On the agenda: Goffstown meeting — data center (Feb 9)

1. CALL TO ORDER/PLEDGE OF ALLEGIANCE
2. Acceptance/Correction Of Minutes
3. Announcements
4. Public Comment
For Goffstown residents at the beginning of each regular meeting
Documents:
2.8 PUBLIC PARTICIPATION IN THE BOARD MEETINGS - EXCERPT FROM
PROCEDURES OF THE GOFFSTOWN SELECT BOARD REV 01.02.2019.PDF
5. Meeting With Executive Councilor John Stephen - Re Removal Of Hadley Falls Dam
6. DPW Director
6.I. DPW Single Stream Recycling Contract
Documents:
PUBLIC_DPW_SINGLE STREAM 2_9_26.PDF
7. Town Administrator's Report
7.I. Consent Agenda
Routine items for the Select Board's approval. Select Board members may request
items be removed for full discussion by the Board.
Documents:
TA REPORT - CONSENT AGENDA - 02.09.2026.PDF
7.II. Microsoft Licensing
Town Administrator will present request to change from Office 365 monthly licensing
to Microsoft 365 annual licensing.
Documents:
MEMO-QUOTE-DETAILS-MICROSOFTLICENSING.PDF
7.III. Proposed IT Workplace Use Of Artificial Intelligence (AI) Policy
Documents:
TA REPORT - PROPOSED IT WORKPLACE USE OF ARTIFICIAL
INTELLIGENCE (AI) POLICY - 02.09.2026.PDF
DRAFT-TOG-IT-006-USE_OF_ARTIFICIAL_INTELLIGENCE.PDF
COMPARE RESULT - PROPOSED IT USE OF ARTIFICIAL INTELLIGIENCE
POLICY - 02.06.2026.PDF
LIST OF APPROVED AI AND LLM TOOLS - 02.06.2026.PDF
7.IV. 2026 Voters' Guide
Documents:

POLICY - 02.06.2026.PDF
LIST OF APPROVED AI AND LLM TOOLS - 02.06.2026.PDF
7.IV. 2026 Voters' Guide
Documents:
TA REPORT - DRAFT VOTERS GUIDE - 02.09.2026.PDF
8. Public Hearing (RSA 41:9-A) - Proposed Ambulance And Parks & Rec Fees
Documents:
PUBLIC HEARING RSA 41.9-A - AMBULANCE AND PNR FEE CHANGES 02.09.2026.PDF
MASTER FEES - 02.09.26 PROPOSED CHANGES.PDF
9. Select Board Discussion
9.I. New Business
9.II. Old Business
9.III. Action Matrix
Week-to-Week tracking matrix for Select Board; tracking action items, grants, and
town vehicles out of service.
Documents:
2025 ACTION MATRIX WORKBOOK - 02.09.2026.PDF
10. Public Comment
For Goffstown residents at the end of each regular meeting
Documents:
2.8 PUBLIC PARTICIPATION IN THE BOARD MEETINGS - EXCERPT FROM
PROCEDURES OF THE GOFFSTOWN SELECT BOARD REV 01.02.2019.PDF
11. Non-Public Session RSA 91-A:3,II
Documents:
RSA 91-A.3 NON-PUBLIC SESSIONS.PDF

Town of Goffstown
TOWN OFFICES

16 MAIN STREET • GOFFSTOWN, NH 03045

2.8 Public Participation in the Board Meetings
2.8.1 Each person desiring to speak during public comment shall state his/her
name, street and if not a Goffstown resident, his/her town and shall fill out the
roster provided by the Town Administrator.
2.8.2 The Presiding Officer shall schedule appropriate public comment time for
Goffstown residents at the beginning and end of each regular meeting. The
Presiding Officer, at his/her discretion, may allow other speakers for a germane
topic. Public comment speakers are limited to three minutes each.
2.8.3 Agenda appointments with the Board may be made for a regular meeting
through the Town Administrator, for Town-related business. The Presiding
Officer has the discretion to schedule a different date and time.
2.8.4 Unless a concern expressed at the public comment period or an agenda
appointment is an urgent matter, the Board may take up the concern at the next
regular meeting under Old Business.
2.8.5 Special Board meetings shall not have public comment nor agenda
appointments unless the appointment is the purpose of the special meeting.

Excerpt from the
Procedures of the Goffstown Select Board
and
Committees appointed by the Select Board
Available: https://www.goffstownnh.gov/DocumentCenter/View/1447/2019-SelectBoard-Procedures-rev-1_2_19
Adopted: 6/30/08
Revised: 3/23/09; 4/4/11; 6/20/11; 4/30/12; 5/21/12; 4/1/13; 3/24/14; 4/13/15;
6/29/15; 2/1/16; 4/23/18; 1/2/19

Page 1 of 1
16 MAIN STREET • GOFFSTOWN, NEW HAMPSHIRE 03045
ADMINISTRATION: (603) 497-8990 • FAX (603) 497-8993

PUBLIC – DPW SINGLE STREAM RECYCLING CONTRACT
MEETING DATE:

2/9/26

REQUESTED BY:

ADAM JACOBS – DPW DIRECTOR

ISSUE:
The Town’s single stream recycling contract with Casella renews each April unless otherwise
cancelled or modified.
BACKGROUND INFORMATION:
Goffstown produces roughly 1800 tons of single stream recycling per year, which is hauled by the
DPW to a processing facility. The Town entered a multi-year agreement in 2020 with Casella to
deliver our single stream recycling to their Charlestown, MA materials recovery facility. The
original agreement was for 4 years, with 1-year extensions thereafter unless cancelled.
Casella would offer a small increase in their processing cost threshold for the upcoming year,
should we choose to extend. The monthly rate we pay will continue to vary with changing
commodity market prices. Our net monthly cost is currently $81.53.
Waste Management is the other company with a single stream materials recovery facility in the
area. They have also provided information for up to 5 years if the Town would like to switch
vendors. The facility is in Billerica, MA which is approximately 30 fewer miles round trip.
FINANCIAL IMPACT:
A comparison of both proposals will be provided outside the packet, to preserve the integrity of the
process if the Board would prefer to advertise for sealed bids instead of awarding tonight.
RECOMMENDATION:

Recommend authorizing the DPW Director to notify Casella of our intent NOT to extend the
contract, and to negotiate an agreement with Waste Management for approval at a future
meeting.

TOWN ADMINISTRATOR’S REPORT - Consent Agenda
MEETING DATE:

02/09/2026

REQUESTED BY:

TOWN ADMINISTRATOR

ISSUE:
Routine items for the Select Board's approval. Select Board members may request items be
removed for full discussion by the Board.
Employee Status Reports (Needs signature of the Chair)
GTV – Per Diem PEG Technician – New Hire
FIRE – Per Diem FFII/EMT – New Hire
FIRE – FT FF/AMET – Successful completion of probationary period
FIRE – Deputy Fire Chief – New Hire

Proclamation
2025 Audit Select Board Questionnaire

RECOMMENDATION:
If the Board concurs:
Motion to approve the Consent Agenda as presented.

Page 1 of 1

INTEROFFICE MEMORANDUM
TO: Derek Horne, Town Administrator
CC: Danielle Basora, Asst. Town Administrator; Zachary Hofland, Finance Director
FROM: Brian Rae, Information Systems Director
DATE: 02/03/2026
SUBJECT: Change to Microsoft Licensing
Derek,
Over the past year I have been working with various vendors, peers, and the State of NH to
attain improved pricing for our Microsoft products. After many emails and discussions, I am
requesting approval to move away from Systems Engineering and move to Dell Technologies
for our Microsoft licensing.
This change moves us from monthly to annual subscriptions; licenses can be added anytime
but not reduced until renewal; users will have a single license instead of stacked ones; we’ll
shift from Office 365 to Microsoft 365 with added Windows licensing, security, and device
management; and it provides the extra SharePoint storage we need for compliance. We will
be getting more for less.

Current Microsoft GCC Licensing
•
•
•
•
•
•
•
•

Office 365 F3 x 100
Office 365 G3 x 100
Microsoft 365 G5 x 5
Enterprise Mobility + Security G3 x
122
Microsoft 365 Audio Conferencing
x 10
PowerBi for Government x 5
Microsoft Visio x 2
SharePoint Storage 2TB

Annual Cost: $ 61,464.96

Proposed Microsoft GCC Licensing
•
•
•
•
•
•
•
•

Microsoft 365 F3 x 100
Microsoft 365 G3 x 100
Microsoft 365 G5 x 5
Enterprise Mobility + Security G3
(now included)
Microsoft 365 Audio Conferencing
x 200
PowerBi for Government x 5
Microsoft Visio x 2
SharePoint Storage 2.5TB

Annual Cost: $ 50,874.13

I am requesting Select Board approval to proceed with the new agreement and related
paperwork. If we can finalize paperwork by March, we will be within our budgeted amount
for Microsoft licensing in 2026, as we will still need to cover January and February’s
subscription costs with our current reseller.
Respectfully submitted,

Brian D. Rae, Jr.
Information Systems Director

Town Administrator's Recommended Motion:
Motion to move from monthly Office 365 licensing with Systems Engineering to
annual Microsoft 365 licensing with Dell Technologies under the State of NH contract;
and to further authorize the Town Administrator to sign the Enterprise Enrollment Agreement.

A quote for your consideration
Based on your business needs, we put the following quote together to help with your
purchase decision. Below is a detailed summary of the quote we’ve created to help you with
your purchase decision.
To proceed with this quote, you may respond to this email, order online through your
Premier page.

Quote No.
Total
Customer #
Quoted On
Expires by
Contract Name
Contract Code
Customer Agreement #

3000198865927.1
$50,874.08
26066935
Feb. 05, 2026
Feb. 28, 2026
State of New Hampshire
ITS75 Eligible Entity
Agreement
C000001040584
ITS75 Software

Sales Rep
Phone
Email
Billing To

Wyatt Busbee
1(800) 456-3355, +15126476602
[email protected]
ACCOUNTS PAYABLE
TOWN OF GOFFSTOWN
16 MAIN ST
GOFFSTOWN, NH 03102

Message from your Sales Rep
Please use the Order button to securely place the order with your preferred payment method online. You may contact
your Dell sales team if you have any questions. Thank you for shopping with Dell.
Regards,
Wyatt Busbee

Shipping Group
Shipping To

Shipping Method

RECIEVING DEPT
TOWN OF GOFFSTOWN
16 MAIN ST
GOFFSTOWN, NH 03045-1708
(603) 497-8990

Standard Delivery

Quantity

Unit Price

Subtotal

1. VLA ENTERPRISE M365 E3 GCC UNIFIED SHRDSVR ALNG
SUBSVL MVL PERUSR

100

$378.75

$37,875.00

2. VLA ENTERPRISE M365 E5 GCC ALNG SUBSVL MVL
PERUSR

5

$599.69

$2,998.45

3. VLA ENTERPRISE VISIO ONLN P2 GCC SHRDSVR ALNG
SUBSVL MVL PERUSR

2

$134.14

$268.28

4. VLA ENTERPRISE M365 F3 GCC UNIFIED SHRDSVR ALNG
SUBSVL MVL PERUSR

100

$81.66

$8,166.00

MICROSOFT SLG EA 6.0 - 80051049

Page 1

Dell Marketing LP. U.S. only. Dell Marketing LP. is located at One Dell Way, Mail Stop 8129, Round Rock, TX 78682

Page 2

5. VLA ENTERPRISE O365XTRAFILESTRGGCC SHRDSVR
ALNG SUBSVL MVL ADDON XTRASTRG1GB

500

$2.15

$1,075.00

6. VLA ENTERPRISE POWERBIPROGOV SHRDSVR ALNG
SUBSVL MVL

5

$98.27

$491.35

7. VLA ENTERPRISE AUDIO CONFERENCING SELECT DIAL
OUT GCC SUB

200

$0.00

$0.00

Subtotal:
Shipping:
Non-Taxable Amount:
Taxable Amount:
Estimated Tax:

$50,874.08
$0.00
$50,874.08
$0.00
$0.00

Total:

$50,874.08

Dell Marketing LP. U.S. only. Dell Marketing LP. is located at One Dell Way, Mail Stop 8129, Round Rock, TX 78682

Shipping Group Details
Shipping To

Shipping Method

RECIEVING DEPT
TOWN OF GOFFSTOWN
16 MAIN ST
GOFFSTOWN, NH 03045-1708
(603) 497-8990

Standard Delivery

Quantity

Unit Price

Subtotal

100

$378.75

$37,875.00

MICROSOFT SLG EA 6.0 - 80051049
1. VLA ENTERPRISE M365 E3 GCC UNIFIED SHRDSVR ALNG
SUBSVL MVL PERUSR
SKU: AD557571

MFG Part #: AAD-34704

OLS Purchase Type:

Current Duration: 12

Total Duration: 36

Maint. End Date: Jan. 31, 2029

2. VLA ENTERPRISE M365 E5 GCC ALNG SUBSVL MVL
PERUSR

$599.69

SKU: AD557572

MFG Part #: AAL-45735

OLS Purchase Type:

Current Duration: 12

Total Duration: 36

Maint. End Date: Jan. 31, 2029

3. VLA ENTERPRISE VISIO ONLN P2 GCC SHRDSVR ALNG
SUBSVL MVL PERUSR

2

$134.14

SKU: AD557573

MFG Part #: P3U-00001

OLS Purchase Type:

Current Duration: 12

Total Duration: 36

Maint. End Date: Jan. 31, 2029

4. VLA ENTERPRISE M365 F3 GCC UNIFIED SHRDSVR ALNG
SUBSVL MVL PERUSR

100

$81.66

SKU: AD557574

MFG Part #: AAD-63092

OLS Purchase Type:

Current Duration: 12

Total Duration: 36

Maint. End Date: Jan. 31, 2029

5. VLA ENTERPRISE O365XTRAFILESTRGGCC SHRDSVR
ALNG SUBSVL MVL ADDON XTRASTRG1GB

500

$2.15

SKU: AD557575

MFG Part #: M9T-00002

OLS Purchase Type:

Current Duration: 12

Total Duration: 36

Maint. End Date: Jan. 31, 2029

6. VLA ENTERPRISE POWERBIPROGOV SHRDSVR ALNG
SUBSVL MVL

5

$98.27

SKU: AD557576

MFG Part #: DDJ-00001

OLS Purchase Type:

Current Duration: 12

Total Duration: 36

Maint. End Date: Jan. 31, 2029

7. VLA ENTERPRISE AUDIO CONFERENCING SELECT DIAL
OUT GCC SUB

Page 3

5

200

$0.00

SKU: AD557577

MFG Part #: NYH-00001

OLS Purchase Type:

Current Duration: 12

Total Duration: 36

Maint. End Date: Jan. 31, 2029

$2,998.45

$268.28

$8,166.00

$1,075.00

$491.35

$0.00

Dell Marketing LP. U.S. only. Dell Marketing LP. is located at One Dell Way, Mail Stop 8129, Round Rock, TX 78682

Important Notes
Terms of Sale
This Quote will, if Customer issues a purchase order for the quoted items that is accepted by Supplier, constitute a contract between the
entity issuing this Quote (“Supplier”) and the entity to whom this Quote was issued (“Customer”). Unless otherwise stated herein, pricing is
valid for Fourteen days from the date of this Quote. All products, pricing, and other information are based on the latest information available
and are subject to change for any reason, including but not limited to tariffs imposed by government authorities, shortages in materials or
resources, increase in the cost of manufacturing or other factors beyond Supplier’s reasonable control. If such changes occur, pricing may
be adjusted or purchase orders may be cancelled by Supplier, even after an order has been placed. Supplier also reserves the right to
cancel this Quote and Customer purchase orders arising from pricing errors and/or customer changes to Supplier’s planned delivery
date. Taxes and/or freight charges listed on this Quote are only estimates. The final amounts shall be stated on the relevant invoice.
Additional freight charges will be applied if Customer requests expedited shipping. Please indicate any tax exemption status on your
purchase order and send your tax exemption certificate to [email protected] or [email protected], as applicable.
Governing Terms: This Quote is subject to: (a) a separate written agreement between Customer or Customer’s affiliate and Supplier or a
Supplier´s affiliate to the extent that it expressly applies to the products and/or services in this Quote or, to the extent there is no such
agreement, to the applicable set of Dell’s Terms of Sale (available at www.dell.com/terms or www.dell.com/oemterms), or for cloud/as-aService offerings, the applicable cloud terms of service (identified on the Offer Specific Terms referenced below); and (b) the terms
referenced herein (collectively, the “Governing Terms”). Different Governing Terms may apply to different products and services on this
Quote. The Governing Terms apply to the exclusion of all terms and conditions incorporated in or referred to in any documentation submitted
by Customer to Supplier.
Supplier Software Licenses and Services Descriptions: Customer’s use of any Supplier software is subject to the license terms
accompanying the software, or in the absence of accompanying terms, the applicable terms posted on www.Dell.com/eula. Descriptions and
terms for Supplier-branded standard services are stated at www.dell.com/servicecontracts/global or for certain infrastructure products at
www.dellemc.com/en-us/customer-services/product-warranty-and-service-descriptions.htm.
Offer-Specific, Third Party and Program Specific Terms: Customer’s use of third-party software is subject to the license terms that
accompany the software. Certain Supplier-branded and third-party products and services listed on this Quote are subject to additional,
specific terms stated on www.dell.com/offeringspecificterms (“Offer Specific Terms”).
In case of Resale only: Should Customer procure any products or services for resale, whether on standalone basis or as part of a solution,
Customer shall include the applicable software license terms, services terms, and/or offer-specific terms in a written agreement with the enduser and provide written evidence of doing so upon receipt of request from Supplier.
In case of Financing only: If Customer intends to enter into a financing arrangement (“Financing Agreement”) for the products and/or
services on this Quote with Dell Financial Services LLC or other funding source pre-approved by Supplier (“FS”), Customer may issue its
purchase order to Supplier or to FS. If issued to FS, Supplier will fulfill and invoice FS upon confirmation that: (a) FS intends to enter into a
Financing Agreement with Customer for this order; and (b) FS agrees to procure these items from Supplier. Notwithstanding the Financing
Agreement, Customer’s use (and Customer’s resale of and the end-user’s use) of these items in the order is subject to the applicable
governing agreement between Customer and Supplier, except that title shall transfer from Supplier to FS instead of to Customer. If FS
notifies Supplier after shipment that Customer is no longer pursuing a Financing Agreement for these items, or if Customer fails to enter into
such Financing Agreement within 120 days after shipment by Supplier, Customer shall promptly pay the Supplier invoice amounts directly to
Supplier.
Customer represents that this transaction does not involve: (a) use of U.S. Government funds; (b) use by or resale to the U.S. Government;
or (c) maintenance and support of the product(s) listed in this document within classified spaces. Customer further represents that this
transaction does not require Supplier’s compliance with any statute, regulation or information technology standard applicable to a U.S.
Government procurement.
For certain products shipped to end users in California, a State Environmental Fee will be applied to Customer’s invoice. Supplier
encourages customers to dispose of electronic equipment properly.
Electronically linked terms and descriptions are available in hard copy upon request.

Page 4

Dell Marketing LP. U.S. only. Dell Marketing LP. is located at One Dell Way, Mail Stop 8129, Round Rock, TX 78682

Microsoft | Volume Licensing

Enterprise Enrollment Product Selection Form

Proposal ID

Enrollment Number

3119282.007
Language: English (United States)
Enrolled Affiliate’s Enterprise Products and Enterprise Online Services summary for the initial order:
Profile

Qualified Devices

Enterprise

Qualified Users

105

Device / User Ratio

105

CAL Licensing Model

1.0

Products

User Licenses

Enterprise Quantity

Microsoft 365 Enterprise
M365 G5 GCC

5

M365 G3 GCC USL Unified

100

Enrolled Affiliate’s Product Quantities:
Price Group
Enterprise Products

Quantity

1

2

3

4

Office Professional Plus + M365 Apps for Client Access License + Client Access License + Win E3 + Win E5 + Win
Enterprise + Office 365 (Plans E3 and E5) Office 365 (Plans E1, E3 Windows Intune + EMS VDA + Microsoft 365
and E5) + Microsoft
USL + Microsoft 365
+ Microsoft 365 Enterprise
Enterprise
365 Enterprise
Enterprise

105

105

105

105

Enrolled Affiliate’s Price Level:
Product Offering / Pool

Price Level

Enterprise Products and Enterprise Online Services USLs: Unless otherwise indicated in associated contract documents, Price level set using
the highest quantity from Groups 1 through 4.

D

Additional Product Application Pool: Unless otherwise indicated in associated contract documents, Price level set using quantity from Group 1.
D
Additional Product Server Pool: Unless otherwise indicated in associated contract documents, Price level set using the highest quantity from
Group 2 or 3.

D

Additional Product Systems Pool: Unless otherwise indicated in associated contract documents, Price level set using quantity from Group 4.
D

Notes
Unless otherwise indicated in the associated contract documents, the price level for each Product offering / pool is set as described above, based upon the quantity to
price level mapping below:

EA-EASProdSelForm(WW)(ENG)

Page 1 of 2
MS Quote

Enterprise Enrollment Product Selection Form

Microsoft | Volume Licensing

Quantity of Licenses and Software Assurance

Price Level

2,399 and below

A

2,400 to 5,999

B

6,000 to 14,999

C

15,000 and above

D

Note 1: In the following countries, any direct Enrollment consisting of only Enterprise Online Services will not be eligible for the Renewal option described in Section
5.b. of the Enrollment or for a new Enrollment due to program changes: Argentina, Australia, Austria, Belgium, Canada, Chile, Cyprus, Denmark, Finland, France,
Germany, Greece, Iceland, Ireland, Jamaica, Italy, Lichtenstein, Luxemburg, Malta, Netherlands, Norway, Portugal, Puerto Rico, South Africa, Spain, Sweden,
Switzerland, Trinidad & Tobago, United Kingdom, United States, and Uruguay.

Note 2: Enterprise Online Services may not be available in all locations. Please see the Product List for a list of locations where these may be purchased.

Note 3: Unless otherwise indicated in the associated Agreement documents, the CAL selection must be the same across the Enterprise for each Profile.

Note 4: If Enrolled Affiliate does not order an Enterprise Product or Enterprise Online Service associated with an applicable Product pool, the price level for Additional
Products in the same pool will be price level “A” throughout the term of the Enrollment. Refer to the Qualifying Government Entity Addendum pricing provision for
more details on price leveling.

EA-EASProdSelForm(WW)(ENG)

Page 2 of 2
MS Quote

Enterprise Enrollment
Enterprise Enrollment number
(Microsoft to complete)

80051049

State and Local
Framework ID
(if applicable)

Previous Enrollment number
(Reseller to complete)

This Enrollment must be attached to a signature form to be valid.
This Microsoft Enterprise Enrollment is entered into between the entities as identified in the signature form
as of the effective date. Enrolled Affiliate represents and warrants it is the same Customer, or an Affiliate of
the Customer, that entered into the Enterprise Agreement identified on the program signature form.
This Enrollment consists of: (1) these terms and conditions, (2) the terms of the Enterprise Agreement
identified on the signature form, (3) the Product Selection Form, (4) the Product Terms, (5) the Microsoft
Products
Services Data Recommended
Protection Addendum,
(6) any Supplemental Contact Information Form,
Townand
Administrator's
Motion:
Previous Agreement/Enrollment form, and other forms that may be required, and (7) any order submitted
under this Enrollment. This Enrollment may only be entered into under a 2011 or later Enterprise
Motion to move from monthly Office 365 licensing with Systems Engineering to
Agreement. By entering into this Enrollment, Enrolled Affiliate agrees to be bound by the terms and
annual Microsoft 365 licensing with Dell Technologies under the State of NH contract;
conditions of the Enterprise Agreement.

and to further authorize the Town Administrator to sign the Enterprise Enrollmen

All terms used but not defined are located at http://www.microsoft.com/licensing/contracts. In the event of
any conflict the terms of this Agreement control.
Effective date. If Enrolled Affiliate is renewing Software Assurance or Subscription Licenses from one or
more previous Enrollments or agreements, then the effective date will be the day after the first prior
Enrollment or agreement expires or terminates. If this Enrollment is renewed, the effective date of the
renewal term will be the day after the Expiration Date of the initial term. Otherwise, the effective date will
be the date this Enrollment is accepted by Microsoft. Any reference to “anniversary date” refers to the
anniversary of the effective date of the applicable initial or renewal term for each year this Enrollment is in
effect.
Term. The initial term of this Enrollment will expire on the last day of the month, 36 full calendar months
from the effective date of the initial term. The renewal term will expire 36 full calendar months after the
effective date of the renewal term.

Terms and Conditions
1.

Definitions.

Terms used but not defined in this Enrollment will have the definition in the Enterprise Agreement. The
following definitions are used in this Enrollment:
“Additional Product” means any Product identified as such in the Product Terms and chosen by Enrolled
Affiliate under this Enrollment.
“Community” means the community consisting of one or more of the following: (1) a Government, (2) an
Enrolled Affiliate using eligible Government Community Cloud Services to provide solutions to a
Government or a qualified member of the Community, or (3) a Customer with Customer Data that is subject
to Government regulations for which Customer determines and Microsoft agrees that the use of
Government Community Cloud Services is appropriate to meet Customer’s regulatory requirements.
EA20261EnrGov(US)SLG(ENG)(Aug2025)

Page 1 of 10
Document X20-10637

Membership in the Community is ultimately at Microsoft’s discretion, which may vary by Government
Community Cloud Service.
“Enterprise Online Service” means any Online Service designated as an Enterprise Online Service in the
Product Terms and chosen by Enrolled Affiliate under this Enrollment. Enterprise Online Services are
treated as Online Services, except as noted.
“Enterprise Product” means any Desktop Platform Product that Microsoft designates as an Enterprise
Product in the Product Terms and chosen by Enrolled Affiliate under this Enrollment. Enterprise Products
must be licensed for all Qualified Devices and Qualified Users on an Enterprise-wide basis under this
program.
“Expiration Date” means the date upon which the Enrollment expires.
“Federal Agency” means a bureau, office, agency, department or other entity of the United States
Government.
“Government” means a Federal Agency, State/Local Entity, or Tribal Entity acting in its governmental
capacity.
“Government Community Cloud Services” means Microsoft Online Services that are provisioned in
Microsoft’s multi-tenant data centers for exclusive use by or for the Community and offered in accordance
with the National Institute of Standards and Technology (NIST) Special Publication 800-145. Microsoft
Online Services that are Government Community Cloud Services are designated as such in the Use Rights
and Product Terms.
“Industry Device” (also known as line of business device) means any device that: (1) is not useable in its
deployed configuration as a general purpose personal computing device (such as a personal computer), a
multi-function server, or a commercially viable substitute for one of these systems; and (2) only employs an
industry or task-specific software program (e.g. a computer-aided design program used by an architect or
a point of sale program) (“Industry Program”). The device may include features and functions derived from
Microsoft software or third-party software. If the device performs desktop functions (such as email, word
processing, spreadsheets, database, network or Internet browsing, or scheduling, or personal finance),
then the desktop functions: (1) may only be used for the purpose of supporting the Industry Program
functionality; and (2) must be technically integrated with the Industry Program or employ technically
enforced policies or architecture to operate only when used with the Industry Program functionality.
“Managed Device” means any device on which any Affiliate in the Enterprise directly or indirectly controls
one or more operating system environments. Examples of Managed Devices can be found in the Product
Terms.
“Qualified Device” means any device that is used by or for the benefit of Enrolled Affiliate’s Enterprise and
is: (1) a personal desktop computer, portable computer, workstation, or similar device capable of running
Windows Pro locally (in a physical or virtual operating system environment), or (2) a device used to access
a virtual desktop infrastructure (“VDI”). Qualified Devices do not include any device that is: (1) designated
as a server and not used as a personal computer, (2) an Industry Device, or (3) not a Managed Device. At
its option, the Enrolled Affiliate may designate any device excluded above (e.g., Industry Device) that is
used by or for the benefit of the Enrolled Affiliate’s Enterprise as a Qualified Device for all or a subset of
Enterprise Products or Online Services the Enrolled Affiliate has selected.
“Qualified User” means a person (e.g., employee, consultant, contingent staff) who: (1) is a user of a
Qualified Device, or (2) accesses any server software requiring an Enterprise Product Client Access
License or any Enterprise Online Service. It does not include a person who accesses server software or
an Online Service solely under a License identified in the Qualified User exemptions in the Product Terms.
“Reseller” means an entity authorized by Microsoft to resell Licenses under this program and engaged by
an Enrolled Affiliate to provide pre- and post-transaction assistance related to this agreement;
“Reserved License” means for an Online Service identified as eligible for true-ups in the Product Terms,
the License reserved by Enrolled Affiliate prior to use and for which Microsoft will make the Online Service
available for activation.

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"State/Local Entity" means (1) any agency of a state or local government in the United States, or (2) any
United States county, borough, commonwealth, city, municipality, town, township, special purpose district,
or other similar type of governmental instrumentality established by the laws of Customer’s state and
located within Customer’s state’s jurisdiction and geographic boundaries.
“Tribal Entity” means a federally recognized tribal entity performing tribal governmental functions and
eligible for funding and services from the U.S. Department of Interior by virtue of its status as an Indian
tribe.
“Use Rights” means, with respect to any licensing program, the use rights or terms of service for each
Product and version published for that licensing program at the Volume Licensing Site and updated from
time to time. The Use Rights include the Product-Specific License Terms, the License Model terms, the
Universal License Terms, the Data Protection Terms, and the Other Legal Terms. The Use Rights
supersede the terms of any end user license agreement (on-screen or otherwise) that accompanies a
Product.
“Volume Licensing Site” means http://www.microsoft.com/licensing/contracts or a successor site.

2.

Order requirements.
a. Minimum order requirements. Enrolled Affiliate’s Enterprise must have a minimum of 250
Qualified Users or Qualified Devices. The initial order must include at least 250 Licenses for
Enterprise Products or Enterprise Online Services.
(i) Enterprise commitment. Enrolled Affiliate must order enough Licenses to cover all
Qualified Users or Qualified Devices, depending on the License Type, with one or more
Enterprise Products or a mix of Enterprise Products and the corresponding Enterprise
Online Services (as long as all Qualified Devices not covered by a License are only used
by users covered with a user License).
(ii) Enterprise Online Services only. If no Enterprise Product is ordered, then Enrolled
Affiliate need only maintain at least 250 Subscription Licenses for Enterprise Online
Services.
b. Additional Products. Upon satisfying the minimum order requirements above, Enrolled
Affiliate may order Additional Products.
c. Use Rights for Enterprise Products. For Enterprise Products, if a new Product version has
more restrictive use rights than the version that is current at the start of the applicable initial or
renewal term of the Enrollment, those more restrictive use rights will not apply to Enrolled
Affiliate’s use of that Product during that term.
d. Country of usage. Enrolled Affiliate must specify the countries where Licenses will be used
on its initial order and on any additional orders.
e. Resellers. Enrolled Affiliate must choose and maintain a Reseller authorized in the United
States. Enrolled Affiliate will acquire its Licenses through its chosen Reseller. Orders must be
submitted to the Reseller who will transmit the order to Microsoft. The Reseller and Enrolled
Affiliate determine pricing and payment terms as between them, and Microsoft will invoice the
Reseller based on those terms. Throughout this Agreement the term “price” refers to reference
price. Resellers and other third parties do not have authority to bind or impose any obligation
or liability on Microsoft.
f.

Adding Products.
(i) Adding new Products not previously ordered. New Enterprise Products or Enterprise
Online Services may be added at any time by contacting a Microsoft Account Manager or
Reseller. New Additional Products, other than Online Services, may be used if an order is
placed in the month the Product is first used. For Additional Products that are Online
Services, an initial order for the Online Service is required prior to use.

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(ii) Adding Licenses for previously ordered Products. Additional Licenses for previously
ordered Products other than Online Services may be added at any time but must be
included in the next true-up order. Additional Licenses for Online Services must be ordered
prior to use, unless the Online Services are (1) identified as eligible for true-up in the
Product Terms or (2) included as part of other Licenses.
g. True-up requirements. Enrolled Affiliate must submit an annual true-up order that accounts
for any changes since the initial order or last order. If there are no changes, then an update
statement must be submitted instead of a true-up order.
(i) Enterprise Products. For Enterprise Products, Enrolled Affiliate must determine the
number of Qualified Devices and Qualified Users (if ordering user-based Licenses) at the
time the true-up order is placed and must order additional Licenses for all Qualified Devices
and Qualified Users that are not already covered by existing Licenses, including any
Enterprise Online Services.
(ii) Additional Products. For Additional Products that have been previously ordered under
this Enrollment, Enrolled Affiliate must determine the maximum number of Additional
Products used since the latter of the initial order, the last true-up order, or the prior
anniversary date and submit a true-up order that accounts for any increase.
(iii) Online Services. For Online Services identified as eligible for true-up in the Product
Terms, Enrolled Affiliate may place a reservation order for the additional Licenses prior to
use and payment may be deferred until the next true-up order. Microsoft will provide a
report of Reserved Licenses ordered but not yet invoiced to Enrolled Affiliate and its
Reseller. Reserved Licenses will be invoiced retrospectively to the month in which they
were ordered.
(iv) Subscription License reductions. Enrolled Affiliate may reduce the quantity of
Subscription Licenses at the Enrollment anniversary date on a prospective basis if
permitted in the Product Terms, as follows:
1) For Subscription Licenses that are part of an Enterprise-wide purchase, Licenses may
be reduced as long as (a) the initial order minimum requirements are maintained and
(b) the total quantity of Licenses and Software Assurance for an applicable group
meets or exceeds the quantity of Qualified Devices and Qualified Users (if ordering
user-based Licenses) identified on the Product Selection Form, and includes any
additional Qualified Devices and Qualified Users added in any prior true-up orders.
Step-up Licenses do not count towards this total count.
2) For Enterprise Online Services in a given Product pool that are not a part of an
Enterprise-wide purchase, Licenses can be reduced as long as (a) the initial order
minimum requirements are maintained and (b) all then-active users of each Online
Service are included the total quantity of Licenses remaining after the reduction. An
Enrolled Affiliate may reduce Licenses for Online Services on or before the Enrollment
anniversary date and place a reservation order for such licenses within 90 days after
the anniversary date; however, any licenses ordered as described in this section will
be invoiced to the Enrolled Affiliate for the time period the licenses were made
available. Subscription Licenses ordered upfront may not be reduced.
3) For Additional Products available as Subscription Licenses, Enrolled Affiliate may
reduce the Licenses. If the License count is reduced to zero, then Enrolled Affiliate’s
use of the applicable Subscription License will be cancelled.
Invoices will be adjusted to reflect any reductions in Subscription Licenses at the true-up
order Enrollment anniversary date and effective as of such date.
(v) Update statement. An update statement must be submitted instead of a true-up order if,
since the initial order or last true-up order, Enrolled Affiliate’s Enterprise: (1) has not
changed the number of Qualified Devices and Qualified Users licensed with Enterprise
Products or Enterprise Online Services; and (2) has not increased its usage of Additional
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Products. This update statement must be signed by Enrolled Affiliate’s authorized
representative.
(vi) True-up order period. The true-up order or update statement must be received by
Microsoft between 60 and 30 days prior to each Enrollment anniversary date. The last
true-up order or update statement during an Enrollment term is due within 30 days prior to
the Expiration Date, and any license reservations within this 30-day period will not be
accepted. Enrolled Affiliate may submit true-up orders more often to account for increases
in Product usage, but an annual true-up order or update statement must still be submitted
during the annual order period.
(vii)Late true-up order. If the true-up order or update statement is not received when due,
Microsoft may invoice Reseller for all Reserved Licenses not previously invoiced and
Subscription License reductions cannot be reported until the following Enrollment
anniversary date (or at Enrollment renewal, as applicable).
h. Step-up Licenses. For Licenses eligible for a step-up under this Enrollment, Enrolled Affiliate
may step-up to a higher edition or suite as follows:
(i) For step-up Licenses included on an initial order, Enrolled Affiliate may order according to
the true-up process.
(ii) If step-up Licenses are not included on an initial order, Enrolled Affiliate may step-up
initially by following the process described in the Section titled “Adding new Products not
previously ordered,” then for additional step-up Licenses, by following the true-up order
process.

3.

i.

Clerical errors. Microsoft may correct clerical errors in this Enrollment, and any documents
submitted with or under this Enrollment, by providing notice by email and a reasonable
opportunity for Enrolled Affiliate to object to the correction. Clerical errors include minor
mistakes, unintentional additions and omissions. This provision does not apply to material
terms, such as the identity, quantity or price of a Product ordered.

j.

Verifying compliance. Microsoft may, in its discretion and at its expense, verify compliance
with this Enrollment as set forth in the Enterprise Agreement.

Pricing.
a. Price Levels. For both the initial and any renewal term Enrolled Affiliate’s Price Level for all
Products ordered under this Enrollment will be Level “D” throughout the term of the Enrollment.
b. Setting Prices. Unless otherwise expressly agreed to by the parties and except for Online
Services designated in the Product Terms as being exempt from fixed pricing, Enrolled
Affiliate’s prices for each Product or Service will be established by its Reseller. As long as
Enrolled Affiliate continues to qualify for the same price level, Microsoft’s prices for Resellers
for each Product or Service ordered will be fixed throughout the applicable initial or renewal
Enrollment term. Microsoft’s prices to Resellers are reestablished at the beginning of the
renewal term.

4.

Payment terms.

For the initial or renewal order, Microsoft will invoice Enrolled Affiliate’s Reseller in three equal annual
installments. The first installment will be invoiced upon Microsoft’s acceptance of this Enrollment and
remaining installments will be invoiced on each subsequent Enrollment anniversary date. Subsequent
orders are invoiced upon acceptance of the order and Enrolled Affiliate may elect to pay annually or upfront
for Online Services and upfront for all other Licenses.

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5.

End of Enrollment term and termination.
a. General. At the Expiration Date, Enrolled Affiliate must immediately order and pay for Licenses
for Products it has used but has not previously submitted an order, except as otherwise
provided in this Enrollment.
b. Renewal option. At the Expiration Date of the initial term, Enrolled Affiliate may request to
renew Products and Services under this Enrollment for one additional 36-month term.
Microsoft may make changes to this program that will make it necessary for Customer and its
Enrolled Affiliates to enter into new agreements or Enrollments in order to renew. In order for
a renewal request to be considered, Microsoft must receive a Renewal Form, Product Selection
Form, and renewal request prior to or at the Expiration Date. Microsoft will review a renewal
request made under this section in good faith and may accept or reject such request in its sole
discretion.
c. If Enrolled Affiliate elects not to renew.
(i) Software Assurance. If Enrolled Affiliate elects not to renew Software Assurance for any
Product under its Enrollment, then Enrolled Affiliate will not be permitted to order Software
Assurance later without first acquiring a new License with Software Assurance.
(ii) Online Services eligible for an Extended Term. For Online Services identified as eligible
for an Extended Term in the Product Terms, the following options are available at the end
of the Enrollment initial or renewal term.
1) Extended Term. Licenses for Online Services will automatically expire in accordance
with the terms of the Enrollment. An extended term option that allows Online Services
to continue month-to-month (“Extended Term”) is available. During the Extended
Term, Online Services will be invoiced monthly at the then-current published price as
of the Expiration Date plus a 3% administrative fee for up to one year. If Enrolled
Affiliate wants an Extended Term, Enrolled Affiliate must submit a request to Microsoft
at least 30 days prior to the Expiration Date.
2) Cancellation during Extended Term. At any time during the first twelve months of
the Extended Term, Enrolled Affiliate may terminate the Extended Term by submitting
a notice of cancellation to Microsoft for each Online Service. Thereafter, Microsoft may
condition the continued use of each Online Service on the acceptance of new terms
by the Enrolled Affiliate. Enrolled Affiliate will be notified in writing of any new terms at
least 60 days before any such changes take effect. Enrolled Affiliate acknowledges
and agrees that after the notice described in this section, its continued use of each
Online Service after the effective date provided in the notice will constitute its
acceptance of the new terms. If Enrolled Affiliate does not agree to the new terms, it
must stop using the Online Services and terminate the Extended Term as provided in
this section. Enrolled Affiliate’s termination under this section will be effective at the
end of the month following 30 days after Microsoft has received the notice.
(iii) Subscription Licenses and Online Services not eligible for an Extended Term. If
Enrolled Affiliate elects not to renew, the Licenses will be cancelled and will terminate as
of the Expiration Date. Any associated media must be uninstalled and destroyed and
Enrolled Affiliate’s Enterprise must discontinue use. Microsoft may request written
certification to verify compliance.
d. Termination for cause. Any termination for cause of this Enrollment will be subject to the
“Termination for cause” section of the Agreement. In addition, it shall be a breach of this
Enrollment if Enrolled Affiliate or any Affiliate in the Enterprise that uses Government
Community Cloud Services fails to meet and maintain the conditions of membership in the
definition of Community.
e. Early termination. Any early termination of this Enrollment will be subject to the “Early
Termination” Section of the Enterprise Agreement.

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For Subscription Licenses, in the event of a breach by Microsoft, or if Microsoft terminates an
Online Service for regulatory reasons, Microsoft will issue Reseller a credit for any amount paid
in advance for the period after termination.

6.

Government Community Cloud.
a. Community requirements. If Enrolled Affiliate purchases Government Community Cloud
Services, Enrolled Affiliate certifies that it is a member of the Community and agrees to use
Government Community Cloud Services solely in its capacity as a member of the Community
and, for eligible Government Community Cloud Services, for the benefit of end users that are
members of the Community. Use of Government Community Cloud Services by an entity that
is not a member of the Community or to provide services to non-Community members is strictly
prohibited and could result in termination of Enrolled Affiliate’s license(s) for Government
Community Cloud Services without notice. Enrolled Affiliate acknowledges that only
Community members may use Government Community Cloud Services.
b. All terms and conditions applicable to non-Government Community Cloud Services also apply
to their corresponding Government Community Cloud Services, except as otherwise noted in
the Use Rights, Product Terms, and this Enrollment.
c. Enrolled Affiliate may not deploy or use Government Community Cloud Services and
corresponding non-Government Community Cloud Services in the same domain.
d. Use Rights for Government Community Cloud Services. For Government Community
Cloud Services, notwithstanding anything to the contrary in the Use Rights:
(i) Government Community Cloud Services will be offered only within the United States.
(ii) Additional European Terms, as set forth in the Use Rights, will not apply.
(iii) References to geographic areas in the Use Rights with respect to the location of Customer
Data at rest, as set forth in the Use Rights, refer only to the United States.

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Enrollment Details
1.

Enrolled Affiliate’s Enterprise.

Make an election for including Affiliates in the Enterprise (Required).
Check only one box in this section. If no boxes are checked, Microsoft will deem the Enterprise to include
the Enrolled Affiliate only. If more than one box is checked, Microsoft will deem the Enterprise to include
the largest number of Affiliates:
 Enrolled Affiliate only.
 All Affiliates. All Affiliates of Enrolled Affiliate are hereby included in the Enterprise. Enrolled Affiliate
represents that its Affiliates are entire offices, bureaus, agencies, departments, or other entities, not partial
offices, bureaus, agencies, or departments, or other partial entities. Enrolled Affiliate may order Products
for use by its Affiliates. If it does, the licenses granted to Enrolled Affiliate under this Enrollment will apply
to such Affiliates, but Enrolled Affiliate will have the sole right to enforce the Agreement and this Enrollment
against Microsoft. Enrolled Affiliate will remain responsible for all obligations under this Enrollment and for
its Affiliates’ compliance with this Enrollment.
 Enrolled Affiliate including. Only the Enrolled Affiliate and the Affiliates listed below will be included
in the Enterprise. Enrolled Affiliate represents that its Affiliates are entire offices, bureaus, agencies,
departments, or other entities, not partial offices, bureaus, agencies, or departments, or other partial
entities. Enrolled Affiliate may order Products for use by its Affiliates. If it does, the licenses granted to
Enrolled Affiliate under this Enrollment will apply to such Affiliates, but Enrolled Affiliate will have the sole
right to enforce the Agreement and this Enrollment against Microsoft. Enrolled Affiliate will remain
responsible for all obligations under this Enrollment and for its Affiliates’ compliance with this Enrollment.
The following Affiliates are included in the Enterprise:
Notwithstanding anything to the contrary in the Agreement, the parties acknowledge and agree to the
following:
Products ordered under this Enrollment may be subject to U.S. and other countries’ export jurisdictions.
Each party will comply with all laws and regulations applicable to the import or export of the Products,
including, without limitation, trade laws of the U.S., EU, and UK, such as the U.S. Export Administration
Regulations, sanctions regulations administered by the U.S. Office of Foreign Assets Control, the EU Dual
Use Regulation 2021/821, and/or other end-user, end use, and destination restrictions (“Trade Laws”).
Customer will not, and will ensure its Affiliates will not, take any action that causes Microsoft to violate
applicable Trade Laws. Microsoft may suspend or terminate this Enrollment immediately without notice to
the extent that Microsoft reasonably believes that performance would cause it to violate Trade Laws or put
it at risk of becoming subject to sanctions and penalties under such laws. Customer remains responsible
for its and for its Affiliates’ compliance with this section and, to the extent applicable, a Regional Trade
Compliance Supplemental Terms incorporated herein by reference.

2.

Contact information.

Each party will notify the other in writing if any of the information in the following contact information page(s)
changes. The asterisks (*) indicate required fields. By providing contact information, Enrolled Affiliate
consents to its use for purposes of administering this Enrollment by Microsoft, its Affiliates, and other parties
that help administer this Enrollment. The personal information provided in connection with this Enrollment
will be used and protected in accordance with the privacy statement available at
https://privacy.microsoft.com/privacystatement.
a. Primary contact. This contact is the primary contact for the Enrollment from within Enrolled
Affiliate’s Enterprise. This contact may also be an Online Administrator for Volume Licensing

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in the Microsoft 365 Admin Center (MAC)and may grant online access to others. The primary
contact will be the default contact for all purposes unless separate contacts are identified for
specific purposes
Name of entity (must be legal entity name)* Town of Goffstown
Contact name: First* Brian Middle Last* Rae
Contact email address* [email protected]
Street address* 18 Church St
City* Goffstown
State* NH
Postal code* 03045-1703(Please provide the zip + 4, e.g. xxxxx-xxxx)
Country* United States
Phone* (603) 497-8990 x800
Tax ID
Work or School (WSA) Account ID
* indicates required fields
b. Notices contact and Online Administrator. This contact (1) receives the contractual notices,
(2) is the Online Administrator for Volume Licensing in the Microsoft 365 Admin Center
(MAC)and may grant online access to others, and (3) is authorized to order Reserved Licenses
for eligible Online Servies, including adding or reassigning Licenses and stepping-up prior to a
true-up order.
 Same as primary contact (default if no information is provided below, even if the box is not
checked).
Contact name: First* Brian Middle Last* Rae
Contact email address* [email protected]
Street address* 18 Church St
City* Goffstown
State* NH
Postal code* 03045-1703(Please provide the zip + 4, e.g. xxxxx-xxxx)
Country* United States
Phone* (603) 497-8990 x800
Work or School (WSA) Account ID
Language preference. Choose the language for notices. English
 This contact is a third party (not the Enrolled Affiliate). Warning: This contact receives
personally identifiable information of the Customer and its Affiliates.
* indicates required fields
c. Online Services Manager. This contact is authorized to manage the Online Services ordered
under the Enrollment and (for applicable Online Services) to add or reassign Licenses and
step-up prior to a true-up order.
Same as notices contact and Online Administrator (default if no information is provided
below, even if box is not checked)
Contact name: First* Middle Last*
Contact email address*
Phone*
Work or School (WSA) Account ID
This contact is from a third party organization (not the entity). Warning: This contact receives
personally identifiable information of the entity.
* indicates required fields

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d. Reseller information. Reseller contact for this Enrollment is:
Reseller company name* Dell Inc.
Street address (PO boxes will not be accepted)* 1 Dell Way
City* Round Rock
State* TX
Postal code* 78682-7000
Country* United States
Contact name* GovtContract Admin
Phone* !
Contact email address* [email protected]
* indicates required fields
By signing below, the Reseller identified above confirms that all information provided in this
Enrollment is correct.
Signature*
Printed name*
Printed title*
Date*
* indicates required fields
Changing a Reseller. If Microsoft or the Reseller chooses to discontinue doing business with
each other, Enrolled Affiliate must choose a replacement Reseller. If Enrolled Affiliate or the
Reseller intends to terminate their relationship, the initiating party must notify Microsoft and the
other party using a form provided by Microsoft at least 90 days prior to the date on which the
change is to take effect.
e. If Enrolled Affiliate requires a separate contact for any of the following, attach the Supplemental
Contact Information form. Otherwise, the notices contact and Online Administrator remains
the default.
(i) Additional notices contact
(ii) Software Assurance manager
(iii) Subscriptions manager
(iv) Customer Support Manager (CSM) contact

3.

Financing elections.

Is a purchase under this Enrollment being financed through MS Financing?  Yes,  No.
If a purchase under this Enrollment is financed through MS Financing, and Enrolled Affiliate chooses not to
finance any associated taxes, it must pay these taxes directly to Microsoft.

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Enterprise

Sub 250 Program

Amendment ID W29
The parties agree that the Enrollment is amended as follows:

1.

On the first page of the Enrollment, the following is added after the
second paragraph:

By entering into this Enrollment, the Enrolled Affiliate agrees that (1) it also has 25 or more Qualified
Devices or Qualified Users; or (2) as a condition of entering into this Enrollment with 25-249 Qualified
Devices or Qualified Users, Enrolled Affiliate has elected not to receive CD ROMs as part of the
Enrollment and therefore no CD ROMs will automatically be shipped. If Enrolled Affiliate is enrolling
with 25-249 Qualified Devices or Qualified Users and it would like to receive CD ROM Kits and updates,
Enrolled Affiliate may order these through its Reseller for a fee.
The submission of this Amendment can only be placed against a 2011 Enterprise Agreement or an
Enrollment that has the Updated EA Amendment terms and conditions applied. The submittal of this
Amendment may not be contingent on submittal of a new Enterprise Agreement.

2.

Section 2a of the Enrollment titled “Order Requirements”, is
hereby amended and restated in its entirety with the following:
a. Minimum Order Requirements. Enrolled Affiliate’s Enterprise must have a minimum of
25 Qualified Users or Qualified Devices.
(i) Initial Order. Initial order must include at least 25 Licenses from one of the four groups
outlined in the Product Selection Form.
(ii) If choosing Enterprise Products. If choosing Enterprise Products in a specific group
outlined in the Product Selection Form, Enrolled Affiliate’s initial order must include an
Enterprise-wide selection of one or more Enterprise Products or a mix of Enterprise
Products and corresponding Enterprise Online Services for that group.
(iii) Additional Products. Upon satisfying the minimum order requirements above,
Enrolled Affiliate may order Additional Products.
(iv) Country of Usage. Enrolled Affiliate must specify the countries where Licenses will
be used on its initial order and on any additional orders.
(v) Enterprise Online Services only. If no Enterprise Product is ordered, then Enrolled
Affiliate need only maintain at least 25 Subscription Licenses for Enterprise Online
Services.

3.

Software Assurance renewal.

Renewing Software Assurance: If Enrolled Affiliate will be renewing Products
Software Assurance coverage from a separate agreement, check this box.



By checking the above box, a new section is added to the Enrollment entitled “Software Assurance
Addition.”
Software Assurance Addition. Enrolled Affiliate is permitted to and will include in its initial order under
this Enrollment Software Assurance quantities from eligible Program’s identified in the table below, even
though Enrolled Affiliate is not otherwise eligible to order such Software Assurance without
simultaneously ordering a License.

EAEnrAmend(NA)(ENG)(May2018)

Sub 250 Program
W29

O
Page 1 of 2

Enrolled Affiliate agrees that any perpetual Licenses received through the New Software Assurance
shall supersede and replace the underlying Licenses, and the underlying Licenses are not to be
transferred separately from any Licenses received through the New Software Assurance. Any remaining
payment obligations with respect to the underlying Licenses shall continue in effect.
Program
<>

License ID Number
<>

Expiration Date
<>

Town Administrator's Recommended Motion:
Motion to move from monthly Office 365 licensing with Systems Engineering to
annual Microsoft 365 licensing with Dell Technologies under the State of NH contract;
and to further authorize the Town Administrator to sign the E

EAEnrAmend(NA)(ENG)(May2018)

Sub 250 Program
W29

O
Page 2 of 2

Program Signature Form
MBA/MBSA number
Agreement number

01E73926

Note: Enter the applicable active numbers associated with the documents below. Microsoft requires the
associated active number be indicated here, or listed below as new.

For the purposes of this form, “Customer” can mean the signing entity, Enrolled Affiliate,
Government Partner, Institution, or other party entering into a volume licensing program agreement.
This signature form and all contract documents identified in the table below are entered into between
the Customer and the Microsoft Affiliate signing, as of the effective date identified below.

Contract Document

Number or Code

Enterprise Enrollment (Indirect)
Sub250 Form
Product Selection Form

X20-10637
W29
3119282.007_PSF

By signing below, Customer and the Microsoft Affiliate agree that both parties (1) have received, read
and understand the above contract documents, including any websites or documents incorporated by
reference and any amendments and (2) agree to be bound by the terms of all such documents.

Customer
Name of Entity (must be legal entity name)* Town of Goffstown
Signature*
Printed First and Last Name*
Printed Title
Signature Date*
Tax ID
* indicates required field

ProgramSignForm(MSSign)(NA,LatAm)ExBRA,MLI(ENG)(May2020)

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Document X20-12883

Microsoft Affiliate
Microsoft Corporation
Signature
Printed First and Last Name
Printed Title
Signature Date

(date Microsoft Affiliate countersigns)

Agreement Effective Date
(may be different than Microsoft’s signature date)

Optional 2nd Customer signature or Outsourcer signature (if applicable)

Customer
Name of Entity (must be legal entity name)*
Signature*
Printed First and Last Name*

Town Administrator's Recommended Motion:

Printed Title

Motion Date*
to move from monthly Office 365 licensing with Systems Engineering to
Signature

annual Microsoft 365 licensing with Dell Technologies under the State of NH contract;

* indicates
and torequired
further field
authorize the Town Administrator to sign the Enterprise Enrollmen

Agreement

Outsourcer

Name of Entity (must be legal entity name)*
Signature*
Printed First and Last Name*
Printed Title
Signature Date*
* indicates required field
If Customer requires additional contacts or is reporting multiple previous Enrollments, include the
appropriate form(s) with this signature form.
After this signature form is signed by the Customer, send it and the Contract Documents to Customer’s
channel partner or Microsoft account manager, who must submit them to the following address. When
the signature form is fully executed by Microsoft, Customer will receive a confirmation copy.
Microsoft Corporation
Dept. 551, Volume Licensing
6880 Sierra Center Parkway
Reno, Nevada 89511
USA

ProgramSignForm(MSSign)(NA,LatAm)ExBRA,MLI(ENG)(May2020)

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Document X20-12883

Enterprise Agreement State and Local
Not for Use with Microsoft Business Agreement or Microsoft Business and Services Agreement

This Microsoft Enterprise Agreement (“Agreement”) is entered into between the entities identified on the
signature form.
Effective date. The effective date of this Agreement is the earliest effective date of any Enrollment entered
into under this Agreement or the date Microsoft accepts this Agreement, whichever is earlier.
This Agreement consists of (1) these Agreement terms and conditions, including any amendments and the
signature form and all attachments identified therein, (2) the Product Terms applicable to Products licensed
under this Agreement, (3) the Online Services Terms, (4) any Affiliate Enrollment entered into under this
Agreement, and (5) any order submitted under this Agreement.
Please note: Documents referenced in this Agreement but not attached to the signature form may be found
at http://www.microsoft.com/licensing/contracts and are incorporated in this Agreement by reference,
including the Product Terms and Use Rights. These documents may contain additional terms and
conditions for Products licensed under this Agreement and may be changed from time to time. Customer
should review such documents carefully, both at the time of signing and periodically thereafter, and fully
understand all terms and conditions applicable to Products licensed.

Terms and Conditions
1.

Definitions.

“Affiliate” means
a. with regard to Customer,
(i) any government agency, department, office, instrumentality, division, unit or other entity of
the state or local government that is supervised by or is part of Customer, or which
supervises Customer or of which Customer is a part, or which is under common supervision
with Customer;
(ii) any county, borough, commonwealth, city, municipality, town, township, special purpose
district, or other similar type of governmental instrumentality established by the laws of
Customer’s state and located within Customer’s state jurisdiction and geographic
boundaries; and
(iii) any other entity in Customer’s state expressly authorized by the laws of Customer’s state
to purchase under state contracts; provided that a state and its Affiliates shall not, for
purposes of this definition, be considered to be Affiliates of the federal government and its
Affiliates; and
b. with regard to Microsoft, any legal entity that Microsoft owns, that owns Microsoft, or that is
under common ownership with Microsoft.
“Customer” means the legal entity that has entered into this Agreement with Microsoft.
“Customer Data” means all data, including all text, sound, software, image, or video files that are provided
to Microsoft by, or on behalf of, an Enrolled Affiliate and its Affiliates through use of Online Services.
"day" means a calendar day, except for references that specify “business day”.
“Enrolled Affiliate” means an entity, either Customer or any one of Customer’s Affiliates that has entered
into an Enrollment under this Agreement.

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“Enrollment” means the document that an Enrolled Affiliate submits under this Agreement to place orders
for Products.
“Enterprise” means an Enrolled Affiliate and the Affiliates for which it is responsible and chooses on its
Enrollment to include in its enterprise.
“Fixes” means Product fixes, modifications or enhancements, or their derivatives, that Microsoft either
releases generally (such as Product service packs) or provides to Customer to address a specific issue.
“License” means the right to download, install, access and use a Product. For certain Products, a License
may be available on a fixed term or subscription basis (“Subscription License”). Licenses for Online
Services will be considered Subscription Licenses.
“Microsoft” means the Microsoft Affiliate that has entered into this Agreement or an Enrollment and its
Affiliates, as appropriate.
“Online Services” means the Microsoft-hosted services identified as Online Services in the Product Terms.
“Online Services Terms” means the additional terms that apply to Customer’s use of Online Services
published on the Volume Licensing Site and updated from time to time.
“Product” means all products identified in the Product Terms, such as all Software, Online Services and
other web-based services, including pre-release or beta versions.
“Product Terms” means the document that provides information about Microsoft Products and Professional
Services available through volume licensing. The Product Terms document is published on the Volume
Licensing Site and is updated from time to time.
“SLA” means Service Level Agreement, which specifies the minimum service level for Online Services and
is published on the Volume Licensing Site.
“Software” means licensed copies of Microsoft software identified on the Product Terms. Software does not
include Online Services, but Software may be part of an Online Service.
“Software Assurance” is an offering by Microsoft that provides new version rights and other benefits for
Products as further described in the Product Terms.
“Trade Secret” means information that is not generally known or readily ascertainable to the public, has
economic value as a result, and has been subject to reasonable steps under the circumstances to maintain
its secrecy.
“use” or “run” means to copy, install, use, access, display, run or otherwise interact.
“Use Rights” means, with respect to any licensing program, the use rights or terms of service for each
Product and version published for that licensing program at the Volume Licensing Site and updated from
time to time. The Use Rights include the Product-Specific License Terms, the License Model terms, the
Universal License Terms, the Data Protection Terms, and the Other Legal Terms. The Use Rights
supersede the terms of any end user license agreement (on-screen or otherwise) that accompanies a
Product.
“Volume Licensing Site” means http://www.microsoft.com/licensing/contracts or a successor site.

2.

How the Enterprise program works.
a. General. The Enterprise program consists of the terms and conditions on which an Enrolled
Affiliate may acquire Product Licenses. Under the Enterprise program, Customer and its
Affiliates may order Licenses for Products by entering into Enrollments.
b. Enrollments. The Enterprise program gives Customer and/or its Affiliates the ability to enter
into one or more Enrollments to order Products. Subscription Enrollments may be available for
some of these Enrollments. Notwithstanding any other provision of this Agreement, only
Enrolled Affiliates identified in an Enrollment will be responsible for complying with the terms

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of that Enrollment, including the terms of this Agreement incorporated by reference in that
Enrollment.
c. Licenses. The types of Licenses available are (1) Licenses obtained under Software
Assurance (L&SA), and (2) Subscription Licenses. These License types, as well as additional
License Types, are further described in the Product List.

3.

Licenses for Products.
a. License Grant. Microsoft grants the Enterprise a non-exclusive, worldwide and limited right
to download, install and use software Products, and to access and use the Online Services,
each in the quantity ordered under an Enrollment. The rights granted are subject to the terms
of this Agreement, the Use Rights and the Product Terms. Microsoft reserves all rights not
expressly granted in this Agreement.
b. Duration of Licenses. Subscription Licenses and most Software Assurance rights are
temporary and expire when the applicable Enrollment is terminated or expires, unless the
Enrolled Affiliate exercises a buy-out option, which is available for some Subscription Licenses.
Except as otherwise noted in the applicable Enrollment or Use Rights, all other Licenses
become perpetual only when all payments for that License have been made and the initial
Enrollment term has expired.
c. Applicable Use Rights. The latest Use Rights as updated from time to time, apply to the use
of all Products, subject to the following exceptions.
(i) For products with metered usage-based pricing (e.g. metered Microsoft Azure
Services) Material adverse changes published after the start of a calendar month will
apply beginning the following month.
(ii) For Versioned Software. Material adverse changes published after the date a Product is
first licensed will not apply to any licenses for that Product acquired during the applicable
Enrollment term unless the changes are published with the release of a new version and
Customer chooses to update to that version. Renewal of Software Assurance does not
change which Use Rights apply to perpetual Licenses acquired during a previous term or
Enrollment
(iii) For all other Products (e.g. Office 365 services). Material adverse changes published
after the start of the subscription term will not apply to any licenses for that Product acquired
during the applicable Enrollment term.
(iv) For use rights granted through Software Assurance. Material adverse changes
published after the date a Product is first licensed will not apply to any licenses for that
Product during the applicable enrollment term unless the changes are published with the
release of a new version and Customer chooses to update to that version.
d. Downgrade rights. Enrolled Affiliate may use an earlier version of a Product other than Online
Services than the version that is current on the effective date of the Enrollment. For Licenses
acquired in the current Enrollment term, the Use Rights for the current version apply to the use
of the earlier version. If the earlier Product version includes features that are not in the new
version, then the Use Rights applicable to the earlier version apply with respect to those
features.
e. New Version Rights under Software Assurance. Enrolled Affiliate must order and maintain
continuous Software Assurance coverage for each License ordered. With Software Assurance
coverage, Enterprise automatically has the right to use a new version of a licensed Product as
soon as it is released, even if Enrolled Affiliate chooses not to use the new version immediately.
(i) Except as otherwise permitted under an Enrollment, use of the new version will be subject
to the new version’s Use Rights.

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(ii) If the License for the earlier version of the Product is perpetual at the time the new version
is released, the License for the new version will also be perpetual. Perpetual Licenses
obtained through Software Assurance replace any perpetual Licenses for the earlier
version.
f.

License confirmation. This Agreement, the applicable Enrollment, Enrolled Affiliate’s order
confirmation, and any documentation evidencing transfers of perpetual Licenses, together with
proof of payment, will be Enrolled Affiliate’s evidence of all Licenses obtained under an
Enrollment.

g. Reorganizations, consolidations and privatizations. If the number of Licenses covered by
an Enrollment changes by more than ten percent as a result of (1) a reorganization,
consolidation or privatization of an entity or an operating division, (2) a privatization of an
Affiliate or an operating division of Enrolled Affiliate or any of its Affiliates, or (3) a consolidation
including a merger with a third party that has an existing agreement or Enrollment, Microsoft
will work with Enrolled Affiliate in good faith to determine how to accommodate its changed
circumstances in the context of this Agreement.

4.

Making copies of Products and re-imaging rights.
a. General. Enrolled Affiliate may make as many copies of Products, as it needs to distribute
them within the Enterprise. Copies must be true and complete (including copyright and
trademark notices) from master copies obtained from a Microsoft approved fulfillment source.
Enrolled Affiliate may use a third party to make these copies, but Enrolled Affiliate agrees it will
be responsible for any third party’s actions. Enrolled Affiliate agrees to make reasonable efforts
to notify its employees, agents, and any other individuals who use the Products that the
Products are licensed from Microsoft and subject to the terms of this Agreement.
b. Copies for training/evaluation and back-up. For all Products other than Online Services,
Enrolled Affiliate may: (1) use up to 20 complimentary copies of any licensed Product in a
dedicated training facility on its premises for purposes of training on that particular Product, (2)
use up to 10 complimentary copies of any Products for a 60-day evaluation period, and (3) use
one complimentary copy of any licensed Product for back-up or archival purposes for each of
its distinct geographic locations. Trials for Online Services may be available if specified in the
Use Rights.
c. Right to re-image. In certain cases, re-imaging is permitted using the Product media. If the
Microsoft Product is licensed (1) from an original equipment manufacturer (OEM), (2) as a full
packaged Product through a retail source, or (3) under another Microsoft program, then media
provided under this Agreement may generally be used to create images for use in place of
copies provided through that separate source. This right is conditional upon the following:
(i) Separate Licenses must be acquired from the separate source for each Product that is reimaged.
(ii) The Product, language, version, and components of the copies made must be identical to
the Product, language, version, and all components of the copies they replace, and the
number of copies or instances of the re-imaged Product permitted remains the same.
(iii) Except for copies of an operating system and copies of Products licensed under another
Microsoft program, the Product type (e.g., Upgrade or full License) re-imaged must be
identical to the Product type licensed from the separate source.
(iv) Enrolled Affiliate must adhere to any Product-specific processes or requirements for reimaging identified in the Product Terms.
Re-imaged Products remain subject to the terms and use rights of the License acquired from
the separate source. This subsection does not create or extend any Microsoft warranty or
support obligation.

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5.

Transferring and reassigning Licenses.
a. License transfers. License transfers are not permitted, except that Customer or an Enrolled
Affiliate may transfer only fully paid perpetual Licenses to:
(i) an Affiliate, or
(ii) a third party solely in connection with the transfer of hardware or employees to whom the
Licenses have been assigned as part of (1) a privatization of an Affiliate or agency or of an
operating division of Enrolled Affiliate or an Affiliate, (2) a reorganization, or (3) a
consolidation.
Upon such transfer, Customer or Enrolled Affiliate must uninstall and discontinue using the
licensed Product and render any copies unusable.
b. Notification of License Transfer. Enrolled Affiliate must notify Microsoft of a License transfer
by completing
a
license
transfer
form,
which
can
be
obtained
from
http://www.microsoft.com/licensing/contracts and sending the completed form to Microsoft
before the License transfer. No License transfer will be valid unless Enrolled Affiliate provides
to the transferee, and the transferee accepts in writing, documents sufficient to enable the
transferee to ascertain the scope, purpose and limitations of the rights granted by Microsoft
under the licenses being transferred (includingthe applicable Use Rights, use and transfer
restrictions, warranties and limitations of liability). Any License transfer not made in compliance
with this section will be void.
c. Internal Assignment of Licenses and Software Assurance. Licenses and Software
Assurance must be assigned to a single user or device within the Enterprise. Licenses and
Software Assurance may be reassigned within the Enterprise as described in the Use Rights.

6.

Term and termination.
a. Term. The term of this Agreement will remain in effect unless terminated by either party as
described below. Each Enrollment will have the term provided in that Enrollment.
b. Termination without cause. Either party may terminate this Agreement, without cause, upon
60 days’ written notice. In the event of termination, new Enrollments will not be accepted, but
any existing Enrollment will continue for the term of such Enrollment and will continue to be
governed by this Agreement.
c. Mid-term termination for non-appropriation of Funds. Enrolled Affiliate may terminate this
Agreement or an Enrollment without liability, penalty or further obligation to make payments if
funds to make payments under the Agreement or Enrollment are not appropriated or allocated
by the Enrolled Affiliate for such purpose.
d. Termination for cause. Without limiting any other remedies it may have, either party may
terminate an Enrollment if the other party materially breaches its obligations under this
Agreement, including any obligation to submit orders or pay invoices. Except where the breach
is by its nature not curable within 30 days, the terminating party must give the other party 30
days’ notice of its intent to terminate and an opportunity to cure the breach.
If Microsoft gives such notice to an Enrolled Affiliate, Microsoft also will give Customer a copy
of that notice and Customer agrees to help resolve the breach. If the breach affects other
Enrollments and cannot be resolved between Microsoft and Enrolled Affiliate, together with
Customer’s help, within a reasonable period of time, Microsoft may terminate this Agreement
and all Enrollments under it. If an Enrolled Affiliate ceases to be Customer’s Affiliate, it must
promptly notify Microsoft, and Microsoft may terminate the former Affiliate’s Enrollment. If an
Enrolled Affiliate terminates its Enrollment as a result of a breach by Microsoft, or if Microsoft
terminates an Enrollment because Enrolled Affiliate ceases to be Customer’s Affiliate, then
Enrolled Affiliate will have the early termination rights described in the Enrollment.

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e. Early termination. If (1) an Enrolled Affiliate terminates its Enrollment as a result of a breach
by Microsoft, or (2) if Microsoft terminates an Enrollment because the Enrolled Affiliate has
ceased to be an Affiliate of Customer, or (3) Enrolled Affiliate terminates an Enrollment for nonappropriation of funds, or (4) Microsoft terminates an Enrollment for non-payment due to nonappropriation of funds, then the Enrolled Affiliate will have the following options:
(i) It may immediately pay the total remaining amount due, including all installments, in which
case, the Enrolled Affiliate will have perpetual rights for all Licenses it has ordered; or
(ii) It may pay only amounts due as of the termination date, in which case the Enrolled Affiliate
will have perpetual Licenses for:
1) all copies of Products (including the latest version of Products ordered under SA
coverage in the current term) for which payment has been made in full, and
2) the number of copies of Products it has ordered (including the latest version of
Products ordered under Software Assurance coverage in current term) that is
proportional to the total of installment payments paid versus total amounts due (paid
and payable) if the early termination had not occurred.
(iii) In the case of early termination under subscription Enrollments, Enrolled Affiliate will have
the following options:
1) For eligible Products, Enrolled Affiliate may obtain perpetual Licenses as described in
the section of the Enrollment titled “Buy-out option,” provided that Microsoft receives
the buy-out order for those Licenses within 60 days after Enrolled Affiliate provides
notice of termination.
2) In the event of a breach by Microsoft, if Customer chooses not to exercise a buy-out
option, Microsoft will issue Enrolled Affiliate a credit for any amount paid in advance
for Subscription Licenses that the Enterprise will not be able to use to do the
termination of the Enrollment.
Nothing in this section shall affect perpetual License rights acquired either in a separate
agreement or in a prior term of the terminated Enrollment.
f.

Effect of termination or expiration. When an Enrollment expires or is terminated,
(i) Enrolled Affiliate must order Licenses for all copies of Products it has run for which it has
not previously submitted an order. Any and all unpaid payments for any order of any kind
remain due and payable. Except as provided in the subsection titled “Early termination,” all
unpaid payments for Licenses immediately become due and payable.
(ii) Enrolled Affiliate’s right to Software Assurance benefits under this Agreement ends if it
does not renew Software Assurance.

g. Modification or termination of an Online Service for regulatory reasons. Microsoft may
modify or terminate an Online Service where there is any current or future government
requirement or obligation that: (1) subjects Microsoft to any regulation or requirement not
generally applicable to businesses operating in the jurisdiction; (2) presents a hardship for
Microsoft to continue operating the Online Service without modification; and/or (3) causes
Microsoft to believe these terms or the Online Service may conflict with any such requirement
or obligation.
h. Program updates. Microsoft may make changes to this program that will make it necessary
for Customer and its Enrolled Affiliates to enter into new agreements and Enrollments at the
time of an Enrollment renewal.

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7.

Use, ownership, rights, and restrictions.
a. Products. Unless otherwise specified in a supplemental agreement, use of any Product is
governed by the Use Rights specific to each Product and version and by the terms of the
applicable supplemental agreement.
b. Fixes. Each Fix is licensed under the same terms as the Product to which it applies. If a Fix is
not provided for a specific Product, any use rights Microsoft provides with the Fix will apply.
c. Non-Microsoft software and technology. Enrolled Affiliate is solely responsible for any nonMicrosoft software or technology that it installs or uses with the Products or Fixes.
d. Restrictions. Enrolled Affiliate must not (and is not licensed to) (1) reverse engineer,
decompile, or disassemble any Product or Fix; (2) install or use non-Microsoft software or
technology in any way that would subject Microsoft’s intellectual property or technology to any
other license terms; or (3) work around any technical limitations in a Product or Fix or
restrictions in Product documentation. Customer must not (and is not licensed to) (1) separate
and run parts of a Product or Fix on more than one device, upgrade or downgrade parts of a
Product or Fix at different times, or transfer parts of a Product or Fix separately; or (2) distribute,
sublicense, rent, lease, lend any Products or Fixes, in whole or in part, or use them to offer
hosting services to a third party.
e. Reservation of rights. Products and Fixes are protected by copyright and other intellectual
property rights laws and international treaties. Microsoft reserves all rights not expressly
granted in this agreement. No rights will be granted or implied by waiver or estoppel. Rights
to access or use Software on a device do not give Customer any right to implement Microsoft
patents or other Microsoft intellectual property in the device itself or in any other software or
devices.

8.

Confidentiality.

“Confidential Information” is non-public information that is designated “confidential” or that a reasonable
person should understand is confidential, including Customer Data. Confidential Information does not
include information that (1) becomes publicly available without a breach of this agreement, (2) the receiving
party received lawfully from another source without a confidentiality obligation, (3) is independently
developed, or (4) is a comment or suggestion volunteered about the other party’s business, products or
services.
Each party will take reasonable steps to protect the other’s Confidential Information and will use the other
party’s Confidential Information only for purposes of the parties’ business relationship. Neither party will
disclose that Confidential Information to third parties, except to its employees, Affiliates, contractors,
advisors and consultants (“Representatives”) and then only on a need-to-know basis under nondisclosure
obligations at least as protective as this agreement. Each party remains responsible for the use of the
Confidential Information by its Representatives and, in the event of discovery of any unauthorized use or
disclosure, must promptly notify the other party.
A party may disclose the other’s Confidential Information if required by law; but only after it notifies the other
party (if legally permissible) to enable the other party to seek a protective order.
Neither party is required to restrict work assignments of its Representatives who have had access to
Confidential Information. Each party agrees that the use of information retained in Representatives’ unaided
memories in the development or deployment of the parties’ respective products or services does not create
liability under this Agreement or trade secret law, and each party agrees to limit what it discloses to the
other accordingly.
These obligations apply (1) for Customer Data until it is deleted from the Online Services, and (2) for all
other Confidential Information, for a period of five years after a party receives the Confidential Information.

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9.

Privacy and compliance with laws.
a. Enrolled Affiliate consents to the processing of personal information by Microsoft and its agents
to facilitate the subject matter of this Agreement. Enrolled Affiliate will obtain all required
consents from third parties under applicable privacy and data protection law before providing
personal information to Microsoft.
b. Personal information collected under this agreement (1) may be transferred, stored and
processed in the United States or any other country in which Microsoft or its service providers
maintain facilities and (2) will be subject to the privacy terms specified in the Use Rights.
Microsoft will abide by the requirements of European Economic Area and Swiss data protection
law regarding the collection, use, transfer, retention, and other processing of personal data
from the European Economic Area and Switzerland.
c. U.S. export. Products and Fixes are subject to U.S. export jurisdiction. Enrolled Affiliate must
comply with all applicable international and national laws, including the U.S. Export
Administration Regulations and International Traffic in Arms Regulations, and end-user, end
use and destination restrictions issued by U.S. and other governments related to Microsoft
products, services and technologies.

10.

Warranties.
a. Limited warranties and remedies.
(i) Software. Microsoft warrants that each version of the Software will perform substantially
as described in the applicable Product documentation for one year from the date the
Enterprise is first licensed for that version. If it does not and the Enterprise notifies
Microsoft within the warranty term, then Microsoft will, at its option (1) return the price
Enrolled Affiliate paid for the Software license, or (2) repair or replace the Software.
(ii) Online Services. Microsoft warrants that each Online Service will perform in accordance
with the applicable SLA during the Enterprise’s use. The Enterprise’s remedies for breach
of this warranty are in the SLA.
The remedies above are the Enterprise’s sole remedies for breach of the warranties in this
section. Customer waives any breach of warranty claims not made during the warranty period.
b. Exclusions. The warranties in this agreement do not apply to problems caused by accident,
abuse, or use in a manner inconsistent with this Agreement, including failure to meet minimum
system requirements. These warranties do not apply to free, trial, pre-release, or beta
products, or to components of Products that Enrolled Affiliate is permitted to redistribute.
c. Disclaimer. Except for the limited warranties above, Microsoft provides no other
warranties or conditions and disclaims any other express, implied, or statutory
warranties, including warranties of quality, title, non-infringement, merchantability, and
fitness for a particular purpose.

11.

Defense of third party claims.

The parties will defend each other against the third-party claims described in this section and will pay the
amount of any resulting adverse final judgment or approved settlement, but only if the defending party is
promptly notified in writing of the claim and has the right to control the defense and any settlement of it. The
party being defended must provide the defending party with all requested assistance, information, authority,
and must take all reasonable action to mitigate its losses arising from the third-party claim. The defending
party will reimburse the other party for reasonable out-of-pocket expenses it incurs in providing assistance.
This section describes the parties’ sole remedies and entire liability for such claims.
a. By Microsoft. Microsoft will defend Enrolled Affiliate against any third-party claim to the extent
it alleges that a Product or Fix made available by Microsoft for a fee and used within the scope

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of the license granted (unmodified from the form provided by Microsoft and not combined with
anything else) misappropriates a trade secret or directly infringes a patent, copyright,
trademark or other proprietary right of a third party. If Microsoft is unable to resolve a claim of
infringement under commercially reasonable terms, it may, at its option, either (1) modify or
replace the Product or Fix with a functional equivalent; or (2) terminate Enrolled Affiliate’s
license and refund any prepaid license fees (less depreciation on a five-year, straight-line
basis) for perpetual licenses and any amount paid for Online Services for any usage period
after the termination date. Microsoft will not be liable for any claims or damages due to Enrolled
Affiliate’s continued use of a Product or Fix after being notified to stop due to a third-party claim.
b. By Enrolled Affiliate. To the extent permitted by applicable law, Enrolled Affiliate will defend
Microsoft against any third-party claim to the extent it alleges that: (1) any Customer Data or
non-Microsoft software hosted in an Online Service by Microsoft on Enrolled Affiliate's behalf
misappropriates a trade secret or directly infringes a patent, copyright, trademark, or other
proprietary right of a third party; or (2) Enrolled Affiliate’s use of any Product or Fix, alone or in
combination with anything else, violates the law or damages a third party.

12.

Limitation of liability.

For each Product, each party’s maximum, aggregate liability to the other under this Agreement is limited
to direct damages finally awarded in an amount not to exceed the amounts Enrolled Affiliate paid for the
applicable Products during the term of this Agreement, subject to the following:
a. Online Services. For Online Services, Microsoft’s maximum liability to Enrolled Affiliate for
any incident giving rise to a claim will not exceed the amount Enrolled Affiliate paid for the
Online Service during the 12 months before the incident.
b. Free Products and Distributable Code. For Products provided free of charge and code
that Enrolled Affiliate is authorized to redistribute to third parties without separate payment to
Microsoft, Microsoft’s liability is limited to direct damages finally awarded up to US$5,000.
c. Exclusions. In no event will either party be liable for indirect, incidental, special, punitive, or
consequential damages, or for loss of use, loss of business information, loss of revenue, or
interruption of business, however caused or on any theory of liability.
d. Exceptions. No limitation or exclusions will apply to liability arising out of either party’s (1)
confidentiality obligations (except for all liability related to Customer Data, which will remain
subject to the limitations and exclusions above); (2) defense obligations; or (3) violation of the
other party’s intellectual property rights.

13.

Verifying compliance.
a. Right to verify compliance. Enrolled Affiliate must keep records relating to all use and
distribution of Products by Enrolled Affiliate and its Affiliates. Microsoft has the right, at its
expense, to the extent permitted by applicable law, to verify such compliance with the Product’s
license terms. Microsoft will engage an independent auditor and Enrolled Affiliate must provide
the independent auditor with any information the auditor reasonably requests in furtherance of
the verification, including visible access to systems running the Products and evidence of
Licenses for Products Enrolled Affiliate hosts, sublicenses, or distributes to third parties.
Enrolled Affiliate must provide, without undue delay, the foregoing information and access upon
request of the independent auditor
b. Verification process. Microsoft will notify Enrolled Affiliate at least 30 calendar days in
advance of its intent to verify Enrolled Affiliate’s compliance with the license terms for the
Products Enrolled Affiliate use or distribute. The independent auditor is subject to a
confidentiality obligation sufficient to cover the auditor’s engagement with Enrolled Affiliate for
the verification process. Enrolled Affiliate may, at its discretion, also require a mutually
agreeable confidentiality agreement with the independent auditor for access to premises, data

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and systems. Such confidentiality agreement between Enrolled Affiliate and auditor must be
completed within fourteen (14) days of such request, and shall not restrict the ability for the
independent auditor to accurately verify compliance and share the resulting information with
Microsoft. Any information collected will be used solely for purposes of determining Enrolled
Affiliate’s compliance. This verification will take place during normal business hours and the
auditor will make best efforts not to interfere with Enrolled Affiliate’s operations during the
course of the audit.
c. Remedies for non-compliance. If verification reveals any use of Products without applicable
license rights, then within 30 days Enrolled Affiliate must order sufficient licenses to cover its
use, and, if such use or distribution is determined to be in excess of Enrolled Affiliate’s existing
licenses by 5% or more of the audited environment(s) in aggregate, then Enrolled Affiliate must
reimburse Microsoft for the costs Microsoft incurred in obtaining the verification and acquire
the necessary additional licenses. Such licenses will be obtained at 125% of the price, based
on the then-current price list. The use percentage is based on the total number of Products
used without applicable liscense rights (as described above) compared to the total Product
use. If it is verified that Product use is sufficiently licensed, Microsoft will not require the
Enterprise to engage in another verification for at least one year. By exercising the rights and
procedures described above, Microsoft does not waive its rights to enforce its rights under
these Additional Use Rights and Restrictions or to protect its intellectual property by any other
legal or contractual means.

14.

Miscellaneous.
a. Use of contractors. Microsoft may use contractors to perform services but will be responsible
for their performance subject to the terms of this Agreement.
b. Microsoft as independent contractor. The parties are independent contractors. Enrolled
Affiliate and Microsoft each may develop products independently without using the other’s
Confidential Information.
c. Notices. Notices to Microsoft must be sent to the address on the signature form. Notices must
be in writing and will be treated as delivered on the date shown on the return receipt or on the
courier or fax confirmation of delivery. Microsoft may provide information to Enrolled Affiliate
about upcoming ordering deadlines, services, and subscription information in electronic form,
including by email to contacts provided by Enrolled Affiliate. Emails will be treated as delivered
on the transmission date.
d. Agreement not exclusive. Customer is free to enter into agreements to license, use or
promote non-Microsoft products.
e. Amendments. Any amendment to this Agreement must be executed by both parties, except
that Microsoft may change the Product Terms and the Use Rights from time to time in
accordance with the terms of this Agreement. Any conflicting terms and conditions contained
in an Enrolled Affiliate’s purchase order will not apply. Microsoft may require Customer to sign
a new agreement or an amendment before an Enrolled Affiliate enters into an Enrollment under
this agreement.
f.

Assignment. Either party may assign this Agreement to an Affiliate but must notify the other
party in writing of the assignment. Any other proposed assignment must be approved by the
non-assigning party in writing. Assignment will not relieve the assigning party of its obligations
under the assigned agreement. Any attempted assignment without required approval will be
void.

g. Applicable law; dispute resolution. The terms of this Agreement will be governed by the
laws of Customer’s state, without giving effect to its conflict of laws. Disputes relating to this
Agreement will be subject to applicable dispute resolution laws of Customer’s state.

EA20201AgrGov(US)SLG(ENG)(Oct2019)

Page 10 of 11
Document X20-10210

h. Severability. If any provision in this agreement is held to be unenforceable, the balance of the
agreement will remain in full force and effect.
i.

Waiver. Failure to enforce any provision of this agreement will not constitute a waiver. Any
waiver must be in writing and signed by the waiving party.

j.

No third-party beneficiaries. This Agreement does not create any third-party beneficiary
rights.

k. Survival. All provisions survive termination or expiration of this Agreement except those
requiring performance only during the term of the Agreement.
l.

Management and Reporting. Customer and/or Enrolled Affiliate may manage account details
(e.g., contacts, orders, Licenses, software downloads) on Microsoft’s Volume Licensing
Service
Center
(“VLSC”)
web
site
(or
successor
site)
at:
https://www.microsoft.com/licensing/servicecenter. Upon the effective date of this Agreement
and any Enrollments, the contact(s) identified for this purpose will be provided access to this
site and may authorize additional users and contacts.

m. Order of precedence. In the case of a conflict between any documents in this Agreement that
is not expressly resolved in those documents, their terms will control in the following order from
highest to lowest priority: (1) this Enterprise Agreement, (2) any Enrollment, (3) the Product
Terms, (4) the Online Services Terms, (5) orders submitted under this Agreement, and (6) any
other documents in this Agreement. Terms in an amendment control over the amended
document and any prior amendments concerning the same subject matter.
n. Free Products. It is Microsoft's intent that the terms of this Agreement and the Use Rights be
in compliance with all applicable federal law and regulations. Any free Product provided to
Enrolled Affiliate is for the sole use and benefit of the Enrolled Affiliate and is not provided for
use by or personal benefit of any specific government employee.
o. Voluntary Product Accessibility Templates. Microsoft supports the government’s obligation
to provide accessible technologies to its citizens with disabilities as required by Section 508 of
the Rehabilitation Act of 1973, and its state law counterparts. The Voluntary Product
Accessibility Templates (“VPATs”) for the Microsoft technologies used in providing the Online
Services can be found at Microsoft’s VPAT page. Further information regarding Microsoft’s
commitment to accessibility can be found at http://www.microsoft.com/enable.
p. Natural disaster. In the event of a “natural disaster,” Microsoft may provide additional
assistance or rights by posting them on http://www.microsoft.com at such time.
q. Copyright violation. Except as set forth in the section above entitled “Transferring and
reassigning Licenses”, the Enrolled Affiliate agrees to pay for, and comply with the terms of this
Agreement and the Use Rights, for the Products it uses. Except to the extent Enrolled Affiliate
is licensed under this Agreement, it will be responsible for its breach of this contract and
violation of Microsoft’s copyright in the Products, including payment of License fees specified
in this Agreement for unlicensed use.

EA20201AgrGov(US)SLG(ENG)(Oct2019)

Page 11 of 11
Document X20-10210

TOWN ADMINISTRATOR’S REPORT
PROPOSED POLICY
IT Workplace Use of Artificial Intelligence Policy
MEETING DATE:

02/09/2026

REQUESTED BY:

TOWN ADMINISTRATOR

ISSUE:
The Town’s Information Systems Director has developed the DRAFT Workplace Use of
Artificial Intelligence Policy.

BACKGROUND:
The purpose of this policy is to provide guidance to Town officials and employees on the
acceptable use of artificial intelligence (AI) and large language models (LLMs) in their official
duties.
At the 11/24/25 meeting I presented a DRAFT IT Artificial Intelligence Policy. At that meeting,
the Board discussed and requested a revised policy.
•

AI tools approval list.

•

A defined log retention policy.

•

Clarification that the policy's authorized AI tools are intended solely for work-related
activities.

Department Heads reviewed the original and revised DRAFT policy.

RECOMMENDATION:
The Board should discuss and ask questions about the proposed policy.
The Select Board may wish to amend the proposed policy, research further, or adopt as presented.

TOWN OF

NEW HAMPSHIRE
POLICY TITLE

Policy #: ToG-IT-006
Policy Type: Information Technology
Approved By: Draft
Approved On: Draft
Effective Date: Draft
Last Reviewed: 2/5/2026

WORKPLACE USE OF ARTIFICIAL INTELLIGENCE (AI)

PURPOSE
The purpose of this policy is to provide guidance to Town officials and employees on the acceptable use of
artificial intelligence (AI) and large language models (LLMs) in their official duties. This policy aims to encourage
the responsible use of AI while ensuring the protection of personally identifiable information (PII) and other
sensitive data, preventing the use of unauthorized LLMs, and setting clear expectations for responsible review
and training.

SCOPE
The scope of this policy includes all users of the Town’s Information Systems, including Town officials,
employees, volunteers, and other workers who use AI and LLMs in the course of their official duties. It covers all
AI and LLM tools, applications, and systems that are generally available and those that are within the Town's
Information Systems.

POLICY
DEFINITIONS
Artificial Intelligence (AI): AI refers to technology that enables machines to perform tasks that typically require
human intelligence, such as understanding language, recognizing patterns, and making decisions.
Chatbot (Conversational AI): A chatbot is a software application that uses artificial intelligence (AI) to simulate
human-like conversations. It can interact with users through text or voice, typically in real time, to answer
questions, provide information, or assist with tasks.
Large Language Models (LLM): LLMs are advanced AI systems that can understand and generate human-like
text based on large amounts of data.
Generative AI: Generative AI is a type of AI that can create new content, like text, images, or music, based on
what it has learned from existing data.
Personally Identifiable Information (PII): PII is any information that can be used to identify an individual, either
on its own or when combined with other information. Examples include names, addresses, phone numbers,
email addresses, social security numbers, and biometric data.
Sensitive Data: Sensitive data refers to information that must be protected from unauthorized access to
safeguard the privacy or security of an individual or organization.
Users: Users are all Town officials, employees, volunteers, and other workers who utilize AI and LLM tools in
the course of their official duties.

Page 1 of 5

TOWN OF

NEW HAMPSHIRE
POLICY TITLE

Policy #: ToG-IT-006
Policy Type: Information Technology
Approved By: Draft
Approved On: Draft
Effective Date: Draft
Last Reviewed: 2/5/2026

WORKPLACE USE OF ARTIFICIAL INTELLIGENCE (AI)

GENERAL USAGE
Users are encouraged to leverage AI and LLMs in routine job-related tasks to enhance efficiency, decisionmaking, and service delivery. AI tools should be used to complement human judgment, not replace it. All AI and
LLM applications must be used in a manner that aligns with the Town's goals and ethical standards. Users should
ensure that AI tools are used transparently and that the limitations of these tools are clearly communicated to all
stakeholders.
Only AI and LLM tools that have been authorized and approved by the Town’s Information Technology Office
may be used. Unauthorized AI and LLM tools are strictly prohibited to ensure security and compliance with Town
policies and state or federal regulations. The list of approved AI and LLM tools will be maintained by the
Information Technology Office and will be available to all Town Information System users on demand through
SharePoint. The list will include approval date, status, retention details, applicable URL, and other pertinent
notes. Audit logs for AI and LLM tool usage shall be retained for 30 days wherever technically feasible and where
not otherwise required by statutory or regulatory mandates. If a user wishes to use and an AI or LLM tool that is
NOT on the approved list, they may submit an “AI Tools Usage Review” request through the Help Desk ticketing
portal.
Approved AI and LLM tools should be regularly evaluated for accuracy, fairness, and bias to maintain trust and
reliability, this is a responsibility of all users using these tools. If an AI or LLM tool is incorporated into existing
software that is used to conduct job-related functions, notify the Information Technology Office. The Information
Technology Office will verify that the tool is appropriate and safe to use and provide guidance on appropriate
use and limitations prior to adding the tool to the approved list. Approved AI and LLM tools approved by the
Town are to be used exclusively for official, job-related activities. Any non-official use is prohibited.

TRANSPARENCY
Use and Attribution of AI-Generated Content
AI-generated content, including images, video, text, or other data, that is substantively incorporated into a final,
public-facing work product must be clearly attributed to the AI system used. Where applicable, the department
or group responsible for reviewing and approving the content prior to publication should also be identified.
Example attribution:
“Some material in this brochure was generated using Microsoft Copilot and was reviewed and edited by
a member of the Parks & Recreation Department prior to publication.”
Unreviewed AI-Generated Content
For AI-generated content that is delivered directly to the public and cannot be reviewed in advance—such as
responses from an AI chatbot—the Town cannot guarantee the accuracy of the information provided. Users
should be advised accordingly.
Example disclaimer:
“This chatbot uses AI to assist with your questions. The Town has not reviewed the content generated
by the chatbot and cannot guarantee its accuracy. For verified information, please contact [email or phone
number].”
Page 2 of 5

TOWN OF

NEW HAMPSHIRE
POLICY TITLE

Policy #: ToG-IT-006
Policy Type: Information Technology
Approved By: Draft
Approved On: Draft
Effective Date: Draft
Last Reviewed: 2/5/2026

WORKPLACE USE OF ARTIFICIAL INTELLIGENCE (AI)

Documentation and Oversight
The Town will maintain comprehensive technical documentation for all AI systems in use. This includes
Responsible AI Risk Assessments, whether provided by vendors or developed internally.

DATA PROTECTION
All usage of AI and LLM applications must comply with data protection regulations, including the safeguarding
of PII and other sensitive information. Data used by AI systems must be anonymized where possible to protect
individual privacy and organizational security.
Additionally, any data collected or processed by AI tools must be securely stored and only accessible to
authorized personnel. Users must ensure that data is only used for its intended purpose and that any sharing of
data complies with relevant data protection laws and policies. Regular audits and assessments should be
conducted to identify and mitigate any potential data security risks.

RESPONSIBLE REVIEW
Output generated by AI and LLMs must be reviewed by a human before being used in official documents or
communications. This ensures accuracy and appropriateness of the content. Human review is crucial to identify
and correct any errors, biases, or inappropriate content that may be generated by AI tools. Reviewers should be
trained to critically assess AI outputs and understand the limitations of AI technology. This process helps maintain
the integrity and credibility of the Town's communications and decisions, ensuring that AI-generated content
aligns with the town's values and standards.
Users can refer to Appendix A which will highlight the best practices for AI usage.

TRAINING
All users leveraging AI and LLM tools must undergo mandatory training on the ethical use of AI, data protection,
and the specific AI tools they will be using. Regular refresher courses will be provided to ensure ongoing
compliance and awareness. Training will cover best practices for using AI, understanding its limitations, and
recognizing potential biases in AI-generated content.

ENFORCEMENT
Any employee found to have violated this policy may be subject to disciplinary action, up to and including
termination.

DISTRIBUTION
This policy is to be distributed to all Town of Goffstown employees.

*** Microsoft Copilot was used to define key terms and to improve general readability of this document. Document was edited by the
Information Technology Director and reviewed by the Town Department Heads. ***

Page 3 of 5

TOWN OF

NEW HAMPSHIRE
POLICY TITLE

Policy #: ToG-IT-006
Policy Type: Information Technology
Approved By: Draft
Approved On: Draft
Effective Date: Draft
Last Reviewed: 2/5/2026

WORKPLACE USE OF ARTIFICIAL INTELLIGENCE (AI)

POLICY APPROVAL
Adopted by the Select Board on THIS DAY.

Peter Georgantas, Chairman

Mark T. Lemay, Vice Chairman

Jim Craig

Joshua Douglas

Richard Manzo

Page 4 of 5

TOWN OF

NEW HAMPSHIRE
POLICY TITLE

Policy #: ToG-IT-006
Policy Type: Information Technology
Approved By: Draft
Approved On: Draft
Effective Date: Draft
Last Reviewed: 2/5/2026

WORKPLACE USE OF ARTIFICIAL INTELLIGENCE (AI)

APPENDIX A
Artificial Intelligence (AI) tools can significantly enhance productivity and decision-making when used
responsibly. To ensure ethical and effective use, employees should follow established best practices that
prioritize accuracy, transparency, and security.
•

Use AI for Authorized Purposes Only
AI applications should be used strictly for official, job-related activities as approved by the Town.
Personal or non-work-related use is prohibited to maintain compliance and protect organizational
resources.

•

Verify Accuracy and Maintain Oversight
AI-generated outputs should never be accepted at face value. Always review and validate the
information for accuracy, relevance, and alignment with Town policies. Human judgment remains
essential. AI is a tool, not a decision-maker.

•

Protect Confidential and Sensitive Data
Never input confidential, personally identifiable, or sensitive information into AI systems unless explicitly
approved and secured. Ensure compliance with data privacy regulations and internal security protocols.

•

Be Transparent and Accountable
When using AI to assist in creating reports, communications, or recommendations, disclose its
involvement where appropriate. Accountability for final decisions rests with the employee, not the AI
system.

•

Stay Informed and Compliant
AI technology evolves rapidly. Employees should remain informed about updates to Town policies,
legal requirements, and ethical standards related to AI use. If you are in doubt, consult IT staff before
proceeding.

Page 5 of 5

TOWN OF

NEW HAMPSHIRE
POLICY TITLE

Policy #: ToG-IT-006
Policy Type: Information Technology
Approved By: Draft
Approved On: Draft
Effective Date: Draft
Last Reviewed: 2/5/2026

WORKPLACE USE OF ARTIFICIAL INTELLIGENCE (AI)

PURPOSE
The purpose of this policy is to provide guidance to Town officials and employees on the acceptable use of
artificial intelligence (AI) and large language models (LLMs) in their official duties. This policy aims to encourage
the responsible use of AI while ensuring the protection of personally identifiable information (PII) and other
sensitive data, preventing the use of unauthorized LLMs, and setting clear expectations for responsible review
and training.

SCOPE
The scope of this policy includes all users of the Town’s Information Systems, including Town officials,
employees, volunteers, and other workers who use AI and LLMs in the course of their official duties. It covers all
AI and LLM tools, applications, and systems that are generally available and those that are within the Town's
Information Systems.

POLICY
DEFINITIONS
Artificial Intelligence (AI): AI refers to technology that enables machines to perform tasks that typically require
human intelligence, such as understanding language, recognizing patterns, and making decisions.
Chatbot (Conversational AI): A chatbot is a software application that uses artificial intelligence (AI) to simulate
human-like conversations. It can interact with users through text or voice, typically in real time, to answer
questions, provide information, or assist with tasks.
Large Language Models (LLM): LLMs are advanced AI systems that can understand and generate human-like
text based on large amounts of data.
Generative AI: Generative AI is a type of AI that can create new content, like text, images, or music, based on
what it has learned from existing data.
Personally Identifiable Information (PII): PII is any information that can be used to identify an individual, either
on its own or when combined with other information. Examples include names, addresses, phone numbers,
email addresses, social security numbers, and biometric data.
Sensitive Data: Sensitive data refers to information that must be protected from unauthorized access to
safeguard the privacy or security of an individual or organization.
Users: Users are all Town officials, employees, volunteers, and other workers who utilize AI and LLM tools in
the course of their official duties.

Page 1 of 5

TOWN OF

NEW HAMPSHIRE
POLICY TITLE

Policy #: ToG-IT-006
Policy Type: Information Technology
Approved By: Draft
Approved On: Draft
Effective Date: Draft
Last Reviewed: 2/5/2026

WORKPLACE USE OF ARTIFICIAL INTELLIGENCE (AI)

GENERAL USAGE
Users are encouraged to leverage AI and LLMs in routine job-related tasks to enhance efficiency, decisionmaking, and service delivery. AI tools should be used to complement human judgment, not replace it. All AI and
LLM applications must be used in a manner that aligns with the Town's goals and ethical standards. Users should
ensure that AI tools are used transparently and that the limitations of these tools are clearly communicated to all
stakeholders.
Only AI and LLM tools that have been authorized and approved by the Town’s Information Technology Office
may be used. Unauthorized AI and LLM tools are strictly prohibited to ensure security and compliance with Town
policies and state or federal regulations. The list of approved AI and LLM tools will be maintained by the
Information Technology Office and will be available to all Town Information System users on demand through
SharePoint. The list will include approval date, status, retention details, applicable URL, and other pertinent
notes. Audit logs for AI and LLM tool usage shall be retained for 30 days wherever technically feasible and where
not otherwise required by statutory or regulatory mandates. If a user wishes to use and an AI or LLM tool that is
NOT on the approved list, they may submit an “AI Tools Usage Review” request through the Help Desk ticketing
portal.
Approved AI and LLM tools should be regularly evaluated for accuracy, fairness, and bias to maintain trust and
reliability, this is a responsibility of all users using these tools. If an AI or LLM tool is incorporated into existing
software that is used to conduct job-related functions, notify the Information Technology Office. The Information
Technology Office will verify that the tool is appropriate and safe to use and provide guidance on appropriate
use and limitations prior to adding the tool to the approved list. Approved AI and LLM tools approved by the
Town are to be used exclusively for official, job-related activities. Any non-official use is prohibited.

TRANSPARENCY
Use and Attribution of AI-Generated Content
AI-generated content, including images, video, text, or other data, that is substantively incorporated into a final,
public-facing work product must be clearly attributed to the AI system used. Where applicable, the department
or group responsible for reviewing and approving the content prior to publication should also be identified.
Example attribution:
“Some material in this brochure was generated using Microsoft Copilot and was reviewed and edited by
a member of the Parks & Recreation Department prior to publication.”
Unreviewed AI-Generated Content
For AI-generated content that is delivered directly to the public and cannot be reviewed in advance—such as
responses from an AI chatbot—the Town cannot guarantee the accuracy of the information provided. Users
should be advised accordingly.
Example disclaimer:
“This chatbot uses AI to assist with your questions. The Town has not reviewed the content generated
by the chatbot and cannot guarantee its accuracy. For verified information, please contact [email or phone
number].”
Page 2 of 5

TOWN OF

NEW HAMPSHIRE
POLICY TITLE

Policy #: ToG-IT-006
Policy Type: Information Technology
Approved By: Draft
Approved On: Draft
Effective Date: Draft
Last Reviewed: 2/5/2026

WORKPLACE USE OF ARTIFICIAL INTELLIGENCE (AI)

Documentation and Oversight
The Town will maintain comprehensive technical documentation for all AI systems in use. This includes
Responsible AI Risk Assessments, whether provided by vendors or developed internally.

DATA PROTECTION
All usage of AI and LLM applications must comply with data protection regulations, including the safeguarding
of PII and other sensitive information. Data used by AI systems must be anonymized where possible to protect
individual privacy and organizational security.
Additionally, any data collected or processed by AI tools must be securely stored and only accessible to
authorized personnel. Users must ensure that data is only used for its intended purpose and that any sharing of
data complies with relevant data protection laws and policies. Regular audits and assessments should be
conducted to identify and mitigate any potential data security risks.

RESPONSIBLE REVIEW
Output generated by AI and LLMs must be reviewed by a human before being used in official documents or
communications. This ensures accuracy and appropriateness of the content. Human review is crucial to identify
and correct any errors, biases, or inappropriate content that may be generated by AI tools. Reviewers should be
trained to critically assess AI outputs and understand the limitations of AI technology. This process helps maintain
the integrity and credibility of the Town's communications and decisions, ensuring that AI-generated content
aligns with the town's values and standards.
Users can refer to Appendix A which will highlight the best practices for AI usage.

TRAINING
All users leveraging AI and LLM tools must undergo mandatory training on the ethical use of AI, data protection,
and the specific AI tools they will be using. Regular refresher courses will be provided to ensure ongoing
compliance and awareness. Training will cover best practices for using AI, understanding its limitations, and
recognizing potential biases in AI-generated content.

ENFORCEMENT
Any employee found to have violated this policy may be subject to disciplinary action, up to and including
termination.

DISTRIBUTION
This policy is to be distributed to all Town of Goffstown employees.

*** Microsoft Copilot was used to define key terms and to improve general readability of this document. Document was edited by the
Information Technology Director and reviewed by the Town Department Heads. ***

Page 3 of 5

TOWN OF

NEW HAMPSHIRE
POLICY TITLE

Policy #: ToG-IT-006
Policy Type: Information Technology
Approved By: Draft
Approved On: Draft
Effective Date: Draft
Last Reviewed: 2/5/2026

WORKPLACE USE OF ARTIFICIAL INTELLIGENCE (AI)

POLICY APPROVAL
Adopted by the Select Board on THIS DAY.

, Chairman

, Vice Chairman

Page 4 of 5

TOWN OF

NEW HAMPSHIRE
POLICY TITLE

Policy #: ToG-IT-006
Policy Type: Information Technology
Approved By: Draft
Approved On: Draft
Effective Date: Draft
Last Reviewed: 2/5/2026

WORKPLACE USE OF ARTIFICIAL INTELLIGENCE (AI)

APPENDIX A
Artificial Intelligence (AI) tools can significantly enhance productivity and decision-making when used
responsibly. To ensure ethical and effective use, employees should follow established best practices that
prioritize accuracy, transparency, and security.


Use AI for Authorized Purposes Only
AI applications should be used strictly for official, job-related activities as approved by the Town.
Personal or non-work-related use is prohibited to maintain compliance and protect organizational
resources.



Verify Accuracy and Maintain Oversight
AI-generated outputs should never be accepted at face value. Always review and validate the
information for accuracy, relevance, and alignment with Town policies. Human judgment remains
essential. AI is a tool, not a decision-maker.



Protect Confidential and Sensitive Data
Never input confidential, personally identifiable, or sensitive information into AI systems unless explicitly
approved and secured. Ensure compliance with data privacy regulations and internal security protocols.



Be Transparent and Accountable
When using AI to assist in creating reports, communications, or recommendations, disclose its
involvement where appropriate. Accountability for final decisions rests with the employee, not the AI
system.



Stay Informed and Compliant
AI technology evolves rapidly. Employees should remain informed about updates to Town policies,
legal requirements, and ethical standards related to AI use. If you are in doubt, consult IT staff before
proceeding.

Page 5 of 5

List of Approved AI and LLM Tools
Maintained by Information Technology Office
Title

Description

Approved
By
Microsoft
Microsoft Copilot for Microsoft 365 brings AI-powered assistance to government Approved https://learn.microsoft.com/en- Brian Rae
Copilot for GCC environments, helping users draft content, summarize information, and analyze
us/microsoft365/copilot/microsoft-365data in apps like Word, Excel, and Teams. In GCC and GCC High, Copilot
operates within U.S.-based data centers, complies with FedRAMP High and other
copilot-government
government standards, and respects existing Microsoft 365 security and
compliance controls. Prompts and responses are not stored permanently, but
audit metadata is available for compliance.
HeyGov
ClerkMinutes

ClerkMinutes uses AI to automatically generate draft meeting minutes based on Approved https://clerkminutes.com
the agenda and discussion notes. The AI summarizes key points, decisions, and
action items, reducing manual effort for clerks. Users can review and edit these
drafts before final approval, ensuring accuracy and compliance.

Goffstoen SharePoint - Information Technology

Status

Application URL

Brian Rae

Date
Path
Approved
2/4/2026 sites/InformationTechnol
ogy/Lists/Approved AI
Usage

1/1/2026 sites/InformationTechnol
ogy/Lists/Approved AI
Usage

2/6/2026

TOWN ADMINISTRATOR’S REPORT
2026 VOTERS’ GUIDE
MEETING DATE:

02/09/2025

REQUESTED BY:

TOWN ADMINISTRATOR

ISSUE:
A draft of the Voter's Guide has been provided in the Select Board meeting room
and sent to members via email. Would the Board like to make any changes before
sending out for printing?

RECOMMENDATION:
The Board should discuss any changes to the wording in the explanations.

Motion needed to approve the Voter's Guide (with changes if necessary).

ATTACHMENTS:


None.

PUBLIC HEARING
Establishment of Fees (RSA 41:9-a)
Proposed Increase – Ambulance and Parks & Recreation Fees
MEETING DATE:

02/09/2026

REQUESTED BY:

SELECT BOARD (01/27/26 MEETING)

ISSUE:
The Fire Chief and Director of Parks & Recreation requested fee changes.
BACKGROUND INFORMATION:
NH RSA 41:9-a Establishment of Fees.
I. A town may, by majority vote at any annual or special meeting, authorize the board of
selectmen to establish or amend fees, as provided in this section. Such a vote shall continue in
effect until rescinded.


Article 23, Town Meeting 2016 granted this authority to the Select Board.
 Prior to the establishment or amendment of any such fees, the selectmen shall hold a
public hearing, notice for which shall be given at least 7 days prior to the hearing by
posting in 2 public places in the town and by publication in a newspaper of general
circulation in the town. The notice shall include the proposed schedule of fees.

ANNOUNCEMENT:
Pursuant to RSA 41:9-a the Goffstown Select Board is holding this Public Hearing to
accept public input on the proposed update to the Town’s Master Fee schedule.
Copies are available for any residents in attendance and on the Town’s website.

RECOMMENDATION:
After the public hearing, if the Board concurs with the recommended fee increases:
Motion to amended the Town’s Master Fee Schedule as proposed.

ATTACHMENTS:


Proposed Fees (proposed changes noted RED in right hand columns)

Town of Goffstown, NH Fee Schedule
PROPOSED CHANGES 02/09/2026
FIRE DEPT.
PLAN REVIEW FEES/PERMITS: (includes 1 Rough & 1 Final
Inspection)
Building Plan Review

Site Plan Review
Fire Suppression System Plan Review

Residential Fire Suppression Review and Inspection
Fire Pump
Fire Alarm System Review

Blasting Permit
Master Box Connection Fee

Adopted 02/10/25 - Effective 02/11/25
$45 - Residential
(excludes 1&2 family)
$45 <10,000 sq ft
$85.00 ˃10,000 sq ft
$75.00
$75.00 per bldg ˂ 5,000 sq ft
$150.00 per bldg 5,000-15,000 sq ft
$250.00 per bldg 15,000-25,000 sq ft
$500.00 per bldg ˃ 25,000 sq ft
$75.00 per dwelling unit
$100.00
$75.00 per bldg ˂ 5,000 sq ft
$150.00 per bldg 5,000-15,000 sq ft
$250.00 per bldg 15,000-25,000 sq ft
$500.00 per bldg ˃ 25,000 sq ft
$50.00
$200.00

INSPECTION/PERMIT FEES:
Fire Prevention: Assembly Permit Inspection
Temp Structures / Tent Inspections
Oil Burner (Residential)/unit (prev. listed as Bldg. Mechanical Permit)

$50.00
$40.00
$30.00

Oil Burner (Commercial)/unit (prev. listed as Bldg. Mechanical Permit)

$50.00

Gas Appliance (Residential)/per unit
Gas Appliance (Commercial)/per unit
Gas Piping (prev. listed as Bldg. Mechanical Permit)
Solid Fuel, Fireplace, Chimney Permit and Inspection
Underground & Above Ground Tanks:
Residential - Removal Only

$30.00
$50.00
$30.00 min minimum
$30.00
$50.00 per tank

Residential - Installation Only: Underground or Above Ground Tank
Commercial - Installation Only: Below or Above Ground Tank
Commercial - Removal Only
Cistern Inspection / Test / Acceptance
Fire Inspection for Certificate of Occupancy: Residential
Fire Department Inspection for CO - Commercial,

PROPOSED CHANGE 02/09/26

$50.00 per tank set
$100.00 per tank set
$75.00 per tank
$200.00 - Plans/Test/Lock
$30.00/dwelling unit
$150.00
Page 1 of 3

Town of Goffstown, NH Fee Schedule
PROPOSED CHANGES 02/09/2026
FIRE DEPT.
Life Safety Inspections: Family Day Care; Foster Home
Day Care (under 60 children)
Day Care (60 or more children)
Board & Care Facilities less than 16 occupants -$35 greater than ˃16
occupants - $50
Private Schools
Follow-up Inspection Fee: 1st re-inspection, 2nd re-Inspection and 3rd
re-Inspection @ original permit fee
MISCELLANEOUS FEES: 1-5 page Reports (Fire/Investigation/EMS)
AMBULANCE RATES (SRF established at 2001 Town Meeting)
BLS Emergency (A0429)
ALS 1 Emergency (A0427)
ALS 2 Emergency (A0433)
Mileage
Specialty Care Transport (A0434)
Airway
Cardiac Monitor
Defibrillation
IV Therapy
Oxygen
Paramedic Intercept Fee
SPECIAL DETAIL Special Detail - Vendor Rate
Minimum is 4 hours
Special Detail Wages - FF/EMT
Special Detail Wages - Officer
Fire Apparatus Detail: Engine/Ladder
Fire Apparatus Detail: Tanker
Fire Apparatus Detail: Ambulance, Forestry, Staff Vehicles, Support
Vehicles
Fire Apparatus Detail: Expendable Materials
FACILITY USE FEE
Upstairs Conference Room at Station #18 - per hour fee
Upstairs Conference Room at Station #19 - per hour fee

Adopted 02/10/25 - Effective 02/11/25
$30.00
$40.00
$60.00
$35.00/$50.00

PROPOSED CHANGE 02/09/26

$60.00
1st - $40.00
2nd (2x original permit fee)
3rd (3x original permit fee)
$15

$1,032.00
$1,397.00
$2,165.00
$25.00
$2,256.00
Included in Base
Included in Base
Included in Base
Included in Base
Included in Base
$500.00

$1,552.62
$1,844.38
$2,668.58
$30.32
$3,153.77

$80.00
$55.00
$57.00
$155.00/hour
$100.00/hour
$75.00/hour

$20.00
$20.00
Page 2 of 3

Town of Goffstown, NH Fee Schedule
PROPOSED CHANGES 02/09/2026
Program
Summer Playground

PARKS & REC. DEPT

P&R PROGRAM REGISTRATION FEE
Non-refundable - will be applied against registration fee.
Refundable if P&R cancels program.
Youth Basketball
HS Boys/Girls Basketball
Lacrosse League
Instructional Lacrosse
Men's 18 Plus Basketball League
Coed Volleyball (with official)
Pickle Ball Leagues
Recreation Center
Gym
Commissioners Conference Room
Office
Fields/ Other
Sarette Youth Soccer Field
Sarette HS soccer Field
Sarette Football Field
Louise Street Field
Roy Park Softball Field
Roy Park Football Field
Barnard Football Field
Goffstown Sports Complex
Instructor / Pro Tennis Court Rental
Parking Fee's (Barnard Park/Rec)
Goffstown Gallop
Special Events, Onetime events

Adopted 02/10/25 - Effective 02/11/25
Resident/Non-Resident
$95.00 Resident only
Non-refundable deposit required per week.
(Summer Playground Only)
$25.00 / week

PROPOSED CHANGE 02/09/26
$100.00 Resident only

$5.00
$70.00 Res / $80.00 Non-Res
$75.00 Res / $85.00 Non-Res
$85.00 Res / $95.00 Non-Res
$45.00 Res / $55.00 Non-Res
$90.00 Res / $100.00 Non-Res
$60.00 Res / $70.00 Non
$30.00 Res / $40.00 Non-Res

$70.00 Res / $80.00 Non-Res
$75.00 Res / $85.00 Non-Res
$90.00 Res / $100.00 Non-Res
$40.00 Res / $50.00 Non-Res
$100.00 Res / $110.00 Non-Res
$20.00 Res / $30.00 Non-Res

$15.00 per hr.
$25.00 per hr.
$10.00 per hr.
$50.00 per hr. / $1,100.00 per season
$50.00 per hr. / $1,100.00 per season
$50.00 per hr. / $1,100.00 per season
$50.00 per hr. / $1,100.00 per season
$50.00 per hr. / $1,100.00 per season
$50.00 per hr. / $1,100.00 per season
$50.00 per hr. / $1,100.00 per season
$50.00 per hr. / $1,100.00 per season
$15.00 per hr. per court
$55.00 for school year
$25.00 Pre Reg / $30.00 Day of Reg

Page 3 of 3

Orig. Mtg. Date
09/22/25

Item
Goffstown Police Station

OLD BUSINESS: 02/09/2026 ACTION MATRIX
Description
Planning for New Goffstown Police Station.

11/24/25

Town IT DRAFT Policy
Use of Artificial Intelligence

Select Board discussed DRAFT policy and requested ADMIN look at AI - IT re-write in process.
tools approval list and a defined log retention policy.
- Followed by Dept Head review.

Orig. Mtg. Date

Grant

GRANTS
Description

Schedule
- 9/22/25 Presentation to Select Board.

Schedule

*Grant items will be removed from the Action Matrix when funds or donation are accepted under RSA 31:95-b or -e

Out of svc. date Vehicle/Equip.
01/23/26
DPW - 337 - 6-Wheel Dump
01/26/26
02/06/26

02/06/26

DPW - 332 - F550 Plow and
spreader
DPW - 358 - F550 Plow and
spreader
DPW - 359 - 6 Wheel Dump

TOWN VEHICLES/EQUIPMENT OUT OF SERVICE
Description
Back in Service
Out of Service - 1/26/26 Fire
Out of Service
Rear brakes and hubs in-house.
Next week appt for rear leaf springs @ Donovan Spring
Out of Service
@Allegiance Truck Center in Manchester - Hard starting issue

Schedule

Working with NH Primex on
claim/replacement.

TBD - Possibly week of 2/9 - 2/13

Town of Goffstown
TOWN OFFICES

16 MAIN STREET • GOFFSTOWN, NH 03045

2.8 Public Participation in the Board Meetings
2.8.1 Each person desiring to speak during public comment shall state his/her
name, street and if not a Goffstown resident, his/her town and shall fill out the
roster provided by the Town Administrator.
2.8.2 The Presiding Officer shall schedule appropriate public comment time for
Goffstown residents at the beginning and end of each regular meeting. The
Presiding Officer, at his/her discretion, may allow other speakers for a germane
topic. Public comment speakers are limited to three minutes each.
2.8.3 Agenda appointments with the Board may be made for a regular meeting
through the Town Administrator, for Town-related business. The Presiding
Officer has the discretion to schedule a different date and time.
2.8.4 Unless a concern expressed at the public comment period or an agenda
appointment is an urgent matter, the Board may take up the concern at the next
regular meeting under Old Business.
2.8.5 Special Board meetings shall not have public comment nor agenda
appointments unless the appointment is the purpose of the special meeting.

Excerpt from the
Procedures of the Goffstown Select Board
and
Committees appointed by the Select Board
Available: https://www.goffstownnh.gov/DocumentCenter/View/1447/2019-SelectBoard-Procedures-rev-1_2_19
Adopted: 6/30/08
Revised: 3/23/09; 4/4/11; 6/20/11; 4/30/12; 5/21/12; 4/1/13; 3/24/14; 4/13/15;
6/29/15; 2/1/16; 4/23/18; 1/2/19

Page 1 of 1
16 MAIN STREET • GOFFSTOWN, NEW HAMPSHIRE 03045
ADMINISTRATION: (603) 497-8990 • FAX (603) 497-8993