
WS Agenda Item IV-I
Order Form
Holly Springs, GA
FUTURE YEAR PRICING
Solution(s)
Period of Performance
Year 2
Year 3
Year 4
Year 5
govAccess - Maintenance,
Hosting, & Licensing Fee - Core
$4,815.00
$5,152.05
$5,512.69
$5,898.58
SUBTOTAL:
$4,815.00
$5,152.05
$5,512.69
$5,898.58
Order #: Q-221626
Prepared: 07/29/2022
Page 3 of 6
WS Agenda Item IV-I
Order Form
Holly Springs, GA
PRODUCT DESCRIPTIONS
Solution
Description
govAccess – Website Design
and Implementation –
Innovator
govAccess Website Design and Implementation - Innovator provides a
citizen focused website and includes:
• UX consultation, which may include one (1) or more of the following:
• One (1) site analytics report
• One (1) heatmap analysis
• One (1) internal stakeholder survey
• Modular homepage wireframe based on predefined building blocks
• Fully responsive design
• Custom mobile homepage or standard mobile responsive homepage
• Video background or standard rotating image carousel (switchable at
any time)
• One (1) customer experience feature - Choose from Granicus' library
that includes service finder or data visualization banner
• Programming/CMS implementation
• Migrate up to 200 webpages
• Up to five (5) forms converted into the new CMS
• One (1) day of web-based training
govAccess - Maintenance,
Hosting, & Licensing Fee - Core
The govAccess Maintenance, Hosting, and Licensing plan is designed to
equip the client with the technology, expertise and training to keep the
client's website relevant and effective over time.
Services include the following:
• Ongoing software updates
• Unlimited technical support (6:00 AM - 6:00 PM PT, Monday - Friday)
• Access to training webinars and on-demand video library
• Access to best practice webinars and resources
• Annual health check with research-based recommendations for
website optimization
• DDoS mitigation
• Disaster recovery with 90-minute failover (RTO) and 15-minute data
replication (RPO)
Order #: Q-221626
Prepared: 07/29/2022
Page 4 of 6
WS Agenda Item IV-I
Order Form
Holly Springs, GA
TERMS & CONDITIONS
•
Link to Terms: https://granicus.com/legal/licensing
•
This quote is exclusive of applicable state, local, and federal taxes, which, if any, will be included in the invoice. It
is the responsibility of Holly Springs, GA to provide applicable exemption certificate(s).
•
If submitting a Purchase Order, please include the following language: The pricing, terms and conditions of quote
Q-221626 dated 07-29-2022 are incorporated into this Purchase Order by reference and shall take precedence
over any terms and conditions included in this Purchase Order.
•
Any lapse in payment may result in suspension of service and will require the payment of a setup fee to reinstate
the subscription.
•
Notwithstanding anything to the contrary, Granicus reserves the right to adjust pricing at any renewal in which
the volume has changed from the prior term without regard to the prior term's per-unit pricing.
•
The initial subscription term includes all the subscription years noted in quote Q-221626 dated 07-29-2022 and
must be awarded to receive the first year free promotion. The Agreement and subscription term begins upon
date of document signature or award.
•
Client will be eligible to request a basic redesign credit for one (1) govAccess main website after completing
year four (4) of this uninterrupted five (5) year Agreement. Client must request the basic redesign credit prior to
the end of the initial term. The redesign will be available after payment of the annual invoice for year four (4) of
the Agreement. The basic redesign credit will only be available if there are no outstanding govAccess invoices at
the time the request is made. Any termination of the Agreement prior to the end of the initial term renders the
basic redesign credit offer null and void. Granicus will not develop a sitemap or new content as an included part
of any free redesign work, but will assist the Client in transferring existing content into the new design. The basic
redesign credit will be equivalent to either: A template selected from the then-current Granicus best practices
library, or; A dollar credit not to exceed $8,000.00 applied towards a custom redesign of one (1) existing main
website
•
The first year's Annual Fee(s) listed as "Subject to Discount" is listed at no cost to the Client to allow time for design
and implementation. In order to receive the first year pricing, Client's award must include all of the One-Time
Fees, Annual Fees for New Subscriptions, and Remaining Period(s) outlined in this quote. The Agreement, Order
Term, and Annual Fees begin upon the date of document signature or award. Subsequent Annual Fees for
Remaining Period(s) will be due on each annual anniversary of the Agreement. Upon the Agreement's first
anniversary, Client will be responsible for paying the Annual Fees listed for Year 2.
•
Billing Frequency Notes (Milestones - 40/20/20/20): An initial payment equal to 40% of the total; A payment equal
to 20% of the total upon Granicus' delivery of the draft homepage design concepts to the client; A payment
equal to 20% of the total upon implementation of the main website into the VCMS on a Granicus-hosted
development server; and A payment equal to 20% of the total upon completion; provided, however that the
client has completed training. If the client has not completed training, then Granicus shall invoice the client at
the earlier of: completion of training or 21 days after completion.
Order #: Q-221626
Prepared: 07/29/2022
Page 5 of 6
WS Agenda Item IV-I
Order Form
Holly Springs, GA
BILLING INFORMATION
Billing Contact:
Billing Address:
Billing Email:
Purchase Order
Required?
PO Number:
If PO required
Billing Phone:
[
[
] - No
] - Yes
If submitting a Purchase Order, please include the following language:
The pricing, terms, and conditions of quote Q-221626 dated 07/29/2022 are incorporated into this Purchase
Order by reference and shall take precedence over any terms and conditions included in this Purchase Order.
AGREEMENT AND ACCEPTANCE
By signing this document, the undersigned certifies they have authority to enter the agreement. The
undersigned also understands the services and terms.
Holly Springs, GA
Signature:
\s1\
Name:
\n1\
Title:
\t1\
Date:
\d1\
Order #: Q-221626
Prepared: 07/29/2022
Page 6 of 6
WS Agenda Item IV-I
From:
To:
Subject:
Date:
[email protected]
Erin Honea
RE: Holly Springs, GA
Monday, July 24, 2023 10:12:09 PM
Hi Erin,
Absolutely. The new annual fee will be $4,470. A
And, if you wanted the new sitemap and manual
migration, it would be a one-time additional cost of $2,200. You have approximately 500 pages and
documents on the current website. This is completely optional of course.
Thomas Jean – Proposal/Project Manager
ReviZe – The Government Website Experts | 150 Kirts Blvd Suite B, Troy, MI 48084
248.269.9263 ext.
8035 |
[email protected] | https://link.edgepilot.com/s/b8a49c05/KUJG1YRCv0ewj48
k-lyl9w?u=http://www.revize.com/
Call or Text me on my cell: (810) 813-0629
From: Erin Honea <[email protected]>
Sent: Monday, July 24, 2023 4:34 PM
To: [email protected]
Subject: RE: Holly Springs, GA
Great. I am needed some information for budgetary purposes. I have answered below in blue. If it is
possible, I need an estimate for budgetary purposes by Wednesday. Thank you!
1. Would you like three revisions to the new design (free)? Or unlimited revisions ($950 onetime cost)? Three revisions will be sufficient.
2. Would you like an automated migration (free)? Or a manual migration with a brand new
sitemap and page-by-page best practices migration ($700 + $3/page&file)? Is this feature
itemized so that we can view what the cost would be without out? If yes, please add it in.
3. Are there any other additional features you would like us to add in that you currently do not
have? No.
a. Standalone site or subsite for a specific department (Cost depends on need)?
b. “My Services” Locator – Allows residents to type in their address and see their garbage
pickup date, voting location, commissioner, etc.
c. Any other custom feature?
Erin Honea, EDFP
Communications & External Affairs Director
City of Holly Springs
P.O. Box 990 | Holly Springs, GA 30142
WS Agenda Item IV-J
WS Agenda Item IV-J
WS Agenda Item IV-J
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WS Agenda Item IV-K
COUNCIL AGENDA REPORT
FROM:
Ron Carter
CC:
City Clerk
Public Information
SUBJECT:
New Public Works Facility Electrical Quotes
DATE: 10/11/2023
COUNCIL MEETING DATE: 10/16/2023
RECOMMENDATION
Award job to lowest quote from ServiceWise Electric for $26,540.01
REPORT-IN-BRIEF
Three quotes were obtained from T. Allen Electric Inc., ServiceWise Electric, and NeSmith Electric, Inc.
The amount of each quote was:
T. Allen Electric Inc. - $30,960.00
ServiceWise Electric - $26, 540.01
NeSmith Electric, Inc. - $32, 211.00
DISCUSSION
None
CONCURRENCES
Finance and Administration
FISCAL IMPACT
$26,540.01
ALTERNATIVES
Status quo
ATTACHMENTS
Quotes
WS Agenda Item IV-K
T. Allen Electric, Inc.
1466 Upper Bethany Road
Ball Ground, GA 30107
770-479-6271
[email protected]
Estimate
ADDRESS
City of Holly Springs
ESTIMATE #
DATE
2113
10/04/2023
TRACKING NO.
Maintenance Building
DESCRIPTION
QTY
RATE
Warehouse.
AMOUNT
0.00
200 Watt LED high bay lights.
10
527.00
5,270.00
200 Watt LED high bay lights with emergency backup..
2
862.00
1,724.00
Remote switch and contactor for warehouse lights.
1
420.00
420.00
Quad receptacles.
12
367.00
4,404.00
Car lift. 20a 240v.
1
556.00
556.00
Compressor. 30a 240v
1
646.00
646.00
115 Watt outside wall pack.
10
496.00
4,960.00
Emergency/exit lights.
3
417.00
1,251.00
HVAC mini split unit.
1
877.00
877.00
Gas furnace 120v, 20a circuit and switch.
2
656.00
1,312.00
Wall fans 120v, 20a circuit and switch.
2
763.00
1,526.00
Office
0.00
Lights
4
234.00
936.00
Receptacles
6
145.00
870.00
Emergency Light
1
167.00
167.00
Circuit
1
380.00
380.00
Switch
1
145.00
145.00
Bathroom
0.00
Light
1
215.00
215.00
Exhaust fan
1
195.00
195.00
GFI receptacle
1
175.00
175.00
Emergency light
1
167.00
167.00
Circuit
1
380.00
380.00
WS Agenda Item IV-K
DESCRIPTION
Switch
QTY
RATE
AMOUNT
1
145.00
145.00
Closet
0.00
Light
1
215.00
215.00
Receptacle
1
145.00
145.00
Switch
1
145.00
145.00
Circuit
1
380.00
380.00
200 amp, 240 volt, single phase, underground service. Price
includes bonding to building steel, delta grounding system
and 3/4" pressure treated plywood backer board..
1
3,354.00
3,354.00
Maintenance Building
SUBTOTAL
TAX
TOTAL
Accepted By
Accepted Date
30,960.00
0.00
$30,960.00
WS Agenda Item IV-K
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WS Agenda Item IV-K
NeSmith Electric, Inc.
Estimate
211 Miller Heights
Canton, GA 30115
Date
Estimate #
10/11/2023
5962
Name / Address
City of Holly Springs
Ron Carter
Project
956 Univeter Rd.
Description
Cost
Total
985 Univeter Rd Holly Springs, GA
Electrical permit
Lift rental fees
Furnish and install (10) 200 watt LED high bay light fixtures
Furnish and install (2) 200 watt LED EM High bay light fixtures
Furnish and install remote switch and contractor for light fixtures
Furnish and install 12 quad outlets (3 circuits)
Wire 20 amp 240 volt car lift
Wire 30 amp 240 volt compressor
Furnish and install (10) 115 watt wall packs
Furnish and install 3 emergency/exit lights
Wire 1 mini split unit
Wire 2 gas furnaces
Wire 2 wall fans
Furnish and install (4) 2X4 LED light fixtures in office
Furnish and install 6 receptacles in the office
Furnish and install 1 emergency light in the office
Furnish and install 1 switch in the office
Furnish and install (1) 2X4 LED light in the bathroom
Wire 1 exhaust fan in the bathroom
Wire 1 GFI receptacle in the bathroom
Furnish and install 1 emergency light in the bathroom
Furnish and install 1 switch in the bathroom
Furnish and install 1 light fixture in the closet
Furnish and install 1 receptacle in the closet
Furnish and install 1 switch in the closet
Furnish and install 1 circuit for the closet and the bathroom
Furnish and install (1) 200 amp panel single phase
Furnish and install (1) 200 amp meter disconnect single phase
600.00
1,000.00
4,679.00
1,316.00
281.00
6,350.00
900.00
1,000.00
4,510.00
1,350.00
1,000.00
900.00
900.00
1,052.00
800.00
150.00
150.00
263.00
85.00
200.00
150.00
150.00
225.00
150.00
150.00
200.00
1,200.00
1,200.00
600.00
1,000.00
4,679.00
1,316.00
281.00
6,350.00
900.00
1,000.00
4,510.00
1,350.00
1,000.00
900.00
900.00
1,052.00
800.00
150.00
150.00
263.00
85.00
200.00
150.00
150.00
225.00
150.00
150.00
200.00
1,200.00
1,200.00
Total
Page 1
WS Agenda Item IV-K
NeSmith Electric, Inc.
Estimate
211 Miller Heights
Canton, GA 30115
Date
Estimate #
10/11/2023
5962
Name / Address
City of Holly Springs
Ron Carter
Project
956 Univeter Rd.
Description
Cost
Furnish and install Delta ground system and building steel
Furnish and install 3/4 inch P.T. plywood
Total
1,000.00
300.00
1,000.00
300.00
Total $32,211.00
WE PROPOSE to furnish labor and/or materials -complete in accordance with the above specifications for the sum of: SEE ABOVE
PAYMENTS are to be made as follows: Progress billing to date at completions of roughin, ceiling cover and final inspection. Payable Net 15 days.
ACCEPTED: The above prices, specifications and considerations are satisfactory and are hereby accepted. You are authorized to do the work as
specified. Payment will be made as outlined above. Prices quoted are firm for 30 days; subject to increase thereafter.
DATE OF ACCEPTANCE:
SIGNATURE:
To accept this proposal, please sign and fax back to (678) 493-2657.
Page 2
BM Agenda Item V-A
City of Holly Springs
City Council Work Session Meeting Minutes
September 7, 2023
Elected Officials Present: Mayor Steven W. Miller, Mayor Pro Tem Michael Roy Zenchuk, II,
Councilman Kevin Moore, Councilman Jeff Wilbur and Councilman Kyle Whitaker.
Elected Officials Absent: Councilwoman Dee Phillips.
Staff Present: City Manager Robert H. Logan, City Clerk/Human Resources Director Karen
Norred, Assistant City Clerk/Records Manager Lou Stewart, Finance Director Denise Lamazares,
Community Development Director Nancy Moon, Chief Tommy Keheley, and Information
Technology Manager/Facilities Manager Ron Carter.
I.
Call to Order
Mayor Miller called the meeting to order.
II.
Pledge of Allegiance
Mayor Miller led the Pledge of Allegiance.
III.
Invocation
Mayor Pro Tem Zenchuk gave the invocation.
IV.
Public Comments
No public comments were made.
V.
Presentations
Mayor Miller recognized the All-American Citizen Team Plan Proclamation
VI.
New Business
A. Discussed MA-11-2023, Ben Lively with Sunward Properties requests rezoning of 1.99
+/- acres located off of Edmondson Lane, Holly Springs, GA, tax parcel 106D of tax
plat 15N16, from GC, General Commercial, to TND, Traditional Neighborhood
Development
B. Discussed awarding the bid for the Barrett Memorial and Taylor’s Farm/Barrett Springs
Parks improvement project to Magnum Contracting, LLC
C. Discussed the Proposed 2023 Millage Rate of 3.841 mills
VII.
Adjournment
Mayor Pro Tem Zenchuk made a motion to adjourn. Councilman Moore seconded the
motion. Motion carried 4-0.
City of Holly Springs
September 7, 2023 City Council Work Session and Special Called Meeting Minutes
Page 1 of 2
BM Agenda Item V-A
City of Holly Springs
Special Called Meeting Minutes
September 7, 2023
Elected Officials Present: Mayor Steven W. Miller, Mayor Pro Tem Michael Roy Zenchuk, II,
Councilman Kevin Moore, Councilman Jeff Wilbur and Councilman Kyle Whitaker.
Elected Officials Absent: Councilwoman Dee Phillips.
Staff Present: City Manager Robert H. Logan, City Clerk/Human Resources Director Karen
Norred, Assistant City Clerk/Records Manager Lou Stewart, Finance Director Denise Lamazares,
Community Development Director Nancy Moon, Chief Tommy Keheley, and Information
Technology Manager/Facilities Manager Ron Carter.
I.
II.
III.
Call to Order
Mayor Miller called the meeting to order.
New Business
A. Mayor Pro Tem Zenchuk made a motion to approve an ordinance to set the 2023
Millage Rate of 3.841 mills. Councilman Wilbur seconded the motion. Motion
carried 4-0.
Adjournment
Mayor Pro Tem Zenchuk made a motion to adjourn. Councilman Moore seconded the motion.
Motion carried 4-0.
Meeting adjourned.
Respectfully submitted.
___________________________________
Steven W. Miller, Mayor
Attest:
___________________________________
Karen Norred, City Clerk
(Seal)
City of Holly Springs
September 7, 2023 City Council Work Session and Special Called Meeting Minutes
Page 2 of 2
BM Agenda Item V-B
City of Holly Springs
City Council Public Hearing Minutes
September 7, 2023
11:00 a.m.
Elected Officials Present: Mayor Steven W. Miller, Councilman Kevin Moore and Councilman
Jeff Wilbur.
Elected Officials Not Present: Mayor Pro Tem Michael Roy Zenchuk II, Councilman Kyle
Whitaker and Councilwoman Dee Phillips.
Staff Present: City Manager Robert H. Logan, City Clerk/Human Resources Director Karen
Norred, Assistant City Clerk/Records Manager Lou Stewart, Finance Director Denise Lamazares,
Communications & External Affairs Director Erin Honea, Accounting Specialist Becky Bruce and
Accountant Dana McKenzie.
I.
II.
Call to Order
Mayor Miller called the public hearing to order.
Business/Public Hearing
A. Finance Director Denise Lamazares gave an overview of the proposed 2023 Millage
Rate.
III.
Public Comments
No public comments were made.
IV.
Adjournment
Councilman Wilbur made a motion to adjourn. Councilman Moore seconded the
motion. Motion carried 3-0.
Meeting adjourned.
Respectfully Submitted.
____________________________________
Steven W. Miller, Mayor
Attest:
______________________________________
Karen Norred, City Clerk
(Seal)
City of Holly Springs
September 7, 2023 11:00 a.m. City Council Public Hearing Minutes
Page 1 of 1
BM Agenda Item V-C
City of Holly Springs
City Council Public Hearing Minutes
September 7, 2023
6:30 p.m.
Elected Officials Present: Mayor Steven W. Miller, Councilman Kevin Moore and Councilman
Kyle Whitaker.
Elected Officials Not Present: Mayor Pro Tem Michael Roy Zenchuk II, Councilman Jeff Wilbur
and Councilwoman Dee Phillips.
Staff Present: City Manager Robert H. Logan, City Clerk/Human Resources Director Karen
Norred, Assistant City Clerk/Records Manager Lou Stewart, Finance Director Denise Lamazares,
Chief Tommy Keheley and Information Technology Manager/Facilities Manager Ron Carter.
I.
Call to Order
Mayor Miller called the public hearing to order.
II.
Business/Public Hearing
A. Finance Director Denise Lamazares gave an overview of the proposed 2023 Millage
Rate.
III.
Public Comments
Ms. Rhonda Mims asked for information concerning the proposed millage rate.
IV.
Adjournment
Councilman Whitaker made a motion to adjourn. Councilman Moore seconded the
motion. Motion carried 3-0.
Meeting adjourned.
Respectfully Submitted.
____________________________________
Steven W. Miller, Mayor
Attest:
______________________________________
Karen Norred, City Clerk
(Seal)
City of Holly Springs
September 7, 2023 6:30 p.m. City Council Public Hearing Minutes
Page 1 of 1
BM Agenda Item V-D
City of Holly Springs
City Council Work Session Minutes
September 25, 2023
Elected Officials Present: Mayor Steven W. Miller, Mayor Pro Tem Michael Roy Zenchuk II,
Councilman Jeff Wilbur, Councilwoman Dee Phillips, and Councilman Kyle Whitaker.
Elected Officials Not Present: Councilman Kevin Moore
Staff Present: City Attorney Robert M. Dyer, City Manager Robert H. Logan, Assistant City
Clerk/Records Manager Lou Stewart, Finance Director Denise Lamazares, Community
Development Director Nancy Moon, Chief Tommy Keheley, Deputy Chief Greg Clyburn and
Information Technology Manager/Facilities Manager Ron Carter.
I.
Call to Order
Mayor Miller called the Work Session to order.
II.
Public Comments
None.
III.
New Business
A. Discussed the Intergovernmental Agreement for the I-575 and Sixes Road Area
Transportation Plan
B. Discussed the declaration of covenants, conditions, restrictions and easements for the
City of Holly Springs Town Center City Homes
C. Discussed the professional interior design and Architect/Engineering support services
for a new City Hall
D. Discussed change order number one (1) from Stonecrest Homes for the Train Depot
E. Discussed Rule 15c2-12 Certificate of the City of Holly Springs, Georgia under the
Securities Exchange Act
F. Discussed an estimate from Commercial Building & Doors, Inc. for the public works
build out
G. Discussed amendment three to the contract for professional services between the City
of Holly Springs and Optech Monette, LLC
H. Discussed the fourth amendment to the Workforce Innovation and Opportunity Act
contract
I. Discussed the Cherokee County E911 Memorandum of Understanding
City of Holly Springs
September 25, 2023 City Council Work Session and Business Meeting Minutes
Page 1 of 5
BM Agenda Item V-D
J. Discussed the release of maintenance bonds for Carson Creek, Phases 3, 4, and 5 of
The Gardens at Harmony, and The Retreat of Holly Springs subdivisions
K. Discussed a resolution to accept and authorize streets to become publicly maintained
streets in The Retreat at Holly Springs subdivision
L. Discussed a resolution to accept and authorize streets to become publicly maintained
streets in The Gardens of Harmony subdivision, Phases 3, 4 and 5
M. Discussed the policy revisions for the Holly Springs Police Department Operations
Manual Section 11.1 – Use of Force
IV.
ADJOURNMENT
Councilwoman Phillips made a motion to adjourn. Councilman Wilbur seconded the motion.
Motion carried 4-0.
City of Holly Springs
September 25, 2023 City Council Work Session and Business Meeting Minutes
Page 2 of 5
BM Agenda Item V-D
City of Holly Springs
City Council Business Meeting Minutes
September 25, 2023
Elected Officials Present: Mayor Steven W. Miller, Mayor Pro Tem Michael Roy Zenchuk II,
Councilman Jeff Wilbur, Councilwoman Dee Phillips, and Councilman Kyle Whitaker.
Elected Officials Not Present: Councilman Kevin Moore
Staff Present: City Attorney Robert M. Dyer, City Manager Robert H. Logan, Assistant City
Clerk/Records Manager Lou Stewart, Finance Director Denise Lamazares, Community
Development Director Nancy Moon, Chief Tommy Keheley, Deputy Chief Greg Clyburn and
Information Technology Manager/Facilities Manager Ron Carter.
I.
Call to Order
Mayor Steven W. Miller called the Business Meeting to order.
II.
Pledge of Allegiance
Mayor Steven W. Miller led the Pledge of Allegiance.
III.
Invocation
Mayor Pro Tem Zenchuk gave the invocation.
IV.
Presentations
Tree Commission member Mandy Lynn recognized Patrick and Marion Locke for the
Yard of the Month.
Councilman Whitaker made a motion to move New Business items A through O to the consent
agenda. Councilman Wilbur seconded the motion. Motion carried 5-0.
V.
Consent Agenda
A. August 7, 2023 Council Work Session and Special Called Meeting Minutes
B. August 21, 2023 City Council Public Hearing Minutes
C. August 21, 2023 Council Work Session and Council Business Meeting Minutes
D. Approve/deny awarding the bid for Barrett Memorial and Taylor’s Farm/Barrett
Springs Parks improvement project to Magnum Contracting, LLC, to include contract
approval in an amount not to exceed $1,210,107
New Business Items
A. The Intergovernmental Agreement for the I-575 and Sixes Road Area Transportation
Plan among Cherokee County, Georgia, City of Holly Springs, Georgia, City of
Woodstock, Georgia and the Cherokee Office of Economic Development
City of Holly Springs
September 25, 2023 City Council Work Session and Business Meeting Minutes
Page 3 of 5
BM Agenda Item V-D
B. The declaration of covenants, conditions, restrictions and easements for the City of
Holly Springs Town Center City Homes
C. The professional interior design and Architect/Engineering support services for a new
City Hall at Holly Springs Town Center proposal from CPL Architects, Engineers,
Landscape Architect and Surveyor D.P.C (P.C) dba CPL
D. Change order number one (1) from Stonecrest Homes for the Train Depot in an amount
not to exceed $25,094
E. Rule 15c2-12 Certificate of the City of Holly Springs Georgia under the Securities
Exchange Act of 1934 in connection with the offering and sale of the Urban
Redevelopment Agency of the City of Holly Springs, Georgia Revenue Bonds Series
2023, and to ratify the Mayor’s signature
F. Estimate # 1654 from Commercial Building & Doors, Inc. for the public works build
out in an amount not to exceed $21,450
G. Amendment three to the contract for professional services between the City of Holly
Springs, Georgia and Optech Monette, LLC
H. The fourth amendment of Workforce Innovation and Opportunity Act contract number
WD2210.4
I. The Cherokee County E911 Memorandum of Understanding between Cherokee
County, Georgia and the City of Holly Springs, Georgia and to ratify the City
Manager’s signature
J. Release of Carson Creek Subdivision Tree Maintenance Bond #609203770
K. Release of The Gardens of Harmony Phase 3, Maintenance Bond #SU1141683, Phase
4, Maintenance Bond #CMS0326332, and Phase 5, Maintenance Bond #K13508963
L. Release of The Retreat at Holly Springs for Maintenance Bond # US00106121SU21A,
Maintenance Paving Bond #US001127472SU21A-M, Curb/Sidewalks Maintenance
Bond
#US00112743SU21A-M
and
Landscaping
Maintenance
Bond
#US00112744SU21A-M
M. A resolution to accept and authorize streets to become publicly maintained streets in
The Gardens of Harmony subdivision, Phases 3, 4 and 5, to include Gardens of
Harmony Drive, Rosemont Avenue, Rockwood Court and Greenbow Lane
N. A resolution to accept and authorize streets to become publicly maintained streets in
The Retreat at Holly Springs subdivision, to include Chapelcrest Lane and Knowles
Place
City of Holly Springs
September 25, 2023 City Council Work Session and Business Meeting Minutes
Page 4 of 5
BM Agenda Item V-D
O. The policy revisions for the Holly Springs Police Department Operations Manual,
Section 11.1- Use of Force
Councilwoman Phillips made a motion to approve the consent agenda. Mayor Pro Tem Zenchuk
seconded the motion. Motion carried 4-0.
VI.
Unfinished Business Items
A. Mayor Pro Tem Zenchuk made a motion to approve ordinance MA-11-2023, Ben
Lively with Sunward Properties requests rezoning of 1.99 +/- acres located off of
Edmondson Lane, Holly Springs, GA, tax parcel 106D of tax plat 15N16, Land Lot
775 of the 15th District of Cherokee County and identified in Exhibits A, Location Map
and B, Conceptual Site Plan, from GC, General Commercial, to TND, Traditional
Neighborhood Development with staff stipulations as outlined in Rezoning Ordinance
MA-11-2023. Councilman Whitaker seconded the motion. Motion carried 4-0.
VII.
New Business
Items A through O were moved to the consent agenda.
VIII. Reports
Finance Director Denise Lamazares informed Mayor and Council that the August
monthly financial report was included in the packet.
IX.
Adjournment
Mayor Pro Tem Zenchuk made a motion to adjourn. Councilwoman Phillips seconded
the motion. Motion carried 4-0.
Meeting adjourned.
Respectfully Submitted.
Attest:
____________________________________
Steven W. Miller, Mayor
____________________________________
Karen Norred, City Clerk
(Seal)
City of Holly Springs
September 25, 2023 City Council Work Session and Business Meeting Minutes
Page 5 of 5
FINANCIAL HIGHLIGHTS
As of September 30, 2023
Budget Summary
75% of year lapsed
2022 Year End
(audited)
REVENUES BY FUND
General Fund
Operating Grant Fund
American Rescue Plan (ARP) Act of 2021
Parks & Recreation Fund
Tax Allocation District
Hotel/Motel Tax Fund
Urban Redevelopment Agency
SPLOST III Fund
SPLOST V Fund
Town Center Fund
Debt Service Fund
Stormwater Utility Fund
TOTAL REVENUES - ALL FUNDS
EXPENDITURES/EXPENSES BY FUND
General Fund
Operating Grant Fund
American Rescue Plan (ARP) Act of 2021
Parks & Recreation Fund
Tax Allocation District
Hotel/Motel Tax Fund
Urban Redevelopment Agency
SPLOST III Fund
SPLOST V Fund
Town Center Fund
Debt Service Fund
Stormwater Utility Fund
TOTAL EXPENDITURES/
EXPENSES - ALL FUNDS
$
$
2023 Budget
2023 Year to
Date
% Annual
Budget
11,334,756
75,353
2,003
484,836
279,561
4,765
3,785,668
2,982
4,272,346
4,185,668
649,368
471,014
12,050,000
75,000
5,769,200
500,000
300,135
6,000
3,454,000
290,000
11,835,000
3,754,000
2,300,135
470,000
5,627,136
102,030
62,326
2,257,548
122,498
4,225
2,523,759
22,150
5,193,337
2,848,759
3,258,430
14,772
46.70%
136.04%
1.08%
451.51%
40.81%
70.42%
73.07%
7.64%
43.88%
75.89%
141.66%
3.14%
25,548,319 $
40,803,470 $
22,036,969
54.01%
12,323,943
75,353
291,689
3,945
3,785,668
269,746
4,058,237
4,151,922
1,081,371
793,309
12,050,000
75,000
5,769,200
500,000
300,135
6,000
3,454,000
290,000
11,835,000
3,754,000
2,300,135
470,000
9,617,125
113,047
3,280,065
2,324,686
39,619
6,640
2,523,759
41,530
4,520,866
4,432,194
1,289,371
99,075
79.81%
150.73%
56.85%
464.94%
13.20%
110.67%
73.07%
14.32%
38.20%
118.07%
56.06%
21.08%
26,835,183 $
40,803,470 $
28,287,977
69.33%
1
Comparison to Prior Year
75% of year lapsed
09/30/2022
Actual
(audited)
REVENUES BY FUND
General Fund
Operating Grant Fund
American Rescue Plan (ARP) Act of 2021
Parks & Recreation Fund
Tax Allocation District
Hotel/Motel Tax Fund
Urban Redevelopment Agency
SPLOST III Fund
SPLOST V Fund
Town Center Fund
Debt Service Fund
Stormwater Utility Fund
TOTAL REVENUES - ALL FUNDS
EXPENDITURES/EXPENSES BY FUND
General Fund
Operating Grant Fund
American Rescue Plan (ARP) Act of 2021
Parks & Recreation Fund
Tax Allocation District
Hotel/Motel Tax Fund
Urban Redevelopment Agency
SPLOST III Fund
SPLOST V Fund
Town Center Fund
Debt Service Fund
Stormwater Utility Fund
TOTAL EXPENDITURES/
EXPENSES - ALL FUNDS
2022 Annual
Amended
% of Annual
Budget
Budget
3,245,913
56,905
2,884,555
362,745
3,110
2,105,137
2,982
2,306,600
2,105,137
179,368
19,812
12,450,000
90,000
5,767,700
407,150
275,000
6,000
9,375,000
286,000
7,950,000
9,428,400
1,084,000
460,000
$ 13,272,264
$ 47,579,250
8,161,328
58,215
260,056
3,945
2,105,137
3,012,195
2,082,291
930,149
172,532
10,375,000
90,000
5,767,700
407,150
6,000
9,375,000
286,000
7,950,000
9,428,400
2,000,000
460,000
$ 16,785,848
$ 46,145,250
2
26.07%
63.23%
50.01%
89.09%
0.00%
51.83%
22.45%
1.04%
29.01%
22.33%
16.55%
4.31%
27.90%
78.66%
64.68%
0.00%
63.87%
0.00%
65.75%
22.45%
0.00%
37.89%
22.09%
46.51%
37.51%
36.38%
09/30/2023
Actual
2023 Budget
% of Annual
Budget
5,627,136
102,030
62,326
2,257,548
122,498
4,225
2,523,759
22,150
5,193,337
2,848,759
3,258,430
14,772
12,050,000
75,000
5,769,200
500,000
300,135
6,000
3,454,000
290,000
11,835,000
3,754,000
2,300,135
470,000
46.70%
136.04%
1.08%
451.51%
40.81%
70.42%
73.07%
7.64%
43.88%
75.89%
141.66%
3.14%
$ 22,036,969 $ 40,803,470
54.01%
9,617,125
113,047
3,280,065
2,324,686
39,619
6,640
2,523,759
41,530
4,520,866
4,432,194
1,289,371
99,075
12,050,000
75,000
5,769,200
500,000
300,135
6,000
3,454,000
290,000
11,835,000
3,754,000
2,300,135
470,000
79.81%
150.73%
56.85%
464.94%
13.20%
110.67%
73.07%
14.32%
38.20%
118.07%
56.06%
21.08%
$ 28,287,977 $ 40,803,470
69.33%
Changes in Fund Balance/Net Position
As of September 30, 2023
Unaudited
Fund
General Fund
Operating Grant Fund
American Rescue Plan (ARP) Act of 2021
Parks & Recreation Fund
Tax Allocation District
Balance as of
1/1/2023 (audited)
7,789,731
37,137
2,471
979,642
279,561
Revenues
5,627,136
102,030
62,326
2,257,548
122,498
Expenditures/
Expenses
9,617,125
113,047
3,280,065
2,324,686
39,619
Balance as of
9/30/2023
3,799,742
26,120
(3,215,268)
912,504
362,440
Net Increase/
(Decrease)
(3,989,989)
(11,017)
(3,217,739)
(67,138)
82,879
9,350
19,381
(318,356)
(359,093)
3,314
6,688,553
4,225
2,523,759
22,150
5,193,337
2,848,759
3,258,430
14,772
6,640
2,523,759
41,530
4,520,866
4,432,194
1,289,371
99,075
6,935
354,115
(1,942,528)
1,972,373
6,604,251
(2,415)
(19,381)
672,471
(1,583,435)
1,969,059
(84,302)
Hotel/ Motel Tax Fund
Urban Redevelopment Agency
SPLOST III Fund
SPLOST V Fund
Town Center Fund
Debt Service Fund
Stormwater Utility Fund
$
15,131,691
$
22,036,969
$
General Fund - History of Fund Balance
GENERAL FUND FUND BALANCE
10,000,000
9,000,000
8,000,000
7,000,000
6,000,000
5,000,000
4,000,000
3,000,000
2,000,000
1,000,000
-
3
28,287,977
$
8,880,684
$
(6,251,007)
Budget Comparison Report - General Fund
75% of year lapsed
REVENUES
September 2023
Transactions
2023 Budget
3,818
6,105,000
Property Taxes
YTD Transactions
178,542
% of Annual
Budget
2.92%
Motor Vehicle Taxes
2,305
40,000
17,855
44.64%
Motor Vehicle Title Ad Valorem Tax
65,301
700,000
640,598
91.51%
-
150
91
60.46%
4,862
100,000
45,548
45.55%
Penalties & Interest
724
10,000
8,452
84.52%
Fifa Fees
105
2,000
1,995
99.75%
Franchise Tax
-
525,000
568,449
108.28%
Railroad Equipment Car Tax
-
1,000
-
0.00%
Real Estate Transfer Tax
645
20,000
7,275
36.38%
Business & Occupation Tax
1,218
80,000
74,367
92.96%
-
2,500
1,500,000
2,449
-
97.96%
0.00%
Total Taxes
78,978
9,658,150
1,791,577
18.55%
Licenses & Permits
60,438
1,501,310
666,498
44.39%
Fines & Forfeitures
38,203
548,450
538,477
98.18%
Miscellaneous Revenues
3,985
64,978
68,616
105.60%
Interest Income
13,295
15,000
130,599
870.66%
Transfer from Other Funds
-
-
1,920,000
100%
Proceeds from the Sale of Assets
-
25,000
69,835
279.34%
Inception of Capital Leases
Donation from Private Sources
-
232,112
5,000
441,534
-
190.22%
0.00%
5,627,136
46.70%
Mobile Home Tax
Recording Intangible Taxes
Financial Institutions Tax
Insurance Premium Tax
TOTAL GENERAL FUND REVENUES
$
194,899
$
12,050,000
$
Revenues by Source
Other Financng Sources,
43.21%
Miscellaneous Revenues,
3.54%
Fines & Forfeitures, 9.57%
Total Taxes,
31.84%
Licenses & Permits,
11.84%
4
Budget Comparison Report - General Fund
75% of year lapsed
September 2023
Transactions
2023 Budget
General Government
111,006
2,062,948
1,459,441
70.75%
Housing and Development
60,156
793,905
544,992
68.65%
Public Safety
327,890
4,799,724
3,858,088
80.38%
-
39,000
4,414
11.32%
Public Works
55,191
3,760,280
561,720
14.94%
Judicial
Other Financing Uses
44,845
-
434,771
-
433,420
2,755,050
99.69%
100%
9,617,125
80.88%
EXPENDITURES
Culture and Recreation
TOTAL GENERAL FUND EXPENDITURES
$
599,088
$
11,890,628
YTD Transactions
$
% of Annual
Budget
Expenditures by Function
General Government
15.18%
Other Financing Uses
28.65%
Housing and Development
5.67%
Judicial ,
4.51%
Public Works
5.84%
Public Safety
40.12%
Culture and Recreation
0.05%
5
Budget Comparison Report - All Funds
75% of year lapsed
Unaudited
2022 Year End
Actuals
2023 Budget Year to Date
% 2023 Annual
Budget
GENERAL FUND
Revenues:
11,334,756
12,050,000
5,627,136
46.70%
Expenditures:
12,323,943
12,050,000
9,617,125
79.81%
Excess Revenues over (under) Expenditures
(989,187)
-
(3,989,989)
AMERICAN RESCUE PLAN (ARP) ACT OF 2021
Revenues:
2,003
5,769,200
62,326
1.08%
-
5,769,200
3,280,065
56.85%
Expenditures:
Excess Revenues over (under) Expenditures
2,003
-
(3,217,739)
Revenues:
75,353
75,000
102,030
136.04%
Expenditures:
75,353
75,000
113,047
150.73%
-
-
(11,017)
Revenues:
484,836
500,000
2,257,548
451.51%
Expenditures:
291,689
500,000
2,324,686
464.94%
Excess Revenues over (under) Expenditures
193,147
-
(67,138)
279,561
300,135
122,498
40.81%
-
300,135
39,619
13.20%
279,561
-
82,879
Revenues:
4,765
6,000
4,225
70.42%
Expenditures:
3,945
6,000
6,640
110.67%
820
-
(2,415)
OPERATING GRANT FUND
Excess Revenues over (under) Expenditures
PARKS & RECREATION FUND
TAX ALLOCATION DISTRICT
Revenues:
Expenditures:
Excess Revenues over (under) Expenditures
HOTEL/MOTEL TAX FUND
Excess Revenues over (under) Expenditures
6
Budget Comparison Report - All Funds
75% of year lapsed
Unaudited
2022 Year End
Actuals
2023 Budget Year to Date
% 2023 Annual
Budget
URBAN REDEVELOPMENT AGENCY
Revenues:
3,785,668
3,454,000
2,523,759
73.07%
Expenditures:
3,785,668
3,454,000
2,523,759
73.07%
-
-
-
2,982
290,000
22,150
7.64%
Expenditures:
269,746
290,000
41,530
14.32%
Excess Revenues over (under) Expenditures
(266,764)
-
(19,381)
Excess Revenues over (under) Expenditures
SPLOST III FUND
Revenues:
SPLOST V FUND
Revenues:
4,272,346
11,835,000
5,193,337
43.88%
Expenditures:
4,058,237
11,835,000
4,520,866
38.20%
Excess Revenues over (under) Expenditures
214,109
-
672,471
TOWN CENTER FUND
Revenues:
4,185,668
3,754,000
2,848,759
75.89%
Expenditures:
4,151,922
3,754,000
4,432,194
118.07%
Excess Revenues over (under) Expenditures
33,745
-
(1,583,435)
DEBT SERVICE FUND
Revenues:
649,368
2,300,135
3,258,430
141.66%
Expenditures:
1,081,371
2,300,135
1,289,371
56.06%
Excess Revenues over (under) Expenditures
(432,003)
-
1,969,059
Revenues:
471,014
470,000
14,772
3.14%
Expenses:
793,309
470,000
99,075
21.08%
Excess Revenues over (under) Expenses
(322,295)
-
(84,302)
STORMWATER UTILITY FUND
7
Investments
As of September 30, 2023
South State Bank
Downtown Development Authority - CD .75%
100,000
Subtotal Ameris Bank
$
100,000
Goldman Sachs Autocallable GS Momentum Builder
208,623
Certificate of Deposit - CD 4.00% Maturity Date - 4/21/2024
309,849
Certificate of Deposit - CD 4.00% Maturity Date - 4/21/2024
257,248
Certificate of Deposit - CD 4.00% Maturity Date - 4/21/2024
516,817
Certificate of Deposit - CD 4.00% Maturity Date - 4/21/2024
519,733
Certificate of Deposit - CD 4.00% Maturity Date - 4/21/2024
254,154
Certificate of Deposit - CD 4.00% Maturity Date - 4/21/2024
156,146
Certificate of Deposit - CD 4.00% Maturity Date - 4/21/2024
76,964
Certificate of Deposit - CD 4.50% Maturity Date - 9/21/2024
1,000,000
Subtotal South State Investment Services
Total Investments
8
$
3,299,533
$
3,399,533
Cash
As of September 30, 2023
Ameris Bank
Downtown Development Authority - Checking
6,486
Subtotal Ameris Bank
$
6,486
South State Bank
General Fund
687,048
Main Street Board
79,426
American Rescue Plan (ARP) Act of 2021
2,551,337
Parks & Recreation Fund
946,584
Tax Allocation District (TAD)
244,964
Hotel Motel Tax Fund
6,398
Money Market Account
2,769,054
Municipal Court Fund
54,080
Operating Grant Fund
16,998
Police Forfeiture Account
7,963
Police Seized Asset Account
26
SPLOST V
154,760
Town Center Fund
499,775
Debt Service Fund
1,972,372
Stormwater Utility Fund
66,654
Tree Replacement Fund
30,436
Subtotal South State Bank
$
10,087,876
South State Investment Services
Budget Stabilization Cash Account
91
Subtotal South State Investment Services
Total Cash
9
$
91
$
10,094,453
Special Purpose Local Option Sales Tax Collections
As of September 30, 2023
January
February
March
April
May
June
July
August
September
October
November
December
2017 Collections 2018 Collections 2019 Collections 2020 Collections
2021 Collections
2022 Collections
2023 Collections
$
141,344
98,189
96,130
111,048
110,063
114,965
113,172
124,429
111,901
115,857
108,048
119,270
$
139,474
109,987
94,765
131,392
117,981
126,193
131,005
140,651
136,184
124,067
147,256
141,583
$
178,754
131,700
125,375
143,535
151,269
154,922
146,946
158,066
153,139
148,285
149,921
153,903
$
184,956
140,587
131,947
141,914
146,483
165,255
169,488
160,110
257,264
164,463
185,812
182,579
$
219,927
169,237
158,258
193,138
193,137
197,249
204,832
205,351
196,323
193,776
199,817
218,887
$
250,695
191,168
192,686
221,796
219,102
227,296
229,938
228,172
220,495
217,820
223,696
228,006
$
280,583
202,766
195,742
227,217
222,579
229,934
229,808
247,254
223,389
$
1,364,416
$
1,540,538
$
1,795,816
$
2,030,858
$
2,349,931
$
2,650,872
$
2,059,273
% Change
from Prior
Year
11.92%
6.07%
1.59%
2.44%
1.59%
1.16%
-0.06%
8.36%
1.31%
$300,000
$250,000
Series3
$200,000
Series5
$150,000
Series1
Series4
$100,000
Series6
$50,000
Series7
$-
Series8
$3,000,000
$2,500,000
$2,000,000
$1,500,000
$1,000,000
$500,000
$2017 Collections 2018 Collections 2019 Collections 2020 Collections 2021 Collections 2022 Collections 2023 Collections
10
Downtown Development Authority
As of September 30, 2023
Revenues
Interest Revenue
Miscellaneous Revenue
Proceeds from Sale of Property
TOTAL REVENUES
September 2023
Transactions
2023 Budget
YTD
Transactions
% of Annual
Budget
$
25
25
$0
5,000
2,300,000
$2,305,000
$
25
2,700,000
2,700,025
100%
0.00%
117.39%
117.14%
$
-
500
250
250
2,500
1,500
2,300,000
2,305,000
$
305
100
2,700,000
2,700,405
61.00%
40.00%
0.00%
0.00%
0.00%
117.39%
117.15%
Expenditures
Dues & Fees
Training
Water & Sewer
Other Expenditures
Sponsorships
Transfers to Primary Government
TOTAL EXPENDITURES
$
11
GENERAL FUND REVENUE DETAIL
As of September 30, 2023
September 2023
Transactions
2023 Budget
YTD
Transactions
% of Annual
Budget
Real Property Tax
Real Property Tax - Public Utility
Personal Property Tax
Motor Vehicle Tax
Motor Vehicle Title Ad Valorem Tax
Apportioned Vehicles (AAVT)
Mobile Home Tax
Intangible Tax
Railroad Equipment Car Tax
Real Estate Transfer Tax
Franchise Tax - Electric
Franchise Tax - Gas
Franchise Tax - Cable
Franchise Tax - Telephone
Business & Occupational Tax
Insurance Premium Tax
Financial Institutions Tax
Penalties & Interest
FiFa Fees
Total Taxes
3,818
2,305
65,301
4,862
645
1,218
724
105
78,978
6,105,000
58,000
180,000
40,000
700,000
4,000
150
100,000
1,000
20,000
525,000
100,000
225,000
5,500
80,000
1,500,000
2,500
10,000
2,000
9,658,150
178,542
20,655
17,855
640,598
4,129
91
45,548
7,275
568,449
82,558
134,383
4,232
74,367
2,449
8,452
1,995
1,791,577
2.92%
0.00%
11.47%
44.64%
91.51%
103.23%
60.46%
45.55%
0.00%
36.38%
108.28%
82.56%
59.73%
76.94%
92.96%
0.00%
97.96%
84.52%
99.75%
18.55%
Alcoholic Beverage Licenses
Alcohol Pouring Permit
Zoning and Land Use Permits
Planning and Development Fees
Sign Permit Fees
Special Event Permits
Vacant Lot Registration
Personal Transportation Veh Permit
Other Licenses and Permits
Building Permit Revenue
Certificate of Occupancy Fees
Building Permit - Reinspection Fees
Building Permit-Sub Fee
Occupational Tax Late Fees
Plan Review Fees
Total Licenses and Permits
285
500
450
10
95
46,906
8,500
3,422
29
241
60,438
75,000
5,000
12,500
25,000
2,500
250
30
30
5,000
1,000,000
150,000
25,000
75,000
1,000
125,000
1,501,310
2,600
4,535
9,027
1,150
150
25
170
1,670
483,788
71,500
1,400
36,183
898
53,402
666,498
3.47%
90.70%
72.22%
0.00%
46.00%
60.00%
83.33%
566.67%
33.40%
48.38%
47.67%
5.60%
48.24%
89.83%
42.72%
44.39%
Municipal Court Fines
Cash confiscations-Forfeitures
Proceeds From Sale of Confiscations
Court Costs
Drug Testing Fees
Expungements
Tree Recompense Revenue
Other Fines & Forfeitures-Code
Other Forfeitures
Total Fines and Forfeitures
38,203
38,203
500,000
250
750
12,000
150
50
5,000
30,000
250
548,450
490,986
126
665
300
26,400
20,000
538,477
98.20%
50.56%
88.67%
2.50%
0.00%
0.00%
528.00%
66.67%
0.00%
98.18%
12
GENERAL FUND REVENUE DETAIL
As of September 30, 2023
Grant Revenue
Probation Fees
Printing and Duplicating Service Fees
Advertising Fees
Accident/Incident Reports
Wrecker Service Contract
Background Checks
Bad Check Fees
Miscellaneous Revenue
Rents and Royalties
Reimbursement for Damaged Property
Total Miscellaneous Income
September 2023
Transactions
1,854
979
175
75
123
780
3,985
Interest Revenue
Unrealized Gain or Loss on Investments
13,295
-
10,000
5,000
130,599
-
1305.99%
0.00%
Total Investment Income
13,295
15,000
130,599
870.66%
Inception of Capitla Leases
Tramsfers from other funds
Proceeds from Sale of Assets
Donations from Private Sources
-
232,112
25,000
5,000
441,534
1,920,000
69,835
-
190.22%
100%
279.34%
0.00%
Total Other Financing Sources
-
262,112
2,431,369
927.61%
12,050,000
$ 5,627,136
46.70%
TOTAL GENERAL FUND REVENUES
$
194,899
13
YTD
2023 Budget
Transactions
5,000
14,907
20,000
11,644
200
148
500
2,000
1,780
18,500
18,500
750
770
100
10,428
3,246
5,000
780
2,500
16,841
64,978
68,616
$
% of Annual
Budget
298.13%
58.22%
73.81%
0.00%
89.00%
100.00%
102.67%
0.00%
31.13%
15.60%
673.65%
105.60%
General Fund Expenditures
As of September 30, 2023
September 2023
Transactions
2023 Budget
YTD Transactions
% of Annual
Budget
Governing Body
Salaries & Wages-Council
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers Comp Insurance
Total Salaries and Benefits
3,500
7,575
325
69
131
31
17
(8)
11,639
42,000
90,863
3,854
882
2,604
609
3,488
144
107
144,551
31,500
68,227
2,924
692
1,180
276
2,325
151
109
107,385
75.00%
75.09%
75.87%
78.47%
45.32%
45.33%
66.67%
105.00%
102.09%
74.29%
Communications
Travel
Dues and Fees
Education and Training
Other Expenditures
General Supplies and Materials
Small Equipment
Other Supplies - Uniforms
Total Operations
45
73
118
600
2,000
750
3,500
500
250
250
350
8,200
558
595
1,304
630
186
3,273
92.94%
29.76%
173.81%
18.00%
37.25%
0.00%
0.00%
0.00%
39.91%
City Manager
Salaries & Wages
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Comp. Insurance
Total Salaries and Benefits
13,073
939
92
12
84
808
189
(58)
15,140
169,950
10,162
1,086
147
1,008
9,114
2,464
14,115
38
727
208,811
124,194
7,653
825
123
840
7,680
1,796
9,410
46
742
153,308
73.08%
75.31%
75.97%
83.33%
83.33%
84.27%
72.89%
66.67%
120.00%
102.09%
73.42%
Communications
Travel
Dues and Fees
Education and Training
Other Expenditures
General Supplies and Materials
Small Equipment
Total Operations
40
555
595
600
50
2,000
1,500
1,000
250
5,400
513
2,188
797
834
50
440
4,822
85.44%
0.00%
109.41%
53.13%
83.43%
19.92%
100%
89.29%
City Clerk
Salaries & Wages
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Comp. Insurance
Total Salaries and Benefits
13,806
2,726
76
31
116
812
190
(33)
17,723
165,576
51,786
1,658
368
1,078
10,266
2,401
13,752
95
422
247,402
115,451
21,386
548
245
944
6,786
1,587
9,168
131
431
156,677
69.73%
41.30%
33.07%
66.59%
87.57%
66.10%
66.10%
66.67%
138.06%
102.09%
63.33%
14
General Fund Expenditures
As of September 30, 2023
September 2023
Transactions
YTD Transactions
594
39
4,505
600
289
426
103
2,626
3,432
12,614
% of Annual
Budget
0.00%
198.07%
0.00%
1.57%
69.31%
40.00%
57.78%
170.40%
51.69%
75.02%
16.34%
0.00%
30.29%
Professional Services
Communications
Advertising
Travel
Dues and Fees
Education and Training
Other Expenditures
General Supplies and Materials
General Supplies - Postage
Small Equipment
Software
Other Supplies - Uniforms
Total Operations
63
39
149
115
9
375
2023 Budget
5,000
300
250
2,500
6,500
1,500
500
250
200
3,500
21,000
150
41,650
Elections
Advertising
Intergovernmental - Elections
Total Operations
-
1,500
1,500
-
0.00%
100%
100.00%
Contingency
Contingency
Total Operations
-
120,500
120,500
-
0.00%
0.00%
Financial Administration
Salaries & Wages
Salaries & Wages OVERTIME
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Comp. Insurance
Total Salaries and Benefits
17,827
5,380
44
37
162
1,024
240
(44)
24,668
220,027
81,993
2,173
441
1,417
13,642
3,190
18,275
114
561
341,833
164,234
12
45,438
394
343
1,515
9,481
2,217
12,183
137
573
236,527
74.64%
100%
55.42%
18.12%
77.78%
106.94%
69.50%
69.50%
66.67%
120.00%
102.09%
69.19%
Professional Services - Audit
Advertising/Promotions
Printing and Binding
Travel
Dues and Fees
Education and Training
Other Expenditures
General Supplies and Materials
General Supplies-Postage
Small Equipment
Software
Total Operations
336
706
87
1,125
2,254
27,750
1,500
2,000
150
12,500
1,500
150
1,000
6,000
250
5,200
58,000
17,150
2,555
983
385
8,318
919
204
1,136
5,957
1,337
4,950
43,894
61.80%
170.36%
49.17%
256.86%
66.54%
61.27%
135.76%
113.56%
99.29%
534.72%
95.19%
75.68%
1,870
751
27
6
15
103
24
(2)
2,794
24,307
4,674
204
74
171
1,507
352
2,019
19
31
33,358
17,838
6,795
225
61
156
981
229
1,346
23
32
27,686
73.38%
145.38%
110.25%
82.73%
91.22%
65.11%
65.19%
66.67%
120.00%
102.06%
83.00%
Licensing
Salaries & Wages
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Comp. Insurance
Total Salaries and Benefits
15
General Fund Expenditures
As of September 30, 2023
September 2023
Transactions
General Supplies and Materials
General Supplies - Postage
Other Supplies-Uniforms
Total Operations
2023 Budget
YTD Transactions
% of Annual
Budget
-
100
1,500
75
1,675
1,114
1,114
0.00%
74.26%
0.00%
66.50%
Legal
Professional Services - Legal
Total Operations
1,129
1,129
15,000
15,000
27,804
27,804
185.36%
185.36%
Information Technology
Salaries & Wages
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Comp. Insurance
6,128
795
92
8
56
357
83
(16)
79,660
18,119
1,086
147
480
4,939
1,155
6,616
38
203
59,011
7,156
825
80
546
3,436
804
4,411
46
207
74.08%
39.50%
75.97%
54.15%
113.72%
69.58%
69.58%
66.67%
120.00%
102.09%
Total Salaries and Benefits
7,502
112,443
76,521
68.05%
Professional Services
Communications
Dues and Fees
Other Expenditures
General Supplies and Materials
Small Equipment
Software
Total Operations
122
25
9,967
10,115
25,000
600
500
250
500
3,500
135,000
165,350
916
479
130
2
7,300
170,896
179,723
0.00%
152.61%
95.78%
52.07%
0.40%
208.57%
126.59%
108.69%
4,437
421
14
6
40
269
63
(12)
5,239
57,686
5,081
164
74
389
3,577
836
4,791
19
147
72,764
40,478
3,792
123
61
401
2,457
575
3,194
12
150
51,244
70.17%
74.63%
74.96%
82.72%
103.16%
68.70%
68.74%
66.67%
65.68%
102.09%
70.42%
Human Resources
Salaries & Wages
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Comp. Insurance
Total Salaries and Benefits
16
General Fund Expenditures
As of September 30, 2023
September 2023
Transactions
YTD Transactions
204
597
861
285
91
297
247
1,167
3,750
% of Annual
Budget
0.00%
0.00%
67.94%
59.70%
57.42%
28.50%
18.18%
118.91%
0.00%
7.07%
19.44%
0.00%
8.43%
Professional Services
Advertising/Promotions
Communications
Travel
Dues and Fees
Education and Training
Other Expenditures
General Supplies and Materials
General Supplies-Postage
Small Equipment
Software
Other Supplies - Uniforms
Total Operations
23
26
49
2023 Budget
30,000
100
300
1,000
1,500
1,000
500
250
200
3,500
6,000
150
44,500
Risk Management
Professional Services
Liability Insurance
Total Operations
-
15,000
256,800
271,800
15,000
183,619
198,619
100.00%
71.50%
73.08%
4,938
790
27
12
32
297
70
7
(390)
5,783
67,365
10,162
326
147
334
4,177
977
3,926
76
4,921
92,411
44,741
7,114
246
123
322
2,692
630
2,617
98
5,024
63,607
66.42%
70.01%
75.40%
83.33%
96.43%
64.45%
64.45%
66.67%
129.33%
102.09%
68.83%
-
-
45,000
100%
600
30
166
521
425
661
1,257
87
364
96
1,318
357
5,882
250
500
350
1,600
16,000
2,500
6,500
12,000
750
2,000
8,000
2,000
2,000
15,000
3,500
2,000
750
100
75,800
600
245
241
1,237
4,331
11,762
5,292
14,340
4
856
521
5,962
9
5,945
1,788
8,977
2,584
1,179
110,873
240.00%
48.91%
68.76%
77.31%
27.07%
470.49%
81.41%
119.50%
100%
114.15%
26.06%
74.53%
100%
297.23%
89.41%
59.85%
73.84%
58.96%
0.00%
0.00%
100%
100%
146.27%
1,459,441
70.75%
General Government Building
Salaries & Wages
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Comp. Insurance
Total Salaries and Benefits
Issuance Cost
Professional Services
Disposal - Garbage
Lawn Care
Pest Control
Repairs and Maintenance
Repairs and Maintenance - Vehicles
Rental of Equipment
Communications
Printing and Binding
Dues and Fees
Other Expenditures
General Supplies and Materials
General Supplies - postage
Water and Sewer
Natural Gas
Electricity
Gasoline and Diesel
Small Equipment
Software
Other Supplies-Uniforms
Capital Outlay - Sites
Capital Outlay - Buildings
Total Operations & Capital
TOTAL GENERAL GOVERNMENT
$
111,006
17
$
2,062,948
$
General Fund Expenditures
As of September 30, 2023
September 2023
Transactions
2023 Budget
YTD Transactions
% of Annual
Budget
Municipal Court
Salaries & Wages
Salaries & Wages - Overtime
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Compensation
Total Salaries and Benefits
12,704
3,955
124
37
116
747
175
(36)
17,821
177,070
1,000
55,613
2,131
441
1,170
11,040
2,582
13,793
152
454
265,446
120,722
37,691
1,290
368
1,147
7,057
1,650
9,195
137
463
179,721
68.18%
0.00%
67.77%
60.53%
83.33%
98.05%
63.92%
63.92%
66.67%
90.00%
102.09%
67.71%
Professional Services - Public Defender
Professional Services - Solicitor/Judge
Rental of Equipment
Communications
Advertising
Printing & Binding
Travel
Dues and Fees
Education and Training
Other Expenditures
General Supplies and Materials
General Supplies and Materials Postage
Food Supplies
Small Equipment
Software
Intergovernmental - Inmate Housing
Payment to Other Agencies
Total Operations
130
8,541
113
38
17
60
238
1,145
220
16,522
27,024
10,000
120,000
1,750
500
50
100
1,000
750
675
150
1,500
750
4,100
500
20,000
7,500
169,325
3,992
68,541
1,056
342
537
1,032
1,150
139
579
402
1,596
110
8,869
23,320
142,035
253,700
39.92%
57.12%
60.33%
68.42%
0.00%
0.00%
53.70%
137.57%
170.37%
92.53%
38.60%
53.65%
38.92%
22.00%
44.35%
310.93%
100%
149.83%
433,420
99.69%
TOTAL JUDICIAL
$
44,845
$
434,771
$
Police Administration
Salaries & Wages
Salaries & Wages-Overtime
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Compensation
42,280
219
8,208
373
78
363
2,569
601
13
(1,416)
566,854
4,000
95,310
3,892
956
3,478
35,641
8,335
45,231
304
17,862
388,405
744
65,598
3,019
680
3,363
23,543
5,506
30,154
371
18,235
68.52%
18.61%
68.83%
77.57%
71.12%
96.69%
66.06%
66.06%
66.67%
122.03%
102.09%
Total Salaries and Benefits
53,288
781,863
539,618
69.02%
Professional Services
Repairs & Maintenance
Repair & Maintenance-Vehicle
Rental of Equipment
Communications
Advertising
Printing and Binding
Travel
Dues and Fees
Education and Training
Other Expenditures
General Supplies and Materials
General Supplies - Postage
Gasoline/Diesel
Small Equipment
Software
186
482
364
1,878
53
30
71
1,561
11
1,000
5,500
5,000
2,500
5,000
600
6,000
5,000
6,000
2,000
2,000
1,000
18,000
4,000
1,000
350
5,383
6,447
4,305
2,130
2,758
2,919
4,163
3,117
898
1,086
424
8,578
1,979
118
35.00%
100%
117.22%
86.09%
85.19%
55.17%
0.00%
48.65%
83.27%
51.95%
44.91%
54.32%
42.35%
47.66%
49.49%
11.80%
18
General Fund Expenditures
As of September 30, 2023
September 2023
Transactions
YTD Transactions
2,030
151,901
198,587
% of Annual
Budget
45.11%
100%
287.39%
Other Supplies - Uniforms
Capitaloutlay - Vehicles
Total Operations and Capital
4,636
2023 Budget
4,500
69,100
Criminal Investigation Division
Salaries & Wages
Salaries & Wages-Overtime
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Compensation
24,888
7,703
394
61
235
1,480
346
(876)
290,027
6,000
82,116
4,345
588
1,823
18,354
4,292
24,587
152
11,057
256,912
2,722
67,261
3,355
588
2,255
15,349
3,590
16,391
182
11,288
88.58%
45.36%
81.91%
77.21%
100.00%
123.72%
83.63%
83.64%
66.67%
120.00%
102.09%
Total Salaries and Benefits
34,231
443,341
379,892
85.69%
-
750
-
0.00%
Repair & Maintenane
Repair & Maintenance-Vehicle
Communications
Printing and Binding
Travel
Dues and Fees
Education and Training
Other Expenditures
General Supplies and Materials
General Supplies and Materials-Postage
Gasoline and Diesel
Small Equipment
Software
Other Supplies - Uniforms
36
217
1,238
-
3,000
1,500
250
2,000
750
2,500
500
1,000
50
10,000
3,000
5,500
1,000
2,991
5,357
2,076
216
719
430
1,095
667
269
7,569
2,990
4,220
1,074
100%
178.57%
138.40%
86.40%
35.97%
57.39%
43.80%
133.39%
26.89%
0.00%
75.69%
99.67%
76.74%
107.40%
Total Operations and Capital
1,491
31,800
29,674
93.31%
Vice
Salaries & Wages
Salaries & Wages-Overtime
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Compensation
Capital Outlay - Vehicles
5,206
180
795
27
12
44
319
75
(197)
-
64,598
2,000
10,162
328
147
397
4,129
966
5,531
38
2,487
-
50,764
4,585
7,152
246
123
431
3,292
770
3,687
46
2,539
42,574
78.59%
229.26%
70.38%
74.94%
83.33%
108.67%
79.72%
79.69%
66.67%
120.00%
102.09%
100%
Total Salaries and Benefits
6,459
90,783
116,209
128.01%
Professional Services
19
General Fund Expenditures
As of September 30, 2023
September 2023
Transactions
YTD Transactions
209
598
(2,711)
2,352
2,026
% of Annual
Budget
8.35%
100%
-2711.22%
47.04%
100%
Repairs & Maintenance Vehicles
Repairs & Maintenance
Dues and Fees
Gasoline
Small Equipment
6
(2,752)
354
-
2023 Budget
2,500
100
5,000
-
Total Operations and Capital
(2,392)
7,600
2,474
32.56%
Patrol
Salaries & Wages
Salaries & Wages-Overtime
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Compensation
Total Salaries and Benefits
125,195
2,903
33,199
1,333
282
1,008
7,602
1,778
40
(5,404)
167,937
1,767,665
52,000
440,306
19,737
4,116
11,314
113,191
26,472
151,632
1,064
68,189
2,655,686
1,196,637
26,851
302,060
11,784
2,915
10,469
72,555
16,968
101,089
1,285
69,651
1,812,265
67.70%
51.64%
68.60%
59.71%
70.83%
92.53%
64.10%
64.10%
66.67%
120.79%
102.14%
68.24%
Professional Services
Repair & Maintenance
Repair & Maintenance-Vehicle
Communications
Printing and Binding
Travel
Dues and Fees
Education & Training
Other Expenditures
General Supplies and Materials
Gasoline and Diesel
Small Equipment
Software
Other Supplies - Uniforms
Captial Outlay - Vehicles
Capital Outlay - Machinery & Equipment
Payment to Other Agencies
13,486
1,896
347
3
89
10,658
3,845
6,157
1,410
5,000
5,000
70,000
15,000
500
7,000
4,000
12,000
2,000
4,000
130,000
20,000
20,000
51,000
7,500
1,450
22,136
81,775
17,104
179
2,966
4,942
5,556
1,305
2,529
71,728
20,139
20,513
20,365
201,620
6,157
12,781
29.00%
442.72%
116.82%
114.03%
35.80%
42.37%
123.54%
46.30%
65.26%
63.22%
55.18%
100.69%
102.57%
39.93%
100%
100%
170.41%
Total Operations and Capital
37,891
353,000
493,244
139.73%
Police Training
Salaries & Wages
Salaries & Wages-Overtime
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Compensation
3,553
(832)
(27)
200
47
(209)
68,488
2,000
10,163
328
147
441
4,370
1,022
5,854
38
2,633
48,839
580
5,881
191
86
327
3,008
703
3,903
46
2,688
71.31%
29.00%
57.87%
58.28%
58.33%
74.05%
68.84%
68.83%
66.67%
120.00%
102.09%
Total Salaries and Benefits
2,731
95,484
66,252
69.39%
Repair & Maintenance-Vehicle
Repairs & Maintenance
Travel
Dues and Fees
Education and Training
General Supplies and Materials
Weapons Supplies & Ammunition
Gasoline and Diesel
Small Equipment
Other Supplies - Uniforms
6
68
4,013
-
2,000
4,000
750
6,000
2,000
40,000
2,000
10,000
500
1,711
598
1,113
567
515
5,551
1,231
5,343
717
85.57%
100%
27.83%
75.66%
0.00%
25.75%
13.88%
61.57%
53.43%
143.30%
20
General Fund Expenditures
As of September 30, 2023
September 2023
Transactions
% of Annual
Budget
100%
100.00%
-
2,500
YTD Transactions
45,439
2,500
Total Operations and Capital
4,087
69,750
65,286
93.60%
Police Stations and Buildings
Professional Services
Disposal-Garbage/Recycle
Pest Control
Repairs and Maintenance
Rental of Land & Building
Communications
General Supplies and Materials
Water/Sewer
Electricity
Small Equipment
Software
Total Operations
91
45
967
3,521
1,217
427
450
1,152
7,870
250
1,500
1,000
12,000
45,000
12,000
3,000
5,000
12,000
9,200
1,300
102,250
734
649
8,910
35,213
13,978
3,212
3,792
8,395
310
75,193
0.00%
48.91%
64.88%
74.25%
78.25%
116.48%
107.06%
75.85%
69.96%
3.37%
0.00%
73.54%
Probation
Salaries & Wages
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Compensation
6,849
1,978
73
25
83
417
97
4
(203)
68,691
10,161
328
147
426
4,259
996
5,705
38
2,566
56,069
8,656
292
135
531
3,450
807
3,803
50
2,620
81.62%
85.19%
88.91%
91.67%
124.75%
81.02%
81.02%
66.67%
131.24%
102.09%
Total Salaries and Benefits
9,323
93,317
76,413
81.88%
Communications
Travel
Dues and Fees
Education and Training
General Supplies and Materials
Software
Other Supplies - Uniforms
40
48
250
-
500
500
250
250
250
3,000
1,000
363
156
66
2,250
147
72.53%
100%
62.27%
0.00%
26.46%
75.00%
14.70%
Total Operations and Capital
338
5,750
2,981
51.85%
Fire Services
Intergovernmental-Fire Services
-
-
-
0.00%
Total Fire Services
-
-
-
0.00%
3,858,088
80.38%
Capital Outlay - Vehicles
Intergovernmental
TOTAL PUBLIC SAFETY
$
2023 Budget
327,890
$
4,799,724
.
$
Highways and Streets
Professional Services-Engineering
Disposal-Garbage/Recycling
Pest Control
Repairs & Maintenance
Repairs & Maintenance-Vehicles
Rental of Equipment
Dues and Fees
Contract Labor
Other Expenditures
General Supplies and Materials
Water and Sewer
Electricity
Gasoline/Diesel
Small Equipment
Capital Outlay Infrastructure
Total Operations
21
3,155
6
340
3
38,931
60
61
625
-
100
1,200
250
75,000
5,000
2,000
475,000
250
500
1,500
5,000
1,000
3,035,480
1,200
699
59,431
54
3,327
989
367,929
60
469
477
2,222
3,366
-
1200.00%
0.00%
279.60%
79.24%
1.08%
166.35%
100%
77.46%
0.00%
11.99%
100%
31.79%
44.44%
336.64%
0.00%
43,181
3,602,280
440,224
12.22%
General Fund Expenditures
As of September 30, 2023
September 2023
Transactions
2023 Budget
YTD Transactions
% of Annual
Budget
Street Lights
Repairs & Maintenance
Electricity-Street Lights
11,779
5,000
130,000
17,376
94,383
347.52%
72.60%
Total Street Lights
11,779
135,000
111,759
82.78%
Repairs & Maintenance
Electricity-Traffic Lights
231
20,000
3,000
7,991
1,747
39.96%
58.22%
Total Traffic Lights
231
23,000
9,738
42.34%
561,720
14.94%
Traffic Lights
TOTAL PUBLIC WORKS
$
55,191
$
3,760,280
$
Tree Commission
Repairs & Maintenance
Travel
Dues and Fees
Education and Training
General Supplies & Materials
Books and Periodicals
-
31,500
750
500
1,000
750
500
414
-
0.00%
0.00%
0.00%
0.00%
55.20%
0.00%
Total Operations
-
35,000
414
1.18%
Culture and Recreation
Intergovernmental-Sequoyah Regional
-
4,000
4,000
100.00%
4,414
11.32%
TOTAL CULTURE AND RECREATION
$
-
$
39,000
$
Building Inspections
Salaries & Wages
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Compensation
17,148
2,436
136
37
142
1,046
245
(208)
224,867
38,441
1,623
515
1,521
13,973
3,268
18,718
152
2,621
149,077
23,250
1,072
380
1,447
9,077
2,123
15,706
182
2,676
66.30%
60.48%
66.08%
73.76%
95.11%
64.96%
64.96%
83.91%
120.00%
102.09%
Total Salaries and Benefits
20,981
305,699
204,989
67.06%
22
General Fund Expenditures
As of September 30, 2023
September 2023
Transactions
136
157
66
1,050
25
34
301
1,769
2023 Budget
1,000
3,000
2,500
10,000
200
1,000
1,000
1,000
250
250
4,000
100
1,500
4,000
250
30,050
YTD Transactions
1,203
1,409
818
1,623
188
57
1,537
997
3,366
11,199
% of Annual
Budget
0.00%
40.10%
56.38%
0.00%
0.00%
0.00%
81.84%
162.25%
75.05%
0.00%
100%
38.43%
0.00%
66.49%
84.15%
0.00%
37.27%
-
-
-
0.00%
100%
Planning and Zoning
Salaries & Wages
Employee Benefits-Medical
Employee Benefits-Dental
Employee Benefits-ADD Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers' Compensation
Total Salaries and Benefits
14,556
4,608
127
37
149
851
199
(496)
20,031
131,441
28,501
390
294
1,057
8,149
1,906
10,917
76
6,262
188,993
99,108
33,154
890
259
1,193
5,671
1,329
4,054
90
4,561
150,311
75.40%
116.33%
228.22%
88.18%
112.90%
69.60%
69.75%
37.13%
118.42%
72.83%
79.53%
Professional Services-Engineering
Professional Services-Legal
Technical Services - Planning
Communications
Advertising
Printing & Binding
Travel
Dues and Fees
Education and Training
Planning & Zoning Meeting Fees
Other Expenditures
General Supplies and Materials
General Supplies - Postage
Gasoline & Diesel
Small Equipment
Software
Total Operations
8,155
193
46
80
196
14
29
8,714
75,000
7,000
2,500
600
20,000
500
1,000
2,500
750
3,000
250
250
1,000
50
250
30,500
145,150
48,211
5,460
368
1,308
11,753
329
1,975
48
3,185
404
1,563
514
5,339
80,456
64.28%
78.00%
0.00%
61.41%
6.54%
2350.65%
32.85%
79.00%
6.33%
106.17%
161.58%
625.07%
51.44%
0.00%
2135.72%
0.00%
55.43%
Professional Services-Legal
Repairs & Maintenance - Vehicles
Communications
Advertising -Promotions
Printing & Binding
Travel
Dues and Fees
Education and Training
Other Expenditures
General Supplies and Materials
General Supplies - Postage
Gasoline/Diesel
Books and Periodicals-Code Books
Small Equipment
Software
Other Supplies - Uniforms
Total Operations
Urban Redevelopment and Housing
Intergovernmental
Total Operations
23
General Fund Expenditures
As of September 30, 2023
September 2023
Transactions
Economic Development
Salaries & Wages
FICA
Medicare
Employee Benefits - Retirement
Workers Comp Insurance
Total Salaries & Benefits
2023 Budget
YTD Transactions
% of Annual
Budget
1,015
61
14
(4)
1,085
13,190
819
191
1,095
56
15,351
9,625
575
134
730
57
11,121
72.97%
70.21%
70.40%
66.67%
102.07%
72.45%
-
-
-
0.00%
100.00%
4,735
1,508
92
12
62
283
66
(21)
6,737
60,551
18,122
1,086
147
635
3,816
892
5,112
38
263
90,662
44,915
13,576
825
123
612
2,683
627
3,408
39
269
67,076
74.18%
74.91%
75.97%
83.33%
96.40%
70.31%
70.33%
66.67%
102.00%
102.09%
73.98%
Communications
Travel
Dues and Fees
Education and Training
Other Expenditures
Supplies - Special Events
Software
Total Operations
40
800
840
600
700
1,400
1,300
1,000
5,000
528
388
1,531
1,450
143
2,200
600
6,840
87.94%
55.43%
109.38%
111.54%
100%
100%
59.99%
136.80%
Intergovernmental
Intergovernmental - COED
Total Intergovernmental
-
13,000
13,000
13,000
13,000
100.00%
100.00%
544,992
68.65%
18,466
78,722
51,269
100%
100%
45.06%
Professional Services
Total Operations
Main Street Program
Salaries and Wages
Employee Benefits - Medical
Employee Benefits - Dental
Employee Benefits - Add Life
Employee Benefits - Disability
FICA
Medicare
Employee Benefits - Retirement
Unemployment
Workers Comp Insurance
Total Salaries and Benefits
TOTAL HOUSING AND DEVELOPMENT
$
60,156
Capital Lease
Captial lease - Interest
Capital lease - Other debt
Capital lease Principal
$
3,223
9,620
793,905
$
113,781
TOTAL CAPITAL LEASE
$
12,843
$
113,781
$
148,457
130.48%
Other Financing Uses
Transfer to Other Funds
TOTAL OTHER FINANCING USES
$
-
$
45,591
45,591
$
2,606,593
2,606,593
5717.34%
5717.34%
TOTAL GENERAL FUND EXPENDITURES
$
611,932
$
12,050,000
$
9,617,125
79.81%
24
American Rescue Plan (ARP) Act of 2021
As of September 30, 2023
REVENUES:
September 2023
Transactions
Interest Revenue
Miscellaneous Revenue
TOTAL REVENUES
8,107
$
EXPENDITURES:
Intergovernmental Fire Services
Repairs & Maintenance
Capital Outlay - Infrastructure
TOTAL EXPENDITURES
8,107
1,500
5,767,700
$
8,862
25
5,769,200
$
3,150,975
2,618,225
8,862
$
YTD
Transactions
2023 Budget
$
5,769,200
$
% of Annual
Budget
62,326
-
4155.08%
0.00%
62,326
1.08%
3,239,490
10,575
30,000
102.81%
100%
1.15%
3,280,065
56.85%
Operating Grant Fund
As of September 30, 2023
REVENUES:
September 2023
Transactions
2023 Budget
YTD
Transactions
-
75,000
102,030
136.04%
102,030
136.04%
113,047
150.73%
113,047
150.73%
Atlanta Regional Commission Grant
TOTAL REVENUES
$
-
$
75,000
$
% of Annual
Budget
EXPENDITURES:
Payments to Other Agencies-FOCUS
TOTAL EXPENDITURES
9,125
$
9,125
26
75,000
$
75,000
$
Parks&RecreationFund
As of September 30, 2023
REVENUES:
September 2023
Transactions
Alcoholic Bev Excise Tax Beer & Wine
Alcoholic Bev Excise Tax Distilled Spirit
Local Option Mixed Drink Tax
Penalties and Interest
Miscellaneous Revenue
Transfers from General Fund
Rents and Royalties
TOTAL REVENUES
21,653
8,817
5,992
121
791
$
37,375
YTD
Transactions
2023 Budget
300,000
120,000
60,000
20,000
$
500,000
% of Annual
Budget
194,410
78,342
54,308
646
2
1,920,000
9,839
64.80%
65.29%
90.51%
100%
100%
100%
49.20%
$
2,257,548
451.51%
0.00%
72.50%
35.24%
71.13%
0.80%
41.69%
44.16%
52.29%
0.00%
100%
26.76%
116.74%
89.36%
69.03%
65.79%
0.00%
96.70%
100%
320.44%
46.00%
64.53%
94.57%
81.74%
0.00%
100%
39.78%
100%
100%
100%
100%
100%
$
544
1,762
1,245
12
104
1,016
2,615
12,140
66,908
1,167
7,149
518
32,124
363
306
1,602
27,600
1,291
5,674
2,861
1,134,430
39,782
49,788
10,009
6,528
737,781
179,368
2,324,686
EXPENDITURES:
Disposal-GarbageDepot
Pest Control - Depot
Repairs & Maintenance - Depot
Communications
General Supplies - Depot
Water/Sewer - Depot
Natural Gas - Depot
Electricity - Depot
Small Equipment - Depot
Professional Services
Capital Outlay - Buildings
Disposal - Garbage Parks
Lawn Care
Pest Control - Parks
Repairs & Maintenance - Parks
Rental - Equipment & Land
Communications
Advertising
Dues and Fees
Contract Labor
General Supplies and Materials - Parks
Water/Sewer - Parks
Electricity - Parks
Small Equipment - Parks
Capital Outlay - Sites
Capital Outlay - Site Improvements
Capital Outlay - Improv JC Mullins
Capital Outlay - Improv Barrett Park
Capital Outlay - Improv Barrett Spring
Capital Outlay - Buildings
Transfers to Other Funds
TOTAL EXPENDITURES
45
225
138
13
614
66,908
146
1,254
45
1,622
40
1,182
790
330
$
73,353
27
500
750
5,000
1,750
1,500
250
2,300
5,000
500
250,000
1,000
8,000
750
48,825
1,000
375
500
60,000
2,000
6,000
3,500
500
100,000
$
500,000
464.94%
Tax Allocation District Fund
As of September 30, 2023
REVENUES:
September 2023
Transactions
Intergovernmental Cherokee County Governme
Intergovernmental Cherokee County School Di
Transfers from General Fund
TOTAL REVENUES
$
-
YTD
Transactions
2023 Budget
$
% of Annual
Budget
59,289
195,255
45,591
300,135 $
4,070
118,428
122,498
6.86%
60.65%
0.00%
40.81%
300,135
39,619
13.20%
39,619
13.20%
EXPENDITURES:
Transfer to Debt Service Fund
TOTAL EXPENDITURES
$
-
28
$
300,135
$
Hotel/Motel Tax Fund
As of September 30, 2023
REVENUES:
September 2023
Transactions
2023 Budget
YTD
Transactions
567
6,000
4,225
70.42%
4,225
70.42%
6,640
-
132.80%
0.00%
6,640
110.67%
Hotel/Motel Taxes
TOTAL REVENUES
$
EXPENDITURES:
Advertising/Promotions
Payment to Other Agencies
TOTAL EXPENDITURES
567
$
6,000
$
-
$
5,000
1,000
$
6,000
29
$
% of Annual
Budget
Urban Redevelopment Agency
As of September 30, 2023
REVENUES:
September 2023
Transactions
2023 Budget
YTD
Transactions
-
3,454,000
2,523,759
73.07%
2,523,759
73.07%
2,523,759
73.07%
2,523,759
73.07%
Proceeds from General Long-term Deb
TOTAL REVENUES
$
EXPENDITURES:
Transfer to Town Center Fund
TOTAL EXPENDITURES
-
$
3,454,000
$
-
$
3,454,000
$
3,454,000
30
$
% of Annual
Budget
SPLOST III Fund
As of September 30, 2023
REVENUES:
September 2023
Transactions
Transfer from Other Funds
Special Assessments - Crestmont
Prior Year Fund Balance
TOTAL REVENUES
$
EXPENDITURES:
Capital Outlay-Infrastructure
Capital Outlay-Infrastructure
TOTAL EXPENDITURES
$
YTD
Transactions
2023 Budget
-
5,964
284,036
- $
290,000
-
290,000
- $
290,000
31
$
$
% of Annual
Budget
22,150
-
100%
0.00%
0.00%
22,150
7.64%
(3,067)
44,597
100%
15.38%
41,530
14.32%
SPLOST V Fund
As of September 30, 2023
REVENUES:
September 2023
Transactions
SPLOST V Revenue
Grant Revenue-LMIG
Grant Revenue-SRTA
Assessments - Roads & sidewalks
Proceeds from GTIB Loan
TOTAL REVENUES
1,157,601
$
1,157,601
YTD
Transactions
2023 Budget
2,825,000
160,000
850,000
8,000,000
$
11,835,000
$
% of Annual
Budget
2,059,273
158,523
637,834
100,620
2,237,087
72.89%
99.08%
75.04%
100%
27.96%
5,193,337
43.88%
433,641
15,021
4,200
781,508
89,035
177,595
2,780,962
189,324
33,364
16,216
173.46%
150.21%
0.28%
130.25%
100%
71.04%
58.55%
6.31%
0.00%
133.46%
0.00%
0.00%
6.49%
4,520,866
38.20%
EXPENDITURES:
Capital Outlay-Buildings
Capital Outlay-Public Safety Equipment
Capital Outlay-Sites
Capital Outlay-LMIG
Capital Outlay-HOTL Vehicle Bridge
Capital Outlay-Industrial Connector
Capital Outlay-HS Pkwy Phase II
Capital Outlay-HS Pkwy Phase III
Capital Outlay-Holly Street
Capital Outlay-Equipment
Capital Outlay - HS Pkwy Sidewalk
Capital Outlay - Hickory Sidewalk
Capital Outlay - Fox Creek/Turner Village
TOTAL EXPENDITURES
47,215
39,815
17,000
25,498
55,508
4,578
$
189,613
32
250,000.00
10,000
1,500,000
600,000
250,000
4,750,000
3,000,000
100,000
25,000
100,000
1,000,000
250,000
$
11,835,000
$
Town Center Fund
As of September 30, 2023
Revenues
September
2023
Transactions
Transfer from Other Funds
TOTAL REVENUES
$
-
$
1,066,831
1,066,831
2023 Budget
YTD
Transactions
3,754,000
2,848,759
75.89%
$
2,848,759
75.89%
$
4,333,797
97,963
434
4,432,194
115.44%
100%
100%
118.07%
$
3,754,000
$
3,754,000
3,754,000
% of Annual
Budget
Expenditures
Capital Outlay - Site Improvements
Capital Outlay - Buildings
Capital Outlay - Buildings Parking Deck
TOTAL EXPENDITURES
33
Debt Service Fund
As of September 30, 2023
Revenues
September 2023
Transactions
2023 Budget
YTD
Transactions
-
2,300,135
3,258,430
141.66%
3,258,430
141.66%
329,441
29,295
555,556
115,385
117,948
34,263
107,484
0.00%
99.99%
99.98%
100.00%
50.00%
99.96%
50.87%
69.43%
1,289,371
56.06%
Transfer from Other Funds
TOTAL REVENUES
$
-
$
2,300,135
$
% of Annual
Budget
Expenditures
Contingency
Debt Service - Bond Principal HSPRA
Debt Service - Bond Interest HSPRA
Debt Service - Bond Principal URA 2019
Debt Service - Bond Principal URA 2020
Debt Service - Bond Interest URA 2019
Debt Service - Bond Interest URA 2020
Debt Service - Bond Interest URA 2021
TOTAL EXPENDITURES
67,865
$
814,869
329,475
29,300
555,556
230,770
118,000
67,355
154,810
67,865
$
34
2,300,135
$
Stormwater Utility Fund
As of September 30, 2023
REVENUES:
September 2023
Transactions
2023 Budget
YTD
Transactions
171
470,000
14,772
3.14%
14,772
3.14%
38,856
6,776
216
96
248
2,408
560
3,224
24
1,832
175
29,113
5,284
766
1,370
625
831
54
343
869
292
144
220
525
785
154
170
3,115
66.66%
66.69%
65.85%
65.31%
65.78%
66.63%
66.27%
66.60%
63.16%
66.67%
17.50%
29.11%
3.47%
30.66%
27.40%
100%
41.54%
54.00%
5.28%
34.76%
0.00%
116.93%
28.80%
14.67%
52.47%
19.61%
15.40%
67.84%
0.00%
0.00%
89.01%
99,075
21.08%
Stormwater Utility Fees
TOTAL REVENUES
$
171
$
470,000
$
% of Annual
Budget
EXPENSES:
Salaries & Wages
Employee Benefits - Medical Insurance
Employee Benefits - Dental Insurance
Employee Benefits - Disability
Employee Benefits - ADD Life
FICA
Medicare
Employee Benefits - Retirement
Unemployment
Workers Comp Insurance
Professional Services
Professional Services - Engineer
Repairs & Maintenance
Repairs & Maintenance - Vehicles
Rental of Equipment
Pest Control
Communications
Printing and Binding
Dues and Fees
Training
Contract Labor
Other Expenditues
General Supplies & Materials
General Supplies - Postage
Water/Sewer
Gasoline & Diesel
Small Equipment
Other Supplies-Uniforms
Depreciation
Contingency
Capital Lease Interest
TOTAL EXPENSES
6
155
125
78
54
1
60
136
$
615
35
58,287
10,161
328
147
377
3,614
845
4,841
38
2,748
1,000
100,000
152,314
2,500
5,000
2,000
100
6,500
2,500
5,000
250
500
1,500
1,000
4,000
1,000
250
95,000
4,700
3,500
$
470,000
$
Main Street Board
Budget To Actual Comparison Report
As of September 30, 2023
Revenues
September 2023
Transactions
2023 Budget
YTD
Transactions
-
60,662
25,000
5,000
5,000
65,662
4,250
-
108%
0.00%
100%
0.00%
0.00%
$
69,912
73.08%
$
44,915
13,576
825
123
612
2,683
627
3,408
39
269
528
388
1,531
1,450
143
2,200
73,316
74.18%
74.91%
75.97%
83.33%
96.40%
70.31%
70.33%
66.67%
102.00%
102.09%
87.94%
55.43%
109.38%
111.54%
100%
0.00%
100%
76.64%
Business & Occupation Licenses
Alcohol Beverage Licenses
Alcohol Pouring Permits
Donations From Private Sources
Rents and Royalties
TOTAL REVENUES
$
-
$
95,662
$
4,112
1,504
94
13
78
213
50
(6)
(65)
121
800
6,914 $
60,551
18,122
1,086
147
635
3,816
892
5,112
38
263
600
700
1,400
1,300
1,000
95,662
% of Annual
Budget
Expenditures
Salaries & Wages
Employee Benefits - Medical
Employee Benefits- Dental
Employee Benefits-Add Life
Employee Benefits-Disability
FICA
Medicare
Employee Benefits-Retirement
Unemployment
Workers Comp Insurance
Communications
Travel
Dues and Fees
Education and Training
Other Ecxpenditures
Software
Small Equipment
TOTAL EXPENDITURES
36
Holly Springs Tree Commission
Budget to Actual Comparison Report
As of September 30, 2023
Revenues
September
2023
Transactions
2023 Budget
YTD
Transactions
-
34,980
20
26,400.00
-
75.47%
0.00%
26,400.00
75.43%
414.00
-
0.00%
0.00%
0.00%
0.00%
55.20%
0.00%
414.00
1.18%
Development Fees/Recompense
Donations from Private Source
TOTAL REVENUES
$
-
$
35,000.00
$
% Variance
Expenditures
Landscaping/Tree Planting & Care
Travel
Dues and Fees
Education and Training
Tree Seedlings
Books and Periodicals
TOTAL EXPENDITURES
$
-
31,500
750
500
1,000
750
500
$
37
35,000.00
$
City of Holly Springs
Court Statistics
2023 Year to Date
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&dΎͲtĂƌƌĂŶƚ
Jan
ϭϮϯ
ϯϭϳ
ϳ
ϱϰ
Feb
72
226
5
60
Mar
80
280
7
53
April
43
155
2
51
May
60
188
4
64
June
81
219
6
93
July
85
293
6
37
Aug
93
258
7
38
Sep
38
143
4
41
ϴ
Ϯϰ
ϭϰ
Ϭ
ϯϴϭ
2
27
6
3
289
7
5
13
0
341
5
6
6
0
323
3
19
5
1
355
18
11
7
0
250
10
16
5
0
199
7
10
8
0
247
12
9
12
2
263
72
127
76
6
2,648
ϲϱϰ
ϰ
ϴ
1,594
615
23
3
1,331
649
5
4
1,444
676
6
4
1,277
629
13
1
1,342
608
22
2
1,317
455
16
1
1,123
503
17
4
1,192
662
15
3
1,204
5,451
121
30
11,824
* Failure to Appear
** Driver's License
Year To Date Court Statistics
6,000
5,000
4,000
3,000
2,000
1,000
-
Oct
-
Nov
Dec
-
YTD
675
2,079
48
491
-
City of Holly Springs
Monthly Operation Report
Executive Summary
Description
Pot Hole Repair
Tree Service Work
ROW Mowing
Dead Animal Pick Up
Street Sweeping
Road Salting
Sign Maintenance
Traffic Signals
Equipment Maintenance
Misc. Work Orders
PARKS
J.B. Owens
Barrett Park
J.C. Mullins
Sep-23
3
2
57
2
0
0
0
1
3
3
Monthly Totals
140
20
18
31
City of Holly Springs
Stormwater Statistics
2023 Year to Date
Stormwater Inspection Days
Number of Stormwater Complaints
Miles of Road Swept
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
6
6
1.8
4
4
1.9
4
4
1.1
3
3
0
2
2
0
3
3
0
2
2
0
4
4
0
2
2
0
SEP
OCT
OCT
NOV
DEC
30
30
4.8
Year to Date Stormwater Statistics
7
6
5
4
3
2
1
0
JAN
FEB
MAR
APR
MAY
Stormwater Inspection Days
JUN
JUL
AUG
Number of Stormwater Complaints
Miles of Road Swept
YTD
NOV
DEC
City of Holly Springs
Building Permits and Certificates of Occupancy
2023 Year to Date
Jan
Feb
March
April
May
June
July
Aug
Sep
3
2
6
5
12
5
36
4
4
5
10
1
1
3
3
1
2
4
1
2
5
1
3
2
1
18
4
8
4
3
9
9
5
20
17
5
1
3
10
2
4
2
12
8
19
21
3
2
4
1
6
3
1
22
24
1
1
1
7
1
Oct
Nov
Dec
YTD
Single-Family
Houses
Accessory Structures
Additions
Basement Buildouts
Mechanical
Plumbing
Electrical
Miscellaneous
Residential Fence
Certificates of Completion
Certificates of Occupancy
4
10
6
23
32
6
3
3
17
3
3
3
1
6
22
7
9
133
28
2
18
39
23
13
50
62
25
175
1
2
8
1
15
Multi-Family
Townhomes
Apartments
Misc-Multi Family
Certificates of Occupancy
14
3
2
2
14
0
0
8
1
Commercial
New Structures
Addition-C
Tenant Build Outs
Accessory Structures
Mechanical
Plumbing
Electrical
Misc-C
Signs
Utilities
Commercial Fence
Certificates of Completion
Certificates of Occupancy
2
1
2
2
1
1
8
1
3
2
6
1
7
2
1
2
1
1
2
2
4
1
1
1
5
4
1
1
1
19
2
2
2
3
1
2
2
2
5
6
3
4
1
2
1
2
4
1
Year To Date Permits Issued
1
1
3
1
2
3
3
6
5
0
6
20
1
2
7
40
17
22
0
13
19
1
Year To Date Certificates of Occupancy Issued
3.33%
13.33%
27.27%
3.18%
83.33%
69.55%
Single-Family
Multi-Family
Commercial
Single-Family
Multi-Family
Commercial
City of Holly Springs
Occupational Tax Summary
2023 Year to Date
Jan
Construction Trade
Equipment Rental
Home Occupation
Insurance Company
Professional Services
Restaurant
6
7
13
Feb
5
3
8
March
6
7
13
April
May
4
4
June
2
2
4
July
2
1
3
Aug
4
2
6
Sep
3
3
6
Oct
3
2
5
Nov
-
Year To Date Occupational Tax
0.00%
0.00%
0.00%
43.55%
56.45%
0.00%
Construction Trade
Insurance Company
Equipment Rental
Professional Services
Home Occupation
Restaurant
Dec
-
Total
-
35
27
62
0.00%
0.00%
56.45%
0.00%
43.55%
0.00%
100.00%
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- Agenda Watch · Sep 20, 2026
Permanent ID DKT-2026-002776 — this record is never deleted.
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- Sep 20, 2026 Filed on the Docket
- Sep 20, 2026 Full document archived — public record
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