On the agenda: Warrensburg meeting — data center (Mar 23)

City Council Agenda
Monday, March 23, 2026

7:00 P.M.
200 S. Holden
Warrensburg, MO 64093
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1. Call To Order And Pledge Of Allegiance
2. Roll Call
3. Approval Of City Council Minutes
3.I. City Council Minutes

Motion to Approve Regular City Council Meeting Minutes dated
March 9, 2026
Documents:
03-09-2026 REGULAR MEETING MINUTES.PDF

Documents:
03-09-2026 REGULAR MEETING MINUTES.PDF
4. Adoption Of Agenda
5. Presentation
5.I. Presentation Of Fire Department Service Award

Presentation of 20-year service award and Unit Commendation to
Captain Anna Koons.
6. Public Hearing
6.I. A Public Hearing On An Ordinance Amending Chapter 27 Regarding Data

Warehousing Facilities
Public Hearing on An Ordinance Amending Chapter 27 of the Code of
City Ordinances of the City of Warrensburg, Missouri, Regarding Data
Warehousing Facilities
Presented by: Barbara Carroll, AICP, Director of Community
Development
Documents:
DATA WAREHOUSING FACILITY ORDINANCE CC
DOCUMENTS.PDF
7. 1st/2nd Reading Ordinance
7.I. An Ordinance Amending Chapter 27 Regarding Data Warehousing

Facilities
An Ordinance Amending Chapter 27 of the Code of City Ordinances of
the City of Warrensburg, Missouri, Regarding Data Warehousing
Facilities
Presented by: Barbara Carroll, AICP, Director of Community
Development
Documents:
DATA WAREHOUSING FACILITY ZONING ORDINANCE.PDF
7.II. An Ordinance Amending Chapter 22 Of The Code Of City Ordinances

Regarding Data Warehousing Facilities
An Ordinance Amending Chapter 22 of the Code of City Ordinances of
the City of Warrensburg, Missouri regarding Data Warehousing
Facilities
Presented by Barbara Carroll, AICP, Director of Community
Development

the City of Warrensburg, Missouri regarding Data Warehousing
Facilities
Presented by Barbara Carroll, AICP, Director of Community
Development
Documents:
DATA WAREHOUSING LICENSING ORDINANCE
31926_KAS.PDF
7.III. An Ordinance Amending Ch 28 Regarding Smoking Rooms

An Ordinance Amending Chapter 28 of the Code of City Ordinances of
the City of Warrensburg, Missouri, Regarding Smoking Rooms
Presented by: Barbara Carroll, AICP, Director of Community
Development
Documents:
SMOKING ROOM ORDINANCE CC DOCUMENTS.PDF
7.IV. An Ordinance Adding Section 2-545 Establishing A Fund Application

Grant Cycle And Annual Consideration Of Award Concerning The
Stevenson Trust Fund
An Ordinance Adding Section 2-545 Establishing a Fund Application
Grant Cycle and Annual Consideration of Award to Chapter 2
Administration, Article VI Finance, Division 3 Trust Fund of the Code
of Ordinances Concerning the Charles W. Stevenson Trust Fund
Presented by Jodi L. Schneider, City Clerk
Documents:
CC LTR ESTABLISH GRANT CYCLE-ANNUAL AWARD
STEVENSON TRUST.PDF
ORD FUND APPLICATION CYCLE AND ANNL AWARD
STEVENSON TRUST.2.PDF
7.V. An Ordinance Authorizing A Contract With Consumer Collection

Management, Inc. For Collection Agency Services
An Ordinance Authorizing the City Manager and City Clerk to Execute
a Contract with Consumer Collection Management, Inc. for Collection
Agency Services
Presented by Carolyne Tuwei, Finance Officer
Documents:
CITY COUNCIL LETTER AND ORDINANCE COLLECTION
AGENCY SERVICES.PDF
CONSUMER COLLECTION MANAGEMENT - AGREEMENT

Documents:
CITY COUNCIL LETTER AND ORDINANCE COLLECTION
AGENCY SERVICES.PDF
CONSUMER COLLECTION MANAGEMENT - AGREEMENT
V2.PDF
CONSUMER COLLECTION MANAGEMENT - RFP
SUBMISSION-DEBT COLLECTION SERVICES CITY OF
WARRENSBURG, MO (1).PDF
PROPOSAL COMPARISON SHEET.PDF
7.VI. An Ordinance Authorizing Change Order No. 1 With BC Mowing & Tilling,

LLC For The 2023 Sunset Hill Cemetery Contract Mowing Services
An Ordinance Authorizing the City Manager and City Clerk to execute
Change Order No. 1 with BC Mowing & Tilling, LLC for the 2023
Sunset Hill Cemetery Contract Mowing Services
Presented by Phil Adlich, Director of Public Works
Documents:
LETTER AND ORDINANCE CHANGE ORDER SUNSET
HILL.PDF
CHANGE ORDER NO. 1 - SUNSET HILL CEMETERY.PDF
BC SUNSET HILL CEMETERY CONTRACT 2023.PDF
8. Other Business
8.I. A Resolution Accepting Donation Of Lithograph Print By Dennis T. Yates

Entitled "I'm On Time"
A Resolution Accepting the Donation of a Lithograph Print by Dennis
T. Yates entitled "I'm on Time" depicting the Warrensburg Historic
Train Depot
Presented by Jodi Schneider, City Clerk
Documents:
CC LTR ACCEPT LITHOGRAPH PRINT OF DENNIS T. YATES
ENTITLED IM ON TIME DEPICTING TRAIN DEPOT.PDF
RESOLUTION ACCEPTING DONATION OF LITHOGRAPH
PRINT OF ARTIST DENNIS YATES ENTITLED IM ON TIME.PDF
LITHOGRAPH PRINT BY YATES.PDF
8.II. A Resolution Approving A Donation Request By Autism Awesome

Stronger Together, Inc. From The Stevenson Fund In The Amount Of
$200.00
A Resolution Approving a Donation Request by Autism Awesome
Stronger Together, Inc. from the Stevenson Fund in the amount of
$200.00
Presented by Jodi L. Schneider, City Clerk

A Resolution Approving a Donation Request by Autism Awesome
Stronger Together, Inc. from the Stevenson Fund in the amount of
$200.00
Presented by Jodi L. Schneider, City Clerk
Documents:
CC LTR DONATION REQ 2026 AUTISM AWESOME
STRONGER TOGETHER.PDF
RESOLUTION DONATION REQ 2026 AUTISM AWESOME
STRONGER TOGETHER INC.PDF
AASTI REQUEST -- ONLINE FORM SUBMITTAL_ DONATION
REQUEST TO THE STEVENSON TRUST FUND.PDF
9. Appearances To The Council Not Listed On The Agenda
10. Miscellaneous Matters From The Mayor And/Or City Council
11. City Staff Updates
11.I. City Staff Update - City Manager
11.II. City Staff Update - Administrative Services Department
11.III. City Staff Update - City Clerk
11.IV. City Staff Update - Community Development

Documents:
COMM DEV REPORT 3-18-26.PDF
11.V. City Staff Update - Fire Department
11.VI. City Staff Update - Parks And Recreation Department
11.VII. City Staff Update - Police Department
11.VIII. City Staff Update - Public Works Department
11.IX. City Staff Update - Warrensburg Convention And Visitors Bureau
12. Adjourn

CITY COUNCIL MEETING OF MARCH 9, 2026
A meeting of the Warrensburg City Council was held on March 9, 2026, at 7:00 p.m., at 200 S.
Holden and via Zoom, with Mayor Uhler presiding. Mayor Uhler called the meeting to order.
Roll was called as follows, Present: Osborne, Latare (virtual), Jones, Uhler. Absent: Kushner.
The minutes for the Regular City Council Meeting dated February 23, 2026 were considered.
Osborne moved to approve the minutes. Yes: Osborne, Latare, Jones, Uhler. No: none.
The adoption of the agenda was considered. Jones moved to adopt the agenda. Yes: Osborne,
Latare, Jones, Uhler. No: none.
Mayor Uhler invited city staff and community members to the dais for the reading of the
Women’s History Month March 2026 proclamation. The proclamation recognized the many
economic, cultural and social roles women have made historically made to the growth of the
country and in continuing to lead change for shaping a sustainable future.
Bill No. 03-01-2026, being for an Ordinance Authorizing the City Manager and City Clerk to
Enter into an Agreement between the City of Warrensburg and Johnson County Ambulance
District and Johnson County Emergency Service Board for the Operation of an Integrated
Dispatching Solution, was read a first time by title only. Fire Chief Jennings said the proposed
ordinance is an agreement between those agencies moving forward for the operation of an
integrated dispatching solution. Jennings offered a recap on the installation of a fire station
alerting system at both stations in 2025. The alerting system came aboard, and the city was
offered an upgrade to expand services for future integration into the dispatch center IP network
to improve communications and reduce the time it takes to dispatch units. At the time of radio
upgrades, the city’s fire department and the Johnson County Ambulance District (JCAD) were in
the process of evaluating station alerting systems and both installed the same systems for
future capabilities of integration. Both agencies agreed to partner together to split the initial cost
to get the system in place. The implementation of the Memorandum of Understanding will lay
out the framework of the annual computer-aided dispatch integration maintenance cost of
$2,200 with the city to pay one-half at $1,100 and the other one-half paid by JCAD. The adopted
FY26 budget included the allocation of $35,000 to purchase the station alerting system dispatch
integration with all required installation and programming. The estimated project total is
$59,929.94 with the city paying one-half at $29,965.97 and the other one-half to be paid by
JCAD. There being no questions, Osborne moved to approve said bill. Roll was called for the
adoption or rejection of said bill as follows: Yes: Osborne, Latare, Jones, Uhler. No: none. Said
bill was duly adopted and given Ordinance No. 6012.
Bill No. 03-02-2026, being for an Ordinance Authorizing the City Manager and City Clerk to
Execute a Contract Agreement with J.C. Myers Construction Co., Inc. for the 2026 Curb and
A.D.A. Ramps Project in the City of Warrensburg, Missouri, was read a first time by title only.
Public Works Director Adlich said the city published a request for proposal for its annual curb
and A.D.A. ramp program. This work focuses on repairing curbs, driveway approaches and
bringing A.D.A. ramps into compliance prior to and on streets selected for the annual street
maintenance mill and hot mix asphalt overlay project. The 2026 project bid submittals were
opened on February 18, 2026. The project had nine plan holders and received four responsive
bids. J.C. Myers Construction Co., Inc. was the apparent low and qualified bidder pursuant to
the attached bid tabulation placed in the council packet. Adlich noted that quantities shown on
the bid tab and bid forms were not the actual quantities but used for bidding purposes to receive
competitive bids on the unit prices for each line item. The unit prices are firm and locked in upon

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execution of a contract with the awarded bidder. The actual quantities are unknown but
monitored by the project manager as the project progresses to maximize the amount of work to
be done and not exceeding the budgeted amount of $200,000. Adlich provided a project
location map in the area of E. Market Street from Maguire to Casey’s driveway (depicted by a
red line) and Railroad Street from Holden to Maguire (depicted by a green line). Adlich said
budgeted funds remaining will be used on College Street. Councilmember Jones asked if this
was a prevailing wage contract and pointed out the amount differences in bids received. Adlich
said that projects over $75,000 are prevailing wage as noted in the request for proposals
prepared by the engineering firm. City Counselor Sommer added that qualified bidders must
acknowledge prevailing wage on submittal forms and provide an executed Affidavit of
Compliance. There being no further questions, Jones moved to approve said bill. Roll was
called for the adoption or rejection of said bill as follows: Yes: Osborne, Latare, Jones, Uhler.
No: none. Said bill was duly adopted and given Ordinance No. 6013.
Mayor Uhler read Mayoral Appointments, as follows:
(a)

Re-Appoint Jeffrey Rehm as a member of the Energy and Sustainability Task
Force for a two-year term beginning August 2025 through August 2027; and

(b)

Re-Appoint Kamel Ghozzi as a member of the Diversity and Inclusion
Commission for a three-year term beginning March 2026 through March 2029;
and

(c)

Appoint Michael D. Schrage, City Manager, as City of Warrensburg
Representative on the Pioneer Trails Regional Planning Commission Board of
Directors for a term of two (2) years effective immediately.

There being no questions, Osborne moved to approve said Mayoral Appointments. Roll was
called for adoption or rejection as follows: Yes: Osborne, Latare, Jones, Uhler. No: none.
There were no Appearances to the Council Not Listed on the Agenda.
There were no Miscellaneous Matters from the Mayor and/or City Council.
Under City Staff Updates, Agenda Item 10.I, City Manager Schrage (virtual) reported that the
feedback from the Safe Streets for All (SS4A) public open house on February 10th has been
taken into account and the final draft of the Comprehensive Safety Action Plan is nearing
completion. The Transportation Advisory Committee will review both permanent and temporary
projects as listed in the plan for the $150,000 grant fund budget and make recommendations to
the city council. The State legislature passed temporary extended hours of liquor sales during
the 2026 FIFA event this summer. Cities may opt out of these temporary extended hours. The
city staff are working with the Chamber and Main Street organizations to put together an online
survey for feedback on whether businesses wish to participate in the temporary extended hours.
A public comment will be placed on the March 23rd meeting for information gathering.
Under City Staff Updates, Agenda Item 10.II, Management Analyst Venvertloh had no report.
Under City Staff Updates, Agenda Item 10.III, City Clerk Schneider placed a report in the
packet.
Under City Staff Updates, Agenda Item 10.IV, Community Development Director Carroll placed
the monthly reports for community development and solid waste in the packet. In addition,
Carroll said a notification alert has been set-up for city residents. A postcard was distributed to

2

city council. Citizens may sign up using the postcard or sign up on the city’s website to receive a
text or email notification for route changes due to inclement weather or holiday delays. These
notifications are not used for billing purposes. Mayor Uhler commented positively on the
increase in recycling numbers in February.
Under City Staff Updates, Agenda Item 10.V, Fire Chief Jennings placed the February activity
report in the packet and had nothing further to add.
Under City Staff Updates, Agenda Item 10.VI, Assistant Parks Director Albertina said the front
desk project was in the homestretch of the project and contractors are putting up graphics and
installing the new flooring. Albertina said the Nassif Outdoor Pool Play Feature Renovation is
out for bid and due on March 25th. Upon review of all bidding submittals, a recommendation will
be brought to council for consideration. Decoy coyotes have been placed at Lion’s Lake and are
working to repel geese. The Park Board meeting will be held on March 25th.
Under City Staff Updates, Agenda Item 10.VII, Police Chief Munsterman said the police
department has received a renewal of its Missouri Blue Shield designation for 2026. The grant
fund amount will not be known until June. The designation and grant funds were created in
January 2025 by executive order 25-03. In 2025, Warrensburg was one of the 201 communities
that earned the inaugural designation for its commitment to crime reduction and to foster law
enforcement-community partnerships to strengthen public safety. Munsterman reported on the
soft roll-out for Axon body cameras. The officers were excited about the reporting writing portion
of the software. For example, a substantial report that normally would take 3-4 hours to write
instead was done in an hour saving valuable time. Munsterman attended a solar project meeting
today. The police parking portion of the project will begin at the end of this month. The phase
one remodel of the municipal court within the police department has begun with removing the
front court clerk windows and prosecutor’s door. The remodel turns that space into extra offices
for detectives and SROs.
Under City Staff Updates, Agenda Item 10.VIII, Public Works Director Adlich said all letters have
been sent back on the emerging contaminants grant and an environmental meeting will be held
in April. Adlich met with the Lion’s Lake contractor about asphalt repair on roads, trail and
walkway. The plant projects have equipment delays, and the project will be pushed out past
October. The Enterprise lift station request for proposals closed this week. Upon review, a bid
recommendation will be brought to city council on March 23rd. A program meeting was held last
week with Enterprise on fleet management. Six police vehicles will be here soon and then
outfitted for safety equipment. The annual mowing contract for Sunset Cemetery will be brought
to council at the next meeting. The solar program started at the plants today with a layout of
where the panels will be installed. Once built, the contractor will start on the police parking.
Munsterman thanked public works for clearing the hillside from shrubs and gravel. Adlich said
sod will be used to replace the cleared hillside areas.
Under City Staff Updates, Agenda Item 10.IX, Tourism Director Barnhart had no report.

As there was no further business, the meeting was adjourned at 7:25 p.m.
___________________________________
Bruce D. Uhler, Mayor
Attest:
__________________________
Jodi L. Schneider, City Clerk

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CITY OF WARRENSBURG
COMMUNITY DEVELOPMENT
March 18, 2026
Honorable Mayor and
Members of the City Council
City of Warrensburg, Missouri
Dear Mayor and Council Members:
SUBJECT:

Public Hearing on An Ordinance Amending Chapter 27 of the Code of City
Ordinances of the City of Warrensburg, Missouri, Regarding Data Warehousing
Facilities

BACKGROUND:
With the increase of artificial intelligence (AI) data centers within Missouri and the nation, staff is
proposing an amendment to Chapter 27 of the Code of City Ordinances to incorporate
regulations for the design, siting, construction, and operation of data warehousing facilities. At
this time, Staff has not received any inquiries or building permit applications for a data
warehousing facility.
A data warehousing facility is designed to support artificial intelligence and high-performance
computing operations. These data warehousing facilities are massive facilities using a vast
acreage of land. They have a large concentration of computer servers, networking equipment,
and data storage systems that process and analyze vast amounts of digital information. Data
warehousing facilities require significant electrical power, cooling systems, and infrastructure to
ensure continuous operation. The number of on-site workers is typically few.
Some of the negative impacts experienced by adjacent neighborhoods and communities are the
mechanical hum produced by the equipment and external generators, energy demand, water
consumption, and exterior security lighting. These impacts warrant specific zoning and
performance standards.
Staff has drafted the proposed ordinance for data warehousing facilities that creates a new
Section 27-247, which provides performance standards specific to data warehousing facilities to
mitigate negative impacts on surrounding neighborhoods. Staff is proposing that a data
warehousing facility be allowed by a conditional use permit in a LI: Light Industrial District and a
HI: Heavy Industrial District.
In drafting the proposed ordinance, staff reviewed other communities with adopted or proposed
data center ordinances. Some cities include Pavilion Township, Michigan; Loudoun County,
Virginia; Fairfax County, Virginia; Jones County, Iowa; Kansas City, Missouri and St. Louis,
Missouri. Staff used information from the American Planning Association's issue of Zoning
Practice, which is a monthly publication that provides zoning guidance and techniques. The
December 2025 publication, "The Physical Footprint of Artificial Intelligence," covered the
physical and infrastructure needs of data centers and provided guidance for planners.
Planning and Zoning Commission Action
The Planning and Zoning Commission considered the ordinance at their meeting on February 2,
2026. Following a discussion about water and power consumption, the decibel level of

equipment and noise levels, the size of data warehousing facilities versus server rooms in an
office building, and enforcement mechanisms if the performance standards are violated, the
Commission voted to continue the ordinance to the March 2, 2026 meeting and asked staff to
bring back additional information and recommendations on several items. The additional
information provided by staff is summarized below and incorporated in to the attached
ordinance.
Review the definition of data warehousing facilities and the minimum usable floor area
Staff revised the proposed definition of data warehousing facility to establish a minimum
size of 50,000 square feet. Less than 50,000 sq. ft. it would not be considered a data
warehousing facility and would be considered part of Land Use 4.000 in the table of
uses. 50,000 sq. ft. is comparable to the sizes of the Community Center and the Evergy
building on Young St. Staff consulted “Zoning Practice: The Physical Footprint of
Artificial Intelligence” by the American Planning Association, and consulted with planning
staff in Kansas City, MO and St. Louis to provide this recommendation.
Sample Locations
Dollar Tree Distribution Center
Walmart
Arwood’s Furniture Store
Lowe’s
Evergy (Young St. Location)
Community Center
B&B Theater
Hawthorne Plaza strip center
Liberty Plaza (ref. Buffalo Wild Wings)
Brentwood Center (ref. Truman Title)

Approx. Sq. Ft.
1,000,000
200,000
145,000
119,000
53,000
46,000
37,000
28,600
18,000
10,500

Lowering the 50 dB sound requirement
Staff conducted field tests using a sound level meter with a range of 30-135 dB. Based
on the field tests, staff recommends no change to the proposed daytime and nighttime
limits since they fall within typical ambient noise levels for commercial areas. A table with
the field test results is attached to this report.
Ambient noise was approximately 35.5 dB for the interior of a single-family house.
Household appliances raised the noise levels to between approx. 50-90 dB. Exterior
residential noises were around 50-60 dB at the house and 40-50 dB at the property/rightof-way line.
In commercial areas, the noise fluctuated based on traffic and its rate of speed. Along N.
Maguire St. in front of Arby’s (25 mph speed limit) the noise level was approx. 60 dB with
traffic and rose with larger vehicles passing by. The noise level was 64 dB on S. Maguire
St. at the Dollar General shopping center with a 35 mph speed limit. Intermittent traffic in
downtown reached 56 dB. Manufacturing noises, including the Amtrak train, ranged
between 54-100 dB.
Add water utility to Section 27-247 (g)
Subsection 27-247 (g) was updated to include the water utility information along with the
energy and power information.

Licensing ordinance
The Commission asked staff if there could be an ordinance to require a specific data
warehousing facility business license similar to the licensing ordinance required for
short-term rentals. The license would require compliance with the zoning ordinance
requirements. If the business was in violation of the zoning ordinance requirements or
the licensing ordinance, there could then be a process to revoke the business license.
Upon further discussion at the March 2, 2026 Planning and Zoning Commission
meeting, this concept was expanded to include compliance with Ch. 20 Division 4 Illicit
Discharge Detection and Elimination Regulations and Ch. 24 Division 3 Pretreatment
Ordinance. Staff has confirmed that a licensing ordinance is possible and legal counsel
is drafting that ordinance for consideration by City Council at a future meeting.
Following discussion of the above items at their March 2, 2026 meeting, the Planning and
Zoning Commission recommended approval of the attached ordinance. Their findings and
written recommendation is attached.
ISSUE: To consider an ordinance establishing zoning regulations for data warehousing
facilities.
STRATEGIC PLAN:
The ordinance is consistent with Focus III, Strategy 4e Update building codes, and other
development codes, standards and specifications.
FISCAL IMPACT:
N/A
ECONOMIC BENEFITS/IMPACT:
N/A
RECOMMENDATION:
Staff recommends approval of the ordinance.
Sincerely,

Barbara Carroll
Director of Community Development

Attachments:
1. Proposed ordinance
2. Planning and Zoning Recommendation
3. Table with results of field noise level testing
4. Publisher’s Affidavit

BILL NO.

ORDINANCE NO.

AN ORDINANCE AMENDING CHAPTER 27 OF THE CODE OF CITY ORDINANCES
OF THE CITY OF WARRENSBURG, MISSOURI, REGARDING DATA WAREHOUSING
FACILITIES
WHEREAS, to promote and regulate the design, siting, construction, and operation of
data warehousing facilities; and
WHEREAS, to protect the health, safety, and welfare of neighbors and the public, and to
avoid unintended impacts on resources and adjacent uses; and
WHEREAS, to provide the requirements necessary to obtain a permit to install and
operate an active data warehousing facility in the City of Warrensburg; and
WHEREAS, the Planning and Zoning Commission of the City of Warrensburg held a
public meeting on February 2, 2026, and March 2, 2026, regarding establishing a
definition, land use, location, and parking requirements for data warehousing facilities;
and
WHEREAS, a public hearing was held in front of the City Council of the City of
Warrensburg on March 23, 2026, regarding data warehousing facilities.
NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF
WARRENSBURG AS FOLLOWS:
Section 1. That Section 27-6 Definitions is amended to add the following definitions
leaving all other provisions of Section 27-6 in effect, unaltered:
Data warehousing facility. Data warehousing facility, also known as a data
center, consists of a warehouse-style building or buildings with 50,000 sq. ft.
or greater that store computer and networking systems, servers, and related
equipment within a climate-controlled environment, as well as office support
facilities, utility structures and equipment, all of which serve the purpose of
storing, managing, processing, and transmitting digital data.
Data mechanical equipment. On-site exterior equipment, structures, and
related equipment used to sustain and provide energy and service to a data
warehouse facility.
Acoustical barrier. An exterior solid or louvred wall containing soundproofing
materials designed to absorb noise and protect neighboring properties from
noise pollution.
Section 2. That Section 27-200 Table of Permissible Uses, Land Use 4.400 is added as
follows, leaving all other provisions of Section 27-200 in effect, unaltered:
R1
4.400 Data warehousing
facility

R2

R3

R4

ZONING DISTRICTS
RMH BO NB CB

GB

LI

HI

C

C

Section 3. That Section 27-406 Table of Parking Requirements, Land Use 4.400 is
added as follows, leaving all other provisions of Section 27-406 in effect,
unaltered:
Land Use
4.400

Off-Street Parking Requirement
1 space per employee for single shift establishments, or .75 spaces per
employee on the two largest consecutive shifts, plus space to accommodate
parking and maneuvering room for all trucks and other vehicles used in
connection therewith.

Section 4. That Section 27-247. Data warehousing facilities is added as follows:
Sec. 27-247. Data warehousing facilities.
Data warehousing facilities, as defined in section 27-6, shall meet the
following performance standards in addition to all other zoning requirements
in order to operate within the City of Warrensburg:
(a) Site Plan. The development plan required per Sec. 27-300 (c) (1) is
required to be prepared and sealed by a professional engineer licensed
by the State of Missouri.
(b) Minimum distance from residential.
(1) Data warehousing facilities shall be located a minimum of 300 feet
from any residence district, residential use, or public right-of-way.
(2) Data mechanical equipment shall be placed at a minimum of 300
feet from any residence district, residential use, or public right-ofway.
(c) Architectural standards.
(1) Data warehousing facilities shall include a main entrance that is
differentiated from the remainder of the building façade by a
change in building material, pattern, texture, or adjacent material.
(2) The entrance feature must either project or recess from the
adjoining building plane.
(3) Architectural elevations of each building face shall be submitted to
the City with the application for a Conditional Use Permit for a
data warehousing facility.
(d) Noise and Soundproofing.
(1) A report prepared by a qualified third-party, including Occupational
Safety and Health Administration (OSHA) certification, analyzing
the noise profile of the project area and the ability of the project to
demonstrate compliance shall be submitted to the City with the
application for a Conditional Use Permit for a data warehousing
facility.

(2) The standard for audible and ambient noises caused by data
warehousing facilities shall not exceed sixty (60) dB continuously
during daytime hours or a nighttime continuous sound level of fifty
(50) dB between 8:00 p.m. and 8:00 a.m..
(3) Noise levels shall be measured at the potentially affected property
line or right-of-way line. Noise level measurement techniques shall
employ all practical means of reducing the effect of generated
noise. If noise contains a steady pure tone, such as a whine,
screech, or hum, the noise standard set forth shall be reduced by
five (5) dB.
(4) In the event the ambient noise level prior to development exceeds
the applicable standard given above, the applicable standard shall
be adjusted to equal the existing ambient noise level prior to
development. The ambient noise level shall be expressed in terms
of the highest whole-number sound pressure level in dB, which is
exceeded for more than five (5) minutes per hour.
(5) Data Warehousing Facility Mechanical Equipment must be
screened on all four sides by an acoustical barrier.
(6) For a data warehousing facility located adjacent to a property with
an existing residence, residential development, or residential
zoning district, the following standard applies to generator testing:
a. Generator testing is limited to between 11:00 a.m. and
5:00 p.m.
b. Except for generator testing or commissioning activities,
generator use is limited to back-up or emergency use
only.
(7) The expense for testing and reporting the results to show
compliance with this section shall be the responsibility of the
applicant.
(e) Light and Glare.
(1) A photometric plan that shows all exterior lighting, including any
security lighting, shall be submitted to the City with the application
for a Conditional Use Permit for a data warehousing facility.
(2) All exterior lighting must be aimed downward and inward to direct
light towards the interior of the property.
(f) Landscaping and Screening.
(1) A landscaping plan showing compliance with the following
requirements for all property lines adjacent to a residence district,

residential use, or public right-of-way shall be submitted with the
application for a Conditional Use Permit for a data warehousing
facility.
a. A berm ranging from five to eight feet in height and a
slope not greater than 1:3 shall be established. The berm
shall be landscaped with coniferous and deciduous trees
to provide a one-hundred percent (100%) four-season
screen.
b. Trees planted must be at a minimum of 2.5 inches in
caliper and 7 feet in height at the time of planting. The
majority of trees must reach 40 feet in height at maturity.
c. All landscaping required by Section 27-247 shall be
installed prior to any construction or building commencing
on said property. The property owner or owner’s agent is
responsible for the repair, replacement, and maintenance
of landscaping and screen standards.
(g) The application for a Conditional Use Permit for a data warehousing
facility shall include written verification from the power and water
providers that the applicant has calculated the maximum potential
electrical and water consumption of the proposed use and has verified
that the utility supply equipment and related infrastructure are sufficiently
sized and can safely accommodate the proposed use during the utility
provider’s peak consumption hours. Written verification shall also include
an analysis of the impact on the Warrensburg service area for both the
water and power providers.
Section 5. If any clause, section, or other part of this section shall be held invalid or
unconstitutional by any court of competent jurisdiction, the remainder of this
ordinance shall not be affected thereby but shall remain in full force and
effect.
Section 6. It is intended that Sections 1 through 4 of this ordinance be incorporated into
the Code of Ordinances of the City of Warrensburg.
Section 7. That this ordinance shall become effective immediately upon its passage.
Read two (2) times and passed by title this ____ day of

ATTEST:

Jodi L. Schneider, City Clerk

, 2026.

Bruce D. Uhler, Mayor

Field Noise Level Testing
Decibels (dB)
Residential Noises
Inside/Indoors Control (Single-Family House)
Outside/Outdoors Control (Single-Family House)

35.5
35.5

Electric Toothbrush
Hair Dryer (Low)
Hair Dryer (High)
Standalone HVAC unit (similar to a hotel room unit)
Dodge RAM Truck engine parked in driveway (standing nearby)
Dodge RAM Truck engine parked in driveway (standing at ROW)
Air Compressor in garage (standing at the garage door)
Air Compressor in garage (standing at ROW)

50
79
88
49
60
51
58
41

Commercial Noises
Inside/Indoors Control (City Hall)
Outside/Outdoors Control (City Hall)

36
43

City server room
North side of Stahls
Enersys near manufacturing area (east side of building)
Maguire St. traffic across from Arbys (25 mph)
Maguire St. traffic at the Dollar General shopping center (35 mph)
Downtown traffic in front of the courthouse
Freight Train
Amtrak Train

63
54
81
60
64
56
83
98.5

BILL NO.

ORDINANCE NO.

AN ORDINANCE AMENDING CHAPTER 27 OF THE CODE OF CITY ORDINANCES
OF THE CITY OF WARRENSBURG, MISSOURI, REGARDING DATA WAREHOUSING
FACILITIES
WHEREAS, to promote and regulate the design, siting, construction, and operation of
data warehousing facilities; and
WHEREAS, to protect the health, safety, and welfare of neighbors and the public, and to
avoid unintended impacts on resources and adjacent uses; and
WHEREAS, to provide the requirements necessary to obtain a permit to install and
operate an active data warehousing facility in the City of Warrensburg; and
WHEREAS, the Planning and Zoning Commission of the City of Warrensburg held a
public meeting on February 2, 2026, and March 2, 2026, regarding establishing a
definition, land use, location, and parking requirements for data warehousing facilities;
and
WHEREAS, a public hearing was held in front of the City Council of the City of
Warrensburg on March 23, 2026, regarding data warehousing facilities.
NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF
WARRENSBURG AS FOLLOWS:
Section 1. That Section 27-6 Definitions is amended to add the following definitions
leaving all other provisions of Section 27-6 in effect, unaltered:
Data warehousing facility. Data warehousing facility, also known as a data
center, consists of a warehouse-style building or buildings with 50,000 sq. ft.
or greater that store computer and networking systems, servers, and related
equipment within a climate-controlled environment, as well as office support
facilities, utility structures and equipment, all of which serve the purpose of
storing, managing, processing, and transmitting digital data.
Data mechanical equipment. On-site exterior equipment, structures, and
related equipment used to sustain and provide energy and service to a data
warehouse facility.
Acoustical barrier. An exterior solid or louvred wall containing soundproofing
materials designed to absorb noise and protect neighboring properties from
noise pollution.
Section 2. That Section 27-200 Table of Permissible Uses, Land Use 4.400 is added as
follows, leaving all other provisions of Section 27-200 in effect, unaltered:
R1
4.400 Data warehousing
facility

R2

R3

ZONING DISTRICTS
R4 RMH BO NB CB

GB

LI

HI

C

C

Section 3. That Section 27-406 Table of Parking Requirements, Land Use 4.400 is
added as follows, leaving all other provisions of Section 27-406 in effect,
unaltered:
Land Use
4.400

Off-Street Parking Requirement
1 space per employee for single shift establishments, or .75 spaces per
employee on the two largest consecutive shifts, plus space to accommodate
parking and maneuvering room for all trucks and other vehicles used in
connection therewith.

Section 4. That Section 27-247. Data warehousing facilities is added as follows:
Sec. 27-247. Data warehousing facilities.
Data warehousing facilities, as defined in section 27-6, shall meet the
following performance standards in addition to all other zoning requirements
in order to operate within the City of Warrensburg:
(a) Site Plan. The development plan required per Sec. 27-300 (c) (1) is
required to be prepared and sealed by a professional engineer licensed
by the State of Missouri.
(b) Minimum distance from residential.
(1) Data warehousing facilities shall be located a minimum of 300 feet
from any residence district, residential use, or public right-of-way.
(2) Data mechanical equipment shall be placed at a minimum of 300
feet from any residence district, residential use, or public right-ofway.
(c) Architectural standards.
(1) Data warehousing facilities shall include a main entrance that is
differentiated from the remainder of the building façade by a
change in building material, pattern, texture, or adjacent material.
(2) The entrance feature must either project or recess from the
adjoining building plane.
(3) Architectural elevations of each building face shall be submitted to
the City with the application for a Conditional Use Permit for a
data warehousing facility.
(d) Noise and Soundproofing.
(1) A report prepared by a qualified third-party, including Occupational
Safety and Health Administration (OSHA) certification, analyzing
the noise profile of the project area and the ability of the project to
demonstrate compliance shall be submitted to the City with the
application for a Conditional Use Permit for a data warehousing
facility.

(2) The standard for audible and ambient noises caused by data
warehousing facilities shall not exceed sixty (60) dB continuously
during daytime hours or a nighttime continuous sound level of fifty
(50) dB between 8:00 p.m. and 8:00 a.m..
(3) Noise levels shall be measured at the potentially affected property
line or right-of-way line. Noise level measurement techniques shall
employ all practical means of reducing the effect of generated
noise. If noise contains a steady pure tone, such as a whine,
screech, or hum, the noise standard set forth shall be reduced by
five (5) dB.
(4) In the event the ambient noise level prior to development exceeds
the applicable standard given above, the applicable standard shall
be adjusted to equal the existing ambient noise level prior to
development. The ambient noise level shall be expressed in terms
of the highest whole-number sound pressure level in dB, which is
exceeded for more than five (5) minutes per hour.
(5) Data Warehousing Facility Mechanical Equipment must be
screened on all four sides by an acoustical barrier.
(6) For a data warehousing facility located adjacent to a property with
an existing residence, residential development, or residential
zoning district, the following standard applies to generator testing:
a. Generator testing is limited to between 11:00 a.m. and
5:00 p.m.
b. Except for generator testing or commissioning activities,
generator use is limited to back-up or emergency use
only.
(7) The expense for testing and reporting the results to show
compliance with this section shall be the responsibility of the
applicant.
(e) Light and Glare.
(1) A photometric plan that shows all exterior lighting, including any
security lighting, shall be submitted to the City with the application
for a Conditional Use Permit for a data warehousing facility.
(2) All exterior lighting must be aimed downward and inward to direct
light towards the interior of the property.
(f) Landscaping and Screening.
(1) A landscaping plan showing compliance with the following
requirements for all property lines adjacent to a residence district,

residential use, or public right-of-way shall be submitted with the
application for a Conditional Use Permit for a data warehousing
facility.
a. A berm ranging from five to eight feet in height and a
slope not greater than 1:3 shall be established. The berm
shall be landscaped with coniferous and deciduous trees
to provide a one-hundred percent (100%) four-season
screen.
b. Trees planted must be at a minimum of 2.5 inches in
caliper and 7 feet in height at the time of planting. The
majority of trees must reach 40 feet in height at maturity.
c. All landscaping required by Section 27-247 shall be
installed prior to any construction or building commencing
on said property. The property owner or owner’s agent is
responsible for the repair, replacement, and maintenance
of landscaping and screen standards.
(g) The application for a Conditional Use Permit for a data warehousing
facility shall include written verification from the power and water
providers that the applicant has calculated the maximum potential
electrical and water consumption of the proposed use and has verified
that the utility supply equipment and related infrastructure are sufficiently
sized and can safely accommodate the proposed use during the utility
provider’s peak consumption hours. Written verification shall also include
an analysis of the impact on the Warrensburg service area for both the
water and power providers.
Section 5. If any clause, section, or other part of this section shall be held invalid or
unconstitutional by any court of competent jurisdiction, the remainder of this
ordinance shall not be affected thereby but shall remain in full force and
effect.
Section 6. It is intended that Sections 1 through 4 of this ordinance be incorporated into
the Code of Ordinances of the City of Warrensburg.
Section 7. That this ordinance shall become effective immediately upon its passage.
Read two (2) times and passed by title this ____ day of

, 2026.

Bruce D. Uhler, Mayor
ATTEST:

Jodi L. Schneider, City Clerk

BILL NO.

ORDINANCE NO.

AN ORDINANCE AMENDING CHAPTER 22 OF THE CODE OF CITY ORDINANCES
OF THE CITY OF WARRENSBURG, MISSOURI REGARDING DATA
WAREHOUSING FACILITIES.

NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF
WARRENSBURG AS FOLLOWS:
Section 1.

That Section 22-82 is hereby adopted to read as follows:
22-82 Additional Requirements, Data Warehousing Facilities
(a) Compliance with Code. For the purpose of ensuring the safety, health, and
general welfare of the public, all data warehousing facilities, as defined in
Chapter 27, shall comply with the following performance standards and
license requirements. A separate license is required for each individual
facility, as defined in chapter 27, that contains a data warehousing facility.
Additionally, prior to issuance of any license or upon application for renewal of
the same, applicant shall demonstrate compliance with Chapter 20, Article IV,
Division 4 regarding Illicit Discharge Detection and Elimination Regulations
regarding non-stormwater discharge, and Chapter 24, Article II, Division 3
regarding Pretreatment Ordinance for direct and indirect contributors into the
wastewater collection and treatment system for the City, and Chapter 27,
Zoning Ordinance.
(1) Applicant shall provide proof of approval of No Exposure Certification
for Exclusion from NPDES Stormwater Permitting under the Missouri
Clean Water Law.
(2) Audible and ambient noises shall be in compliance with standards as
provided in Chapter 27 of this Code.

Section 2.

If any clause, section, or other part of this section shall be held invalid or
unconstitutional by any court of competent jurisdiction, the remainder of
this ordinance shall not be affected thereby but shall remain in full force
and effect.

Section 3.

It is intended that Sections 1 and 2 of this ordinance shall be incorporated
into the Code of Ordinances of the City of Warrensburg.

This ordinance shall be in full force and effect from and after the date of passage.

Page 1 of 2

Read two (2) times and passed by title this ____ day of

, 2026.

Bruce D. Uhler, Mayor
ATTEST:

Jodi L. Schneider, City Clerk

Page 2 of 2

CITY OF WARRENSBURG
COMMUNITY DEVELOPMENT
March 18, 2026
Honorable Mayor and
Members of the City Council
City of Warrensburg, Missouri
Dear Mayor and Council Members:
SUBJECT:

An Ordinance Amending Chapter 28 of the Code of City Ordinances of the City
of Warrensburg, Missouri, Regarding Smoking Rooms

BACKGROUND:
In 2009 the City of Warrensburg adopted Ordinance 4510 establishing Chapter 28, Article I
prohibiting smoking in enclosed places of employment and public places. Over the last year,
staff received a request for the City to consider allowing a cigar lounge or smoking room within a
larger retail and service business. Allowing sanctioned smoking rooms can be seen as a
balance between economic development and public health by providing an area that is a unique
social hub operating within certain regulatory requirements.
Staff has drafted the proposed ordinance that defines the term smoking room and allows them
to be operated within commercial businesses and places of employment in Warrensburg subject
to certain performance standards. Smoking rooms would include any lighted cigar, cigarette,
pipe, or tobacco product including any liquid or vapor form of nicotine. They would not include
use of marijuana or marihuana as defined in Article XIV Section 2 of the Constitution of the
State of Missouri. Highlights of the performance standards include the following:
1. Smoking rooms would be allowed as an accessory use to the following zoning Land Use
categories:
a. 2.000 Sales and rental of goods, merchandise and equipment
b. 5.400 Social, fraternal clubs and lodges, union halls, similar uses
c. 6.000 Recreation, amusement, entertainment
d. 8.000 Restaurants, bars, night clubs,
2. Smoking room does not exceed 25% of the primary patron space of the establishment,
3. Smoking rooms shall be limited to the individual smoking of exclusively single-use
tobacco devices such as cigarettes, cigars, liquid vapor cartridges, or pipe tobacco
purchased on site at the time of consumption,
4. Compliance with all adopted codes including building, fire, development and licensing
codes,
5. Smoking room shall be fully enclosed and have a dedicated mechanical exhaust system
with exhaust air discharging directly outdoors,
6.

A continuous negative pressure differential shall be maintained relative to all adjoining
space,

7. The smoking room must be designed and operated so that smoke does not migrate or
infiltrate to non-smoking portions of the building, adjacent building, or common areas.
The ordinance provides for inspections when the establishment is open to the public to ensure
compliance with the ordinance. Violations of the ordinance can ultimately result in temporary or
permanent closure of the smoking room.
ISSUE:
To consider an ordinance amending Chapter 28 Public Health in order to allow smoking rooms
in certain business establishments and places of employment in the City of Warrensburg.
STRATEGIC PLAN:
The ordinance is consistent with Focus III, Objective 2 Adopt City goals, policies and
plans to support and encourage residential, commercial, and industrial growth.
FISCAL IMPACT:
N/A
ECONOMIC BENEFITS/IMPACT:
N/A
RECOMMENDATION:
Staff recommends approval of the ordinance.
Sincerely,

Barbara Carroll
Director of Community Development

Attachments:
1. Proposed ordinance

BILL NO.

ORDINANCE NO.

AN ORDINANCE AMENDING CHAPTER 28 OF THE CODE OF CITY ORDINANCE OF THE
CITY OF WARRENSBURG, MISSOURI REGARDING SMOKING ROOMS
WHEREAS, in 2009 the City of Warrensburg adopted Ordinance 4510 establishing Chapter 28,
Article I prohibiting smoking in enclosed places of employment and public places; and
WHEREAS, the City desires to continue promoting public health by decreasing citizens’
exposure to secondhand smoke; and
WHEREAS, allowing smoking rooms in a controlled manner can provide additional economic
opportunities for businesses while still protecting public health, safety and welfare.
NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF
WARRENSBURG AS FOLLOWS:
Section 1. That subsection 28-2 Definitions is amended to include the following definitions,
leaving all other provisions of Section 28-2 in effect, unaltered:
Operator. Any person or entity owning, operating, or controlling a business or place
of employment containing a smoking room.
Smoking. Means inhaling, exhaling, burning or carrying any lighted cigar, cigarette,
pipe, or tobacco product including any liquid or vapor form of nicotine and excluding
any use of “Marijuana” or “marihuana” as defined in Article XIV Section 2 of the
Constitution of the State of Missouri.
Smoking Room. An enclosed room located within a business or place of employment
where the smoking of cigars, cigarettes, pipes, or other tobacco products is allowed,
pursuant to the requirements of Sec. 28-9 of the Code of City Ordinances.
Section 2. That Section 28-9 Smoking Rooms is added as follows:
Sec. 28-9. Smoking Rooms
(a) Purpose and Intent. Regardless of all other provisions of this Article, smoking rooms
shall be allowed pursuant to the requirements of this section and the requirements of
Chapter 27 of the Code of City Ordinances. It is the intent of this section to allow
smoking rooms in a manner that:
(1) Protects public health, safety, and welfare;
(2) Ensures compliance with all adopted building, fire, development and licensing codes
and establish standards for construction, operation, and enforcement of smoking
rooms;
(3) Prevents smoke migration to non-smoking areas of the business, adjacent spaces,
nearby buildings, properties, public spaces, vehicle and pedestrian ways;

1

(b) Authorization for Smoking Rooms. A business or place of employment may establish a
smoking room as an accessory use to the zoning Land Use categories 2.000, 5.400,
6.000, 8.000 as shown in Table 27-200 of Chapter 27 of the Code of City Ordinances
when all of the following have been met:
(1) The operator, or his or her agent, has applied for a City of Warrensburg building
permit or change of use permit, said permit has been issued by the City, and a
Certificate of Occupancy verifying compliance with the herein section and all adopted
codes of the City of Warrensburg has been issued prior to operation of the smoking
room commencing.
(2) The square footage of the smoking room does not exceed twenty-five percent (25%)
of the primary patron space of the establishment exclusive off all other spaces such
as but not limited to kitchen, restrooms, storage, party rooms, conference space,
lobby entries, etc.
(3) Designated smoking rooms shall be limited to the individual smoking of exclusively
single-use tobacco devices such as cigarettes, cigars, liquid vapor cartridges, or pipe
tobacco purchased on site at the time of consumption. The use of any device
designed for shared, multiple or alternating users including hookahs, shisha pipes or
waterpipes is prohibited regardless of configuration.
(c) Design and Construction Requirements. In addition to complying with all adopted codes
including building, fire, development and licensing codes, all smoking rooms must meet
the following requirements.
(1) Physical Enclosure
a. The smoking room shall be fully enclosed by full-height walls extending from floor
to structural deck above free from penetrations that allow migration of smoke or
odor outside of the smoking room enclosure other than a code compliant
mechanical exhaust system.
b. All doors must be self-closing and constructed to resist smoke transmission.
c. Glass walls or partitions are permissible if compliant with fire- and safety-glazing
requirements of the International Building Code (IBC) as adopted by the City.
(2) Ventilation and Mechanical Systems
a. Smoking rooms must have a dedicated mechanical exhaust system complying
with the International Mechanical Code (IMC) as adopted by the City.
b. Exhaust air shall be discharged directly outdoors and shall not be recirculated.
c. The system must supply adequate outdoor air per IMC requirements for smoking
lounges or equivalent occupancies.
d. A continuous negative pressure differential shall be maintained relative to all
adjoining spaces as prescribed by the IMC as adopted by the City. Pressure
must remain negative during all hours of smoking-room occupancy.
2

e. Air-cleaning devices may be used only as supplementary devices and may not
replace required mechanical ventilation.
(3) Smoke Migration Control
a. The smoking room shall be designed and operated so that smoke does not
migrate or infiltrate into:
i.

Any non-smoking portion of the same building or adjacent buildings;

ii.

Shared or common areas, including corridors, restrooms, or exit
pathways;

iii.

Any supply, return, or exhaust ductwork or ventilation components that
serve non-smoking areas of the building. All mechanical systems for the
smoking room must be fully isolated and compliant with requirements of
the IMC as adopted by the City;

iv.

Any shared HVAC system or building ventilation system not dedicated
exclusively to the smoking room.

b. All mechanical systems for the smoking room must be fully isolated and
compliant with requirements of the IMC as adopted by the City.
c. Where building layout, proximity of air intakes, or other conditions create a risk of
smoke migration or lack of sufficient separation, the Building Official may require
additional measures including:
i.

Pressure monitoring systems;

ii.

Enhanced exhaust capacity;

iii.

Vestibules or airlock entries;

iv.

Additional gasketing or door sealing;

v.

Relocation or modification of exhaust terminations;

vi.

Vertical exhaust from the roof;

vii.

Elevation of exhaust above the roof deck.

(4) Exhaust Discharge Location and Public Protection
a. Mechanical exhaust serving any smoking room or cigar bar smoking area shall
discharge directly to the outdoors. Exhaust air shall not be recirculated,
transferred, or reintroduced into any portion of the building or any other structure.
b. Exhaust discharge points shall be located and designed to prevent exposure to
tobacco smoke exhaust by occupants of adjoining spaces or properties,
pedestrians, and the general public. Discharge shall not create a nuisance,
3

hazard, or unreasonable interference with the use and enjoyment of neighboring
premises or public ways.
c. Exhaust termination shall comply with the separation distances and placement
requirements of the International Mechanical Code (IMC) as adopted by the City,
including required clearances from: (a) outdoor air intakes; (b) operable windows
or doors; (c) ventilation openings or louvers; (d) property lines; and (e) public
ways. Where the IMC does not specify a separation for a given condition, the
Building Official shall impose a minimum clearance necessary to prevent smoke
infiltration or public exposure.
d. Exhaust shall not be discharged: (a) less than 10’ above pedestrian level; (b)
toward, across, or into any public sidewalk, street, alley, patio, queueing area,
plaza, or other place of public congregation; (c) into an interior courtyard or other
confined outdoor area where smoke may accumulate; or (d) within ten (10) feet
of any building opening, air intake, or mechanical equipment serving any nonsmoking area in the same or adjacent building, unless a greater distance is
required by the IMC as adopted by the City or by the Building Official based on
site conditions.
e. Exhaust termination shall be elevated and directed so that smoke is released in a
manner that promotes rapid dispersion. The Building Official may require vertical
termination above the roofline, increased discharge height, or discharge direction
away from sensitive receptors when necessary to protect the public or adjacent
uses.
(5) Fire Protection. The smoking room shall be in compliance with the City’s adopted
Fire Code regarding fire protection systems, smoking requirements, open flames,
ash trays, and other relevant fire code requirements for the business/property.
(d) Operational Requirements
(1) Age Restrictions. No person under 21 years of age may enter the smoking room.
(2) Prominent signage shall be posted at each public entrance to the establishment
announcing, “This Establishment Contains a Dedicated Smoking Room”.
(3) Signage stating “Smoking Permitted. Must be 21 Years of Age to Enter.” must be
posted at all entrances to the smoking room.
(4) Doors to the smoking room must remain closed except when used for entry or exit.
(5) All smoking waste must be removed from the smoking room daily, and cleaning must
comply with local health regulations.
(6) Food service in smoking rooms may be allowed or prohibited at the operator’s
discretion, subject to county and state health regulations.

4

(e) Inspection and Enforcement
(1) The Building Official, or his or her designee, and Fire Marshal may conduct
inspections when the establishment is open to the public to ensure compliance with
this section.
(2) Approval of plans or issuance of permits shall not be construed as a determination
that the exhaust discharge creates no nuisance. The City retains authority to require
modifications if actual conditions result in smoke exposure or nuisance impacts.
(3) Evidence of smoke infiltration or migration into non-smoking portions of the same
building, into any adjacent building, any adjoining private or public space, or if it is
being inhaled by pedestrians or the general public, shall constitute a violation
requiring immediate corrective action and may result in suspension of smoking room
operations until resolved.
(4) This Section may be enforced pursuant to Section 1-15 of the Code of City
Ordinances.
(5) Violations other than Fire Code violations may result in:
a. Written notice detailing any alleged violation and recommended remedy to be
completed within ten (10) days of notice;
b. Upon failure to remedy any violation after written notice, fines up to $500 per
violation; and
c. Temporary or permanent closure of the smoking room.
(6) Violations of Fire Code:
a. Upon inspection or receipt of credible information of violation of Article III of the
Fire Code of the City of Warrensburg the Fire Chief or appropriate Officer may
issue orders requiring corrective action;
b. Violations under this provision may also result in enforcement as provided in
Section 10-38 of the Code of City Ordinances.
Section 3. If any clause, section or other part of this ordinance shall be held invalid or
unconstitutional by any court of competent jurisdiction, the remainder of this
ordinance shall not be affected thereby, but shall remain in full force and effect.
Section 4. It is intended that Sections 1 and 2 of this ordinance be incorporated into the Code of
Ordinances of the City of Warrensburg.
Section 5. That this ordinance shall become effective immediately upon its passage.
Read two (2) times and passed by title this ____ day of

Attest:
Jodi L. Schneider, City Clerk

, 2026.

Bruce D. Uhler, Mayor

5

CITY OF WARRENSBURG
CITY CLERK

March 9, 2026
Honorable Mayor and
Members of the City Council
City of Warrensburg, Missouri

SUBJECT:

An Ordinance Adding Section 2-545 Establishing a Fund Application Grant Cycle
and Annual Consideration of Award to Chapter 2 Administration, Article VI
Finance, Division 3 Trust Fund of the Code of Ordinances Concerning the
Charles W. Stevenson Trust Fund

Dear Mayor and City Council Members:
BACKGROUND:
The Stevenson Fund was formally established by the City of Warrensburg and codified at
Section 2-541 et seq. in the Code of Ordinances resulting from a bequest by Charles W.
Stevenson under his Last Will & Testament dated 1928.
Pursuant thereto, City Council serves as committee and trustees of the trust fund and shall
administer the said trust funds as provided by the Last Will & Testament, and shall add onetenth of the annual income therefrom to the principal each year, and after all the expenses of
administering the fund for each year are paid, shall pay the net balance of the income for such
year into the city treasury for appropriation by the city council for the objects and purposes
provided in the Last Will & Testament.
The Last Will & Testament provides the funds to be used for charitable, educational or library
purposes.
ISSUE:
With an increase in the community’s needs for charitable, education or library purpose funding,
a formal application process is desired to establish an application grant cycle and annual
consideration of award. In addition, city staff continue to work on developing a process with
agreed upon and articulated goals for the variance of requests received and/or the funding
provided in purpose and intent, an application process and timeline, a means to publicly
announce the city was accepting applications, a designated review committee, and a
predetermined budget allocation to be distributed amongst the selected applicants.
RECOMMENDATION:
The adoption of this ordinance is recommended by the City Clerk.
Sincerely,
Jodi L. Schneider, MPCC, City Clerk
Attachment:

Ordinance

BILL NO._____________

ORDINANCE NO.___________

AN ORDINANCE ADDING SECTION 2-545 ESTABLISHING A FUND APPLICATION GRANT
CYCLE AND ANNUAL CONSIDERATION OF AWARD TO CHAPTER 2 ADMINISTRATION,
ARTICLE VI FINANCE, DIVISION 3 TRUST FUND OF THE CODE OF ORDINANCES
CONCERNING THE CHARLES W. STEVENSON TRUST FUND
WHEREAS, the Stevenson Fund was formally established by the City of Warrensburg, and
codified at Section 2-541 et seq. in the Code of Ordinances resulting from a bequest by Charles
W. Stevenson under his Last Will & Testament dated 1928; and
WHEREAS, pursuant thereto, City Council serves as committee and trustees of the trust fund
and shall administer the said trust funds as provided by the Last Will & Testament, and shall
add one-tenth of the annual income therefrom to the principal each year, and after all the
expenses of administering the fund for each year are paid, shall pay the net balance of the
income for such year into the city treasury for appropriation by the city council for the objects
and purposes provided in the Last Will & Testament; and
WHEREAS, the Last Will & Testament provides the funds are to be used for charitable,
educational or library purposes; and
WHEREAS, a formal application process is desired to establish an application grant cycle and
annual consideration of all of the award requests received in relation to one another and
accounting for available funds for the year.
BE IT ORDAINED BY THE COUNCIL OF THE CITY OF WARRENSBURG, MISSOURI, AS
FOLLOWS:
Section 1. That Section 2-545 Establishing a Fund Application Grant Cycle and Annual
Consideration of Award to Chapter 2 Administration, Article VI Finance, Division 3 Trust Fund of
the Code of Ordinances of the City of Warrensburg, Missouri is hereby added to read as follows:
Sec. 2-545. – Fund Application Grant Cycle and Annual Consideration of Award. A
fund application grant cycle is hereby established beginning October 1st through
January 31st of each fiscal year. Upon consideration of all applications received within
the current fiscal year grant cycle, the city council shall make an annual award of trust
funds at the regular city council meeting held on the second Monday in March pursuant
to established fund appropriation restrictions.
Section 2. This ordinance shall become effective upon passage.
Read two times and passed in open session this 9th day of March 2026.

__________________________________
Bruce D. Uhler, Mayor
ATTEST:
____________________________
Jodi L. Schneider, City Clerk

CITY OF WARRENSBURG
ADMINISTRATIVE SERVICES DEPARTMENT
March 23, 2026
Honorable Mayor and
Members of the City Council
City of Warrensburg, Missouri
Dear Mayor and Council Members:
SUBJECT: An Ordinance Authorizing the City Manager and City Clerk to Execute a Contract
with Consumer Collection Management, Inc. for Collection Agency Services
BACKGROUND:
The City of Warrensburg recently conducted a request for proposals from agencies to provide the
City with collection services for outstanding payments on delinquent utility accounts. Our previous
agency initiated the termination of our engagement in August 2024. During this time, we have
been without collection services. This RFP resulted in the submittal of 7 proposals to the City.
These were evaluated by a selection committee comprised of staff within the Finance, Solid
Waste, and Utility Billing departments.
ISSUE/ANALYSIS:
Each proposal was evaluated based on the criteria outlined in the RFP, including relevant
experience, ability to perform services, cost competitiveness, and overall value. Following the
evaluation process, the selection committee determined that Consumer Collection Management’s
submission was the highest-ranked and best proposal, demonstrating the strongest
understanding of the city’s requirements, relevant experience with similar projects, and a
competitive cost structure.
STRATEGIC PLAN:
Focus 1: Investment in infrastructure.
FISCAL IMPACT:
The net fiscal impact will be the collection on current delinquent accounts, less 18% in fees
owed to the agency, contingent upon collection.
ECONOMIC BENEFITS / IMPACT:
Collection services offer the City a chance to collect on delinquent accounts that might
otherwise have to be written off as bad debt. There are approximately 3,800 delinquent
accounts total (beginning 2018) with an approximate average balance of $130 per account and
an approximate median balance of $80 per account.
RECOMMENDATIONS:
Staff recommends the acceptance of Consumer Collection Management, Inc.’s proposal and
the adoption of the ordinance as submitted

Sincerely,
Carolyne Tuwei
Finance Officer
cc: City Manager

Attachments:
i.
ii.
iii.
iv.

Collection Agency Services Ordinance
Collection Agency Services Agreement
Consumer Collection Management, Inc. Proposal
Bid Tab/Proposal Comparison Sheet

BILL NO. __________

ORDINANCE NO._______

AN ORDINANCE AUTHORIZING THE CITY MANAGER AND CITY CLERK TO EXECUTE A
CONTRACT WITH CONSUMER COLLECTION MANAGEMENT, INC. FOR COLLECTION
AGENCY SERVICES
BE IT ORDAINED AS FOLLOWS BY THE COUNCIL OF THE CITY OF WARRENSBURG,
MISSOURI, AS FOLLOWS:
Section 1. That the City Manager and City Clerk are hereby authorized to execute a
contract with Consumer Collection Management, Inc. for Collection Agency Services for
a period of an initial one-year term, with automatic renewal for additional one-year terms.
Section 2. That this ordinance shall be in full force and effect from and after its passage
by the City Council
Passed in open session this 23rd day of March 2026.

_____________________________
Bruce Uhler, Mayor

ATTEST:
________________________
Jodi Schneider, City Clerk

Consumer Collection Management, Inc. {CCM}
Collection Agreement – The City of Warrensburg, Missouri
This Proposal is offered to enter into an Agreement by and between
The City of Warrensburg, Missouri (“Client “) and Consumer
Collection Management, Inc. (“Agency”) for collection services, for
current and future managed and/or owned properties.
Scope of Work:
Third-Party; Debt Collection Services
Agency will accept delinquent account balances assigned by Client, for the purpose of debt collection services. Balances
include Residential & Commercial Sewer Utility Bills and Residential Solid Waste Utility Bills
❖ Debts must be valid and not also active with any other party (agency/attorney)
❖ Agency will not accept accounts with the following status:
o Bankruptcy prior to assignment
o Deceased prior to assignment
o Disputed Charges
o Past/Current legal action taken against Client, by consumer/guarantor
Services Include:
• Bankruptcy, Deceased, Cell Phone and Bad Address Scrub, at time of assignment
• Letters and phone calls to consumer for payment resolution
• ACA Accredited, Collectors and a dedicated team to your organization
• Skip Tracing Specialists
• Payment Monitoring
• Credit Reporting
• Bankruptcy proof of claim filing, Chapter 13, $500+
• Legal options
• Collection Reports
• System Integrations: Real Page, Yardi, and Entrata
Compliance
Agency is and will remain compliant with all collection laws and regulations, including but not limited to:
•
•
•
•
•

FDCPA – Fair Debt Collection Practices Act
FCRA – Fair Credit Reporting Act
TCPA – Telephone Consumer Protection Act
CFPB – Consumer Financial Protection Bureau
HIPAA – Health Insurance Portability and Accountability Act

Agency will follow guidelines established by the Fair Debt Collection Practices Act, as amended from time to time, and
will comply with all applicable federal, state, and local laws. Collection activities shall be handled in a courteous,
business-like manner, consistent with the image and reputation of Client.
Indemnification:
Agency agrees to indemnify, defend and hold Client, its owners, directors, officers, agents, employees and contractors,
harmless from claims, liabilities, judgments, damages, expenses and losses incurred by Client, including court costs and
attorneys’ fees, to the extent that such claims, liabilities, judgments, damages, expenses and losses arise out of or are
based upon Agency’s breach of its obligations under this Agreement.
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Consumer Collection Management Collection Agreement

Insurance:
Agency shall carry, at its sole expense, general liability insurance providing comprehensive coverage, a fidelity bond
covering Agency personnel and errors and omissions insurance in amounts that are customary in the U.S. collection
industry and shall, at Client’s request, provide Client with proof of such coverage.
Credit Bureau Reporting:
CCM will report the necessary information to major Credit Bureaus at (*Select: 30, 60, 90, 120 or 180) _______Days
from date of assignment. CCM will report on accounts with a balance of $100.00 and over. ________ {Initials}

Account balance minimum and age of debt requirements are subject to change, based on credit agency and
federal mandates. CCM will update reporting criteria for all clients accordingly, and in compliance with the
regulation standards.
Select One of the following.
1. I request to have eligible debts reported to the credit bureaus. Agency has permission to report account activity
according to current and future regulation standards. I understand and agree to Agency adjustments to account
reporting data, based on industry requirements.
{Initials}
2. To Decline: I do not wish to report activity to the credit bureaus _________ {Initials}
Set Up Cost, Annual, Placement and/or Cancellation Fees
Agency absorbs the cost for resources. Anytime an account is placed with our agency there are no hidden costs associated.
In the event an account is placed in error, there is no fee for recalling the account.
Service Fees
Fees are contingent, based upon dollars collected.
Agency is entitled to commission on all payments received after file placement - including payment plans and payment
made directly to client by consumer, insurance and/or third-party. Agency does not take fee on balance adjustments.
Fees are recognized as Standard Collection Fee and/or Legal Collection Fee.
Standard Collection Fee is charged upon payment, while account is in an active collection status.
Legal Collection Fee is charged upon payment, after Client has approved the escalation of litigation, and has returned an
executed Affidavit to Agency.
18%
Standard Collection Service Fee, contingent upon collection
25-35% Legal Collection Service Fee, contingent upon collection
• For Litigation: Agency will submit affidavit to Client for approval to begin the legal process, utilizing outside
counsel.
o Court costs/expenses incurred will be considered Agency Responsibility. Court expenses will be added to the
consumer’s account balance. Monies collected by Consumer will first be applied to advanced costs, refunding
the Agency for paid expenses. Proposed legal fee includes cost of attorney
• Agency will present an Affidavit to Client for review and approval of litigation.
• Agency will assign the account to an external contracted law firm, based on geographic location.
• Legal Collection Fee includes cost of attorney and Agency’s Collection Fee
• Any added Collection Fees will be removed from account prior to assignment to Attorney.
• Attorney will pursue principal charges, incurred court expenses and allowable interest. Attorney may ask courts to
consider additional collection fee or attorney fee to be included; these extra fees are subject to judge approval.
• For Estate/Probate Claim Filing (MO/KS/IA): Agency will submit a claim to the client, requesting signature and
confirmation of balance outstanding. Claim will be forwarded to attorney for filing and to handle all communications
with probate representative.
To Decline: I do not wish to have litigation options _______{Initial)
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Consumer Collection Management Collection Agreement

Additional Fees / Interest
Interest or standard collection fee may be considered for additional guarantor responsibility, contingent upon the Client’s
ability to provide an executed agreement, between consumer and client, that allows for such fees to be added to the
consumer’s account balance and responsibility.

•
•
•
•

Agency/Attorney/Judge have permission to reject interest and/or fees.
Client must save and secure consumer documents for entire duration of collection efforts.
After account placement, Agency is entitled to commissions on all payment received.
Attorney has permission to pursue interest and/or Attorney fees

The client and agrees to the above terms. ______ {Initial}
Remittance
Agency will remit GROSS statement to client for every calendar month monies are received. Agency will invoice client
for commissions. All direct payments to client should be reported to Agency as they occur. Payment is due to Agency
immediately and must be paid within 30 days of receipt. Should payment to Agency fall delinquent by 60 days, Agency
has the right to switch next month’s remittance to NET and begin deducting past due commissions and commissions
going forward.
I agree to GROSS remittance policy ________ {Initial}
Agency will send a payment summary for every calendar month each payment activity has occurred, listing payment
details applied to Principal Charges, Agency Fee and Remaining Account Balance. If no collection payment is received or
reported to Agency as a Client direct payment, within the calendar month, no remittance will be generated.
Settlements
Upon receiving prior approval from Client, Agency has authorization to accept a discounted amount to resolve an account.
Account Retention
Agency is to keep accounts until resolved (paid/settled), deemed uncollectible or State Statute of Limitation expires.

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Consumer Collection Management Collection Agreement

Client Obligations:
•

All claims forwarded to the Agency are warranted by the Client to be valid and legally enforceable
debts.

•

Upon request, provide validation of Claims; copy of Judgment and any other pertinent information, to
enable Agency to verify debt or a disputed claim within 25 days of initial request

•

Non-response from Client to the Agency’s request for information, within 30 days will result in close
& return, and considered unable to validate.

•

Agency is entitled to commission on all monies received after file placement, including payment
plans and payment made directly to client by consumer, insurance, or third-party payment.
o The client is not to cancel an account with the Agency to set up an outside payment arrangement.

•

Agency is to be notified immediately of all account changes (forwarding address, payments,
payment plan, account revisions, bankruptcies, disputes, and new billing information).
o Payments and payment plans should be handled by the agency.
o Payment and payment plans established with Client must be communicated to CCM immediately

•

Client must save and secure consumer documents, including but not limited to contracts,
communications, payment records, and prior express for consent of services, for the entire duration of
collection efforts.

•

Effective 11/30/21, Client must provide Agency with debt details that comply with CFPB Regulation F
Rulings. Details include total original charges, total payment/adjustment, last statement date (sent by
creditor) and last statement balance, added fees or interest. Debt details are subject to change, in
accordance with future discovery, rulings, laws.

Client Agrees to above obligations___________{Initial}

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Consumer Collection Management Collection Agreement

Notice and Opportunity to Cure :
If the Agency fails to fulfil its obligations as described in this Agreement, the Client shall provide written notice to the
breaching party, specifying the nature of the breach and the timeframe for cure. The breaching party shall have 90 days
from the date of such notice to resolve the conflict. If the conflict has not improved or resolved within the specified
timeframe, the Client has the right to exercise any available remedies, including termination of this Agreement.
Term
The Agreement between Client and Consumer Collection Management, Inc., will be for an initial one-year term, with
automatic renewals for additional one-year term. The following termination clauses apply
•

In the event of a breach and/or legal risk, either party may terminate this Agreement with written notice of the
intended termination date.

•

Client may terminate this contract, upon (90) day written notice, providing the cause with an opportunity to cure,
prior to their term date.

On behalf of Client, I/we certify that I/we have reviewed and will accept the terms contained above. This Agreement
constitutes the entire agreement of the parties. Any amendment or modification to the Agreement shall be in writing and
signed by both parties.
CLIENT
City Of Warrensburg, Missouri

AGENCY
Consumer Collection Management, Inc.

______________________________
By/Signature

___________________________
By/Signature

______________________________
Name

___________________________
Name

______________________________
Title

___________________________
Title

______________________________
Date

___________________________
Date

5|Page
Consumer Collection Management Collection Agreement

CITY OF WARRENSBURG

RESPONSE TO BAD DEBT COLLECTIONS

A

PREPARED BY: KRISTIN SCOTT
CONSUMER COLLECTION MANAGEMENT, INC.
JANUARY 16, 2026

B.) Transmittal Letter

January 16, 2026
City of Warrensburg
Attn: City Clerk | Jodi Schneider
102 S. Holden St.,
Warrensburg, MO 64093
Re: Request for Proposal - Collection Services
Dear Ms. Schneider,
Consumer Collection Management, Inc. (CCM) is pleased to submit our response to the RFP for Collection
Services to the City of Warrensburg.
We understand the importance of protecting the City’s reputation and maintaining positive relationships
with its residents, and we operate as an extension of your office with a strong emphasis on transparency,
accountability and customer service.
We are confident that you will find the enclosed proposal demonstrates CCM’s experience, operational
strength, and commitment to providing the City with a reliable and effective collection partner. To the
best of our knowledge and belief, the enclosed data is accurate. Should you have any questions or
concerns, please feel free to contact Kristin Scott at (314) 504-9656.
We thank you for this opportunity to submit this proposal and look forward to hearing from you soon.
Sincerely,

Kristin Scott
Sales Representative
Consumer Collection Management, Inc.
2333 Grissom Drive, Ste. 100
St. Louis, MO 63146
[email protected]

P.O. Box 1839 Maryland Heights, MO 63043 | (314) 432-2430 | (800) 325-6611

C.) Consumer Collection Management, Inc. (CCM) | Collection Philosophy, Process and Performance
Approach
Consumer Collection Management, Inc, (CCM) has been a trusted leader in the accounts
receivable and debt recovery industry for over 45 years, with more than 20 years of direct
experience in utility collections. We are considered a full-service collection agency specializing
in all stages of the revenue cycle process - Early Out, Primary/Secondary/Tertiary Bad Debt
and special projects. Our portfolio includes municipal utilities, healthcare systems, and
multi-family providers – industries that require a high degree of regulatory compliance,
consumer sensitivity and public accountability.
This experience allows CCM to anticipate consumer behavior, economic conditions and
regulatory requirements, while tailoring collection strategies that balance recovery
performance with the preservation of public trust.
Partnership Philosophy and Public Approach
CCM understands that for the City of Warrensburg, engaging in a collection agency represents
a significant operational and public-facing decision. We function as a seamless extension of
your business, providing a partnership built on trust that enhances, rather than replaces. Our
purpose from the beginning has been to provide the finest collection service available, while
maintaining the image and good name of the clients we serve.
Our “Collections with Customer Service” philosophy emphasizes respectful communication,
clear explanation of obligations and reasonable resolution options. This approach consistently
results in higher consumer cooperation, improved recovery rates and fewer complaints while
protecting the City’s reputation within the community.
Account Placement and Compliance Review
Upon receipt of accounts, CCM promptly assigns each account a unique internal reference
number and conducts a comprehensive compliance scrub within 24 hours of placement. This
includes deceased status, bankruptcy and cellular phone verification to ensure all subsequent
activity complies with applicable federal and state regulations, including FDCPA, TCPA and
UDAAP standards. Accounts are processed within 24 hours of placement to avoid delays in
recovery efforts.
By setting these controls at the outset of the collection process, CCM minimizes legal and
reputational risk for the City while ensuring collection activity begins promptly.
Initial Consumer Notification
Within 24 hours of processing, CCM issues the required Model Validation Notice (MVN),
clearly identifying creditor, balance and consumer rights, including dispute and validation
procedures. Additional collection letters and, where authorized, applicable emails and texts,
are issued through a structured and compliant letter series designed to encourage early
resolution.
Early and clear communication is critical to successful outcomes. CCM’s experience shows
timely notification and transparent messaging significantly increases voluntary payments and
reduces escalation.

Consumer Focused Collection Calls
After the initial notification period, accounts are assigned to trained collection professionals.
Collectors are trained to:
- Actively listen and assess each consumer’s circumstances
- Clearly explain payment options and City policies
- Offer reasonable payment arrangements where authorized
- Assist consumers in understanding financial assistance programs where available
- Preserve the ongoing relationship between City and its customers
This solution-based approach promotes higher contact rates and sustainable payment
arrangements while minimizing disputes and complaints.
Flexible and Secure Payment Options
CCM offers multiple convenient and secure payment options designed to encourage timely
resolution while maintaining a positive customer experience. Consumers may remit payment
via mail, agent-assisted telephone payment, interactive voice response (IVR) or through CCM’s
secure online payment portal, which provides real-time access.
Through the online portal, consumers can:
- View current balances and account status
- Make one-time or recurring payments
- Establish and manage payment plans
- Receive immediate confirmation of posted payments
Providing 24/7 access empowers consumers to resolve accounts efficiently, reduces call
volume and supports higher recovery rates without increasing collection pressure.
Account Management for Accruing Balances
CCM’s process is uniquely suited for utilities with accruing billing cycles. Accounts are
maintained under a single, continuous record that preserves original placement date while
allowing balances and service periods to be updated through regular file exchanges.
If an account is resolved and later becomes delinquent again, it is reactivated with the same
account record, ensuring continuity, accuracy and efficient resolution.
Advanced Skip Tracing and Data Accuracy
To improve contact rates and reduce unnecessary delays, CCM employs advanced skiptracing
tools at no additional cost to the City. These tools leverage national databases, credit bureau
resources and public records to maintain accurate consumer information.
Secure Technology and Customization
CCM owns and operates its proprietary collection software, hosted on an IBM AS/400 iSeries,
modernized with current and encryption standards. This allows CCM to customize workflows,
compliance controls, reporting formats and file exchanges to align with the City’s operational
and reporting requirements – without the limitations of standard collection software.

Credit Bureau Reporting
CCM understands that Credit Bureau Reporting requires specific consumer identifiers not
typically maintained by municipalities. Using compliant skiptracing to obtain required
information, eligible accounts with balances of $100 or more may be reported to the credit
bureau no sooner than 30 days from placement, in accordance with applicable regulations and
City approval. We report to Experian, Equifax and Trans Union.
Special Account Handling:
CCM maintains specialized processes and workflows for accounts requiring additional care:
- Deceased accounts: including ownership research and Estate Claim when appropriate
- Bankruptcy accounts, including monitoring and proof of claim filing when appropriate
- Pre-legal review to prepare accounts for potential litigation at the City’s discretion.
All activity is conducted in accordance with the City guidelines and approval requirements.
Litigation Options
CCM’s primary objective is to recover delinquent accounts via standard collection efforts
including written communications, phone calls, skip tracing and credit reporting when
authorized. Litigation is considered only as a final option for accounts that remain unresolved
after sustained collection activity and where recovery is reasonably expected.
Eligibility and City Authorization
Prior to recommending litigation, CCM conducts a comprehensive pre-legal review to confirm
that each account meets the City’s criteria and applicable legal standards including:
- Account balance meets the City’s approved minimum threshold for litigation
- Account remains within applicable statute of limitations
- Verified consumer identity and current address
- Verified employment
- No active bankruptcy, deceased status, or legal restrictions
No account is escalated to litigation without explicit written authorization from the City,
including review and execution of a litigation affidavit.
CCM contracts experienced collection attorneys for accounts that require formal legal
resolution including, but not limited to Bessine & Walterbach, LLP, subject to City approval.
Bessine & Walterbach have extensive experience with municipal utility collections, both
commercial and residential.
Legal Process and Oversight
Upon City approval, CCM assigns the account to a contracted collection law firm licensed in
the appropriate jurisdiction. All legal activity is conducted in compliance with federal, state
and local laws, including FDCPA requirements.
CCM maintains ongoing oversight of all legal actions and provides status updates to the City.
Settlement discussions during litigation remain subject to City-approved settlement authority.
Cost Structure and Risk Management
Legal collection fees are contingency-based and assessed only upon successful recovery. Court
costs are added to consumers account where permitted by law, and the City incurs no out-ofpocket legal expenses.

Settlements and Resolution
CCM adheres strictly to City-approved settlement authority. When guidelines are provided,
CCM negotiates within approved parameters to maximize recovery. When guidelines are not
established, all settlement offers are submitted to the City for review and approval prior to
acceptance.
This ensures full transparency, City control and alignment with municipal policy.
Performance Monitoring and Reporting
CCM establishes reasonable, data-driven collection targets based on account age, balance
type and possible municipal utility portfolios. Performance is continuously monitored and
adjusted using monthly standard reports and ad-hoc reporting upon request.
Our reporting allows the City to maintain oversight, evaluate effectiveness and ensures the
program aligns with financial objectives.
Partnership-Driven Results
CCM begins each engagement by understanding the City’s goals, expectations and operational
preferences. Our flexible and collaborative approach allows workflows, reporting and system
integrations to be customizable to meet the City’s operational needs and ensures the program
evolves as the City’s needs change.
Why CCM Stands Apart
CCM is not a one-size-fits-all collection agency. CCM offers the City of Warrensburg a safe,
transparent and accountable path into third-party collections – focused on results without
sacrificing public confidence.
Our longevity, proprietary software, diverse portfolio, compliance and customer service
forward approach have garnered longstanding trusted partnerships and impeccable
reputation amongst the clients we serve.
➢ Custom Software
➢ Staffed Programmer
➢ Staffed Data Analyst – Collection Trends:
➢ Diversity: Women Owned Business and proudly serving multiple industries
RESOURCES. REPUTATION. RESULTS.

D.) Bankruptcy Identification and Follow Up:
CCM employs a rigorous bankruptcy identification and monitoring process designed to
immediately mitigate legal risk for the City while preserving recoverable balances where
permitted by law. Upon placement, a scrub will notify the agency of any current bankruptcy
status as well as future filings through a trigger file.
Chapter 7:
If our trigger file comes back as Chapter 7, we stop all collection efforts and monitor status.
- If an account has been discharged – we will close and return the account to the City with
its appropriate status.
- If an account has been dismissed, we will document the account and resume collection
efforts as normal.
Chapter 13:
If our trigger file indicates Chapter 13, collection efforts will be suspended, and CCM will file
proof of claim on the City’s behalf, for balances $500+. CCM will monitor and process
payments as normal on the City’s behalf.
CCM provides standard reporting including a return file for accounts that have been closed
and returned for the previous month. This file will include bankruptcies and the specific
bankruptcy status. Should the City need additional or special reporting, CCM can
accommodate such needs at the City’s request and frequency of special reports.
E.) Employee Training:
CCM maintains a structured employee training and quality assurance program designed to
ensure all collection activity complies with applicable federal and state laws and regulations
while maintaining a professional, customer-service approach appropriate for municipal
collections.
All newly hired employees receive mandatory training in FDCPA, TCPA, FCRA and applicable
state regulations prior to handling consumer accounts. Collectors must successfully complete
required compliance tests and supervised call shadowing before being assigned live accounts.
Employees are not permitted to manage City accounts until training requirements are met and
management approval is granted.
Ongoing and refresher training is conducted regularly to address regulatory updates, Cityspecific policies, customer service and best collection tactics.
Quality assurance is supported through routine monitoring of call recordings, account activity
and collector workflows. Supervisors review activity daily to verify adherence to approved
scripts, documentation standards and consumer-protection requirements. CCM employs
advanced call monitoring (Castel Detect) and AI-assisted compliance tools
(CollaborationRoom.AI) to ensure real-time quality assurance and immediate escalation of any
compliance risk.
To further protect consumer data, collector system access is role-based and restricted to the
minimum information necessary to perform assigned duties. Sensitive data, such as full Social
Security numbers and other personal identifiers are masked or restricted from collector view,
with access limited to authorized supervisory or compliance personnel only.

Employee Retention
CCM’s commitment to training and employee stability is reflected in an average collection staff
tenure of 16 years, significantly exceeding the industry average (2 years) and contributing to
consistent, compliant service. We find our employee culture and compensation packages are
essential and key to our success and employment retention.
F.) Client Relations with Agency Staff
CCM will respond promptly to all client requests. The City will have full access to our client
services team. CCM is proud that our client service department holds an employee retention
rate of over 21 years.
Throughout onboarding and review of City’s billing and collection process, the Agency will
determine points of contact with the City for the following:
• Settlement Offers
• Dispute Resolution
• Balance Confirmation (if system access not available)
• Affidavit (legal requests)
While the City will have full access to our client service department, The City will be assigned a
direct representative for account management, as well as a direct day-to-day contact for file
transfers, reporting payments, reporting and any pertinent questions/correspondence from
consumers. A full client contact directory will be provided upon contract execution.
G.) Information system requirement to send and receive account information
Since CCM owns its own software, we are proud to offer a tailored placement process and
allow for electronic files. CCM routinely integrates with a variety of billing systems and can
accommodate Tyler Technologies ERP Pro 10 file layouts through standard file exchange and
data mapping to ensure accuracy and reconciliation prior to first placement.
The City will be set up with access to our sFTP with a dedicated site for data transfers. Both
sFTP and iSeries system ensure sensitive data is secured and encrypted. All files will be
transferred securely by the City from Client System to sFTP. (Remote Access). During the
onboarding process to ensure efficiency and processes in place prior to first placement, CCM
would ask for test file.
Any system access CCM would be granted is optional and subject to City approval.
H.) Overview of Security processes to ensure protection of confidential information
CCM employs a comprehensive security, multi-layered security framework to protect
confidential and sensitive information including financial and personal data. Our security
program aligns with applicable regulatory standards, including PCI DSS, and SOC 2 principles.
Key security measures include:
- Encrypted data transmission and secure file transfers via sFTP
- Role-based access controls and least-privilege user permissions
- Multi-factor authentication for remote and system access
- Continuous system monitoring and audit logging
- Secure physical access control and on-site document destruction

All consumer communications are conducted in compliance with FDCPA and TCPA
requirements. Payment card information is protected through PCI-compliant call recording
controls that automatically suspend recording during payment entry.
CCM regularly reviews and updates its security policies and procedures to address emerging
risks and ensure continued protection of City data. Additional security documentation or
certifications may be provided upon request.
I.) Proposed Collection Fee/Rate and Placement Minimums | Collection Agreement Exhibit 1
CCM’s contingency-based fee structure ensures the City incurs no cost unless funds are
successfully recovered. No fees are charged on balance adjustments, recalls or accounts
deemed uncollectable due to bankruptcy or deceased status. CCM does not charge collection
fees on payments received by the City prior to placement, refunds, write-offs, or internal
adjustments processed by the City.
Fees are recognized as Standard Collection Fee and/or Legal Collection Fee.
Standard Collection Fee is charged and deducted upon payment, while account is in active
collection status. Agency is entitled to commission on all payments received after file placement
– including payment plans and payment made directly to client by consumer, insurance and/or
third-party. Standard Collection Fee will be deducted from payment and detailed on monthly
statement.
Legal Collection Fee is charged upon payment, after the City has approved the escalation of
litigation and has returned an executed Affidavit to Agency.
Proposed Fees
18% Standard Collection Service Fee, contingent upon collection
25-35% Legal Collection Service Fee (Accounts approved for Litigation), contingent upon
collection.
*This fee is quoted as a range depending on City’s legal expectation and will be finalized during
RFP implementation
• Agency will present an Affidavit to Client for review and approval of litigation.
• Agency will assign the account to an external contracted law firm, based on geographic
location.
• Legal Collection Fee includes cost of attorney and Agency’s Collection Fee
• Attorney will pursue principal charges, court expenses incurred and allowable interest.
Attorneys may ask courts to consider additional collection fee or attorney fee to be
included; these extra fees are subject to judge approval.
• Incurred court costs/expenses will be considered Agency Responsibility. Court expenses
will be added to consumers account balance. Monies collected by Consumer will first be
applied to advanced costs, refunding the Agency for paid expenses.
Placement Minimums
CCM’s standard placement minimum is $25, however we are prepared to accept all placement
balances from the City, should that be required. CCM does not restrict placements based on
volume.

J). Remittance schedule and sample of monthly reports | Sample Agency Reports – Exhibit 2
CCM can accommodate monthly, weekly or on-demand reporting, as preferred by the City.
Additional reporting can be tailored to fit the needs of the City
Acknowledgment - Provided each placement
Confirmation of assignment - lists responsible party, account number, balance due, service
date, total number of accounts and balance assigned.
Payment Summary (Statement) - Provided Monthly
Statement will reflect all monies posted by Agency and Directly made to the Client - lists
payment, commission, unpaid remaining account balance.
Inventory (Account Listing)- As requested or scheduled
Listing of accounts assigned, with balance and status update. Active, Inactive or Combined
listings available.
Placement & Recovery Analysis - As requested or scheduled
Aging analysis based on Date of Assignment. Provides historical recovery, based on total
dollars placed/collected.
Deactivation List – Provided Monthly
Listing of accounts deactivated (closed/return) along with a description/reason.
Gross to Gross Report Report to show monthly placement and recovery trends. Total Placed vs Total Collected per
month = monthly/yearly average = Trend
Data Quality Report –
Analysis of data provided Client provided to Agency at time of placement. Determines if data
provided is good/current or missing key components that can hinder results.
K). Other services
Our purpose from the beginning has been to provide the finest collection service available,
while maintaining the image and good name of the clients we serve. Specializing in recovery
services at all stages of the revenue cycle process, we are considered a full-service collection
agency
• Early Out / Customer service (Sister Company: Grissom Services, Inc – GSI)
• Primary
• Secondary
• Tertiary Bad Debt
• Special projects
This allows the City to expand or limit services over time without changing vendors. For
example, if the City needs a collection agency for their ambulance or other municipal service
districts, CCM has the experience, policies and procedures in place to collect on both balances,
ensuring timely recovery for both ambulance and sewer districts.
L). Services or Resources to be supplied by City and any assumptions made regarding City’s capabilities
Client system access is strongly recommended as the most efficient way to support timely,
accurate account servicing and an optimal customer experience. While system access is not
required, CCM has found that secure, read-only access to real-time balance and status
information allows for faster resolution of consumer inquiries, reduces City staff requests and
minimizes disruption to City’s existing workflow.

When authorized by the City, system access enables CCM to respond promptly and accurately
to common consumer requests, including:
- Itemized Requests / Validation Requests
- Balance Confirmation
- Dispute Resolution
Any system access would be implemented in accordance with City security policies and rolebased permissions.
M). E-Verify Memo of Understanding and Affidavit of Compliance | Exhibit 3
Please find an Affidavit of Compliance with the federal work authorization program and copy
of our E-Verify Memo of Understanding
N). References
The references below reflect current clients for which CCM provides third-party debt
collection services comparable in scope to the services requested in this RFP. While municipal
utility collections represent CCM’s core public-sector experience, additional references are
provided from highly regulated, utility-like billing environments to demonstrate CCM’s
capacity, compliance, and long-term performance across large consumer receivable portfolios.
Municipal/Large Regulated Utility Client
1. Metropolitan St. Louis Sewer District (MSD) | St. Louis, MO
Contact: Ramona Gordon | Billing & Collections Manager
(314) 768-6334 [email protected]
• Contract Start Date: July 2003 Contract Status = Current
• Services Provided = Primary Debt Collection Services for sewer/wastewater utility
accounts
• Performance Summary: Over a 20+ year partnership, CCM has consistently ranked #1
of 3 contracted vendors based on MSD’s monthly performance evaluations. CCM has
achieved a 33.1% cumulative recovery rate on placed bad-debt accounts, with recent
placements (Q4 2025) achieving a 41.72% recovery rate and collecting $664,910 over
the District’s internal goal. Our performance exceeds typical industry benchmarks for
sewer/wastewater collections.
Comparable Large-Scale Clients
2. The University of Kansas Health System | Lenexa, KS
Contact: Marvin Mickelson Jr. | System Director, Patient Financial Services
(913) 945-8863 [email protected]
• Contract Start Date: 12/1996 Contract Status = Current
• Services Provided = Primary Debt Collection Services & Early Out Services (GSI)
• Scope: High-volume consumer receivables managed within a heavily regulated
environment requiring strict compliance, reporting and consumer-protection
standards
3. NKC Health & NKC Health Physicians | Kansas City, MO
Contact: Haley Bonney, MBA | Director, Patient Financial Services
(816) 691-1333 [email protected]
• Contract Start Date: 03/2022 Contract Status = Current
• Services Provided = Primary Debt Collection Services

•

Scope: Consumer billing collections for a regional healthcare system operating under
regulatory and compliance frameworks comparable to public-sector entities

4. Washington University | St. Louis, MO
Contact: Cynthia Janssen | Manager
(557) 747-3670 [email protected]
• Contract Start Date: 05/1995 Contract Status = Current
• Services Provided = Primary Debt Collection Services
• Scope: Long-term management of self-pay receivables requiring data security, audit
readiness and consumer-focused resolution practices.
5. Mills Properties | St. Louis, MO
Contact: Rosanne Lederman Neff | VP Operations
(314)721-8000 ext. 11023 [email protected]
• Contract Start Date: 12/2006 Contract Status = Current
• Services Provided = Primary Debt Collection Services
• Scope: High-volume consumer receivables for large, multi-state property
management firm, demonstrating CCM’s ability to support diverse billing portfolios
with consistent compliance and performance over long-term engagements
O). Conflict of interest statement
Consumer Collection Management, Inc. hereby certifies that, to the best of its knowledge,
there are no existing or potential conflicts of interest between CCM and the City of
Warrensburg, Missouri, in connection with the services requested in this RFP. CCM further
affirms that it will promptly disclose any actual or perceived conflicts of interest that may arise
during the course of this contract. CCM represents that all relationships, financial interests, or
affiliations that could influence or appear to influence the performance of its services have
been disclosed, and none exist at this time. CCM confirms it will perform all services under
this contract impartially and without favor or preferential treatment, in accordance with
ethical standards and applicable laws.
P). Scope of work
1. The City will provide electronic files to the Agency listing those parties that are
delinquent in payment of their utility charges. The information provided may include, but
is not limited to, the following:
a) Contact name; personal identifiers; last known address; amount of fee; amount
paid (if any); and amount due.
b) The City will provide current file layouts.
c) Agency shall be responsible for ensuring compatibility of City’s data files and
transmittal medium to the Agency’s computer system(s). The Agency shall bear all
costs, if necessary, for data conversion to make the City’s data compatible with
the Agency’s system(s), and any incidental costs related to the data transfer.
CCM has extensive experience receiving and processing electronic files for large
municipal utilities. Our systems are fully capable of integrating with a variety of
municipal data layouts and file formats. CCM will assume all necessary costs for
data conversion and any incidental transfer requirements to ensure seamless
processing. All data imports will be validated for accuracy and integrity prior to
collection activity.

2.

Agency agrees to perform the following: Call Scripts and Sample letters | EXHIBIT 4
a) Agency will submit written scripts for telephone contacts and written
communications for City to review.
CCM will provide all scripts for telephone and written communications for City
review.
b) Agency will guarantee that every party will be dealt with in a professional and
courteous manner.
All contacts with delinquent account holders will be conducted professionally,
courteously and in accordance with state and federal laws.
c) Agency will guarantee that at least one (1) designated customer service
representative will be assigned to the City and be available to respond to daytoday issues.
CCM will assign a dedicated Customer Service Representative to the City as a single
point of contact for daily operational matters, issue resolution and account
inquiries.

3.

All information supplied by the City to the Agency should be kept confidential and not
disclosed to parties other than the Agency’s employees, on a need-to-know basis only,
for the purpose or purposes of performing the contracted services, and to the
customer/responsible party. Agency shall not disclose social security number (SSN),
driver’s license number, or any other information deemed confidential to anyone
other than the customer/responsible party.
CCM maintains strict confidentiality protocols for all client information, consistent with
municipal, state and federal privacy regulations. Access to City data will be restricted to
authorized CCM personnel on a need-to know basis. Handling data such as social
security numbers and driver’s license will follow robust internal controls, encryption and
audit procedures.

4.

While attempting to maximize the City’s collections, it is imperative that this objective
be achieved without negative reflection on the City and careful consideration of the
rights of the consumers.
CCM prioritizes ethical, compliant and consumer-sensitive collections practices. All
interactions are designed to preserve the City’s reputation while achieving maximum
recovery. CCM staff are trained to handle all accounts with fairness and respect,
including compliance with FDCPA standards, state law and municipal policies.

5.

Agency shall provide to City a detailed implementation plan including timelines (initial
and ongoing), onboarding, training and testing of systems
Implementation Plan | EXHIBIT 5
CCM will provide a comprehensive implementation plan that includes
- Initial onboarding of City accounts
- Testing and validation of all data file transfers
- Staff training specific to City policies, sensitive account handling and regulatory
compliance
- Detailed timelines for each phase of implementation and ongoing operations

6.

Agency shall conduct skip tracing, contact attempts and negotiation with debtors via
mail, telephone, emails and all other available lawful means

CCM conducts multi-channel collections including phone, mail, email and other lawful
contact methods. Our teams leverage skiptracing and advanced research tools to locate
delinquent account holders efficiently. All negotiations and payment discussions follow
compliant and ethical standards, with documentation maintained for audit purposes.
CCM has successfully implemented these methods for current clients, demonstrating
effectiveness in maximizing collections while preserving consumer goodwill.
7.

Agency shall provide collection services for delinquent accounts that the City turns
over for processing. The collection services and processes shall comply with applicable
state and federal laws.
CCM will provide collection services for accounts turned over by the City. Compliance
and ethical collections is top priority and will conduct ourselves in a manner that is
customer service based while in compliance with all state and federal laws/regulations.

8.

Agency shall provide payment management plan negotiation services to city residents
when appropriate, consistent with state and federal laws.
CCM provides customized payment plan negotiations for delinquent accounts, ensuring
affordability and compliance with all applicable laws. Our approach balances
maximizing collections with sensitivity to the customer’s financial circumstances. Plans
are documented, monitored and reviewed for adherence to municipal and regulatory
requirements.

9.

Agency shall demonstrate sensitivity, fairness, and compliance in managing accounts
associated with low-income or financially vulnerable customers, working
collaboratively with the City in identifying said accounts
CCM has extensive experience handling accounts for low-income and financially
vulnerable populations. Staff are trained in fair, respectful and compliant collection
practices, with processes in place to collaborate with municipal staff to identify and
manage sensitive accounts appropriately. All actions will comply with federal, state, and
municipal guidelines to protect residents’ rights. Current Financial Assistance Programs
available and not limited to: Salvation Army, Missouri Valley Community Action Agency
or Low-Income Household Water Assistance Program {LIHWAP}

10.

Agency shall remit all funds collected on behalf of the City monthly accompanied by a
detailed remittance report and ensure that all collections and remittances are
properly reconciled to account balances.
CCM remits collected funds on a monthly schedule, accompanied by detailed remittance
reports showing amounts collected, fees, and reconciliations to individual accounts. Our
financial controls and reporting systems ensure accuracy and transparency, and our
team has over 20 years providing this service to municipal/district utilities.

11.

Agency shall provide regular monthly reports detailing status of accounts turned over
for collection, payments received, collection/recovery rates by age of debt,
fees/commissions deducted, customer communication activity among other
performance metrics.
CCM provides comprehensive monthly reporting tailored to municipal requirements.
Reports can include account inventory, collection statements, deactivation report, data
quality, placement and recovery data based off placement or dates. Most reports can
be provided in the preferred method, PDF and are designed to support monitoring,
auditing, and decision making.

12.

Agency shall provide an annual reconciliation report identifying: Amounts collected
and remitted, amounts uncollected or uncollectible and accounts recommended for
write-off, litigation, or further action
CCM can prepare an annual reconciliation report summarizing collected and remitted
funds, uncollected or uncollectible accounts and recommendations for write-off,
litigation or additional action. The report can be tailored to meet any additional specific
the City may require.

13.

Agency shall return uncollected accounts upon request with a full history of collection
activity.
CCM shall return uncollected accounts upon the City’s request, including a history of
collection activity.

14.

Agency shall be responsible for conducting criminal background checks and verifying
employment eligibility on all employees, including custodial employees, that will have
access to City property and confidential information, in accordance with state and
federal laws.
CCM’s hiring process includes a thorough review of references, paired with criminal
checks through Lexus Nexus and Case Net. All client data access is limited to employee
role, secured with controlled user system permissions.
We can additionally utilize national background and drug screening companies for
employees accessing client system directly. CCM is well prepared to apply any
supplementary screening requirements for the City.

15.

Agency shall provide regular training for agency staff on compliance and consumer
protection standards
CCM provides regular, mandatory training for all collection staff on compliance, federal
and state consumer protection laws, municipal policy and ethical collection practices.
Training is documented and updated to reflect regulatory changes and best practices.

16.

Agency shall respond to status requests at any time the City finds it necessary.
CCM will appoint a dedicated point of contact and complete access to our client service
department to respond promptly to all City status requests.

17.

If the Agency determines an account to be uncollectible, the Agency will be
responsible for forwarding applicable information to an attorney and retain a
judgment which may report the claim to certain credit agencies, as directed by the
City.
CCM follows a structured process for accounts and how it qualifies an account
uncollectable.
•
Accounts eligible for credit reporting are reported no sooner than 30 days from
placement (or at a time satisfactory for City), in accordance with applicable
laws and municipal policy.
•
Collectors make multiple attempts to contact the responsible party and
maximize collection opportunities.
•
After collection attempts are exhausted, accounts are reviewed for eligibility for
litigation services. If an account is eligible for litigation, it will be escalated to
litigation and pursued in court.
•
Accounts not eligible for litigation will continue to be reported to credit
agencies when appropriate. An account can be deemed uncollectible for

•

various reasons but can include and are not limited to: statute of limitations,
bankruptcy, death, etc.
Documentation of collection efforts, reporting actions, and legal determinations
is maintained and provided to the City as needed.
This approach ensures compliance with federal and state law, maximizes
recovery opportunities, and provides transparency to the City regarding account
status.
A Judgement is not necessary for credit reporting.

ADDENDUMS AND EXHIBITS
1.) CITY OF WARRENSBURG - ADDENDUM
2.) EXHIBIT 1........CCM COLLECTION AGREEMENT
3.) EXHIBIT 2........AGENCY REPORT SAMPLES
4.) EXHIBIT 3........AFFIDAVIT AND MOU EVERIFY
5.) EXHIBIT 4..........SAMPLE LETTERS AND CALL SCRIPT

6.) EXHIBIT 5........IMPLEMENTATION PLAN

A

PREPARED BY: KRISTIN SCOTT
CONSUMER COLLECTION MANAGEMENT, INC.
JANUARY 16, 2026

DEBT COLLECTION AGENCY RFP ADDENDUM DATED 01.15.2026 AND ACKNOWLEDGEMENT
Evaluation and Qualifications:
•

All proposals remain valid for sixty (60) days after RFP close date to give City Council and
staff adequate time for review. The City reserves the right to reject any and all proposals for
any reason deemed material and to accept any proposals deemed most advantageous to the
City.

•

Each bidder is required to submit a company overview, sample monthly reports, overview of
security processes to ensure protection of any confidential information, and a sample
template contract for services. Also, the Agency must provide a narrative outlining the
agency’s general collection process, including how the agency will successfully achieve
reasonable collection targets.

•

Agency shall have current memberships with the American Collectors Association, Inc.,
and/or the Missouri Collectors Association Inc.

Additional Scope and Response to RFIs:
•

Collection Agency, and all its agents, representatives, and employees, shall comply with all
applicable laws, including, without limitation, the Fair Debt Collection Practices Act, the
Telephone Consumer Protection Act, and the provisions of 11 U.S.C. 362 of the Bankruptcy
Code ( The Automatic Stay) along with all other applicable state and federal laws and
regulations, and City ordinances related to the transferred debt. Collection Agency will
indemnify and hold City and its representatives and insurers harmless from all damages and
costs associated with its violation of applicable federal or state laws and regulations.

•

The Agency shall not initiate legal proceedings on an account without prior authorization by
the City. All attorney fees, court costs, and other expenses incurred with legal collection
proceedings authorized by the City shall be borne by the agency.

•

The City shall pay no fee to the Agency when the customer’s balance due has been reduced
resulting from City action such as application of refund, security deposit or credit
adjustment. Also, no fee will be paid by the city based upon a collection resulting from the
City receiving payment due to a customer refinancing or selling their home when a lien of
any amount was in place.

•

Accounts belonging to active-duty United States Armed Forces members, VISTA or Peace
Corps members, and accounts under bankruptcy will NOT be turned over to collections. The
City will not knowingly refer any accounts where the account is serving on active duty in the
United States Armed Forces, VISTA or Peace Corps, or under bankruptcy. The Agency agrees
to return to the City, at no charge, accounts referred by mistake.

•

•
•

•

•

•

•

•
•
•

•

•
•
•
•
•

All data made available to the Agency by the City are and remain the property of the City
and must be treated as confidential information. All listings, which may reveal names or
identification number of individuals or employees, etc., if not returned to the City, must be
properly destroyed to keep such information confidential.
The current solicitation is for utility payments: Sewer payments and solid waste payments
Delinquent accounts will be placed as a single initial bulk transfer at the beginning of the
contract period. Future placements will be shared every 3 to 6 months with an expected
volume of 150 to 200 accounts per quarter. However, the number of accounts referred to
the Agency shall be solely within the discretion of the City.
Further, the City shall make its own efforts at collecting prior to turnover and will inform the
debtor of the consequences of his/her failure to make payments. This may involve about 3
courtesy calls to delinquent customers and hanging of 3 tags at customers’ service address
There are approximately 3,800 delinquent accounts total(beginning 2018) with an
approximate average balance of $130 per account and an approximate median balance of
$80 per account.
Current Age of delinquency
• 0 to 30 days : ≈ 74 accounts
• 31 to 60 days: ≈ 89 accounts
• 60 to 90 days: ≈ 49 accounts
• 90+ days: ≈ 3,500 accounts
Files submitted by the city will have the following information: Account Number, Name,
Service Address, Balance and Disconnection date. When available, Mailing Addresses ,
Phone Numbers and Email will also be provided. Files will NOT have Social Security Numbers
or Dates of Birth
City will share files in .xlsx and/or .pdf format, shared securely to the agency’s portal. Adobe
.pdf format is preferrable for agency monthly and annual reports
The city currently does not have an incumbent collection agency
The city does not currently report delinquent accounts to the credit bureaus. Agencies are
authorized to report accounts to consumer credit bureaus for accounts deemed
uncollectible
Payments by customers are to be made to secure agency-hosted portal. In the event that
customer pays directly to the city, city staff will update the information on agency’s system.
Payment received by agency will be transferred to the city monthly
The city does not currently have a preferred contingency fee range
The city does not have an anticipated recovery rate target for this procurement
The city anticipates transfer of accounts with a balance greater than or equal to $25.00
Out-of-State agencies may outsource litigation services to a local law firm with city approval
For monthly reporting and the “return of uncollected accounts,” the city does not have
preferred status codes/fields for return files

•
•
•

The city would prefer return files monthly and also upon request, if need be.
Both ACH and/or checks are acceptable forms of remittance to the city
Proposers must acknowledge receipt of this addendum within the proposal by signing the
acknowledgement page

General Insurance Requirements
•

•

Consultant will provide proof of its general and professional liability coverages, workers
compensation, bodily and third person bodily injury, automobile, and public liability and
property damage coverage to the City before undertaking work for the City.
Certificates of Insurance acceptable to the City shall be filed with the City prior to the
commencement of any work. These certificates shall contain a provision that coverage
afforded under the policies will not be cancelled unless at least fifteen (15) days prior
WRITTEN NOTICE has been given to the City, and shall name the City as an additional
insured by endorsement.

Indemnification
•

Failure of Consultant to obtain or maintain such insurance during this contract, or to provide
proper proofs thereof upon request of the City, shall not diminish, waive or otherwise
reduce the Consultant's obligations to maintain such insurance coverage and Consultant
shall indemnify and hold the City and all its personnel harmless from and against any and all
claims, damages, losses and expenses, including reasonable attorney's fees and litigation
costs, arising out of or resulting from the performance of services, provided that any such
claim, damage, loss or expenses, is caused in whole or in part by the negligent act, omission
and or liability of the Consultant, its agents or employees.

Review Criteria
Each proposal will be reviewed and evaluated using the following criteria:
•
•
•
•
•
•

Years of experience, and demonstrated ability to perform desired services
Frequency of Status Reporting (ex. weekly, monthly, online)
Proposed collection fees (including additional fees)
Collection Success/Recovery Rate
Placement limits/floors
Reputation

ADDENDUM ACKNOWLEDGEMENT:
I acknowledge receipt of addendum dated 01.15.2026 to the City of Warrensburg’s Debt Collection
Services RFP.
Signature:
Printed Name:

Kristin Scott

Dated:

1/16/2026

EXHIBIT 1 - COLLECTION AGREEMENT

Consumer Collection Management, Inc. {CCM}
Collection Agreement – The City of Warrensburg, MO
This Proposal is offered to enter into an Agreement by and between
The City of Warrensburg, MO (“Client “) and Consumer Collection
Management, Inc. (“Agency”) for collection services, for current and
future managed and/or owned properties.
Scope of Work:
Third-Party; Debt Collection Services
Agency will accept delinquent account balances $25+ assigned by Client, for the purpose of debt collection services.
❖ Debts must be valid and not also active with any other party (agency/attorney)
❖ Agency will not accept accounts with the following status:
o Bankruptcy prior to assignment
o Deceased prior to assignment
o Disputed Charges
o Past/Current legal action taken against Client, by consumer/guarantor
Services Include:
• Bankruptcy, Deceased, Cell Phone and Bad Address Scrub, at time of assignment
• Letters and phone calls to consumer for payment resolution
• ACA Accredited, Collectors and a dedicated team to your organization
• Skip Tracing Specialists
• Payment Monitoring
• Credit Reporting
• Bankruptcy proof of claim filing, Chapter 13, $500+
• Legal options
• Collection Reports
• System Integrations: Real Page, Yardi, and Entrata
Compliance
Agency is and will remain compliant with all collection laws and regulations, including but not limited to:
•
•
•
•
•

FDCPA – Fair Debt Collection Practices Act
FCRA – Fair Credit Reporting Act
TCPA – Telephone Consumer Protection Act
CFPB – Consumer Financial Protection Bureau
HIPAA – Health Insurance Portability and Accountability Act

Agency will follow guidelines established by the Fair Debt Collection Practices Act, as amended from time to time, and
will comply with all applicable federal, state, and local laws. Collection activities shall be handled in a courteous,
business-like manner, consistent with the image and reputation of Client.
Indemnification:
Agency agrees to indemnify, defend and hold Client, its owners, directors, officers, agents, employees and contractors,
harmless from claims, liabilities, judgments, damages, expenses and losses incurred by Client, including court costs and
attorneys’ fees, to the extent that such claims, liabilities, judgments, damages, expenses and losses arise out of or are
based upon Agency’s breach of its obligations under this Agreement.
1|Page
Consumer Collection Management Collection Agreement

Insurance:
Agency shall carry, at its sole expense, general liability insurance providing comprehensive coverage, a fidelity bond
covering Agency personnel and errors and omissions insurance in amounts that are customary in the U.S. collection
industry and shall, at Client’s request, provide Client with proof of such coverage.
Credit Bureau Reporting:
CCM will report the necessary information to major Credit Bureaus at (*Select: 30, 60, 90, 120 or 180) _______Days
from date of assignment. CCM will report on accounts with a balance of $100.00 and over. ________ {Initials}

Account balance minimum and age of debt requirements are subject to change, based on credit agency and
federal mandates. CCM will update reporting criteria for all clients accordingly, and in compliance with the
regulation standards.
Select One of the following.
1. I request to have eligible debts reported to the credit bureaus. Agency has permission to report account activity
according to current and future regulation standards. I understand and agree to Agency adjustments to account
reporting data, based on industry requirements.
{Initials}
2. To Decline: I do not wish to report activity to the credit bureaus _________ {Initials}
Set Up Cost, Annual, Placement and/or Cancellation Fees
Agency absorbs the cost for resources. Anytime an account is placed with our agency there are no hidden costs associated.
In the event an account is placed in error, there is no fee for recalling the account.
Service Fees
Fees are contingent, based upon dollars collected.
Agency is entitled to commission on all payments received after file placement - including payment plans and payment
made directly to client by consumer, insurance and/or third-party. Agency does not take fee on balance adjustments.
Fees are recognized as Standard Collection Fee and/or Legal Collection Fee.
Standard Collection Fee is charged upon payment, while account is in an active collection status.
Legal Collection Fee is charged upon payment, after Client has approved the escalation of litigation, and has returned an
executed Affidavit to Agency.
18%
Standard Collection Service Fee, contingent upon collection
25−35% Legal Collection Service Fee, contingent upon collection *FEES TO BE FINALIZED AFTER DISCUSSION
OF CITY LEGAL EXPECATION
❖ accounts requiring litigation or Estate/Probate Claim Filing
- For Litigation: Agency will submit affidavit to Client for approval to begin the legal process, utilizing outside counsel.
Additional court costs/expenses will be paid by Agency and added to account balance. Any monies collected by
consumer will first be applied to refund Agency advanced costs
- Legal Collection Fee includes cost of attorney and Agency’s Collection Fee
- Agency will present an Affidavit to Client for review and approval of litigation.
- Agency will assign the account to an external contracted law firm, based on geographic location.
- Any added Collection Fees will be removed from account prior to assignment to Attorney.
Attorney will pursue principal charges, incurred court expenses and allowable interest. Attorney may ask courts to
consider additional collection fee or attorney fee to be included; these extra fees are subject to judge approval.
2|Page
Consumer Collection Management Collection Agreement

•

For Estate/Probate Claim Filing (MO/KS/IA): Agency will submit a claim to the client, requesting signature and
confirmation of balance outstanding. Claim will be forwarded to attorney for filing and to handle all communications
with probate representative.
To Decline: I do not wish to have litigation options _______{Initial)

Additional Fees / Interest
Interest or standard collection fee may be considered for additional guarantor responsibility, contingent upon the Client’s
ability to provide an executed agreement, between consumer and client, that allows for such fees to be added to the
consumer’s account balance and responsibility.

•
•
•
•

Agency/Attorney/Judge have permission to reject interest and/or fees.
Client must save and secure consumer documents for entire duration of collection efforts.
After account placement, Agency is entitled to commissions on all payment received.
Attorney has permission to pursue interest and/or Attorney fees

The client and agrees to the above terms. ______ {Initial}
Remittance
Agency will remit a NET statement, deducting collection fees when allowable. In the event payments are sent to Client,
Agency will bill client for due commission. Invoices are due immediately upon receipt.
Agency will send a payment summery for every calendar month each payment activity has occurred, listing payment
details applied to Principal Charges, Agency Fee and Remaining Account Balance. If no collection payment is received or
reported to the Agency as a Client direct payment, within the calendar month, no remittance will be generated.
Settlements
Upon receiving prior approval from Client, Agency has authorization to accept a discounted amount to resolve an account.
Account Retention
Agency is to keep accounts until resolved (paid/settled), deemed uncollectible or State Statute of Limitation expires.

3|Page
Consumer Collection Management Collection Agreement

Client Obligations:
•

All claims forwarded to the Agency are warranted by the Client to be valid and legally enforceable
debts.

•

Upon request, provide validation of Claims; copy of Judgment and any other pertinent information, to
enable Agency to verify debt or a disputed claim within 25 days of initial request

•

Non-response from Client to the Agency’s request for information, within 30 days will result in close
& return, and considered unable to validate.

•

Agency is entitled to commission on all monies received after file placement, including payment
plans and payment made directly to client by consumer, insurance, or third-party payment.
o The client is not to cancel an account with the Agency to set up an outside payment arrangement.

•

Agency is to be notified immediately of all account changes (forwarding address, payments,
payment plan, account revisions, bankruptcies, disputes, and new billing information).
o Payments and payment plans should be handled by the agency.
o Payment and payment plans established with Client must be communicated to CCM immediately

•

Client must save and secure consumer documents, including but not limited to contracts,
communications, payment records, and prior express for consent of services, for the entire duration of
collection efforts.

•

Effective 11/30/21, Client must provide Agency with debt details that comply with CFPB Regulation F
Rulings. Details include total original charges, total payment/adjustment, last statement date (sent by
creditor) and last statement balance, added fees or interest. Debt details are subject to change, in
accordance with future discovery, rulings, laws.

Client Agrees to above obligations___________{Initial}

4|Page
Consumer Collection Management Collection Agreement

Notice and Opportunity to Cure :
If the Agency fails to fulfil its obligations as described in this Agreement, the Client shall provide written notice to the
breaching party, specifying the nature of the breach and the timeframe for cure. The breaching party shall have 90 days
from the date of such notice to resolve the conflict. If the conflict has not improved or resolved within the specified
timeframe, the Client has the right to exercise any available remedies, including termination of this Agreement.
Term
The Agreement between Client and Consumer Collection Management, Inc., will be an ongoing term, with the following
termination clauses:
•

In the event of a breach and/or legal risk, either party may terminate this Agreement with written notice of the
intended termination date.

•

Client may terminate this contract, providing the cause with an opportunity to cure, upon (90) day written notice

On behalf of Client, I/we certify that I/we have reviewed and will accept the terms contained above. This Agreement
constitutes the entire agreement of the parties. Any amendment or modification to the Agreement shall be in writing and
signed by both parties.

CLIENT
The City of Warrensburg, MO

AGENCY
Consumer Collection Management, Inc.

______________________________
By/Signature

___________________________
By/Signature

______________________________
Name

___________________________
Name

______________________________
Title

___________________________
Title

______________________________
Date

___________________________
Date

5|Page
Consumer Collection Management Collection Agreement

EXHIBIT 2 - AGENCY REPORTS
CONSUMER COLLECTION MANAGEMENT, INC.
AGENCY REPORTS & DESCRIPTION

Acknowledgment - Provided each placement
Confirmation of assignment - lists responsible party, account number, balance
due, service date, total number of accounts and balance assigned.

Payment Summary (Statement) - Provided Monthly
Statement will reflect all monies posted by Agency and Directly made to the
Client - lists payment, commission, unpaid remaining account balance.
Remittances can be either gross or net.

Inventory (Debtor Listing)- Provided upon request
Listing of accounts assigned, with balance and status update. Active, Inactive or
Combined listings available.

Placement and Recovery Analysis – Provided upon request
Aging analysis based on Date of Assignment. Provides historical recovery, based
on total dollars placed/collected.

Deactivation List – Provided Monthly
Listing of accounts deactivated (closed/return) along with a description/reason.

Gross to Gross Report - Provided upon request
Report to show monthly placement and recovery trends.
Total Placed vs Total Collected per month = monthly/yearly average = Trend

Data Quality Report – Provided upon request
Analysis of data provided Client provided to Agency at time of placement.
Determines if data provided is good/current or missing key components that can
hinder results.

Acknowledgement Report
Acknowledgement (Provided each placement)
All accounts will be acknowledged to the client as to the responsible party,
account number, balance due, service date, and total number of accounts
and balance assigned.
WE THANK YOU FOR YOUR BUSINESS….

GUARANTOR NAME
SECONDARY NAME

REFERENCE
CODE

ORIGINAL
AMOUNT

AMOUNT
OWED

COMM %

DEBTOR
CODE

SERVICE
DATE

Doe, John
Doe, Jane

12345

1775.00

1775.00

30.0%

D13123

2/1/2022

Jones, Mary
Jones, Sam

23456

235.86

235.86

30.0%

J09303

1/14/2022

Smith, Ron
Smith, Ron

34567

152.65

152.65

30.0%

S21265

1/28/2022

Williams, JE
Williams, JE

56789

753.41

753.41

30.0%

W50399

1/19/2022

2916.92

2916.92

***

4 Accounts
A0023

ABC COMPANY
1234 ANYWHERE
ANYPLACE, USA 12345

CONSUMER COLLECTION MANAGEMENT
P.O. BOX 1839
MARYLAND HEIGHTS, MO 63043
314-432-2430

CLIENT NUMBER 0001

COLLECTION SUMMARY FOR MONTH ENDING

YOUR ACCOUNT
NUMBER

DAY

DEBTOR

AMOUNT PAID
TO AGENCY

1/1/2025
AMOUNT PAID
DIRECT TO YOU

COMMISSION
DUE AGENCY

UNPAID
BALANCE

25

179739

GUARANTOR NAME

25.00

6.25

0.00

27

123456

GUARANTOR NAME

300.00

75.00

0.00

26

234567

GUARANTOR NAME

21.00

5.25

0.00

7

345678

GUARANTOR NAME

121.00

30.25

100.00

7

456789

GUARANTOR NAME

127.20

31.80

38.80

7

567890

GUARANTOR NAME

19.20

4.80

0.00

7

678911

GUARANTOR NAME

20.53

5.13

0.00

17

789010

GUARANTOR NAME

-19.20

-4.80

19.20

17

890123

GUARANTOR NAME

-20.56

-5.14

20.56

7

901234

GUARANTOR NAME

12.20

3.05

0.00

17

012345

GUARANTOR NAME

10.00

2.50

100.00

13

112345

GUARANTOR NAME

2.50

0.00

24

113456

GUARANTOR NAME

25.00

6.25

75.00

17

114567

GUARANTOR NAME

40.00

10.00

0.00

5

115678

GUARANTOR NAME

18.00

4.50

0.00

31

116789

GUARANTOR NAME

20.56

5.14

0.00

31

117890

GUARANTOR NAME

52.81

13.20

25.19

31

121234

GUARANTOR NAME

100.00

25.00

50.00

25

122345

GUARANTOR NAME

102.00

25.50

48.00

31

123456

GUARANTOR NAME

50.00

12.50

0.00

14

124567

GUARANTOR NAME

52.78

13.20

0.00

24

125678

GUARANTOR NAME

50.00

12.50

0.00

7

126789

GUARANTOR NAME

31.92

7.98

0.00

7

131234

GUARANTOR NAME

48.50

12.13

0.00

8

132345

GUARANTOR NAME

14.25

0.00

10.00

57.00

5

133456

GUARANTOR NAME

100.00

25.00

0.00

18

134567

GUARANTOR NAME

22.00

5.50

0.00

OUR CHECK

541.13

ENCLOSED FOR

PLEASE REMIT

890.37

506.57

349.24

TOTALS

TO AGENCY
TOTAL
COLLECTIONS

1396.94
#

Consumer Collection Management, Inc.
P.O. Box 1839
Maryland Heights, MO 63043
(314)432-2430
1-800-325-6611

SAMPLE REPORT - INVENTORY

Client #

Name

0001220 CUSTOMER
0001286 CUSTOMER
0001293 CUSTOMER
0001337 CUSTOMER
0001696 CUSTOMER
0001858 CUSTOMER
0001896 CUSTOMER
0002177 CUSTOMER
0002228 CUSTOMER
0002274 CUSTOMER
0002396 CUSTOMER
0002432 CUSTOMER
0002513 CUSTOMER
0002907 CUSTOMER
0003182 CUSTOMER
0003530 CUSTOMER
0003644 CUSTOMER
0003669 CUSTOMER
0003770 CUSTOMER
0003832 CUSTOMER
0003906 CUSTOMER
0003961 CUSTOMER
0004456 CUSTOMER
0005217 CUSTOMER
0005520 CUSTOMER
0005772 CUSTOMER
0005867 CUSTOMER
0005921 CUSTOMER

Date Assigned Date of Service
12/10/2025
12/10/2025
12/2/2012
12/22/2025
12/3/2025
12/29/2025
12/3/2025
12/3/2025
12/3/2025
12/3/2025
8/31/2025
12/10/2025
12/3/2025
12/8/2025
12/3/2025
12/3/2025
12/10/2025
12/2/2025
12/3/2025
12/22/2025
12/6/2025
12/1/2025
12/3/2025
12/22/2025
12/22/2025
7/23/2025
12/3/2025
12/3/2025

7/2/2025
6/8/2025
7/9/2025
6/8/2025
9/17/2025
7/9/2025
6/5/2025
6/8/2025
8/6/2025
7/9/2025
5/11/2025
9/17/2025
7/9/2025
9/17/2025
6/5/2025
8/7/2025
7/9/2025
4/7/2024
7/9/2025
6/8/2025
7/9/2025
7/9/2025
8/7/2025
6/8/2025
7/9/2025
7/23/2025
9/17/2025
6/8/2025

Org placed

Current balance

$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$

$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$

159.87
101.91
284.44
1,967.28
2,239.95
96.55
627.44
169.35
116.73
180.76
216.58
2,094.61
97.98
542.90
713.16
164.91
122.67
2,873.71
136.41
999.40
112.81
235.90
129.42
1,328.14
177.82
4,629.64
2,121.36
112.32

329.13
175.57
253.66
2,361.29
46.03
129.06
625.91
475.56
220.89
509.32
216.58
208.92
211.68
216.52
1,007.85
220.15
49.14
762.42
250.82
589.51
130.07
227.03
246.33
1,545.87
391.61
4,629.64
156.26
216.74

Status
PP
PP
PP
101
PP
PP
PP
100
100
101
100
100
101
PP
100
PP
PP
PP
101
PP
100
PP
100
100
101
101
PP
PP

PAGE - 1

DEACTIVATION LIST

1/1/2025

ABC COMPANY
1234 ANYWHERE ANYPLACE, USA 12345

AA
BKY
HLD
LGL
NSF
RA
SRC
S22
S58
01
06
11
16
20
24
28
32
38

ACTIVE ACCOUNT
BANKRUPTCY
HOLD TILL FURTHER NOTICE
LEGAL ACCOUNT
INSUFFICIENT CHECK
REVERSE AGENCY
SUIT REQ SENT TO CLIENT
STD UNABLE TO LOCATE
UNABLE TO SERVE SUMMONS
DECD PRIOR TO ASSN TO EST
STATUTE OF LIMITATION EXP
CLIENT CANCEL
DEBTOR DECEASED NO ESTATE
INCARCERATED NO ASSETS
WELFARE RECIPIENT
DESPUTED/DB REFUSES PMT
RETIRED-ASSETS UNKNOWN
SF EMP UNABLE LOCATE ASST

ACP
C&D
HPC
MRT
PIF
RD
S11
S30
VOC
02
07
12
17
21
25
29
34
56

ATTORNEY CASE OUTSIDE LIT
CEASE AND SESIST
HOLD PER CLIENT
MEDICARE RETURN PER CLIENT
PAID IN FULL
REVERSE DIRECT
CLOSE AND RETURN PER CLIENT
STD LTD INCOME CANT PAY
VICTIM OF CRIME PENDING
INCAR PR TO ASSN NO ASSET
PAID PRIOR TO ASSIGNMENT
NURSING HOME RESIDENT
TOO SM FOR SUIT REQUEST
COMM CEASED FDCPPA REQUIRE
MEDICARE NO COOPERATION
SMALL BAL DB REFUSES PMT
ALL EFFORTS EXHAUSTED
UE CLOSE PER AGENCY

ACR
CCC
IPA
MWO
PP
REO
S16
S36
WCP
04
09
13
18
22
26
30
36

CCM RETURNING TO CLIENT
CONSUMBER CRDT COUNSELING
CLIENT TO FILE IDPS
MEDICAID WRITE OFF
PARTIAL PAYMENT
120 DAYS RETURN EARLY OUT
STD DECEASED NO ESTATE
STD UNEMP NO KNOWN ASSETS
WORKMEN'S COMP PENDING
CHARITY W/O PER CLIENT
CO DEFUNCT PR ASSN N/LIAB
PROFESSIONAL PATIENT
DEBTOR EXECUTION PROOF
SKIP UNABLE TO LOCATE
SERIOUSLY ILL CAN'T PAY
LTD INCOME UNABLE TO PAY
UNEMP TO KNOWN ASSETS

NAME
ADDRESS

CODE

REFERENCE

DATE
ASSIGNED

AMOUNT
ASSIGNED

DOE, JOHN
2333 GRISSOM
ST LOUIS

D13123

10/31/2023

1775.00

AMOUNT
COLLECTED

BK
DAA
IWO
NIS
PVT
RLA
S20
S57
WIP
05
10
14
19
23
27
31
37

CURRENT
BALANCE

BANKRUPTCY - CHAPTER 13
DUPLICATE ACCT ASSIGNED
INSURANCE WRITE OFF
NOT INCLUDED IN SUIT
PREVENT CREDIT REPORTING
RECOMMEND LEGAL ACTION
SRD INCARCERATED NO ASSET
STD RECEIVES PUBLIC AID
WARRANT INTERCEPT PAYMENT
CLIENT REFUSES SUIT
CHARITY PROPOSED (BARNES)
PREVENT COMPANIONATION
BAL TOO SMALL TO PURSUE
INDIGENT UNABLE TO PAY
MENTALLY ILL CAN'T PAY
SOC-SECURITY-LTD INCOME
DISABLE-REFUSES TO PAY

LAST COL
STATUS

…………………………………………………………………………………………………
12345

1775.00
34

MO 63146

DOE, JANE

-----------------------------------------------------------------------------------------------------------------------------------------

JONES, MARY
2333 GRISSOM
ST LOUIS

J09303

23456

10/31/2023

235.86

235.86
37

MO 63146

JONES, SAM

-----------------------------------------------------------------------------------------------------------------------------------------

WILLIAMS, JE
2333 GRISSOM
ST LOUIS

W50399

56789 10/31/2023 WILLIAMS,

753.41

753.41
11

MO 63146

JE

----------------------------------------------------------------------------------------------------------------------------------------* CLIENT TOTALS:

# CANCELLED

3

2764.27

2764.27

ABC COMPANY
1234 ANYWHERE
ANYWHERE, USA 12345

CONSUMER COLLECTION MANAGEMENT
P.O. BOX 1839
MARYLAND HEIGHTS, MO 63043
314-432-2430

RECOVERY AND PLACEMENT ANALYSIS
REPORT DATE 01/01/22
PLACEMENTS

DATE

NO OF
ACCTS

COLLECTIONS

AMOUNT PLACED NET AMOUNT AVG AMOUNT

A

B

C

COMMISIONS

RETURNS

AMOUNT
THIS MO

AMOUNT TO
DATE

PCTG

AMOUNT
THIS MO

AMOUNT
TO DATE

PCTG

NO OF
ACCTS

NET
AMOUNT

NET
YIELD

E

F

G

H

I

J

K

L

M

D

TOTAL 2018

7 $

897.00

$

897.00

$

128.14

$

223.00

24.9%

$

78.00

35.0%

11

TOTAL 2019

15 $

3,373.00

$

2,536.00

$

169.07

$

775.00

30.6%

$

271.00

35.0%

18

TOTAL 2020

26 $

5,608.00

$

4,822.00

$

185.46

$

1,993.00

41.3%

$

698.00

35.0%

03 21

4 $

528.00

$

528.00

$

132.00

$

79.00

15.0%

$

28.00

35.4%

06 21

1 $

300.00

$

300.00

$

300.00

10 21

3 $

1,339.00

$

1,053.00

$

351.00

$

20.00

$

220.00

20.9%

$

7.00

$

77.00

35.0%

1 $

286.00

26

TOTAL 2021

8 $

2,167.00

$

1,881.00

$

235.13

$

20.00

$

299.00

15.9%

$

7.00

$

105.00

35.1%

1 $

286.00

13

01 22

4 $

252.00

$

252.00

$

63.00

02 22

1 $

100.00

$

100.00

$

100.00

TOTAL 2022

5 $

352.00

$

352.00

$

70.40

GRAND
TOTAL

61 $

12,397.00

$

10,488.00

$

171.93

$

45.00

$

3,290.00

31.4%

$

16.00

$ 1,151.00

35.0%

5 $ 1,071.00

19

FORMULA

$

25.00

D = C/A

G = 100 (F/C) 3 = 100 (I/F)

$

9.00

M = I/A

4 $

785.00

27

7

Gross to Gross Report

TOTAL PLACEMENTS vs TOTAL RECOVERY
AVERAGE PER MONTH/YEAR
2024
# of Accts
133
142
141
116
164
116
161
152
218
184
136
198

$
$
$
$
$
$
$
$
$
$
$
$

Placements
291,392.00
359,247.00
342,824.00
261,387.00
357,471.00
213,955.00
304,149.00
249,542.00
420,128.00
440,151.00
323,424.00
425,249.00

$
$
$
$
$
$
$
$
$
$
$
$

Recovery
39,299.00
61,123.00
46,820.00
39,713.00
22,847.00
34,663.00
32,707.00
26,953.00
32,474.00
28,572.00
30,494.00
36,095.00

%
13%
17%
14%
15%
6%
16%
11%
11%
8%
6%
9%
8%

2024 Totals:

1861 $

Monthly Average:

155 $

3,988,919.00

$

431,760.00

11%

332,409.92

$

35,980.00

11%

$
$
$
$
$
$
$
$
$
$
$

Placements
345,194.00
332,687.00
315,520.00
425,831.00
619,360.00
256,205.00
251,340.00
376,942.00
235,044.48
404,839.00
371,250.00
N/A

$
$
$
$
$
$
$
$
$
$
$

Recovery
41,085.00
88,968.00
72,918.00
39,000.00
43,617.00
40,785.00
40,283.00
46,106.00
46,250.29
39,693.00
41,144.00
N/A

%
12%
27%
23%
9%
7%
16%
16%
12%
20%
10%
11%

2025 Totals:

1704 $

3,934,212.48

$

539,849.29

14%

Monthly Average:

155 $

357,655.68

$

49,077.21

14%

January
February
March
April
May
June
July
August
September
October
November
December

2025
January
February
March
April
May
June
July
August
September
October
November
December

# of Accts
147
139
127
151
224
146
119
201
120
171
159
N/A

DATA QUALITY REPORT
FOR PERIOD 1/31/22 THROUGH 5/30/25
ADDRESS PRESENT
ADDRESS MISSING
ADDRESS RETURNS

# ACCTS
% OF PLACEMENT
1,992
99.85%
3
0.15%
28
1.40%

PHONE# PRESENT
PHONE# MISSING
PHONE# WAS WRONG

1,972
23
215

98.85%
1.15%
10.90%

EMPLOYMENT PRESENT
EMPLOYMENT MISSING

9
1,986

0.45%
99.55%

EMPLOYER PHONE PRESENT
EMPLOYER PHONE MISSING
EMPLOYER PHONE WRONG

274
1,721
61

13.73%
86.27%
22.26%

SOCIAL SECURITY NUMBER PRESENT
SOCIAL SECURITY NUMBER MISSING

600
1,395

30.07%
69.93%

BIRTH DATE PRESENT
BIRTH DATE MISSING

1,979
16

99.20%
0.80%

SERVICE DATE PRESENT
SERVICE DATE MISSING

1,995
0

100.00%
0.00%

INSURANCE PRESENT
INSURANCE MISSING

1,716
279

86.02%
13.98%

SPOUSE PRESENT
SPOUSE MISSING

24
1,971

1.20%
98.80%

TOTAL NUMBER OF ACCOUNTS WITH COMPLETE INFORMATION
TOTAL NUMBER OF ACCOUNTS WITH MISSING INFORMATION

0
1,995

0.00%
100.00%

EXHIBIT 3 - AFFIDAVIT OF ENROLLMENT IN FEDERAL WORK AUTHORIZATION PROGRAM

SECTION C
AFFIDAVIT ENROLLMENT IN FEDERAL WORK AUTHORIZATION PROGRAM
STATE OF
COUNTY OF 'S--S ,

L-00 \:$

AFFIDAVIT

(as required by Section 285.530, Revised Statutes of Missouri)
As used in this Affidavit, the following terms shall have the following meanings:
EMPLOYEE:
Any person performing work or service of any kind or character for hire within the State of
Missouri.
FEDERAL WORK AUTHORIZATION PROGRAM:
Any of the electronic verification of work authorization programs operated by the United
States Department of Homeland Security or an equivalent federal work authorization
program operated by the United States Department of Homeland Security to verify
information of newly hired employees, under the Immigration Reform and Control Act of
1986 (IRCA), P.L. 99-603.
KNOWINGLY:
A person acts knowingly or with knowledge,
(a) with respect to the person's conduct or to attendant circumstances when the person is
aware of the nature of the person's conduct or that those circumstances exist; or
(b) with respect to a result of the person's conduct when the person is aware that the
person's conduct is practically certain to cause that result.
UNAUTHORIZED ALIEN:
An alien who does not have the legal right or authorization under federal law to work in
the United States, as defined in 8 U.S.C. 1324a(h)(3).

Arn 'f :0mo±hrr:c .

BEFORE ME, the undersigned authority, personally appeared
who, being duly sworn, states on his oath or affirmation as follows:
1. My name is

Rm\!\ Gm:o+bex:�

and I am currently the
of

&o \e,<: D'i Y'ec\:oV

0a\f\S1.Aroev: Col k.<.+1 OY) m'3vn:t.

whose business address is

(hereinafter "Contractor"),

J333 GJ r"10som Pr:·�I 00 ) s+ Lo1,110; . and I
mo

lP3t<4�
am authorized to make this Affidavit.
2. I am of sound mind and capable of making this Affidavit and am personally acquainted
with the facts stated herein.

23-153 - Debt Collection Services

12

Company ID Number: 2203305

Approved by:
Employer
Consumer Collection Management Inc.

Name (Please Type or Print)

Title

Stacy Koester

Signature

Date

Electronically Signed

07/10/2023

Department of Homeland Security – Verification Division
Name (Please Type or Print)

Title

USCIS Verification Division

Signature

Date

Electronically Signed

07/10/2023

Page 13 of 17 E-Verify MOU for Employers | Revision Date 06/01/13

Company ID Number: 2203305

Information Required for the E-Verify Program
Information relating to your Company:
Consumer Collection Management Inc.

Company Name

Company Facility Address

2333 Grissom Drive
Suite 100
St Louis, MO 63146

PO Box 1839
Maryland Heights, MO 63043

Company Alternate Address

County or Parish

SAINT LOUIS

Employer Identification Number

431172197

North American Industry
Classification Systems Code

561

Parent Company
Number of Employees

20 to 99

Number of Sites Verified for

1 site(s)

Page 14 of 17 E-Verify MOU for Employers | Revision Date 06/01/13

EXHIBIT 4 - CALL SCRIPT
Call Script - Sample
Hello, may I please speak with Customer Name?
(A pleasant greeting using courtesy titles starts the conversation on a pleasant note)
Consumer acknowledges and confirms.
“Mr. /Ms. Customer Last Name, this is Collector Name, from Consumer Collection
Management. I need to let you know ALL OF OUR CALLS MAY BE MONITORED OR
RECORDED and this is an attempt to collect a debt by a debt collector. Any information
obtained will be used for that purpose.
Are you still receiving mail at Customers Address, and could you verify your Date of Birth?
Verify Customers ID with 2 forms of Identification other than the name – (thank them for the
information) – if the customer refuses to provide a date of birth we may instead give them the one
we have on file and ask them if it is correct
We are calling regarding Balance outstanding to Client Name for a date of service Date of
Service. Mr./Ms. Customer Last Name the purpose of my call is to assist you in getting this
matter resolved. How did you want to take care of this?”
Use an open-ended question{s} posed to help the Customer open up and acknowledge the
consumer’s concerns and feelings. Let the consumer voice their feelings—do not interrupt.
“Mr./Ms. Customer Last Name thank you for the information; we are here to assist you in
resolving this matter. Let’s update your file to see what we can work out……”
Begin to update their information. Remember to ask open ended questions
“Mr./Ms. Customer Last Name what is the best number to reach you, (remember to
thank them for the information).
Repeat the number back to them and ask
‘Is this a cell phone?’
Customer answers
‘It is ok to call you on this number, even from an automated dialer?’
Customer answers
‘Is there a personal email you would like to provide and is it okay to communicate
with you there?’
Customer answers
‘Where are you currently working?’
Or-in this instance
‘You indicated to me earlier that you are on a limited income, please explain
that to me, what type of income?’
This demonstrates that you actively listened and this type of question leads the
consumer to elaborate

Additional Tips:
• Use the consumer’s name frequently during the dialogue.
• Remain calm and keep your emotions in check.
• After updating the file remember to thank the consumer.
• Acknowledge the consumer’s concerns.
• Answer questions truthfully – be direct and not vague with your answers.
Restate what you and the Customer agreed upon using a closed ended question.
“Mr./Ms. Customer Last Name, I have documented your account that you are going to pay
$158.92 on the 5th of July and the remaining balance of $300.00 will be paid on the 5th of
August after you receive your pension, is that correct?
•
•
•
•

After the Customer confirms advise them you have now documented her record with the
information.
Give the consumer your contact information.
Close the call with a pleasantry “Thank you for your attention to this matter”.
The call has concluded, your file is updated, and the account is on the way to being
resolved. The relationship between you, your client and the consumer remain intact.

EXHIBIT 4 - SAMPLE LETTERS

To: MINNIE MOUSE
2333 Grissom Dr
Ste 100
Saint Louis MO 63146-3322

CONSUMER COLLECTION MANAGEMENT, INC.
PO BOX 1839
MARYLAND HEIGHTS MO 63043-1839
(800) 325-6611 | (314) 513-0122
Reference: M49942
Date: 01/01/2026

Consumer Collection Management, Inc. is a debt collector. We are trying to collect a debt that you owe
to A1 INCORPORATED. We will use any information you give us to help collect the debt.

Our information shows:

How can you dispute the debt?

You have an account with A1 INCORPORATED with account
number 0080146.



As of 12/20/2024, you owed:

$500.00



Between 12/20/2024, and today:
You were charged this amount in in
interest:
You were charged this amount in
fees:
You paid or were credited this amount
toward the debt:

+

$0.00

+

$0.00

-

$100.00

Total amount of the debt now:

Call or write to us by 02/09/2026, to dispute all or part
of the debt. If you do not, we will assume that our
information is correct.
If you write to us by 02/09/2026, we must stop collection
on any amount you dispute until we send you information
that shows you owe the debt. You may use the form below
or write to us without the form. You may also include
supporting documents.

What else can you do?


$400.00



Write to ask for the name and address of the
original creditor, if different from the current
creditor. If you write by 02/09/2026, we must stop
collection until we send you that information. You may
use the form below or write to us without the form.
Go to www.cfpb.gov/debt-collection to learn more
about your rights under federal law. For instance, you
have the right to stop or limit how we contact you.
Contact us about your payment options.

You may pay this bill online at
www.consumercollection.com/make-a-payment
By phone at (800) 325-6611 or 314-513-0122
 OR SCAN HERE TO PAY
Your Access Code: 6186043-1
714592057_29_CDCMRC01_MVN_M49942_6186043-1

PO BOX 1839
MARYLAND HEIGHTS MO 63043-1839
CHANGE SERVICE REQUESTED

How do you want to respond?
Check all that apply:
 I want to dispute the debt because I think:
 This is not my debt.
 The amount is wrong.
 Other (please describe on reverse or attach
additional information).
 I want you to send me the name and address of
the original creditor.
 I enclosed this amount [$______________]

Make your check payable to Consumer Collection Management Inc. Include the reference number: M49942

ADFFDDDFFATDAAAFAAFATAFFATTDFDDTDFTTDFFFTDFDADTDDFTAFAAFATFTADTAF

Mail this form to:

MINNIE MOUSE
2333 GRISSOM DR
STE 100
SAINT LOUIS MO 63146-3322

CONSUMER COLLECTION MANAGEMENT INC
PO BOX 1839
MARYLAND HEIGHTS MO 63043-1839

DDFADADDDATFTDFDDTFFDFAFDDFFFDTATFDDAADDDDAFFAAATFFAFDFAFADTFFAFF

CONSUMER COLLECTION MANAGEMENT INC.
PO BOX 1839 | MARYLAND HEIGHTS, MO 63043-1839 | (314) 513-0122 | TOLL FREE (800) 325-6611

01/01/2026

PAYMENT OPTIONS
MINNIE MOUSE
2333 Grissom Dr Ste 100
Saint Louis MO 63146-3322

DEBIT / ACH

 Pay Online
consumercollection.com/make-a-payment

We are writing to remind you of an overdue amount that has been placed with
our office for resolution.

Scan to Pay

Please contact our office to discuss your account.

 Pay by Phone
Important Message
This is an attempt to collect a debt by a debt collector.
Any information obtained will be used for that purpose.

(800) 325-6611 or (314) 513-0122

 Access Code
12472801

CREDITOR

AMOUNT DUE

NKC HEALTH

1048.78

Account #: TH5483

BALANCE: $1,048.78
714591332_805_CDCMRC01_L01_TH5483

ACCOUNT SUMMARY
PO BOX 1839
MARYLAND HEIGHTS, MO 63043-1839

01/01/2026

DFAAAADTDDDTTFDDAATDAFDDDTFTATFDDDAFTDAFAFTFTAFADAFAFFTAAAAFDTATT
MINNIE MOUSE
2333 Grissom Dr Ste 100
Saint Louis MO 63146-3322

ACCOUNT #

TH5483

BALANCE

$1,048.78
You may pay this bill Online at
www.consumercollection/make-a-payment.com
By phone at (800) 325-6611 or 314-513-0122
 OR SCAN HERE TO PAY

Send payment and correspondence to:
CONSUMER COLLECTION MANAGEMENT INC
PO BOX 1839
MARYLAND HEIGHTS MO 63043-1839

DDFADADDDATFTDFDDTFFDFAFDDFFFDTATFDDAADDDDAFFAAATFFAFDFAFADTFFAFF

CONSUMER COLLECTION MANAGEMENT INC.
PO BOX 1839 | MARYLAND HEIGHTS, MO 63043-1839 | (314) 513-0122 | TOLL FREE (800) 325-6611

01/01/2026

PAYMENT OPTIONS
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

DEBIT / ACH

 Pay Online
consumercollection.com/make-a-payment

*********** PLEASE BE ADVISED ***********
You have received our initial notice. We have attempted to contact you by
phone.

Scan to Pay

Is there something more that you need to resolve on this account? Please
contact our office or go online and let us know how we can help.
Please note that a negative credit bureau report reflecting on your credit record
may be submitted to a credit reporting agency regarding the above account.

 Pay by Phone
(800) 325-6611 or (314) 513-0122

 Access Code

Important Message
This is an attempt to collect a debt by a debt collector.
Any information obtained will be used for that purpose.

6082308

CREDITOR

AMOUNT DUE

A1 INCORPORATED

100.00

Account #: D78152

BALANCE: $ 100.00
714591090_805_CDCMRC01_L02_D78152

ACCOUNT SUMMARY
PO BOX 1839
MARYLAND HEIGHTS, MO 63043-1839

01/01/2026

ADDDTADTTDDTDDDFTDTDADFADDADADAFFADDTDFDTFTFADFFTDTAFDADAFFDATTFA
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

ACCOUNT #

D78152

BALANCE

$ 100.00
You may pay this bill Online at
www.consumercollection/make-a-payment.com
By phone at (800) 325-6611 or 314-513-0122
 OR SCAN HERE TO PAY

Send payment and correspondence to:
CONSUMER COLLECTION MANAGEMENT INC
PO BOX 1839
MARYLAND HEIGHTS MO 63043-1839

DDFADADDDATFTDFDDTFFDFAFDDFFFDTATFDDAADDDDAFFAAATFFAFDFAFADTFFAFF

CONSUMER COLLECTION MANAGEMENT INC.
PO BOX 1839 | MARYLAND HEIGHTS, MO 63043-1839 | (314) 513-0122 | TOLL FREE (800) 325-6611

01/01/2026

PAYMENT OPTIONS
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

DEBIT / ACH

 Pay Online
consumercollection.com/make-a-payment

Your account in our office remains unpaid. Our client has requested that we
assist in collecting this balance.

Scan to Pay

Although we have attempted to contact you, your account remains unresolved.
Please contact our office to discuss why it is still unresolved.

 Pay by Phone

Important Message
This is an attempt to collect a debt by a debt collector.
Any information obtained will be used for that purpose.

(800) 325-6611 or (314) 513-0122

 Access Code

Consumer Collection Managemnt
(314) 513-0122
(800) 325-6611

14142867

CREDITOR

AMOUNT DUE

A1 INCORPORATED

700.00

Account #: TK4171

BALANCE: $ 700.00
714591268_805_CDCMRC01_L03_TK4171

ACCOUNT SUMMARY
PO BOX 1839
MARYLAND HEIGHTS, MO 63043-1839

01/01/2026

DDFFTFDFAATAATADFAFTDFTFTATFTDDDFFTTADAFAATTTTFTFADAAFDFTAATTDFA
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

ACCOUNT #

TK4171

BALANCE

$ 700.00
You may pay this bill Online at
www.consumercollection/make-a-payment.com
By phone at (800) 325-6611 or 314-513-0122
 OR SCAN HERE TO PAY

Send payment and correspondence to:
CONSUMER COLLECTION MANAGEMENT INC
PO BOX 1839
MARYLAND HEIGHTS MO 63043-1839

DDFADADDDATFTDFDDTFFDFAFDDFFFDTATFDDAADDDDAFFAAATFFAFDFAFADTFFAFF

CONSUMER COLLECTION MANAGEMENT INC.
PO BOX 1839 | MARYLAND HEIGHTS, MO 63043-1839 | (314) 513-0122 | TOLL FREE (800) 325-6611

01/01/2026

PAYMENT OPTIONS
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

DEBIT / ACH

 Pay Online

Your amount due listed below remains unresolved. This is a reminder that
we are available to assist you with any difficulties that keep you from paying
your account.

consumercollection.com/make-a-payment

Scan to Pay

Contact our office to explore your options.
Important Message
This is an attempt to collect a debt by a debt collector.
Any information obtained will be used for that purpose.

 Pay by Phone
(800) 325-6611 or (314) 513-0122

Consumer Collection Managemnt
(314) 513-0122
(800) 325-6611

 Access Code
14142868

CREDITOR

AMOUNT DUE

A1 INCORPORATED

600.00

Account #: TK4172

BALANCE: $ 600.00
714591284_805_CDCMRC01_L04_TK4172

ACCOUNT SUMMARY
PO BOX 1839
MARYLAND HEIGHTS, MO 63043-1839

01/01/2026

DFAADDTDFFTAAAFAFDFTDTFDAFDTDFTATDTAFFFAAATTDAADFTFDADTATDTTDDDT
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

ACCOUNT #

TK4172

BALANCE

$ 600.00
You may pay this bill Online at
www.consumercollection/make-a-payment.com
By phone at (800) 325-6611 or 314-513-0122
 OR SCAN HERE TO PAY

Send payment and correspondence to:
CONSUMER COLLECTION MANAGEMENT INC
PO BOX 1839
MARYLAND HEIGHTS MO 63043-1839

DDFADADDDATFTDFDDTFFDFAFDDFFFDTATFDDAADDDDAFFAAATFFAFDFAFADTFFAFF

CONSUMER COLLECTION MANAGEMENT INC.
PO BOX 1839 | MARYLAND HEIGHTS, MO 63043-1839 | (314) 513-0122 | TOLL FREE (800) 325-6611

12/05/2025

PAYMENT OPTIONS

DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

DEBIT / ACH

 Pay Online

Notification
Although many attempts by our agency to resolve the debt(s) listed below have
been made, we have received no indication of your intent to pay the balance.

consumercollection.com/make-a-payment

The creditors listed have indicated they may pursue further collection attempts
through legal counsel.

Scan to Pay

Payment in full to this office will stop all collection efforts.
Important Message: This is an attempt to collect a debt by a debt collector.
Any information obtained will be used for that purpose.

 Pay by Phone
(800) 325-6611 or (314) 513-0122

 Access Code

Consumer Collection Managemnt
(314) 513-0122
(800) 325-6611

13871233

CREDITOR

AMOUNT DUE

UNIVERSITY OF KANSAS HOSPITAL

5391.09

Account #: SGC593

BALANCE: $5,391.09
118437_805_CDCMRC01_L06_SGC593

ACCOUNT SUMMARY
PO BOX 1839
MARYLAND HEIGHTS, MO 63043-1839

12/05/2025

AADTAFDTATAFFFDTTDFFTFDTDADADAFFDAFAFTADTDADDFFDTADTADDFFFTAFFTAF
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

ACCOUNT #

SGC593

BALANCE

$5,391.09
You may pay this bill Online at
www.consumercollection/make-a-payment.com
By phone at (800) 325-6611 or 314-513-0122
 OR SCAN HERE TO PAY

Send payment and correspondence to:
CONSUMER COLLECTION MANAGEMENT INC
PO BOX 1839
MARYLAND HEIGHTS MO 63043-1839

DDFADADDDATFTDFDDTFFDFAFDDFFFDTATFDDAADDDDAFFAAATFFAFDFAFADTFFAFF

CONSUMER COLLECTION MANAGEMENT INC.
PO BOX 1839 | MARYLAND HEIGHTS, MO 63043-1839 | (314) 513-0122 | TOLL FREE (800) 325-6611

12/05/2025

PAYMENT OPTIONS
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

DEBIT / ACH

 Pay Online
consumercollection.com/make-a-payment

TOTAL AMOUNT DUE: $3,063.60

Scan to Pay

This is to notify you that your pre-arranged payment listed below will be
processed on the below date. If there is any reason why this payment
should not be processed, you MUST notify this agency within FIVE (5) days.

 Pay by Phone

Office hours are Monday through Thursday 8:00am – 6:30pm
and Friday 8:00am – 4:30pm.

(800) 325-6611 or (314) 513-0122

Important Message: This is an attempt to collect a debt by a debt collector.
Any information obtained will be used for that purpose.

12891374

 Access Code

Shari Lynn
(314) 513-0119
(800) 325-6611

PAYMENT DATE

TRANSACTION

PAYMENT AMOUNT

12/18/2025

2

$100.00

Account #: LM3546

BALANCE: $3,063.60

118438_805_CDCMRC01_N01_LM3546

ACCOUNT SUMMARY
PO BOX 1839
MARYLAND HEIGHTS, MO 63043-1839

12/05/2025

FFDFATAFAAFDTDADAAAFAFFFDDDFDTDFFFAFAATFDTAAFFTAATAFFTFTDTDDATTFD
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

ACCOUNT #

LM3546

BALANCE

$3,063.60
You may pay this bill Online at
www.consumercollection/make-a-payment.com
By phone at (800) 325-6611 or 314-513-0122
 OR SCAN HERE TO PAY

Send payment and correspondence to:
CONSUMER COLLECTION MANAGEMENT INC
PO BOX 1839
MARYLAND HEIGHTS MO 63043-1839

DDFADADDDATFTDFDDTFFDFAFDDFFFDTATFDDAADDDDAFFAAATFFAFDFAFADTFFAFF

CONSUMER COLLECTION MANAGEMENT INC.
PO BOX 1839 | MARYLAND HEIGHTS, MO 63043-1839 | (314) 513-0122 | TOLL FREE (800) 325-6611

12/05/2025

PAYMENT OPTIONS
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

DEBIT / ACH

 Pay Online
consumercollection.com/make-a-payment

This is a payment reminder notice. Payment options are listed on this notice.

Scan to Pay

The prompt remittance of your payment will assure that your account
remains exempt from further direct collection efforts.

 Pay by Phone

Important Message
This is an attempt to collect a debt by a debt collector.
Any information obtained will be used for that purpose.

(800) 325-6611 or (314) 513-0122

 Access Code

Consumer Collection Managemnt
(314) 432-2430
(800) 325-6611

10872277

PROMISE DATE

AMOUNT DUE

12/18/2025

25.00

Account #: BFG501

BALANCE: $ 703.77

118439_805_CDCMRC01_N02_BFG501

ACCOUNT SUMMARY
PO BOX 1839
MARYLAND HEIGHTS, MO 63043-1839

12/05/2025

AFAFFAATTTATDAATDTDFTDFDDAATFAFFTTAADFFFDATFTATTDFFFFFTFAAFAFTFFA
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

ACCOUNT #

BFG501

BALANCE

$ 703.77
You may pay this bill Online at
www.consumercollection/make-a-payment.com
By phone at (800) 325-6611 or 314-513-0122
 OR SCAN HERE TO PAY

Send payment and correspondence to:
CONSUMER COLLECTION MANAGEMENT INC
PO BOX 1839
MARYLAND HEIGHTS MO 63043-1839

DDFADADDDATFTDFDDTFFDFAFDDFFFDTATFDDAADDDDAFFAAATFFAFDFAFADTFFAFF

CONSUMER COLLECTION MANAGEMENT INC.
PO BOX 1839 | MARYLAND HEIGHTS, MO 63043-1839 | (314) 513-0122 | TOLL FREE (800) 325-6611

12/05/2025

PAYMENT OPTIONS
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

DEBIT / ACH

 Pay Online
consumercollection.com/make-a-payment

Scan to Pay

Your Payment Was Not Received
Payment must be received within seven (7) days of the above date or we will
assume you do not intend to honor your obligation and promise of payment(s).

 Pay by Phone
(800) 325-6611 or (314) 513-0122

It is our intention to resolve this account amicably, the choice is yours.

 Access Code

Important Message
This is an attempt to collect a debt by a debt collector.
Any information obtained will be used for that purpose.

11932585

Toni Cooper
(314) 513-0119
(800) 325-6611

Reference #: BID030
Promised Amount Due: $0.00
ACCOUNT BALANCE: $1,822.97
Promised Date:

118440_805_CDCMRC01_N03_BID030

ACCOUNT SUMMARY
PO BOX 1839
MARYLAND HEIGHTS, MO 63043-1839

12/05/2025

AADDFAFDFTTADADDFATAAADTDAFDATDDFFAATFFDFFFAFTDTADDFDDDFADDTDADDD
DONALD DUCK
PO Box 1839
Maryland Heights MO 63043-6839

REFERENCE #

BID030

BALANCE

1822.97
You may pay this bill Online at
www.consumercollection/make-a-payment.com
By phone at (800) 325-6611 or 314-513-0122
 OR SCAN HERE TO PAY

Send payment and correspondence to:
CONSUMER COLLECTION MANAGEMENT INC
PO BOX 1839
MARYLAND HEIGHTS MO 63043-1839

DDFADADDDATFTDFDDTFFDFAFDDFFFDTATFDDAADDDDAFFAAATFFAFDFAFADTFFAFF

EXHIBIT 5 - IMPLEMENTATION PLAN
Consumer Collection Management, Inc.
Standard Implementation Plan
Our implementation approach will be conducted efficiently and promptly, around the acceptable timeframe of the
Client and its Affiliates. Testing and implementation are typically completed within 4-6 weeks, depending upon custom
reporting requests, availability, and target go-live date.
1. Introduction | Expectations
Kickoff Meeting (Virtual or in-person)
Identify:
o Expectations
▪ Contract Terms
▪ Account Workflow / Retention
▪ Credit Reporting Terms
▪ Litigation Parameters
▪ Reporting expectations
o Confirm Points of contact: Director of A/R, IT, Day-to-day
o Requirements for remote access – if available
o Available discounts, settlement instructions and financial assistance programs
o Confirm file transfer method & placement/payment file schedule
o File layouts and Tyler Technology ERP specs requirements
Deliverables
- Finalized implementation plan {CCM to CITY}
- File Layouts {City to CCM}
- Confirmed go – live target date
2. Account Setup
o Execute Business Partner Agreements
o Establish sFTP between parties
o Configure Client Profile Setup in CCM System
o Configure reporting formats and remittance structure {if additional customization is needed}
o Client System Access {if available}
3. Testing & Programming
o Test secure file transmittal (CCM’s sFTP or client provided sFTP)
o CCM will check for accuracy and complete necessary programming modifications
o Receive test placement and payment files from Client Information Systems
4. Go Live – First placement
o Receive first live placement files
o Provide acknowledgement {confirmation of placement}
o Activate collection workflows > begin consumer communications
5. Ongoing Operations
o Dedicated City account Representative
o Monthly remittance/reporting
i. Custom reporting and status requests as requested by city
o Continued performance monitoring

Timeline is dependant upon City file readiness, approval timing and scheduling availability. CCM will coordinate closely with
City staff to ensure timeliness of implementation.

Consumer Collection Mgmt
Cedar Financial
Pacific Credit Services
CBK Inc
General Revenue Corporation
Credstar Revenue Solutions
Central portfolio

Years of Experience
Overall Panel
Scores
Total
90.40%
45
85.80%
34
85.60%
79
83.40%
19
83.40%
43
76.20%
NA
68.40%
28

NA = Did not include in RFP
Consumer Collection Mgmt
Will accept all placement balances
33.1% recovery rate for similar clients
*"These are fees that can be added to
consumer responsibility only where is a signed
agreement and specific language is used in
order to do so. These typically only apply to
debts that are not fees for service, but contract
based {ie. Medical bills, Leases, etc} "
Cedar Financial
Additional Fees for custom reports, records requests

Proposed Collection Fees
Standard Legal
18% 25%-35%
22% - 29%
35%
20%
20%
17%
30%
20%
35%
18% - 22%
NA
19%
NA

Recover Placement
y Rates Limits
Reporting frequency
Additional Fees
33% $
25.00 On demand/weekly/monthly/quarterly Possible but rare*
21% $
25.00 On demand/weekly/monthly/quarterly $95/hr to $250 for ancilliary services
NA
NA Monthly/Recurring Activity
Optional 10% contingency fee
NA
NA On demand/weekly/monthly/quarterly 50% out of state legal
NA
NA On demand/weekly/monthly/quarterly NA
NA
NA On demand/weekly/monthly/quarterly NA
NA
NA Monthly
NA

March 23, 2026

CITY OF WARRENSBURG, MISSOURI
PUBLIC WORKS

Honorable Mayor and
Members of the City Council
Dear Mayor and Council Members:
SUBJECT:
An ordinance authorizing the City Manager and City Clerk to execute Change Order No. 1 with BC
Mowing & Tilling, LLC for the 2023 Sunset Hill Cemetery Contract Mowing Services.
BACKGROUND:
A competitive bid process was conducted in 2023 for the Sunset Hill Cemetery mowing services
contract, resulting in the selection of BC Mowing & Tilling, LLC based on pricing and qualifications
received at that time. The original bid included defined annual rate increase provisions for the full
term of the agreement. Utilizing these pre-established rate increases as part of this contract
extension allows the City to continue to benefit from the competitive pricing secured through that
process, while avoiding the additional administrative cost and uncertainty of rebidding the services.
The City entered into a three-year contract on April 5, 2023 with BC Mowing & Tilling, LLC for
mowing services for Sunset Hill Cemetery and associated locations. Change Order No. 1 proposes
to extend the contract’s period of performance by twenty-four (24) months, from November 1, 2025
through November 1, 2027, as permitted under Paragraph 12 (Period of Services and Termination) of
the Contractor Services Agreement.
All line-item prices and annual increases originally bid in 2023 will remain in effect during the
extension period. This includes the $100 annual increases for primary mowing line items through
calendar year 2027, and the retention of the 2023 hourly rate for additional mowing. No other terms
or conditions of the executed April 5, 2023 contract are modified under this change order.
ISSUE:
Approval of Change Order No. 1 extending the existing mowing services contract through November
1, 2027.
STRATEGIC PLAN:
This change order supports Focus I: Investment in Infrastructure, by ensuring ongoing maintenance,
accessibility, and appearance of the community’s cemetery and grounds.
FISCAL IMPACT:
Costs associated with this agreement will continue to follow the line-item prices and annual rate
increases established through the original competitively bid 2023–2025 contract. Based on those
approved unit prices, the aggregate per-mowing cost for primary line items increased from
approximately $6,900 per mowing cycle in 2025 to $7,400 in 2026 and $7,900 in 2027. This
represents a total increase of $1,000 per mowing cycle, or approximately 7.25 percent, over the
final year of the original contract term.

These increases were anticipated and approved as part of the original bid documents and do not
reflect any new pricing, scope changes, or renegotiated terms. The overall fiscal impact is
dependent upon the number of mowing cycles performed each season and will be accommodated
within the adopted operating budget.
ECONOMIC BENEFITS/IMPACT:
Maintaining the cemetery and associated properties at a high standard impacts community
appearance, public trust, and the City’s long-term stewardship of historic grounds.
RECOMMENDATION:
Staff recommends approval of Change Order No. 1 with BC Mowing & Tilling, LLC as submitted.
Sincerely,
Jason McCarty
Public Works Project Manager
Attachments:
• Ordinance
• Change Order No. 1

BILL NO. ________

ORDINANCE NO. ________

AN ORDINANCE AUTHORIZING THE CITY MANAGER AND THE CITY CLERK TO EXECUTE
CHANGE ORDER NO. 1 WITH BC MOWING & TILLING, LLC FOR THE 2023 SUNSET HILL
CEMETERY CONTRACT MOWING SERVICES, IN THE CITY OF WARRENSBURG, MISSOURI.
WHEREAS, the City of Warrensburg entered into the 2023 Sunset Hill Cemetery Contract Mowing
Services agreement with BC Mowing & Tilling, LLC on April 5, 2023; and
WHEREAS, Change Order No. 1 extends the period of performance by twenty-four (24) months,
from November 1, 2025 through November 1, 2027, as permitted under Paragraph 12, Period of
Services and Termination, of the existing Contractor Services Agreement; and
WHEREAS, all line-item prices and annual increases established on the original bid form for the
36-month agreement shall remain in effect for the additional 24-month extension, with line-item
pricing for mowing operations increasing as originally bid for calendar years 2026 and 2027; and
WHEREAS, no other terms, conditions, or requirements of the original executed contract
documents dated April 5, 2023 are modified by Change Order No. 1; and
WHEREAS, City staff recommends approval of Change Order No. 1 as submitted.
BE IT ORDAINED BY THE COUNCIL OF THE CITY OF WARRENSBURG, MISSOURI, AS FOLLOWS:
Section 1.
The City Manager and City Clerk are hereby authorized to execute Change Order No. 1 with BC
Mowing & Tilling, LLC, extending the contract period of the 2023 Sunset Hill Cemetery Contract
Mowing Services agreement through November 1, 2027, with all pricing and provisions as outlined
in the attached Change Order.
Section 2.
This ordinance shall be in full force and effect after its passage by the City Council.
Read two times and passed in open session this ___ day of ____________, 2026.

ATTEST:

______________________________
Bruce Uhler, Mayor
_______________________________
Jodi Schneider, City Clerk

CHANGE ORDER NO. 1
TO:

BC Mowing & Tilling, LLC
Attn: Aaron Colborn
383 SE 985th Rd
Leeton, MO 64761

January 29, 2026

Project: 2023 Sunset Hill Cemetery Contract Mowing Services
Dear Mr. Colborn,
This letter serves as Change Order No. 1 to the executed 2023 Sunset Hill Cemetery
Contract Mowing Services contract documents dated April 5, 2023. Change Order No.1 shall
extend the period of performance from November 1, 2025 until November 1, 2027, as
indicated in paragraph 12. Period of Services and Termination, of the Contractor Services
Agreement, contained in the contract documents. All line-item prices and annual increases, as
indicated on the original bid form, for the life of the original 36-month agreement, shall apply to
the 24-month extension of the agreement covered by Change Order No. 1. Change Order No.
1 shall not make any other changes to any other terms or conditions expressed in the
executed 2023 Sunset Hill Cemetery Contract Mowing Services contract documents dated
April 5, 2023.
Respectfully,

Jason McCarty
Project Manager
By signing and dating below, you acknowledge and accept the terms of Change Order No. 1.
After signing and dating, please return a copy to the City.
__________________
__________
Aaron Colborn
Date
Owner – BC Mowing & Tilling, LLC

CITY OF WARRENSBURG
CITY CLERK

March 23, 2026
Honorable Mayor and
Members of the City Council
City of Warrensburg, Missouri
Dear Mayor and Council Members:
SUBJECT:

A Resolution Accepting the Donation of a Lithograph Print by Dennis T. Yates
entitled “I’m on Time” depicting the Warrensburg Historic Train Depot

BACKGROUND:
Mr. Dale Yelton recently contacted the city and wanted to donate a lithograph print of Dennis
T. Yates depicting the Warrensburg Historic Train Depot. In 2001, Dale Yelton built, owned
and operated the Comfort Inn located at 609 E. Russell in Warrensburg, Missouri, until the
business was sold two years ago in 2024. Mr. Yelton personally knew Dennis T. Yates, a
nationally recognized artist, and had commissioned several pieces of artwork to display at
Comfort Inn. Upon the sale of his business, Mr. Yelton offered the lithograph print numbered
63 of 100 of the original artwork by Dennis T. Yates entitled “I’m on Time” depicting the
Warrensburg Historic Train Depot for display by the city.
The Missouri artist, Dennis T. Yates, 1947-2010, was born at Independence and buried in
Little Niangua Cemetery, Preston, Missouri. Yates played football for Raytown High School,
was drafted in 1968 into the United States Army and served as a paratrooper, photographer
and journalist for the 82nd Airborne Division. Yates enrolled and graduated from the
University of Central Missouri with a degree in art and physical education and played Mules
Football for Coach Howard Mahanes as a middle linebacker on the history-making UCM
Mules team that topped off a successful season with a trip to the Pecan Bowl in Arlington,
Texas. In 1973, Yates returned to his family’s roots in the Ozarks to pursue a lifelong career
as an accomplished artist.
In 2008, Yates returned to UCM Homecoming Exhibit Features Works of Alumnus to host an
exhibit of his original and limited edition pieces of his works.
The subject matter of “I’m on Time” features the city’s historic Train Depot and should be
displayed proudly in the City of Warrensburg, Missouri. A picture of the lithograph print is
attached as Exhibit A.
RECOMMENDATION:
It is recommended to accept the generous contribution and publicly acclaim the donation to
the City of Warrensburg, Missouri.
STRATEGIC PLAN:
Focus II: Community Pride and Interaction
FISCAL IMPACT:
N/A

Sincerely,

Jodi L. Schneider
City Clerk
cc:

City Manager

Attachments: Resolution
A picture of a lithograph print of Dennis T. Yates entitled “I’m on Time”
depicting the Warrensburg Historic Train Depot

RESOLUTION NO.______
A RESOLUTION ACCEPTING THE DONATION OF A LITHOGRAPH PRINT BY
DENNIS T. YATES ENTITLED “I’M ON TIME” DEPICTING THE WARRENSBURG
HISTORIC TRAIN DEPOT
WHEREAS, in 2001, Dale Yelton built, owned and operated the Comfort Inn located at
609 E. Russell in Warrensburg, Missouri, until the business was sold two years ago in
2024. Mr. Yelton personally knew Dennis T. Yates, a nationally recognized artist, and
had commissioned several pieces of artwork to display at Comfort Inn; and
WHEREAS, upon the sale of his business, Mr. Yelton would like to donate a lithograph
print numbered 63 of 100 of the original artwork by Dennis T. Yates entitled “I’m on
Time” depicting the Warrensburg Historic Train Depot; and
WHEREAS, the Missouri artist, Dennis T. Yates, 1947-2010, was born at Independence
and buried in Little Niangua Cemetery, Preston, Missouri. Yates played football for
Raytown High School, was drafted in 1968 into the United States Army and served as a
paratrooper, photographer and journalist for the 82nd Airborne Division. Yates enrolled
and graduated from the University of Central Missouri with a degree in art and physical
education, and played Mules Football for Coach Howard Mahanes as a middle
linebacker on the history-making UCM Mules team that topped off a successful season
with a trip to the Pecan Bowl in Arlington, Texas. In 1973, Yates returned to his family’s
roots in the Ozarks to pursue a lifelong career as an accomplished artist; and
WHEREAS, in 2008, Yates returned to UCM Homecoming Exhibit Features Works of
Alumnus to host an exhibit of his original and limited edition pieces of his works; and
WHEREAS, the subject matter of “I’m on Time” features the city’s historic Train Depot
and should be displayed proudly in the City of Warrensburg, Missouri. A picture of the
lithograph print is attached as Exhibit A.
NOW, THEREFORE, BE IT RESOLVED BY THE COUNCIL OF THE CITY OF
WARRENSBURG, MISSOURI, AS FOLLOWS:
Section 1. The city council accepts the donation by Dale Yelton of the lithograph print by
Dennis T. Yates entitled “I’m on Time” depicting the Warrensburg Historic Train Depot
for display in the City of Warrensburg, Missouri.
Section 2. In grateful appreciation to Dale Yelton, the city council desires to publicly
acclaim the donation to the City of Warrensburg, Missouri.
Section 3. This resolution shall become effective upon passage.
Passed in open session this 23rd day of March, 2026.

_____________________________
Bruce D. Uhler, Mayor
ATTEST:
____________________________
Jodi L. Schneider, City Clerk

CITY OF WARRENSBURG
ADMINISTRATION

March 23, 2026
Honorable Mayor and
Members of the City Council
City of Warrensburg, Missouri
Dear Mayor and Council Members:
SUBJECT:

A Resolution Approving a Donation Request by Autism Awesome Stronger
Together, Inc. from the Stevenson Fund in the amount of $200.00

BACKGROUND:
The Stevenson Fund was formally established by the City of Warrensburg and codified at
Section 2-541 et seq. in the Code of Ordinances resulting from a bequest by Charles W.
Stevenson under Last Will & Testament dated 1928. The City Council serves as committee
and trustees of the trust fund and shall administer said funds as provided by the instrument.
The Will provides the funds to be used for charitable, educational or library purposes.
The initial bequest consisting of stocks, bonds, notes and bank deposits together with the
title to eighty acres of land in Laclede County, Missouri was valued between $60,000 and
$75,000 as reported by The Kansas City Times on December 25, 1931.
A Five-year donation history including the 2026 requests is provided below:
FY22

The Christmas Store
Teacher’s Warehouse

$1,200
$500

FY23

The Christmas Store
Teacher’s Warehouse
Johnson County Adult Literacy Program

$1,200
$500
$1,000

FY24

The Christmas Store
Johnson County Cancer Foundation
Teacher’s Warehouse

$1,000
$1,500
$500

FY25

2025 Project Graduation
Teacher’s Warehouse
Johnson County Cancer Foundation

$1,000
$500
$1,500

FY26

Johnson County Adult Literacy Program
2026 Project Graduation
The Food Center, a Food Pantry
Autism Awesome Stronger Together, Inc.
(pending)

$1,000
$1,000
$1,000
$200

ISSUE:
A donation request was received on March 6, 2026 by Autism Awesome Stronger Together,
Inc., a 501c3 nonprofit corporation, that provides inclusive sensory programming through
Wiggles & Giggles Sensory Adventure Zone, supporting autistic children and families with
safe spaces for movement and regulation. If awarded, these funds will be used for sensory
equipment and program supplies to increase the access to inclusive sensory programming
in Warrensburg.
STRATEGIC PLAN:
Focus II: Community Pride and Interaction, Goal Objective 4: Identify and promote projects
that enhance quality of life in Warrensburg.
FISCAL IMPACT:
Section 2-544 provides that “The committee and trustees shall administer the trust fund and
estate as provided by the Will of Charles W. Stevenson, and shall add one-tenth of the
annual income therefrom to the principal each year, and after all the expenses of
administering the fund for each year are paid, shall pay the net balance of the income for
such year into the city treasury for appropriation by the city council for the objects and
purposes provided in the will.
The annual interest earnings for the fund have averaged $2,133.86 over the past 3 years;
$111.47 has been attributed to the fund as administration expenses each year; and the
current balance available for appropriations is $22,416.59.
The FY26 adopted budget is $3,200 for donation requests and $150 for administrative
expenses totaling $3,350. The accounting for approved requests prior to March 23, 2026
totaled $3,000.
Upon consideration of this request, the total expenditure will be $3,200 relative to the FY26
budget of $3,200.
RECOMMENDATION:
City Staff recommends the adoption of this resolution.
Sincerely,

Jodi L. Schneider, MPCC
Jodi L. Schneider, City Clerk
cc: City Manager
Attachments: Resolution
Donation Request by Autism Awesome Stronger Together, Inc.

RESOLUTION NO. ____________
A RESOLUTION APPROVING A DONATION REQUEST BY AUTISM AWESOME
STRONGER TOGETHER, INC. FROM THE STEVENSON FUND IN THE AMOUNT OF
$200.00
WHEREAS, the Stevenson Fund was formally established by the City of Warrensburg, and
codified at Section 2-541 et seq. in the Code of Ordinances resulting from a bequest by Charles
W. Stevenson under his Last Will & Testament dated 1928; and
WHEREAS, pursuant thereto, City Council serves as committee and trustees of the trust fund
and shall administer the said trust funds as provided by the Last Will & Testament, and shall
add one-tenth of the annual income therefrom to the principal each year, and after all the
expenses of administering the fund for each year are paid, shall pay the net balance of the
income for such year into the city treasury for appropriation by the city council for the objects
and purposes provided in the Last Will & Testament; and
WHEREAS, the Last Will & Testament provides the funds to be used for charitable, educational
or library purposes; and
WHEREAS, a monetary donation request is made by Autism Awesome Stronger Together, Inc,
a 501c3 nonprofit corporation that provides inclusive sensory programming through Wiggles &
Giggles Sensory Adventure Zone, supporting autistic children and families with safe spaces for
movement and regulation. If awarded, these funds will be used for sensory equipment and
program supplies to increase the access to inclusive sensory programming in Warrensburg.
NOW THEREFORE, BE IT RESOLVED BY THE COUNCIL OF THE CITY OF
WARRENSBURG, MISSOURI, AS FOLLOWS:
Section 1. The Warrensburg City Council approves a donation request by Autism Awesome
Stronger Together, Inc., a 501c nonprofit corporation, in the amount of Two Hundred Dollars
($200.00) used to purchase sensory equipment and program supplies to increase the access to
inclusive sensory programming in Warrensburg.
Section 2. This resolution shall become effective upon passage.
Passed in open session this 23rd day of March 2026.

________________________________
Bruce D. Uhler, Mayor
ATTEST:

____________________________
Jodi L. Schneider, City Clerk

From:
To:
Subject:
Date:

[email protected]
Jodi Schneider
Online Form Submittal: Donation Request to the Stevenson Trust Fund
Friday, March 6, 2026 4:40:57 PM

Caution! This message was sent from outside your organization.

Donation Request to the Stevenson Trust Fund
Name

Tiffany Ford

Email Address

[email protected]

Address

313 West Culton Street

City

Warrensburg

State

MO

Zip Code

64093

Phone Number

713.816.4552

Fax Number

Field not completed.

Organization Name
(including
webpage/Facebook):

Autism Awesome Stronger Together, Inc https://www.facebook.com/ and https://www.facebook.com/ then
we also have Wiggles and Giggles website
www.wigglesgigglesensoryzone.com

Organization Physical
Address:

1034 S. Maguire St Building D Warrensburg, MO 64093

History of Organization:

Autism Awesome Stronger Together, Inc. is a Warrensburgbased nonprofit founded by a neurodivergent parent to create
inclusive community programs like Wiggles & Giggles for autistic
individuals and families.

What current services
are provided and
impact of these
services to the
Warrensburg, Missouri
community:

Autism Awesome Stronger Together, Inc. provides inclusive
sensory programming through Wiggles & Giggles Sensory
Adventure Zone, supporting autistic children and families with
safe spaces for movement and regulation.

Amount Requested

5000.00

If awarded, how will
these funds be used?

Sensory equipment and program supplies to increase to expand
access to inclusive sensory programming in Warrensburg.
Funding will help provide safe sensory spaces where autistic

individuals and families in Warrensburg can regulate, connect,
and build

Date of Submission:

03/06/2026

This form will be submitted to the City Clerk, City of Warrensburg, 102 S. Holden,
Warrensburg, Missouri 64093. If request is approved by the city council, a completed W9
form will be required if eligible prior to receipt of funds. Any questions, please contact the
City Clerk at 660-262-4564.

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COMMUNITY DEVELOPMENT
Barbara Carroll, Director
March 18, 2026

Solid Waste Alert System
Solid waste text and email notifications are now available! These notifications will alert the
public when routes are delayed due to weather and send a reminder when service routes are
delayed for holidays. Simply scan the QR code and fill out the form. If you would prefer using
the website, go to www.warrensburg-mo.gov, select Warrensburg Solid Waste under the
Services tab, and click the graphic. Simply select your preferred notification method, input your
contact information and service day, and click “Sign Up.” If you want text notifications, you will
also need to input your phone number and select the “text me” box.
This system is separate from the billing system, so even if the City already has an email or
phone number in the billing system, you will need to use this sign-up form to get solid waste
notifications. This feature is made available by the solid waste service specifically and being on
record for other City notifications will not automatically enroll a person in these notifications.