On the agenda: Burbank BWP Board Meeting - May 14, 2026 — data center (May 14)

CITY OF BURBANK
BURBANK WATER AND POWER BOARD
MAY 14, 2026
A regular meeting of the Burbank Water and Power (BWP) Board will be held on May 14, 2026, at
5:00 p.m. in the board room on the third floor of the BWP Ron E. Davis Administration Building –
164 West Magnolia Boulevard, Burbank, California. This facility is disabled accessible. Auxiliary aids
and services are available for individuals with speech, hearing, or visual impairments (48-hour notice
is required). To make arrangements, please contact Armando Casillas via email at
[email protected] or by phone at (818) 238-3550.
Interpretation Requests:
If you would like to participate in public comments and require an interpreter, please telephone the
City Clerk’s Office at (818) 238-5851 at least 48 hours before the meeting.
Si desea participar en los comentarios públicos y necesita un intérprete, por favor llame a la Oficina
de la Secretaría Municipal al (818) 238-5851 al menos 48 horas antes de la reunión.
Եթե ցանկանում եք մասնակցել հանրային մեկնաբանություններին և թարգմանիչ եք
պահանջում, խնդրում ենք զանգահարել քաղաքապետարանի գրասենյակ՝ (818) 238-5851
հեռախոսահամարով հանդիպումից 48 ժամ առաջ
Each member of the public will have a total of three minutes to speak regarding the business of the
utility and have the option to participate in the meeting in person and/or telephonically for general
public comment, provided that the board reserves the right to adjust the time if there is a large
number of speakers. The public may also submit written comments regarding the business of the
utility by emailing [email protected] by noon on the regular meeting date.
To speak during public comment, members of the public may speak for three minutes in person in
the board room on the third floor of the BWP Ron E. Davis Administration Building – 164 West
Magnolia Boulevard, Burbank, California, or by calling 818-238-3627. Members of the public who
attend the meeting in person will speak first, and those who choose to call in will speak once those
in-person attendees have completed.
AGENDA
1.

FLAG SALUTE

2.

ROLL CALL

3.

ORAL COMMUNICATIONS
During this portion of the agenda, any person may address the board on any matter
concerning the department’s business or any item on tonight’s agenda.

4.

BOARD AND STAFF RESPONSE TO ORAL COMMUNICATIONS

5.

GENERAL MANAGER REPORT
The General Manager will provide updates on any notable events.

Burbank Water and Power Board – May 14, 2026 Agenda

Page 2

6.

DISCUSS BOARD MEMBER INTEREST FOR FUTURE BOARD CHAIR AND VICE CHAIR
NOMINATION

7.

CONSENT CALENDAR
The board may pull any of the listed consent items for further discussion, which will take
place at the end of the reports to the board.
A.

MINUTES
The board may approve the minutes of the regular meeting on April 02, 2026.
Recommendation
Approve as submitted.

END OF CONSENT CALENDAR
8.

REPORTS TO THE BOARD
A.
UPDATE TO BURBANK WATER AND POWER’S RULES AND REGULATIONS
GOVERNING UTILITY SERVICES
Joe Lillio, Chief Financial Officer, will present the updates to Burbank Water and
Power’s Rules and Regulations Governing Utility Services.
Recommendation
Staff requests that the Burbank Water and Power Board recommend the Burbank
Water and Power Rules and Regulations Governing Utility Services for approval by
the Burbank City Council.
B.

RECOMMEND TO CITY COUNCIL THE ADOPTION OF A RESOLUTION APPROVING
THE UPDATES TO THE RENEWABLE ENERGY RESOURCE PROCUREMENT PLAN AND
ENFORCEMENT PROGRAM (VERSION 4) AND INCORPORATING OPTIONAL
COMPLIANCE MEASURES AVAILABLE UNDER CALIFORNIA’S RENEWABLE
PORTFOLIO STANDARDS PROGRAM
Kristen Weger, Principal Power Resources Planner, will present the updates to the
Renewable Energy Resource (RPS) Procurement Plan and Enforcement Program
(Version 4).
Recommendation
Staff requests that the Burbank Water and Power Board recommend to the Burbank
City Council the adoption of a resolution approving Version 4 of Burbank Water and
Power’s Renewable Energy Resource Procurement Plan and Enforcement Program,
which updates compliance planning through 2030, incorporates a cost-limitation
framework, and clarifies Optional Compliance Measures available to Council under
California Energy Commission (CEC) regulations and avoid severe penalties that
could be assessed by the CEC if Renewable Portfolio Standards compliance
obligations are not met.

9.

INFORMATION FROM STAFF
A.
LEGISLATIVE UPDATE – Jason Maruca

Burbank Water and Power Board – May 14, 2026 Agenda

B.

CUSTOMER SERVICE UPDATE – None.

C.

WATER DIVISION UPDATE – Richard Wilson

D.

POWER SUPPLY UPDATE – None.

E.

SUSTAINABILITY UPDATE – None.

F.

ELECTRIC SERVICES UPDATE – None.

G.

COMMUNICATIONS & OUTREACH – Armand Canyon

10.

COMMENTS AND REQUESTS FROM BOARD MEMBERS

11.

ADJOURNMENT
The next regular board meeting is scheduled for Thursday, June 04, 2026.

Page 3

Burbank Water and Power Board – April 02, 2026 Meeting Minutes

BURBANK WATER AND POWER BOARD
MINUTES OF MEETING
APRIL 02, 2026

7A.
UNAPPROVED

Mr. Cherry called the meeting of the Burbank Water and Power Board to order at 5:02 p.m. in
the third-floor board room of the BWP Ron E. Davis Administration Building, 164 West Magnolia
Boulevard, Burbank, California.
Mr. Cherry called for the Pledge of Allegiance to the Flag.
ROLL CALL
BOARD PRESENT:

Mr. Altman; Mr. Cherry; Mr. Eskandar; Ms. Kashani; Mr. LeMasters;

Mr. Luddy; Mr. Smith

BOARD ABSENT:

None.

STAFF PRESENT:

Ms. Samra, General Manager-BWP; Mr. Casillas, Acting Administrative
Officer-BWP; Mr. Prestia, Assistant General Manager-Utility
Administrative Services; Mr. Messineo, Assistant General Manager-Power
Supply; Mr. Wilson, Assistant General Manager-Water Systems; Mr. Lillio,
Chief Financial Officer; Mr. Wilson, Acting Assistant General ManagerOperational Technology; Mr. Aquino, Assistant General ManagerCustomer Service Operations; Mr. Johnstone, Sustainability Officer; Mr.
Chwang, Senior Assistant City Attorney; Ms. Kurihara, Senior Assistant City
Attorney; Ms. Luz, Senior Secretary; Mr. Saini, Senior Administrative
Analyst; Mr. Knauth, Senior Electrical Engineer; Mr. Canyon, Marketing
Manager; Mr. Nahhas, Principal Civil Engineer-BWP; Ms. Flores, Senior
Administrative Analyst; Ms. Kalomian, Financial Planning & Risk Manager;
Ms. Sheth, Financial Accounting Manager-BWP; Mr. Shiekh, Manager
Water Engineering/Planning; Mr. Beckett, Water Maintenance
Construction & Superintendent; Mr. Sanchez, Civil Engineering AssociateBWP

ORAL COMMUNICATIONS
None.
BOARD AND STAFF RESPONSE TO ORAL COMMUNICATIONS
None.
GENERAL MANAGER REPORT
Ms. Samra began the General Manager’s report by announcing that the new Burbank Water and
Power website is now live and giving kudos to the team that worked on it. Ms. Samra continued
her report by announcing the retirement celebration for Senior Security Guard Lydia Ray on April
9, 2026, on BWP’s campus.
1

Burbank Water and Power Board – April 02, 2026 Meeting Minutes

Ms. Samra informed the board on the Regional Intermodal Transportation Center Solar + Storage
ribbon-cutting event, noting that more information will be announced as the date nears. In
addition, Ms. Samra briefed the board on the power outage earlier in the day, noting that power
was restored in just under an hour.
Lastly, Ms. Samra took a moment to thank Mr. Lillio and his entire BWP team for their hard work
on the budget, noting the challenges faced and those expected.
Ms. Samra and Mr. Chwang responded to board member questions.
CONSENT CALENDAR
MINUTES
It was moved by Mr. Luddy, seconded by Mr. Smith, and carried 7 – 0 to approve the meeting
minutes of the regular meeting of March 05, 2026.
END OF CONSENT CALENDAR
REPORTS TO THE BOARD
APPROVAL TO AWARD BID SCHEDULE NO 1541 TO PAVECO CONSTRUCTION, INC. TO PERFORM
ASPHALTIC CONCRETE AND PORTLAND CEMENT CONCRETE REPAIRS FOR WATER, ELECTRIC,
AND FIBER OPTIC SERVICES FOR BURBANK WATER AND POWER
Mr. Sanchez, Civil Engineering Associate-BWP, presented Bid Schedule No. 1541 for asphaltic
concrete and concrete repairs for water, electric, and fiber optic services for Burbank Water and
Power.
Mr. Sanchez, Mr. Beckett, Ms. Samra, Mr. Sheikh, and Mr. Lillio responded to board member
questions.
It was moved by Mr. Eskandar, seconded by Mr. LeMasters, and carried 7 – 0, to approve the
award of Bid Schedule No. 1541 to Paveco Construction, Inc., to perform asphaltic concrete and
Portland Cement Concrete Repairs for water, electric, and fiber optic services for Burbank Water
and Power.
PROPOSED UPDATE TO BURBANK WATER AND POWER’S FISCAL YEAR 2026-27 BUDGET
Mr. Lillio, Chief Financial Officer, presented the revisions made to the Burbank Water and Power’s
proposed updated Fiscal Year 2026-27 budget.
Mr. Lillio, Ms. Samra, and Mr. Johnstone responded to board member questions.
It was moved by Mr. Smith, seconded by Mr. Luddy, and carried 7 – 0, to recommend approval
of the utility’s proposed Fiscal Year 2026-27 budget as presented at the April 02, 2026 Burbank
Water and Power Board meeting to the Burbank City Council for the Electric Fund, Water Fund,
MPP Operating Fund, Tieton Operating Fund, street Lighting Fund, and Communication Fund.

2

Burbank Water and Power Board – April 02, 2026 Meeting Minutes

RECOMMEND THE INTRODUCTION AND APPROVAL OF AN ORDINANCE AMENDING THE
BURBANK MUNICIPAL CODE TO UPDATE THE SUSTAINABLE WATER USE ORDINANCE
Mr. Johnstone, Sustainability Officer, presented an ordinance to amend the Burbank Municipal
Code to update the Sustainable Water Use Ordinance.
Mr. Johnstone, Ms. Samra, Mr. Wilson, and Ms. Kurihara responded to board member questions.
It was agreed upon by the board and staff that voting would not take place during the April 02,
2026 BWP Board meeting and would be rescheduled for the May 14, 2026 BWP Board meeting.
INFORMATION FROM STAFF
None.
COMMENTS AND REQUESTS FROM BOARD MEMBERS
Mr. Eskandar gave kudos to Mr. Lillio and everyone who worked on the budget for their hard
work toward delivering a well-put-together budget.
Mr. Luddy highlighted the healthy discussion during the budget presentation and further
emphasized the policy discussion during the ordinance item.
Mr. Altman expressed his excitement about BWP’s new battery program, praising BWP for
stepping up after the federal incentives were removed.
Mr. LeMasters shared his concerns about a scheduling conflict with next month’s board meeting
and asked whether the board would be open to holding the May Board meeting on May 14, 2026.
Ms. Kashani provided a general comment on staff reports to the board and asked for more
comparisons between past and new impacts of proposed changes for future items.
ADJOURNMENT
The regular meeting was adjourned at 8:09 p.m.
The next regular board meeting is scheduled for May 14, 2026, and will be held in the third-floor
board room at Burbank Water and Power Ron E. Davis Administration Building.

Armando Casillas
Acting Administrative Officer-BWP
Recording Secretary

Mandip Kaur Samra
General Manager-BWP
Secretary to the Board

Tim Cherry, BWP Board Chair

3

8A.

STAFF REPORT
WATER AND
POWER

DATE:

May 14, 2026

TO:

Burbank Water and Power Board

FROM:

Mandip Kaur Samra, General Manager, Burbank Water and Power
VIA: Joseph Lillio, Chief Financial Officer
BY: Victoria Flores, Senior Administrative Analyst Victoria Flores

SUBJECT: Update to Burbank Water and Power’s Rules and Regulations Governing
Utility Service
RECOMMENDATION
Staff requests that the Burbank Water and Power (BWP) Board (Board) recommend the
updated BWP Rules and Regulations Governing Utility Service (Rules and Regulations)
for approval by the Burbank City Council (Council).
BACKGROUND
The Rules and Regulations were developed to delineate how to administer utility services
to Burbank customers. Burbank Municipal Code (BMC) authorizes the BWP General
Manager to establish rules and regulations related to water and electricity service
provided by BWP (BMC §§ 8-2-103, 8-2-203).
BWP provides new services and administers existing utility services to customers in
accordance with the rules and regulations. BWP periodically updates the rules and
regulations to reflect contemporary practices, legislative mandates, and Council policy.
DISCUSSION
The updated Rules and Regulations are presented in seven parts, and each section
includes guidelines for that specific utility operation. For convenience, the proposed
changes are summarized in Attachment 2, along with brief explanations of each change.
There are slight changes within 30 sections of the document. Attachment 3 contains the
full text of the rules and regulations, with the appropriate sections redlined to show the
proposed changes. After Board review and recommendation, staff will present such
changes to the Council for adoption by resolution (Attachment 1).
1

ENVIRONMENTAL REVIEW
This recommendation and update involve general policy and procedure making that does
not involve any commitment to any specific project, which may result in a potentially
significant physical impact on the environment. As such, this item is not a project under
the California Environmental Quality Act, and no further environmental review is
necessary (See 14 CCR § 15378).
FISCAL IMPACT
There is no fiscal impact.
CONCLUSION
Staff requests that the Board recommend the updated Rules and Regulations for adoption
by the Council.
ATTACHMENTS
Attachment 1 – Draft Resolution
Attachment 2 – Summary of Proposed Changes to Rules and Regulations
Attachment 3 – Redlined Version of the Rules and Regulations

2

ATTACHMENT 1
RESOLUTION NO.________________
A RESOLUTION OF THE COUNCIL OF THE CITY OF
BURBANK
ADOPTING
UPDATED
RULES
AND
REGULATIONS GOVERNING UTILITY SERVICE
THE COUNCIL OF THE CITY OF BURBANK FINDS:
A.
Burbank Municipal Code (BMC) authorizes the Burbank Water and Power
(BWP) General Manager (GM) to establish rules and regulations related to water and
electricity service provided by BWP (BMC §§ 8-2-103, 8-2-203).
B.
The rules and regulations guide BWP on various matters, including but not
limited to, procedures related to providing new services and existing utility services to its
customers.
C.
BWP periodically updates the rules and regulations to reflect contemporary
practices, legislative mandates, and City Council policy. These updates are presented to
the City Council for their review and approval.
D.
The proposed updated rules and regulations attached as Exhibit A (the
“Rules and Regulations”) are presented in seven parts, and each section includes
guidelines for that specific utility operation.
THE COUNCIL OF THE CITY OF BURBANK RESOLVES THAT:
1.
The City Council hereby approves and adopts the Rules and Regulations
as proposed by the GM.
2.
The GM may continue to administer and implement utility services to BWP
customers in accordance with the BMC and the Rules and Regulations.
PASSED AND ADOPTED this ___day of June 2026.
__________________________
Tamala Takahashi
Mayor
Attest:

Approved as to Form:
Office of the City Attorney

___________________________
Kimberley Clark, City Clerk

By: _______________________
Joseph McDougall, City Attorney

A1-1

ATTACHMENT 1
STATE OF CALIFORNIA
CITY OF BURBANK
COUNTY OF LOS ANGELES

)
) ss.
)

I, Kimberley Clark, City Clerk of the City of Burbank, do hereby certify that the
foregoing Resolution was duly and regularly passed and adopted by the Council of the
City of Burbank at its regular meeting held on the ___ day of June 2026, by the following
vote:
AYES:
NOES:
ABSENT:
________________________________
Kimberley Clark, City Clerk

A1-2

EXHIBIT A

2

A1-3

EXHIBIT A

FOREWORD

The Rules and Regulations Governing Utility Service has been prepared by Burbank Water and Power. These Rules
and Regulations are authorized by the Burbank Municipal Code; Title 8, Chapter 2, Utilities: Section 8.2: 102-103
(Water) and Sections 8.2: 202-203 (Electric), Rules and Regulations. All rates, fees and charges contained in the
Rules and Regulations were approved by the Council of the City of Burbank and are specified in the Citywide Fee
Schedule, updated each year.

__________________________
MANDIP SAMRA
General Manager
Burbank Water and Power

________________________
Date

A1-4

EXHIBIT A

TABLE OF CONTENTS
PART 1 GENERAL RULES AND REGULATIONS FOR UTILITY SERVICE
1.00
1.01
1.02
1.03
1.04
1.05
1.10
1.11
1.12
1.14
1.15
1.20
1.21
1.22
1.23
1.40
1.41
1.42
1.43
1.44
1.50
1.51
PART 2
2.01
2.10
2.11
2.12
2.13
2.14
2.15
2.16
2.17
2.20
2.21
2.22
2.23
2.24
2.26
2.27
2.30

General
Goal Statement
Document Format and Availability
Applicability and Authority
Definitions
Communication
Provision of Service
Continuity of Service
Facilities and Access
Property Damage
Connection
Application for Service
Deposit
Establishment of Credit
Contracts
Billing and Collection
Disputed Bills
Delinquency
Payment Arrangements
Lifeline Program
Disconnection/Reconnection
Discontinuation of Residential Water Service

Page
1-1
1-1
1-1
1-1
1-2
1-7
1-7
1-9
1-9
1-10
1-10
1-11
1-12
1-13
1-14
1-14
1-15
1-16
1-17
1-18
1-18
1-21

RULES AND REGULATIONS GOVERNING ELECTRIC SERVICE
General Service Conditions
Phase, Voltage and Frequency Specifications
Single-Phase Service
Three-Phase Service
Primary Service
Lighting Loads
Single-Phase Motor Loads
Three-Phase Motor Loads
Motor Protection
Interference with Service
Power Factor
Waveform and Power Quality
Electromagnetic Fields (EMF’s)
Standby Service
Temporary Power Service
Private Area Lighting Service
General Overhead Service Requirements

A1-5

2-1
2-2
2-4
2-4
2-5
2-6
2-6
2-7
2-8
2-8
2-9
2-9
2-9
2-9
2-10
2-11
2-11

EXHIBIT A

TABLE OF CONTENTS

2.31
2.32
2.33
2.34
2.35
2.40
2.41
2.42
2.43
2.45
2.46
2.47
2.50
2.52
2.53
2.54
2.55
2.56
2.60
2.61
2.62
2.63
2.64
2.65
2.66
2.67
2.68
2.69
2.70
2.71
2.72
2.73
2.74
2.80
2.81
2.82
2.90
2.91
2.92
2.93

Overhead Service Drops
Service Head Location
Service Heads and Attachments on Buildings or Structures
Overhead Clearances
Overhead Service Entrance Conductors
General Low Voltage Underground Service Requirements
Underground Secondary Installation
Secondary Pole Risers and Bends
Secondary Service Conductors
Terminating Pullsections at Service Entrance Equipment
Terminating Pullboxes
Underground Service Pedestals
Transformer Facilities on Customer’s Premises
Padmounted Transformer and Switch Installations
Secondary Connections
Ownership and Maintenance of Facilities
Removal of BWP Facilities for the Benefit of the Applicant
Customer’s Responsibility for Customer’s Equipment
Metering Equipment and Installation Requirements
Meter Type
Meter Height
Meter Locations
Meter Socket Installation
Meter Socket Clip Arrangements
Meter Enclosures
Working Space in Front of Meters
Multiple Meter Installations
Address Changing
Switchboard Meter Installation 0-600 Volts
Meters Self-Contained
Meters with Instrument Transformers
High Voltage Metering and Service Equipment
Campus Billing (Electric Meter Totalization)
Off-Site Improvements
Primary Underground Line Extensions (High Voltage 750V or More)
Overhead Line Extension
69 KV Customer Stations
Photovoltaic/Solar Onsite Electronic Generation Facilities
Battery Energy Storage Systems
Microgrids

A1-6

Page
2-11
2-12
2-13
2-13
2-14
2-14
2-14
2-16
2-16
2-17
2-17
2-18
2-18
2-19
2-21
2-21
2-22
2-22
2-23
2-24
2-24
2-24
2-25
2-27
2-28
2-28
2-28
2-29
2-29
2-30
2-31
2-32
2-32
2-33
2-34
2-35
2-35
2-37
2-37
2-38

EXHIBIT A

TABLE OF CONTENTS
PART 3 ELECTRIC RATES, FEES AND CHARGES
3.01
3.02
3.11
3.13
3.14
3.16
3.17
3.19
3.20
3.21
3.22
3.23
3.24
3.25
3.26
3.27

Rates, Fees, and Charges
Deposits
Public Benefits Charge
Energy Cost Adjustment Charge (ECAC)
Residential Service
Solar Photovoltaic (PV) Service
General Service
Street Lighting Service
Traffic Signal and Freeway Lighting Service
Temporary Power and Light Service
Standby Service
Cogeneration Service
Interruptible Service
Solar Metering Service
Aid-In-Construction Charges
Non-Eligible Customer Generator Service

Page
3-1
3-1
3-1
3-1
3-2
3-3
3-3
3-5
3-6
3-7
3-8
3-9
3-10
3-10
3-11
3-14

PART 4 RULES AND REGULATIONS GOVERNING WATER SERVICE
4.01
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.20
4.30
4.31
4.32
4.34
4.35
4.36
4.37
4.40
4.41
4.50

Water Conservation Plan
Provision of Water Service
Continuity of Water Service
Inspection
Damage to Property
Public Fire Hydrants
Private Fire Services
Construction Standards
Applications for Water Service
Water Connections
Connection to Existing Water Mains
Main Extensions
Mainline Replacements
Backflow Prevention
Temporary Connection
Special Facilities
Water Meters
Unmetered Water
Water Service Disconnection

4-1
4-1
4-1
4-1
4-2
4-2
4-3
4-4
4-4
4-4
4-6
4-7
4-8
4-9
4-12
4-13
4-14
4-14
4-15

A1-7

EXHIBIT A

TABLE OF CONTENTS

Page

PART 5 RULES AND REGULATIONS GOVERNING USE OF RECYCLED
WATER
5.01
5.02
5.03
5.04
5.05
5.06
5.07
5.08
5.09
5.10
5.11
5.12
5.13
5.14
5.15

Purpose
Parcels Subject to Mandatory Use of Recycled Water
Application and Approval
Service Line
Backflow Protection
Scheduling Recycled Water
On-Site Recycled Water Facilities
New Recycled Water Facilities
Conversion of Existing Facilities to Recycled Water
Marking of On-Site Pipes and Appurtenances
On-Site Supervisor
Inspection of Facilities
Warning Signs and Labels
Property Owner’s Responsibility
Recycled Water for Water Trucks and Mobile Sweepers

5-1
5-1
5-2
5-3
5-4
5-4
5-5
5-5
5-6
5-6
5-6
5-7
5-7
5-7
5-7

PART 6 WATER RATES, FEES AND CHARGES
6.01
6.02
6.03
6.04
6.05
6.06
6.08
6.09
6.10
6.11

Single Family Residential Service Rates
Multi-Family Residential, Commercial and Industrial Rates
Temporary Water Service Rates
Private Fire Protection Service Rates
Unmetered City Landscape Service
Combination Domestic/Fire Service Rate
Water Cost Adjustment Charge (WCAC)
Recycled Water Service, Schedule RG-1
Temporary Recycled Water Service Rate
Physical Solution Water Cost

6-1
6-1
6-2
6-2
6-3
6-3
6-3
6-4
6-4
6-5

PART 7 RULES AND REGULATIONS GOVERNING FIBER OPTIC SERVICE
FIBER OPTIC, FEES AND CHARGES
7.10
7.20

General Service Conditions
Fiber Optic, Fees and Charges

7-1
7-2

A1-8

EXHIBIT A

TABLE OF CONTENTS
A
B
C
D
E
F

APPENDICES
Harmonics
Range of Objectionable Voltage Flicker
Polyphase Voltage Unbalance
Electrical Interconnection and Metering Agreement (for systems after 1/1/26)
Interconnection Agreement for Facilities 5MW and Over in Nameplate Rating
Interconnection Agreement (for systems before 1/1/26)

A1-9

EXHIBIT A

PART 1

GENERAL RULES AND REGULATIONS FOR
UTILITY SERVICE

APPROVED:

Sean Aquino

Date

Assistant General Manager
Customer Service

Burbank Water and Power

1-1
A1-10

EXHIBIT A

PART 1
1.00

GENERAL RULES AND REGULATIONS FOR UTILITY SERVICE
GENERAL

Burbank Water and Power (BWP) provides utility services to residential and business properties
within the City and boundaries. These Rules and Regulations set forth how BWP shall govern and
administer its services.
1.01

GOAL STATEMENT

It is the goal of BWP to provide safe, reliable, quality service to our Customers. BWP strives to provide
continuity of service with as few interruptions as possible, recognizing that utility services are valuable
resources to the community and local economy. BWP provides utility products of high quality by the
standards of the industry and strives to promote conservation and wise use of these products, both by
our Customers and by our own activities.
1.02

DOCUMENT FORMAT AND AVAILABILITY

1.02 (a) The Rules and Regulations are presented in seven parts. This first part is common to all BWPprovided utility services. The second part addresses electric service. The third part provides electric
rates, fees, and charges. The fourth part addresses water service. The fifth part contains information
related to use of recycled water. The sixth part provides general water and recycled water rates, fees,
and charges. The seventh part addresses fiber optic service.
1.02 (b) Copies of these Rules and Regulations will be kept on file in the offices of BWP and on the
utility’s website, burbankwaterandpower.com. Reasonable effort will be made to keep these copies up
to date.
1.02 (c) Changes may be made to these Rules and Regulations periodically. Applicants, Customers
or others contemplating any expenditures or activities governed by these Rules and Regulations should
assure themselves that they have correct information. Copies of the Rules and Regulations shall be
available at cost at BWP. Electronic copies of the Rules and Regulations are available on the Burbank
Water and Power website (www.burbankwaterandpower.com) at no cost.
1.02 (d) Proposed changes to the Rules and Regulations should be addressed to BWP, General
Manager, 164 West Magnolia Boulevard, Burbank, California 91502 or PO Box 631, Burbank, CA
91503-0631.
1.03

APPLICABILITY AND AUTHORITY

1.03 (a) Rules and Regulations are effective for BWP Customers.
1.03 (b) These Rules and Regulations are authorized under the Burbank Municipal Code and are
always subject to change or abolition by action of the Council.

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1.03 (c) Utility service is subject to regulatory control by other governmental agencies, including those
of the State of California and the United States of America. Such agencies may mandate immediate
changes to utility operations and practices. BWP reserves the right to implement such changes on an
interim basis until such time as Council acts by passing ordinances or resolutions which would change
these Rules and Regulations, or on a permanent basis if it is determined that Council action is not
required.
1.03 (d) The General Manager shall interpret the meanings of Rules and Regulations.
1.03 (e) Conflicts among Rules and Regulations, in general, or for a particular situation or application,
may be found to exist. In all such cases, it shall be the responsibility of the General Manager to
impartially consider the facts and render a decision, including, if deemed appropriate, proposed
changes to the Rules and Regulations.
1.03 (f) If any rule or regulation is held to be unlawful, the decision shall not affect any remaining
portions of these Rules and Regulations.
1.04

DEFINITIONS

The following terms and expressions, when used in these Rules and Regulations, shall have the
indicated meanings:
1.04 (a) Account: The record kept by BWP of the experience with a Customer, including financial
and physical data, service history, and/or consumption history.
1.04 (b) Accessory Dwelling Unit (ADU): An attached or detached residential dwelling structure that
provides complete independent living facilities for one or more persons and includes permanent provisions
for living, sleeping, eating, cooking, and sanitation on the same parcel as a single-family dwelling unit.
ADUs are sometimes referred to as secondary units, granny units, or in-law units. They can have a separate
mailing address and be rented to a third-party or occupied by a property owner.
1.04 (c) Applicant: Person requesting BWP to supply utility service.
1.04 (d) Application: Request to BWP via mail, telephone, fax, internet, in person, and/or written
form(s) provided by BWP for utility service or other municipal service.
1.04 (e) Avoided Cost of Energy (ACOE): The value of customer-generated solar energy, which
varies depending on the time of day it is delivered to the grid. ACOE represents what BWP saves by
not generating or purchasing that power elsewhere. It is used to compensate solar customers for excess
energy under the new solar net billing program for permits after January 1, 2026.
1.04 (f) Backflow Prevention Assembly: To prevent a backflow of water from private system into
the public drinking water system.
1.04 (g) Battery Energy Storage Systems (BESS): A battery system for use by a customer as
renewable energy storage, energy backup, or as a demand reduction device.
1.04 (h) Battery of Meters (water): A metering installation consisting of two or more meters installed
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at the same service location and operating in parallel as a substitute for a single larger meter. This
practice is no longer allowed for new service.
1.04 (i) Bill: Written or electronic demand for payment for services rendered to the Customer.
1.04 (j) Billing demand (electric): The Customer’s monthly load or demand expressed in kilowatts
(kW) or kilovolt Amperes (kVA) and used for computing charges under certain electric rate schedules.
It may be the connected load, the measured maximum demand, or a modification of either as provided
for by the applicable rate schedule.
1.04 (k) Billing period: The time interval between two consecutive meter readings that are taken for
billing purposes or an established and regular billing cycle for unmetered services.
1.04 (l) Burbank Water and Power or BWP: Burbank Water and Power, a department of the City
of Burbank.
1.04 (m) BWP offices: The office is located at 164 West Magnolia Boulevard, Burbank, California
91502.
1.04 (n) BWP’s operating convenience: The term refers to the utilization, under certain
circumstances, of facilities or practices not ordinarily employed which contribute to the overall
efficiency of BWP’s operations: it does not refer to Customer convenience nor to the use of facilities
or adoption of practices required to comply with applicable laws, ordinances, rules or regulations, or
similar requirements of public authorities.
1.04 (o) City: City of Burbank, California.
1.04 (p) Council: City Council of the City of Burbank, California.
1.04 (q) Connected load: The sum of the rated capacities of all the Customer’s electrical equipment
that can be connected to BWP’s lines at any one time as more completely described in the rate
schedules.
1.04 (r) Consumer: See Customer.
1.04 (s) Customer: Person in whose name service is rendered as evidenced by telephone, fax, internet,
or other application and/or by signature on the application, contract, or agreement for that service, or,
in the absence of a signed instrument, by the receipt and payment of bills regularly issued in the
Customer's name regardless of the identity of the actual user of the service, or by a person benefiting
directly from the service.
1.04 (t) Customer's mailing address: The address specified in a Customer's application, or any other
address given in writing, by telephone, fax, or internet to BWP Staff by the Customer or Customer’s
authorized agent, to which any notice or other communication is to be mailed, sent, or delivered.
1.04 (u) Delivered: Any notice or communication shall be considered delivered by BWP when it is
1) mailed, postage prepaid, to the Customer to whom the service is billed; 2) communicated via
telephone conversation with the Customer or his/her authorized representative; 3) given in person or
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EXHIBIT A
by posting in a conspicuous location at the premises served; 4) transmitted by electronic means
including, but not limited to, facsimile (FAX) machine, computer email; or 5) transmitted to a
Customer’s voice mail box.
1.04 (v) Distribution lines: Overhead pole lines and/or underground facilities consisting of conduit and cable
which are operated at nominal distribution voltages
1.04 (w) Distribution main: Water pipelines 12" in diameter and smaller.
1.04 (x) Distribution system: All electrical wires, equipment, and other facilities owned or provided
by BWP other than customer-owned interconnection facilities, by which BWP provides electrical
distribution service to its customers, including the Customer, sometimes referred to as the grid.
1.04 (y) Electric Utility Service Equipment Requirements Committee (EUSERC): The EUSERC
requirements book contains information concerning electric service and metering facilities generally
provided and installed by the Customer. Electric service equipment installed in The City of Burbank
must comply with EUSERC. For more information: https://eusercus.com/
1.04 (z) Facilities: Equipment, in whole or part, owned and operated by BWP for the purposes of
providing utility service up to and including the meter.
1.04 (a.a) Front Footage: The entire length of the lot as measured on the side adjacent to the main in
the street or the street in which the main will be constructed.
1.04 (a.b) General Manager: General Manager of BWP or a designee.
1.04 (a.c) Load factor: The ratio of the average load over a designated period to the peak load
occurring in that same period.
1.04 (a.d) Mail: Any notice or other communication shall be considered mailed when it is enclosed
in a sealed envelope, addressed to the Customer's mailing address, and deposited in a U.S. Postal
Service box, postage prepaid by BWP.
1.04 (a.e) Maximum demand: The average kilowatts during the specified time interval when the
Customer’s use is greatest in the billing period, as indicated or recorded by the Department’s meter.
1.04 (a.f) Meter: The instrument installed and owned by BWP, used for measuring utility service
delivered to the Customer.
1.04 (a.g) Multi-family accommodation: An apartment building, duplex, court group, or any other
group of residential units located upon a single premise, providing the residential units therein meet
the requirements for a single-family accommodation. Hotels, guest or resort ranches, tourist camps,
motels, auto courts and trailer courts, consisting primarily of guest rooms and/or transient
accommodations, are not classed as multi-family accommodations.
1.04 (a.h) Nominal voltage: The nominal voltage of a circuit is the approximate voltage between
conductors in a circuit or system of a given class, assigned for the purpose of convenient designation.
For any specific nominal voltage, the operating voltage actually existing at various points and at
various times on the system is subject to normal distribution variation.
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1.04 (a.i) Payment: Any recognized tender provided in exchange for service: cash, check, credit card,
debit card, whether in person, by mail or in electronic form.1.04 (a.j) Payment arrangement: An
agreed upon plan for paying an account balance on or before a specified date, which may include a
payment schedule.
1.04 (a.k) Permanent service: Service, which in the opinion of BWP, is of a permanent and
established character and is not classified as temporary service. This may be continuous or intermittent.
1.04 (a.l) Person: Any individual, partnership, corporation, public agency, or other organization
operating as a single entity.
1.04 (a.m) Point of connection (water): The point of delineation between BWP’s installed pipeline,
valves, meter, fittings, and appurtenances and Customer’s installed pipeline, valves, meter, fittings,
and appurtenances. The limits of BWP ownership and maintenance responsibility are defined in Part
4, Section 4.15 (b), 4.30 (c), and 4.30 (d).
1.04 (a.n) Point of delivery (electric): The point where BWP’s conductors are connected to the
conductors of the Customer, regardless of the location of BWP’s meters or transformers. BWP’s
conductors may be owned, leased, or under license by BWP, and the conductors of the Customer may be
owned, leased, or under license by the Customer.
1.04 (a.o) Point of demarcation (fiber optics): The point where BWP’s fiber optic service cable is
terminated in a patch panel. Demarcation will generally occur in the utility’s transformer vault room or
the electric meter room. The Customer is required to extend their fiber optic cable to this same location,
where BWP personnel will make the final connections in the patch panel.
1.04 (a.p) Power Factor: The ratio of real power (kW) to apparent power (kVA) for any given load and
time and generally expressed as a percentage. For the purposes of these rate schedules, the average
load power factor will be used. It will be computed as follows:
%Power Factor = kWh x 100
(kWh2 + kVARh2) 1/2
kVARh: Reactive kilovolt-ampere-hours (kilovar-hours)
1.04 (a.q) Power service: Service to apparatus or equipment used for purposes other than lighting shall
be considered as power service. Lamps or lights used for purposes which, in the opinion of the utility, are
not general illumination purposes are classed as power service, such as the following: motion picture
projection, motion picture and television production, production of chemical reactions, sterilizing, drying,
radiant heating, therapeutic, photographic processing, stimulating the growth or yield of agricultural
products, pilot or indicating lights on power control equipment, and lighting used as an aid in the operation
of a motor-driven production machine for the purpose of checking tool settings or dial readings,
measuring or inspecting the product while on the machine, when the lamps are installed as an integral
part of the machine and energized from its power supply.
1.04 (a.r) Premises: All of the real property and apparatus employed in a single enterprise on a
contiguous parcel of land undivided by a dedicated street, highway, or other public thoroughfare, or a
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railway. A parcel shall refer to a single lot bound by one continuous property line. Automobile parking
lots separated by an alley are considered to be part of a Customer’s premises.
1.04 (a.s) Presentation: The date on which BWP mails, sends, or delivers a bill to a Customer.
1.04 (a.t) Primary distribution: Service supplied at 2.4 kV and above with only one level of
transformation. (i.e.: 34.5 kV to 2,400 or 4,160 volt, 12.47 kV to 4,160 volts).
1.04 (a.u) Pullbox: An enclosure for joining conductors which also provides by its size, arrangement,
and location the necessary facilities for pulling the conductors into place. This term as used here includes
structures also known as "manhole", "handhole" and "switchboard pull section."
1.04 (a.v) Quasi-public institutions: Public utilities, educational institutions, and hospitals, whether
publicly or privately owned.
1.04 (a.w) Rate resolution: The current resolution or resolutions adopted by Council which establish
rates and charges for utility service.
1.04 (a.x) Rate schedule: May be one or more tariff pages setting forth the charges and conditions
for a particular class or type of service at a given location. A rate schedule, as referred to herein, shall
include all the wording on the applicable tariff page or pages, such as, but not limited to, the following:
Schedule number, class of service, character or applicability territory, rates, conditions, and reference
to rules.
1.04 (a.y) Real user: Any party or parties who benefit from utility services at a given address.
1.04 (a.xz) Rules and Regulations: These Rules and Regulations.
1.04 (b.a) Secondary distribution: Service supplied at two or more levels of transformation below
34,500 volts.
1.04 (b.b) Service connection (water): The pipeline extending from BWP’s water main, whether
located in a public thoroughfare or private right of way, to the curb line or property line of the
Customer's premises, together with the valves, meter, fittings, and enclosure necessary to connect to
the Customer's private pipeline.
1.04 (b.c) Service extension: Consists of the service wires or connections as defined herein.
1.04 (b.d) Service wires or connection: The group of conductors, whether overhead or underground,
necessary to connect the service entrance conductors of the Customer to the utility's supply line. An
overhead service connection, sometimes referred to as a "service drop", is the group of conductors
between the Customer's building or other permanent support and the utility's adjacent pole.

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1.04 (b.e) Single-family dwelling or accommodation: A house, an apartment within a multi-family
accommodation, or any other residential unit which contains cooking facilities (not necessarily
electric) and which is used as a residence by a single family.
1.04 (b.f) Solar Electric Generating Facility (SEG): The facility shall consist of solar photovoltaic
electricity generating modules, electrical controls, an inverter, automatic disconnect(s), manual
disconnect(s), and wiring to connect all of the above to BWP’s distribution system at BWP’s meter.
1.04 (b.g) Staff: Personnel employed by BWP.
1.04 (b.h) Swimming pool: A permanently installed swimming pool, above or below ground, with
permanently installed pump, motor, filtering equipment and automatic timer to control the operation
of the pumping equipment. The pump motor must be rated at a minimum of ¾ horsepower.
1.04 (b.i) Tract or subdivision: An area for dwellings which may be identified by filed subdivision
plans or as an area in which a group of dwellings may be constructed about the same time, either by a
large scale builder or by several builders working on a coordinated basis.
1.04 (b.j) Transmission main: Water pipelines larger than 12" in diameter.
1.04 (b.k) Utility: The City of Burbank, Burbank Water and Power.
1.04 (b.l) Utility service: Services provided by the City via BWP installed and owned equipment up
to and including the meter and governed by these Rules and Regulations.
1.04 (b.m) X-ray service: Service to any apparatus transforming electric energy into radiations similar
to light but having wave lengths from .0006 to 2 angstroms.
1.05

COMMUNICATION

1.05 (a) Staff is available to Customers for consultation and guidance regarding interpretation of these
Rules and Regulations. Oral consultation by Staff shall not be considered binding.
1.05 (b) Any notice or bill or other communication from BWP to a Customer shall be made in writing
or electronic format and shall be given in person at the BWP’s offices, delivered, sent through the
mail, or sent electronically.
1.05 (c) Any notice from a Customer may be given to BWP in person at BWP’s offices by the
Customer, telephone, fax, email, by the Customer's authorized agent, or mailed postage prepaid by the
Customer.
1.10

PROVISION OF SERVICE

1.10 (a) BWP shall furnish service only to the premises specified in the application. A service
connection shall not be used to supply utility services to any parcel of land other than the parcel for
which the service connection is assigned.

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EXHIBIT A

1.10 (b) When property provided with a service connection is subdivided, the service connection shall
be considered as belonging to the lot or parcel of land which it directly enters. Each new subdivided
lot will be required to have its own water service.
1.10 (c) BWP shall have the right to refuse to provide service to any premises and at any time to
discontinue service if found necessary to do so in order to protect the City against abuse, fraud,
property damage or to ensure the safety of any and all persons.
1.10 (d) Any unauthorized person found taking utility service from or through any of BWP’s facilities
will be assessed charges and/or prosecuted under the full extent of the law. Any unauthorized
equipment or apparatus found connected to BWP’s facilities will be removed by BWP personnel and
stored at BWP. The equipment or apparatus may be redeemed upon full payment of all penalties, fees,
or charges due. After 30 days, unclaimed equipment or apparatus will be disposed of at BWP’s
discretion.
1.10 (e) If BWP has knowledge that a Customer failed to comply with any of the Rules and
Regulations, BWP will notify Customer of such failure. If the Customer does not remedy same within
a stated time, BWP shall have the right to discontinue service to the Customer. In the event of
discovery of a dangerous condition on a Customer's premises or in the case of a Customer utilizing the
service in such a manner as to make it dangerous for occupants of the premises, thus rendering the
immediate discontinuance of service to the premises imperative, no notice shall be required.
1.10 (f) BWP will not furnish service to any premises where the use thereof may be detrimental to
the BWP’s facilities or to the service rendered by BWP to other Customers.
1.10 (g) BWP will furnish temporary service under the following conditions:
(1)
(2)
(3)
(4)
(5)

Furnishing of temporary service will not result in undue hardship upon BWP or its then
existing Customer;
The Applicant shall be required to pay to BWP the cost of installing and removing any
facilities necessary in connection with the furnishing of such service by BWP;
The Applicant for such temporary service may be required to make a deposit with
BWP;
The Customer is responsible for the temporary power pole and related accessories,
excluding the meter and service drop; or
The Customer is responsible for fire hydrant rental meter pick-up and return to BWP.

1.10 (h) A Customer making any material change in the size, character or extent of the equipment,
operations, or nature of land use at the Customer's premises shall immediately give BWP written notice
of the nature and extent of the change. Changes that result in new or additional loads that require
modifications, adjustments or upgrades to BWP facilities will be completed [by BWP] at customer
cost.
1.10 (i) Utility service within the City shall only be provided via BWP owned and operated equipment
up to and including the meter.

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1.10 (j) All lots must front the public right of way with an existing potable water main.
1.10 (k) Only a single water service connection shall be provided for properties zoned R-1, regardless
of whether an accessory dwelling unit (ADU) is present. Separate water service connections will not
be installed for ADUs on R-1 zoned properties. For single-family residences (SFRs) and accessory
dwelling units (ADUs) in R-1 zones requiring a minimum 2-inch fire service, a separate fire line shall
be installed with a backflow prevention assembly per section 4.35.
1.11

CONTINUITY OF SERVICE

1.11 (a) BWP will exercise diligence and make all reasonable efforts to furnish and deliver a
continuous and sufficient supply of utility service to avoid any shortage and prevent interruptions to
service. When such interruptions occur, BWP will endeavor to re-establish service with the shortest
possible delay consistent with the safety of its Staff, its Customers and the general public.
1.11 (b) Whenever BWP finds it necessary to schedule an interruption of service, it will, where
feasible, notify all Customers to be affected by the interruption, stating the approximate time and
anticipated duration of the interruption. Scheduled interruptions will impose the least inconvenience
to Customers, consistent with reasonable utility operations. A charge may be required for Customers
requesting the interruption to be scheduled outside of BWP working hours.
1.11 (c) During times of threatened or actual water or electricity shortages due to a natural disaster or
circumstances out of BWP’s control, BWP will apportion its available supplies among its Customers.
The BWP General Manager will make that final decision after consulting with the appropriate
authorities. BWP will apportion the supply in the manner that appears to be most equitable under
circumstances then prevailing and with due regard to public health and safety.
1.12

FACILITIES AND ACCESS

1.12 (a) In order to serve Customers, BWP owns and operates facilities. Service within the City may
only be provided through these facilities. BWP facilities may be located in the public right of way or
on private property.
1.12 (b) Any part of the service connection that is located wholly or partially upon a Customer's
premises is the property of BWP. No rent or other charge will be paid by BWP where BWP-owned
service facilities are located on a Customer's premises.
1.12 (c) For routine work, BWP shall, at all reasonable hours, have access to meters, service
connections, poles, overhead and underground wires and facilities, and other property owned by it
which may be located on Customer's premises for purposes of installation, maintenance, meter
readings, vegetation management, operation, or removal of the property at the time service is to be
terminated. During an emergency BWP shall, at any time and with minimal notice, have access to
meters, service connections, poles, overhead and underground wires and facilities, and other property
owned by it which may be located on Customers’ premises for purposes of installation, maintenance,
meter readings, vegetation management, operation, or removal of BWP property at the time service is
to be terminated.

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EXHIBIT A

1.12 (d) The Customer's utility system shall be open for inspection at all reasonable times to authorized
representatives of BWP. The Customer’s failure to do so within a reasonable period of time may result
in disconnection.
1.12 (e) Customers must provide access to all water and electric meters upon request for billing
purposes. If a premise is unoccupied, an estimate will suffice for a maximum period of three (3) months.
At that time, an appointment will be required to update the readings.
1.12 (f) BWP requires the following safety clearances around overhead electrical facilities:
High Fire Threat District (https://ia.cpuc.ca.gov/firemap/) – 12 feet
All other areas – 4 feet
Customers are responsible for maintaining vegetation on their property to keep them from growing into
the required safety clearances around BWP overhead electrical facilities.
Customers must ensure that any vegetation maintenance work is performed by certified arborists who are
trained to work around energized power lines.
1.12 (g) Customers must not cover, obstruct, obscure or otherwise, prevent BWP from accessing any
water or electric meter in any way.
1.1

PROPERTY DAMAGE

1.14 (a) BWP shall not be responsible for any loss or damage caused by any negligence or wrongful
act of a Customer or of a Customer's authorized representatives in installing, maintaining, operating
or using any or all appliances, facilities or equipment.
1.14 (b) The Customer will be held responsible for damage to BWP meters and other property or
facilities resulting from the use, operation, or lack of maintenance of appliances and facilities on
Customer's premises, including but not limited to damage caused by electricity, vegetation, steam, hot
water or chemicals.
1.14 (c) If a Customer, new Applicant, developer, or other person is found to be responsible for any
damage done to BWP property, such damages shall be reimbursed to BWP. If responsibility is not
known, charges may be made to the current Customer or property owner and either billed separately
or added to the monthly billing for collection.
1.14 (d) If a Customer's panel, service, or other property is damaged by BWP personnel and it is
determined that BWP was in fact responsible for the damage, it may be necessary for safety, health and
or economic necessity to restore the damaged panel or property. Under those circumstances, the
General Manager may proceed without waiting for the required claim process to be completed.
1.15

CONNECTION

1.15 (a) BWP’s operating convenience or necessity may require the use of more than one meter to
serve a premise.
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EXHIBIT A

1.15 (b) BWP’s operating convenience or necessity may require the construction of facilities in order
to make connection to an Applicant's premises. BWP may require that a portion or all of the costs of
such construction be paid or contracted for by the Applicant prior to connection.
1.15 (c) Each utility service and meter which has been disconnected and unused may be evaluated for
its continuing integrity. From time-to-time, BWP may find a service, meter, vault or other
appurtenance to be substandard and no longer suitable for continued use. In such a case, the
construction of new facilities may be required by BWP. BWP may require that a portion or all of the
costs of such construction be paid or contracted for by the Applicant prior to construction.
1.15 (d) BWP’s accommodation of same day service requests may be subject to additional fees or
charges.
1.20

APPLICATION FOR SERVICE

1.20 (a) Each Applicant shall furnish and maintain satisfactory credit for payment of bills or charges
in connection with BWP service.
1.20 (b) BWP may require each Applicant to complete and sign an application for service and also to
establish credit. Such application may include:
1.20 (b.1)

Location of premises to be served.

1.20 (b.2)

Name of Applicant.

1.20 (b.3)

Customer's mailing address.

1.20 (b.4)

Date Applicant will be ready for service.

1.20 (b.5)

Whether the premises has been previously supplied, if known.

1.20 (b.6)

Rate schedule desired if optional rates are available.

1.20 (b.7)

Date of application.

1.20 (b.8)

Whether Applicant is owner, tenant, or agent for the premises.

1.20 (b.9)

Information to establish credit of Applicant and/or deposit.

1.20 (b.10) Signature of Applicant.
1.20 (b.11) Such other information as BWP may reasonably require.

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EXHIBIT A

1.20 (b.12) Current telephone number.
1.20 (b.13) Email address.
1.20 (b.14) Names of all adults or tenants.
1.20 (c) Individual Liability for Joint Service
1.20 (c.1) Where two or more persons join in one application or contract for utility services,
they shall be jointly and severally liable there under and shall be billed by means of a single
monthly bill mailed to the person designated on the application to receive the bill.
1.20 (c.2) Whether or not BWP obtains a joint application for service, all adults who occupy
a premise and receive the benefit of service are responsible jointly and severally for the
payment of the bills for utility services used, unless BWP, in writing, acknowledges that one
or more of the adult occupants is not responsible.
1.20 (c.3) Those receiving benefit of service at a premise may include the Applicant, i.e.,
the Customer, and/or a number of other adults, such as in the case with multiple roommates.
When the Applicant, i.e., the Customer vacates the premises, the remaining adults, who
benefited from the utility services, can be held liable for the utility billings incurred during
the period they resided at the premises.
1.20 (c.4) BWP may deny or discontinue service for non-payment of a delinquent bill when
determined that the Applicant or one or more of the adults, or roommates continues to occupy
the premises.
1.20 (c.5) BWP may deny or discontinue service to an Applicant at a new address, if a
delinquent utility billing remains unpaid from a prior service address, in which BWP has
determined that the Applicant was a roommate.
1.20 (d) Fire Service: The owner must sign the application for Fire Service and will remain as an
“undersign” for the service even when a tenant assumes responsibility for the current monthly billing.
The owner will remain on the account and pay the monthly billings when the tenant vacates and drops
responsibility for the service. The owner cannot terminate responsibility for the service through a
shutdown or disconnect without Fire Department approval.
1.21

DEPOSIT

1.21 (a) A deposit may be required of the Applicant before BWP establishes or reconnects service.
The deposit amount may be required to accompany the application for service or request for
reconnection. If a deposit is required for reconnection under subsection 1.21(a), the Customer may be
required to tender cash or other guaranteed funds. The deposit amount required may be equal to double
the estimated average billing for a one-month period, for service to the subject service address.

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EXHIBIT A

1.21 (b) If a deposit is required to activate an existing service, payment may be made (cash, check or
credit card) or, in lieu thereof, BWP may accept a Letter of Credit from another Electric/Water Utility.
Deposits required for construction of new facilities and/or services shall be paid by cash, check, credit
card or electronic fund transfer.
1.21 (c) The deposit is received as a guarantee that all utility service bills contracted at the Customer's
premises set forth in the application or at any other Burbank address of the Customer will be paid in
the time and manner as provided in the Rules and Regulations.
1.21 (d) BWP shall charge a fee if an Applicant tenders a payment for deposit which is returned to
BWP by its financial institution due to Applicant's insufficient funds. Cash, cashier's check, or credit
card shall be required to clear the originally tendered check, and associated fees.
1.21 (e) If at any time BWP determines that the amount of an existing deposit, or the lack of a deposit,
no longer equals the amount of deposit required, it may require the Customer to provide a deposit.
1.21 (f) The deposit may be refunded to the Customer, by crediting the Customer’s bill, after a period
of twelve (12) months if credit, satisfactory to BWP, has been established and maintained for that
period.
1.21 (g) When service is ordered discontinued by the Customer, the deposit may be refunded to the
Customer or it may be transferred to other accounts under the same Customer’s name. When there are
charges due to BWP from the Customer and there are no other accounts in the same Customer’s name,
the deposit may be first applied to outstanding charges and the balance returned.
1.21 (h) A deposit or credit balance due will be refunded only to the billing name as it appears on the
account. It will be paid by City warrant.
1.21 (i) Customer shall not be entitled to any interest earnings on funds deposited with BWP.
1.22

ESTABLISHMENT OF CREDIT

1.22 (a) Initial credit satisfactory to BWP shall be considered as established by the payment of deposit
upon application. Subsequent credit satisfactory to BWP shall be considered as established when an
account has not been delinquent within a period of twelve (12) consecutive billings immediately prior
to the date of eligibility for deposit refund.
1.22 (b) If the Customer maintains a deposit with BWP, or where a deposit has been refunded and the
Customer has not been delinquent in payment of bills for a period of one year, it shall be deemed that
established credit has been maintained.
1.22 (c) The requirement for establishing and maintaining credit may not be waived except by the
General Manager.

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EXHIBIT A

1.22 (d) Any Customer may be required to re-establish credit for any of the following reasons:
(1)
(2)
(3)
(4)
1.23

If the Customer's deposit has been applied by BWP in whole or in part to the payment
of any bills or charges demanded by BWP;
If the Applicant has been a Customer of BWP and its service to the Customer has been
discontinued for cause;
If the Customer's credit has not been maintained; or
If the billing name used by a commercial or industrial Customer changes.

CONTRACTS

1.23 (a) Contracts will not be required as a condition precedent to service, except:
(1)
(2)
(3)

As may be required by conditions set forth in the rate schedule;
In the case of utility infrastructure, and/or extensions, increase in capacity of existing
facilities made specifically for benefit of the Customer, or temporary service where
significant expenditures are required to serve the Applicant; or
As determined to be beneficial by the General Manager.

1.23 (b) BWP may enter other contracts as it deems necessary.
1.40

BILLING AND COLLECTION

1.40 (a) The charges billed by and payable to BWP for utility service will be according to rates legally
adopted by the Council. Complete sets of rates will be kept in BWP’s offices and other city facilities
as required by law where they will be available for public inspection and on the City’s and utility’s
websites.
1.40 (b) Upon adoption by the Council of new schedules of rates, BWP will publish them once on a
bill insert included with Customer’s monthly bill, on BWP’s website, or in a daily newspaper of
general circulation published in the City of Burbank. The City shall not be liable in any manner for
not giving any additional or further notice to any Customer of such new rates.
1.40 (c) The General Manager may establish and enforce charges for furnishing and supplying utility
service to any installation of a character not adequately provided for in these Rules and Regulations,
provided that such charges shall be consistent with rates and charges prescribed herein.
1.40 (d) Bills for utility service will be rendered according to registration of the meter as stipulated by
rate schedules. Meters will be read as nearly as possible at regular intervals. Such regular meter
readings will normally be at monthly intervals but may be at other intervals as established at the
discretion of BWP.
1.40 (e) BWP shall mail, deliver, fax, or send via email or internet, bills for service to the Customer.
1.40 (f) Bills are due and payable upon presentation.
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EXHIBIT A

1.40 (g) If a bill is not received by a Customer at the anticipated monthly interval, it shall be incumbent
upon the Customer to inquire as to the whereabouts of the bill. Not receiving a bill does not alleviate
a Customer’s responsibility for prompt payment.
1.40 (h) Removal bills, special bills, bills rendered on vacation of premises, closing or final bills, or
bills rendered to Customers discontinuing service are payable upon presentation.
1.40 (i) Payment shall be made by mail, electronically, at BWP’s offices, or at depositories located
at other City facilities.
1.40 (j) Upon receipt of a returned payment taken as remittance of utility billings or other charges,
BWP will consider the account not paid.
1.40 (k) BWP may charge a fee if an Applicant tenders a check which is returned to BWP by its
financial institution due to Applicant's insufficient funds. This fee may be waived if the returned check
has been verified as a bank error.
1.40 (l) Rate schedules stated on a monthly basis are related to a 30-day consumption interval as a
standard month. However, in computing and rendering regular bills, BWP, at its discretion, need not
consider minor variances between actual read intervals and any established regular read interval, in
accordance with the following:
(1)
(2)

Where bills are regularly rendered monthly, computation from monthly rate schedules
may be made directly whenever actual read intervals do not vary outside of a 28 to 34day range.
On opening accounts, BWP may omit the initial billing when such billing period is less
than four days on monthly accounts.

1.40 (m) Where proration of bills on a monthly basis is provided for in the schedules, any prorating
adjustment shall be made on the basis of a standard 30-day interval on initial and closing bills as well
as for any other meter read interval varying from a 30-day period.
1.40 (n) In the event a Customer requests one service account be closed, and another be opened at a
different location in Burbank, the Customer may request, or BWP may authorize, that unpaid billings
at one account be transferred to the other account of the same Customer.
1.41

DISPUTED BILLS

1.41 (a) Whenever the accuracy of any bill for service is questioned by the Customer within seven
days of presentation, BWP will cause an investigation to be made. If this procedure does not result in
a resolution deemed acceptable to the Customer, the Customer shall have the right to seek review by
the General Manager’s office. After such review, the Customer may request an appeal to the City
Manager’s office. The Customer complaint should be in writing and should be addressed to the City
Manager. The City Manager’s office will review the complaint and set-up an appropriate committee
to resolve the complaint. The Customer or their representative may be invited to attend that

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EXHIBIT A

committee’s meeting if needed.
1.41 (b) Inaccuracies of meter readings or bills reflecting clerical or meter errors shall be adjusted to
a correct basis as determined by BWP’s investigation. BWP may bill or credit the Customer, at its
option, for the amount overbilled or undercharged based on corrected meter readings or clerical data
for the period the meter was in use and determined to be incorrect, but not to exceed a period of one
year.
1.41 (c) If the meter is found to be non-registering, BWP may bill the Customer according to an
estimate of consumption while the meter was not registering, but not to exceed a period of one year.
The estimate will be based on the Customer's prior use during the same season of the previous year if
conditions were unchanged during the year, or on a reasonable comparison of consumption of other
similar Customers during the same period.
1.41 (d) In cases where meter readings, dates, or other required factors cannot be determined, BWP
shall establish such factors by tests, analyses, and investigations to determine the proper basis for
making an adjustment, if any.
1.41 (e) In the event that an error is discovered in connection with any charges for services made on
behalf of other City Departments, BWP shall have the authority to adjust future bills to account for
the overcharges or undercharges in order to correct such error; provided, however, that such authority
to make such corrections shall not extend beyond one year from a bill that had such error.
1.41 (f) Adjustments to bills may be authorized by the General Manager.
1.42

DELINQUENCY

1.42 (a) In the event any bill for service is not paid in accordance with the provisions of these Rules
and Regulations, the amount of such unpaid bill may become a lien upon the property and be collected
at the same time and in the same manner as all taxes on real property in the City.
1.42 (b) If payment for a billing period is not made on or before the twenty-first day after presentation,
the account is subject to collection activity, and payment is considered delinquent.
1.42 (c) Minimum arrears must be paid on or before 5:00 p.m. on notice expiration date to avoid
further collection action.
1.42 (d) BWP will notify the Customer in person, by telephone, email, or mail of discontinuation of
service due to a returned check or electronic payment. Service may be disconnected if the amount of
the returned payment and returned payment charge are not paid by the expiration date, as indicated on
the notice. BWP may require all amounts paid to redeem a returned item be made in cash or certified
funds.
1.42 (e) For each notice made to a Customer for the purpose of collecting a delinquent account,
whether in person, by telephone, email, or mail, BWP may charge and collect a collection fee. BWP
may require payment of delinquent account be made in cash or certified funds.

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EXHIBIT A

1.42 (f) In the event a Customer’s account becomes delinquent, BWP reserves the right to transfer all
the charges to any other open account of the same Customer. The account to which charges were
transferred shall be subject to all collection actions provided for in these Rules and Regulations.
1.43

PAYMENT ARRANGEMENTS

1.43 (a) A payment arrangement refers to an agreement made between Burbank Water and Power
(BWP) and its customers regarding when payment will be made. It can include details such as the
amount of each payment, the frequency of payments, any interest or fees involved, and the timeline
for completing the payments.
Payment arrangements are commonly used in situations where a large sum of money is owed but
cannot be paid in full by the due date, allowing for manageable installment payments over time. A
payment arrangement temporarily suspends the termination of services and pauses late notices and
fees for the length of the extension granted and so long as customer is complying with the terms of
such payment arrangement.
1.43 (b) Customers may be eligible for a payment arrangement if their account is active, they have a
history of timely payments prior to the current financial hardship, they are facing temporary financial
difficulties due to unforeseen circumstances such as illness, job loss, or other emergency situations.
1.43 (c) Customers must contact BWP’s customer service department to request a payment
arrangement. Customers may contact BWP by phone, email, or in person. BWP will review the
request and determine eligibility based on the customer's circumstances and payment history.
Customer agrees to provide all reasonable information and documentation to BWP in its review of
Customer eligibility.
1.43 (d) Customers facing financial difficulties may request an installment plan to spread their
outstanding balance over a period of 3-9 months, or up to 24 months upon approval of the
General Manager or designee.
1.43 (e) Payment arrangements are granted at the discretion of BWP and may be subject to specific
terms and conditions. Payment arrangements will be tailored to the customer's individual
circumstances and ability to pay. The duration of the payment arrangement and the amount of each
installment will be mutually agreed upon between the customer and BWP. Customers must adhere to
the agreed-upon payment schedule and make timely payments as per the arrangement.
1.43 (f) Failure to adhere to the terms of a payment arrangement will result in termination of the
arrangement and the customer may be disconnected without further notice. Additional fees,
disconnection of service, or other collection actions as permitted by BWP Rules and Regulations and
the City of Burbank fee schedule may apply.
BWP acknowledges that not all customers will be able to pay in full to restore service. To be
reconnected after being disconnected for failure to adhere to the terms of a payment arrangement, the

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EXHIBIT A

full portion of the outstanding balance that is in arrears must be paid in full with guaranteed funds
(Cash, Credit Card, Cashier Checks or Money Order).
1.43 (g) BWP acknowledges that some customers may find it challenging to adhere to a payment

arrangement. To qualify for a second payment arrangement if one has been previously non-adhered
to, customers must enroll in autopay using an electronic payment method and pay 50% of the
outstanding balance via guaranteed funds (Cash, Credit Card, Cashier Checks or Money Order). If
the customer does not have access to electronic payment method, they must enroll for the Flash Pay
program, where payments will be processed via check, with no processing fee.
1.44

LIFELINE PROGRAM

1.44 (a) BWP offers a discounted rate for low-income Customers who are either (1) seniors over 62;
(2) persons with a permanent disability or (3) persons that require the use of life support equipment in
their home. Income eligible Customers are exempt from the monthly Customer Service Charge, Utility
User’s Tax, and receive reduced rates on their electric service. Life Support Customers who do not
meet the income qualifications shall be exempt from the Utility User’s Tax.
1.44 (b) All required information and paperwork must be submitted with the Lifeline application in
order for the application to be reviewed. Additional efficiency program participation may be required
prior to application approval.
1.44 (c) In the event there is an interruption of service due to an outage or disconnection for nonpayment, it is the Customer’s responsibility to have battery back-up for any Life Support equipment
required by the Customer.
1.44 (d) In the event BWP becomes aware of any false or fraudulent statements or information
submitted in writing or verbally, BWP reserves the right to back bill the Customer (s) for services
rendered under the Lifeline Rate.
1.50

DISCONNECTION/RECONNECTION

1.50 (a) A Customer's utility service may be discontinued by the Department, and notice of such
disconnection will be made in accordance with all statutory requirements. If notice is required, the
Customer will be notified of disconnection by mail, phone, fax, internet, or by placement of a
disconnection notice on the premises served by the meter to be disconnected. Fire Services will not be
disconnected without notice from the Burbank Fire Department.
1.50 (b) A Customer's utility service may be discontinued by BWP for various reasons which follow.
Such involuntary disconnections are performed by turning off and locking out the meter.
(1)

A Customer's utility service may be discontinued for non-payment of a bill for service
rendered by BWP twenty-one days after presentation. Before service is disconnected,
the Customer will be notified. A service may be disconnected for non-payment of bills
of a Customer whether or not the payment delinquency is associated with service at
that service connection or at any other service connection in Burbank of that same
customer.
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EXHIBIT A

(2)

(3)

(4)

(5)

(6)

In the event a returned check is tendered as payment for utility service disconnected
for non-payment, and as a result, BWP restores service, BWP may again promptly
disconnect service without providing further notice. No 48-hour notice of
discontinuance need be made in the case of a returned check tendered for payment of
charges that were subject to discontinuance.
A Customer's utility service may be discontinued for non-compliance with BWP’s
Rules and Regulations. BWP may discontinue service to any Customer for violation of
the Rules and Regulations after it has given the Customer at least one working day
written notice of such intention.
BWP may disconnect a service without notice if unsafe; nuisance or hazardous
conditions are found to exist on the Customer's premises. BWP will immediately notify
the Customer of the reasons and the necessary corrections required before
reconnection. Such unsafe, nuisance or hazardous conditions may exist due to defective
appliances or equipment that may be detrimental to either the Customer, BWP, or to
BWP’s other Customers.
A Customer’s utility service may be discontinued for fraudulent use of service. When
BWP determines that a Customer has obtained service by fraudulent means or has
diverted utility service from another Customer without authorization from BWP, the
service may be discontinued without notice. BWP will not restore service to such
Customer until that Customer has complied with all Rules and Regulations and BWP
has been reimbursed for the full amount of the service rendered and the actual cost to
BWP, including administrative and overhead, incurred by reason of the fraudulent use.
A Customer may request that service be discontinued either temporarily or
permanently. The request must allow at least one working day's advance notice to
BWP. If such notice is not given, the Customer will be billed for service until one
working day after BWP acquires knowledge that the Customer has vacated premises
or otherwise has discontinued service. BWP shall require payment for services
rendered, intended or not, based on received benefit of service.

1.50 (c) BWP will not discontinue utility service to enable a Customer to avoid payment of minimum
charges for any period less than six consecutive months for residential services or twelve consecutive
months for non-residential services, except where the Customer is affected by fire, strikes, riots, or
any similar cause beyond his control.
1.50 (d) If an adult at a residence appeals a water bill to the City of Burbank or any other administrative
or legal body to which such an appeal may be lawfully taken, BWP will not discontinue residential water
service while the appeal is pending.
1.50 (e) In the event BWP has discontinued utility service with the understanding that the service is
to be off permanently for not less than six consecutive months for residential services or twelve
consecutive months for non-residential services, and the same Customer resumes the use of the service
in whole or in part in less than the aforementioned periods of time after the discontinuance, then BWP
shall consider the service active for the full period of discontinuance and shall bill the Customer
accordingly, inclusive of all minimum charges.

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EXHIBIT A

1.50 (f) If a person, or legal entity, takes possession of a premises in Burbank and finds water or
electric service on, he/she shall notify BWP within 24 hours to have the service disconnected or
transferred into his/her name. BWP shall require payment for services rendered, intended or not, based
on received benefit of service.
1.50 (g) Each Customer about to vacate any premises supplied with service by BWP shall give notice
of his intended vacation, specifying the date service is desired discontinued; otherwise, the Customer
will be held responsible for utility service furnished to such premises until BWP shall have notice of
such vacation.
1.50 (h) Charges for reconnection of service and payments for deposits or to reinstate deposits shall
be paid before service will be reconnected. BWP reserves the right to make exceptions and
arrangements as appropriate.
1.50 (i) Pursuant to the Bankruptcy Act (P.L. 95-598), BWP will not alter, refuse or discontinue
service to, or discriminate against, a Customer or a trustee of a Customer, solely on the basis that a
debt owed by the Customer to BWP for service rendered, before an order for relief, was not paid when
due. It shall be the responsibility of the Customer to supply BWP with a copy of any applicable order
for relief. BWP shall discontinue service if neither the Customer nor the trustee within twenty (20)
days after the date of the order for relief furnishes adequate assurance of payment in the form of an
advance payment for service after such date and submits a new application for service, to cover
services provided after initial filing. As used herein, "adequate assurance of payment" shall mean an
advance payment in an amount equal to twice the average monthly bill for the prior twelve months.
As used herein, "order for relief" shall have the same meaning as given to it in the Bankruptcy Act.
The commencement of a voluntary case under the Bankruptcy Act shall constitute an order for relief.
Service may be discontinued in accordance with the Rules and Regulations of BWP upon non-payment
for service rendered after the order of relief unless other orders are issued by the court and presented
to BWP.
1.50 (j) Fire Services shall not be disconnected without prior approval from the City’s Fire Department.
1.50 (k) Reconnection of a meter will be available based on open time slots. A customer may request
to expedite the reconnection of a meter subject to personnel availability, and after paying the
appropriate fees for expediting such request.

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EXHIBIT A

1.51

DISCONTINUATION OF RESIDENTIAL WATER SERVICE

1.51 (a) Pursuant to the Water Shutoff Protection Act, Part 12, Chapter 6 of Division 104 of the
California Health and Safety Code, Burbank Water and Power will not discontinue residential water
service for non-payment until a payment by the Customer has been delinquent for at least 60 days.
1.51 (b) BWP will contact the Customer, either by telephone or written notice, no less than seven (7)
days before discontinuation of residential water service.
1.51 (c) BWP will not discontinue residential water service for non-payment if all of the following
conditions are met:
(1) The Customer, or a tenant of the Customer, submits to the urban and community water
system the certification of a primary care provider, as that term is defined in subparagraph
(A) of paragraph (1) of subdivision (b) of Section 14088 of the Welfare and Institutions
Code, that discontinuation of residential service will be life-threatening to, or pose a
serious threat to the health and safety of, a resident of the premises where residential
service is provided.
(2) Any member of the Customer’s household is a current recipient of CalWORKs, CalFresh,
general assistance, Medi-Cal, Supplemental Security Income/State Supplementary
Payment Program, or California Special Supplemental Nutrition Program for Women,
Infants, and Children, or the Customer declares that the household’s annual income is
less than 200 percent of the federal poverty level.
(3) The Customer is willing to enter into a payment arrangement.
1.50 (d) BWP may discontinue residential water service no sooner than 5 business days after posting
a final notice of intent to disconnect service at the property being served under either of the following
circumstances:
(1) The Customer fails to comply with payment arrangement delinquent charges for 60 days
or more.
(2) While enrolled in payment arrangement for delinquent charges, the Customer does not
pay his or her current residential water service charges for 60 days or more.
1.51 (e) This section applies if there is a landlord-tenant relationship between the residential occupants
and the owner, manager, or operator of the dwelling.
(1) If the residential water service is individually metered and the landlord is the account
holder of record, BWP shall make every good faith effort to inform the residential
occupants, by means of written notice no sooner than 10 days prior to termination.
(2) The occupants may assume the account, to whom the service will then be billed, without
being required to pay any amount which may be due on the delinquent account.
a. The occupant must qualify as per the requirements stated in these Rules and
Regulations.

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EXHIBIT A

PART 2

RULES AND REGULATIONS
GOVERNING ELECTRIC SERVICE

APPROVED:

Riad Sleiman

Date

Chief Assistant General Manager
Burbank Water and Power

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EXHIBIT A

PART 2
2.01

RULES AND REGULATIONS GOVERNING ELECTRIC SERVICE

GENERAL SERVICE CONDITIONS

2.01 (a) BWP shall maintain the service conductors from the pole or pullbox to the Customer's point of
attachment.
2.01 (b) The service provided will be alternating current at a regulated frequency of 60 Hertz.
2.01 (c) The Customer shall contact Staff well in advance of all new, upgraded, or relocated electrical
installations. The Customer will contact Customer Engineering Section at (818) 238-3575.
2.01 (d) The Customer shall make an appointment to meet with Staff to determine the type of service,
point of termination, and meter location prior to any work being performed. The Customer shall furnish
a single line diagram and an electrical load schedule showing the proposed size of the main service at the
time of appointment.
2.01 (e) The Customer has the responsibility to determine if the proposed building construction will
place BWP’s existing electrical facilities in conflict with any federal, state, or local codes. The Customer
will bear the cost of any temporary or permanent relocation of BWP facilities to accommodate the
building construction.
2.01 (f) BWP must review its commitments to the Customer for any service installation if more than 12
months have elapsed between the initial meeting [Ref. Section 2.01(d)] and the start of construction.
2.01 (g) If a service is disconnected, BWP will not re-energize it if the Customer's service entrance
equipment appears unsafe or is in violation of applicable electrical codes.
2.01 (h) If a service attachment or equipment is deemed unsafe or hazardous if energized, BWP will deenergize until appropriate repairs are made.
2.01 (i) Existing service will be disconnected concurrently with energizing the new service. Any special
arrangements have to be approved by BWP prior to energizing the new service.
2.01 (j) BWP uses the following thresholds for determining a development’s required electrical
facilities based on BWP’s estimate of that development’s peak electrical demand. For the purposes of
defining thresholds for required facilities, a development is considered a premise or group of premises,
originally planned or constructed with a coordinated electrical design, utility construction, or entitlement,
even if later subdivided or separated. The required electrical facilities consider full build-out of all
entitlements of the development, and in cases where additional electrical demand is proposed, the sum of
all existing or entitled electrical demand of the entire development in addition to any proposed new
electrical demand. An electric services agreement between the Customer and BWP will be required for
all services 750 kVA and above:
Below 750 kVA

Radial service from 4.16 kV or 12.47 kV system from a pole, riser pole,
or pullbox. BWP requires onsite transformation for all new three-phase
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EXHIBIT A

services above 200A and single-phase services above 400A. If more
than one padmount transformer is required, it must be loop-fed.
750 kVA– 2.99MVA One looped 12.47 kV feeder or service with primary feeder and a backup. The Customer can request an alternate source if available. Any
service 750 kVA and above requires a padmount switch. BWP allows
for two padmount transformers and a bus tie at the low side (277/480)
voltage for load higher than 1500 kVA at customer request and cost.
If more than one padmount transformer is required, it must be loopfed.
3 MVA– 4.99 MVA One looped 12.47 kV feeder plus a back-up 12.47 kV feeder from a
diverse switch. BWP requires at least two padmount transformers, and
a padmount switch. All padmount transformers and padmount switches
must be loop fed. BWP allows for two padmount transformers and a bus
tie at the low side (277/480) voltage for load higher than 1500 kVA at
customer request and cost.
5 MVA and above

A dedicated 69 kV to 12.47 kV substation, with at least two power
transformers and two high side lines. A special contract between the
Customer and BWP will be required to recover the cost of establishing
service depending upon the nature and magnitude of the load.

2.01 (k) It shall be unlawful for any person or organization other than the City to conduct, transmit,
generate, or produce any electrical energy or power in the City or outside the City for distribution or sale
within the City. However, the City Manager may, in the public interest, permit any building or structure
adjacent to the City’s boundaries to be served with electrical energy or power from a source located inside
or outside the City provided such permission is given in writing and is subject to revocation upon
reasonable notice, and provided further that the electrical energy or power enters the City’s boundaries at
a point approximately adjacent to the building or structure to be served.
2.10

PHASE, VOLTAGE AND FREQUENCY SPECIFICATIONS

2.10 (a) BWP offers single-phase, 120/240 volt, three-wire service. BWP also provides power at 240V
and 480V, three-phase, three-wire (delta) only for existing services with condition that 120V load
(including loads connected only to 2 phases of a 3-phase service) cannot be connected to 240V or 480V delta
services. For new three-phase services, BWP offers:
120/208V
277/480V
2,400/4,160V
7,200/12,470V
34,500V
69,000V

Three-phase, four-wire (wye)
Three-phase, four-wire (wye)
Three-phase, four-wire (grounded wye)
Three-phase, four-wire (grounded wye)
Three-phase, three-wire
Three-phase, three-wire

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EXHIBIT A

BWP may modify these voltage and phase specifications at specific locations because of service
conditions. For small commercial or multi-family services in areas with existing 240V three-phase, threewire infrastructure where existing properties with existing service are not undergoing redevelopment BWP
may offer, at its discretion, new or upgraded three-phase, three-wire service under the conditions that the
Premise not exceed 200A of three-phase or 400A of single-phase service and sufficient secondary capacity
exists to accommodate the proposed load. Where these conditions cannot be met or where other voltages are
requested, onsite transformation shall be required. All new or upgraded services must meet the requirements
of section 2.30.
2.10 (b) BWP’s system is designed and maintained to provide proper service voltage levels at the
Customer's main switch as specified by the American National Standard Institute (ANSI) C84.1. BWP
has no control over the Customer's utilization voltage that results from a voltage drop in Customer's wiring
or improperly rated Customer-owned equipment.
2.10 (c) BWP will normally hold actual voltages within plus-or-minus 5% of their nominal values at the
Customer's main switch. The total variation of actual voltages will normally be no greater than 5% of the
nominal voltage. Voltages may be outside these limits for the following reasons:
(1)
(2)
(3)

(4)

Service interruption caused by, but not limited to, switching, system disturbances,
weather, or earthquakes.
Infrequent momentary fluctuations of short duration.
Customers located close to distribution substations may experience voltages up to 5%
above nominal in the light load off-peak months; Customers located at the end of
distribution lines may experience voltages up to 5% below the nominal in the summer due
to heavy air-conditioning load in peak months.
Other conditions beyond the control of BWP.

2.10 (d) All Customer-owned equipment must be designed and rated in accordance with the utilization
voltages specified by the American National Standard Institute (ANSI) C84.1 in order to perform
satisfactorily.
2.10 (e) BWP will make a reasonable effort to provide reliable service without interruptions, but will
not guarantee power with 100% reliability. Critical loads and Customers on life support equipment should
have battery back-up, take appropriate precautions, and make appropriate arrangements to ensure their
continued comfort should service be interrupted. In the event of a major earthquake or a natural disaster,
BWP cannot guarantee restored power in time to meet the needs of Customers on respirators and with
critical loads.
2.10 (f) Although BWP will make every effort to provide Customers with quality power, BWP makes
no guarantees that its quality of service will not affect equipment especially sensitive to voltage
fluctuations, such as computers and computer-controlled devices. Customers who do not choose to
provide their own surge suppression and power filtering for sensitive equipment do so at their own risk.
BWP personnel will work with Customers to resolve any power quality problems brought to their
attention.
2.10 (g) BWP normally holds its system frequency very close to 60 Hertz (within 59.95 and 60.05), but
it could go out of these limits for the following reasons:
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EXHIBIT A
(1)
(2)
(3)
2.11

A sudden loss of onsite or offsite generation causing a frequency deviation.
Any large disturbance on the Western Electric Coordinating Council (WECC) system
which may cause a momentary frequency dip.
Conditions beyond the control of BWP.

SINGLE-PHASE SERVICE

2.11 (a) BWP supplies single-phase service 120/240 volts through three wires. Single-phase loads shall
be balanced between the two-phase legs of the service with respect to the neutral wire.
2.11 (b) Single-phase loads with a service switch capacity of 400 amperes or less, and a voltage of 240
volts or less, normally will be supplied through one main meter. Where such switch is in excess of 400
amperes, Staff shall be consulted regarding metering requirements and related facilities, including
switches and circuits.
2.11 (c) Each main switch must have its own individual service termination or pullbox.
2.11 (d) City-approved Accessory Dwelling Units (ADUs) are to be served from the existing meter panel
at the premise.
2.11 (e) Customers may request an additional electric meter for a City-approved Accessory Dwelling
Unit (ADU) through a service panel upgrade. The service to the premise will be considered a multiple
meter installation, and the Customer is responsible for any cost associated with such an installation,
including but not limited to the service drop replacement, meter installation, and inspection.
2.11 (f) For overhead service drop standards, refer to Section 2.31.
2.12

THREE-PHASE SERVICE

2.12 (a) BWP shall not be required to supply three-phase service in any residential district. However,
BWP will make every effort to provide three-phase service at Customer’s expense provided it is practical
and economical for the Customer to pay for it.
2.12 (b) BWP may supply three-phase service in residential areas if field conditions warrant. Conditions
of such service will be reviewed on a case-by-case basis. Loads supplied from such service shall be
reasonably balanced across all phases.
2.12 (c) For services of 400 amperes or more, BWP supplies the following voltages where the type, size
of load, and area so warrant:
(1)
(2)

Three-phase, four-wire 120/208 volt service
Three-phase, four-wire 277/480 volt service

Loads supplied from such services shall be balanced across all phases.
2.12 (d) Customers requesting three-phase service in areas where it is not normally available may have
to pay the cost of providing the two additional phases, as determined by BWP.
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EXHIBIT A
2.12 (e) All elevators should be serviced from three-phase service. In the areas where three-phases are
not available, Customer will pay for bringing the additional two phases to the project site.
2.13

PRIMARY SERVICE

2.13 (a) BWP may supply service at primary voltages of 2,400/4,160Y, 7,200/12,470Y, or 34,500 deltas
only if Staff determines that the size and character of loads so warrant and meet the following
requirements:
(1)

The Customer has qualified Staff on board to properly operate and maintain high voltage
equipment.
(2) BWP will not be obligated to repair or replace Customer-owned equipment or to supply
spare parts of equipment owned, operated, and maintained by the Customer. BWP will
make every effort to provide assistance, but will not be responsible for any delays in the
restoration of a Customer’s service caused by Customer-owned equipment.
(3) BWP will require two padmount switches to feed each side of the double-ended primary
switchgear.
(4) Service is limited to a minimum of 200A and a maximum of 400A at 12,470V.
(5) Primary service will not be available for any service with a calculated demand below
3MVA.
2.13 (b) In areas served by a primary voltage of 7,200/12,470Y, 2,400/4,160Y shall not be available as
a primary voltage for new or relocating services. For existing services, 2,400/4,160Y may be available if
the following requirements are met:
(1)
(2)

BWP desires to convert the existing service from a 2,400/4,160Y primary service to a
7,200/12, 470Y primary service for BWP's own benefit,
Rather than replace Customer's existing switchgear with 7,200/12,470Y switchgear, the
Customer is willing to devote land for a padmounted air-break switch and at least one
12,470/4,160V-padmount transformer per service.

Under these conditions, the installation of the switches and transformers shall be at BWP's own expense.
2.13 (c) Customers applying for primary service must have on file with BWP a schedule for maintenance
of all high voltage equipment. Customers shall include the name and phone number of the person in
charge of electrical facilities for the property, the company contracted to perform the periodic
maintenance, and the frequency that the high voltage circuit breakers and oil-filled transformers are
checked and maintained.
2.13 (d) Metering for primary service Customers shall be installed on the primary side of the Customer’s
transformer using EUSERC drawing 401 or the latest related drawing and be hot sequence. There shall
be a minimum of 8 feet of clear working space in front of the utility sections (i.e., metering, CT, VT,
terminating, etc.).
2.13 (e) Metering for 34,500 Volt services shall be installed on the secondary side. The Customer will

be required to provide BWP with the certified transformer loss report so that the meter can be programmed
to register the losses.
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EXHIBIT A
2.14

LIGHTING LOADS

2.14 (a) Lighting loads shall normally be supplied through three wires at 120/240 volts or four wires at
120/208 volts.
2.14 (b) Neon lamps, mercury vapor, gaseous tube, and similar lighting units shall have a power factor
of at least 90%.
2.15

SINGLE-PHASE MOTOR LOADS

2.15 (a) Motor loads of 1 hp or less shall be connected to a single-phase service and may be served at
120 volts.
2.15 (b) Aggregate motor loads between 1 hp and 5 hp shall be connected to a single-phase 240-volt
service.
2.15 (c) Aggregate loads between 5 hp and 10 hp shall be connected to either single-phase 240 volt or
three-phase service.
2.15 (d) In areas where BWP does not maintain three-phase secondary mains, BWP will supply only
single-phase service unless the Applicant's load includes at least one motor rated in excess of 10 hp. The
Customer shall bear the entire cost of bringing three-phase power to Customer’s facility.
2.15 (e) The starting current drawn from BWP's lines shall be considered the nameplate locked rotor
current or that guaranteed by the manufacturer.
2.15 (f) If the starting current for a single-phase motor exceeds the value stated in Table l, reduced
voltage starting or other suitable means must be employed at the Customer's expense to limit the current
to the value specified. Specific exceptions are provided in Sections 2.15(g) and (h).

Rated Size
1 hp or less
1.5 hp
2 hp
3 hp
5 hp
7.5 hp
10 hp

Table 1 - Alternating Current, Single-Phase Motors
Allowable Locked Rotor Currents
At 120 Volts
50 amperes
-

At 240 Volts
36 amperes
48 amperes
60 amperes
80 amperes
120 amperes
170 amperes
220 amperes

Motors connected to a single-phase service should not have a locked rotor current of more than 220
amperes.
2.15 (g) BWP may at any time require starting current values lower than set forth in Table 1 where
conditions at any point on its system require such reduction to avoid interference with service.
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EXHIBIT A

2.15 (h) Reduced voltage starters may be omitted on any motor of a group installation provided that its
starting current does not exceed the allowable starting current of the largest motor of the group.
2.16

THREE-PHASE MOTOR LOADS

2.16 (a) Individual motors exceeding 10 hp and aggregate motor loads exceeding 10 hp shall be
connected to a three-phase service.
2.16 (b) Three-phase service at 277/480 volts may be supplied for motor installation where aggregate
load, including other power is 65 hp or greater. In general, such service will be furnished only in localities
zoned for major industries, and BWP may not be required to continue service at such voltage if the load
is reduced below 25 hp.
2.16 (c) The starting current drawn from the utility's lines shall be considered the nameplate locked rotor
current or that guaranteed by the manufacturer.
2.16 (d) If the starting current for a three-phase motor exceeds the value stated in Table 2, reduced
voltage starting or other suitable means must be employed at the Customer's expense. This will limit the
current to the value specified, except where specific exemptions are provided in Section 2.16 (f) and (g).

Rated Size
3 hp
5 hp
7.5 hp
10 hp
15 hp
20 hp
25 hp
30 hp
40 hp
50 hp
60 hp
75 hp
100 hp

Table 2 - Alternating Current, Three-Phase Motors
Allowable Locked Rotor Currents
240 Volts
480 Volts
64 Amps
32 Amps
92 Amps
46 Amps
127 Amps
63 Amps
162 Amps
81 Amps
232 Amps
116 Amps
290 Amps
145 Amps
365 Amps
183 Amps
435 Amps
218 Amps
580 Amps
290 Amps
725 Amps
363 Amps
435 Amps
535 Amps
725 Amps

2400 Volts

79 Amps
87 Amps
107 Amps
142 Amps

For ratings of over 100 hp, BWP shall be consulted for allowable locked rotor currents.

2.16 (e) BWP shall require in rush, flicker, and voltage calculations or volt-drop calculation to verify
that Customer’s motors will meet ANSI/IEEE Std. 141-1993, or latest revision, when starting. (See
Appendix “B”)
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EXHIBIT A
2.16 (f) BWP may at any time require starting current values lower than set forth in Table 2 where
conditions at any point on its system require such reduction to avoid interference with service.
2.16 (g) Reduced voltage starters may be omitted on any motor of a group installation provided that its
starting current does not exceed the allowable starting current of the largest motor of the group.
2.16 (h) Consistent with ANSI C.84.1, BWP will limit the maximum voltage phase unbalance to three
percent when measured at the BWP meter under no-load conditions. (See Appendix “C”)
2.16 (i) BWP recommends that customers with multiple motor loads stagger the motor starts at sufficient
intervals so as to limit in-rush current.
2.16 (j) Exceptions to this subsection may be made on a case-by-case basis, at the discretion of BWP, if the
following requirements are met through the use of a variable frequency drive or other soft-start equipment:
1) Starting current drawn from BWP lines shall not exceed 220 amps
2) Future increases in motor loads at the service will require conversion to 3-phase padmount
service.
3) BWP may at any time require starting current values lower than 220 amps where conditions at
any point on its system require such reduction to avoid interference with service.
4) BWP will require that multiple motor loads stagger the motor starts at sufficient intervals so as to
limit in-rush current.
5) BWP shall require in rush, flicker, and voltage calculations or volt-drop calculation to verify that
Customer’s motors will meet ANSI/IEEE Std. 141-1993, or latest revision, when starting. (See
Appendix “B”)
6) In the areas where BWP utilizes automatic reclosing, BWP will not be liable and responsible for
any damages caused by automatic reclosing.
7) Customers who operate equipment which causes detrimental voltage fluctuations must
reasonably limit such fluctuations upon request by BWP. The Customer will be required to
comply with the necessary corrective measures.
2.17

MOTOR PROTECTION

2.17 (a) Motors that cannot be safely subjected to full rated voltage on starting, or that drive machinery
of such a nature that the machinery itself or the product it handles will not permit the motor to resume
normal speed upon the restoration of normal supply voltage, shall be equipped with devices that will
disconnect them from the line upon failure of supply voltage, and that will prevent the automatic
reconnection of the motors upon restoration of normal supply voltage.
2.17 (b) All motors of 1 hp or larger shall be equipped with thermal relays, fuses, or other automatic
overcurrent interrupting devices.
2.17 (c) Three-phase motors driving elevators, hoists, tramways, cranes, conveyors, or other equipment
that would be unsafe under an uncontrolled reversal of motor rotation, shall be provided with reversephase and open-phase protection to disconnect the motors completely from the line in the event of phase
reversal or loss of one phase.
2.17 (d) The Customer is responsible for providing inrush calculations and voltage drop flicker
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EXHIBIT A
calculations for large motors (100 hp and above for 277/480 volt and 150 hp and above for 4,160 volt) to
prevent any interference with the service.
2.17 (e) In the areas where BWP utilizes automatic reclosing, BWP will not be liable and responsible
for any damages caused by automatic reclosing.
2.20

INTERFERENCE WITH SERVICE

2.20 (a) Customers who operate or intend to operate equipment that causes or is expected to cause detrimental power quality
issues including, but not limited to, hoists, welders, x-ray apparatus, radio transmitters, elevator motors, compressors, data
centers, and furnaces, must reasonably limit such fluctuations upon request by BWP. When notified by BWP of a violation of
this section the Customer will be required to promptly comply with the necessary corrective measures within a stated time at
Customer’s own cost and expense. Failing to comply is a violation of these Rules and Regulations and is subject to
discontinuation of service to the Customer.

2.20 (b) Separate services may be required for x-ray units over 5 kVA, welder units over 3 kVA, radio
transmitters, and resistance welders.
2.20 (c) The normal time interval of 15 minutes used for measured billing may be shortened and billed
at a flat rate for meters serving x-rays or other intermittent loads.
2.20 (d) For arc furnace installations less than 100 kVA single-phase or 300 kVA three-phase, BWP
may furnish energy at 240 or 480 volts, providing the Customer permanently installs suitable equipment
that limits secondary short circuit current values to 300% of full load value.
2.20 (e) For arc furnace installations in excess of 100 kVA single-phase or 300 kVA three-phase, BWP
may require the Customers to provide, at their own expense, special furnace-type transformers and
reactors that limit secondary short-circuit current values to 300% of full load value. In these cases, BWP
shall furnish service at 12,470 volts or 34,500 volts.
2.21

POWER FACTOR

BWP encourages Customers to maintain a power factor of at least 90%. For loads larger than 250 kW,
BWP may require a power factor correction higher than 90%.
2.22

WAVEFORM AND POWER QUALITY

BWP may require that the waveform of the current drawn by Customer’s equipment conform to the latest
IEEE Standard 519. The magnitude of the harmonics, both voltage, and current, shall also be limited as
specified by this standard. BWP may require Customers to improve their power quality if it affects other
Customers served from the same distribution line or service panel. (See Appendix “A”)
2.23

ELECTROMAGNETIC FIELDS (EMF'S)

BWP will take EMF reads as requested by the Customer and will follow the latest California Public
Utilities Commission (CPUC), State, Local, and Federal rules and regulations regarding this issue.
2.24

STANDBY SERVICE
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EXHIBIT A
BWP will allow standby service or the use of an automatic transfer system for critical loads at the
Customer’s expense. BWP must review and approve the proposed standby service before installation.
2.24 (a) Customers with an Interconnection Agreement (Appendix D or E) are deemed to have standby
service.
2.24 (b) A disconnect is required between the standby service and the utility service for maintenance
and emergency purposes.
2.24 (c) A submitted single-line diagram must show a break-before-make of the standby service. BWP
will review the submitted single-line diagram for compliance.
2.26

TEMPORARY POWER SERVICE

2.26 (a) BWP may remove temporary power installations after two years of service unless special
arrangements are made with BWP at the time the Customer applies for service. Customers shall ensure
the structural integrity and stability of the temporary pole installation. Temporary power poles that have
been in service for more than two years may be inspected for stability by BWP.
2.26 (b) The Customer shall be required to furnish and install, at their own expense, a suitable pole or
other adequate supporting structure to which BWP can make its service attachment and maintain the
required overhead or underground clearances. The Customer shall also be required to furnish and install
an associated temporary service panel to accommodate BWP meter.
2.26 (c) The maximum span of overhead service drop wires shall be 75 feet, except as permitted by
BWP.
2.26 (d) The Customer shall not use step-up or boost transformers without BWP’s approval.
2.26 (e) BWP reserves the right to discontinue service without notice whenever in its opinion:
(1)
(2)
(3)
(4)
(5)
(6)

Service is no longer temporary in character.
Service is used without the protection of approved current-limiting devices.
Service is used for unauthorized purposes.
It is not safe to operate.
Service is no longer needed.
Service is relocated or modified without BWP approval.

2.26 (f) BWP will not energize any panel, nor set any permanent meters in any meter group until the
Contractor has removed all temporary power backfeeds, if any, from the building(s) to be energized.
2.26 (g) A flat charge will apply as an Aid-In-Construction fee for straight overhead services where
transformer capacity is available.
2.26 (h) Where temporary facilities need to be installed and removed, up and down charges will apply.
Contact BWP for an estimate.
2.26 (i) Temporary power at 120/208 or 277/480 volts shall require an onsite padmount transformer.
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EXHIBIT A
Aid-In-Construction charges will apply, similar to a permanent service. Upon completion of the project,
the transformer charges will be prorated, and the remaining money will be refunded to the Customer.
Contact BWP for an estimate.
2.26 (j) Other conditions of service shall be in accordance with these Rules and Regulations.
2.26 (k) Customer/contractor shall not transfer the utility service drop from the building’s electrical
service to the temporary power pole and vice versa. This transfer is solely done by the utility following
the Building Division’s approval of the new service and any other utility requirements.
2.27

PRIVATE AREA LIGHTING SERVICE

2.27 (a) BWP will not provide permanent or temporary lighting to private properties. Customers are
responsible for providing area lighting service to private properties.
2.30

GENERAL OVERHEAD SERVICE REQUIREMENTS

2.30 (a) New service locations shall be obtained by contacting Staff and obtaining a Confirmation of
Electric Service form before any work is started. Any change in service location also requires BWP’s
prior approval.
2.30 (b) Overhead service shall not be supplied to any building or premises, regardless of panel size, if
the field conditions are such that it is not feasible or practical.
2.30 (c) Overhead service will not be provided to any Customer:
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)

Having a single-phase panel of more than 400 amps.
Having a three-phase panel of more than 200 amps.
Having a combined single-phase and three-phase panel capacity of more than 600 amps.
Having a multi-dwelling building of ten units or more.
Having commercial/industrial space of 10,000-sq. ft. or above.
With a service attachment higher than 23 feet above the final exterior building grade.
With a service attachment point location that does not provide safe ladder access.
If it results in a pole having more than four service drops.
If BWP engineering determines underground service is necessary for operation or
maintenance purposes.

Any service for 120/208 or 277/480 volt shall require onsite transformation, depending on the field
conditions.
2.30 (d) All multiple meter installations with more than six meters fed from overhead facilities are
required to have a fused main disconnect or main circuit breaker ahead of all meters.
2.30 (e) Aid-In-Construction charges will apply to all Customers irrespective of the size of the panel.
2.31

OVERHEAD SERVICE DROPS

2.31 (a) BWP will furnish and install service drop wires from a pole to an approved Customer-provided
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EXHIBIT A
and installed permanent support (service head/or rack) on the Customer's premises. Support must meet
BWP requirements. This support shall be of a type and so located that the wires can be installed in
compliance with all applicable laws, including the overhead clearances established by General Order
(G.O.) 95 of the California Public Utilities Commission. Maintenance or replacement of such support is
the responsibility of the Customer.
2.31 (b) BWP will not install more than one service drop having the same voltage and phase
classification for any one building or group of buildings on a single premise. Separate services will be
installed only where required by law or for BWP’s operating convenience.
2.31 (c) The maximum length of the service drop wires shall not exceed 100 feet (75 feet for temporary
construction power pole) except as permitted by BWP.
2.31 (d) The Contractor shall provide any additional anchorage adjacent to the service head which will
permit installation of the service drops in accordance with G.O. 95 or Title 24 of the State Building Code
as determined necessary by BWP.
2.31(e) After upgrading, moving, repairing, or otherwise working on the electric service the Licensed
Contractor or Owner Builder may maintain continuity of service until final connection by BWP.
Temporary weather head connections should be made with split bolt connectors rated for copper to
aluminum connections – no unapproved devices allowed.
2.31(f) Any connections or devices of any kind which prevent metering of electricity consumption
constitute diversion of electric energy and are subject to fines per Burbank Municipal Code 8-2-213.
2.31(g) BWP reserves the right to install a limiter or disconnect service when electrical panel
conditions are left incomplete or unsafe.
2.32

SERVICE HEAD LOCATION

2.32 (a) Service heads shall be located on or recessed in exterior walls of structures so that only one
point of attachment is required for the service drop.
2.32 (b) Service heads for single-phase and three-phase services should be located as close together as
possible near the point of attachment.
2.32 (c) Service heads shall be located at the closest and most practical point nearest the utility pole from
which service is to be supplied.
2.32 (d) No service head, nor point of attachment shall be located more than 23 feet above the final
exterior building grade.
2.32 (e) Service heads shall not be located on any walls or building members which face and are less
than three feet from a common property line.
2.32 (f) A minimum three-foot radial clearance shall be maintained from windows, doors, and roof
access ladders, to service drops and their point of attachment.
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EXHIBIT A
2.32 (g) Service heads shall be safely accessible to BWP personnel for the purposes of installing,

maintaining, or removing service drops.

2.32 (h) A radial clearance of 36 inches is required from the service entrance conduit (“periscope” or
“riser”) on the roof surface. The clearance area shall be unobstructed to BWP personnel for the
purposes of installing, maintaining, or removing service drops and service drop connections.
Prohibited obstructions include but are not limited to solar panels, skylights, antennas, satellite dishes,
vents, or any other roof protrusion, which would inhibit BWP personnel from accessing the service
drop connection.
2.33

SERVICE HEADS AND ATTACHMENTS ON BUILDINGS OR STRUCTURES

2.33 (a) All standard service head installations shall be in accordance with Department drawings S-401,
S-402, S-709, S-727, S-787, S-788, S-789, and S-790, latest revision.
2.33 (b) Where a service bracket or support structure is necessary to maintain the required service drop
clearances, it shall be installed and properly maintained at the expense of the Customer.
2.33 (c) The service entrance conduit or "periscope" between the service section/panel and the service
head shall be one continuous conduit with no couplings unless otherwise approved by BWP.
2.33 (d) Minimum periscope size shall be 1½ inches in diameter, where the service conductor attachment
is less than 40 inches above the roof flashing or last support. Higher periscopes may require larger
conduits or a back brace in accordance with Department drawings S-401, S-788, and S-790, latest
revision.
2.33 (e) Periscope materials must be rigid steel conduit (G.S.C. or G.I.P.) and may not be an intermediate
conduit. BWP may allow an exception to use EMT or aluminum conduit when the weight of the service
drop is attached to a bracket or rack structure on the servicing building, and the wire out of the weather
head can reach the attachment point.
2.34

OVERHEAD CLEARANCES

2.34 (a) Electric service terminations on new building construction and existing building modifications
shall be located so the service drop will not pass over any part of a swimming pool. Customers installing
swimming pools will be required to relocate service terminations in order to comply with these
regulations. Pools shall not be installed under a utility pole line and must be outside of any utility
easement.
2.34 (b) No permanent structures, open patios, or balconies shall be erected underneath any high-voltage
overhead conductor regardless of vertical clearance.
2.34 (c) In cases where service drop conductors must be relocated to provide required clearances above
or alongside new structures, trees or other objects on a Customer’s premises for their sole benefit, the
Customer shall provide, at their expense, a new service location satisfactory to BWP, and shall pay all
costs incurred by BWP.
2.34 (d) The building envelope clearances shall comply with G.O. 95 standard requirements.
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EXHIBIT A

2.35

OVERHEAD SERVICE ENTRANCE CONDUCTORS

2.35 (a) For each overhead service connection, Customers shall furnish at their own expense, a set of
service entrance conductors which shall extend from the point of attachment of the BWP's service drop
to the main service. Such service entrance conductors shall be of a type, size, and be in an enclosure,
which shall be in accordance with the National Electrical Code requirements and shall meet BWP Service
Confirmation requirements.
2.35 (b) The minimum size service entrance conductors installed in the service conduit riser shall be in
accordance with the National Electrical Code requirements.
2.35 (c) Service entrance conductors shall not pass through condulets because they are not sealable.
2.40

GENERAL LOW VOLTAGE UNDERGROUND SERVICE REQUIREMENTS

2.40 (a) All new service equipment locations must have prior approval of BWP before any work is
started. Any change in service location also requires prior approval of BWP.
2.40 (b) BWP will not install more than one service for the same voltage and phase classification for any
one building or group of buildings on single premises except where required by law or for the operating
convenience of BWP.
2.40 (c) Separate service conduits will be required for single-phase and three-phase services.
2.40 (d) All multiple meter installations with more than six meters fed from underground facilities are
required to have a fused main disconnect or main circuit breaker ahead of all meters.
2.40 (e) Aid-In-Construction charges will apply to all Customers irrespective of the size of the panel.
2.40 (f) All substructure installations must be inspected by BWP prior to backfilling. Failure to comply
may result in the requirement of re-excavation at the Customer’s expense.
2.41

UNDERGROUND SECONDARY INSTALLATION

2.41 (a) A plot plan and a detailed load schedule must be furnished to BWP for conduit design on all but
single-family residential services.
2.41 (b) For single-family residential services 400 amps or less, the size of the service conduit shall be
3” minimum.
2.41 (c) The maximum length of an underground run will be determined by BWP on a case-by-case
basis considering the distance, conduit, cable size, and voltage drop.
2.41 (d) The Customer will be responsible for installing underground conduits from the pullsection in
the panel to a point 10 feet above the coupling on the riser pole, including any pullboxes. Underground
service must rise at the location provided by BWP. Any substructure installed prior to BWP completing
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EXHIBIT A

field work (including installation of stand-offs on the riser pole) may need to be moved at the owner’s
expense. See BWP drawings S-706, S-707, S-713, and S-733 latest revision.
2.41 (e) BWP will install all conduits on the pole from 10 feet above coupling to the secondary level on
the pole.
2.41 (f) Underground service conduit shall be installed with the top of conduit being at least 24” below
finished grade.
2.41 (g) The bottom of the trench shall be smooth and level so that the conduits will not be deformed or
broken when the trench is backfilled.
2.41 (h) When underground service conduit is on private property, it may be direct buried provided that:
(1)
(2)
(3)
(4)

The conduit is type DB and at least PVC Schedule 40.
All conduit bends shall be minimum PVC Schedule 80.
Non-metallic conduit is installed in soil at least 90% compacted.
For up to 200 amps commercial and residential service and for 400 amps single-family
residential service the conduit could be direct buried.

Otherwise, the conduit shall be encased in a 3” concrete envelope consisting of a 3 ½ sack mix (red dye
is not required) and shall be secured with spacers to ensure conduits will not float and will maintain 1 ½”
spacing between conduits while concrete is poured.
2.41 (i) When underground service conduit is installed in a public right-of-way, it shall be concrete
encased.
2.41 (j) All PVC conduits must be labeled and installed so that the label is in clear view of the inspector.
2.41 (k) Joints shall be tightly fitted and butted. No deflection in the conduit run will be permitted by
loose fitting or forcing of conduit couplings. PVC conduit joints must be cement-welded.
2.41 (l) The Contractor shall do all grounding work in accordance with the latest revised BWP drawings.
Ground rods are required at each end of a metallic conduit run.
2.41 (m) All conduits encased in concrete shall be man drilled in the presence of the BWP inspector.
2.41 (n) A ¼-inch nylon pull cord or its equivalent must be provided in each completed conduit and
must be secured at both ends.
2.41 (o) Conduits entering a pullbox shall be smooth at the ends and temporarily covered to prevent the
entry of debris. Conduits entering a pad mount transformer vault shall have end bells installed.
2.41 (p) Secondary pull boxes shall have a minimum of 24-inches working clearance of level
unobstructed surface in all directions.
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EXHIBIT A

2.41 (q) New electrical pull boxes adjacent to swimming pools shall be at a level and location that is
not subject to excessive pool water infiltration. The pull box shall also have a minimum of two-feet of
flat-level working surface in at least three of its sides.
2.41 (r) Prior to encasement, BWP shall inspect conduit layout. Prior to covering, BWP shall inspect
all concrete encasement of conduits.
2.42

SECONDARY POLE RISERS AND BENDS

2.42 (a) Staff shall designate the pole riser quadrant in the field prior to installation.
2.42 (b) One ten-foot length of conduit shall be installed on stand-offs installed by BWP on the pole for
each required riser.
2.42 (c) Riser pole bends and conduit extensions, which rise on poles in alleys or areas subject to
vehicular traffic, shall be minimum Schedule 80 PVC or rigid steel.
2.42 (d) For conduit not exceeding four inches in diameter, the minimum bend radius shall be three feet.
For conduit exceeding four inches in diameter, the minimum radius shall be four feet.
2.42 (e) There shall not be more than the equivalent of three 90-degree bends in any one run of service
conduit. BWP may require the installation of pullboxes in any run where the number of bends would
otherwise exceed two and will require the installation when the number exceeds three. A pullbox may
also be required for runs with less than three 90-degree bends when the length of run, size (weight) of
conductor, limited access to adjacent pulling points or any combination of these conditions is deemed by
BWP to warrant an additional pullbox.
2.42 (f) An isolated section of steel conduits installed in a non-metallic conduit run is not permitted,
except at pole riser terminations, service entrance risers, and areas where conditions prohibit the use of
non-metallic conduit.
2.42 (g) Riser and conduit shall be installed per BWP drawings S-706, S-707, and S-733.
2.43

SECONDARY SERVICE CONDUCTORS

Secondary service conductors shall be installed by BWP to the first pullbox or termination point on
private property. BWP will install secondary service conductors in all runs that are fully or partially
in the public right of way. BWP will install secondary service conductors in the pole riser or off-site
of the project property. In case of onsite transformation, the customer will be responsible for providing
the secondary conductor per Section 2.53. The Customer will be charged for the cost of material and
installation as Aid-In-Construction. For specific allocation of responsibilities, see BWP specification
S-834 for offsite transformation (residential or small commercial) and S-833 for onsite transformation.
2.45

TERMINATING PULLSECTIONS AT SERVICE ENTRANCE EQUIPMENT
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EXHIBIT A

2.45 (a) BWP will only accept pullboxes, pullsections, and cable terminations that conform to the
requirements of the Electric Utility Service Equipment Requirements Committee (EUSERC) as specified
in the following EUSERC drawings:
Drawing 301
Drawing 302A & 302B
Drawing 342
Drawing 343, 343A & 344
Drawing 345 – 347

Single-family residential underground combination metering.
400 Amp residential meter panel.
Pullbox with cable terminating facilities for residential multipleoccupancy service.
Underground pullboxes (for cases not covered by Drawings 301
and 342).
Cable terminating facilities in underground pullboxes or
pullsections (for cases not covered by Drawings 301 and 342).

2.45 (b) All terminating pullboxes shall be readily and permanently accessible to BWP's employees for
installation and maintenance of service conductors. Access must be through walking space acceptable to
BWP, at least seven feet high and three feet wide.
2.45 (c) All terminating pullboxes and meter sections shall be located outside the building at a point
designated by BWP, or in a meter room accessible from outside the building through one door. (Ref.
Section 2.63)
2.45 (d) Minimum clear unobstructed working space directly in front of any terminating pullbox shall
be a minimum of three feet wide, three feet deep, and seven feet high measured from the level standing
surface.
2.45 (e) Bottoms of terminating pullboxes shall not be less than six inches or more than five feet above
standing work surface, and shall not extend over any driveway, walk, or public way.
2.45 (f) Terminating pullboxes in an exposed location shall be weatherproof.
2.45 (g) When the service conduit enters the end of a terminating pullbox, the opposite end shall not be
less than two feet from a wall, ceiling, or other obstruction. An obstruction is any projection that extends
more than the depth of the box, extending from the surface on which the box is mounted.
2.45 (h) Service entrance conductors shall not pass through or under a building, unless in a conduit
encased with a three-inch envelope of concrete.
2.45 (i) When the Customer desires to lock the access to the service entrance equipment, the Customer
must provide a key, which will be kept in a lock box installed by BWP.
2.46

TERMINATING PULLBOXES

2.46 (a) All terminating pullboxes shall be sized per EUSERC Drawing 343, have landing lugs per
EUSERC Drawing 347, and sealable covers.
2.46 (b) Service conduits shall normally enter a terminating pullbox from the bottom. BWP may require
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EXHIBIT A

larger pullboxes in installations where conduits enter from the back or side.
2.46 (c) Where multiple meters are grouped at a single location, only one service wiring raceway or bus
shall leave the terminating enclosure.
2.46 (d) Where more than one terminating pullsection or group of meters is installed on a premise, each
pullbox or service raceway shall be permanently identified to indicate the portion of the premises or
building being served.
2.46 (e) If, subsequent to initial installation, additional metering equipment becomes necessary, consult
BWP for requirements.
2.46 (f) The main service disconnect switches must be located immediately adjacent to the meter(s), and
may not be separated by any walls or other partitions.
2.47

UNDERGROUND SERVICE PEDESTALS

2.47 (a) Underground Service Pedestals may be used only when approved by BWP for a specific
location.
2.47 (b) The pedestal shall be of a type pre-approved for use as electric service equipment by BWP as
shown on BWP specification S-459. Mobile home type pedestals will not be accepted.
2.47 (c) The base must be mounted on a concrete slab.
2.47 (d) At least 3 feet of clearance must be maintained on all sides of the pedestal. Grading is required
such that water shall not pool in front of the pedestal.
2.50 TRANSFORMER FACILITIES ON CUSTOMER'S PREMISES
2.50 (a) BWP will require onsite transformation facilities if a requested single-phase service is more
than 400 amperes, a three-phase service is more than 200 amperes, a multi-residential project is 10 units
or more, a commercial/industrial project is 10,000 sq. ft. and larger, or a voltage other than 120/240 volt
single-phase or 240 volts three-phase is requested. The facilities will be in the form of a padmount
transformer.
2.50 (b) In Burbank Redevelopment Agency areas, underground service and onsite transformation may
be required although the load may be less than specified in 2.50 (a).
2.50 (c) Developers/Customers shall meet with BWP early in the design stage of a project in order to
determine the type and location of the onsite transformer, pullbox, associated conduits, and terminating
facilities.
2.50 (d) BWP will make every effort in the Development Review process, or Environmental Impact
Reports (EIR), to provide as much information as possible about the facilities needed to serve a particular
development, but BWP comments may be changed due to a change in the magnitude or nature of
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EXHIBIT A

proposed development.
2.50 (e) After receiving a final set of project drawings, including a detailed electrical load schedule,
BWP will issue a drawing that specifies the divisions of responsibility between the Contractor and the
City pertaining to the electrical installation.
2.50 (f) BWP may furnish the labor, material, and equipment at the Customer's expense for the
following:
(1)

Transformers, including the cost of any spare transformers that BWP needs to keep onhand for special orders that are non-stock units.
(2) Primary service cable to the Customer transformer facilities
(3) New riser pole and remaining conduit up the riser pole*
(4) Primary protective devices and primary cable support structures within the vault or
Customer station
(5) Secondary service conductors from the transformer secondary terminals to the bus stubs
where the Customer provides a bus duct type service in vaults or Customer stations
(6) Padmount switch where needed
(7) Metering devices
(8) Labor and equipment to install the above
(9) Field services and inspection
(10) Engineering-Construction drawings
* The cost of the riser pole may be shared if BWP is convinced that replacement benefits the
whole area.
2.50 (g) BWP must have unobstructed ingress and egress at all times in order to service transformers.
No structures, obstructions, future structural changes, or building modifications are to be placed on, over,
adjacent to, or in front of any transformer pad, vault, or enclosure.
2.50 (h) Any onsite transformer facility design that has not been installed within one year of approval
must be reviewed by BWP prior to construction to verify that service requirements have not changed.
2.52

PADMOUNTED TRANSFORMER AND SWITCH INSTALLATIONS

2.52 (a) For three-phase transformer installations, the Customer is required to install either a 6-foot x 8foot 6-inch x 6-inch or 8-foot x 10-foot x 6-inch reinforced concrete pad as dictated by BWP with a 4foot x 7-foot vault below the pad. A 5-foot minimum working clearance is required directly in front of
the pad (8-feet in front of a transformer) and three-foot minimum from both sides and back. Vertical
clearance must be 14’ minimum from the transformer pad level. Any design that would restrict vertical
access clearance to a level below 40’ shall be subject to BWP approval. An easement for underground
substructures may be required. An exact amount of space for the recorded easement will be determined
after the design is complete. The developer/property owner’s surveyor will provide a legal description of
the easement, which will be reviewed by BWP and then processed by the Community Development
Department (contact 818-238-5250 for recording). Details can be found on BWP Drawings S-330, S723, S-724, and S-725.
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EXHIBIT A

2.52 (b) Padmount switches shall rest on a 10-foot 6-inch x 7-foot x 8-inch reinforced concrete pad with
an 8-foot 6-inch x 5-foot vault below the pad. An 8-foot minimum working clearance is required directly
in the front and the back of the pad and a 4-foot minimum from both sides. Vertical clearance must be
14’ minimum from the switch pad level. Any design that would restrict vertical access clearance to a level
below 40’ shall be subject to BWP approval. See BWP Drawing S-462. A minimum of 1) 26.5-foot x
15-foot easement for each padmount switch and 2) a 10-foot wide easement for the underground duct
system from the property line to each switch will be required. An exact amount of space for the
recorded easement will be determined after the design is complete. The developer/property owner’s
surveyor will provide a legal description of the easement, which will be reviewed by BWP and then
processed by the Community Development Department (contact 818-238-5250 for recording). For
padmount switch/transformer pad required clearances and orientation see BWP drawings S-600 through
S-606 and S-732.
2.52 (c) For single-phase transformer installations, the Customer must install a 54-inch x 48-inch x 4inch reinforced concrete pad with 2-foot x 3-foot pullbox without a base below the pad. The Customer
must also install a 3-foot x 4-foot x 4-inch maintenance pad in front of the transformer pad. An 8-foot
minimum working clearance is required directly in front of the pad and a 2-foot minimum from both sides
and back. Vertical clearance must be 12’ minimum from the transformer pad level. Any design that would
restrict vertical access clearance to a level below 40’ shall be subject to BWP approval. An easement for
underground substructures may be required. An exact amount of space for the recorded easement will be
determined after the design is complete. The developer/property owner’s surveyor will provide a legal
description of the easement, which will be reviewed by BWP and then processed by the Community
Development Department (contact 818-238-5250 for recording). See BWP Drawing S-464.
2.52 (d) The Customer must install protective barrier posts around any transformer pad or switch
installation that is subject to vehicular traffic or as deemed necessary by BWP. See BWP Drawing S-458.
2.52 (e) The Customer must do all grounding work at the transformer pad and/or switchpad as detailed
on the drawings referenced above. For riser poles and pullbox grounding requirements, see BWP
Drawings S-460, S-461, S-615, S-670, S-726, and S-729.
2.52 (f) All padmount equipment shall be at grade level unless agreed by BWP and easily accessible for
BWP personnel for routine maintenance and crane access.
2.52 (g) The Customer will provide screening around the padmount equipment in a manner that does
not create a problem for accessibility. It must meet CDD and BWP screening guidelines. All areas
adjacent to the padmount equipment within the required clearance space or within the customer’s
screening/fencing shall be free and clear.
2.52 (h) The Contractor will be responsible for obtaining any necessary permits and inspections from
the Building Division and Public Works Department.

2.52 (i) Due to the natural maturation of trees and other landscaping elements, the following landscaping
requirements must be followed:
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EXHIBIT A

(1)
(2)
(3)
(4)
(5)

Existing trees and roots within eight feet of the transformer pads shall be removed.
New plantings within three feet of the back or sides of the pad and within eight feet of the
front shall be of a groundcover type. This is considered the working clearance area.
Outside of the working clearance area, shrubbery is acceptable within eight feet of the
pads, but trees must be beyond an eight foot radius to lessen future root conflicts.
Landscaping grade shall be a minimum of three inches below the grade level of the top of
the 4’ x 4’- 6’ transformer pads and five inches below the grade level of the top of the 6’
x 8’ - 6” and 8’ x 10’ transformer pads or switch pads.
All irrigation and sprinkler systems shall be constructed so that water will not be directed
onto the switch, transformer, or the concrete pads. Surface water must also drain away
from the concrete pads.

2.52 (j) BWP may approve painting of the padmount equipment (other than the traditional green or
gray) provided it is at the Customer’s expense, and BWP’s requirements are adhered to.
2.52 (k) If the required safety clearance around a switch or transformer abuts a solid obstruction, the
safety clearances shall be increased by 2 feet.
2.53

SECONDARY CONNECTIONS

2.53 (a) The Customer shall install all service cables and conduits from the secondary side of BWP’s
transformer to the electrical switchgear in accordance with the National Electrical and City Codes. The
Customer shall supply all necessary lugs, terminators, and connectors required at the switchgear. The
Customer will be responsible for maintenance and replacement of these deteriorated or failed facilities.
2.53 (b) Under normal circumstances, every padmount transformer will serve the maximum of a 3000
amp service to limit the number of conductors per phase. The Customer peak load is expected to be much
less than the connected load.
2.53 (c) Service cables from the secondary side of BWP’s padmount transformer to the Customer’s
electrical switchgear shall be copper.
2.54

OWNERSHIP AND MAINTENANCE OF FACILITIES

2.54 (a) All transformers, meters, primary cables, and other related facilities installed by BWP on the
Customer's premises for the purpose of delivering and measuring electric energy, whether at the
Customer’s expense or otherwise, shall continue to be the property of the utility and may be maintained,
repaired or replaced at any time, and removed upon termination of service.
2.54 (b) Customer shall be responsible for providing and maintaining unobstructed access for BWP
personnel to all BWP owned facilities located on the Customer’s premises.
2.54 (c) No rent or other charges whatsoever shall be made against the utility for placing or maintaining
such facilities upon the Customer’s premises. The Customer shall exercise reasonable care to prevent the
facilities from being damaged or destroyed and shall not interfere with them. In case any defect to the
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EXHIBIT A

installation is discovered, the Customer shall promptly notify BWP.
2.55

REMOVAL OF BWP FACILITIES FOR THE BENEFIT OF THE APPLICANT

BWP shall have sole discretion on the feasibility of removing or relocating BWP electrical facilities in
the right of way (ROW). If BWP agrees with the removal or relocation of its facilities in the ROW for the
benefit of the Applicant, the Applicant shall be fully responsible for all associated costs. Idle BWP
facilities located on private property for the sole purpose of only serving the property (power poles,
transformers, switches, high voltage cables, metering equipment, etc.) shall be removed at no expense to
the property owner. The removal of the concrete pads, vaults, underground ducts, electric panels, and
other related facilities will be the property owner’s responsibility.
2.56

CUSTOMER'S RESPONSIBILITY FOR CUSTOMER'S EQUIPMENT

2.56 (a) Customers shall, at their own sole risk and expense, furnish, install and maintain in good and
safe condition all electrical wires, lines, machinery, and apparatus of any kind or character which may be
required for the following:
(1)
(2)

Receiving electrical energy from the lines of the utility regardless of the location of the
transformers, meters, or other equipment of the utility.
Applying and utilizing such energy, including all necessary protective devices and
suitable housing.

2.56 (b) Customer shall own and maintain substructure housing and protecting electrical equipment
(transformer and switch slab boxes, pull boxes, conduits, barrier posts, customer station doors, and
fencing, etc.) in good condition. Customer will replace deteriorated substructure at his/her expense.
2.56 (c) Any grade changes which would expose electrical equipment and substructure to damage are
not allowed and have to be corrected immediately at the Customer’s expense.
2.56 (d) Refer to Section 2.52(i) for landscaping requirements.
2.56 (e) BWP shall not be held responsible for any loss or damage caused by the negligence, want of
proper care, or wrongful act by the Customer or any agent, employee, or licensee acting on the part of the
Customer in installing, maintaining, using or operating with any such wire, lines, machinery or apparatus.
2.56 (f) Customer will replace at his/her own cost any deteriorated above-mentioned equipment within
a time frame approved by BWP.
2.60 METERING EQUIPMENT AND INSTALLATION REQUIREMENTS
2.60 (a) Meter installations shall comply with all BWP standards, with the regulations of other
inspection authorities having jurisdiction (City, State, and NEC) and the Electric Utility Service
Equipment Requirements Committee (EUSERC) guidelines.
2.60 (b) BWP shall determine the location and requirements to serve all metering equipment by issuing
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EXHIBIT A

an Electric Service Confirmation Form. No work shall proceed until this form is obtained. New electrical
meter room layouts shall be pre-approved by BWP to ensure proper working clearances, egress, and
code compliance.
2.60 (c) All materials, wiring methods, and workmanship shall receive the approval of the Senior
Electrical Inspector and BWP before any metering equipment is installed or the electrical service is
energized.
2.60 (d) Whenever any electrical wiring is installed or modified, new metering equipment complying
with these service requirements shall be used, except when in the opinion of BWP, the existing metering
equipment is satisfactory and adequate to register all energy to be supplied.
2.60 (e) For each meter, the Contractor shall furnish and install a switch or other approved disconnecting
means capable of being individually locked in the open position. The disconnecting means shall be
capable of accepting a BWP padlock with a 5/16-inch hasp. This disconnecting means shall be on the
load side of the meter and shall control all the energy registered by that meter. The disconnecting means
shall not have an automatic closing feature.
2.60 (f) Where meters register the energy supplied to any occupancy, and the Basic Electrical
Regulations of the California Administrative Code (Title 8) apply, it will be considered a commercial
installation for the purpose of these requirements.
2.60 (g) The maximum allowable ampere rating of a main service switch or circuit breaker for one
single-phase service is 400 amperes. BWP shall be consulted for larger size services.
2.60 (h) Reactive metering is not required on temporary services.
2.60 (i) Provisions for "future metering" positions on switchboards must be fully installed, including
test facilities (if required), line side wiring, and meter sockets.
2.60 (j) Line side (unmetered) conductors and load side (metered) conductors are prohibited from
occupying the same raceway or enclosure.
2.60 (k) Protective barrier posts are required in front of any meter installation that is subject to vehicular
traffic or as deemed necessary by BWP. See BWP Drawing S-458. The posts shall not inhibit access to
the meters.
2.60 (l) For Net Energy Metering Service, see Section 3.25.

2.60 (m) Electrical lugs with two-bolt attachment and either a two-set screw or multiple crimp attachment
to conductors are required for services rated higher than 200 amps.
2.60 (n) Interconnection of customer generation greater than one MW has additional metering and
telemetering requirements. See Appendix E.
2.61

METER TYPE

All meters shall be "S" (socket) base type. Ringless or gasketed type sockets are not acceptable.
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EXHIBIT A

2.62

METER HEIGHT

2.62 (a) The centerline of any meter socket shall not be more than 75 inches above the level standing
surface in front of the meter.
2.62 (b) The minimum height to the centerline of all meters shall not be less than 48 inches above the
standing surface when installed outdoors. If enclosed in a cabinet, installed indoors, or in a meter room,
the minimum height may be reduced to 36 inches.
2.63

METER LOCATIONS

2.63 (a) For residences, meter sockets shall be located on, or recessed in, external walls so that meter(s)
will be accessible for reading, inspection, or testing without entering the building. Future building
modifications or structural changes shall not make meters and associated equipment inaccessible from
the same property. A confirmation of service must be obtained from BWP prior to any installation.
2.63 (b) For multi-residential, commercial, and industrial buildings, outdoor meter locations are
preferred. Meter socket or service equipment shall not be installed in any location that is not readily
accessible from the same property. When adequate exterior wall space is not available, the Customer must
provide a separately locked meter room that is accessible through two separate doors, one at each end of
the electric gear, both opening outwards and equipped with panic hardware. At least one door to the meter
room must lead directly outside the building. BWP must be supplied a key to that room which will be
installed in a lock box adjacent to the exterior door. Future building modifications or other structural
changes shall not render the meters and associated equipment inaccessible. The Customer shall consult
BWP for approved locations and obtain a service confirmation prior to any installation. For multi-story
buildings with seven or more floors, meters rooms may be split between ground floor and upper floors
near a stairwell or elevator shaft, with unrestricted access to BWP personnel. Any approved multi-level
metering must comply with the latest revision of BWP standard S-806 Multi-level Meter Rooms.
2.63 (c) For multi-occupancy buildings, all meters and metering equipment are to be grouped in central
locations that are readily accessible 24 hours a day to BWP personnel.
2.63 (d) For reasons of public safety, maintenance of service, and reliability of metering, BWP has
determined certain meter locations to be unacceptable. Therefore, no meter socket or service equipment
shall be located:
(1)
(2)
(3)
(4)

Inside any building, unless located within an acceptable meter room. [Ref. 2.63(b)]
In any place where moisture, corrosive fumes, dust, or similar deteriorating agents are
present which may interfere with the operation of the meter, materially damage it or
present a hazard to BWP personnel occupied in servicing testing or reading of such meter.
On or recessed in the exterior of any wall or structure located so that less than three feet
of clearance is provided in front of all metering equipment and its enclosing cabinets from
property lines, public thoroughfares, alleys, driveways, and walks.
In any location that is not readily accessible 24 hours a day for reading, maintenance,
inspection, testing, or replacement of the metering equipment by BWP personnel.
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EXHIBIT A

(5)

In any location which is hazardous or unsuitable for entry by meter readers or service
personnel (i.e., uncontrolled or unrestrained animals, in any area that is not accessible via
a clear stairway of normal tread and rise, etc.).
(6) In any security area protected by alarm systems, security gates, or doors.
(7) On buildings, occupancies, or other structures not directly served by BWP service
connection.
(8) In single-family carports or garages.
(9) On any portion of a building where future landscaping, fencing, structural changes, or
modifications will make the meter(s) inaccessible or hinder clearances.
(10) On poles owned and maintained by BWP.
(11) In any patio area that could later be enclosed, thus preventing access to the meter and
weatherhead.
(12) In any elevator shaft, hatchway, or room containing elevator equipment.
(13) In any substation or transformer vault, unless such meter is in an enclosure that is
effectively shielded from the high voltage compartment and contains no bare or exposed
energized parts.
(14) Behind a switchboard having bare and exposed live energized parts, unless such meter is
located at least five feet from such parts and is effectively shielded therefrom.
(15) Directly over any plumbing fixtures.
(16) Directly over any stairway, ramps, or steps.
(17) On any balcony or mezzanine floor or in any basement, cellar, or underground room.
(18) On any surface subject to excessive vibration as determined by BWP.
(19) In an unlighted enclosed area.
(20) Directly over or within three feet of any gas meter.
(21) On any structure or addition that is not permitted by the City’s Building Division.
2.63 (e) All metered services require a path for meter communications to BWP communication
networks. Installation of meters that fail to continuously communicate with BWP communication
networks will require additional infrastructure as approved by BWP at owner’s expense to create the
appropriate communications path.
2.64

METER SOCKET INSTALLATION

2.64 (a) All meter sockets shall be furnished, installed, and wired by the electrical Contractor in a true
vertical position. Sockets mounted in walls exposed to the weather shall be designed for waterproof
mounting and shall be installed in a manner that will prevent water from entering the walls of the building.
2.64 (b) Sockets shall not be flush mounted, but shall be semi-flush or surface mounted with not more
than two sockets mounted on any one-cover plate.
2.64 (c) New meter installations with more than two-meter sockets must be installed in a factoryassembled unit and wired with factory color-coded conductors at the socket terminals and the switch or
circuit breaker.
2.64 (d) Sockets on multiple meter installations must be removable without interrupting main bus
continuity.
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EXHIBIT A

2.64 (e) Test switches for transformer metering will be furnished and installed by BWP when required.
2.64 (f) The Contractor shall connect conductors to terminals in the socket for self-contained meters.
2.64 (g) For residential self-contained single-phase meter installations, an approved meter socket not
exceeding No. 1 AWG wire may be used. Heavy-duty approved meter sockets shall be used where wire
size exceeds No. 1 AWG, but is not larger than 3/0 AWG; the meter switch rating is not over 200 amperes,
and service conduit is not greater than three inches.
2.64 (h) All residential underground combination pullboxes and meter terminating enclosures when
installed semi-flush in any portion of the building shall be capable of accommodating heavy-duty sockets.
2.64 (i) For all commercial self-contained meter installations, a safety socket box with test bypass
blocks shall be used. Heavy-duty approved safety socket boxes (EUSERC Drawings 305 and 305A) shall
be used when wire size exceeds No. 1 AWG, but is not larger than 250 kcmil, and the meter switch rating
is not over 200 amperes.
2.64 (j) Safety socket boxes are not required for the house light service in multi-family residential
occupancies, provided meter switches do not exceed 200 amperes, and each individual occupancy is
separately metered. This includes miscellaneous services for laundry rooms, garages, halls, exits, and
similar non-commercial uses on the premises.
2.64 (k) When service is supplied to a signboard for lighting only, and the meter switch does not exceed
100 amperes, it may be installed as required for a separately metered single occupancy residential
installation. Consult BWP when signboards have motor-driven equipment.
2.64 (l) For multi-metered services, all numbering must be completed in a permanent manner at all
individual units and meter sockets before service can be energized. Contact Public Works Engineering
for unit designations.
2.65

METER SOCKET CLIP ARRANGEMENTS

2.65 (a) The number of socket clips and their arrangement vary with the type of service supplied to each
Customer. The following table lists these requirements:
Type of Service
1 Phase, 3 Wire,
120/240 Volt
2 Phase, 3 Wire "Network"
120/208 Volt
3 Phase, 3 Wire,
240 V. Delta
3 Phase, 3 Wire,

Number of Clips
Self-Contained
4

Number of Clips
Transformer Rated Sockets
6

5

---

5

8

Not Allowed
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EXHIBIT A

480 V. Delta (Existing only)
3 Phase, 4 Wire,
120/208 V. Wye
3 Phase, 4 Wire,
277/480 V. Wye
3 Phase, 4 Wire,
2400/4,160 V. Wye
3 Phase, 4 Wire,
7,200/12,470 V. Wye

7

13

Not Allowed

13

---

13

---

13

*The fifth clip for self-contained meter sockets must be located in the nine o'clock position.
2.65 (b) Meter sockets shall be provided with jaws or clips of beryllium copper and conform to ANSI
Standard C-12.7.
2.65 (c) No sockets shall be equipped with circuit-closing devices or bypasses.
2.65 (d) All meter sockets shall be listed by Underwriter’s Laboratories (UL) and have a maximum
ampere rating which is not less than its service switch or service equipment ampacity.
2.65 (e) All safety socket boxes shall be listed Underwriter's Laboratories (UL) and have a continuous
duty rating of 200 amperes.
2.65 (f) Ringless or gasketed type enclosures or sockets are not acceptable.
2.65 (g) Meters with different socket types or forms shall not be installed in the same metering panel or
metering section.
2.66

METER ENCLOSURES

2.66 (a) Any meter enclosure installed and located upon a Customer's premises shall be of sufficient size
and type to adequately and safely support, accommodate, and protect any contained meter(s) installed by
BWP. The meter enclosure shall be so located on the premises as to render it easily and readily accessible
at all times to BWP. The meter enclosure shall comply with EUSERC Drawings 354 and G6.
2.66 (b) If an enclosure is to be locked, BWP must be supplied with a key to that enclosure, which
will be installed in a lock box mounted adjacent to the door.
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2.66 (c) The total inside dimensions for all recessed enclosed meters shall be a minimum of 11 inches
from the face of the socket to the door or face of the enclosure.
2.66 (d) All safety socket boxes shall have a minimum clearance of one inch on the sides of the box and
three inches below and above the box. All clearances must be measured from a horizontal or vertical
plane extending from the front opening to the back of the recess. If a door is to be installed enclosing the
recess, the total depth of the recess shall be the depth of the box and socket ring plus a minimum of nine
inches.
2.66 (e) If the enclosure is to be covered, it shall be with a side-hinged door. Contact BWP if sliding
doors are desired. The cover shall not be fastened shut with nails or screws.
2.67

WORKING SPACE IN FRONT OF METERS

2.67 (a) All installations must comply with the requirements as detailed in the National Electrical Code
Articles 110-16, 110-32 through 110-34.
2.67 (b) A clear, unobstructed working space shall be maintained in front of all meter installations for a
minimum distance of 3 feet wide, 3 feet deep, and 7 feet high measured vertically from the standing
surface in front of the meter face. The standing surface must be level, or if outdoors, must gently slope
away from the electrical equipment to promote proper drainage. Areas comprised of soil, grass or
shrubbery (i.e., flowerbeds) are considered an unacceptable standing surface and will require the
installation of a BWP approved 36 inch x 36 inch x 4 inch work pad in front of panel/meter.
2.67 (c) The working space must be entirely on the property where the service is located.
2.68

MULTIPLE METER INSTALLATIONS

2.68 (a) Where multiple meters are installed, their vertical center shall be a minimum of 8½ inches apart,
and their horizontal center shall be a minimum of 7½ inches apart for single-phase meters. Safety socket
boxes shall have a minimum space of ½-inch between boxes, horizontal and vertical. All meters must be
installed to comply with EUSERC Drawings 353, G-2, and G-3.
2.68 (b) Sealable pullboxes and gutters shall be used for all multiple meter installations.
2.68 (c) Multiple meter permanent address/unit labeling must be provided as listed below:
(1)
(2)
(3)
(4)
(5)
(6)
(7)

Weatherproof tags with ¼” minimum engraved numbers and shall be riveted in place.
The engraving shall be deep enough to prevent it from being obscured by painting.
Weatherproof ¾” minimum height number stickers designed for outdoor use.
Weatherproof paint stenciled numbers ¾” minimum height.
NOT acceptable: permanent ink markers like Marks-A-Lot or Sharpie.
If the service equipment serves more than one street address, the labeling shall include
the street address.
If the main breakers are NOT installed directly adjacent to the meters, the meter and
the main breaker shall be identified with individual labels.
Unit numbering must meet Burbank Municipal Code requirements Section 7-614,
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(8)

Residential Building Identification, Section 7-615, Commercial
Requirements, and Section 15-1-901.4.4, Premises Identification.
Meters will not be installed until the labeling is complete.

Building

2.69 ADDRESS CHANGING
Changing unit or suite numbers is highly discouraged and not recommended. If a Customer moves to
another unit or suite in the same building and wants to keep their old unit number, BWP and Burbank
Public Works must be consulted prior to any change. Each meter location and unit must be
permanently marked by the Customer, according to BWP standards, and each unit or suite electric
meter must be verified by BWP personnel as to which unit or suite it serves. The verification process
will be billed to the Customer to cover technical and administrative costs.
2.70

SWITCHBOARD METER INSTALLATION 0 - 600 VOLTS

2.70 (a) The requirements of this section are in addition to those described in Section 2.60.
2.70 (b) The Contractor will be required to consult BWP regarding all switchboard meter installations
and accessory equipment. BWP shall be contacted for any metering changes on existing switchboards.
2.70 (c) Switchboards with instrument transformer compartments are required for all installations
rated over 200 amperes.
2.70 (d) Prior to fabrication of any transformer rated switchboard, the consulting engineer, manufacturer,
or Contractor shall submit at least five copies of a drawing of the service switchgear to BWP for approval.
The drawing must include the following:
(1)
(2)
(3)

Job name and address, Contractor's name and address, manufacturer's name and address.
Voltage, current, and short circuit withstand rating.
Bill of materials, including all switch/breaker ampacities and current rating of
components.

(4)

Front view of switchboard including dimensions and location of all components listed on
the bill of material and applicable EUSERC drawing numbers.
Statement that construction and labeling is in accordance with Underwriters Laboratories.

(5)

2.70 (e) Switchboards must meet all current EUSERC guidelines and City of Burbank requirements in
addition to all other requirements of this section.
2.70 (f) A service section is a section of the switchboard for the meter, service switch or breaker, the
instrument transformer compartment, a panel for meter and test switch, and for the entrance of the service
conductors.
2.70 (g) For underground services, a separate terminating and pulling section (EUSERC Drawing
345/347) will be required.
2.70 (h) Outdoor or rain-tight service sections with enclosed meter panels shall comply with the detailed
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EXHIBIT A

requirements of applicable EUSERC drawings.
2.70 (i) Where any underground pullsections or switchboard service sections have parts that can be
removed and will give access to the service conductors before they leave the instrument transformer
compartment, such removable parts shall be made sealable.
2.70 (j) All openings in service wiring raceways shall be sealable and accessible to BWP. Raceways
used for meter secondary wiring shall also be sealable.
2.70 (k) All switchboards shall be bussed.
2.70 (l) Service-wiring raceway defined:
(1)
(2)

Overhead - Service wiring enclosure from the service head to the meter socket.
Underground - Where a terminating pullbox is used on an underground service, the wiring
enclosure from such box to the meter socket is the service wiring raceway. Where a
combination terminating pullbox is used for an underground residential service, the wiring
enclosure from such a box to the meter switch or breaker is the service raceway.

2.70 (m) If any service and meter equipment is contained in a meter room, locked cabinet, or other
enclosure, BWP must be supplied a key that will be installed in a lock box adjacent to or on the door.
2.70 (n) For service upgrades or new services, new switchgear equipment shall be required. For a
temporary service, used switchgear equipment may be allowed with written approval from BWP.
2.71

METERS SELF-CONTAINED

2.71 (a) Self-contained meters on switchboards shall have a sealable removable panel exposing safety
test blocks.

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2.71 (b) Maximum meter service switch or breaker rating shall not be greater than 200 amperes, and
service conductors not greater than 250 kcmil. Exception: EUSERC Drawings 302A and 302B (Class
320A Meter) for residential use.
2.71 (c) Self-contained 3 phase 480 Volt meter services are not allowed.
2.71 (d) Existing Self-contained 3 phase 480 Volt meter services must meet the following
requirements to be re-energized.
(1)

The service equipment must meet all applicable EUSERC requirements. EUSERC
drawings 304, 305, 305A, 306, and 308.
(2) The service equipment will meet all applicable BWP Rules and Regulations.
(3) The meter socket will be “ringed” type and have seven jaws.
(4) There will be a single main breaker for each meter.
(5) The main will be lockable in the off position. The locking device must be an integral
part of the main breaker and accept a 5/16” lock shank. The locking device shall not be
removable by removing cover panel(s).
(6) “480 Volt” label(s) must be under each meter on the test/bypass compartment cover,
centered top to bottom. The label minimum dimension is 1-1/8” x 8” and will be orange
with black lettering. The label must be permanent and weatherproof.
(7) Occasional meter changes will require a short power outage for the affected unit.
(8) BWP Rules and Regulations for multiple meter installations must be followed.
(9) Each sub-panel will be labeled with the suite number of the meter/main serving it.
(10) Four feet minimum of clear working space must be maintained in front of the service
panels.
(11) Meter room doors will be open outward and be equipped with panic bars.
(12) The meter room shall have sufficient lighting.
2.71 (e) 480 volt commercial rated Performance Meter sockets may be self-contained for appropriately
sized 480 volt solar photovoltaic systems only if there are (2) AC disconnects installed, one on each
side of the Performance Meter socket to isolate the socket for safe maintenance. The AC disconnects
must be lever operated with visible open windows.
2.72

METERS WITH INSTRUMENT TRANSFORMERS

2.72 (a) Meter panels shall be drilled, tapped, and slotted (EUSERC Drawing 332) for the required
number of meters and secondary test switches, which BWP will furnish and install.
2.72 (b) On all bussed instrument-transformer compartment service sections, the meters, instrument
transformers, and test switches will be furnished and installed by BWP.
2.72 (c) Conductors shall not be routed through the instrument transformer compartment.
2.72 (d) Each instrument-transformer compartment shall meet EUSERC requirements.

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2.73

HIGH VOLTAGE METERING AND SERVICE EQUIPMENT

2.73 (a) For switchgear for service of 2,400 volts or higher, the Customer shall have a consulting
engineer, manufacturer, or Contractor submit at least five copies of a drawing of the service entrance
equipment, main breaker, meter section, and a plot plan of the proposed switchgear to BWP for approval
prior to fabrication.
2.73 (b) The design must be in accordance with all of the specifications detailed in the Electric Utility
Service Equipment Requirements Committee guidelines, EUSERC Section 400 and Drawing 401.
2.73 (c) Working clearance of minimum 8 feet is required in front of underground pull section or CT
compartment.
2.74

CAMPUS BILLING (ELECTRIC METER TOTALIZATION)

2.74 (a) Under Campus Billing, the Customer receives one electric bill for multiple electric service
locations, with only the totalized meter data appearing on the bill. Because the totalized kilowatt demand
is less than the sum of the individual meter demands, Campus Billing results in a Demand Charge that is
less than it would otherwise be. BWP may use a combination of hardwired metering or metering software
to accomplish totalized meter reading. The intent of Campus Billing is to better reflect the cost of serving
large commercial Customers whose electric services are concentrated within a contiguous site. Section
2.74 (b) notwithstanding, BWP will disallow Campus Billing for Customers whose loads are of such a
nature that totalizing them would not accurately reflect the cost of serving them.
2.74 (b) In order for a Customer location with multiple services to be eligible for Campus Billing, the
Customer must meet and maintain the following criteria:
(1)
(2)
(3)
(4)

(5)

The multiple accounts or electric services are within a common address or, if within a
commercial or industrial site, within a contiguous site. To be considered contiguous, the
properties making up the campus must share at least one property line or parcel boundary.
The same legal entity buys and consumes the power at the site.
The Customer has a single point of Customer contact at the place of business for both
billing and service questions.
BWP will bill all services or accounts at the “P” or applicable Large Commercial electric
rate and at the same service voltage, either secondary or primary. The “P” or applicable
Large Commercial rate includes a fixed monthly Customer service charge per meter to
recover expenses. Additionally, each service totalized together must individually qualify
for this electric rate, and all must be served at either primary or secondary voltage, not
both.
For each account to be totalized, BWP will provide interval data recording metering.
Customers must maintain at their own expense a dedicated meter communication line of
data transmission quality to each BWP electric meter. The Customer must install these
dedicated lines per current City of Burbank building codes. BWP will install and maintain
communication lines inside sealed compartments; the Customer must not break BWP
seals. The Customer shall maintain these dedicated lines at all times. Should these lines
be disconnected for any reason, including negligence, BWP will have the option to
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EXHIBIT A

(6)
(7)

suspend and/or deny future Campus Billing. On a case-by-case basis, BWP may approve
meter communication means other than modem/telephone.
The Customer’s totalized coincident peak demand of the services, as estimated by BWP
upon sign-up, must exceed 750 kW at least three contiguous months out of the year. If
Customer’s usage falls below that threshold, BWP may terminate Campus Billing.
Use of parallel systems for shifting load between different rate offerings is a violation of
the terms of this agreement.

2.74 (c) BWP may grant Campus Billing to Customers who are otherwise ineligible if BWP, because of
its own limitations, requires that Customers split their electrical services.
2.74 (d) For Customers receiving Campus Billing, BWP provides free of charge an on-line meter data
service with individual meter information updated on a monthly basis. The purpose of this service is to
encourage Customer energy management and conservation.
2.74 (e) Once the campus load is totalized, it is very difficult to accurately disaggregate a portion of the
electric load for electric billing. Therefore, Customer sub-metering to third parties on campus is
discouraged and may be cause for BWP to terminate totalization.
2.80

OFFSITE IMPROVEMENTS

2.80 (a) The Customer/Developer will pay up to 100% of the cost of offsite improvements to extend or
upgrade overhead/underground distribution lines to the project site if it benefits only that particular
Customer/Developer.
2.80 (b) The cost may be shared between the Customer/Developer and BWP if offsite improvements
benefit the whole area, including any new Customer/Developer, and offsite charges were as described in
Section 3.26(g) under Offsite Facility Charge.
2.80 (c) The Customer/Developer is responsible for undergrounding existing BWP facilities traversing
or adjacent to their project, at their cost, per the following criteria:
(1)

(2)

(3)

Multi-family projects with more than 9 units (under 750kVA) or any project greater than
150 kVA shall convert to underground all overhead facilities less than 34 kV traversing
or adjacent to the development at the developer’s cost. The scope of this underground
conversion includes existing overhead electric services for any customers impacted and
includes providing space or obtaining easements for the necessary BWP equipment.
All projects 750 kVA or greater (including multi-family), shall convert to underground
all overhead facilities traversing or adjacent to the development at the developer’s cost.
The scope of this underground conversion includes existing overhead electric services
for any customers impacted and includes providing space or obtaining easements for
the necessary BWP equipment.
Any and all designs must be approved by BWP engineering. Conductors and other
necessary material will be supplied and installed by BWP at the customer’s expense. If
any part of this substructure system is located on-site, a recorded easement will be

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required. The Developer/Property owner’s surveyor will provide a legal description of the
easement, which will be reviewed by BWP and then processed by the Community
Development Department.
2.80 (d) BWP may require conduits installed for the length of the project in the Public Right-of-Way or
in an easement to accommodate future development.
2.80 (e) Any project may request BWP to prepare a feasibility study (at the project’s cost) to determine
the preliminary extent of the offsite improvements.
2.80 (f) Underground offsite improvements shall be installed in accordance with BWP’s latest standards
and “Specifications for the Construction of Primary Underground Systems” latest revision.
2.81

PRIMARY UNDERGROUND LINE EXTENSIONS
(HIGH VOLTAGE 750V OR MORE)

2.81 (a) Underground line extensions may be made where mutually agreed upon by BWP and the
Customer and where BWP maintains or desires to maintain underground distribution facilities.
2.81 (b) Major underground line extensions will be installed, owned, and maintained by BWP unless the
line extension benefits one particular Customer. In that event the Customer will pay 100% of the cost of
the line extension and dedicate the line extension to BWP for operation and maintenance. The
underground line extension cost shall include the primary voltage line (2,400 volts or above) from the
nearest primary voltage source to the transformation point. The Customer will pay offsite charges to BWP
as required under Section 3.26(g).
2.81 (c) BWP may require Customers to install a primary conduit system where overhead service is not
practical or feasible as determined by BWP, or is not compliant with other requirements imposed by these
rules or other conditions on a project. In the case of multi-family residential, commercial, and industrial
service, Customers will be responsible for the installation of the underground conduit system, including
pullboxes or other required structures from the point of service to the source, as determined by BWP.
BWP may require conduits installed for the length of the project in the Public Right-of-Way or in an
easement to accommodate future development. All the construction shall be according to BWP's design
and specifications.
2.81 (d) BWP will provide and install underground cable splices, terminations, and other accessories
needed at the Customer’s cost.
2.81 (e) BWP shall require the extension or creation of new underground lines to serve residential tracts
of five lots or more. The Developer, depending upon the circumstances, may do the design, engineering,
and construction.
2.81 (f) Upon acceptance by BWP, the Customer will install and deed to BWP the necessary
underground duct system required, all in accordance with BWP's specifications and design. All work by
the Developer shall be performed at such times and in such a manner that will permit the utility to perform
its work without delay and in an efficient manner.
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2.81 (g) BWP will install underground cable, any padmount switches or transformers and other related
work. The cost will be recovered by BWP from the Developer as Aid-In-Construction. In addition, a
service charge will be assessed to each dwelling unit. Any offsite charges or any development money
spent to improve the system in order to service the tract will also be recovered from the Developer.
2.81 (h) Where applicable laws or regulations prevent the use of what otherwise would be the shortest
practical route for an underground line extension, BWP would make the final decision regarding the route.
2.81 (i) Extensions for temporary service or loads of questionable permanency will not be made under
this rule but will be made in accordance with the rules pertaining to temporary service.
2.81 (j) Any extension or relocation and undergrounding of service conduits for a Customer's
convenience shall be at the Customer's expense.
2.81 (k) Primary underground installations shall be in accordance with BWP’s latest standards and
"Specifications for the Construction of Primary Underground Systems," latest revision.
2.82

OVERHEAD LINE EXTENSION

2.82 (a) Overhead line extensions may be made where mutually agreed upon by BWP and the Customer,
or where BWP determines it is needed for operating convenience or serving load.
2.82 (b) Overhead line extensions will be installed, owned, and maintained by BWP.
2.82 (c) In the event that an overhead line extension benefits one particular Customer, that Customer
will pay 100% of the cost of the line extension or relocation.
2.82 (d) If BWP determines that a particular line extension benefits the whole area, the cost may be
shared between BWP and the Customer.
2.90

69 KV CUSTOMER STATIONS

2.90 (a) A 69 kV Customer station will be required for cases where BWP’s estimated peak demand for
a development is more than 5 MVA, or the electrical distribution system lacks the capacity to serve such
a load and 69 kV circuits are reasonably near the project. The Customer must provide the necessary
easement (with a minimum of 125 feet x 80 feet, with two 20-foot access roads on two sides) depending
on the magnitude of load and the configuration of the lines that will be extended to the station. A 69 kV
line extension will normally be underground and loop-fed to ensure service reliability and system
integrity. A radial service may be provided where reliability of service is not critical and does not affect
system integrity.
2.90 (b) The Customer will be responsible for applicable Aid-In-Construction charges (Ref. Section
3.26) and a portion of or all costs associated with line extensions as determined by BWP.

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2.90 (c) The design of the Customer station should conform to BWP design practices, guidelines, and
applicable safety codes. The Customer station may be Gas Insulated Switch (GIS) gear metal-clad type
to save space and could be in pre-engineered buildings except for transformers, which have to be in open
space with natural air cooling.
2.91

PHOTOVOLTAIC/SOLAR ONSITE ELECTRIC GENERATION FACILITIES

2.91 (a) All installations of Photovoltaic/solar/onsite electric generation facilities permitted after January 1st,
2026, shall have an Interconnection Agreement (Appendix D).
2.91 (b) All installations of Photovoltaic/solar/onsite electric generation facilities permitted before January
1st, 2026, shall have an Interconnection Agreement (Appendix F).
2.91 (c) Installations permitted before January 1st, 2026, will be governed by Appendix D after January 1st, 2046,
or under the following circumstances:
1. The watt size of the system is increased due to the installation of additional solar capacity or
2. The property is sold, assigned, exchanged or otherwise transferred to a new owner, and a new owner
activates a new electric account for the service; provided, that, this provision shall not apply if such sale,
assignment, exchange or transfer of property that includes the residential installed system is directly to a
spouse or immediate children of the original owner; provided, that, this exception shall only apply if notice
is provided to BWP prior to or concurrent with such sale, assignment, exchange or transfer. The term
“original owner” shall mean the natural person who is an electrical customer who owns the solar electrical
generation facility and to whom the permit for such facility is issued.
Upon the occurrence of either event, the rates will be updated to reflect the current BWP rate schedule for
solar billing from legacy rate structures at that time.
2.92

BATTERY ENERGY STORAGE SYSTEMS

2.92 (a) All installations of Battery Energy Storage Systems (BESS) permitted after January 1, 2026
shall have an Interconnection Agreement (Appendix D).
2.92 (b) All installations of Battery Energy Storage Systems (BESS) permitted before January 1st, 2026 shall
have an Interconnection Agreement (Appendix F).
2.92 ( c ) Installations permitted before January 1st, 2026 will be governed by section 2.91 after
January 1st, 2046 or under the following circumstances:
1. The watt size of the system is increased due to the installation of additional solar capacity, or.
2. The property is sold, assigned, exchanged or otherwise transferred to a new owner, and a new
owner activates a new electric account for the service; provided, that, this provision shall not apply
if such sale, assignment, exchange or transfer of property that includes the residential installed
system is directly to a spouse or immediate children of the original owner; provided, that, this
exception shall only apply if notice is provided to BWP prior to or concurrent with such sale,
assignment, exchange or transfer. The term “original owner” shall mean the natural person who is
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EXHIBIT A
an electrical customer who owns the solar electrical generation facility and to whom the permit for
such facility is used.
Upon the occurrence of either event, the rates will be updated to reflect the current BWP rate
schedule for solar billing from legacy rate structures at that time.
2.93 MICROGRIDS
A microgrid seeking to interconnect to the BWP electric system is required to have each individual
generating unit of such microgrid meet all of the requirements set forth in the Rules and Regulations,
including, but not limited to, interconnection requirements.

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PART 3

ELECTRIC RATES, FEES, AND CHARGES

APPROVED:

Date

Riad Sleiman
Chief Assistant General Manager
Electric Services
Burbank Water and Power

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EXHIBIT A

PART 3
3.01

ELECTRIC RATES, FEES, AND CHARGES

RATES, FEES, AND CHARGES

3.01 (a) Authority. Sections 8-2-203, 8-2-212, and 8-2-213 of the Burbank Municipal Code and the
current City of Burbank Fee Resolution.
3.01 (b) Charges. Current Electric Rates and Charges are enumerated in the current City of Burbank
Fee Resolution, Article X, Rates and Charges and are available on our website at
https://www.burbankwaterandpower.com/electric/rates-and-charges
3.02

DEPOSITS

3.02 (a) Authority. Section 8-2-212 of the Burbank Municipal Code and the current City of Burbank
Fee Resolution.
3.02 (b) Charges.
(1)

(2)
(3)

(4)

3.11

Each Applicant for electric service may be required to guarantee payment of charges for
electricity by depositing or otherwise furnishing an amount equal to twice the average
monthly bill over the last one-year period at the service address. In any case, no deposit
shall be less than the amount stated in the current City of Burbank Fee Resolution.
Each Applicant for a new service connection shall be required to make a deposit equal to
the estimated cost of installation prior to installation.
Each Applicant for temporary service shall be required to deposit an amount equal to the
estimated bill for electric service to be rendered, including installation and removal of
service facilities and the costs of any equipment furnished by City. Such amount shall not
be less than that established in the current City of Burbank Fee Resolution.
A deposit amount established in the current City of Burbank Fee Resolution shall be
required for Customer requests to test the Customer’s meter if such test has been
performed on that service in the preceding 12 months. If the meter is inaccurate, the
deposit will be refunded, and a billing adjustment made. If the meter is accurate, the
deposit shall be forfeited.

PUBLIC BENEFITS CHARGE

3.11 (a) Authority. California Public Utilities Code - Section 385 and the current City of Burbank Fee
Resolution.
3.11 (b) Applicability. This fee is included within the retail rates for electricity supplied to a Customer.
3.13

ENERGY COST ADJUSTMENT CHARGE (ECAC)

3.13 (a) Authority. Sections 8-2-210 and 8-2-211 of the Burbank Municipal Code and the current City
of Burbank Fee Resolution.

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3.13 (b) Applicability. Energy supplied at rates specified in the City of Burbank Fee Schedule shall be
subject to an Energy Cost Adjustment Charge (ECAC). The computation and method of collection of
such charge shall be established by the General Manager pursuant to the provisions of Section 8-2-203 of
this Code, consistent with the provisions of this section.
3.13 (c) Computation of ECAC. The General Manager shall establish an ECAC each month based on
estimated energy sales sufficient to recover the cost of energy with consideration of any over or under
collections. The cost shall include:
(1)
(2)

(3)
(4)
(5)
(6)
(7)
(8)
(9)

The cost of fuel gas and Purchase Power-Spot power used for the generation of
electricity, including expenses in the handling and transportation of fuel up to the point
where the fuel enters the boiler or turbine.
The cost at the point of receipt by the utility of electricity purchased for resale. It shall
also include net settlements for exchange of electricity or power such as economy energy,
off-peak energy for on-peak energy, spinning reserves capacity, transmission from the
project to Burbank’s system where it is consumed, renewable energy credits, etc.
The cost payable to others for transmission of the utility's electricity over transmission
facilities owned by others.
The cost payable to others for power system operation and dispatching the utility's
electricity.
The cost of water required for electrical generation.
Taxes and other fees for transmission of the utility's electricity.
The costs payable to others for the operation and maintenance for the utility's transmission
facilities located outside Burbank.
The costs of payments made to the City for the ECAC portion of gross sales of electrical
energy under Article 6, sections 610 and 610A of the Charter.
Costs of funding for competitiveness.

3.13 (d) Limitation. The monthly ECAC shall not increase or decrease by more than ten (10) percent
from the prior month's ECAC without City Council approval.
3.14

RESIDENTIAL SERVICE

3.14 (a) Authority. Sections 8-2-202 and 8-2-206 of the Burbank Municipal Code and the current City
of Burbank Fee Resolution.
3.14 (b) Applicability. This schedule shall apply only to domestic Customers in individual family
accommodations devoted primarily to residential, household, and related purposes, where the service is
used for lighting, cooking, heating, and power-consuming appliances, as distinguished from commercial
and industrial purposes. This schedule shall not apply to temporary, standby or auxiliary service.
3.14 (c) Character of Service. Alternating current, regulated frequency of 60 hertz: service supplied will
be single-phase; delivery at 120/240 volts, or as may be specified by BWP. These and other conditions
of service shall be in accordance with the Rules and Regulations of BWP.
3.14 (d) Determination of Billing. The total monthly bill shall be the sum of the Customer Service
Charge, Service Size Charge, Energy Charge, ECAC (Ref. 3.13), and all applicable taxes and fees. The
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EXHIBIT A
Customer Service Charge shall not be prorated.
3.14 (e) Minimum Charge. The monthly Minimum Charge per Customer shall be the Customer Service
Charge plus the Service Size Charge. Except for Residential Lifeline Service, no bill shall be rendered
for less than the Minimum Charge.
3.14 (f) Residential Lifeline Service. Any residential Customer certified eligible under the provisions
of Sections 2-4-1106, 2-4-1114, and 8-2-206 of the Burbank Municipal Code shall be covered under
Residential Lifeline Service. Lifeline recipients do not pay the Utility User's Tax.
3.14 (g) Common or House Services. Common or House Services for miscellaneous loads such as
lighting, laundry rooms, maintenance, elevators, swimming pools, electric vehicle chargers, etc. will be
assigned to the appropriate General Service rate classification. Unless required otherwise for the
operating convenience of BWP or because panel sizes exceed 3000A, only one house service per
voltage per premise will be permitted. Electric vehicle metering is generally required to be through the
house service, separate metering may be allowed if the minimum service size is medium general or
larger for house and medium general or larger for electric vehicle metering, and neither service shall
be permitted to be reduced below medium general service. Only one separate electric vehicle meter
shall be allowed per Premise unless service size exceeds 3000A.
3.16 SOLAR PHOTOVOLTAIC (PV) SERVICE Reference Section 3.25 - Net Energy Metering
Service. Also, reference Appendix D Electrical Interconnection and Net Metering Agreement for Solar
Electric Generating Facilities. The current version of this agreement can also be downloaded on our
website at BurbankWaterAndPower.com.
3.17

GENERAL SERVICE

3.17 (a) Authority. Sections 8-2-202 and 8-2-207 of the Burbank Municipal Code and the current City
of Burbank Fee Resolution.
3.17 (b) Applicability. This schedule shall apply to any non-residential Customer using power or
lighting for purposes of a commercial, industrial, or other non-residential nature. This schedule shall not
apply to temporary, standby or auxiliary service.
Each General Service Customer will fall into one of four (4) rate classifications based on billing demand:

Small General Service, below 20 kVA Medium General Service, between 20 kVA and 250
kVA; Large General Service, between 250 kVA and 1,000 kVA; and Extra Large General
Service, over 1,000 kVA. BWP will determine each Customer's rate classification so as to provide the
lowest possible rate for which that Customer is eligible. BWP reserves the right to review and determine
the eligibility of Customers for compliance, and these reviews will be completed at approximately sixmonth intervals with no more than one transfer of rate classification per year. A Customer may be
transferred from one rate classification to another based on past usage characteristics as indicated below:
(1)
(2)

Small General Service to Medium General Service – energy use greater than an average
of 262 kWh/day for three consecutive months, or peak demand greater than 20 kVA for
three consecutive months.
Medium General Service to Small General Service – energy use less than an average of
262 kWh/day for 12 consecutive months and peak demand less than 20 kVA for 12
consecutive months.
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EXHIBIT A
(3)
(4)
(5)
(6)

Medium General Service to Large General Service – peak demand greater than 750 kVA
totaled in any 3 consecutive months.
Large General Service to Medium General Service – peak demand less than 250 kVA for
12 consecutive months.
Large General Service to Extra Large General Service – peak demand greater than 3,000
kVA totaled in any 3 consecutive months.
Extra Large General Service to Large General Service – peak demand less than 1,000
kVA for 12 consecutive months.

Once transferred, a Customer must remain in the new rate classification for at least one year.
3.17 (c) Character of Service. Alternating current, regulated frequency of sixty (60) cycles (hertz),
single or three-phase, 120/240, 240, 120/208, 277/480, 2,400/4,160, 7,200/12,470, or 34,500 volts as
approved by BWP. These and other conditions of service shall be in accordance with the Rules and
Regulations of BWP.
3.17 (d) Determination of Billing. The monthly bill shall be the sum of the Customer Service Charge,
Energy Charge, ECAC (Ref. 3.13), Service Size Charge and Demand Charge(s) when applicable, the
Special Demand Load Charge when applicable, and all applicable taxes and fees.
3.17 (e) Minimum Charge. The monthly Minimum Charge shall be the Customer Service Charge and
Service Size Charge if the Billing Demand is 20 kVA or less. If the Billing Demand is greater than 20
kVA, the Minimum Charge shall be the sum of the Customer Service Charge and the Demand
Charge(s).3.17 (f) Billing Demand. Medium General Service Customers may incur a demand charge.
Billing Demand shall be either the kVA of measured maximum demand or the kW of measured
Maximum Demand, but not less than 70% of the Maximum Demand established in billings for the
preceding months of July, August, September, and October, beginning with meters read on or after July
1. For Large and Extra Large General Service Customers, the Billing Demand shall be the kVA of
measured maximum demand.
Maximum Demand shall signify the average demand in the 15-minute interval in which the average
demand is greater than in any other 15-minute interval in the billing period. BWP shall determine
Maximum Demand, at its discretion, by tests from time to time or monthly by means of proper recording
meters furnished and installed by BWP. In cases where the demand is intermittent or subject to violent
fluctuation, BWP may apply a shorter interval of measurement for Maximum Demand.
3.17 (g) Billing Demand for Special Demand Loads. The Billing Demand for Special Demand Loads
shall be the sum of the kW ratings of all of the Customer's Special Demand Loads. Conversion between
horse power (hp), kW, and kVA ratings will be made on a one-to-one basis.
Special Demand Loads shall include, but not be limited to the following:
(1)
(2)

Resistance welding equipment (except the three-phase stored energy type and arc welding
equipment).
X-ray machines.

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EXHIBIT A

(3)
(4)

Bombarding transformers.
Other highly intermittent, short-duration demand devices and equipment.

3.17 (h) Common or House Services. Common or House Services for miscellaneous loads such as lighting,
maintenance, elevators, electric vehicle chargers, etc. will be assigned to the appropriate General Service
rate classification. Unless required otherwise for the operating convenience of BWP or because panel sizes
exceed 3000A only one house service per voltage per premise will be permitted. Electric vehicle metering is
generally required to be through the house service, separate metering may be allowed if minimum service
size is medium general or larger for house and medium general or larger for electric vehicle metering, and
neither service shall be permitted to be reduced below medium general service. Only one separate electric
vehicle meter shall be allowed per Premise unless service size exceeds 3000A.
3.19

STREET LIGHTING SERVICE

3.19 (a) Authority. Sections 8-2-202 and 8-2-209 of the Burbank Municipal Code and the current
City of Burbank Fee Resolution.
3.19 (b) Applicability. This schedule shall apply only to service where the entire cost of the original
installation was paid for by the street lighting account, Customer, or other outside source of funds for
City-owned streetlights.
3.19 (c) Character of Service.
(1)
(2)
(3)

(4)

(5)

Alternating current: regulated frequency of 60 hertz.
Energy will be furnished at service points mutually agreed upon between the Customer
and BWP for multiple systems at 120 volts.
All plans and specifications for the installation of street lighting systems shall be subject
to the approval of BWP, which shall have the right to approve the construction, inspection,
and testing of such systems before accepting their service. Testing of the original
installation will be made without additional charge, where it may be done without
involving unreasonable time or expense due to faulty construction.
For all new projects and on those projects where existing properties are undergoing
extensive renovation, the developer/property Owner is responsible for installation of an
underground streetlight system traversing or adjacent to the project. In cases where the
existing streetlights are supplied overhead or the existing old underground system needs
to be upgraded, the Developer/Property Owner will be required to design and install the
complete underground streetlight infrastructure pursuant to BWP requirements and
specifications. The design will be approved by BWP Engineering. Standards, luminaires,
conductors, and other necessary materials will be supplied and installed by BWP at the
Customer’s expense. The Customer will reimburse BWP for any other costs incurred by
BWP due to such installation. If the source of feed or any other part of the streetlight
system is located on-site, a recorded easement will be required. An exact amount of
space for the recorded easement will be determined after the design is complete. The
Developer/Property Owner’s surveyor will provide a legal description of the easement,
which will be reviewed by BWP and then processed by the Community Development
Department (contact 818-238-5250 for recording).
These and other conditions of service shall be in accordance with Rules and Regulations
of BWP.
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EXHIBIT A
3.19 (d) Determination of Billing. The total monthly bill per lamp shall be the sum of the Monthly
Charge and the ECAC (Ref. 3.13), and all applicable taxes and fees. Rates for lights operated continuously
shall be computed at twice the monthly rate.
3.19 (e) Minimum Charge. The monthly Minimum Charge per lamp shall be the sum of the Monthly
Charge and the ECAC (Ref. 3.13).
The ECAC (Ref. 3.13) per lamp is determined by multiplying the kWh/month by the ECAC rate
established in the current City of Burbank Fee Resolution.
Besides the lamp energy, the kWh/month shall include wiring losses, ballast losses, and control losses.
The kWh/month for each type of lamp is listed in the current City of Burbank Fee Resolution.
3.19 (f) Standard Schedule of Operation. Lights served under this schedule shall be controlled by a
photoelectric cell so arranged as to ensure that lamps will be energized during periods whenever natural
daylight values are less than approximately 1.0 foot-candles on a horizontal plane in open areas. This
occurs approximately 4,140 hours per year.
3.19 (g) Special Conditions. Where conditions warrant the earlier or later extinguishing of lights than
as provided under the Standard Schedule of Operation, BWP may supply service under a suitable
Schedule of Operation if the Customer agrees to pay for an extra cost involved in furnishing special
switching and other service in connection therewith, as well as an additional monthly charge.
3.19 (h) Request for Streetlight Installation. Property owners may request the installation of a streetlight
through BWP Electrical Engineering. A notice will be sent out to properties within 100 feet of the
proposed installation.
3.20

TRAFFIC SIGNAL AND FREEWAY LIGHTING SERVICE

3.20 (a) Authority. Sections 8-2-202 and 8-2-209 of the Burbank Municipal Code and the current City
of Burbank Fee Resolution.
3.20 (b) Applicability. This schedule shall apply to unmetered service for Customer-owned and
maintained traffic signals, freeway lighting equipment, and bus shelters.
3.20 (c) Character of Service.
(1)
(2)
(3)

(4)

Alternating current” regulated frequency of 60 hertz.
Energy will be furnished at service points mutually agreed upon between the Customer
and BWP, for multiple systems at either 120 or 240 volts.
All plans and specifications for the installation of lighting systems shall be subject to the
approval of BWP which shall have the right to approve the construction of, to inspect, and
to test such systems before accepting their service. Testing of the original installation will
be made without additional charge where it may be done without involving unreasonable
time or expense due to faulty construction.
These and other conditions of service shall be in accordance with Rules and Regulations
of BWP.
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EXHIBIT A

3.20 (d) Determination of Billing. The total monthly bill shall be the sum of the Customer Service
Charge, Energy Charge, and ECAC (Ref. 3.13). Monthly kWh consumption shall be determined by BWP
by test metering or other means and shall include the total kWh consumed, including line losses from the
point of service, and including any additional losses caused by the Customer's use of series lighting
equipment. Where the service is time controlled for street lighting, the kWh consumption shall include
losses and operation of the timing equipment.
3.20 (e) Minimum Charge. The monthly Minimum Charge per signal or freeway light shall be the
Customer Service Charge established in the current City of Burbank Fee Resolution.
3.21

TEMPORARY POWER AND LIGHT SERVICE

3.21 (a) Authority. Sections 8-2-202 and 8-2-204 of the Burbank Municipal Code and the current City
of Burbank Fee Resolution.
3.21 (b) Applicability. This schedule shall apply only for service as may be available at the discretion of
BWP to any Customer for limited power or light service of a temporary nature (Sec. 2.26), including
service to floor finishers, saws, pipe cutter, paint sprayer, concrete mixers, and other similar finishing and
construction equipment, and temporary construction lights.
Each Applicant for temporary service shall be required to deposit with BWP a sum established in the
current City of Burbank Fee Resolution.
3.21 (c) Character of Service.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)

Alternating current, single or three-phase: 120/240, 240, 120/208 or 277/480 volts;
regulated frequency of 60 hertz.
In order to receive service under this schedule, the Customer shall be required to furnish
and install, at Customer's expense, a suitable pole or other adequate supporting structure
to which BWP may make its service attachment.
The maximum length of span of overhead service drop wires shall not exceed 75 feet,
except as permitted by BWP.
The Customer shall not use step-up or boost transformers without prior approval of BWP.
BWP reserves the right to discontinue service without notice whenever in its opinion such
service is no longer temporary in character or is not needed, if used for unauthorized
purposes, or if used without the protection of approved current-limiting devices.
Unless special arrangements are made with BWP at time of application for service,
temporary construction power installations may not exceed one year in duration and may
be removed by BWP at the expiration of one year of service.
BWP will not energize any panel, nor set any meters in any meter group until the
Contractor has removed all construction power backfeeds, if any, from the building(s) to
be energized.
Temporary power at 120/208 or 277/480 volts shall require an on-site padmount
transformer.
Other conditions of service shall be in accordance with Rules and Regulations of BWP.

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EXHIBIT A

3.21 (d) Installation Charge. For underground or overhead temporary service, there shall be an
installation charge.
3.21 (e) Aid-in-Construction Charge. Where temporary power is provided by a padmount transformer,
Aid-in-Construction charges will apply like permanent service, but after completion of the project, the
transformer will be prorated, and the remaining money will be refunded to the Customer.
3.21 (f) Determination of Billing. The total monthly bill shall be the sum of the Customer Service
Charge, Energy Charge, ECAC (Ref. 3.13), any applicable Relocation Charge, and all applicable taxes
and fees.
3.21 (g) Minimum Charge. The monthly Minimum Charge shall be the Customer Service Charge.
3.21 (h) Relocation Charge. Should the temporary service location be relocated for Customer
convenience during the period of temporary service, the Customer shall pay a Relocation Charge.
3.22

STANDBY SERVICE

3.22 (a) Authority. Sections 8-2-202 and 8-2-204 of the Burbank Municipal Code and the current City
of Burbank Fee Resolution.
3.22 (b) Applicability. This schedule shall apply to Customers for Standby Service for electrical loads
that are also supplied by Customer generation facilities. Standby Service includes both Back-up and
Maintenance Service and Supplemental Service.
(1)

(2)

Back-up and Maintenance Service
Electric capacity and energy supplied by BWP during a scheduled or unscheduled outage
of the Customer’s generation facilities to replace power ordinarily generated by the
Customer. Electric capacity and energy will be provided for outages scheduled with BWP
at least 30 days in advance. Scheduled outages will not be permitted during the months of
June through October. During other periods, BWP will not unreasonably withhold
approval of Maintenance Service. Customers shall notify BWP as soon as possible (not
to exceed 24 hours) after the initiation of each unscheduled outage of the Customer’s
generation facilities.
Supplemental Service
Electric capacity and energy supplied by BWP on a regular basis to supplement the
Customer’s power requirement in addition to that ordinarily supplied by the Customer’s
generation facilities.

3.22 (c) Customer generation exempted from Standby Service Fees.
(1)
(2)
(3)

Customer generation less than 20 kW in capacity.
Customer generation that is used exclusively for the purpose of providing electric service
when BWP service is not available, plus testing not to exceed 48 hours per year.
Customer generation from renewable energy systems (such as solar or wind) with
capacities of no more than 250 kW or that qualify for Net Energy Metering.
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EXHIBIT A

3.22 (d) Character of Service. Character of service shall be in accordance with the BWP Rules and
Regulations (Ref. 3.17).
3.22 (e) Determination of Billing for Back-up and Maintenance Service.
(1)
(2)

(3)

Billing Demand for Back-up and Maintenance Service
The Billing Demand for Back-up and Maintenance Service shall be equal to the total
nameplate capacity of the Customer’s generation facilities
Energy Cost Adjustment Charge (ECAC)
(a) During an Energy Cost Crisis, the ECAC for Back-up Service or Maintenance Service
shall be equal to the average variable cost of the most expensive 10 megawatts of
resources actually operated by BWP. In the case of utility-operated resources, this is
calculated as the variable fuel cost plus $0.01/kWh. In the case of purchased power,
this is calculated as the purchase rate, plus any required wheeling cost, plus
$0.01/kWh.
(b) An Energy Cost Crisis shall be defined as any day when the variable cost of purchased
power delivered at SP 15 or Palo Verde exceeds $0.10/kWh as reported by the
Intercontinental Exchange (ICE), or the cost of natural gas delivered in Southern
California as reported by Gas Daily exceeds $10.00 per million BTU. The General
Manager or designee will notify all Standby Service Customers by email on a dayahead basis of any day when the day-ahead prices reach these levels and on a sameday basis when the real-time market prices reach these levels. The General Manager
or designee may choose to forgo Energy Cost Crisis pricing at his or her discretion.
Minimum Charge
The Minimum Charge shall be the Demand Charge.

3.22 (f) Determination of Billing for Supplemental Service.
(1)
(2)

3.23

Supplemental Service shall be billed at the appropriate rate schedule in accordance with
the General Service rate classifications in the BWP Rules and Regulations (Ref. 3.17)
except as stated below.
The Billing Demand for Supplemental Service shall be equal to the total demand by the
Customer less the Billing Demand for Back-up and Maintenance Service, and less any
exempt generation, in any month.

COGENERATION SERVICE

3.23 (a) Authority. Sections 8-2-202 and 8-2-204 of the Burbank Municipal Code and the current City
of Burbank Fee Resolution.
3.23 (b) Applicability. The cogeneration service rate paid by BWP shall be secured on an individual
contract basis and shall conform to the latest applicable rules specifying terms, conditions, and
interconnection requirements.

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EXHIBIT A

3.24

INTERRUPTIBLE SERVICE

3.24 (a) Authority. Sections 8-2-202 and 8-2-204 of the Burbank Municipal Code and the current City
of Burbank Fee Resolution.
3.24 (b) Applicability. Interruptible Service may be available, at the discretion of the General Manager,
to General Service Customers who demonstrate to the satisfaction of the General Manager that the
industrial facility can tolerate unscheduled interruptions without creating an adverse impact on the power
system. The Interruptible Service rate shall be negotiable between the Customer and the General
Manager, secured on an individual contract basis, and subject to the Rules and Regulations of BWP.
3.25

SOLAR METERING SERVICE

3.25(a) SOLAR NET BILLING (Installations five MW or less, permitted after January 1, 2026)
3.25 (a)(i) Authority. Sections 8-2-202 and 8-2-204 of the Burbank Municipal Code and the current City of
Burbank Fee Resolution.
3.25 (a)(ii) Applicability. Applicable only to Customers who use a solar electrical generation facility that
have permits with an issue date on or after January 1st, 2026, or sold, assigned, exchanged or otherwise
transferred to a new customer on or after January 1st, 2026 (subject to Section 2.91), or upgraded on or after
January 1st, 2026, or a combination of those facilities, with a capacity of not more than five megawatts that
is located on the Customer's owned, leased, or rented premises, is interconnected and operates in parallel
with BWP electric grid, and is intended primarily to offset part or all of the Customer's own electrical
requirements. Customers with fuel cell generation must sign the Interconnection Agreement (Appendix E).
An “upgrade” is any increase in watt capacity of the solar electrical generation facility located at the
Customer’s premises.
3.25 (a)(iii) Character of Service. Alternating current, single or three-phase: 120/240, 240, 120/208 or
277/480 volts, regulated frequency of 60 hertz. Character of service shall be in accordance with the Rules
and Regulations of BWP.
3.25 (a)(iv) Billing and Credits for Energy Generation. Customers taking service under the terms of this
schedule will be billed for electric service using the applicable electric rate schedule per sections 3.14 and
3.17. The Customer will be credited for energy generation sent to the grid. The compensation rate for energy
generation sent to the grid will be in accordance with the Avoided Cost of Energy, per Article X, Section 11,
of the current City of Burbank Adopted Citywide Fee Schedule. In the event a customer elects or is placed
on a different electric rate schedule or rate structure, or closes their account, any excess credits on the
account will be zeroed and paid out to the account holder.
3.25 (a)(v) Electrical Interconnection Agreement and Permits. In order to take power under this section, the
Eligible Customer-Generator must have completed, signed, and on file at BWP an Electrical Interconnection
Agreement (Appendix D) or Interconnection Agreement (Appendix E). The Customer shall also obtain and
possess all permits and authorizations in accordance with all applicable laws and regulations for the
construction, installation, design, operation, and maintenance of the generating facility.
3.25 (b) NET ENERGY METERING SERVICE (Installations one MW or less, permitted before January 1,
2026)
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EXHIBIT A
3.25 (b)(i) Authority. This section is intended to comply with the requirements set forth in California Public
Utility Code Section 2827 as revised from time to time. When total interconnected customer generation
capacity reaches 5% of Burbank Water and Power’s peak load generation capacity, Burbank Water and
Power will be authorized per California Public Utility Code Section 2827 to discontinue the net energy
metering program and begin a new program. At a to-be-designated time after interconnected customer
generation capacity reaches 5%, Burbank Water and Power will begin a new program that no longer
provides net energy metering. Customers who install systems that have a permit issue date prior to January
1st, 2026 will be grandfathered into net metering per their interconnection agreement.
3.25 (b)(ii) Applicability. Applicable only to Customers who satisfy all requirements of the definition of an
"Eligible Customer-Generator" as set forth in Section 2827(b) (4) of the California Public Utilities Code on
the effective date of signing an Electrical Interconnection and Net Energy Metering Agreement (Appendix
D), or an "Eligible Customer-Generator" on the effective date of signing an Interconnection Agreement
(Appendix E), who uses a renewable electrical generation facility, or a combination of those facilities, with
a capacity of not more than one megawatt that is located on the Customer's owned, leased, or rented
premises, is interconnected and operates in parallel with BWP electric grid, and is intended primarily to
offset part or all of the Customer's own electrical requirements. Request to enter into such an agreement will
be honored on a first-come-first-served basis until the time that the total rated interconnected generation
capacity exceeds 5 percent of BWP’s aggregate Customer peak demand. Customers with fuel cell
generation must sign the Interconnection Agreement (Appendix E).
3.25 (b)(iii) Character of Service. Alternating current, single or three-phase: 120/240, 240, 120/208 or
277/480 volts, regulated frequency of 60 hertz. Character of service shall be in accordance with the Rules
and Regulations of BWP.
3.25 (b)(iv) Billing and Credits for Net Energy Generation. Customers taking service under the terms of this
schedule will remain on the otherwise applicable electric rate schedule. Customer shall be billed for
electrical service and credited for net energy generation, if any, as provided in Section 2827 of the
California Public Utilities Code. In the event a customer elects or is placed on a different electric rate
schedule or rate structure, any excess energy credits on the account will be zeroed and paid out to the
account holder. The compensation rate for excess generation will be in accordance with Article X, Section
11, of the current City of Burbank Adopted Citywide Fee Schedule.
3.25 (b)(vi) Net Energy Metering. "Net energy metering" means measuring the difference between the
electricity supplied through BWP electric grid and the electricity generated by an eligible Customer
generator and fed back to BWP electric grid. Net energy metering shall be accomplished using a single
meter capable of registering the flow of electricity in two directions. An additional meter or meters to
monitor the flow of electricity in each direction shall be installed, at BWP's expense, and the additional
metering shall be used only to provide the information necessary to accurately bill or credit the Customergenerator or to collect renewable electric generating system performance information for research purposes.
3.25 (b)(vii) Electrical Interconnection and Net Energy Metering Agreement and Permits. In order to take
power under this section, the Eligible Customer-Generator must have completed, signed, and on file at BWP
an Electrical Interconnection and Net Energy Metering Agreement (Appendix D) or Interconnection
Agreement (Appendix E). The Customer shall also obtain and possess all permits and authorizations in
accordance with all applicable laws and regulations for the construction, installation, design, operation, and
maintenance of the generating facility.
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EXHIBIT A
3.26 AID-IN-CONSTRUCTION CHARGES
3.26 (a) Authority. Sections 8-2-202, 8-2-203, and 8-2-204 of the Burbank Municipal Code and the
current City of Burbank Fee Resolution.
3.26 (b) Applicability. This schedule generally applies to capital improvements that primarily benefit
new Customers and Customer upgrades.
3.26 (c) Character of Service. Alternating current, single or three-phase: 120/240, 240, 120/208 or
277/480 volts at a regulated frequency of 60 hertz. These and other conditions of service shall be
in accordance with the Rules and Regulations of BWP.
3.26 (d) Determination of Charges.
(1)

(2)

(3)

Service Design and Engineering. All service designs and engineering shall require an
upfront deposit as determined by BWP. The design work will then be scheduled along
with other eligible Applicants. A deposit for early design will be credited to the cost of
the design and installation of the service or any unspent deposit will be refunded as
appropriate. The cost of multiple designs to explore options or redesigns required by
changes beyond the control of BWP shall be paid by the Applicant.
Aid-in Construction charges shall recover all "actual costs" to BWP associated with
providing the necessary electrical facilities for the described service, as determined by the
General Manager and shall include but not be limited to contract labor, meters,
transformers, switches and other associated equipment and materials. "Actual costs" are
any cost incurred including in-house labor, both direct and indirect.
The total Aid-in-Construction Charge shall be the sum of the On-Site Facility Charge and
the Off-Site Facility Charge.

3.26 (e) Minimum Charge. The Minimum Charge shall be the On-Site Charge.
3.26 (f) On-Site Facility Charge. The On-Site Facility Charge shall be equal to 100% of the costs
incurred by BWP associated with providing electrical facilities solely for the Customer’s use and
benefit. Costs shall include, but not limited to, contract labor, meters, poles, transformers, switches,
and associated equipment and materials.
3.26 (g) Off-Site Facility Charges.
1. Capacity Charge. A Customer or Developer requesting a new, upgraded or replacement
metered electric panel (a “Customer-Developer”) will be charged a Capacity Charge based
on the kVA demand of such new, upgraded, or replaced metered electric panels, which will
be applied according to the latest City of Burbank Fee Resolution. A service may not be
energized without full payment of Capacity Charge or the execution of a pre-arranged
payment agreement. Changes to service size or type that result in a change in capacity
will result in a recalculation based on the latest capacity charge per the fee schedule. The
kVA demand is calculated using the following:
(a) Residential Panel Factor. A 20% factor is used to calculate the kVA demand of
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EXHIBIT A
an all-residential metered electric panel (excluding associated metered house panels
that are three phase or single phase above 200A). If the panel is fully rated, a 25%
factor is used to calculate the kVA demand for that panel.
i. For multi-metered panels, the kVA demand is based on the
aggregate of each metered branch circuit.
ii. For multi-metered panels up to 400A with less than 10 units the
demand
is
calculated
per
the
following
table:
Panel Rating
200A
300A
400A

Meter Count

kVA demand

2
Each additional meter
2
Each additional meter
2
Each additional meter

11.520 kVA
1.920 kVA
15.840 kVA
1.440 kVA
20.160 kVA
0.960 kVA

Example 1: A Customer-Developer is proposing a new 200A 240V single phase electric residential
panel. The kVA demand is 200A x 240V x 20% equaling 9,600 VA (9.600 kVA)
Example 2: A Customer-Developer is proposing a new 200A 240V fully rated single phase electric
residential panel. The kVA demand is 200A x 240V x 25% equaling 12,000 VA (12.000 kVA).
(b) Commercial Panel Factor. A 65% factor is used to calculate the kVA demand of a
commercial metered electric panel (including metered house panels that are three
phase or single phase above 200A or feeding any commercial service). If the panel
is fully rated, an 81.25% factor is used to calculate the kVA demand for that panel.
Example 1: A Customer-Developer is proposing a new 200A 480V three phase electric commercial
panel. The kVA demand is 200A x 480V x 1.732 x 65% equaling 108,077 VA (108.077 kVA)
Example 2: A Customer-Developer is proposing a new 200A 480V fully rated three phase electric
commercial panel. The kVA demand is 200A x 480V x 1.732 x 81.25% equaling 135,096 VA
(135.096 kVA)
(c) Credit.
1. For metered electric panel upgrades or replacements, a credit for the kVA
demand of the existing permitted metered panel (to be removed) will be applied
towards the kVA demand of the proposed metered panel (to be installed). Credit
for an existing metered panel may only be applied if the metered electric panel has
been permitted in its existing form, capacity, and location through a finalized
Building Division electric permit and still exists on site in the location it was
permitted. The credit is pro-rated based on existing panel’s permitted installation
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EXHIBIT A
year and a 60-year capacity lifecycle.
2. Credit may not be transferred between Premises.
3. A minimum credit of 9.600 kVA will apply to the aggregate kVA demand of all
metered electric panels on the Premises. No minimum credit is applied in cases
where the aggregate kVA demand of existing metered electric panels not being
modified exceeds 9.600 kVA. For development projects involving several parcels,
Premises, or undergoing subdivision or lot adjustment the minimum credit will
only apply once to the entire project.
4 . In case of a reduction in kVA demand after application of credit, no Capacity
Charge payment is due to the Customer-Developer.
5. Capacity charge credit for panels currently subject to the Burbank Empire Charge
(BEC) will be applied proportional to the qualifying paid months of obligations per
the BEC service agreement against the calculated credit per this subsection.
Example 1: A customer is proposing to upgrade an existing 100A 480V three phase electric commercial
panel permitted and installed 20 years ago (40 years credit left based on 60-year capacity lifecycle) to
a 200A 480V three phase electric commercial panel. The kVA demand is calculated as 200A x 480V
x 1.732 x 65% or 108,077 VA with an applied credit of 100A x 480V x 1.732 x 65% x 40/60 or 36,026
VA. The kVA demand is equal to 108,077 VA minus 36,026 VA or 72,051 VA (72.051 kVA).
Therefore, the kVA demand subject to Capacity Charge is equal to 72.051 kVA.
Example 2:A customer has an existing 400A 240V single phase electric residential panel on the
Premises and they are proposing to add a new 200A 208V three phase residential panel. The existing
panel kVA demand is calculated as 400A x 240V x 20% or 19,200 VA and the kVA demand from the
new panel is calculated as 200A x 208V X 1.732 x 20% or 14,410 VA (14.410 kVA). Since the
aggregate kVA demand of existing panels remaining on the Premises is 19.200 kVA (above minimum
credit value), the minimum credit is deemed exhausted and cannot be applied to any new demand.
Therefore, the kVA demand subject to Capacity Charge is equal to 14.410 kVA.
Example 3: A customer is proposing to replace a sole existing 200A 240V single phase electric
residential panel permitted and installed 30 years ago (30 years credit left based on 60 year capacity
lifecycle) with a similar 200A 240V single phase electric residential panel. The kVA demand is
calculated as 200A x 240V x 20% or 9,600 VA (9.600 kVA) with an applied credit of 200A x 240V x
20% x 30/60 or 4,800VA (4.800 kVA). Since the credit is below the minimum credit threshold of
9.600 kVA, the credit is increased to 9.600 kVA. The kVA demand after credit is equal to 9.600 kVA
minus 9.600 kVA or 0 VA (0 kVA). In this case no Capacity Charge is due.
(d) For Premises with multiple electric panels, each metered electric panel’s kVA
demand is calculated separately, and the Capacity Charge is based on the aggregate
kVA demand of all metered electric panels.

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EXHIBIT A
Example: A Customer-Developer is proposing one (1) new 200A 480V fully rated three phase electric
commercial panel and (1) new 600A 208V three phase residential panel. The kVA demand is
calculated as the aggregate of 200A x 480V x 1.732 x 81.25% equaling 135,096 VA and 600A x 208V
x 1.732 x 20% equaling 43,231 VA. The kVA demand is 135,096 VA + 43,231 VA equaling 178,327
VA (178.327 kVA).
(e) Capacity Charge applies to services with electric service confirmations or Aid-InConstruction letters written or updated on October 1, 2023 onward. Projects with a
valid electric service confirmations or AIC letter may retain the current pricing if paid
prior to the expiration of the electric service confirmation or AIC letter. If the electric
service confirmation or AIC letter expires and a renewal is requested on or after
October 1, 2023, then the updated electric service confirmation or AIC letter shall
include the Capacity Charge.
2. Off-site improvement costs. The Customer-Developer will pay up to 100% of the cost of
off-site improvements to extend or upgrade overhead/underground distribution lines to the
project site if it benefits only that particular Customer-Developer.
or
The cost may be shared between the Customer-Developer and BWP if off-site improvement
benefits the whole area, including any new Customer/developer.
3. Off-site improvement costs (Section 3.26(g)(2)) shall be required in the following cases:
(a) Multi-Family Dwellings to be served from Underground Circuits.
(b) High-rise Commercial Developments to be served from Underground Circuits.
(c) Large Industrial Developments to be served from Underground Circuits
(d) Off-site improvement overhead/underground to increase capacity to serve any new load.
(e) The existing underground system has to be extended for 500 feet or more.
3.26 (h) 69 kV Customer Station. 69 kV Customer Station charges shall be as follows:
(1) The Customer will pay for line extensions to the new Customer station both in public rightof-way and on private property. The Customer will also pay for 69,000 volt Gas Insulated
Switchgear (GIS) and associated building enclosure.
(2) The Customer will pay for the cost of power transformers and the cost of switchgear,
including any associated buildings. The Customer will also pay for the rest of the
distribution lines coming from the Customer station, which are exclusively used by that
particular Customer. These costs will be in accordance. In the event the Customer and BWP
agree to build a station larger than the needs of the Customer, an agreement will be
negotiated to share the cost, subject to the City Council's approval.
3.27

NON-ELIGIBLE CUSTOMER GENERATOR SERVICE

3.27 (a) Authority. Sections 8-2-202, 8-2-203, 8-2-204 of the Burbank Municipal Code and the
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EXHIBIT A
current City of Burbank Fee Resolution.
3.27 (b) Applicability. Applicable only to Customers who request to interconnect customer
generation with the BWP electric system, and meet the following criteria:
(1)
(2)

Proposed generation meets the California Energy Commission Renewable Portfolio
Standard Eligibility Guidebook (Eligibility Guidebook) and BWP requirements per
Appendix E.
Generation that by virtue of its size (individually or in aggregate), does not meet the
Net Energy Metering criteria in Section 3.25.
(a) Size will be determined using the CEC AC rating as follows:

Technology CEC-AC Nameplate Calculation
(Qty of Modules) x (PTC Rating) x (Inverter Efficiency %) / 1000 =
Solar PV
(Qty of Turbines) x (Power Output) x (Inverter Efficiency %) / 1000 =
Wind
(Qty of Cells) x (Rated Output) x (Inverter Efficiency %) / 1000 =
Fuel Cell
(3)
(4)
(5)

kW
kW
kW

Proposed generation capacity will not exceed the actual historical minimum load or
anticipated load for new facilities.
Subject to the General Manager’s discretion that additional renewable resource may be
accommodated.
Customer shall obtain and possess all permits and authorizations in accordance with all
applicable laws and regulations for construction, installation, design, operation, and
maintenance of the generating facility. All reviews, approvals, and permits have been
obtained through the City for the proposed generation.

Request to enter into such an agreement will be honored on a first-come-first-served basis until the
time that the total rated interconnected generating capacity exceeds 5 percent of BWP’s aggregate
Customer peak demand.
3.27 (c) Billing and Credits. The Customer shall design, construct, and operate the proposed Customer
generator in such a fashion to not inject electricity into the BWP electrical system. Any energy injected
to the BWP electrical system will not be credited back to the Customer.
3.27 (d) Electrical Interconnection. Customer requesting interconnection must meet the requirements
of 3.27 (b) and have a fully executed Interconnection Agreement (Appendix E) by the Customer and
the General Manager on file at BWP, which contains strict requirements which in part are reflected in
the Eligibility Guidebook. BWP reserves the right to interrupt the generator if power flows into the
BWP electrical system, and charge the Customer for any generation deemed by BWP as not meeting
the requirements of the interconnection agreement and to disconnect service as provided for in the
interconnection agreement with the Customer.
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EXHIBIT A

PART 4

RULES AND REGULATIONS
GOVERNING WATER SERVICE
APPROVED:

Richard Wilson

Date

Assistant General Manager
Water Systems
Burbank Water and Power

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EXHIBIT A

PART 4
4.01

RULES AND REGULATIONS GOVERNING WATER SERVICE

WATER CONSERVATION PLAN

4.01 (a) Pursuant to Sections 10616 through 10656 of the California Water Code and to the Department
and City Council, Burbank has adopted an Urban Water Management Program which contains
Burbank's water conservation measures, including metering, leak detection, public education, public
information, home retrofit devices, landscape irrigation program, reuse program, rate structures,
drought management plan, and other programs.
4.10

PROVISION OF WATER SERVICE

4.10 (a) BWP shall endeavor to render a dependable supply of potable water in quantities adequate
to meet the reasonable needs of its Customers.
4.10 (b) BWP shall endeavor to maintain operating pressures at the service connection of not less than
25 pounds per square inch. Pressures may be lower at times of maximum demand or because of
unusual elevations or other special conditions.
4.10 (c) The Customer is advised that in order to protect public water supplies, certain acts are by state
law misdemeanors and, in some instances, punishable by imprisonment in the county jail or state prison.
State law in this regard includes, but is not limited to, the following:
Section 498 Penal Code: This section includes stealing water, as well as diverting other utilities
illegally, and taking water after service has been disconnected and the meter sealed, including
unauthorized connection to fire hydrants.
Section 488 Penal Code: This section addresses permitting willful or neglectful seepage or overflow
of water on adjacent lands, public or private roads or highways.
Sections 4450 to 4457 Health and Safety Code: These sections address acts which lead to the pollution
of any conduit or reservoir.
4.11

CONTINUITY OF WATER SERVICE

4.11 (a) Whenever BWP shall find it necessary for the purpose of making repairs or improvements to
the water system, it has the right to temporarily suspend the delivery of water. The making of such
repairs or improvements will be completed as rapidly as may be practicable and at such times as will
cause the least inconvenience to Customers. BWP will attempt to provide reasonable notice to
Customers of such suspension when feasible, but shall not be liable for failure to do so.
4.12

INSPECTION

4.12 (a) BWP shall at all times have the right of ingress and egress to the Customer's premises at any
time for any purpose connected with the furnishing of water.

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EXHIBIT A

4.13

DAMAGE TO PROPERTY

4.13 (a) The Customer shall at his own risk and expense, furnish, install, and keep in good and safe
condition all apparatus and appliances which may be required for receiving, controlling, applying, and
utilizing water furnished by BWP. BWP shall not be responsible for any loss or damage caused by the
improper installation of such apparatus and appliances, negligence, want of proper care, or wrongful
act of the Customer or any of his agents, employees, or licensees on the part of the Customer in
installing, maintaining, using, operating or interfering with any such apparatus or appliances.
4.13 (b) BWP shall not be responsible for any damage occurring on the premises served, or elsewhere,
by reason of open faucets, faulty fixtures, or broken pipes on such premises when service is turned on
whether or not at that time there be any responsible interested person on the premises, nor for any
damage resulting from the turning off of water service.
4.13 (c) Any damage occurring to meters or other appliances of pipes owned by BWP caused by
carelessness or neglect of the Customer, including any damage which may result from hot water or
steam from any boiler or heater on the Customer's premises, shall be paid for by the Customer on
presentation of a bill by BWP.
4.13 (d) When any Customer or other person is determined to be the responsible party that has caused
damage to a fire hydrant, fire service, blow off or other aboveground appurtenance, BWP shall charge
that party the cost of repair plus the cost of water loss computed on the basis of duration of flow and
the flow rate based on the type of land use zone in which the fire hydrant is located which are stipulated
as follows:
Industrial zone -- 6,000 gallons per minute
Commercial zone -- 4,500 gallons per minute
Residential zone -- 3,000 gallons per minute
4.14

PUBLIC FIRE HYDRANTS

4.14 (a) The Chief of the Fire Department shall designate the size and location of all fire hydrants to
be installed.
4.14 (b) Fire hydrants shall be installed in the parkway and/or sidewalk area adjacent to the curb. BWP
will, upon request approved by the Chief of the Fire Department, change the location of fire hydrants
within such strip when necessary, provided BWP is reimbursed for the cost of relocation.
4.14 (c) Fire hydrants are provided for the primary purpose of extinguishing fires and shall be used
only by the Fire Department or BWP or their authorized representatives, or such other person as may
be granted a permit by BWP to take water from a fire hydrant.

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EXHIBIT A

4.14 (d) In all cases where BWP grants a permit to take water from a fire hydrant, the permitted
Customer shall use the eddy valve on the hydrant meter assembly to regulate the delivery of water.
The fire hydrant valve shall be used only as a main supply valve. A special hydrant wrench shall be
used to operate the hydrant valve. Use of the fire hydrant valve for functions of an eddy valve will be
sufficient cause to prohibit further use of the hydrants and the refusal to grant subsequent permits for
the use of fire hydrants.
4.14 (e) A backflow assembly (type RP, see Article 4.35) shall be required for authorized potable
water fire hydrant usage.
4.14 (f) A permit to take water from a fire hydrant will specify the rate at which water from the hydrant
will be sold. The charge will include the rental of a fire hydrant meter assembly and hydrant wrench.
4.14 (g) Public fire hydrants shall be installed where required and shall be paid for by the Customer
and shall remain the property of BWP. Specifications for such service shall be established by BWP
and shall provide for the installation of a mainline valve and fire hydrant assembly in accordance with
BWP’s standards.
4.14 (h) The cost of maintaining and repairing fire hydrants shall be paid by BWP.
4.14 (i) A fire hydrant flow test may be requested for sprinkler system design, insurance rating, or
other purposes. BWP will perform the test or provide the flow test data off the computer hydraulic
model upon payment of the appropriate fee.
4.15

PRIVATE FIRE SERVICES

4.15 (a) Private fire services shall be installed where required and shall be paid for by the Customer.
BWP shall provide for the installation of a by-pass meter in accordance with BWP standards. In
accordance with BWP standards, the minimum size of a new fire service installation shall be 2 inches
in diameter.
4.15 (b) An approved double check detector assembly or reduced pressure backflow assembly shall
be installed, owned, maintained, and tested by the Customer and shall comply with all backflow
prevention requirements of Section 4.35 of these Rules and Regulations. For fire services larger than
2”, BWP responsibility for the fire line ends at the property line. For 2” fire services, BWP
responsibility ends at the Customer’s point of connection, which is the angle valve inside the concrete
box adjacent to the curb.
4.15 (c) BWP will provide the customer with an estimate for the construction cost and fees associated
with the customer’s project. The construction cost estimate for the water works in the City’s right-ofway will cover the cost of labor, material, equipment, paving, and other fees described in these Rules
and Regulations. The estimate shall be paid in full and in advance of any work by BWP. The actual
costs of installation will be determined after construction is completed. If the actual cost is less than
the estimate, the customer will be refunded the difference. An additional deposit will be required
before installation if there are changes to the original scope of work or a change in field conditions.
The cost estimate is valid for one year. The customer shall contact Water Engineering/Planning
Section to renew the cost estimate if the estimate is older than one year.
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EXHIBIT A

4.15 (d) The use or attempted use of water through any hydrant, sprinkler head, hose rack, or any other
fire prevention device for any purpose other than directly in connection with fire protection purposes,
without the prior written consent of BWP in each case, shall constitute illegal use and shall be cause
for immediate discontinuance of the fire service. BWP will make no further deliveries of water through
such service, and BWP will not maintain the service until a suitable meter (FM approved) of the type
and size approved by BWP is installed in place of the existing backflow device and by-pass meter. The
cost and expense of the installation of such meters shall be borne by the Customer and shall be paid in
advance to BWP, based on the estimate by BWP of the cost of such installation.
4.16

CONSTRUCTION STANDARDS

4.16 (a) All construction associated with the water system shall be done in conformance with BWP
standards. Standards may be modified for the convenience of BWP on a case by case basis.
4.16 (b) All domestic metered services 3-inch and larger shall be installed in a vault structure.
Backflow prevention devices, including an approved double check detector assembly or reduced
pressure assembly, shall be installed above grade. Existing single check valves (whether in a vault or
above ground) are not in compliance with the current backflow standards and shall be replaced by the
Customer (as required by BWP) with an approved aboveground backflow assembly.
4.16 (c) No meter services shall be installed in basements or parking structures.
4.20

APPLICATIONS FOR WATER SERVICE

4.20 (a) All Applicants for water service shall have given implied consent to such conditions of
pressure and service as may from time to time exist, and to hold BWP harmless from, or on account
of, any damage caused by, or arising out of, low pressure or high pressure, fluctuations of pressure, or
interruptions of service.
4.20 (b) It shall be the Applicant's responsibility to ascertain the pressure at his premises, install and
maintain any pressure booster pumps, pressure regulators, and relief valves as required.
4.20 (c) All requests for construction water or the use of BWP facilities for other temporary purposes
shall be made on an approved application form. Charges associated with supplying such connections
will be prepaid by the Applicant, and water consumed shall be paid for in conformance with these
Rules and Regulations, including the rate schedules.
4.30

WATER CONNECTIONS

4.30 (a) When Application is made for service to premises to which a service connection has not
already been installed, payment to BWP of the applicable fees and charges is required. The payment
includes a Connection Fee (for production, transmission, and storage system capacity) and the
estimated construction cost for the installation and materials needed to tap into the water main, install
the service lateral, and set the meter (i.e., hook-up). BWP will furnish and install service pipe of
suitable capacity as determined by the current Uniform Plumbing Code (UPC) from its water mains
to the curb line or property line of the premises abutting upon a public street, highway, alley, lane, or

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EXHIBIT A

road along which BWP already has installed or will install water mains. The construction plans must
show all proposed plumbing fixtures and location of the new service. The plans must be submitted to
BWP for review prior to permit approval. No work by BWP will proceed prior to the Applicant's
payment of the construction cost estimate.
4.30 (b) A Customer may request that the water service and meter be changed to a larger or smaller
size. The water service and meter must be sized in accordance with the most current UPC plumbing
fixture count table. A Customer requesting a change to a larger size shall pay the Construction Fee
(Hook-up) associated with the larger size and shall pay the difference between the Connection Fee
associated with the larger size and that of the existing size. A Customer requesting a change to a
smaller size shall pay the Construction Fee associated with the smaller size. The construction plans
must show both existing and new plumbing fixtures and the location of the proposed service. The
plans must be submitted to BWP for review prior to permit approval. No work by BWP will proceed
prior to the Applicant's payment of the construction cost estimate.
4.30 (c) The water service will end at the curb or property line at the option of BWP. The Customer
shall be responsible for the expense of installation and maintenance of the lines on the Customer's side
of the property line connecting to BWP’s service at the meter’s outlet where construction of the
Customer's facilities began.
4.30 (d) BWP will furnish and install and, thereafter, maintain all meters, pipes, equipment, and
materials for the water service and title to all such meters, pipe, equipment, and materials shall remain
for all time at BWP. BWP title and responsibility on ¾-inch through two-inch water service shall end
at the outlet side of the meter; the customer’s ownership and responsibility begins with the meter
gasket. For three-inch and larger meters, shall end at the outlet side of the vault in underground
installations.
4.30 (e) Only duly authorized employees of BWP are allowed to connect the Customer's service or to
disconnect same from BWP’s water mains.
4.30 (f) Where location of the meter box or vault on the City side of the property line is not practicable,
the meter box or vault shall be located on the Customer's premises at a point adjacent to the crossing
of the service pipe with the property line or such other location that may be agreed upon by BWP at
its option.
4.30 (g) BWP shall not be required to install or allow to remain installed a meter, which in BWP’s
opinion, will not accurately measure normal water flows.
4.30 (h) The water meter shall be accessible at all times for inspection, reading, and testing regardless
of whether the meter is in public right of way or on the Customer's premises.
4.30 (i) Water meter boxes shall not be located within 3' of driveways, water vaults within 6', of
driveways except at the option of BWP for its operating convenience. Water meter boxes shall not be
located within 3' from top of “X”, and 5‘ from parkway trees except at the option of BWP for its
operating convenience. Refer to standard drawing, PSD 624 (location of service vault/box). A copy of
the standard drawing may be provided by calling BWP Water Engineering at (818) 238-3500.
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EXHIBIT A

4.30 (j) If BWP finds that the Customer has caused damage to the public right of way as a result of
Customer's construction on his own premises, such as due to trench slope, BWP shall notify the City’s
- Public Works Department.
4.30 (k) Where static water pressure is in excess of eighty (80) pounds per square inch or other pressure
as may be stipulated by the City's adopted version of the Uniform Plumbing Code Section 1007 (b),
an approved-type pressure regulator shall be installed by the Customer and the pressure reduced to
eighty (80) pounds per square inch or less.
4.30 (l) All curb cocks or valves installed by BWP on the inlet side of the water meter shall be for the
exclusive use of BWP and shall not be operated by anyone other than authorized employees of BWP.
4.30 (m) Each Customer's meter installation shall be provided with a suitable shut-off valve located
within one foot of the meter, and there shall be no tap or branch between this valve and the meter.
4.30 (n) The Customer shall pay for a traffic rated vault and cover when the water service is within 3'
of the driveway or any other area subject to traffic loads.
4.30 (o) Water services 2" and smaller may be relocated up to 10'- 0" laterally on property, and the
relocation cost shall be paid by the Customer. Relocations greater than 10'- 0" will require
abandonment of the old service, and installation of a new service shall be paid by the Customer.
4.30 (p) When a Customer requests a new service at a location where there is an existing main in the
street available for the service, the Customer must pay the deposit and fees to place the new service in
the street, and abandon an existing service from the main in the alley.
4.30 (q) A Customer shall not install any quick-closing valve or other equipment or devices which
will cause excessive pressure surges in BWP’s Water System. A violation of this subsection will be
cause or immediate termination of service. The Customer will be liable for all damages resulting from
the installation or use of any such equipment.
4.31

CONNECTION TO EXISTING WATER MAINS

4.31 (a) An Applicant applying for water service to a lot with no prior service, which is adjacent to a
water distribution main installed by or at direct cost to BWP according to BWP records, shall, before
such application is accepted, pay to BWP a Water Distribution Main Charge. The charge shall be based
on the entire footage of the lot as measured on the side adjacent to the main from which the service is
to be taken.
4.31 (b) An Applicant applying for water service to a lot which may be served from an alley, where
no service is available from the street, shall be required to provide stub-outs to the street to within 4
feet of the curb line. Such stub-outs shall be adequately monumented as to location and include a
detailed site plan with dimensions as to location. A site inspection will be required prior to sign-off.
The Customer will also pay a Water Distribution Main Charge based on the front footage of the
property on the street where the new main will eventually be constructed.
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EXHIBIT A

When the water service is required for fire protection, the supply line shall be designed to carry
adequate fire flows from both the alley and the street sides of the system. A new fire service that is
greater than 2 inches in size will not be connected to a 4 inch alley main.
When this occurs in a commercial/manufacturing/industrial area, and the main in the street is less than
a 12" main, a Water Main Replacement Fee will be collected in addition to the deposit and fees to
install the service.
When BWP installs a new water main in the street to replace an existing water main in the alley,
property owners connected to the alley main must relocate their private building supply lines from the
alley side of the property to the street side. BWP will cover the construction costs related to this
relocation, including permit fees. Affected property owners will receive detailed instructions for the
relocation process from BWP in advance.
4.31 (c) Where service may be provided from more than one water main fronting Applicant's property,
the point of connection and meter location will be at BWP’s discretion.
4.31 (d) The Customer shall pay for the abandonment of services no longer necessary to serve the
property.
4.31 (e) Payment: BWP will provide the customer with an estimate for the construction cost and fees
associated with the customer’s project. The construction cost estimate for the water works in the City’s
right-of-way will cover the cost of labor, material, equipment, paving, and other fees described in these
Rules and Regulations. The estimate shall be paid in full and in advance of any work by BWP. The
actual costs of installation will be determined after construction is completed. If the actual cost is less
than the estimate, the customer will be refunded the difference. An additional deposit will be required
before installation if there are changes to the original scope of work or a change in field conditions.
The cost estimate is valid for one year. The customer shall contact Water Engineering/Planning
Section to renew the cost estimate if the estimate is older than one year.
4.32

MAIN EXTENSIONS

4.32 (a) An Applicant applying for water service where no water distribution main exists shall,
before such application is accepted, pay the estimated cost of a main extension to the property to be
served, based on BWP’s estimate of the costs to extend a distribution main to the Applicant's
property.
4.32 (b) The Applicant shall deposit with BWP the estimated amount of the cost to BWP of extending
the distribution main to provide service to the Applicant's property, including administration and
overhead. Upon receipt of this deposit, BWP will proceed with the plans for the installation of the
water main extension. If upon completion of the installation, the actual cost is greater than the amount
deposited, the Applicant shall pay the difference to BWP. If, however, the actual cost, including
administration and overhead cost, is less than the estimated amount deposited, the difference will be
refunded by BWP.
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EXHIBIT A

4.34

MAINLINE REPLACEMENTS

4.34 (a) BWP reserves the right to require mainline replacement if a development or
redevelopment/tenant improvement does not meet current Water System standards or would demand
more mainline capacity for consumption or fire suppression than existing facilities could adequately
supply. BWP shall have the sole authority for making the determination of existing mainline capacity
and the demand for capacity imputed to the development or redevelopment. The cost of any mainline
replacement required to serve the development or redevelopment shall be borne entirely by the
Applicant.
4.34 (b) All new water mains constructed in a residential zone will be 8 inches in diameter unless
determined otherwise by BWP.
4.34 (c ) If the existing mainline is less than 8 inches in diameter in any residential zone in street rightof-ways, fronting on a proposed development or redevelopment requiring service, the mainline shall
be replaced in such streets at the expense of the Applicant. The replacement size shall be 8 inches in
diameter. R-1 and R-2 zoning are exempt from this requirement.
4.34 (d) If the existing mainline is less than 12 inches in diameter in any Commercial, Manufacturing,
or Industrial Zone in street right-of-ways fronting the proposed development or redevelopment
requiring service, the mainline shall be replaced in such streets at the expense of the Applicant. The
minimum size shall be 12 inch diameter.
The sole exceptions shall be for frontages on streets extending into areas of lower land uses, such that
future replacement mains would clearly be less than 12 inches in diameter.
4.34 (e) In lieu of replacing existing water mains [as stated in Sections 4.34 (c) & 4.34 (d)], the
Applicant may be required by BWP to pay an equivalent Water Main Replacement Fee (WMRF) if
BWP determines that replacement of the mainline would not be in the best interest of BWP at that
time. WMRF for both residential and commercial zones are shown in the Citywide Fee Schedule
Section 7 (C). WMRF is based on 50% of the estimated cost to install 12" diameter pipe (commercial
zones) or 8” diameter pipe (residential zones); however, in those instances where the Applicant owns
the property on both sides of the street fronting the proposed future main, the Applicant shall pay
100% of the estimated cost.
4.34 (f) City government projects that are required to have mainline replacements under these Rules
and Regulations shall be exempt from the Water Main Replacement Fee.
4.34 (g) If the water main fronting a new development or redevelopment/tenant improvement has been
installed within ten years pursuant to Section 4.34 (e), the developer shall pay the WMRF as shown in
the current Citywide Fee Schedule.
4.34 (h) Minor Tenant Improvement (TI) projects will be required to pay WMRF if a new water
service is required. TI projects located on corner lots and require a new water service (domestic, fire,
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and/or irrigation), a WMRF will be applied only on the property frontage adjacent to the existing water
main where the new service tap will occur.
4.35

BACKFLOW PREVENTION

4.35 (a) Should state law change or should there be a conflict between the state law and these Rules
and Regulations; the state law shall govern. The State Water Board adopted its Cross-Connection
Control Plan Handbook (CCCPH) on July 1, 2024 under the Safe Drinking Water Act (SDWA), which
established enforceable Standards for California’s Public Water Systems such as Burbank Water and
Power (BWP). These standards are included in the BWP Cross-Connection Control Plan (CCCP).
Health, as amended, insofar as it is applicable to the protection of the water supply of BWP is hereby
incorporated herein as if set forth in full.
4.35 (b) BWP is responsible to protect the public water supply from contamination by implementation
of a cross-connection control program. The program includes, but shall not be limited to, the following
elements:
(1)

Operating rules as covered in this section of the Rules and Regulations for Water Service.

(2)

Plan review for all proposed service connections to evaluate the premises for potential crossconnection.

(3)

Conducting surveys to identify water user premises where cross-connections are likely to
occur.

(4)

Provisions for backflow protection by the water user.

(5)

Provision of trained staff to carry out the program.

(6)

Procedures for testing backflow assemblies.

(7)

Maintenance of records of locations, tests, repairs of backflow assemblies.

4.35 (c) No water service connection to any premises shall be installed or maintained by BWP on
which there exists, or there is suspected to exist, any actual or potential cross-connection between the
public water supply and any other piping, fixtures, appliances, equipment, drains, or any system which
might cause contamination or pollution through backflow or back-siphonage unless the water service
is protected as required by state law. All Applicants shall be required to pay a Plan Check Charge as
set in the Burbank Fee Resolution for plan review. Single-family residences shall be exempt from this
charge.
4.35 (d) BWP shall evaluate the Customer's premises for the degree of potential hazard to the public
water supply. The abatement of cross-connections within the Customer's premises remains, however,
the responsibility of the Customer, under the administrative control of the Los Angeles County
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Department of Health Services.
4.35 (e) The Customer shall be responsible for providing, installing, testing, and maintaining all
required backflow prevention assemblies at their expense. The Customer will pay a monthly Backflow
Prevention Assembly Charge for each backflow prevention assembly as set in the Burbank Fee
Resolution. The Customer must provide testing by the due date, as shown on the Backflow Assembly
Test Report. If testing is not provided to BWP by the due date as shown on the Backflow Assembly
Test Report, BWP may hire a private plumber to do the testing and charge the customer the actual
testing cost plus a $65.00 administrative fee. Failure to submit a test form for a backflow prevention
assembly that has passed testing requirements is considered a cross-connection violation and must be
corrected. Non-compliance may result in termination of water service and/or fines
4.35 (f) Any backflow prevention assembly required herein shall be a lead-free model and size
approved by the Foundation for Cross-Connection Control and Hydraulic Research of the University
of Southern California and listed on the Foundation's current list of Approved Backflow Prevention
Assemblies.
4.35 (g) Backflow Prevention assemblies shall be installed in accordance with BWP Water Division
Standard Plans.
(1)

Backflow assemblies shall be installed to provide the clearances shown on the Standard Plans
to facilitate inspection and maintenance.

(2)

Backflow assemblies shall be installed as close to the water meter as practical, but in all cases
before the first branch line.

(3)

Backflow assemblies shall be installed outside the structure being served. Decorative
screening, walls, and/or landscaping shall be approved by the Design Review Committee.

4.35 (h) It shall be the duty of the Customer, at any premises where backflow prevention assemblies
are installed, to have certified inspections and operational tests made upon installation at least once
per year. In those instances where BWP deems the hazard to be great, certified inspections may be
required at more frequent intervals. These inspections and tests shall be at the expense of the Customer.
BWP shall notify the Customer when testing of backflow prevention assemblies is needed. The notice
shall contain the date when the test must be completed and returned to BWP. These assemblies shall
be repaired, overhauled, or replaced within 30 calendar days at the expense of the Customer whenever
said assemblies are found to be defective. Records of all tests, repairs, and maintenance shall be made
available to BWP.
4.35 (i) The inspection, testing, and repairs of approved backflow assemblies shall be performed by
a certified Backflow Prevention Assembly Tester licensed by the A m e r i c a n W a t e r W o r k s
A s s o c i a t i o n who must be registered with BWP’s online cross connection management portal.
Inspection reports must be submitted electronically through BWP’s online cross connection
management portal. Written reports will not be accepted.
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4.35 (j) Service of water to any premises may be discontinued by BWP to insure the health and safety
of all Customers of the public water supply:
(1)

if a backflow assembly is not properly installed, tested and maintained, or

(2)

if any defect is found in an installed backflow prevention assembly, or

(3)

if it is found that a backflow prevention assembly has been removed or by-passed, or

(4)
(5)

if unprotected cross-connection exist on the premises, or
if a user supervisor has not been designated (if required), or

(6)

if records of tests, repairs, and maintenance are not provided to the Department.

Service will not be restored until such conditions or defects are corrected, and any charges to BWP
paid.
4.35 (k) BWP may, at its discretion, require an industrial water user to designate a user supervisor
when the industrial Customer's premises have a multiple piping systems that conveys various types of
fluids, some of which may be hazardous and where changes in the piping system are frequently made.
The user supervisor shall be responsible for the avoidance of cross-connections during the installation,
operation, and maintenance of the Customer's pipelines and equipment.
4.35 (l) The type of backflow protection that shall be provided shall be commensurate with the
degree of hazard that exists on the Customer's premises.
(1)

An approved air-gap separation is required for any premise where the public water supply is used
to supplement a reclaimed water supply.

(2)

An approved air-gap separation is required or, if approved by the California Department of
Health Services, an approved reduced-pressure, principle backflow prevention assembly at the
service connection may be provided in lieu of an air-gap for:
a. premises where there are wastewater pumping and/or treatment plants, and there is no
interconnection with the potable water system. This does not include a single-family
residence that has a sewage lift pump.
b. premises where reclaimed water is used, and there is no interconnection with the potable
water system.
c. premises where hazardous substances are handled in any manner in which the substances
may enter the potable water system. This does not include a single-family residence that
has a sewage lift pump.
d. premises where there is an unapproved auxiliary water supply, which is interconnected
with the public water system.
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EXHIBIT A

e. premises where the fire system is supplied from the public water system and interconnected
with an unapproved auxiliary water supply.
(3)

An approved lead-free reduced-pressure, principle backflow prevention assembly is required at
the service connection for:
a. premises where there are irrigation systems into which fertilizers, herbicides, or
pesticides are or can be injected.
b. premises where there is an unapproved auxiliary water supply, and there are no
interconnections with the public water system.
c. premises where entry is restricted so that inspections for cross-connections cannot be
made with sufficient frequency or at sufficiently short notice to assure that crossconnections do not exist.
d. premises where there is a repeated history of cross-connections being established or reestablished.
e. premises where multiple domestic water services are installed on the same parcel with
the potential of an interconnection between the water services.

(4)
4.36

An approved lead-free double-check backflow prevention assembly is required at the service
connection for premises where the fire system is supplied from the public water system.
TEMPORARY CONNECTION

4.36 (a) Temporary connections to BWP’s water system must be in accordance with Article 4.20 (c),
including the requirement for application and payment of fees.
4.36 (b) Temporary connections requiring use of public fire hydrants shall be made in conformance
with the provisions of Article 4.14.
4.36 (c) Temporary connections involving usage of existing meter services, such as for demolition
projects, shall be made in conformance with these Rules and Regulations, including the applicable fee
schedules.
4.36 (d) BWP reserves the right to remove a Customer from use of a fire hydrant if the use is causing
a disturbance to the water system.
Return of the deposit is subject to the payment for water used at the applicable rate and return of the
fire hydrant meter in satisfactory condition. Damages to the hydrant meter shall be paid for by the
Customer.
4.37

SPECIAL FACILITIES
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The General Manager may establish and enforce charges and conditions for furnishing and supplying
water service to any property of a character not adequately provided for in these water Rules and
Regulations.
4.37 (a) Requirements. When water service is required for property at an elevation above sea level of
eight hundred and ninety (890) feet or higher, payment of a Special Facilities Charge shall be required
in addition to all other charges set forth in these Water Rules and Regulations before application for
water service to the property can be accepted by BWP, except when the Special Facilities Charge has
been paid by the previous Owner of and for the same parcel of land, or when water service can be
obtained from an existing water main for which there is no Special Facilities Charge outstanding.
4.37 (b) Contents. Special Facilities Charge shall include the entire cost of the facilities required,
including, but not limited to:
(1)

Cost of the land for reservoir, booster pumping plant, water main to the reservoir site, and access
roadway to the reservoir site, cost of the reservoir, booster pumping plant, water mains, and
necessary equipment appurtenant thereto, and the cost of installation thereof; grading, paving,
retaining walls, curbs, drainage work and structures; and other necessary works to make said
water plant facilities a permanent operating water installation integrated with the water system
of the City.

(2)

Location, size, capacity, and other specifications for the design and construction shall be
prescribed by the General Manager.

(3)

All of the aforesaid land acquisitions, water plant, and installations, facilities, and equipment,
shall be dedicated to the City as contribution of utility plant and integrated into the water system
of the City.

(c) Refunds. When said Special Facilities water main extension is to be utilized to serve properties additional to that
of the original Applicant for whom installed, BWP shall collect a Special Facilities Charge from the Owner of said
additional property to be served, as a condition precedent to acceptance of the application and furnishing water
service from said water main extension, and the amount so collected by BWP shall be refunded to such original
Applicant. Collection of the Special Facilities Charge for the purpose of making a refund to the original Applicant
shall be on a pro-rata basis, which shall be the ratio that the frontage or area paralleling the water main for that lot or
parcel of land bears to the total frontage or area of all lots or parcels of land paralleling the same water main
extension as aforesaid between elevation eight hundred ninety (890) feet and one hundred (100) feet below the
bottom of the reservoir(s). To ascertain frontage, when said water main extension is entirely in, on, or over a lot or
parcel of land owned by an Applicant for such water service, so that no other land ownership fronts on such water
main extension, this Customer shall bear the full cost of said water main extension.
Refunds shall be made only if, as, and when Special Facilities Charges are collected from other
Customers requiring service from this water main extension within fifteen (15) years of date of
payment, and not otherwise. Any charges collected subsequent to said fifteen (15) year period shall
become the property of BWP.
4.37 (d) Exception. The provisions of this section do not apply to any division of land processed
pursuant to the provisions of Chapter 27 (Subdivisions) of the Burbank Municipal Code.
4.37 (e) Special Facilities. Special Facilities required for specific developments may be designed and
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EXHIBIT A

constructed by the Developer if permitted by the General Manager. Design, plans, specifications, and
construction shall meet with the General Manager's approval.
4.40

WATER METERS

4.40 (a) In all cases where a water meter is to be set, BWP will, insofar as is practicable, locate the
meter at a point designated by the Customer.
4.40 (b) When the location of a water meter is to be changed at the Customer's request, the change
will be made by BWP at cost, including administrative and overhead costs, prepaid by the Customer.
4.40 (c) In the event that a Customer questions a water bill pursuant to Article 1.41 and requests a
meter test, BWP shall perform the test without charge to the Customer, provided that no such test shall
have been performed on that service within the twelve months immediately preceding. If a meter test
has been performed on that service within the twelve months immediately preceding, the Applicant
shall be required to make a deposit with BWP before it will perform the meter test. If a water meter is
found to register between 98 percent and 102 percent of correct, BWP considers the meter accurate by
the standards of the water industry, and no adjustment to billings shall be made pursuant to Article1.41,
and the deposit will be forfeited. If the meter is found to register outside of the range, the deposit will
be refunded to the Customer and an adjustment made pursuant to Article 1.41.
4.40 (d) If an Applicant desires service for a hotel with restaurant facility, separate meters shall be
required such that water for all restaurant purposes (except fire protection in the restaurant) is excluded
from water leading to the balance of the facility. This measure is to facilitate wastewater billing.
4.40 (e) A separate irrigation meter will be required if the landscaped area is larger than 2,500 square
feet or more than 50,000 gallons of potable water use.
4.41 UNMETERED WATER
It is generally the policy of BWP to not allow unmetered usage of water in Burbank except for
extinguishing fires.
4.50

WATER SERVICE DISCONNECTION

4.50 (a) The use of water on any premises which may cause water or other matter to enter or be forced
into BWP’s water distribution system or if apparatus is connected to the service which may in any way
be detrimental to the service rendered by BWP, to its other Customers or to the general public is
prohibited and shall be considered by BWP to be a violation of the Rules and Regulations.
4.50 (b) The Customer may request that BWP turn-on or turn-off the water service at the City valve
for the purpose of making repairs or changes to Customer's plumbing. The Customer will be billed for
the turn-on or turn-off according to the rate set in the Burbank Fee Resolution.

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PART 5

RULES AND REGULATIONS GOVERNING
USE OF RECYCLED WATER

APPROVED:
Richard Wilson

Date

Assistant General Manager
Water Systems
Burbank Water and Power

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EXHIBIT A

PART 5
5.01

RULES AND REGULATIONS GOVERNING USE OF RECYCLED
WATER

PURPOSE

5.01 (a) The City does not have any naturally occurring water rights and must import all its potable
water at substantial economic and environmental cost. To reduce the City’s dependence on expensive
and often drought limited imported potable water, tertiary treated wastewater collected and treated by
the City’s Public Works Department and distributed by BWP shall be made available for beneficial
use as recycled water.
5.01 (b) The tertiary treated recycled water distributed by BWP is permitted for the following
beneficial uses:
1. Surface Irrigation
2. Impoundments
3. Industrial or commercial cooling using a cooling tower or evaporative condenser
4. Priming drain traps
5. Industrial Process Water
6. Decorative fountains
7. Commercial laundries
8. Consolidation of backfill around potable water pipelines
9. Artificial snow making for commercial outdoor use
10. Commercial car washes
11. Industrial boiler feed
12. Backfill consolidation around nonportable piping
13. Soil Compaction
14. Mixing Concrete
15. Dust control
16. Cleaning roads, sidewalks, and outdoor work areas
5.01 (c) The use of recycled water is essential for the City’s conservation and sustainability goals,
increases the City’s resilience for future droughts, and develops a viable local water supply
5.01 (d) Customers subject to mandatory recycled water use in accordance with section 5.02 below
are required to utilize recycled water in place of potable water for all approved uses where economic
and practical.
5.02

PARCELS SUBJECT TO MANDATORY USE OF RECYCLED WATER

Recycled Water Zones have been developed to determine mandatory recycled water use requirements.
Recycled Water Zones 1 through 3 are delineated in the following manner:
(1)

Zone 1 consists of parcels which are located adjacent to a current or proposed recycled
water main.

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(2)

Zone 2 consists of parcels which will require an additional recycled water distribution
main less than 250 feet long to serve the subject parcel with recycled water.

(3)

Zone 3 consists of parcels which will require an additional recycled water distribution
main greater than 250 feet but less than 1,000 feet long to serve the subject parcel with
recycled water.

Recycled water use will be required for all parcels within Recycled Water Zones 1, 2, and 3 which
have greater than 2,500 square feet of landscaped area or greater than 50,000 gallons per year of
potable water use which can be substituted with recycled water. Residential parcels zoned R-1 and R2 (single-family and duplex) are not permitted to utilize recycled water.
Parcels located in Recycled Water Zone 1, which are not exempt from mandatory recycled water use
requirements, must convert to utilize recycled water upon notification by BWP that recycled water is
available at the property. It is the parcel Owner’s responsibility to modify their piping and equipment
to lawfully use recycled water. Conversion to recycled water will be required within 180 days of
notification by BWP of recycled water availability.
Parcels located in Recycled Water Zone 2 are subject to the same requirements as those in Zone 1. As
BWP prepares to install a distribution lateral fronting the property, the Owner will be notified that
recycled water will be available. Conversion to recycled water will be required within 180 days of
notification by BWP of recycled water availability.
Parcels located in Recycled Water Zone 3 should prepare for the use of recycled water when the parcel
undergoes new construction or a significant remodel. BWP will determine in the future when to serve
these parcels.
When BWP constructs a recycled water main fronting a portion of a parcel, that parcel becomes subject
immediately to the required use of recycled water and is reclassified as a Zone 1 parcel.
All properties located within Recycled Water Zones 1, 2, and 3 that are subject to the required use of
recycled water will be exempt from the requirements of the model landscape ordinance. The use of
recycled water, when required, will be a condition of potable water service.
5.03

APPLICATION AND APPROVAL

5.03 (a) An application for recycled water service shall be made in writing, signed by the Applicant,
Owner, or Customer. A signed application is an agreement to comply with these rules and regulations
governing the use of recycled water.
5.03 (b) The Customer is required to obtain approval to utilize recycled water from the Los Angeles
County Department of Public Health (LACDPH) and State Water Resources Control Board Division
of Drinking Water (DDW) and any other governmental approval applicable to such use prior to
construction or implementation.

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EXHIBIT A

5.03 (c) The Customer must construct and/or modify their potable and recycled water systems to be
horizontally and vertically separated and in compliance with the requirements of all applicable
Federal, State, and local statutes, ordinances, and regulations.
5.04

SERVICE LINE

5.04 (a) Size, Location, and Installation of Service Line. BWP reserves the right to determine the size
of the service lines, the service connections, the meters, and shall also have the right to determine the
kind and size of backflow protection devices for potable and recycled water service. The service lines
shall be lead-free and installed to the property line of the Customer's property, abutting the public
street or easement of the recycled water main.
(1)

BWP reserves the right to limit the area of land to be supplied by one service connection
to one Owner. A service connection shall not be used to supply adjoining property of
a different Owner. A homeowners association responsible for maintaining common
area landscaping shall be considered one Owner.

(2)

When property provided with a service connection is subdivided, such connection shall
be considered as serving the lot or parcel of land that it directly or first enters.
Additional mains and/or recycled water service lines will be required for all subdivided
areas in accordance with the Rules and Regulations.

(3)

All recycled water used on any premises must first pass through a meter. Customers
shall be held responsible and charged for all recycled water passing through their
meter(s).

(4)

Every recycled water service line installed by BWP shall be equipped with a curb stop
or gate valve on the inlet side of the meter. Such valve or curb stop shall be for the
exclusive use of BWP in controlling the recycled water supply through the service line.
The Customer is prohibited from using this valve. If the curb stop or valve is damaged
by the Customer's use, the repair or replacement shall be at the Customer's expense.

(5)

The Customer shall provide a suitable shut-off valve located within one foot
downstream of the outlet side of the meter. There shall be no tap or branch between
this valve and the meter. The valve shall be owned and maintained by the Customer.

(6)

If the customer has multiple recycled water uses under Section 5.01(b), the customer
may be required to install multiple dedicated recycled water services for one or more
uses as directed by BWP, LACDPH, and/or DDW.

5.04 (b) Construction Fee (Hook up). The fee for providing the recycled water service line, meter, and
ancillary facilities as set forth in these Rules and Regulations is the actual cost to BWP for the
installation as set forth in the City of Burbank Fee Resolution. BWP will provide the customer with
an estimate for the construction cost and fees associated with the customer’s project. The construction
cost estimate for the water works in the City’s right-of-way will cover the cost of labor, material,
equipment, paving, and other fees described in these Rules and Regulations. The estimate shall be
paid in full and in advance of any work by BWP. The actual costs of installation will be determined
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EXHIBIT A

after construction is completed. If the actual cost is less than the estimate, the customer will be
refunded the difference. An additional deposit will be required before installation if there are changes
to the original scope of work or a change in field conditions. The cost estimate is valid for one year.
The customer shall contact Water Engineering/Planning Section to renew the cost estimate if the
estimate is older than one year. This fee may be waived for Customers who are required to convert
their existing on-site uses to recycled water.
5.04 (c) Connection Fee. The Connection Fee for a new user who does not have an existing connection
or who is increasing service/meter sizes shall be the same as for domestic services as set in the City of
Burbank Fee Resolution. Credit shall be given for domestic services converted to recycled services
provided the domestic service is abandoned. This fee may be waived for Customers who are required
to convert their existing on-site uses to recycled water.
5.05

BACKFLOW PROTECTION

5.05 (a) A physical interconnection between the potable and the recycled water systems is prohibited.
Separation of the potable and recycled water systems is essential to the protection of water quality in
the potable system. BWP will perform regular inspection and/or testing to confirm this separation.
5.05 (b) If a premise is supplied with both potable water and recycled water, then backflow protection
with an approved air gap (AG) must be provided at each potable water service connection. A reduced
pressure principle (RP) backflow preventer may be used in-lieu only with the approval of DDW and
BWP.
5.05 (c) Backflow preventers are not normally used on recycled water systems. However, BWP shall
maintain water quality in the recycled distribution system. An approved lead-free backflow preventer
may therefore be needed at a specific meter where on-site exposures could impact the quality of the
recycled water supply (i.e. fertilizer injection, additions of corrosion inhibitors).
5.05 (d) An approved lead-free detector check assembly backflow device is required on all recycled
water fire services. The meter on this assembly will be utilized to indicate prohibited connections to
the recycled fire system.
5.05 (e) If potable water is temporarily used to supply the on-site recycled water system, the
connection shall be protected with a reduced pressure principle (RP) device or approved air gap. The
temporary connection will not be allowed unless the normal recycled water supply is physically
disconnected.
5.06

SCHEDULING RECYCLED WATER

BWP reserves the right to control and schedule the time of use and volume of recycled water usage if
scheduling is necessary for purposes including, but not limited to, the maintenance of an acceptable
working pressure in the recycled water system and for providing reasonable safeguards in relation to
public health.

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5.07

ON-SITE RECYCLED WATER FACILITIES

5.07 (a) Any on-site recycled water facility shall be provided by the Applicant, Owner, or Customer,
at the Applicant's expense. The Applicant, Owner, or Customer shall retain title to all such on-site
facilities.
5.07 (b) On-site facilities shall conform to the requirements of Federal, State, and local agencies, in
addition to these Rules and Regulations.
5.07 (c) A current set of record drawings of the on-site recycled water facilities shall be submitted to
BWP. The drawings shall show both the recycled and the potable water systems. Copies of these
drawings must be retained on-site for inspection at any time.
5.07 (d) On-site facilities must be approved by BWP, LACDPH, and DDW prior to the initiation of
recycled water service and inspected at regular intervals thereafter for compliance with the Rules and
Regulations.
5.07 (e) Hose bibbs shall not be installed on the recycled water system. Quick-couplers fitted with
hose bibbs shall not be left unattended.
5.07 (f) Drinking fountains shall be placed beyond the range of or protected from the spray of recycled
water.
5.07 (g) Parallel recycled and potable pipelines shall not be laid in a common trench and shall have
no less than ten feet of horizontal separation.
5.07 (h) The recycled water system shall be operated to prevent or minimize runoff or discharge
outside the Customer's area. Should the application rate exceed the soil infiltration rate, an automatic
system shall be used to program several shorter duration watering cycles to control runoff.
5.07 (i) Any changes to the on-site recycled water system or operating procedures shall be reported
to BWP in writing.
5.07 (j) All recycled water use signs must display an international symbol similar to that shown in
Figure 60310-A in California Code of Regulations (CCR) Title 22 § 60310(g).
5.08

NEW RECYCLED WATER FACILITIES

5.08 (a) An application for recycled water service shall be submitted to BWP prior to commencing
construction.
5.08 (b) A Customer may also be required to submit an application for recycled water use to the Los
Angeles County Department of Public Health and, if required, DDW, and their approval must be
obtained prior to commencing construction. These agencies may require inspection of recycled
facilities during construction.

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5.08 (c) Prior to commencement of service to any on-site system using recycled water, the installed
system shall be tested under active conditions for compliance with the Rules and Regulations.
5.09

CONVERSION OF EXISTING FACILITIES TO RECYCLED WATER

5.09 (a) Where it is planned that an existing potable water system be converted to a recycled water
facility, the facilities to be converted to recycled water shall be investigated in detail, including a
review of any record drawings, preparation of required reports, and determinations by BWP of
measures necessary to bring the system into full compliance with the Rules and Regulations The owner
is responsible to lawfully modify their system to use recycled water and will do so at their expense.
5.09 (b) No existing potable water facilities shall be connected to or incorporated into the recycled
water system without BWP, LACDPH, and DDW approval.
5.09 (c) The converted recycled water facility shall be tested under active conditions for compliance
with the Rules and Regulations.
5.10

MARKING OF ON-SITE PIPES AND APPURTENANCES

5.10 (a) All recycled water and potable water piping and appurtenances must be identified in
accordance with the Recycled Water User Manual developed by the Los Angeles County Recycled
Water Advisory Committee. This manual is available from BWP or on the internet at
https://www.lacsd.org/waterreuse.The owner is responsible for complying with all applicable Federal,
State, and local statutes, ordinances, and regulations.
5.11

ON-SITE SUPERVISOR

5.11 (a) Operation and Surveillance. The operation and surveillance of on-site recycled water systems,
whether they are public or private, shall be under the management of an on-site supervisor designated
by the user and approved by BWP.
5.11 (b) Identification of Supervisor. The identity of the current on-site supervisor will be kept by the
LACDPH as well as BWP. It is the responsibility of the user to give notice of any changes in this
position.
5.11 (c) Responsibility of Supervisor. The on-site supervisor shall be responsible for the installation
and use of pipelines and equipment in accordance with the Rules and Regulations set forth by BWP,
as well as applicable Federal, State, and local statutes.
Although the on-site supervisor shall oversee the day-to-day operations of on-site facilities, BWP
reserves the right to enter the user's premises for the purpose of inspecting on-site water facilities and
areas of water use to ensure compliance with said Rules and Regulations.

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EXHIBIT A

5.12

INSPECTION OF FACILITIES

5.12 (a) BWP reserves the right to inspect the premises to assure compliance with these requirements.
Inspection may include the domestic water system if the likelihood of cross-connection hazards exists.
The following inspections will be performed:
• Annual visual inspection to ensure compliance with recycled water identification requirements
including, but not limited to, signage, labeling, and irrigation system components.
• Shutdown test to detect the presence of physical cross-connections between on-site potable and
recycled water piping.
5.12 (b) Customer shall have the on-site supervisor accompany BWP’s inspector during the inspection.
Customer shall have available at time of inspection, current plans of both the domestic and recycled
piping system.
5.12 (c) Failure to comply with these inspection requirements may result in a suspension of recycled
and potable water service to the property.
5.13

WARNING SIGNS AND LABELS

5.13 (a) Warning signs shall be visibly posted at all reasonable entrances to notify the public where
the recycled water is being used and that it is unsafe to drink.
5.13 (b) The size and placement of the signs will be dependent on the nature of the facility. A detailed
plan showing placement of signs and their size shall be submitted for approval prior to establishing
recycled water service.
5.13 (c) As a minimum, signs shall be no smaller than 8" x 4" with 1/2" letters labeled RECYCLED
WATER - DO NOT DRINK.
5.14

PROPERTY OWNER’S RESPONSIBILITY

5.14 (a) If a property utilizing recycled water is sold or the financial responsibility for payment of the
recycled water bills is transferred, the application and approval for recycled water service shall be
void. The new Owner or operator must reapply for recycled water service in accordance with these
Rules and Regulations.
5.14 (b) Property Owner agrees that all leases of a property utilizing recycled water will include
language regarding the use of recycled water and compliance with these Rules and Regulations.
5.15

RECYCLED WATER FOR WATER TRUCKS AND MOBILE SWEEPERS

5.15 (a) Recycled water shall be made available to water trucks for use in landscape irrigation, dust
control, or construction activities and mobile sweepers for pavement sweeping.

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EXHIBIT A

5.15 (b) The water truck or mobile sweeper shall contain an approved air gap between the filler tube
and the tank to prevent back-siphonage. The vehicle shall be clearly labeled RECYCLED WATER DO NOT DRINK.
5.15 (c) Applicant shall first comply with and execute a Temporary Recycled Water Use Agreement.
Agreement requires the following:
(1)

Applicant shall be a contractor licensed by the State of California.

(2)

Applicant shall have a City Business License.

(3)

Applicant shall maintain a log of all transfers of recycled water. Any transfers outside
the City must be authorized by BWP.

(4)

Applicant shall attend training session on the use of recycled water.

(5)

All vehicles to be used for the transfer of recycled water shall be inspected by BWP
before use is authorized.

(6)

All required fees and deposits shall be paid before use is authorized.

(7)

Water trucks that utilize recycled water are not allowed to convert back to use for
potable water.

5-8
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EXHIBIT A

PART 6

WATER RATES, FEES, AND CHARGES

APPROVED:

Richard Wilson

Date

Assistant General Manager
Water Systems
Burbank Water and Power

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EXHIBIT A

PART 6

WATER RATES, FEES AND CHARGES

Water supplied to the City used for extinguishing fires, sewer flushing, storm drain flushing, and street
sweeping shall be supplied free of charge.
Current Water Rates, Fees (including development fees and plan reviews), and Charges are
enumerated in the current City of Burbank Fee Resolution, Article XI, Water Rates and Charges, on
file at the City Clerk's Office, and on our website at:
https://www.burbankwaterandpower.com/water/water-rates-and-charges
(Current Rate Resolution).
6.01

SINGLE FAMILY RESIDENTIAL SERVICE RATES

6.01 (a) Applicability. The rates herein set forth shall be applicable to all metered water within the
City serving single-family homes.
6.01 (b) Rates. The single-family residential service water charge shall be made on a monthly basis
and shall be the sum of Water Availability Charge, Quantity Charge, and Water Cost Adjustment
Charge (WCAC), provided that the charge shall be no less than a Minimum Charge each determined
as follows:
6.01 (c) Water Availability Charge. The Water Availability Charge for all size meters shall be a
monthly fee as set in the Current Rate Resolution.
6.01 (d) Quantity Charge. The Quantity Charge shall be computed using the rate in the Current Rate
Resolution.
6.01 (e) Water Cost Adjustment Charge (WCAC). The WCAC shall be computed using the formula
in the Current Rate Resolution. See Section 6.08 for more details.
6.01 (f) Minimum Charge. The minimum charge per Customer shall be the Water Availability Charge.
6.02 MULTI-FAMILY RESIDENTIAL, COMMERCIAL, AND INDUSTRIAL SERVICE
RATES
6.02 (a) Applicability. The rates herein set forth shall be applicable to all metered water within the
City serving multi-family residential, commercial, industrial, the City and schools.
6.02 (b) Rates. The total charge shall be the sum of a Water Availability Charge, a Quantity Charge,
and a Water Cost Adjustment Charge (WCAC) as established in the Current Rate Resolution. The
charges are determined as follow:
6.02 (c) Water Availability Charge. The Water Availability Charge for all size meters shall be a fixed
monthly fee as set in the Current Rate Resolution.
6.02 6.02 (d) Quantity Charge. The Quantity Charge shall be computed using the rate in the Current
Rate Resolution.
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EXHIBIT A

6.02 (e) Water Cost Adjustment Charge (WCAC). The WCAC shall be computed using the formula
in the Current Rate Resolution. See Section 6.08 for more details.
6.02 (f) Minimum Charge. The minimum charge per Customer shall be the Water Availability Charge.
6.02 (g) Water Efficiency Non-Compliance Surcharge. A surcharge will be applied to multi-family,
commercial, and industrial services which are not in compliance with the City’s Water Efficiency
Ordinance. Surcharges are set in the Current Rate Resolution as a percentage of all water charges for
the first year and doubled in subsequent years of non compliance.
6.03

TEMPORARY WATER SERVICE RATES

6.03 (a) Rates. The monthly charge for temporary metered water service shall be the sum of a
Processing Fee, a Quantity Charge, and a Water Cost Adjustment Charge (WCAC). In addition, if a
fire hydrant meter is required for the temporary service, a Rental Rate will be charged.
6.03 (b) Processing Fee and Deposit. A processing fee shall be charged to initiate a temporary water
service account. Customer shall pay a specified deposit to secure the return of the fire hydrant meter,
eddy valve, and valve wrench. The processing fee and hydrant deposit are specified in the Current
Rate Resolution.
6.03 (c) Service Charge. For metered services, the charge will be the Water Availability Charge per
section 6.02.
6.03 (d) Quantity Charge and WCAC. The Quantity Charge and WCAC shall be two times the rates
specified under Section 6.02.
6.03 (e) Estimated Monthly Billing. A charge, specified in the City Current Rate Resolution, shall be
made to cover the expense of each month for each meter not returned for reading and checking as
provided in Article 4.36 (d), obtaining correct reading, and inspecting the meter assembly.
6.03 (f) Rental Rate. Fire hydrant meters shall be rented at the rate specified in the Current Rate
Resolution.
6.04

PRIVATE FIRE PROTECTION SERVICE RATES

6.04 (a) Applicability. These rates shall apply to a Customer for service for private fire lines used
exclusively for fire protection, whether said lines are connected to an automatic sprinkling system or
to a hose attachment.
6.04 (b) Rates. The total monthly bill shall be the sum of a Water Availability Charge, a Water Cost
Adjustment Charge (WCAC), and a Quantity Charge.
6.04 (c) Water Availability Charge. The monthly Water Availability charge shall be as specified in
the Current Rate Resolution.

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EXHIBIT A

6.04 (d) Quantity Charge and WCAC. For all water supplied (as recorded by the detector check valve
bypass meter) other than for fire extinguishing purposes, a charge shall be made at a rate three times
those specified in Section 6.02. Where water is used for purposes not reasonably related to fire
protection, the Division shall either discontinue service or place an FM meter on the service at the
Customer's expense and change the applicable rate schedule from Private Fire Protection Service to
the rate as specified in Section 6.06.
6.05

UNMETERED CITY LANDSCAPE SERVICE

6.05 (a) Applicability. Unmetered service for the landscape irrigation of areas less than 100 square
feet is available to City of Burbank facilities.
6.05 (b) Charges. The charges for an unmetered landscape service shall be the sum of a Water
Availability Charge, a Quantity Charge, and a Water Cost Adjustment Charge for one unit for each
location as established in the Current Rate Resolution. Cumulative billing for unmetered City
landscape service may be approved by the BWP General Manager.
6.06

COMBINATION DOMESTIC/FIRE SERVICE RATE

6.06 (a) Applicability. Combination domestic and fire water service through an FM meter.
6.06 (b) Rates. The total charge shall be the sum of a Water Availability Charge, a Quantity Charge,
and a Water Cost Adjustment Charge (WCAC).
6.06 (c) Water Availability Charge. The Water Availability charge shall be based upon the nominal
meter size, with charges as specified in the Current Rate Resolution.
6.06 (d) Quantity Charge, Water Cost Adjustment Charge. The Quantity Charge and a Water Cost
Adjustment Charge (WCAC) shall be as established in the Current Rate Resolution.
6.08

WATER COST ADJUSTMENT CHARGE (WCAC)

6.08 (a) Purpose. The Quantity Charge specified in previous sections is subject to a water cost
adjustment charge as specified in this Section in order to compensate the City for its varying costs of
purchasing or producing water. The WCAC can be adjusted monthly and shall be calculated to the
nearest five mills ($0.005).
6.08 (b) Formula. The adjustment shall be determined in accordance with the following formula:
Adjustments

= 1000

x

Estimated Water Costs
Estimated Units of

(mills per unit)

Water Sales x .95

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EXHIBIT A

6.08 (c) Definitions.
Estimated Water Costs shall mean the total cost to the City of purchased water delivered to the
City from the Metropolitan Water District (MWD) or other independent suppliers, related
MWD charges such as Readiness to Serve Charge, New Demand Charge, Treated Water
Peaking Charge and Connection Maintenance Charge, pumped groundwater inventory
charges, chemical costs for treating the water, including granular activated carbon, compliance
water testing, Upper Los Angeles River Area (ULARA) Watermaster expense related to the
maintenance, protection and/or development of basin water resources, and the total cost to the
City for electric power to pump water. All such costs shall be estimated monthly by the BWP
General Manager for the next 12-month period and adjusted by any under or over-collections
of water costs experienced by the City. The Council will be advised of any changes in the
WCAC rate.
Estimated Units of Water Sales shall mean the hundreds of cubic feet of potable water sales
for the next 12-month period as estimated by the BWP General Manager.
6.09

RECYCLED WATER SERVICE, SCHEDULE RG-1

6.09 (a) Applicability. The rates herein set forth shall be applicable to all metered recycled water
service within the City.
6.09 (b) Rates. The recycled water charge shall be made on a monthly basis and shall be the sum of
a Water Availability Charge and a Quantity Charge.
6.09 (c) Water Availability Charge. The Water Availability Charge for all size meters shall be a
monthly fee as set in the Current Rate Resolution.
6.09 (d) Quantity Charge. The Quantity Charge shall be computed using the rate in the Current Rate
Resolution. The rate in the Current Rate Resolution is equivalent to 85% of the cost the average
landscape water user would pay annually for the equivalent volume of potable water.
6.10

TEMPORARY RECYCLED WATER SERVICE RATE

6.10 (a) Recycled water service for water trucks is governed under Section 5.15 of the Rules and
Regulations. The charge for water trucks using recycled water shall include a Processing Fee and a
Monthly Service Charge.
6.10 (b) Processing Fee. A processing fee shall be charged to initiate a temporary recycled water
service agreement.
6.10 (c) Service Charge. A service charge per month or portion thereof shall be assessed to cover the
administration of the temporary service and the quantity charge for the recycled water used.
6.10 (d) Recycled Water Hydrant. Temporary water service from a recycled water hydrant shall be
charged the same as from a domestic fire hydrant under Section 6.03.

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EXHIBIT A

6.10 (e) Estimated Monthly Billing. A charge, specified in the Current Rate Resolution, shall be made
to cover the expense of each month for each meter not returned for reading and checking as provided
in Article 4.36 (d), obtaining correct reading, and inspecting the meter assembly.
6.10 (f) Rental Rate. Hydrant meters shall be rented at the rate specified in the Current Rate
Resolution.
6.11

PHYSICAL SOLUTION WATER COST

6.11 (a) Applicability. The water rights in the Upper Los Angeles River Area were established by the
JUDGMENT AFTER TRIAL BY COURT in Superior Court Case No. 650079, entitled The City of
Los Angeles, A Municipal Corporation, Plaintiffs, vs. City of San Fernando, et al., Defendants
(Judgment). Under the Judgment, certain parties have rights to extract Physical Solution Water from
the underlying groundwater basin upon payment of specified charges to the City of Burbank (City).
Valhalla and Lockheed have the right to annually extract 300 acre-feet and 25 acre-feet of water,
respectively.
From time to time, other property owners, not covered by the Judgment, have a need to produce ground
water for temporary and/or long-term dewatering activities relating to construction, building
foundations, basements or underground facilities. The water is typically discharged to a storm drain
or sewer.
The City shall be compensated for the removal of this water from the groundwater basin since all
groundwater water extracted in the City is deducted from the City’s groundwater allotment.
6.11 (b) Rates. The charge for this water will be the Physical Solution Water Charge plus an
Administrative Fee.
6.11 (c) Physical Solution Water Charge. The method of calculating the rate for the amounts of water
extracted by Valhalla and Lockheed described in Section 6.11 (a) above is stipulated in the Judgement
and is defined as Los Angeles Department of Water and Power’s average cost of water, minus their
lifting cost.
Valhalla, Lockheed, and other property owners do not have the right to extract groundwater in excess
of the amounts described in Section 6.11 (a). However, the City may allow these extractions and sets
the rate at the equivalent cost to provide potable water during the summer.
The cost per acre-foot of Physical Solution water is set in the Current Rate Resolution.
6.11 (d) Administrative Fee. A monthly Administrative Fee as set in the Current Rate Resolution will
be added to the monthly billing. This fee is also stipulated in the Judgment.
.

6-5
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EXHIBIT A

PART 7

RULES AND REGULATIONS
GOVERNING FIBER OPTIC SERVICE
FIBER OPTIC, FEES, AND CHARGES

APPROVED:

DANIEL LIPPERT

Date

Acting Assistant General Manager
Operations Technology
Burbank Water and Power

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EXHIBIT A

PART 7
7.10

RULES AND REGULATIONS GOVERNING FIBER OPTIC SERVICE FIBER
OPTIC FEES, AND CHARGES

GENERAL SERVICE CONDITIONS

7.10 (a) BWP shall maintain the fiber optic cable from any manhole, pullbox, vault or pole to the
Customer’s point of demarcation.
7.10 (b) The Customer is responsible for applying their own equipment and signal for dark fiber
services.
7.10 (c) The Customer shall contact BWP well in advance of any new, upgraded or relocated fiber
optic installations.
7.10 (d) The Customer shall make an appointment to meet with BWP and conduct a job site walkthrough to determine the type of service and to mutually agree on a point of termination prior to any
work being performed.
7.10 (e) The Customer has the responsibility to determine if any proposed building construction places
BWP’s existing fiber optic facilities in conflict with any federal, state or local codes. Any temporary
or permanent relocation of BWP facilities to accomplish a project will require all costs be borne by
the Customer.
7.10 (f) BWP must review commitments made to a Customer, for any service installation, if more
than 12 months have elapsed between the initial meeting and the start of construction.
7.10 (g) Although BWP will make every effort to provide Customers with quality, reliable, continuous
fiber optic service, BWP makes no guarantees to system interruptions specifically caused by weather,
earthquakes or any other conditions beyond the control of BWP.
7.10 (h) Any extension or connection to the fiber network shall be paid by the party requiring the
extension or connection.
7.10 (i) To ensure the safety of BWP personnel, it is mandatory that all Customer work on Burbank
fiber optic cable be coordinated with BWP representatives.
7.10 (j) No user shall be granted direct physical access to the fiber network in the public right-ofway.
7.10 (k) All City-owned fiber extensions will include fiber for the City’s use without restriction.
7.10 (l) Maintenance of fiber extensions will be shared based on fiber allocations.
7.10 (m) A fiber use agreement is not a franchise.
7.10 (n) No exclusive rights to service will be granted to any company for communication services.
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EXHIBIT A

7.20

FIBER OPTIC FEES, AND CHARGES

7.20 (a) Authority comes from Sections 8-2-203, 8-2-212, and 8-2-213 of the Burbank Municipal
Code, and the current City of Burbank Fee Resolution.
7.20 (b) All agreements are subject to approval by the Council.
7.20 (c) Agreements shall have a minimum term of one year.
7.20 (d) Credit worthiness and disconnection of service for non-payment are to be consistent with the
current Rules and Regulations.

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EXHIBIT A

APPENDICES

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EXHIBIT A

APPENDIX A
HARMONICS
A1. Nature of Harmonics
Harmonics are integral multiples of the fundamental frequency. For example, for 60 Hz power
systems, the second harmonic would be 2⋅60 or 120 Hz and the third harmonic would be 3⋅60 or
180 Hz.
Harmonics are caused by devices that change the shape of the normal sine wave of voltage or
current in synchronism with the 60 Hz supply. In general those include three-phase devices in which
the three phase coils are not exactly symmetrical, and single and three-phase loads in which the load
impedance changes during the voltage wave produce a distorted current wave such as the
magnetizing current in a coil with an iron core. It can be shown that a distorted wave can be made
up of a fundamental and harmonics of various frequencies and magnitudes.
Inductive reactance varies directly as the frequency so that the current in an inductive circuit is
reduced in proportion to the frequency for a given harmonic voltage. Conversely, capacitive
reactance varies inversely as the frequency so that the current in a capacitive circuit is increased in
proportion to the frequency for a given harmonic voltage. If the inductive reactance and the
capacitive reactance in a series circuit are the same, they will cancel each other, and a given
harmonic voltage will cause a large current to flow limited only by the resistance of the circuit.
This condition is called resonance, and is more likely to occur at the higher harmonic frequencies.
A2. Characteristics of Harmonics
The harmonic content and magnitude existing in any power system is largely unpredictable and
effects will vary widely in different parts of the same system because of the different effects of
different frequencies. Since the distorted wave is in the supply system, harmonic effects may occur
at any point on the system where the distorted wave exists; this is not limited to the immediate
vicinity of the harmonic-producing device. Where power is converted to direct current or some
other frequency, harmonics will exist in any distorted alternating component of the converted
power.
Harmonics may be transferred from one circuit or system to another by direct connection or by
inductive or capacitive coupling. Since 60 Hz harmonics are in the low-frequency audio range, the
transfer of these frequencies into communication, signaling, and control circuits employing
frequencies in the same range may cause objectionable interference. In addition, harmonic currents
circulating within a power circuit reduce the capacity of the current-carrying equipment and
increase losses without providing any useful work.
A3. Harmonic-Producing Equipment
(1)

Arc Equipment.
Arc furnaces and arc welders have a changing load characteristic during each half-cycle that
demands harmonic currents from the supply system. Normally these do not cause very much
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Appendix A – Harmonics

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EXHIBIT A

trouble unless the supply conductors are in close proximity to communication and control
circuits or there are large capacitor banks on the system.
(2)

Gaseous Discharge Lamps.
Fluorescent and mercury lamps produce small arcs and, in combination with the ballast,
produce harmonics, particularly the third. Experience shows that the third-harmonic current
may be as high as 30% of the fundamental in the phase conductors and up to 90% in the
neutral where the third harmonics from each phase add directly, since they are displaced one
third of a cycle. This is why the NEC [9] requires a full neutral for circuits supplying this
type of load.

(3)

Rectifiers.
Half-wave rectifiers, which suppress alternate half-cycles of current, generate both even and
odd-numbered harmonics. Full-wave rectifiers tend to eliminate the even-numbered
harmonics and usually diminish the magnitude of the odd-numbered harmonics.
The major producer of harmonics is the controlled rectifier, which chops the ac wave,
particularly near the peak of the cycle. Since the wave shapes of both the input and the output
depend upon the control setting to start rectification, both the shape of the input and output
waves and, hence, the frequency and magnitude of the harmonics will vary with the setting
of the control. Large rectifiers, which are frequently supplied from six and twelve-phase
transformer connections to produce smoother direct current, will produce different harmonics
than those supplied from a three-phase system.
Phase-controlled rectifiers used to provide variable-speed drives for dc motors, or used as
frequency changers to provide variable-speed drives for ac motors, are major sources of
harmonics.

(4)

Rotating Machinery.
Normally the three phase coils of both motors and generators are sufficiently symmetrical
that any harmonic voltages generated from lack of symmetry are too small to cause any
interference. The nonlinear characteristics of the stator iron can produce appreciable
harmonics, especially at high-flux densities.

(5)

Induction Heaters.
Induction heaters use 60 Hz or higher frequency power to induce circulating currents in
metals to heat the metal. Harmonics are generated by the interaction of the magnetic fields
caused by the current in the induction heating coil and the circulating currents in the metal
being heated. Large induction heating furnaces may create objectionable harmonics.

(6)

Capacitors.
Capacitors do not generate harmonics. However, the reduced reactance of the capacitor to
the higher frequencies magnifies the harmonic current in the circuit containing the capacitors.
In cases of resonance, this magnification may be very large. High harmonic currents may

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Appendix A – Harmonics

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EXHIBIT A

overheat the capacitors. In addition, the high currents may induce interference with
communication, signal, and control circuits.
Special capacitors prescribed by equipment manufacturers are required to perform
satisfactorily under actual operating conditions. Thus the manufacturer must be furnished the
harmonic voltage content of the power supply to determine the correct type to be used.
A4. Reduction of Harmonic Effects
Where harmonic interference exists, the regular measures of increasing the separation between the
power and communication conductors and the use of shielded communication conductors should
be considered. Where capacitor banks magnify the harmonic current, the capacitors should be
changed to suitable types or removed. Where resonant conditions exist, the capacitor bank should
be changed in size to shift the resonant point to another frequency. Where harmonics pass from a
power system to a communications, signal, or control circuit through a direct connection such as a
power supply, filters may be required to suppress or short-circuit the harmonic frequencies.
During preliminary meetings with the supplying utility, the anticipated harmonic analysis of the
power supply should be determined. This information, coupled with that provided by the
manufacturer of any equipment to be installed that may generate a voltage distortion (along with
appropriate safety factors), can be used to govern the specifications or the application of other
equipment that may be exposed to the harmonic voltage condition.
SOLUTIONS FOR HARMONICS PROBLEMS
According to the proposed IEEE 519 Standard, limits are set for harmonic current and voltages as follows:
Voltage Limits
Primary Distribution
5% THD
At Load
8% THD
Maximum Harmonic Current Distortion in % of Fundamental
Harmonic Order (odd only)
ISC/IL
<20
20-50
50-100
100-1000
>1000

<11
4.0
7.0
10.0
12.0
15.0

11-15
2.0
3.5
4.5
5.5
7.0

17-21
1.5
2.5
4.0
5.0
6.0

23-33
0.6
1.0
1.5
2.0
2.5

>33
0.3
0.5
0.7
1.0
1.4

THD
5.0
8.0
12.0
15.0
20.0

ISC=Maximum short circuit current at the point of common coupling (PCC).
IL= Maximum load current (fundamental frequency) at PCC.
Even harmonics are limited to 25% of values in the table.

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Appendix A – Harmonics

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EXHIBIT A

APPENDIX B
RANGE OF OBJECTIONABLE VOLTAGE FLICKER
Certain types of utilization equipment such as motors have a high initial inrush current when turned on
and impose a heavy load at a low power factor for a very short time. This sudden increase in the current
flowing to the load causes a momentary increase in the voltage drop along the distribution system, and a
corresponding reduction in the voltage at the utilization equipment. A voltage dip of 1/4-1/2% will cause
a noticeable reduction in the light output of an incandescent lamp and a less noticeable reduction in the
light output of gaseous discharge lighting equipment.
In general, the starting current of a standard motor averages about 5 times the full-load running current.
The approximate values for all ac motors over 1/2 hp are indicated by a code letter on the nameplate of
the motor. The values indicated by these code letters are given in ANSI/NEMA MGO-1978[8] and also
in Article 430 of the NEC [9].
A motor requires about 1 kVA for each motor horsepower in normal operation, so the starting current of
the average motor will be about 5 kVA for each motor horsepower. When the motor rating in horsepower
approaches 5% of the secondary unit substation transformer capacity in kilovolt-amperes, the motor
starting apparent power approaches 25% of the transformer capacity which, with a transformer impedance
voltage of 6-7%, will result in a noticeable voltage dip on the order of 1%.
In addition, a similar voltage dip will occur in the wiring between the secondary unit substation and the
motor when starting a motor with a full-load voltage drop on the order of 4 or 5%. However, the voltage
drop is distributed along the circuit so that maximum dip occurs only when the motor is moved from the
far end to the beginning of the circuit, the voltage drop in the circuit approaches zero. As the affected
equipment is moved from the far end to the beginning of the circuit, the voltage dip remains constant up
to the point of connection of the motor and then decreases to zero as the equipment connection approaches
the beginning of the circuit.
The total voltage dip is the sum of the dip in the secondary unit substation transformer and the secondary
circuit. In the case of very large motors of several hundred to a few thousand horsepower, the impedance
of the supply system should be considered.
Where loads are turned on and off rapidly as in the case of resistance welders, or fluctuate rapidly as in
the case of arc furnaces, the rapid fluctuations in the light output of incandescent lamps, and to a lesser
extent, gaseous discharge lamps, is called flicker. When flicker continues over an appreciable period,
voltage variations as low as 1/2% may be objectionable. If utilization equipment involving rapidly
fluctuating loads is on the order of 10% of the capacity of the secondary unit substation transformer and
the secondary circuit, accurate calculations should be made using the actual load currents and system
impedance to determine the effect on lighting equipment.
Figure B1 may be used to determine whether voltage fluctuations will cause objectionable fluctuations in
the light output of incandescent lamps. The borderline of irritation curve starts with a voltage change of
1% at a frequency of 7 fluctuations per second and increases to about 6% at 1 fluctuation per minute. The
range between permissible flicker and objectionable flicker is due to the fact that some people are

Appendix B – Range of Objectionable Voltage Flicker

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EXHIBIT A

bothered more than others. Also, the effect of flicker depends upon lighting intensity and working
conditions. Tests have indicated that flicker that is irritable to some people is hardly noticed by other
people. Flicker is more of a problem with incandescent lighting than with fluorescent and high-intensity
discharge types.

Fig B1
Range of Observable and Objectionable Voltage Flicker Versus Time
In using this curve, the purpose for which the lighting is provided needs to be considered. For example,
lighting used for close work such as drafting requires flicker limits approaching the borderline of visibility
curve. For general area lighting such as storage areas, the flicker limits may approach the borderline of
the irritation curve. Note that the effect of voltage dips depends on the frequency of occurrence. An
occasional dip, even though quite large, is rarely objectionable.
When objectionable flicker occurs, either the load causing the flicker should be reduced or eliminated, or
the capacity of the supply system increased to reduce the voltage drop caused by the fluctuating load. In
large plants, flicker-producing equipment should be segregated on separate transformers and feeders so
as not to disturb flicker-sensitive equipment.
Special consideration should always be given when starting larger motors to minimize the voltage dip so
as not to affect the operation of other utilization equipment on the system supplying the motor. Large
motors (see Table 1) may be supplied at medium voltage such as 2,400, 4,160 or 12,470 V from a separate
transformer to eliminate the voltage dip on the low-voltage system. However, consideration should be
given to the fact that the maintenance electricians may not be qualified to maintain medium-voltage

Appendix B – Range of Objectionable Voltage Flicker

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EXHIBIT A

equipment. A contract with a qualified electrical firm may be required for maintenance. Standard
voltages and preferred horsepower limits for polyphase induction motors are shown in Table 12.
Table 1
Standard Voltages and Preferred Horsepower Limits
for Polyphase Induction Motors
Motor Nameplate Voltage
Low Voltage Motors:
115
230
460 and 575
Medium Voltage Motors:
2,300
4,000
4,500
6,000
13,200

Preferred Horsepower Limits
No Minimum – 15 hp Maximum
No Minimum – 200 hp Maximum
1 hp Minimum – 1,000 hp Maximum
50 hp Minimum – 6,000 hp Maximum
100 hp Minimum – 7,500 hp Maximum
250 hp Minimum – No Maximum
400 hp Minimum – No Maximum
1,500 hp Minimum – No Maximum

Objectionable dips in the supply voltage from the utility should be reported to the utility for correction.

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EXHIBIT A

APPENDIX C
POLYPHASE VOLTAGE UNBALANCE
C1. Introduction
Studies on the subject of three-phase voltage unbalance indicate that:
(1) All utility-related costs required to reduce voltage unbalance and all manufacturing-related costs
required to expand a motor's unbalanced voltage operating range are ultimately borne directly
by the customer.
(2) Utilities' incremental improvement costs are maximum as the voltage unbalance approaches
zero and decline as the range increases and
(3) Manufacturers incremental motor-related costs are minimum at zero voltage unbalance and
increase rapidly as the range increases.
When these costs, which exclude motor-related energy losses are combined, curves can be developed
that indicate the annual incremental cost to the customer for various selected percent voltageunbalance limits. The optimal range of voltage unbalance occurs when the costs are minimum.
Field surveys and statistics indicate that:
(1) Each motor rating is associated with a unique optimal range of voltage unbalance
(2) These ranges vary from 0 - 2.5 percent to 0 - 4.0 percent voltage unbalance with the average at
approximately 0 - 3.0 percent.
(3) Approximately 98 percent of the electric supply systems surveyed are within the 0 - 3.0 percent
voltage-unbalance range, with 66 percent at 0 - 1.0 percent or less.
C2. Recommendation
Electric supply systems should be designed and operated to limit the maximum voltage unbalance
to 3 percent when measured at the electric-utility revenue meter under no-load conditions. This
recommendation should not be construed as expanding the voltage ranges.
C3. Definitions
Voltage unbalance of a polyphase system is expressed as a percentage value and calculated as
follows: Voltage unbalance = 100 x (max deviation from average voltage)
(average voltage)
Example: With phase-to-phase voltages of 230, 232, and 225, the average is 229: the maximum
deviation from average is 4: and the percent unbalance is (100x4) / 229=1.75 percent

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EXHIBIT A

C4. Derating for Unbalance
The rated load capability of polyphase equipment is normally reduced by voltage unbalance. A
common example is the derating factor used in the application of polyphase induction motors.
C5. Protection from Severe Voltage Unbalance
User systems should be designed and operated to maintain a reasonably balanced load.
In severe cases of voltage unbalance, consideration should be given to equipment protection by
applying unbalance limit controls

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APPENDIX D
BURBANK WATER AND POWER
Electrical Interconnection and Metering Agreement
for Electric Generating Facilities and/or Battery Energy Storage Systems up to 5MW
Customer seeks permission to interconnect and operate Electric Generating Facilities (EG) or stand-alone Battery
Energy Storage Systems (BESS), including vehicle-to-grid technology, of up to 5.0 MW or combination of both EG
and BESS onsite at a customer’s premises in parallel with the Burbank Water and Power (BWP) Distribution System
in order to serve a portion or all of the Customer’s electrical loads. The term “BWP Distribution System” means all
electrical wires, wires, equipment, and other facilities owned or provided by BWP other than customer-owned
interconnection facilities, by which BWP provides electrical distribution service to its customers, including the
Customer.
Section 1.

Generating Facility

1.1

Combined EG System Inverter Rating (kW): __________________________________

1.2

Battery Energy Storage System Combined AC inverter rating (kW): _______________

1.3

Battery Energy Storage System Rated Capacity (kWh):__________________________

1.4

Facility Address: _________________________________________________________

1.5

Customer’s Phone Number (

1.6

BWP Utility Account Number: ______________________________________________

)_____________________________________________

Section 2. Terms and Conditions
Customer understands and agrees that:
1. Except for momentary testing during installation, the Generating Facility described in Section 1 above shall not
be interconnected and operated in parallel with BWP’s Distribution System until the Customer has received a
“Permission to Operate” Letter from BWP authorizing such connection and operation.
2. The Generating Facility shall conform to all applicable electrical generating system safety and performance
standards as outlined in BWP Rules and Regulations Appendix D, Attachment A.
3. Rates for electrical service and any applicable compensation for excess energy produced by the Generating
Facility shall be applied as defined in Section 3.25 (a) (iv) in the BWP Rules and Regulations, and in the
applicable rate schedule set forth in the City of Burbank rate schedule as it may be amended from time to time;
4. The Customer grants to BWP the exported solar energy, including any associated environmental attributes or
renewable energy credits (RECs) associated therewith (“green power rights”). The Customer agrees to execute
and provide such documentation and information to BWP as may be required in order for BWP to report and
claim such green power rights under law. The Customer gives up any right to sell the green label associated
with the power generated by the solar generating facility to any third party, and grants BWP the sole right to
claim the green power label for renewable portfolio standard and other reporting purposes, including all federal,
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state, and local regulatory bodies; provided, however, that the foregoing shall not apply if the Customer has
elected in writing to keep the RECs associated with their Generation Facility. The Customer may claim the
green power generated by the Customer’s generating facility and that is consumed on the Customer’s premises
for promotional, LEED, and green building certification purposes. It should be noted that for customers that
cannot use RECs for promotion, LEED, or green building certification purposes, there is no value or use for the
REC to the Customer, but BWP can use the REC for its renewable portfolio obligations.
5. Customer shall indemnify and hold the City of Burbank (“City”), its directors, officers, agents and employees
harmless against all loss, damage, expense and liability to third persons for injury to or death of persons or
injury to property caused by or arising out of the design, construction, installation, ownership, maintenance, or
operation of the Generating Facility, provided that Customer’s indemnity obligation shall not apply to any loss,
damage, expense or liability caused by or arising out of the sole negligence or willful misconduct of the City or
its directors, officers, agents and employees. Customer shall, upon the City’s request, defend any suit asserting a
claim covered by this indemnity.
6. Customer hereby acknowledges and agrees that the City of Burbank (including any of its departments,
employees, officers or agents) shall not be liable to customer for costs of procurement of substitute goods or
services; lost profits; lost sales or business expenditures; investments; commitments in connection with any
business; loss of any goodwill, or for any indirect, special, incidental, or consequential damages arising out of
or related to this agreement, however caused, on any theory of liability, and whether or not the City of Burbank
has been advised of the possibility of such damage.
7. The laws of the State of California shall govern this Agreement.
8. Any amendments or modifications to this Agreement shall be in writing and agreed to by both Parties. The
failure of any Party at any time or times to require performance of any provision hereof shall in no manner
affect the right at a later time to enforce the same. No waiver by any Party of the breach of any term or covenant
contained in this Agreement, whether by conduct or otherwise, shall be deemed to be construed as a further or
continuing waiver of any such breach or a waiver of the breach of any other term or covenant unless such
waiver is in writing.
9. This Agreement shall be in effect when signed by the Customer and BWP. This Agreement shall remain in
effect until terminated as provided herein. Upon termination, the Generating Facility shall be permanently
disconnected from the BWP distribution system. Customer may terminate this Agreement at any time upon
providing thirty (30) days prior written notice to BWP. BWP may terminate this Agreement for Customer’s
breach of any material term. BWP shall give thirty (30) days written notice of such termination to Customer.
When necessary to protect the safety of its employees or the general public, notice of less than thirty days may
be given, provided the notice period is reasonable under the circumstances.
10. This Agreement is personal to Customer and may not be assigned without the written consent of BWP.
11. This Agreement contains the entire understanding between the Parties and supersedes all previous
communications, representations, understandings, and agreements, either oral or written, between the Parties
with respect to the subject matter hereof. There are no other promises, terms, conditions, obligations,
understandings, or agreements either written or oral between the Parties with respect to the subject matter
hereof. Any amendment, alteration or modification to this Agreement shall be in writing and approved by both
Parties.
12. This Agreement is and shall be binding on all successors and assigns of each of the Parties hereto without the
necessity of any further documentation.
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EXHIBIT A

Customer
___________________________
Signature
___________________________
Print Name
___________________________
Date

Burbank Water and Power
__________________________
Signature
__________________________
Print Name, Title
__________________________
Date

APPENDIX D, ATTACHMENT A
Section 1. System Size
For systems over 10kW, EG capacity shall be limited to a maximum of 150% of the customer’s consumption for a
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full twelve-month period immediately prior to the execution of this Agreement. This will be calculated using either
the last 12 months of customer metering data or an estimation of annual energy use using three watts per square
foot of the conditioned floor area of the building when 12 months of metering data is not available. For systems
installed as part of new construction for commercial accounts, system sizing will be evaluated based on the
estimated 12-months consumption. BESS when combined with EG shall be rated as close to the EG kW rating as
standard battery sizes permit but not to exceed 150% of the EG kW rating. BESS stand-alone system sizes are
limited by the rating of utility equipment serving the customer’s premises and will NOT BE PERMITTED TO
EXPORT energy to the BWP Distribution System.
Section 2. Battery Make-Before-Break
BESS may be approved for a make-before-break scheme pending review and approval of BWP engineering.
Section 3. Facility Operation
3.1
Customer shall construct, design, install, operate, and maintain the Facility in a manner
consistent
with the normal and safe operation of the electrical distribution system owned and
operated by BWP and
consistent with the terms of this Agreement.
3.2
Customer understands, accepts, and agrees that connection and operation of the Customer’s
Facility
shall be subject to the terms and conditions set forth in this Agreement and in BWP’s
Rules and Regulations for
Utility Service, as now in effect or as the same may be amended from time to time (the “Rules”). Any conflict
between this Agreement and Rules will be
governed by the terms of the Rules.
Section 4. Rates
Rates for electrical service and any applicable compensation for excess energy produced by the Generating Facility
shall be defined in the applicable rate schedule set forth in the City of Burbank rate schedule as it may be amended
from time to time;
Section 5. Interruption or Reduction of Deliveries
5.1
BWP shall not be obligated to accept, and BWP may require Customer to interrupt or reduce,
deliveries
of energy to BWP:
a. when necessary in order to construct, install, maintain, repair, replace, remove, investigate,
or
inspect any of BWP’s equipment or part of BWP’s Distribution System; or
b. if BWP determines that curtailment, interruption, or reduction of receipt of energy from Customer’s
Facility is necessary because of an emergency, forced outage, Force Majeure, or compliance with
prudent electrical practices.
Notwithstanding any other provision of this Agreement, if at any time BWP, in its sole
discretion,
5.2
determines that the Facility may endanger BWP personnel or members of the
general public, or that the
negatively affect the integrity of BWP’s
continued operation of the Facility may impair or otherwise
Distribution System, BWP shall have the right to disconnect the Facility from BWP’s Distribution System.
5.3
The Facility shall remain disconnected until such time as BWP is satisfied that the condition(s) referenced
in Section 5.2 have been corrected, and BWP shall not be obligated to compensate
Customer for any loss of
generation or energy during any and all periods of such
disconnection.
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5.4
Customer EG, BESS or combination of both, may automatically reconnect its Facility to the
BWP Grid
after normal power restoration following an outage and/or interruption without notifying BWP, provided that the
EG,BESS or combination of both ensures that these systems
are anti-islanding compliant in accordance with
the current releases of IEEE 1547, and UL 1741. BWP reserves the right to require that the Customer’s system
does not automatically
reconnect if BWP notifies Customer in advance that there is a reasonable possibility
that
reconnection would pose a safety hazard.
If BWP has disconnected Service to the Facility or has notified Customers that reconnection
may pose a
5.5
safety hazard, Customer may call BWP at (818) 238-3582 to requst authorization to
reconnect the Facility.
Section 6. Interconnection
Customer shall not connect the Facility, or any portion of it, to BWP’s distribution system, until written
6.1
approval of the Facility has been given to Customer by BWP.
6.2
Customer shall deliver energy from the Facility to BWP at BWP’s meter located on Customer's premises.
(Applicable to stand-alone EG or a combination of EG generation with BESS only.
Does not apply to a standalone BESS).
6.3
Customer, and not BWP, shall be solely responsible for all legal, regulatory, and financial
obligations
arising from the construction, installation, design, operation, and maintenance of the
Facility in
accordance with all applicable laws, regulations, and electrical codes.
6.4
BWP shall own, operate and maintain on Customer’s premises a net revenue meter capable of registering
the flow of electricity in two directions. If the existing Customer electrical revenue
meter is not capable of
measuring the flow of electricity in two directions, BWP shall purchase and install such a meter. (Applicable to
stand-alone EG or a combination of EG with BESS only. Does not apply to a stand-alone BESS).
6.5
BWP shall own, operate and maintain on Customer’s premises a Performance meter capable of measuring
power quality and generation output and automatically reporting this information to
BWP. The Performance
meter panel and meter must be installed prior to interconnection of the
Facility to BWP’s distribution system.
only with load centers connected to the customer meter
(Applicable to EG or a combination of EG with BESS
panel. Does not apply to a stand-alone
BESS, or systems with load centers connected directly to the inverter).
6.6

BWP shall have the right to have its representatives present at the final inspection made by the
governmental authority having jurisdiction to inspect and approve the installation of the
Customer shall notify BWP at least five (5) working days prior to such inspection.

Facility.

Section 7. Design Requirements
7.1
Customer’s Facility, and all portions of it used to provide or distribute electrical power and
parallel
interconnection with BWP’s distribution equipment, shall be designed, installed,
constructed, operated, and
maintained in compliance with this Agreement.
7.2
The Facility shall conform to all applicable safety and performance standards established by the National
Electrical Code (NEC), the Institute of Electrical and Electronics Engineers (IEEE),
accredited testing
laboratories such as Underwriters Laboratories, and applicable building codes.
7.3
The Facility shall meet the following specific design requirements:
a. It shall automatically detect and isolate from the BWP source without any intentional delay within
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b.
c.
d.
e.
f.
g.
h.

five cycles based on IEEE 1547 requirements for overvoltage, undervoltage, overfrequency,
underfrequency, and the operation of AC overcurrent relay, circuit breaker, or internal fusing when
the AC current is greater than the full load current.
Inverter output distortion shall meet IEEE 519 standards.
In the event of inverter control failure, the DC contactor must return to the normally open condition.
A lockable and accessible disconnect switch acceptable to BWP must be clearly labeled as described
in the National Electric Code (NEC) and conspicuously located shall be provided and maintained by
Customer. The location of the disconnect switch shall be as described in Section 2.13.
The inverter must meet smart inverter technology requirements per the current releases of IEEE
1547 and UL 1741.
The Facility and subcomponents must be tested for islanding in conformance with current releases of
IEEE 1547 and UL 1741 and the test result confirmed in writing by BWP.
The Facility shall be equipped with a lightning surge arrestor, if required by the City's Building
Official.
The circuit and breaker feeding the inverter must be clearly identified inside the electrical main or
sub-panel as described in the NEC.

Section 8. Battery Energy Storage System Requirements
8.1

Customer must provide one of the following:
a. Proof that battery storage is designed and built to store energy produced by EG facility only. Battery
storage system CANNOT be charged by the grid if combined with other onsite generation.
b. Non-Export Protective device in the case of a stand-alone battery system.
8.2
Total aggregate Inverter/Battery storage system rating for Facilities with more than one inverter must not
exceed 150% of the generating facility’s CEC-AC kW rating.
8.3
The BESS shall be sized such that the Customer does not exceed its installed service size
rating).

(Ampere

Section 9. Non-Export Requirements for “Battery Energy Storage Systems Only”
9.1

A reverse-power protection device must be installed.

9.2
The connected inverter must be certified as non-islanding, and incidental export of power must
by the design of the interconnection.

be limited

9.3

Inadvertent Export: Inadvertent export is a situation where the customer’s load drops
unexpectedly, and the on-site generation or battery cannot ramp down quickly enough to adjust to the new
load. In this situation there may be a few seconds of production that cannot be used
on-site because the load is
no longer there. In those situations, the ability to deal with
inadvertent exports for those few seconds is
critical for maintaining the balance of the system. In these situations, the battery system functions as a nonexporting system, but the ability to inadvertently exports in these rare occasions provides the customer with the
systems that help them manage their on-site needs more effectively and potentially reduce
ability to install
the
stress on the system.
BWP will permit inadvertent export provided that the export of real power from the small generating facility
in any single event for a duration not exceeding 30 seconds and of a magnitude no more than the generating
facility’s gross nameplate rating multiplied by 0.1 hours per day over a rolling 30-day period (e.g., for a 100
kVA gross nameplate BESS facility, the maximum energy allowed to be exported for a 30-day period is 300
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EXHIBIT A
kWh). Any export of energy under this section will not be credited to the customer’s bill.
Section 10. Maintenance and Permits
10.1 Customer shall maintain the Facility and interconnection facilities in a safe and prudent manner and in
conformance with all applicable laws and regulations including, but not limited to, the design requirements of
Section 7 of this attachment.
10.2 Customer, at Customer’s sole expense, shall obtain and possess all permits and authorizations
in
accordance with all applicable laws and regulations for the construction, installation, design,
operation and
maintenance of the Facility. Customer understands that this Agreement does not constitute a permit to construct or
install the Facility and that a permit must be obtained from the Building Division of the City of Burbank.
10.3 Customer shall reimburse BWP for any and all losses, damages, claims, penalties, or liability
BWP
incurs as a result of Customer’s failure to obtain or maintain any governmental
authorizations and
permits required for construction and operation of the Customer’s Facility.
10.4

Customer shall submit to BWP any new modification for review and approval, prior to
construction.

Section 11. Access to Premises
BWP may enter Customer’s premises without prior notice to inspect, at all reasonable hours, the Facility’s
protective devices, to read or test any meter for the Facility, or to disconnect the Facility pursuant to Section 5 of
this attachment.
Section 12. Insurance
The Customer may be held liable for damage to BWP property, personnel, or equipment caused by the Facility. The
Customer shall maintain risk property insurance and comprehensive personal or commercial general liability
insurance for the Facility, in force for the duration of this Agreement. In the event the EG system is greater than 30
kW (CEC AC), shall, by endorsement to the policy or policies, provide for thirty (30) calendar days written notice
to BWP prior to cancellation, termination, alteration, or material change of such insurance. BWP and the City shall
have the right to inspect or obtain a copy of the original policy or policies of insurance for systems over 30kW
(CEC AC) prior to commencing operation.

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EXHIBIT A

APPENDIX E

INTERCONNECTION AGREEMENT
FOR FACILITIES 5MW AND OVER
IN NAMEPLATE RATING
Dated as of
[Insert date]
by and between
The City of Burbank,
through its Burbank Water and Power
And
Insert Customer Name
(Must be same as billing name)

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EXHIBIT A

Table of Contents
1.0 Scope and Purpose............................................................................................................... 2
2.0 Summary and Description of Customer’s Generating Facility ............................................ 2
3.0 Documents Included ............................................................................................................ 3
4.0 Term and Termination ......................................................................................................... 4
5.0 Contacts and Notice............................................................................................................. 6
6.0 Acknowledgments, Representations, and Warranties .......................................................... 7
7.0 Definitions ........................................................................................................................... 9
8.0 Design, Procurement, Construction, Testing, and Inspection ............................................ 13
9.0 Forecasting and Scheduling ............................................................................................... 14
10.0 Operational Outages .......................................................................................................... 15
11.0 Monitoring and Metering .................................................................................................. 15
12.0 Access ............................................................................................................................... 15
13.0 Operations and Maintenance ............................................................................................. 16
14.0 Sales and Compensation for Energy .................................................................................. 16
15.0 Standby Services and Billing............................................................................................. 17
16.0 Harmonics ......................................................................................................................... 17
17.0 Reliability .......................................................................................................................... 17
18.0 Reverse Power Flows ........................................................................................................ 18
19.0 Generating Facility Design and Operating Requirements ................................................. 18
20.0 General Interconnection and Protective Function Requirements ....................................... 19
21.0 Protective Functions Required........................................................................................... 19
22.0 Suitable Equipment Required ............................................................................................ 20
23.0 Visible Disconnect Required ............................................................................................. 20
24.0 Drawings Required ............................................................................................................ 21
25.0 Prevention of Interference ................................................................................................. 21
26.0 Inverter and Grid Interconnect .......................................................................................... 26
27.0 Indemnity and Liability ..................................................................................................... 36
28.0 Insurance ........................................................................................................................... 36
29.0 Governing Law.................................................................................................................. 36
30.0 Amendment ....................................................................................................................... 36
31.0 Assignment Prohibited; Successors and Assigns ............................................................... 36
32.0 Entire Agreement .............................................................................................................. 37
33.0 Review of Records and Data ............................................................................................. 37
34.0 Force Majeure ................................................................................................................... 38
35.0 General .............................................................................................................................. 38
Form A ......................................................................................................................................... 40
Form B .......................................................................................................................................... 41
Form C.......................................................................................................................................... 43
Form D ......................................................................................................................................... 49
Form E .......................................................................................................................................... 50
Form F .......................................................................................................................................... 51

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EXHIBIT A

INTERCONNECTIONAGREEMENT
This Interconnection Agreement, dated as of [Insert Date] (as amended, restated, supplemented or
otherwise modified from time to time, this “Agreement” is entered into by and between The City
of Burbank, through its Burbank Water and Power (“BWP”) and [ Company] (“Customer”).
Customer and BWP are sometimes also referred to in this Agreement collectively as “Parties” or
individually as “Party.” In consideration of the mutual promises and obligations stated in this
Agreement and its attachments, the Parties agree as follows:
1.0

Scope and Purpose

This Agreement provides for Customer to interconnect and operate the Generating Facilities in
parallel with BWP Distribution System to serve a portion of the electrical loads at the location
identified in Section 2. The Generation Facilities are made up solely of one or more Renewable
Electrical Generation Facility/ies, that is (a) located on the customer's owned, leased, or rented
premises, (b) designed such that it will have (i) a fuel cell as part of the Renewable Electric
Generation Facility(ies) or (ii) a total capacity of more than five megawatts (CEC-AC)
(c) interconnected and operates in parallel with the electrical grid, and (d) intended primarily to offset
part of the customer's own electrical requirements. This Agreement does not constitute an agreement
by BWP to provide retail electrical service to Customer. Such arrangements must be made
separately between BWP and Customer. This Agreement is contingent on Customer receiving
electrical service from BWP.
2.0

Summary and Description of Customer’s Generating Facility

A description of the Generating Facilities, including a summary of its significant components,
a plot plan and a single-line diagram (the “Design Documents”) showing the general arrangement
of how Customer’s Generating Facilities and loads are interconnected with BWP’s Distribution
System is set forth on Form A to this Agreement. Customer shall not cause or permit the Project
to have any changes or deviations from the Design Documents or description below without the prior
written approval by BWP.
The Project shall consist of [#]
Generating Facilities, as described below (including name and
address used by BWP to locate such Generating Facilities and Point of Common Coupling (PCC):
“Generating Facility 1” shall be: [Facility Description including the type of Renewable Electrical
Generation Facility]
Street Address
City
Zip Code
Cross Streets
The Gross Nameplate Rating of Generating Facility 1 is
kW.
The Net Nameplate Rating of Generating Facility 1 is
kW.
The Minimum load at Generating Facility 1 is expected to be
kW.
The annual energy production of Generating Facility 1 is expected to be
kWh.
Generating Facility 1 is expected to achieve Commercial Operation on [insert date].

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EXHIBIT A
“Generating Facility 2” shall be: [Facility Description including the type of Renewable Electrical
Generation Facility]
Street Address
City
Zip Code
Cross Streets
The Gross Nameplate Rating of Generating Facility 2 is
kW.
The Net Nameplate Rating of Generating Facility 2 is
kW.
The Minimum load at Generating Facility 2 is expected to be
kW.
The annual energy production of Generating Facility 2 is expected to be
kWh.
Generating Facility 2 is expected to achieve Commercial Operation on [insert date].
If more than two Generation Facilities will be installed, please include additional sheets.
The expected date of Commercial Operation (“Scheduled Commercial Operation Date”) for each
Generating Facility listed above shall be no later than two years of the date of this Agreement;
provided, however, if BWP fails to approve, request modifications or otherwise comment on the
Design Documents within 30 days of submission of such documents, then the Scheduled
Commercial Operation Date shall be extended by one day for each day of delay after such 30 day
period.
3.0

Documents Included

This Agreement includes the following Appendices, which are specifically incorporated herein and
made a part of this Agreement.
Form A - Description of G en er at i n g Facility, the site (“Customer’s site”), plot and
site development plans showing generators, disconnects, metering equipment locations and BWP
access to generator, disconnect and meter locations, control and protection schematic,
manufacturer’s datasheets and maintenance requirements for protective equipment,
single-line diagrams, and any additional information required by BWP. (Design Documents)
As of the date of this Agreement, Customer represents and warrants that the Design Documents
initially attached hereto reflect the most current and accurate Design Documents, prepared and
submitted in accordance with Good Utility Practices. Prior to the commencement of Construction,
Customer shall submit, in writing, a revised set of Design Documents for BWP’s review and
approval. Within thirty (30) days following delivery of the revised set of Design Documents, BWP
shall either (a) notify Customer that the Design Documents, as revised, are approved, or (b) request
reasonable revisions for submission and further review by BWP. Upon BWP’s approval, the
Parties shall execute a mutual written agreement for such revised Design Documents to replace the
Design Documents attached as of the date hereof.
Form B – Fuel Cell Prequalification Requirements, detailed requirements for prequalifying a Fuel
Cell before interconnecting with the BWP’s Distribution System.
Form C - Customer Certification of Biomethane (RPS Guidebook), Submittal and BWP approval
of the precertification is required prior to interconnection.
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EXHIBIT A

Form D – Additional Metering and Telemetering Requirements and Material List with estimated
equipment costs. This will be developed based on the submitted Customer Design Documents and
dependent on the type of Generation installed and any specific site restrictions.
Form E – Annual Certification of Biomethane Compliance (RPS Guidebook), Verification of
continued compliance is a requirement of this agreement.
Form F – Authorization to Interconnect and Form of Permission to Operate.
4.0

Term and Termination

4.1
This Agreement shall be effective upon the date it is fully executed and shall remain in
effect until twenty (20) years from the Commercial Operation Date. If the Customer desires to
extend this Agreement beyond the then existing term, it may deliver written notice requesting an
extension for an additional year to commence at the end of the then existing term. This Agreement
shall be extended for an additional year pursuant to such request if BWP agrees, in its sole
discretion, to such extension in writing.
If the Customer has not achieved Commercial Operation of a Generating Facility by the Scheduled
Commercial Operation Date, this Agreement shall automatically terminate without obligation by
either Party.
Any Generating Facility that has not achieved Commercial Operation by the Scheduled
Commercial Operation Date shall no longer qualify for interconnection under this Agreement.
This Agreement may be terminated earlier upon the occurrence of any one of the following events:
(a) The Parties mutually agree in writing to terminate the Agreement;
(b) Unless otherwise agreed in writing by the Parties, at 12:01 A.M. on the day following the date
the Customer electric service account through which the Project is interconnected to BWP’s
Distribution System is closed or terminated;
(c) The Generation Facilities are no longer being owned or operated by Customer; or
(d) At 12:01 A.M. on the 61st day after Customer or BWP provides written Notice to the other
Party of Customer’s or BWP’s intent to terminate this Agreement, subject to the provisions of
Section 4.2 and Section 4.3, respectively.
(e) A Generation Facility that no longer meets the definition of Renewable Electrical Generation
Facility or no longer meets the requirements of Form B and C for qualifying renewable fuels (a
“Disqualified Generation Facility”) and Customer fails to disconnect such Disqualified Facility
within five (5) business day of notice that such Generation Facility is a Disqualified Generation
Facility (a “Disqualification Notice”), then this Agreement will terminate immediately. If BWP
determines that (a) Customer failed to provide evidence in a timely manner, (b) Customer provided
insufficient evidence that its Generating Facility continues to meet the Eligibility Requirements or
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EXHIBIT A
(c) the evidence provided fails to support Customer’s representation that the Generating Facility
satisfies the Eligibility Requirements, this Agreement will be terminated if Customer fails to
disconnect such Disqualified Facility within five (5) business days of receipt of a Disqualification
Notice. Any Disqualification Notice shall contain reasons for disqualification. Notwithstanding
any termination of this Agreement, BWP will not unreasonably condition, withhold, delay or deny
any request by Customer to remedy the underlying cause of the termination.
4.2
Customer may elect to terminate this Agreement pursuant to the terms of Section 4.1(d)
for any reason.
4.3
BWP may elect to terminate this Agreement pursuant to the terms of Section 4.1(d) for
one or more of the following reasons:
(a)
A change in any local, state or federal law, statute or regulation, either of which materially
alters or otherwise affects BWP’s ability or obligation to perform BWP’s duties under this
Agreement (a “Material Impact”); provided, that BWP and Customer shall use reasonable efforts
to attempt to comply with such Material Impact; provided, further, that BWP shall not be required
to incur material costs, fees, expenses or obligations to comply with such Material Impact. BWP
will work with the Customer to amend this Agreement due to changes in laws, statutes or
regulations in 4.3a as reasonable and applicable to bring this Agreement in compliance with
applicable changes to laws, statutes or regulation.
(b)
Unless otherwise agreed in writing by the Parties, Customer fails to take all corrective
actions reasonably specified in BWP’s Notice that any of Customer’s Generating Facilities are
out of compliance with the terms of this Agreement within the time frame set forth in such
Notice which time frame shall, in any event, be no less than 60 days; provided, however, that such
failure shall not result in any such right of termination if the nature of such failure, and within such
60-day period Customer undertakes such corrective actions and thereafter diligently prosecutes
such correction action to completion and such correction takes no longer than [180] days from the
date of such notice unless otherwise approved in writing by BWP.
(c)
Customer is in default of any of the terms and conditions of this Agreement and such
default is not cured within sixty (60) days following Customer’s receipt of written Notice from
BWP of such default; provided, however, that Customer shall not be in default if the nature of such
default is such that more than 60 days are reasonably required to correct such default, and within
such 60-day period Customer undertakes such cure and thereafter diligently prosecutes such cure
to completion and such correction takes no longer than 180 days from the date of such notice unless
otherwise approved in writing by BWP; or
(d) Customer abandons the Generating Facility. BWP shall deem a Generating Facility to be
abandoned if BWP determines, in its reasonable discretion, such Generating Facility is nonoperational and Customer does not provide a substantive response to BWP’s Notice of its intent
to terminate this Agreement as a result of Customer’s apparent abandonment of such Generating
Facility affirming Customer’s intent and ability to continue to operate such Generating Facility.
Notwithstanding the foregoing, Customer shall be deemed not to have abandoned any Generating
Facility during any period in which such Generating Facility is non-operational as a result of the
maintenance, replacement or other corrective activity of all or any portion thereof.
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EXHIBIT A

4.4
Any agreements attached to and incorporated into this Agreement shall terminate
concurrently with this Agreement unless the Parties have agreed otherwise in writing.
Upon the termination of this Agreement, Customer (a) agrees that it shall, at its own cost and
expense, permanently disconnect the Project to the reasonable satisfaction of BWP and shall not
thereafter operate any of the Generating Facilities without BWP’s written approval, (b) Customer
shall remain liable for any amounts owed to BWP prior to the termination of this Agreement and
(c) Customer shall reimburse BWP for any costs and expenses incurred after the date of termination
to the extent that such costs and expenses relate to the actions taken by BWP to disconnect the
Project or otherwise in relation to the Project to ensure the reliability and safety of the BWP
electrical system.
5.0

Contacts and Notice

The Administrative Contact information for BWP is: Burbank Water and Power:
Attention: Key Account Manager 164 W. Magnolia Blvd.
Burbank, CA 91502-1720
Phone: (818) 238-3706
FAX: (818) 238-3715
The Administrative Contact information for Customer is:
Customer Name:
Contact Person:
Customer Address:
Customer City, State, Zip:
Customer Phone:
Customer Fax:
The Operational Contact information for BWP is: BWP Energy Control Center
Phone: (818) 238-3750
The Operational Contact information for Customer is:
Customer Name:
Contact Person:
Either Party may designate a new Official and/or Operating Representative by giving reasonable
written Notice to the other Party.
Any written notice, demand, or request required or authorized in connection with this Agreement
(“Notice”) may be delivered in person, sent by reputable nationally recognized overnight delivery
service (such as Federal Express or UPS) or sent by certified mail, postage prepaid, to the person
specified below:

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EXHIBIT A
If to BWP:
Burbank Water and Power: Attention: Key Account Manager
164 W. Magnolia Blvd.
Burbank, CA 91502-1720
Phone: (818) 238-3706
FAX: (818) 238-3715
If to Customer:
Customer Name:
Attention:
Address:
City:
State:
Zip Code:
Phone:
Fax:
Any Notice shall be deemed given upon actual delivery as required above or upon any earlier
refusal by any addressee to accept delivery. A Party may change its address for Notices at any
time by providing the other Party Notice of the change in accordance with Section 5.0.
6.0

Acknowledgments, Representations, and Warranties

Customer acknowledges that Customer is subject to the Rules and Regulations (as defined below),
including, but not limited to the Rules and Regulations Governing Electric Service as stated in the
Rules and Regulations for Utility Service (“Rules and Regulations”), which Customer has agreed
to by the virtue of being connected to the BWP system and that its obligations under this Agreement
are further subject to the Rules and Regulations. BWP reserves the right to update these Rules and
Regulations as needed and Customer agrees to comply with the updated Rules and Regulations
and in the event of any conflict with the Rules and Regulations, this Agreement shall prevail.
Customer acknowledges that it is the responsibility of Customer to review the most current Rules
and Regulations in effect at any time.
Customer represents and warrants that (a) the “Generation Facilities” are the only electrical
generation facilities owned, leased or otherwise operated by Customer on Customer’s site and
(b) the Generation Facilities meet the requirements for Renewable Electrical Generation Facility.
If a Generating Facility consists of one or more fuel cells, Customer represents, warrants and
covenants that with respect to such Generating Facility:
(1) each such fuel cell:
(a) meets the requirements of an Renewable Electrical Generation Facility,
(b) would satisfy the requirements of the renewable resource for the Renewable Electrical
Generation Facility in the versions of the California Energy Commission’s Renewables
Portfolio Standard Eligibility Guidebook (“Eligibility Guidebook”) and the Overall
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EXHIBIT A
Program Guidebook (“Eligibility Requirements”) in place on the date of this agreement
and
(c) uses renewable energy resources eligible to qualify under the State of California’s
Renewables Portfolio Standard (“RPS-eligible renewable energy resource”);
(2) if such fuel cell delivers biomethane through a dedicated pipeline, such pipeline satisfies
the requirements set forth in Section II.C.1 of the Eligibility Guidebook; and,
(3) if such fuel cell delivers biomethane through a common carrier, that:
(a) each biomethane source meets one of the criteria set forth in Section II.C.2.a (3) of the
Eligibility Guidebook,
(b) the delivery of biomethane through a common carrier pipeline meets the requirements
set forth in Section II.C.2.b and,
(c) for each biomethane source, the capture and injection of biomethane into a common
carrier pipeline directly result in at least one of the environmental benefits described in
Section II.C.2.c of the Eligibility Guidebook.
Customer acknowledges, covenants and agrees that if, during the term of this Agreement, any of
the documents submitted to BWP is no longer true, correct and complete, including, but not limited
to any changes to the approved biomethane pipeline carrier, supplier, storage facility, or delivery
entities or if additional entities have been contracted, the Customer shall deliver corresponding
attestations from Form C to BWP and approved by BWP. Customer acknowledges and agrees that
failure to submit the documents described in the foregoing sentence within 90 days of an event that
makes such documents no longer true, correct and complete with respect to a Generating Facility,
such Generation Facility shall be deemed to be out of compliance with this Agreement.
Customer represents, warrants and covenants that, beginning on the date of Initial Operation and
continuing throughout the term of this Agreement, all of the Generating Facilities shall continue
to meet the Eligibility Requirements at all times. If any Generating Facility ceases to meet the
Eligibility Requirements, Customer agrees that it shall promptly provide BWP with Notice of such
change pursuant this Agreement. If, at any time during the term of this Agreement, BWP
determines, at its reasonable discretion, that the Project or any Generating Facility, or any portion
thereof, no longer meets the Eligibility Requirements, BWP may require Customer to provide
evidence, that such Generating Facility continues to meet the Eligibility Requirements, within 20
business days of BWP’s request for such evidence.
BWP may periodically inspect any of Customer’s Generating Facility and/or require
documentation from Customer to monitor and verify such Generating Facility’s compliance with
the Eligibility Requirements; provided that BWP will provide a minimum of 10 business days’
notice to the Customer prior to such inspection. If BWP determines, in its discretion, that
(a) Customer failed to provide documentation required under this Agreement in a timely manner,
(b) Customer provided insufficient evidence that a Generating Facility continues to meet the

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EXHIBIT A
Eligibility Requirements or (c) the evidence provided fails to support Customer’s representation
that a Generating Facility satisfies the Eligibility Requirements, then such Generating Facility shall
be deemed to be a Disqualified Generating Facility. In the event that BWP delivers a
Disqualification Notice to Customer, Customer shall disconnect the Disqualified Generating
Facility within five (5) business days of such notice. If Customer fails to disconnect the
Disqualified Generating Facility within five (5) business days, BWP may disconnect the
Disqualified Generating Facility, and, in its sole discretion, terminate this Agreement. Following
any disconnection as provided in this paragraph, BWP will not unreasonably condition, withhold,
delay or deny reconnection.
At no period of time for any portion of generation shall non-qualifying fuels be used for the
output for any of the Generating Facilities. Any and all Fuel purchases related to any of the
Generating Facilities must be qualifying fuels under this Agreement.
Customer will be charged per section 14.0 for any periods that fuel cell generation was operating
with non-eligible fuels.
The Generating Facility consisting of a fuel cell which does not meet the Eligibility Requirements
may not be interconnected and shall be disconnected if already interconnected. Customer will
only interconnect generation facilities as described in Section 2.0. This Agreement applies to the
total generation facilities on the Customer site and supersedes any prior interconnection agreement.
Customer shall not interconnect any generation not covered by this Agreement.
7.0

Definitions

The following terms, when used herein, shall have the meanings specified below:
24/7/365: At any time, including twenty-four hours a day, seven days a week and three-hundred
sixty-five days a year or 366 days a year during a leap year.
Commercial Operation: When a Generating Facility has commenced generating electricity,
excluding electricity during the period in which Customer is engaged in on-site testing and
commissioning of the Generating Facility, and such Generating Facility is Interconnected.
Commercial Operation Date: The date on which a Generating Facility commences Commercial
Operation in accordance with this Agreement.
Customer: The term is defined in the preamble.
Design Documents: The term is defined in Section 2.0.
Distribution System: All electrical wires, equipment, and other facilities owned or provided
by BWP other than Interconnection Facilities, by which BWP provides Distribution Service to its
customers, including the Customer.

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EXHIBIT A

Emergency: Whenever in BWP’s discretion an Unsafe Operating Condition or other hazardous
condition exists or whenever access is necessary for service restoration, and such immediate action
is necessary to protect persons, BWP’s facilities (including any other non-electrical facilities) or
property of others from damage or interference caused by Interconnection Customer’s Project (both
generating and non-generating), or the failure of protective device to operate properly, or a
malfunction of any electrical system equipment or a component part thereof.
Fee Schedule: The most current fee schedule as adopted by the City Council of the City of
Burbank.
Generating Facility: The term “Generating Facility” shall mean, individually, any of the
generating facilities defined in Section 2.0, including all Generators, electrical wires, equipment,
and other facilities, excluding Interconnection Facilities, owned or provided by Customer for the
purpose of producing electric power, including storage. The term “Generating Facilities” shall
mean, collectively, all of the Generating Facilities.
Generator: A device converting mechanical, chemical, thermal, photonic, or other energy into
electrical AC energy, including all of its protective and control functions and structural
appurtenances. One or more Generators comprise a Generating Facility.
Good Utility Practice/s: Those practices, and methods as changed from time to time, that are
commonly used in prudent electrical engineering and operations to design, construct, operate,
maintain and repair electric equipment, together with all ancillary equipment and components,
lawfully and with safety, dependability, efficiency, and economy.
Gross Rating; Gross Nameplate Rating: The total gross generating capacity of a Generator or a
Generating Facility as designated by the manufacturer(s) of the Generator(s).
Interconnection; Interconnected: The physical connection of a Generating Facility in
accordance with the requirements of this Agreement so that Parallel Operation with BWP’s
Distribution System can occur (has occurred).
Interconnection Facilities: The electrical wires, switches, and related equipment that are required
in addition to the facilities required to provide electric Distribution Service to Customer to allow
Interconnection. Interconnection Facilities may be located on either side of the Point of Common
Coupling as appropriate to their purpose and design. Interconnection Facilities may be integral to
a Generating Facility or provided separately. Interconnection Facilities may be owned by either
Customer or BWP.
Island; Islanding: A condition on BWP’s Distribution System in which one or more Generating
Facilities deliver power to Customers using a portion of BWP’s Distribution System that is
electrically isolated from the remainder of BWP’s Distribution System. A condition where all or
part BWP’s Distribution System separates from the remainder of the grid and operates with
embedded generation.
Metering: The measurement of electrical power in kilowatts (kW) and/or energy in kilowatthours (kWh), and if necessary, reactive power in kVAR at a point, and its display to BWP.
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EXHIBIT A

Metering Equipment: All equipment, hardware, software including meter cabinets, conduit, etc.,
that are necessary for Metering.
Minimum: As used in Minimum Load means the least amount of Customer demand at any one
time from Customer end-use devices.
Generation Output Metering: Metering of the net electrical power output in kW or energy in
kWh, from a given Generating Facility or parts thereof. This may also be the measurement of the
difference between the total electrical energy produced by a Generator and the electrical energy
consumed by the auxiliary equipment necessary to operate the Generator.
Net Nameplate Rating: The net nameplate rating shall be calculated using the CEC-AC
Nameplate Calculation as f ol l ow s :
Technology

CEC-AC Nameplate Calculation

Solar PV

(Qty of Modules) x (PTC Rating) x (Inverter
Efficiency %) / 1000 =
kW
(Qty of Turbines) x (Power Output) x (Inverter
Efficiency %) / 1000 =
kW
(Qty of Cells) x (Rated Output) x (Inverter
Efficiency %) / 1000 =
kW

Wind
Fuel Cell

Non-Emergency: Conditions or situations including but not limited to meter reading, inspection,
testing, routine repairs, replacement, and maintenance.
Notice: The term is defined in Section 5.0.
Parallel Operation: The simultaneous operation of a Generator with power delivered by BWP
while Interconnected. Parallel Operation includes only those Generating Facilities that are
Interconnected with BWP’s Distribution System for more than 60 cycles (one second).
Periodic Test: A test performed on part or all of a Generating Facility/Interconnection Facilities
at pre-determined times or operational intervals to achieve one or more of the following: 1) verify
specific aspects of its performance; 2) calibrate instrumentation; and/or 3) verify and re-establish
instrument or Protective Function set-points.
Point of Common Coupling (PCC): A transfer point for electricity between the electrical
conductors of BWP and the electrical conductors of Customer or at Customer metered bounds as
designated in the plot plan and single line diagram attached in Form A.
Point of Interconnection: The point where the Interconnection Facilities connect with BWP’s
Distribution System.
Project: All Generating Facilities and Interconnection Facilities on the Customer’s site, including
all ancillary facilities.
Protective Equipment: The equipment, hardware and/or software (whether discrete or integrated
with other functions) whose purpose is to protect against Unsafe Operating Condition.
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Protective Function(s): The actions of the protective equipment.
Renewable Electrical Generation Facility: means a facility that generates electricity from a
renewable source listed in paragraph (1) of subdivision (b) of Section 25741 of the Public
Resources Code. A small hydroelectric generation facility is not an eligible renewable electrical
generation facility if it will cause an adverse impact on instream beneficial uses or cause a change
in the volume or timing of streamflow.
Rules and Regulations: The Rules and Regulations of BWP, as published and found at BWP’s
website, as such Rules and Regulations may be amended, modified, supplemented or replaced.
Short Circuit Contribution Ratio (SCCR): The ratio of a Generating Facility’s short circuit
contribution to the short circuit contribution provided through BWP’s Distribution System for a
three-phase fault at the distribution equipment connecting the Generating Facility to BWP’s
Distribution System.
Single Line Diagram; Single Line Drawing: A schematic drawing, showing the major electric
switchgear, Protective Function devices (including relays, current transformer and potential
transformer configurations/wiring in addition to circuit breakers/fuses), wires, generators,
transformers, meters and other devices, providing relevant details to communicate to a qualified
engineer the essential design and safety of the system being considered.
Standby Service: Each of the services described in Schedule S (Standby Service) and set forth
in the Fee Schedule.
System Integrity: The condition under which BWP’s System is deemed safe and can reliably
perform its intended functions in accordance with the safety and reliability rules of BWP.
Telemetering: The electrical or electronic transmittal of Metering data on a real-time basis to
BWP.
Transfer Trip: A Protective Function that trips a Generating Facility remotely by means of an
automated communications link controlled by BWP.
Unintended Island: The creation of an Island, usually following a loss of a portion of BWP’s
Distribution System, without the approval of BWP.
Unsafe Operating Conditions: Conditions that, if left uncorrected, could result in harm to
personnel or to the public, damage to equipment, loss of System Integrity or operation outside preestablished parameters required by this Agreement.

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8.0

Design, Permitting, Procurement, Construction, Testing, and Inspection

Customer shall design, procure and construct the Project using Good Utility Practices and shall
obtain all necessary permits in connection therewith. Customer shall not undertake any action
which is inconsistent with standard safety practices, material and equipment specifications, design
criteria and applicable laws and regulations.
Customer shall obtain and possess all permits and authorizations in accordance with all applicable
laws and regulations for the construction, installation, design, operation, and maintenance of the
generating facility. All reviews, approvals, and permits required by the City must be obtained
through the City for the proposed generation prior to any Interconnection of Generations Facilities.
Customer shall commence construction of the Generating Facilities only after receiving approval
from BWP of the revised Design Documents in accordance with Section 3.0. Within 120 days after
the Commercial Operation Date, Customer shall deliver to BWP the final drawings of the installed
Generating Facilities (“as-built”) together with all related information and documents, including
such appropriate drawings and diagrams as are customarily provided under Good Utility Practice
and applicable laws and regulations. BWP’s review of the final specifications shall not be
construed as confirming, endorsing or otherwise approving the as-built drawings and related
documentation. Customer shall make any corrections to the Project if BWP identifies any
inconsistencies between the as-built drawings and the approved Design Documents unless approved
by BWP in writing.
Prior to the Commercial Operation Date of any Generating Facility, Customer shall test the
Generating Facility to ensure its safe and reliable operation and provide written certification to
BWP that the Generating Facility complies with the terms of this Agreement. BWP reserves the
right to test the Customer’s equipment prior to approving the connection to BWP’s system. BWP
may request Customer to make modifications to its facilities that are found necessary as a result of
such testing in order for such facilities to comply with the terms of this Agreement. Customer shall
bear the cost of all such testing and modifications. BWP will provide written permission to
complete the interconnection after it determines that all requirements respecting the Generating
Facility as set forth in this Agreement have been met and can be accomplished without hazard to
the public, personnel or the BWP System. Following successful completion of the testing and
inspection, written permission to operate will be granted immediately and signed-off on site. A
form of Permission to Operate Letter is attached to this Agreement as Form F. If the testing and
inspection is unsuccessful, within thirty (30) days following a written request by Customer, BWP
shall deliver written notification to Customer specifying in reasonable detail the conditions that
caused the testing and inspection to be unsuccessful and requesting Customer to correct the
conditions specified in the notification. Customer shall make all necessary modifications to correct
the conditions specified in BWP’s notification and all modifications are subject to inspection and
approval, as above.
Customer shall generate test energy in parallel with the BWP system at a Generating Facility only
if it has arranged for the delivery of such test energy.

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EXHIBIT A
Customer shall notify, in writing, BWP’s Operating Contact at least fourteen (14) days prior to:
i.

The initial on Customer site testing of Protective Apparatus; and,

ii.

The initial parallel operation of the Generators with BWP’s electrical system.

BWP shall have the right to have a representative present at each event at the Customer’s sole but
reasonable expense.
BWP shall conduct all such testing and inspections, and otherwise perform all of the activities
which BWP is authorized and required to engage in, pursuant to the terms of this Agreement,
within a reasonable time frame not to exceed the fourteen (14) day notice period provided in
paragraphs 8.0(i) and (ii), following receipt of request from Customer. Upon Customer’s written
request BWP will deliver to Customer a schedule of current customer billable rates to be charged
by BWP for its representatives. If a Generation Facility fails to meet all such testing and
inspections, Customer shall make all such necessary modifications and may submit another request
for such Generation Facility to be tested and inspected.
If the Generating Facility includes a fuel cell, at least thirty days prior to the Commercial Operation
Date (but in no event, more than 90 days prior to the Commercial Operation Date), Customer shall
meet the requirements of Form B and C and certify and deliver to BWP a copy of all the documents
set forth in Form C. Such a Generating Facility shall not be interconnected if, in the reasonable
determination of BWP, Customer has failed to provide the adequate documentation in Form B.
Prior to the completion of the 6th year of operation following BWPs issuance of the permission to
operate, but no earlier than 6 months before the completion of the 6th year of operation, and every
6 years thereafter, Customer shall test all interconnected inverters operating at the site subject to
the testing requirements of this section. Customer shall maintain the testing results and
documentation for the life of the facility and shall produce them to BWP when requested.
Interconnected inverters shall be replaced, subject to BWP review and approval per the
requirements of this agreement, if the inverter lifespan is exceeded and if it fails testing as required
in this section.
9.0

Forecasting and Scheduling

Customer shall provide BWP’s Operational Contact with a schedule of planned operation for each
Generating Facility at least a week in advance with any periods of non-operation indicated on the
schedule. Changes to the schedule for any reason will be communicated to BWP’s Operational
Contact at the first opportunity.

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EXHIBIT A
10.0

Operational Outages

Customer will inform BWP at its first opportunity should an equipment outage (either planned or
unplanned) occur in any of the Generating Facilities. If BWP determines that curtailment or
interruption of a Generation Facility is necessary because of an Emergency, forced outage, Force
Majeure or in compliance with Good Utility Practice, Customer shall curtail or interrupt such
Generation Facility in accordance with BWP’s direction. Notwithstanding any other provision in
this Agreement, if at any time BWP, in its sole and absolute discretion, determines that a
Generating Facility or any of its ancillary facilities, may endanger BWP personnel or the members
of the general public, or that continued operation of such Generating Facility may impair the
System Integrity, (a)BWP shall have the right to disconnect and lock-out such Generating Facility
or both Generating Facilities from BWP’s Distribution System and (b) such Generating Facility
or both Generating Facilities shall remain disconnected and locked-out until such time as BWP is
satisfied that the conditions described above have been corrected and BWP shall not be obligated
to compensate Customer for any loss of use of generation or energy during any and all periods of
disconnection. If BWP has disconnected a Generating Facility, Customer shall obtain BWP’s prior
authorization before attempting to reconnect such Generating Facility.
11.0

Monitoring and Metering

Customer will install hardware and software to support Customer’s operational needs. In addition
Customer will allow to be installed both retail revenue and performance metering and telemetering
equipment. BWP will install metering equipment at the Customer switchgear, and other locations
BWP reasonably deems necessary under the BWP Rules and Regulations and this Agreement to
support BWP needs at Customer’s reasonable expense.
BWP’s meters will provide the information that BWP requires for safe operation of the grid and
for billing Customer. Customer will provide facility access and support for the installation,
inspection, calibration and repair of the metering and telemetry systems installed by BWP at
Customer’s reasonable expense.
Please see Form D for BWP required meters and telemetering equipment.
12.0

Access

Customer will provide, at no cost to BWP, all rights of use, licenses, and rights of way as may be
reasonably required for BWP to access the Generating Facilities and Interconnection Facilities
(with the exception of the prime mover) for inspections, to perform or witness testing, or to perform
or witness maintenance 24/7/365. Additionally, Customer shall provide BWP with a 24/7/365
direct contact in case any problems arise in meeting this access requirement. BWP has the right to
drop any of Customer’s Generating Facilities from the remote substation if access is unreasonably
delayed or denied.

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EXHIBIT A
13.0 Operations and Maintenance
Customer Protective Equipment shall be operated and maintained in accordance with Good Utility
Practice and good engineering practices with respect to synchronizing, voltage, and reactive power
control. BWP shall have the right to monitor operation of each Generating Facility in real time
(see metering requirements) and may require reasonable changes in Customer’s method of
operation if such reasonable changes are necessary in accordance with good engineering and
operational practices to maintain BWP’s electric system Integrity.
Customer shall notify the BWP operational contact by telephone or other means of direct
communication prior to operation of any Generating Facility to obtain approval for parallel
operation. All BWP telemetry systems and metering shall be activated before parallel operation
commences.
BWP shall have the right to restrict Customer from connecting any or all of its Generating Facilities
to the BWP’s electric system whenever BWP determines, in its sole and absolute judgment, that
such a restriction is necessary or appropriate to facilitate installation, construction, repair,
replacement, investigation, inspection or maintenance of any BWP’s facilities, or to maintain
BWP’s electric system integrity. Each Party shall endeavor to correct, within a reasonable period,
the condition on its system which necessitates the disconnection. Each Generating Facility shall
be operated with all of its Protective Apparatus in service whenever a Generator is connected to or
is operated in parallel with the BWP’s electric system. Any deviation shall only be for periods of
emergency or maintenance and shall only be by agreement of the Parties.
Customer shall maintain each Generating Facility and the Interconnection Facilities in a safe and
prudent manner and in conformance with all applicable laws and regulations, including, but not
limited to, the design requirements of Section 18.0 below.
Customer, at Customer’s sole expense, shall obtain and possess all permits (including those from
the Building Division of The City of Burbank) and authorizations in accordance with all applicable
laws and regulations for the construction, installation, design, operation and maintenance of the
Generating Facilities including environmental reviews. Customer understands that this Agreement
does not constitute a permit to construct or install the Project, including any Generating Facility.
Customer shall indemnify and reimburse BWP for any and all actual losses, damages, claims,
penalties or liability BWP incurs as a result of Customer’s failure to obtain or maintain any
governmental authorizations and permits required for construction and operation of the Project,
including any of the Generating Facilities.
Each Party shall have an Operating Representative to coordinate all operational, technical and
maintenance matters regarding the generation and delivery of electric power under this Agreement.
The Parties’ initial Operating Representatives are set forth in Section 5.0 of this document.
14.0

Sales and Compensation for Energy

Customer will not participate in any wholesale or retail sales of energy, ancillary services, or
other capabilities of the installed Generation Facilities. Generation Facilities will not qualify for
crediting of any excess power that may be generated if the Generation Facilities does not meet
the applicability for Net Energy Metering or Solar Net Billing under BWP Rules.
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EXHIBIT A
Customer will be charged for energy that was produced by the fuel cell for such period of time
that was determined by BWP to have not met the Eligibility Requirement. The billing rate for
periods of non-compliance is calculated as the then current ECAC charge (3.13C Rules and
Regulations) less avoided fuel costs. The billing which will be initially at a rate of 6.07 cents per
kWh until replaced by the then current rate as established and/or amended from time to time in
the City of Burbank Fee Schedule. Avoided fuel costs will be calculated as the cents per kWh
marginal cost of generating energy from a combined cycle natural gas plant with a heat rate of
7,500 Btu per kWh, using the then current budgeted forward gas price plus $0.15 per MMBtu for
transportation costs.
Customer will be responsible for any reasonable cost incurred by BWP by a third party to review
the Customer’s prequalification and continuing review of the Customer evidence of their fuel cell
meeting the Eligibility Requirements.
The back billing rate in effect as of the date of this Agreement is subject to change throughout the
term of this Agreement. The Customer acknowledges and agrees that it is not entitled to rely on
the existing current rate and rate structure to remain the same during the term of this Agreement.
15.0

Standby Services and Billing

Customer shall take Standby Service per the BWP Rules and Regulations, which will be in
conformity with State law, for all of the Generating Facilities. Standby Service shall be subject
to a Standby Service Charge, if applicable under the BWP Rules and Regulations. Such Standby
Service Charge, if any, shall initially billed at the rates and charges set forth in the then current
Fee Schedule at the time of the Agreement until replaced by the then current rate as established
and amended from time to time in the City of Burbank Fee Schedule.
Applicable rates and charges in effect as of the date of this Agreement are subject to change
throughout the term of this Agreement. The Customer acknowledges and agrees that it is not
entitled to rely on the existing current rates and rates structure to remain the same during the term
of this Agreement.
16.0

Harmonics

Customer will mitigate any harmonics that the distributed generation systems create in accordance
with IEEE 519-1992 and/or EN61000-2-4. Customer and BWP will review any harmonics beyond
the recommended levels in IEEE 519 and agree to what issues need mitigation.
17.0

Reliability

Customer will use commercially reasonable efforts to operate and maintain each Generating
Facility so that it operates in a safe and reliable fashion. Should the systems become either unsafe
or unreliable, BWP may ask that the systems be disconnected from the grid until such time as they
are again capable of operating in a safe and reliable fashion. Once notified by BWP to disconnect,
Customer shall disconnect the requested system at the first opportunity to do so. In the event of
noncompliance, BWP has the option to disconnect the Customer’s Generating Facilities from the
BWP system.
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EXHIBIT A
18.0

Reverse Power Flows

18.1 Generation Facilities meeting the applicability for Net Energy Metering under BWP Rules,
which will be in conformity with State law, will be allowed reverse power flows to the BWP
electric system.
18.2
Section 18.2 applies to Customers whose Generation Facilities does not meet the
applicability for Net Energy Metering under BWP Rules.
(a) Customer agrees that the Generating Facilities are solely for use on-site at the Customer location
and will not inject power into the BWP system, to this end Customer will install a protective device
for each Generating Facility that will prevent the distributed generation systems from creating
reverse power flow on any phase of any feeder. BWP may change the protection device settings
on each feeder that runs to the Customer site to prevent reverse power flow from entering the BWP
system. Should reverse power flow be detected the protective device will open the feeder
automatically.
(b) Customer further acknowledges and agrees that in the event that the Customer’s generation
exceeds the amount of power consumed on site at any time, BWP has the right to disconnect
Customer’s Generation Facilities from the distribution system.
(c) Because the Customer may have large motors that can auto-generate during shutdown, BWP
understands that some transient reverse power flow may occur from these systems. To that end the
BWP protective devices will be calibrated based on information provided by Customer on the autogeneration time for the largest pieces of equipment on the site. Should Customer not provide such
information, BWP will set the protective devices to open after 15 cycles (0.25 seconds) of reverse
power flow. This grace period is to allow Customer control systems time to correct any
generation/load mismatch on their site.
(d) BWP will proceed with their standard ECC procedure for re-establishing connection and
resetting the protective device. BWP will inform Customer if the connection cannot be
reestablished in a reasonable period of time.
(e) Should a protective device trip again after reestablishment, BWP and Customer will coordinate
to correct the condition causing the trip to re-occur.
19.0

Generating Facility Design and Operating Requirements

Customer’s interconnected facilities design and operation must meet the requirements of
ANSI/IEEE 1547 Standard for Interconnecting Distributed Resources with Electric Power
Systems (IEEE 1547 latest revision). Designs for the generation and interconnected facilities must
be approved by BWP prior to interconnection or operation.

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EXHIBIT A
20.0

General Interconnection and Protective Function Requirements

The Protective Functions and requirements are designed to protect BWP’s System and not the
Project or any of its Generating Facilities. Customer shall be solely responsible for providing
adequate protection for the Project and Interconnection Facilities.
Customer Protective Functions shall not impact the operation of other Protective Functions on
BWP’s Distribution System in a manner that would affect BWP’s capability of providing reliable
service to its customers.
20.01 CUSTOMER SHALL NOT CONNECT THE PROJECT, OR ANY PORTION OF IT, TO
BWP’S DISTRIBUTION SYSTEM, UNTIL WRITTEN APPROVAL OF THE FACILITY HAS
BEEN GIVEN TO CUSTOMER BY BWP.
20.02 CUSTOMER, AND NOT BWP, SHALL BE SOLELY RESPONSIBLE FOR
COMPLYING
WITH
ALL
LEGAL
REQUIREMENTS
INCLUDING
ANY
ENVIRONMENTAL REVIEWS AND CITY OF BURBANK REQUIREMENTS, AND FOR
SATISFYING ALL FINANCIAL OBLIGATIONS, ARISING FROM THE CONSTRUCTION,
INSTALLATION, DESIGN, OPERATION, AND MAINTENANCE OF THE PROJECT IN
ACCORDANCE WITH ALL APPLICABLE LAWS AND REGULATIONS.
20.03 BWP SHALL HAVE THE RIGHT TO HAVE ITS REPRESENTATIVES PRESENT AT
THE FINAL INSPECTION AND COMMISSIONING OF EACH INSTALLED GENERATING
FACILITY. CUSTOMER SHALL NOTIFY BWP AT LEAST TEN (10) BUSINESS DAYS
PRIOR TO SUCH INSPECTION.
21.0

Protective Functions Required

Each of the Generating Facilities operating in parallel with BWP’s Distribution System shall be
equipped with the following Protective Functions to sense abnormal conditions on BWP’s System
and cause a Generating Facility to be automatically disconnected from BWP’s System or to prevent
a Generating Facility from being connected to BWP’s System inappropriately:
i.

Over and under voltage trip functions and over and under frequency trip functions;

ii.

A voltage and frequency sensing and time-delay function to prevent the Generating
Facility from energizing a de-energized Distribution System circuit and to prevent a
Generating Facility from reconnecting with BWP’s Distribution System unless BWP’s
Distribution System service voltage and frequency is within the ANSI C84.1-1995 Table
1 Range B voltage Range of 106 volts to 127 volts (on a 120 volt basis), inclusive, and a
frequency range of 59.3 Hz to 60.5 Hz, inclusive, and are stable for at least 60 seconds;
and,

iii. A function to prevent a Generating Facility from contributing to the formation of an
Unintended Island, and cease to energize BWP’s Distribution System within two seconds
of the formation of an Unintended Island.
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EXHIBIT A
BWP reserves the right to audit any testing and/or certification of protective devices on the
Customer system. BWP reserves the right to test the protection equipment that is installed in the
Customer system, including live tests of the protective equipment. BWP will conduct its own
testing as BWP determines is prudent. BWP will inform Customer in advance of any live testing
of the protective equipment on Customer’s site. A Generating Facility shall cease to energize
BWP’s Distribution System for faults on BWP’s Distribution System circuit to which it is
connected (IEEE 1547-4.2.1). A Generating Facility shall cease to energize BWP’s Distribution
System circuit prior to re-closure by BWP’s Distribution System equipment (IEEE 1547-4.2.2).
22.0

Suitable Equipment Required

Circuit breakers or other interrupting equipment must be Certified or “Listed” (as defined in
Article 100, the Definitions Section of the National Electrical Code) as suitable for their intended
application. This includes being capable of interrupting the maximum available fault current
expected at their location. Customer’s Project and Interconnection Facilities shall be designed so
that the failure of any single device or component shall not potentially compromise the safety and
reliability of BWP’s System. Each Generating Facility’s paralleling-device shall be capable of
withstanding 220% of the Interconnection Facility rated voltage (IEEE 1547-4.1.8.3). Each
Interconnection Facility shall have the capability to withstand voltage and current surges in
accordance with the environments defined in IEEE Std C62.41.2 (latest revision) or IEEE Std
C37.90.1 (latest revision) as applicable and as described thereof in L.3.e (IEEE 1547-4.1.8.2).
23.0

Visible Disconnect Required

As required by BWP’s operating practices, Customer shall furnish and install a ganged, manuallyoperated isolating switch (or a comparable device mutually agreed upon by BWP and Customer)
near the Point of Interconnection to isolate a Generating Facility from BWP’s Distribution System.
The device does not have to be rated for load break nor provide over-current protection.
The device must:
i.

Allow visible verification that separation has been accomplished. (This requirement may
be met by opening the enclosure to safely observe contact separation.)

ii.

Include markings or signage that clearly indicates open and closed positions.

iii. Be capable of being reached:
(a) For Emergency purposes quickly and conveniently 24 hours a day by BWP
personnel for construction, operation, maintenance, inspection, testing or to isolate
a Generating Facility from BWP’s Distribution System without obstacles or
requiring those seeking access to obtain keys, special permission, or security
clearances; and,
(b) For Non-Emergency purposes during normal business hours. BWP, where
possible, will provide Notice to Customer for gaining access to Customer’s
premises.
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EXHIBIT A
iv. Be capable of being locked in the open position.
v.

Be capable of having an Accident Prevention Tag as Defined in Cal OSHA Title 8,
Subchapter 7, Croup 2, Article 7, GISO §3341 tag hung on the disconnect that shows that
the disconnect is locked in the